Pub Date : 2019-12-01DOI: 10.1177/2516600X19889491
Shilpa Sharma, Simta Sharma, Nandini Patel
Abstract The present study aims to decode the relationship among service operations enablers in healthcare industry. We identified the enablers with the help of literature and expert opinion through Delphi approach. Then, we conducted the semi-structured interview to finalize the scores of enablers in pairwise comparison matrix. We deployed the decision-making trail and evaluation laboratory (DEMATEL) in four steps to decode the degree of relationship and degree of effect and found that patient satisfaction does not directly depend on the professionalism of the staff. Location of the healthcare facility has the highest degree of relationship with other enablers, whereas the personal care abilities have a high impact on the service operations effectiveness. It is also noted that competency of pharmacist and doctor profile do not have a significant impact on service operations and thus on patient satisfaction and safety. The degree of relationship also has been presented in the form of a causal diagram toward the end of result. At the end of the study, the limitations and scope for future research are presented.
{"title":"Decoding the Relationship of Service Operations Enablers in Healthcare Industry","authors":"Shilpa Sharma, Simta Sharma, Nandini Patel","doi":"10.1177/2516600X19889491","DOIUrl":"https://doi.org/10.1177/2516600X19889491","url":null,"abstract":"Abstract The present study aims to decode the relationship among service operations enablers in healthcare industry. We identified the enablers with the help of literature and expert opinion through Delphi approach. Then, we conducted the semi-structured interview to finalize the scores of enablers in pairwise comparison matrix. We deployed the decision-making trail and evaluation laboratory (DEMATEL) in four steps to decode the degree of relationship and degree of effect and found that patient satisfaction does not directly depend on the professionalism of the staff. Location of the healthcare facility has the highest degree of relationship with other enablers, whereas the personal care abilities have a high impact on the service operations effectiveness. It is also noted that competency of pharmacist and doctor profile do not have a significant impact on service operations and thus on patient satisfaction and safety. The degree of relationship also has been presented in the form of a causal diagram toward the end of result. At the end of the study, the limitations and scope for future research are presented.","PeriodicalId":196664,"journal":{"name":"Journal of Operations and Strategic Planning","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127390587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-01DOI: 10.1177/2516600X19868333
Shuktij Singh Rao, Arindam Banik, Ashutosh Khanna, Deepu Philip
Abstract Various movements in the Indian aerospace and defense industry indicate that the forces of disruptive innovation have been set in motion by the Government of India with signals of change in the industry, thereby nudging it toward disruption. This case studies one such company from the micro, small and medium enterprise (MSME) sector in pursuit of disruptive innovation in the Indian aerospace and defense industry. This case introduces and explains in detail the factors of disruptive innovation in aerospace and defense industry. It gives an inside view of Indian MSME’s environmental and internal situations in the Indian aerospace and defense industry and the problems faced by an entrepreneur who is looking for using technology to create disruption in industry.
{"title":"Disruptive Innovation in Aerospace and Defense in Indian MSME","authors":"Shuktij Singh Rao, Arindam Banik, Ashutosh Khanna, Deepu Philip","doi":"10.1177/2516600X19868333","DOIUrl":"https://doi.org/10.1177/2516600X19868333","url":null,"abstract":"Abstract Various movements in the Indian aerospace and defense industry indicate that the forces of disruptive innovation have been set in motion by the Government of India with signals of change in the industry, thereby nudging it toward disruption. This case studies one such company from the micro, small and medium enterprise (MSME) sector in pursuit of disruptive innovation in the Indian aerospace and defense industry. This case introduces and explains in detail the factors of disruptive innovation in aerospace and defense industry. It gives an inside view of Indian MSME’s environmental and internal situations in the Indian aerospace and defense industry and the problems faced by an entrepreneur who is looking for using technology to create disruption in industry.","PeriodicalId":196664,"journal":{"name":"Journal of Operations and Strategic Planning","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125468556","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-01DOI: 10.1177/2516600X19886221
J. Ahmed, H. Sultana, Asma Ahmed, Ritu Chhikara
Abstract The case study analyzes the organic cosmetics and toiletries industry, along with its major players, and opportunities and challenges, with special focus on Natura Siberica. To investigate how the brand has been successful at home and abroad, the study also analyzes its marketing mix and internationalization strategies. Natura Siberica is not only natural and herb-based cosmetics but also the first Russian certified organic cosmetics. It uses Siberian herbs and plants in production, with the objective to offer youth and beauty to consumers’ skin and hair. The organization has 70 brand stores in Russia and six foreign countries, while its products are available in more than 40 countries. With the predicted growth of the global organic cosmetics market, the brand has significant opportunities to expand into new product lines and geographic markets in future. In addition, it needs to promote its sustainable business model to the customers. On the other hand, the organization needs to confront the competitive pressure from existing players and potential new entrants offering organic beauty products. It also needs to emphasize its image as a global brand instead of the Russian origin in order to successfully enter in markets like the USA.
