Nathaniel Hudson, B. Lafreniere, Parmit K. Chilana, Tovi Grossman
3D design software is increasingly available to children through libraries, maker spaces, and for free on the web. This unprecedented availability has the potential to unleash children's creativity in cutting edge domains, but is limited by the steep learning curve of the software. Unfortunately, there is little past work studying the breakdowns faced by children in this domain-most past work has focused on adults in professional settings. In this paper, we present a study of online learning resources and help-seeking strategies available to children starting out with 3D design software. We find that children face a range of challenges when trying to learn 3D design independently-tutorials present instructions at a granularity that leads to overlooked and incorrectly-performed actions, and online help-seeking is largely ineffective due to challenges with query formulation and evaluating found information. Based on our findings, we recommend design directions for next-generation help and learning systems tailored to children.
{"title":"Investigating How Online Help and Learning Resources Support Children's Use of 3D Design Software","authors":"Nathaniel Hudson, B. Lafreniere, Parmit K. Chilana, Tovi Grossman","doi":"10.1145/3173574.3173831","DOIUrl":"https://doi.org/10.1145/3173574.3173831","url":null,"abstract":"3D design software is increasingly available to children through libraries, maker spaces, and for free on the web. This unprecedented availability has the potential to unleash children's creativity in cutting edge domains, but is limited by the steep learning curve of the software. Unfortunately, there is little past work studying the breakdowns faced by children in this domain-most past work has focused on adults in professional settings. In this paper, we present a study of online learning resources and help-seeking strategies available to children starting out with 3D design software. We find that children face a range of challenges when trying to learn 3D design independently-tutorials present instructions at a granularity that leads to overlooked and incorrectly-performed actions, and online help-seeking is largely ineffective due to challenges with query formulation and evaluating found information. Based on our findings, we recommend design directions for next-generation help and learning systems tailored to children.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":"42 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79322896","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. F. Maestre, H. MacLeod, Ciabhan L. Connelly, Julie C. Dunbar, J. Beck, K. Siek, Patrick C. Shih
Researchers in HCI have typically relied on face to face (FtF) methods for recruitment and data collection in their research with people living with HIV, whereas social scientists have adopted computer-mediated approaches to address concerns about data validity and access to this stigmatized population. In this paper, we use the asynchronous remote community (ARC) research method to leverage HCI instruments in an online format. ARC successfully engaged people living with HIV in terms of participation and retention by providing a safe space to discuss their experiences. By expanding on past ARC studies, we contribute to an ongoing conversation about defining ARC and working towards increased data validity -- especially in stigmatized communities.
{"title":"Defining Through Expansion: Conducting Asynchronous Remote Communities (ARC) Research with Stigmatized Groups","authors":"J. F. Maestre, H. MacLeod, Ciabhan L. Connelly, Julie C. Dunbar, J. Beck, K. Siek, Patrick C. Shih","doi":"10.1145/3173574.3174131","DOIUrl":"https://doi.org/10.1145/3173574.3174131","url":null,"abstract":"Researchers in HCI have typically relied on face to face (FtF) methods for recruitment and data collection in their research with people living with HIV, whereas social scientists have adopted computer-mediated approaches to address concerns about data validity and access to this stigmatized population. In this paper, we use the asynchronous remote community (ARC) research method to leverage HCI instruments in an online format. ARC successfully engaged people living with HIV in terms of participation and retention by providing a safe space to discuss their experiences. By expanding on past ARC studies, we contribute to an ongoing conversation about defining ARC and working towards increased data validity -- especially in stigmatized communities.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":"28 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84473530","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Daisy Yoo, Odeth Kantengwa, Nick Logler, Reverien Interayamahanga, Joseph Nkurunziza, Batya Friedman
All too often, research partnerships are project-driven and short-lived. Multi-lifespan design and other longer-term approaches offer alternative models. In this paper, we contribute one alternative model for cross-boundary research partnerships spanning longer timeframes and offer one best practice: collaborative reflection. Specifically, we provide an in-depth case study of a multi-lifespan design partnership (over nine years and ongoing) between a Rwandan NGO focused on peacebuilding and a US university research group focused on information design theory and method. First, we document our process for conducting a collaborative reflection that seeks balance among the contributors while navigating differences in culture, discipline, experience, and skills. Next, we reflect on five themes: (1) common ground: sensibilities and commitments; (2) trust; (3) research landscape: crossing nations and institutions; (4) research as a healing mechanism; and (5) multi-lifespan design partnership. We conclude with a discussion of overarching considerations for design researchers who engage in cross-boundary research partnership.
