Pub Date : 2020-09-01DOI: 10.25300/MISQ/2020/14121
Manuel Trenz, Daniel J. Veit, Chee‐Wee Tan
{"title":"Disentangling the Impact of Omnichannel Integration on Consumer Behavior in Integrated Sales Channels","authors":"Manuel Trenz, Daniel J. Veit, Chee‐Wee Tan","doi":"10.25300/MISQ/2020/14121","DOIUrl":"https://doi.org/10.25300/MISQ/2020/14121","url":null,"abstract":"","PeriodicalId":18743,"journal":{"name":"MIS Q.","volume":"17 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80876464","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-01DOI: 10.25300/MISQ/2020/15273)
Haiyang Feng, Zhengrui Jiang, Minqiang Li, Nan Feng
Information technology-enabled platforms are playing an increasingly important role in the global economy. While some successful platforms entered their respective markets as pioneers, others were able to achieve market dominance despite starting as followers. This study investigates the conditions under which first-mover advantage (FMA) or second-mover advantage (SMA) occurs in a platform market, and derives their equilibrium order of market entries and optimal market entry timing. The first three determinants of FMA and SMA we identify are (1) quality improvement rate of the second mover, (2) length of demand window, and (3) length of market growth phase of demand window. When the two companies’ order of market entries is predetermined, the second mover having a higher initial platform quality than the first mover guarantees SMA, whereas the first mover having a higher initial platform quality than the second mover does not ensure FMA. In the latter case, the three determinants are needed to determine FMA and SMA. When the two companies’ order of market entries is endogenous, if any of the three determinants is sufficiently small, preemptive entry, in which both companies prefer to move early, is the equilibrium; otherwise, sequential entry, in which one company prefers to move early and the other prefers to move late, becomes the equilibrium in most cases. We also find that strong (same-side) network effects can weaken SMA and increase the possibility that both companies prefer early market entry, whereas strong cross-side network effects may strengthen SMA and increase the possibility that both companies prefer late market entry.
{"title":"First- or Second-Mover Advantage? The Case of IT-Enabled Platform Markets","authors":"Haiyang Feng, Zhengrui Jiang, Minqiang Li, Nan Feng","doi":"10.25300/MISQ/2020/15273)","DOIUrl":"https://doi.org/10.25300/MISQ/2020/15273)","url":null,"abstract":"Information technology-enabled platforms are playing an increasingly important role in the global economy. While some successful platforms entered their respective markets as pioneers, others were able to achieve market dominance despite starting as followers. This study investigates the conditions under which first-mover advantage (FMA) or second-mover advantage (SMA) occurs in a platform market, and derives their equilibrium order of market entries and optimal market entry timing. The first three determinants of FMA and SMA we identify are (1) quality improvement rate of the second mover, (2) length of demand window, and (3) length of market growth phase of demand window. When the two companies’ order of market entries is predetermined, the second mover having a higher initial platform quality than the first mover guarantees SMA, whereas the first mover having a higher initial platform quality than the second mover does not ensure FMA. In the latter case, the three determinants are needed to determine FMA and SMA. When the two companies’ order of market entries is endogenous, if any of the three determinants is sufficiently small, preemptive entry, in which both companies prefer to move early, is the equilibrium; otherwise, sequential entry, in which one company prefers to move early and the other prefers to move late, becomes the equilibrium in most cases. We also find that strong (same-side) network effects can weaken SMA and increase the possibility that both companies prefer early market entry, whereas strong cross-side network effects may strengthen SMA and increase the possibility that both companies prefer late market entry.","PeriodicalId":18743,"journal":{"name":"MIS Q.","volume":"199 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87989034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-01DOI: 10.25300/MISQ/2020/14607
Michelle Carter, S. Petter, V. Grover, J. Thatcher
Creative information technology usage by employees is the critical link between business technology investments and competitive advantage in a digital economy. However, to realize anticipated benefits, organizational leaders need a richer understanding of what drives individuals’ innovation with incumbent organizational technologies. In support of that aim, this study theorized the processes by which a new concept in IS research, IT identity, motivates different forms of IT usage in the post-adoption context. We mapped these processes to two variance models and validated IT identity’s influences for two different technologies. For theory, our results demonstrate IT identity’s role as a key determinant of IT feature and exploratory usage, refine understanding of the nomological net of IT use, and create new opportunities to understand individuals’ interactions with IT in the post-adoption context. For practice, this study offers actionable suggestions for how organizational leaders can encourage employees to leverage IT more effectively in their work. In doing so, this study opens the door for future investigations into the reciprocal relationship between individual IT usage and organizational and/or societal outcomes.