{"title":"Natura Siberica: Challenging Entry in OrganicCosmetics Business","authors":"J. Ahmed, H. Sultana, Asma Ahmed, Ritu Chhikara","doi":"10.1177/2516600X19886221","DOIUrl":"https://doi.org/10.1177/2516600X19886221","url":null,"abstract":"Abstract The case study analyzes the organic cosmetics and toiletries industry, along with its major players, and opportunities and challenges, with special focus on Natura Siberica. To investigate how the brand has been successful at home and abroad, the study also analyzes its marketing mix and internationalization strategies. Natura Siberica is not only natural and herb-based cosmetics but also the first Russian certified organic cosmetics. It uses Siberian herbs and plants in production, with the objective to offer youth and beauty to consumers’ skin and hair. The organization has 70 brand stores in Russia and six foreign countries, while its products are available in more than 40 countries. With the predicted growth of the global organic cosmetics market, the brand has significant opportunities to expand into new product lines and geographic markets in future. In addition, it needs to promote its sustainable business model to the customers. On the other hand, the organization needs to confront the competitive pressure from existing players and potential new entrants offering organic beauty products. It also needs to emphasize its image as a global brand instead of the Russian origin in order to successfully enter in markets like the USA.","PeriodicalId":196664,"journal":{"name":"Journal of Operations and Strategic Planning","volume":"127 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115615056","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-07-26DOI: 10.1177/2516600X19859701
Mani Bansal, A. Vij, R. Nayyar
Abstract Present study deals with the impact of social network technologies like email, web forums, chat rooms, wikis, and idea forums on individual mental models and collective wisdom. Theme of collective wisdom has been explored from a systemic perspective considering the parameters that help the organizations and their constituent groups to create and share knowledge, collectively reflect and find sustainable solutions to the problems. Role played by the social media and network technologies in connecting people; facilitating dialogue; knowledge sharing, flexibility and collaboration leading to improved mental models and collective wisdom has been studied in detail using an Interpretive Structural Modelling (ISM) approach.
{"title":"Flexible Mental Models and Collective Wisdom Through Social Media: An Interpretive Structural Modeling Approach","authors":"Mani Bansal, A. Vij, R. Nayyar","doi":"10.1177/2516600X19859701","DOIUrl":"https://doi.org/10.1177/2516600X19859701","url":null,"abstract":"Abstract Present study deals with the impact of social network technologies like email, web forums, chat rooms, wikis, and idea forums on individual mental models and collective wisdom. Theme of collective wisdom has been explored from a systemic perspective considering the parameters that help the organizations and their constituent groups to create and share knowledge, collectively reflect and find sustainable solutions to the problems. Role played by the social media and network technologies in connecting people; facilitating dialogue; knowledge sharing, flexibility and collaboration leading to improved mental models and collective wisdom has been studied in detail using an Interpretive Structural Modelling (ISM) approach.","PeriodicalId":196664,"journal":{"name":"Journal of Operations and Strategic Planning","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128886400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-07-12DOI: 10.1177/2516600X19857357
Manu Sharma, Sudhanshu Joshi
Abstract Under ‘Swachh Bharat Abhiyan’ numerous IEC campaigns have launched with multiple media vehicles to achieve an aim of maximizing the awareness level and triggering the mass to adapt behavioral change. Media optimization is a challenging process due to budgetary constraints and multiple media vehicles, but it leads to radical shift in the expenditures as well as in the outcomes. This research study follows two-phase procedure to identify the optimal media mix for IEC Campaigns under ‘Swachh Bharat by applying AHP (Analytical hierarchical process) followed by Fuzzy linguistic genetic algorithms to identify the top 5 media vehicle for IEC campaigns further followed by Fuzzy linguistic genetic algorithms in second phase find the best fit of media insertions with least cost. Both the methods are used in order to find a best fit of cost effective media for promoting the National cleanliness drive ‘Swachh Bharat Abhiyan’. This study is helpful for the stakeholders and decision-makers to plan the IEC campaigns effectively and efficiently.