{"title":"Collaborative Reflection: A Practice for Enriching Research Partnerships Spanning Culture, Discipline, and Time","authors":"Daisy Yoo, Odeth Kantengwa, Nick Logler, Reverien Interayamahanga, Joseph Nkurunziza, Batya Friedman","doi":"10.1145/3173574.3173853","DOIUrl":"https://doi.org/10.1145/3173574.3173853","url":null,"abstract":"All too often, research partnerships are project-driven and short-lived. Multi-lifespan design and other longer-term approaches offer alternative models. In this paper, we contribute one alternative model for cross-boundary research partnerships spanning longer timeframes and offer one best practice: collaborative reflection. Specifically, we provide an in-depth case study of a multi-lifespan design partnership (over nine years and ongoing) between a Rwandan NGO focused on peacebuilding and a US university research group focused on information design theory and method. First, we document our process for conducting a collaborative reflection that seeks balance among the contributors while navigating differences in culture, discipline, experience, and skills. Next, we reflect on five themes: (1) common ground: sensibilities and commitments; (2) trust; (3) research landscape: crossing nations and institutions; (4) research as a healing mechanism; and (5) multi-lifespan design partnership. We conclude with a discussion of overarching considerations for design researchers who engage in cross-boundary research partnership.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":"66 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85061691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jayne Wallace, J. Rogers, M. Shorter, Pete G. Thomas, Martin Skelly, Richard Cook
We describe the design of SelfReflector an internet-connected mirror that uses online facial recognition to estimate your age and play music from when it thinks you were 14 years old. The mirror was created for a specific shop (SPeX PisTOls optical boutique), within a research through design project centered on the high street as a space of vital social, economic and environmental exchange that offers a myriad of psychosocial support for people beyond a place to purchase goods. We present in detail how the design emerged as our research interests developed related to IoT and how people use the high street to experiment with, and support sense of self. We discuss SelfReflector in relation to challenges for IoT, facial recognition and surveillance technologies, mirrorness and the values of a craft approach to designing technology centering on the nature of the bespoke and 'one-off'.
{"title":"The SelfReflector: Design, IoT and the High Street","authors":"Jayne Wallace, J. Rogers, M. Shorter, Pete G. Thomas, Martin Skelly, Richard Cook","doi":"10.1145/3173574.3173997","DOIUrl":"https://doi.org/10.1145/3173574.3173997","url":null,"abstract":"We describe the design of SelfReflector an internet-connected mirror that uses online facial recognition to estimate your age and play music from when it thinks you were 14 years old. The mirror was created for a specific shop (SPeX PisTOls optical boutique), within a research through design project centered on the high street as a space of vital social, economic and environmental exchange that offers a myriad of psychosocial support for people beyond a place to purchase goods. We present in detail how the design emerged as our research interests developed related to IoT and how people use the high street to experiment with, and support sense of self. We discuss SelfReflector in relation to challenges for IoT, facial recognition and surveillance technologies, mirrorness and the values of a craft approach to designing technology centering on the nature of the bespoke and 'one-off'.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":"13 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81867193","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In the paper we describe an exploration into the design of an authoring tool to support the creation of multimedia stories. We explicitly targeted children with no reading or writing skills and their educators. Children in this age group often enjoy reading and creating stories together with adults and in so doing develop important pre-literacy skills. Literature suggests that when children play an active role in these activities, with a high level of engagement and interaction, there is a significant increase in their vocabulary acquisition and an improvement in their communication skills. Thus, we investigated these issues by conducting an explorative study in a pre-school class with fifteen children and three teachers. Here, we describe the emerging challenges and provide design directions for an authoring system to support the co-creation of stories for pre-literate children.
{"title":"How to Design a Digital Storytelling Authoring Tool for Developing Pre-Reading and Pre-Writing Skills","authors":"Elisa Rubegni, M. Landoni","doi":"10.1145/3173574.3173969","DOIUrl":"https://doi.org/10.1145/3173574.3173969","url":null,"abstract":"In the paper we describe an exploration into the design of an authoring tool to support the creation of multimedia stories. We explicitly targeted children with no reading or writing skills and their educators. Children in this age group often enjoy reading and creating stories together with adults and in so doing develop important pre-literacy skills. Literature suggests that when children play an active role in these activities, with a high level of engagement and interaction, there is a significant increase in their vocabulary acquisition and an improvement in their communication skills. Thus, we investigated these issues by conducting an explorative study in a pre-school class with fifteen children and three teachers. Here, we describe the emerging challenges and provide design directions for an authoring system to support the co-creation of stories for pre-literate children.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":"5 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81916280","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A. Duchowski, Krzysztof Krejtz, I. Krejtz, Cezary Biele, Anna Niedzielska, P. Kiefer, M. Raubal, I. Giannopoulos
A novel eye-tracked measure of the frequency of pupil diameter oscillation is proposed for capturing what is thought to be an indicator of cognitive load. The proposed metric, termed the Index of Pupillary Activity, is shown to discriminate task difficulty vis-a-vis cognitive load (if the implied causality can be assumed) in an experiment where participants performed easy and difficult mental arithmetic tasks while fixating a central target (a requirement for replication of prior work). The paper's contribution is twofold: full documentation is provided for the calculation of the proposed measurement which can be considered as an alternative to the existing proprietary Index of Cognitive Activity (ICA). Thus, it is possible for researchers to replicate the experiment and build their own software which implements this measurement. Second, several aspects of the ICA are approached in a more data-sensitive way with the goal of improving the measurement's performance.