{"title":"Information Technology Identity: A Key Determinant of IT Feature and Exploratory Usage","authors":"Michelle Carter, S. Petter, V. Grover, J. Thatcher","doi":"10.25300/MISQ/2020/14607","DOIUrl":"https://doi.org/10.25300/MISQ/2020/14607","url":null,"abstract":"Creative information technology usage by employees is the critical link between business technology investments and competitive advantage in a digital economy. However, to realize anticipated benefits, organizational leaders need a richer understanding of what drives individuals’ innovation with incumbent organizational technologies. In support of that aim, this study theorized the processes by which a new concept in IS research, IT identity, motivates different forms of IT usage in the post-adoption context. We mapped these processes to two variance models and validated IT identity’s influences for two different technologies. For theory, our results demonstrate IT identity’s role as a key determinant of IT feature and exploratory usage, refine understanding of the nomological net of IT use, and create new opportunities to understand individuals’ interactions with IT in the post-adoption context. For practice, this study offers actionable suggestions for how organizational leaders can encourage employees to leverage IT more effectively in their work. In doing so, this study opens the door for future investigations into the reciprocal relationship between individual IT usage and organizational and/or societal outcomes.","PeriodicalId":18743,"journal":{"name":"MIS Q.","volume":"6 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82488971","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-01DOI: 10.25300/MISQ/2020/12576
Pankaj Setia, B. Bayus, B. Rajagopalan
A few open source software (OSS) products exhibit an abrupt and significant increase in downloads. However, the majority of OSS products fail to gain much interest. Identifying early success is important for catalyzing growth in OSS markets. However, previous OSS research has not examined early product success dynamics and assumes adoption to be a continuous process. We propose OSS takeoff in adoptions as a measure of eventual product success. Takeoff is a nonlinear inflection point separating the early development from the growth phase in the product lifecycle. Using arguments from the signaling literature, we propose that community activities send signals about product quality and reduce information asymmetry faced by potential adopters of OSS products. Estimating a Cox proportional hazard model using a large sample of OSS products from SourceForge, we find that takeoff times are significantly associated with signals of quality deficiency and improvement. Further, we find that target audience and product innovativeness moderate this relationship.
{"title":"The Takeoff of Open Source Software: A Signaling Perspective Based on Community Activities","authors":"Pankaj Setia, B. Bayus, B. Rajagopalan","doi":"10.25300/MISQ/2020/12576","DOIUrl":"https://doi.org/10.25300/MISQ/2020/12576","url":null,"abstract":"A few open source software (OSS) products exhibit an abrupt and significant increase in downloads. However, the majority of OSS products fail to gain much interest. Identifying early success is important for catalyzing growth in OSS markets. However, previous OSS research has not examined early product success dynamics and assumes adoption to be a continuous process. We propose OSS takeoff in adoptions as a measure of eventual product success. Takeoff is a nonlinear inflection point separating the early development from the growth phase in the product lifecycle. Using arguments from the signaling literature, we propose that community activities send signals about product quality and reduce information asymmetry faced by potential adopters of OSS products. Estimating a Cox proportional hazard model using a large sample of OSS products from SourceForge, we find that takeoff times are significantly associated with signals of quality deficiency and improvement. Further, we find that target audience and product innovativeness moderate this relationship.","PeriodicalId":18743,"journal":{"name":"MIS Q.","volume":"101 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88612615","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-01DOI: 10.25300/MISQ/2020/14839
Baojiang Yang, M. Matos, Pedro A. Ferreira
We study the welfare implications of shortening the length of the lock-in period associated to triple play contracts using household level data for a period of 6 months from a large telecommunications provider. Using a multinomial logit model to explain consumer behavior we show that, in our setting, shortening the length of the lock-in period decreases the aggregated profit of the firms in the market more than it increases consumer surplus. This result arises because shortening the length of the lock-in period increases churn and the costs to set up service for the consumers that churn and join a new carrier supersede the increase in the consumers’ willingness to pay for service when the length of the lock-in period reduces. We also show that, in our setting, consumers are worse off with shorter lock-in periods if firms react by increasing prices to keep their profits. Therefore, regulators that introduce policies to shorten the length of lock-in periods may also need to consider policies that prevent firms from increasing prices (too much) in order to improve consumer well-being.