{"title":"Optimal Media Mix for IEC Campaigns Using Fuzzy Linguistic Genetic Algorithm: A Study of Swachh Bharat Abhiyan (Clean India Mission)","authors":"Manu Sharma, Sudhanshu Joshi","doi":"10.1177/2516600X19857357","DOIUrl":"https://doi.org/10.1177/2516600X19857357","url":null,"abstract":"Abstract Under ‘Swachh Bharat Abhiyan’ numerous IEC campaigns have launched with multiple media vehicles to achieve an aim of maximizing the awareness level and triggering the mass to adapt behavioral change. Media optimization is a challenging process due to budgetary constraints and multiple media vehicles, but it leads to radical shift in the expenditures as well as in the outcomes. This research study follows two-phase procedure to identify the optimal media mix for IEC Campaigns under ‘Swachh Bharat by applying AHP (Analytical hierarchical process) followed by Fuzzy linguistic genetic algorithms to identify the top 5 media vehicle for IEC campaigns further followed by Fuzzy linguistic genetic algorithms in second phase find the best fit of media insertions with least cost. Both the methods are used in order to find a best fit of cost effective media for promoting the National cleanliness drive ‘Swachh Bharat Abhiyan’. This study is helpful for the stakeholders and decision-makers to plan the IEC campaigns effectively and efficiently.","PeriodicalId":196664,"journal":{"name":"Journal of Operations and Strategic Planning","volume":"90 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-07-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126244001","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-06-21DOI: 10.1177/2516600X19846235
Himanshu Agarwall, C. Das, R. Swain
Abstract Employee turnover (ET) is a function of the employee–management relationship. To some extent it is good for the organization as it injects new blood and enhances productivity through innovations and creativity. Still, a gap exists between an employee–management relationship due to various factors such as comfort zone of employee and management. However, to a certain extent, such gaps are bearable, but beyond a specific degree of ET, it may have an adverse effect on the firms’ operations and performance. Our study aims to measure the influence of this flexibility in employee–management relationship beyond tolerable limit on the operational performance of firms with special reference to Tata Consultancy Services over the period of 2005–2018. We have applied descriptive statistics to understand the basic features of the relationship between employees and management. Simple linear regression model has been used to determine the relationship and influence of ET on operational performance, and owner’s equity. Our study revealed that ET explains significantly about net sales to total assets, net profit to total assets and operating profit to total assets. However, ET does not influence much of the net worth of the business.