提出了一种新颖的眼球跟踪测量瞳孔直径振荡频率的方法，以捕获被认为是认知负荷的指标。在一项实验中，参与者在注视中心目标(重复先前工作的要求)的同时执行简单和困难的心算任务，被称为瞳孔活动指数(Index of Pupillary Activity)，该指标被证明可以区分任务难度与认知负荷(如果隐含因果关系可以假设)。该论文的贡献是双重的:提供了完整的文档来计算拟议的测量，可以被认为是现有专有的认知活动指数(ICA)的替代方案。因此，研究人员有可能复制实验并构建自己的软件来实现这种测量。其次，ICA的几个方面以一种对数据更敏感的方式进行处理，目的是提高测量的性能。
{"title":"The Index of Pupillary Activity: Measuring Cognitive Load vis-à-vis Task Difficulty with Pupil Oscillation","authors":"A. Duchowski, Krzysztof Krejtz, I. Krejtz, Cezary Biele, Anna Niedzielska, P. Kiefer, M. Raubal, I. Giannopoulos","doi":"10.1145/3173574.3173856","DOIUrl":"https://doi.org/10.1145/3173574.3173856","url":null,"abstract":"A novel eye-tracked measure of the frequency of pupil diameter oscillation is proposed for capturing what is thought to be an indicator of cognitive load. The proposed metric, termed the Index of Pupillary Activity, is shown to discriminate task difficulty vis-a-vis cognitive load (if the implied causality can be assumed) in an experiment where participants performed easy and difficult mental arithmetic tasks while fixating a central target (a requirement for replication of prior work). The paper's contribution is twofold: full documentation is provided for the calculation of the proposed measurement which can be considered as an alternative to the existing proprietary Index of Cognitive Activity (ICA). Thus, it is possible for researchers to replicate the experiment and build their own software which implements this measurement. Second, several aspects of the ICA are approached in a more data-sensitive way with the goal of improving the measurement's performance.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":"25 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83772584","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
We present Qetch, a tool where users freely sketch patterns on a scale-less canvas to query time series data without specifying query length or amplitude. We study how humans sketch time series patterns --- humans preserve visually salient perceptual features but often non-uniformly scale and locally distort a pattern --- and we develop a novel matching algorithm that accounts for human sketching errors. Qetch enables the easy construction of complex and expressive queries with two key features: regular expressions over sketches and relative positioning of sketches to query multiple time-aligned series. Through user studies, we demonstrate the effectiveness of Qetch's different interaction features. We also demonstrate the effectiveness of Qetch's matching algorithm compared to popular algorithms on targeted, and exploratory query-by-sketch search tasks on a variety of data sets.
{"title":"Expressive Time Series Querying with Hand-Drawn Scale-Free Sketches","authors":"M. Mannino, A. Abouzeid","doi":"10.1145/3173574.3173962","DOIUrl":"https://doi.org/10.1145/3173574.3173962","url":null,"abstract":"We present Qetch, a tool where users freely sketch patterns on a scale-less canvas to query time series data without specifying query length or amplitude. We study how humans sketch time series patterns --- humans preserve visually salient perceptual features but often non-uniformly scale and locally distort a pattern --- and we develop a novel matching algorithm that accounts for human sketching errors. Qetch enables the easy construction of complex and expressive queries with two key features: regular expressions over sketches and relative positioning of sketches to query multiple time-aligned series. Through user studies, we demonstrate the effectiveness of Qetch's different interaction features. We also demonstrate the effectiveness of Qetch's matching algorithm compared to popular algorithms on targeted, and exploratory query-by-sketch search tasks on a variety of data sets.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":"76 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80530766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Seungwoo Je, Minkyeong Lee, Yoonji Kim, Liwei Chan, Xing-Dong Yang, Andrea Bianchi
Smart-rings are ideal for subtle and always-available haptic notifications due to their direct contact with the skin. Previous researchers have highlighted the feasibility of haptic technology in smart-rings and their promise in delivering noticeable stimulations by poking a limited set of planar locations on the finger. However, the full potential of poking as a mechanism to deliver richer and more expressive information on the finger is overlooked. With three studies and a total of 76 participants, we informed the design of PokeRing, a smart-ring capable of delivering information via stimulating eight different locations around the index finger's proximal phalanx. We report our evaluation of the performance of PokeRing in semi-realistic wearable conditions, (standing and walking), and its effective usage for information transfer with twenty-one spatio-temporal patterns designed by six interaction designers in a workshop. Finally, we present three applications that exploit PokeRing's notification usages.
