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Sales Talk of a Robot at a Flanking Position Gives Positive Impressions to a Human Customer 机器人在侧翼位置的销售谈话给人类顾客留下了积极的印象
Pub Date : 2019-09-25 DOI: 10.1145/3349537.3352804
Shoto Fukui, Mia Hamada, Taiki Kusano, Shohei Kodera, Rikimaru Tanigo, Kazuaki Tanaka, N. Oka, Yukiko Nishizaki
There are many researches that devise the appearance of agents that recommend products, but there are not many researches that focus on the environment in which a robot and a person interact. In this research, we examined whether there are differences in the impression on the robot and the change in the degree of interest in the product under the face-to-face condition and the 90° condition when the robot explains the product. As a result, there was no significant difference in the degree of interest in the products between the two conditions, but in the evaluation of the impression on the robot, it was found that the 90° condition was more likely to be felt as 'obedient" and "humorous" significantly. Therefore, it was found that although the 90° condition gives a better impression on the robot than the face-to-face condition, it does not affect the degree of interest in the product explained by the robot.
有许多研究设计了推荐产品的代理的外观,但很少有研究关注机器人和人交互的环境。在本研究中,我们考察了在机器人讲解产品时,面对面和90°的情况下,对机器人的印象和对产品的兴趣程度的变化是否存在差异。结果,两种情况下对产品的兴趣程度没有显著差异,但在对机器人印象的评价中,发现90°情况下更有可能被认为是“听话”和“幽默”。因此,我们发现,虽然90°条件给机器人的印象比面对面的条件好,但它并不影响机器人对所解释的产品的兴趣程度。
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引用次数: 1
The Role of Animism Tendencies and Empathy in Adult Evaluations of Robot 泛灵论倾向与共情在成人对机器人评价中的作用
Pub Date : 2019-09-25 DOI: 10.1145/3349537.3351891
M. Okanda, Kosuke Taniguchi, S. Itakura
We investigated whether Japanese adults' beliefs about friendship and morality toward robots differing in appearance (i.e., humanoid, dog-like, and egg-shaped) related to their animism tendencies and empathy. University students responded to questionnaires regarding three animism tendencies (i.e., general animism or a tendency to believe souls or gods in nonliving things, aliveness animism or a tendency to consider nonliving things as live entities, and agentic animisms or a tendency to attribute biological, artifactual, psychological, perceptual, and naming properties) and empathy. We found that friendship and morality were related to slightly different animism tendencies and empathy even though they shared some major factors. Aliveness animism, as well as a tendency to attribute perceptual and name properties toward robots, might be necessary for an individual to believe that robots could be social agents. Participants who responded that robots could be their friends showed a tendency to feel a soul in manmade objects and a strong self-oriented emotional reactivity, whereas participants who answered that robots were moral beings showed a tendency to exhibit strong emotional susceptibility. We discuss implications of these results and reasons why people feel that robots have a mind or consciousness.