{"title":"Does Flexibility of Employee–Management Relationship Influence the Operational Performance of Firms? A Case Study","authors":"Himanshu Agarwall, C. Das, R. Swain","doi":"10.1177/2516600X19846235","DOIUrl":"https://doi.org/10.1177/2516600X19846235","url":null,"abstract":"Abstract Employee turnover (ET) is a function of the employee–management relationship. To some extent it is good for the organization as it injects new blood and enhances productivity through innovations and creativity. Still, a gap exists between an employee–management relationship due to various factors such as comfort zone of employee and management. However, to a certain extent, such gaps are bearable, but beyond a specific degree of ET, it may have an adverse effect on the firms’ operations and performance. Our study aims to measure the influence of this flexibility in employee–management relationship beyond tolerable limit on the operational performance of firms with special reference to Tata Consultancy Services over the period of 2005–2018. We have applied descriptive statistics to understand the basic features of the relationship between employees and management. Simple linear regression model has been used to determine the relationship and influence of ET on operational performance, and owner’s equity. Our study revealed that ET explains significantly about net sales to total assets, net profit to total assets and operating profit to total assets. However, ET does not influence much of the net worth of the business.","PeriodicalId":196664,"journal":{"name":"Journal of Operations and Strategic Planning","volume":"241 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132326394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-06-10DOI: 10.1177/2516600X19848956
Sukanya Patra, Boudhayan Ganguly
Abstract Online recommender systems are an integral part of e-commerce. There are a plethora of algorithms following different approaches. However, most of the approaches except the singular value decomposition (SVD), do not provide any insight into the underlying patterns/concepts used in item rating. SVD used underlying features of movies but are computationally resource-heavy and performs poorly when there is data sparsity. In this article, we perform a comparative study among several pre-processing algorithms on SVD. In the experiments, we have used the MovieLens 1M dataset to compare the performance of these algorithms. KNN-based approach was used to find out K-nearest neighbors of users and their ratings were then used to impute the missing values. Experiments were conducted using different distance measures, such as Jaccard and Euclidian. We found that when the missing values were imputed using the mean of similar users and the distance measure was Euclidean, the KNN-based (K-Nearest Neighbour) approach of pre-processing the SVD was performing the best. Based on our comparative study, data managers can choose to employ the algorithm best suited for their business.
{"title":"Improvising Singular Value Decomposition by KNN for Use in Movie Recommender Systems","authors":"Sukanya Patra, Boudhayan Ganguly","doi":"10.1177/2516600X19848956","DOIUrl":"https://doi.org/10.1177/2516600X19848956","url":null,"abstract":"Abstract Online recommender systems are an integral part of e-commerce. There are a plethora of algorithms following different approaches. However, most of the approaches except the singular value decomposition (SVD), do not provide any insight into the underlying patterns/concepts used in item rating. SVD used underlying features of movies but are computationally resource-heavy and performs poorly when there is data sparsity. In this article, we perform a comparative study among several pre-processing algorithms on SVD. In the experiments, we have used the MovieLens 1M dataset to compare the performance of these algorithms. KNN-based approach was used to find out K-nearest neighbors of users and their ratings were then used to impute the missing values. Experiments were conducted using different distance measures, such as Jaccard and Euclidian. We found that when the missing values were imputed using the mean of similar users and the distance measure was Euclidean, the KNN-based (K-Nearest Neighbour) approach of pre-processing the SVD was performing the best. Based on our comparative study, data managers can choose to employ the algorithm best suited for their business.","PeriodicalId":196664,"journal":{"name":"Journal of Operations and Strategic Planning","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127421670","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-06-07DOI: 10.1177/2516600X19845230
Anant Deshpande
Abstract The purpose of the research is to empirically investigate the relationships among the dimensions of total quality management, concurrent engineering, and manufacturing performance for a sample of 204 Indian manufacturing managers. Using the resource-based view, a theoretical framework is proposed. Structural equation modelling was used to test the relationships between the dependent and the independent variables. Our research empirically indicates, that the dimensions of total quality management and concurrent engineering have a positive impact on each other and on the manufacturing performance the firm. However, customer focus was not found to have a significant impact on cost performance. The results of the study may not be generalizable as the study was conducted only in India. As future research, the relationships may be explored in other countries and cross-country differences may be investigated. To the best of our knowledge, no study has previously investigated the linkages between the dimensions of total quality management, concurrent engineering, and manufacturing performance in a unified context. Such investigations are crucial as the results of the research may provide a concrete support for the simultaneous implementation of total quality management and concurrent engineering and motivate more organizations to engage in such practices. Understanding the interlinkages between dimensions of these practices and the performance outcomes will also provide a theoretical as well as a practical platform for organizations to gain sustainable competitive advantage.