{"title":"The Effect of Shortening Lock-in Periods in Telecommunication Services","authors":"Baojiang Yang, M. Matos, Pedro A. Ferreira","doi":"10.25300/MISQ/2020/14839","DOIUrl":"https://doi.org/10.25300/MISQ/2020/14839","url":null,"abstract":"We study the welfare implications of shortening the length of the lock-in period associated to triple play contracts using household level data for a period of 6 months from a large telecommunications provider. Using a multinomial logit model to explain consumer behavior we show that, in our setting, shortening the length of the lock-in period decreases the aggregated profit of the firms in the market more than it increases consumer surplus. This result arises because shortening the length of the lock-in period increases churn and the costs to set up service for the consumers that churn and join a new carrier supersede the increase in the consumers’ willingness to pay for service when the length of the lock-in period reduces. We also show that, in our setting, consumers are worse off with shorter lock-in periods if firms react by increasing prices to keep their profits. Therefore, regulators that introduce policies to shorten the length of lock-in periods may also need to consider policies that prevent firms from increasing prices (too much) in order to improve consumer well-being.","PeriodicalId":18743,"journal":{"name":"MIS Q.","volume":"49 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82918377","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-01DOI: 10.25300/MISQ/2020/14718
Glenn J. Browne, E. Walden
In this work we explore the question of whether there is a genetic basis for people’s different propensities to search for information. Specifically, we test whether the rs1044396 polymorphism—one variation in the cholinergic receptor nicotinic alpha 4 (CHRNA4) gene—is a reliable predictor of propensity to search for information. A sample of 205 subjects performed an information search task and then donated genetic material, which was analyzed. Using these data we found that the rs1044396 polymorphism is associated with both search duration and the amount of information searched, contributing a genetic explanation for a portion of propensity to search for information. People with the C:C version of rs1044396 gathered 25% more information but spent 13% less time on each piece of information than people with T-alleles before making a decision. Thus, the amount of information that people gather and the temporal cost of gathering that information have a strong genetic component, which has implications for internet search strategies, information use, and information systems design.