我们调查了日本成年人对外表不同的机器人(即人形、狗形和蛋形)的友谊和道德观念是否与他们的泛灵论倾向和同理心有关。大学生回答了关于三种泛灵论倾向的问卷调查(即,一般泛灵论或相信灵魂或神灵存在于无生命事物中的倾向,活力泛灵论或将无生命事物视为有生命的实体的倾向,以及代理泛灵论或将生物、人工、心理、感知和命名属性归因的倾向)和移情。我们发现,友谊和道德与泛灵论倾向和同理心的关系略有不同,尽管它们有一些共同的主要因素。万物有灵论,以及将感知和命名属性赋予机器人的倾向,可能是个人相信机器人可能是社会代理人的必要条件。回答机器人可以成为他们的朋友的参与者倾向于在人造物体中感受到灵魂和强烈的自我导向的情感反应,而回答机器人是道德存在的参与者则倾向于表现出强烈的情感敏感性。我们讨论了这些结果的含义以及为什么人们觉得机器人有思想或意识的原因。
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引用次数: 15
Effect of Grasping Uniformity on Estimation of Grasping Region from Gaze Data 抓取均匀性对凝视数据抓取区域估计的影响
Pub Date : 2019-09-25 DOI: 10.1145/3349537.3352787
Pimwalun Witchawanitchanun, Zeynep Yücel, Akito Monden, P. Leelaprute
This study explores estimation of grasping region of objects from gaze data. Our study distinguishes from previous works by accounting for "grasping uniformity" of the objects. In particular, we consider three types of graspable objects: (i) with a well-defined graspable part (e.g. handle), (ii) without a grip but with an intuitive grasping region, (iii) without any grip or intuitive grasping region. We assume that these types define how "uniform" grasping region is across different graspers. In experiments, we use "Learning to grasp" data set and apply the method of [Pramot et al. 2018] for estimating grasping region from gaze data. We compute similarity of estimations and ground truth annotations for the three types of objects regarding subjects (a) who perform free viewing and (b) who view the images with the intention of grasping. In line with many previous studies, similarity is found to be higher for non-graspers. An interesting finding is that the difference in similarity (between free viewing and motivated to grasp) is higher for type-iii objects; and comparable for type-i and ii objects. Based on this, we believe that estimation of grasping region from gaze data offers a larger potential to "learn" particularly grasping of type-iii objects.
本研究探讨了从凝视数据中估计物体的抓取区域。我们的研究区别于以往的工作,考虑到物体的“抓握均匀性”。特别地,我们考虑了三种类型的可抓取对象:(i)具有明确定义的可抓取部分(例如手柄),(ii)没有手柄但具有直观抓取区域,(iii)没有任何手柄或直观抓取区域。我们假设这些类型定义了不同抓取器之间的“均匀”抓取区域。在实验中,我们使用“学习抓取”数据集,并应用[Pramot et al. 2018]的方法从凝视数据中估计抓取区域。我们计算了三种类型对象的相似度估计和地面真值注释,涉及受试者(a)执行自由观看和(b)以抓取意图观看图像。与之前的许多研究一致,发现非抓取者的相似性更高。一个有趣的发现是,第三类物体的相似性差异(在自由观看和主动抓取之间)更大;对于i型和ii型对象是可比较的。基于此,我们认为从凝视数据中估计抓取区域提供了更大的“学习”潜力,特别是对iii类物体的抓取。
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引用次数: 1
A Human-Agent Interaction System to Motivate the User to Keep Doing an Exercise 一个人机交互系统,以激励用户继续做练习
Pub Date : 2019-09-25 DOI: 10.1145/3349537.3352800
Ryosuke Fujita, Yu Shibuya
Appropriate amount of exercise is important to keep being healthy of users. However, most users do not be motivated to begin their exercise. Furthermore, even if they begin to do their exercise, it is difficult to keep doing it. This paper proposes a system to motivate users to do an exercise and keep doing that depending on both users' and environmental conditions. Main target user of the proposed system is who knows doing exercise is important for the health but who rarely has chance to begin exercise.
适当的运动对保持使用者的健康很重要。然而,大多数用户都没有动力开始锻炼。此外,即使他们开始做运动,也很难坚持下去。本文提出了一种根据用户和环境条件来激励用户进行锻炼并保持锻炼的系统。该系统的主要目标用户是那些知道锻炼对健康的重要性,但很少有机会开始锻炼的人。
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引用次数: 0
Rock Your Story: Effects of Adapting Personality Behavior through Body Movement on Story Recall 震撼你的故事:通过身体动作调整人格行为对故事回忆的影响
Pub Date : 2019-09-25 DOI: 10.1145/3349537.3352779
Maha Elgarf, Christopher E. Peters
In order to design social agents for long term interactions, it is important to enable them to adapt to the users. In this paper, we chose personality as a medium for adaptation. We conducted a study with 20 participants who watched a story presented by a virtual character in one of two conditions: extroverted or introverted. The study aimed at assessing the impacts of matching the personality of the user with the virtual character through body language on the likability of the character and the information recall of the story. Our findings do not appear to coincide with theoretical expectations since the extroverted character had higher ratings of likability regardless of the personality of the user. Results have also shown a marginal positive effect of the encounter with the introverted character in terms of memory recall. We discuss the important implications that these results may have in the future for human agent interaction design.