{"title":"Total Quality Management, Concurrent Engineering and Manufacturing Performance: An Empirical Investigation","authors":"Anant Deshpande","doi":"10.1177/2516600X19845230","DOIUrl":"https://doi.org/10.1177/2516600X19845230","url":null,"abstract":"Abstract The purpose of the research is to empirically investigate the relationships among the dimensions of total quality management, concurrent engineering, and manufacturing performance for a sample of 204 Indian manufacturing managers. Using the resource-based view, a theoretical framework is proposed. Structural equation modelling was used to test the relationships between the dependent and the independent variables. Our research empirically indicates, that the dimensions of total quality management and concurrent engineering have a positive impact on each other and on the manufacturing performance the firm. However, customer focus was not found to have a significant impact on cost performance. The results of the study may not be generalizable as the study was conducted only in India. As future research, the relationships may be explored in other countries and cross-country differences may be investigated. To the best of our knowledge, no study has previously investigated the linkages between the dimensions of total quality management, concurrent engineering, and manufacturing performance in a unified context. Such investigations are crucial as the results of the research may provide a concrete support for the simultaneous implementation of total quality management and concurrent engineering and motivate more organizations to engage in such practices. Understanding the interlinkages between dimensions of these practices and the performance outcomes will also provide a theoretical as well as a practical platform for organizations to gain sustainable competitive advantage.","PeriodicalId":196664,"journal":{"name":"Journal of Operations and Strategic Planning","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115234690","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-12-01DOI: 10.1177/2516600X18814618
Rachana Chattopadhyay
Abstract Interactional justice refers to the fairness in interpersonal treatment received by an individual both before and after the decision-making. Violation of interactional justice leads to the negative consequences. Literature on organizational justice has already identified the influence of gender on interactional justice. Current research is based on Indian context, where numerous intergroup relations create a different group dynamics. In India, apart from gender, religious stereotyping also plays a significant role in social context. The present experimental study investigates how appraiser’s decision on performance rating and reward recommendation is influenced by interactional justice-related stereotype. This study was conducted on Hindu (240) and Muslim (240) postgraduate students of Indian universities in two experimentations. Result reveals the influence of gender and religious bias on appraiser’s decision-making on performance-based reward system. It has been observed that if there is a violation of interactional justice, female employees sharing the same religious group membership with the appraiser are subjected to the most unfavorable performance rating and reward recommendation. Again, in case of interactional justice adherence, this group is rewarded with the maximum benefit. The whole analysis reveals that performance evaluators expect interactional justice from female employee of their own religious group membership. If there is a violation, this group will be the maximum sufferer.
{"title":"Interactional Justice-related Bias and Its Impact on Appraiser’s Decision-making Process: An Experimental Approach","authors":"Rachana Chattopadhyay","doi":"10.1177/2516600X18814618","DOIUrl":"https://doi.org/10.1177/2516600X18814618","url":null,"abstract":"Abstract Interactional justice refers to the fairness in interpersonal treatment received by an individual both before and after the decision-making. Violation of interactional justice leads to the negative consequences. Literature on organizational justice has already identified the influence of gender on interactional justice. Current research is based on Indian context, where numerous intergroup relations create a different group dynamics. In India, apart from gender, religious stereotyping also plays a significant role in social context. The present experimental study investigates how appraiser’s decision on performance rating and reward recommendation is influenced by interactional justice-related stereotype. This study was conducted on Hindu (240) and Muslim (240) postgraduate students of Indian universities in two experimentations. Result reveals the influence of gender and religious bias on appraiser’s decision-making on performance-based reward system. It has been observed that if there is a violation of interactional justice, female employees sharing the same religious group membership with the appraiser are subjected to the most unfavorable performance rating and reward recommendation. Again, in case of interactional justice adherence, this group is rewarded with the maximum benefit. The whole analysis reveals that performance evaluators expect interactional justice from female employee of their own religious group membership. If there is a violation, this group will be the maximum sufferer.","PeriodicalId":196664,"journal":{"name":"Journal of Operations and Strategic Planning","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126361218","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-12-01DOI: 10.1177/2516600X18812984