{"title":"Is There a Genetic Basis for Information Search Propensity? A Genotyping Experiment","authors":"Glenn J. Browne, E. Walden","doi":"10.25300/MISQ/2020/14718","DOIUrl":"https://doi.org/10.25300/MISQ/2020/14718","url":null,"abstract":"In this work we explore the question of whether there is a genetic basis for people’s different propensities to search for information. Specifically, we test whether the rs1044396 polymorphism—one variation in the cholinergic receptor nicotinic alpha 4 (CHRNA4) gene—is a reliable predictor of propensity to search for information. A sample of 205 subjects performed an information search task and then donated genetic material, which was analyzed. Using these data we found that the rs1044396 polymorphism is associated with both search duration and the amount of information searched, contributing a genetic explanation for a portion of propensity to search for information. People with the C:C version of rs1044396 gathered 25% more information but spent 13% less time on each piece of information than people with T-alleles before making a decision. Thus, the amount of information that people gather and the temporal cost of gathering that information have a strong genetic component, which has implications for internet search strategies, information use, and information systems design.","PeriodicalId":18743,"journal":{"name":"MIS Q.","volume":"2011 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87828446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-01DOI: 10.25300/MISQ/2020/15477
C. Yoo, Jahyun Goo, H. Rao
Organizations maintain their desired level of cybersecurity by evaluating the information security (ISec) effectiveness of their organizational units. Numerous ISec studies have delved into examining individual compliance, yet studies that develop an understanding about achieving the desired effect of the workgroup ISec have been scarce in the literature. Against this backdrop, this research note draws on the input–process– output framework to take a multilevel approach and examines how an individual security factor (“individual self-efficacy”) and two core workgroup mechanisms (“workgroup collective efficacy” and “security knowledge coordination”) can together affect workgroup information security effectiveness (WISE). Using a survey, data for the independent variables of the study was collected from 68 branch offices (with 536 employees in total) of a law enforcement agency in South Korea. Separately, for WISE, we obtained the branch offices’ annual security assessment scores from the organization. The results reveal the cross-level nature of WISE, suggesting that group mechanisms significantly mediate the relationship between individual self-efficacy and WISE. The results support the view that group mechanisms are important in ISec management and need to be considered alongside the individual-level analysis in the pursuit of workgroup ISec performance. The findings provide insightful implications for both theory and practice.
{"title":"Is Cybersecurity a Team Sport? A Multilevel Examination of Workgroup Information Security Effectiveness","authors":"C. Yoo, Jahyun Goo, H. Rao","doi":"10.25300/MISQ/2020/15477","DOIUrl":"https://doi.org/10.25300/MISQ/2020/15477","url":null,"abstract":"Organizations maintain their desired level of cybersecurity by evaluating the information security (ISec) effectiveness of their organizational units. Numerous ISec studies have delved into examining individual compliance, yet studies that develop an understanding about achieving the desired effect of the workgroup ISec have been scarce in the literature. Against this backdrop, this research note draws on the input–process– output framework to take a multilevel approach and examines how an individual security factor (“individual self-efficacy”) and two core workgroup mechanisms (“workgroup collective efficacy” and “security knowledge coordination”) can together affect workgroup information security effectiveness (WISE). Using a survey, data for the independent variables of the study was collected from 68 branch offices (with 536 employees in total) of a law enforcement agency in South Korea. Separately, for WISE, we obtained the branch offices’ annual security assessment scores from the organization. The results reveal the cross-level nature of WISE, suggesting that group mechanisms significantly mediate the relationship between individual self-efficacy and WISE. The results support the view that group mechanisms are important in ISec management and need to be considered alongside the individual-level analysis in the pursuit of workgroup ISec performance. The findings provide insightful implications for both theory and practice.","PeriodicalId":18743,"journal":{"name":"MIS Q.","volume":"36 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90542171","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-01DOI: 10.25300/MISQ/2020/14180
Chenzhang Bao, I. Bardhan, Harpreet Singh, Bruce A. Meyer, Kirk Kirksey
Hospitalization of patients with chronic diseases poses a significant burden on the healthcare system. Frequent hospitalization can be partially attributed to the failure of healthcare providers to engage effectively with their patients. Recently, patient portals have become popular as information technology (IT) platforms that provide patients with online access to their medical records and help them engage effectively with healthcare providers. Despite the popularity of these portals, there is a paucity of research on the impact of patient–provider engagement on patients’ health outcomes. Drawing on the theory of effective use, we examine the association between portal use and the incidence of subsequent patient hospitalizations, based on a unique, longitudinal dataset of patients’ portal use, across a 12-year period at a large academic medical center in North Texas. Our results indicate that portal use is associated with improvements in patient health outcomes along multiple dimensions, including the frequency of hospital and emergency visits, readmission risk, and length of stay. This is one of the first studies to conduct a large-scale, longitudinal analysis of a health IT system and its effect on individual-level health outcomes. Our results highlight the need for technologies that can improve patient–provider engagement and improve overall health outcomes for chronic disease management.