为了设计长期交互的社会代理,重要的是使它们能够适应用户。在本文中,我们选择人格作为适应的媒介。我们对20名参与者进行了一项研究,他们在外向和内向两种情况下观看了一个虚拟角色呈现的故事。本研究旨在评估通过肢体语言将用户的个性与虚拟角色相匹配对角色的可爱度和故事信息回忆的影响。我们的研究结果似乎与理论预期不符,因为无论用户的性格如何,外向性格的人都有更高的可爱度。结果还显示,与内向性格的人相遇在记忆回忆方面有边际的积极影响。我们讨论了这些结果在未来可能对人类代理交互设计产生的重要影响。
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引用次数: 1
Gender Differences in Allocation of Attention and Read Time in an Educational History Game 教育史游戏中注意力分配与阅读时间的性别差异
Pub Date : 2019-09-25 DOI: 10.1145/3349537.3352774
Betty Tärning, Trond A. Tjøstheim
Previous research has shown that female students sometimes benefit more than males when it comes to interacting with pedagogical agents. In our analysis we examined students' tendency to attend to and read feedback text that were visually signalled by a teachable agent (TA), or by an arrow (AR), or non-signalled in a control condition (CN). The results indicate that male learners may benefit from having a TA signalling such feedback texts. The female learners in the study allocated their attention quite similarly between the three different signaling conditions whereas the male learners were most likely to attend to the feedback when presented by their TA. However, for reading the feedback text, both male and female students were more inclined to read the feedback texts when presented by their TA, compared to in the two other conditions.
先前的研究表明,在与教学代理人互动时,女学生有时比男学生受益更多。在我们的分析中,我们检查了学生关注和阅读反馈文本的倾向,这些反馈文本由可教代理(TA)、箭头(AR)或控制条件下的无信号(CN)发出视觉信号。结果表明,男性学习者可能会受益于TA发出这样的反馈文本信号。在研究中,女性学习者在三种不同的信号条件下分配注意力的方式非常相似,而男性学习者则更有可能注意到助教提供的反馈。然而,在阅读反馈文本时,与其他两种情况相比,男女学生都更倾向于阅读由TA呈现的反馈文本。
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引用次数: 0
Cognitive Modeling of Intrinsic Motivation for Long-Term Interaction 长期互动内在动机的认知模型
Pub Date : 2019-09-25 DOI: 10.1145/3349537.3352805
Kazuma Nagashima, J. Morita, Yugo Takeuchi, Y. Ohmoto
In the field of Human-Agent Interaction (HAI), continuation of interaction is one of the main areas of research. If the behavior of the agent is too predictable, humans stop interacting with it when they get bored. In this study, we aim to build agents that people want to keep interacting with, by employing the Adaptive Control of Thought-Rational (ACT-R) cognitive architecture. As a preliminary step, we attempt to clarify the conditions required to maintain interaction between humans and agents, by modeling the experiences of fun and boredom based on intrinsic motivation.
在人机交互(HAI)领域中,交互的持续是研究的主要领域之一。如果智能体的行为太容易预测,人类在感到无聊时就会停止与它互动。在本研究中,我们的目标是通过采用思维理性的自适应控制(ACT-R)认知架构来构建人们想要保持互动的代理。作为第一步,我们试图通过基于内在动机的乐趣和无聊体验建模来澄清维持人类和代理之间互动所需的条件。
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引用次数: 0
Human-Robot Dichotomy 人与机器人的二分法
Pub Date : 2019-09-25 DOI: 10.1145/3349537.3352801
K. Zawieska, Jessica Sorenson, C. Hasse, Sebastian Madsen, Katie Davis, Alejandra Gomez
This paper belongs to the area of roboethics and responsible robotics. It discusses the conceptual and practical separation of humans and robots in designing and implementing robots into real-world environments. We argue here that humans are often seen as a component that is only optional in design thinking, and in some cases even an obstacle to the success of robot performance. Such an approach may vary from viewing humans as a factor that does not belong to the robotics domain, through attempts to 'adjust' humans to robot requirements and to the overall replacement of humans with robots. Such separation or exclusion of humans poses serious ethical challenges, including the very exclusion of ethics from our thinking about robots.