Kauser Ali, Md. Abdul Moktadir, Aftab Ali Shaikh, A. Deb, Md. Rashed-Ul-Islam
Abstract The footwear industry needs a sustainable business environment due to its remarkable contributions to the economic growth of a country. Sustainable consumption and production (SCP) practices in the footwear industry can act as a pivotal driving factor for sustainable development in footwear sector of Bangladesh. The implementation of SCP practices is not an easy task for the footwear industry since there are numerous challenges in the existing supply chain. Meanwhile, the literature reveals that the lack of studies on relevant industry motivates to carry out this research. Therefore, this research focuses on the state-of-the-art literature by identifying and finding interactions among challenges to SCP practices in the footwear supply chain. Five experts from five reputed and export-oriented footwear industries were assigned to find out the challenges regarding the SCP implementation and the most important 10 challenges were identified based on experts’ feedback. To assess the cause–effect relationship among challenges, a decision-making trail and evaluation laboratory (DEMATEL) technique, a powerful decision-making tool which can find the interactions among factors, was employed. In this study, results showed that five challenges were identified as causal group challenges and remaining five identified as effect group challenges. The causal challenges are lack of top management commitment, absence of market information of green products, inadequate training facility on SCP, motivational gap among consumers, and lack of rules and regulations on SCP practices. Those challenges have net positive influence on effect group challenges such as poor compliance practices, lack of latest technological facility, lack of acceptance on green products, lack of reverse logistics facility, and poor linkage and coordination among lead firms. These results will assist decision-makers to make strategic policy regarding implementing SCP in the footwear supply chain. This study is the first one which deals with the importance of SCP practices in the context of footwear industry, and it is also important for the sustainable development of footwear sector of Bangladesh.
{"title":"Challenges Evaluation for Adoption of SCP Practices in Footwear Industry of Bangladesh: A DEMATEL Approach","authors":"Kauser Ali, Md. Abdul Moktadir, Aftab Ali Shaikh, A. Deb, Md. Rashed-Ul-Islam","doi":"10.1177/2516600X18812984","DOIUrl":"https://doi.org/10.1177/2516600X18812984","url":null,"abstract":"Abstract The footwear industry needs a sustainable business environment due to its remarkable contributions to the economic growth of a country. Sustainable consumption and production (SCP) practices in the footwear industry can act as a pivotal driving factor for sustainable development in footwear sector of Bangladesh. The implementation of SCP practices is not an easy task for the footwear industry since there are numerous challenges in the existing supply chain. Meanwhile, the literature reveals that the lack of studies on relevant industry motivates to carry out this research. Therefore, this research focuses on the state-of-the-art literature by identifying and finding interactions among challenges to SCP practices in the footwear supply chain. Five experts from five reputed and export-oriented footwear industries were assigned to find out the challenges regarding the SCP implementation and the most important 10 challenges were identified based on experts’ feedback. To assess the cause–effect relationship among challenges, a decision-making trail and evaluation laboratory (DEMATEL) technique, a powerful decision-making tool which can find the interactions among factors, was employed. In this study, results showed that five challenges were identified as causal group challenges and remaining five identified as effect group challenges. The causal challenges are lack of top management commitment, absence of market information of green products, inadequate training facility on SCP, motivational gap among consumers, and lack of rules and regulations on SCP practices. Those challenges have net positive influence on effect group challenges such as poor compliance practices, lack of latest technological facility, lack of acceptance on green products, lack of reverse logistics facility, and poor linkage and coordination among lead firms. These results will assist decision-makers to make strategic policy regarding implementing SCP in the footwear supply chain. This study is the first one which deals with the importance of SCP practices in the context of footwear industry, and it is also important for the sustainable development of footwear sector of Bangladesh.","PeriodicalId":196664,"journal":{"name":"Journal of Operations and Strategic Planning","volume":"274 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131404192","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：