{"title":"Patient-Provider Engagement and its Impact on Health Outcomes: A Longitudinal Study of Patient Portal Use","authors":"Chenzhang Bao, I. Bardhan, Harpreet Singh, Bruce A. Meyer, Kirk Kirksey","doi":"10.25300/MISQ/2020/14180","DOIUrl":"https://doi.org/10.25300/MISQ/2020/14180","url":null,"abstract":"Hospitalization of patients with chronic diseases poses a significant burden on the healthcare system. Frequent hospitalization can be partially attributed to the failure of healthcare providers to engage effectively with their patients. Recently, patient portals have become popular as information technology (IT) platforms that provide patients with online access to their medical records and help them engage effectively with healthcare providers. Despite the popularity of these portals, there is a paucity of research on the impact of patient–provider engagement on patients’ health outcomes. Drawing on the theory of effective use, we examine the association between portal use and the incidence of subsequent patient hospitalizations, based on a unique, longitudinal dataset of patients’ portal use, across a 12-year period at a large academic medical center in North Texas. Our results indicate that portal use is associated with improvements in patient health outcomes along multiple dimensions, including the frequency of hospital and emergency visits, readmission risk, and length of stay. This is one of the first studies to conduct a large-scale, longitudinal analysis of a health IT system and its effect on individual-level health outcomes. Our results highlight the need for technologies that can improve patient–provider engagement and improve overall health outcomes for chronic disease management.","PeriodicalId":18743,"journal":{"name":"MIS Q.","volume":"2 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75630423","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-01DOI: 10.25300/MISQ/2020/14246
C. Ho, Weiling Ke, Hefu Liu, Patrick Y. K. Chau
Nowadays, people are faced with choices between or among alternative systems (joint evaluation, or JE mode), as opposed to evaluating only one system in isolation (separate evaluation, or SE mode). This research investigates how users make technology adoption decisions in these two contexts. Based on the context-specific theorization framework proposed by Hong et al. (2014) and integrating general evaluability theory and construal level theory, we theorize how evaluation mode (JE versus SE), as a usage context variable, interacts with other aspects of IS contexts to influence technology adoption. The IS contexts considered in this work include a user characteristic variable (construal level) and technology-related factors (perceived ease of use, PEoU, and perceived usefulness, PU). In two studies (N = 272 and N = 112), participants were presented with two new e-learning systems either in JE or SE mode. Because study (1) was conducted in two natural settings and study (2) had participants randomly assigned to manipulated evaluation modes, these two studies complement each other to offer internal and external validities. We found that in JE a higher construal level strengthened the effect of PEoU but weakened that of PU on technology adoption. These effects were reversed in SE. The findings suggest that users’ technology choices and preferences can be reversed by simply presenting the target system in different ways.