本文属于机器人伦理学和负责任机器人领域。它讨论了在现实世界环境中设计和实现机器人时人与机器人的概念和实践分离。我们认为,在设计思维中,人类经常被视为一个可选的组成部分,在某些情况下,甚至是机器人性能成功的障碍。这种方法可能会有所不同,从将人类视为不属于机器人领域的因素,到试图“调整”人类以适应机器人的要求,再到用机器人全面取代人类。这种对人类的分离或排斥构成了严重的伦理挑战,包括将伦理从我们对机器人的思考中排除出去。
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引用次数: 0
Emotional Gripping Expression of a Robotic Hand as Physical Contact 机械手在身体接触中的情感抓取表达
Pub Date : 2019-09-25 DOI: 10.1145/3349537.3351884
Xiaoshun Meng, Naoto Yoshida, Xin Wan, Tomoko Yonezawa
This research aims at the emotional expression of a robotic hand through various gripping manners on the user's hand. The proposed system is implemented with a robotic hand's various haptic actuators to realize the change of the fingers' gripping force and the robotic hand's holding duration so that the user can haptically estimate the emotion of the robot. The system is expected to provide stress relief or emotional stability, especially for elderly or challenged people. Our experiments showed that the stronger gripping force was perceived as more hypersensitive and higher affinity and that a longer grasping time increased the higher affinity.
本研究旨在通过不同的握持方式来研究机器人手的情感表达。该系统采用机械手的各种触觉执行器来实现手指握持力和机械手握持时间的变化,从而使用户可以通过触觉来估计机器人的情绪。该系统有望缓解压力或稳定情绪,特别是对老年人或有挑战的人。实验表明,越强的抓握力被认为越敏感,越有亲和力,越长的抓握时间越有亲和力。
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引用次数: 4
Elderly Users' Interaction with Conversational Agent 老年用户与会话代理的交互
Pub Date : 2019-09-25 DOI: 10.1145/3349537.3352791
Kyungjin Chung, Y. Oh, Da-Young Ju
Exploring how users behave when they interact with a conversational agent has been a popular research topic recently. However, very few studies have focused on the unique features of old people's interaction with an agent. In this paper, we report the results of interviews conducted with 19 participants, with ages comprised between 30 and 70 years. The interviews were conducted after the participants used the conversational agent, "Clova" for two weeks. During the interview, the subjects were asked about the frequently used functions and the satisfying and unsatisfying aspects of the agent. In this study, the participants with ages of 50 years or older were classified as older adults, while those under the age of 50 were classified as younger adults. Then we compared the characteristics of these two user groups by conducting a text analysis of the interview script. Our finding indicated that, older adults tended to personify the agent more by using polite words such as 'Grateful', while younger adults tended to consider it as a tool by placing more importance on its convenience; Also, older adults perceived the music function as having a high importance compared to the younger adults.
探索用户在与会话代理交互时的行为是最近一个流行的研究课题。然而,很少有研究关注老年人与代理人互动的独特特征。在本文中,我们报告了对19名年龄在30至70岁之间的参与者进行访谈的结果。访谈是在参与者使用会话代理“Clova”两周后进行的。在访谈中,受试者被问及代理的常用功能和满意和不满意的方面。在这项研究中,年龄在50岁以上的参与者被归类为老年人,而年龄在50岁以下的参与者被归类为年轻人。然后,我们通过对访谈脚本进行文本分析来比较这两个用户群体的特征。我们的发现表明,老年人更倾向于使用礼貌的词语,如“感激”来拟人化代理,而年轻人则倾向于将其视为一种工具,更重视其便利性;此外,与年轻人相比,老年人认为音乐功能更重要。
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引用次数: 9
期刊
Proceedings of the 7th International Conference on Human-Agent Interaction
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