如今，人们面临着在多个备选系统(联合评价，或JE模式)之间进行选择，而不是单独评价一个系统(单独评价，或SE模式)。本研究调查了用户在这两种情况下如何做出技术采用决策。基于Hong et al.(2014)提出的情境特定的理论化框架，并整合一般可评估性理论和解释水平理论，我们理论化了评估模式(JE vs SE)作为使用情境变量如何与信息系统情境的其他方面相互作用，从而影响技术采用。本研究中考虑的信息系统背景包括用户特征变量(解释水平)和技术相关因素(感知易用性，PEoU和感知有用性，PU)。在两项研究中(N = 272和N = 112)，参与者被提供了两种新的电子学习系统，一种是JE模式，另一种是SE模式。由于研究(1)是在两种自然环境中进行的，而研究(2)的参与者被随机分配到操纵评估模式中，这两项研究相互补充，提供了内部和外部效度。研究发现，在JE中，较高的解释水平增强了PEoU对技术采用的影响，而减弱了PU对技术采用的影响。这些效应在SE中被逆转。研究结果表明，用户的技术选择和偏好可以通过简单地以不同的方式呈现目标系统来逆转。
{"title":"Separate Versus Joint Evaluation: The Roles of Evaluation Mode and Construal Level In Technology Adoption","authors":"C. Ho, Weiling Ke, Hefu Liu, Patrick Y. K. Chau","doi":"10.25300/MISQ/2020/14246","DOIUrl":"https://doi.org/10.25300/MISQ/2020/14246","url":null,"abstract":"Nowadays, people are faced with choices between or among alternative systems (joint evaluation, or JE mode), as opposed to evaluating only one system in isolation (separate evaluation, or SE mode). This research investigates how users make technology adoption decisions in these two contexts. Based on the context-specific theorization framework proposed by Hong et al. (2014) and integrating general evaluability theory and construal level theory, we theorize how evaluation mode (JE versus SE), as a usage context variable, interacts with other aspects of IS contexts to influence technology adoption. The IS contexts considered in this work include a user characteristic variable (construal level) and technology-related factors (perceived ease of use, PEoU, and perceived usefulness, PU). In two studies (N = 272 and N = 112), participants were presented with two new e-learning systems either in JE or SE mode. Because study (1) was conducted in two natural settings and study (2) had participants randomly assigned to manipulated evaluation modes, these two studies complement each other to offer internal and external validities. We found that in JE a higher construal level strengthened the effect of PEoU but weakened that of PU on technology adoption. These effects were reversed in SE. The findings suggest that users’ technology choices and preferences can be reversed by simply presenting the target system in different ways.","PeriodicalId":18743,"journal":{"name":"MIS Q.","volume":"57 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86575423","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-06-01DOI: 10.25300/MISQ/2020/13932
K. Mohajeri, Mostafa Mesgari, Allen S. Lee
The notions of significance and relevance have provoked much controversy and confusion among those who conduct and those who are intended to be informed by quantitative research in the information systems (IS) field. The history of quantitative research in the IS field and beyond reveals not only disputes over the adequacy of statistical significance to warrant the scientific merits of research, but also pleas for drawing attention to practical significance, as well as a lack of distinction between relevance and practical significance. This essay offers a remedial, overarching account. We establish the position that statistical significance, practical significance, and relevance are distinct qualities, where the latter two transcend mere statistical concerns and respectively refer to the distinct matters of research impressiveness and real-world usefulness. Furthermore, we draw attention to the importance of proper communication of quantitative/statistical analyses through a detailed examination of published IS research. Our examination gives rise to three major issues. The three issues are concerned with the proper communication of (1) research rigor, (2) practical significance, and (3) research relevance. We express our opinions with respect to the three issues and provide a number of recommendations.
{"title":"When Statistical Significance Is Not Enough: Investigating Relevance, Practical Significance, and Statistical Significance","authors":"K. Mohajeri, Mostafa Mesgari, Allen S. Lee","doi":"10.25300/MISQ/2020/13932","DOIUrl":"https://doi.org/10.25300/MISQ/2020/13932","url":null,"abstract":"The notions of significance and relevance have provoked much controversy and confusion among those who conduct and those who are intended to be informed by quantitative research in the information systems (IS) field. The history of quantitative research in the IS field and beyond reveals not only disputes over the adequacy of statistical significance to warrant the scientific merits of research, but also pleas for drawing attention to practical significance, as well as a lack of distinction between relevance and practical significance. This essay offers a remedial, overarching account. We establish the position that statistical significance, practical significance, and relevance are distinct qualities, where the latter two transcend mere statistical concerns and respectively refer to the distinct matters of research impressiveness and real-world usefulness. Furthermore, we draw attention to the importance of proper communication of quantitative/statistical analyses through a detailed examination of published IS research. Our examination gives rise to three major issues. The three issues are concerned with the proper communication of (1) research rigor, (2) practical significance, and (3) research relevance. We express our opinions with respect to the three issues and provide a number of recommendations.","PeriodicalId":18743,"journal":{"name":"MIS Q.","volume":"16 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74773940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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