{"title":"PokeRing: Notifications by Poking Around the Finger","authors":"Seungwoo Je, Minkyeong Lee, Yoonji Kim, Liwei Chan, Xing-Dong Yang, Andrea Bianchi","doi":"10.1145/3173574.3174116","DOIUrl":"https://doi.org/10.1145/3173574.3174116","url":null,"abstract":"Smart-rings are ideal for subtle and always-available haptic notifications due to their direct contact with the skin. Previous researchers have highlighted the feasibility of haptic technology in smart-rings and their promise in delivering noticeable stimulations by poking a limited set of planar locations on the finger. However, the full potential of poking as a mechanism to deliver richer and more expressive information on the finger is overlooked. With three studies and a total of 76 participants, we informed the design of PokeRing, a smart-ring capable of delivering information via stimulating eight different locations around the index finger's proximal phalanx. We report our evaluation of the performance of PokeRing in semi-realistic wearable conditions, (standing and walking), and its effective usage for information transfer with twenty-one spatio-temporal patterns designed by six interaction designers in a workshop. Finally, we present three applications that exploit PokeRing's notification usages.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":"61 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80599665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Matthew K. Hong, Udaya Lakshmi, Thomas A. Olson, Lauren Wilcox
Teens with complex chronic illnesses have difficulty understanding and articulating symptoms such as pain and emotional distress. Yet, symptom communication plays a central role in clinical care and illness management. To understand how design can help overcome these challenges, we created a visual library of 72 sketched illustrations, informed by the Observations of Daily Living framework along with insights from 11 clinician interviews. We utilized our library with storyboarding techniques, free-form sketching, and interviews, in co-design sessions with 13 pairs of chronically-ill teens and their parents. We found that teens depicted symptoms as being interwoven with narratives of personal and social identity. Teens and parents were enthusiastic about collaboratively-generated, interactive storyboards as a tracking and communication mechanism, and suggested three ways in which they could aid in communication and coordination with informal and formal caregivers. In this paper, we detail these findings, to guide the design of tools for symptom-tracking and incorporation of patient-generated data into pediatric care.
{"title":"Visual ODLs: Co-Designing Patient-Generated Observations of Daily Living to Support Data-Driven Conversations in Pediatric Care","authors":"Matthew K. Hong, Udaya Lakshmi, Thomas A. Olson, Lauren Wilcox","doi":"10.1145/3173574.3174050","DOIUrl":"https://doi.org/10.1145/3173574.3174050","url":null,"abstract":"Teens with complex chronic illnesses have difficulty understanding and articulating symptoms such as pain and emotional distress. Yet, symptom communication plays a central role in clinical care and illness management. To understand how design can help overcome these challenges, we created a visual library of 72 sketched illustrations, informed by the Observations of Daily Living framework along with insights from 11 clinician interviews. We utilized our library with storyboarding techniques, free-form sketching, and interviews, in co-design sessions with 13 pairs of chronically-ill teens and their parents. We found that teens depicted symptoms as being interwoven with narratives of personal and social identity. Teens and parents were enthusiastic about collaboratively-generated, interactive storyboards as a tracking and communication mechanism, and suggested three ways in which they could aid in communication and coordination with informal and formal caregivers. In this paper, we detail these findings, to guide the design of tools for symptom-tracking and incorporation of patient-generated data into pediatric care.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":"180 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80158600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Hosio, J. Karppinen, E. Takala, J. Takatalo, Jorge Gonçalves, N. V. Berkel, S. Konomi, V. Kostakos
Low back pain (LBP) is a globally common condition with no silver bullet solutions. Further, the lack of therapeutic consensus causes challenges in choosing suitable solutions to try. In this work, we crowdsourced knowledge bases on LBP treatments. The knowledge bases were used to rank and offer best-matching LBP treatments to end users. We collected two knowledge bases: one from clinical professionals and one from non-professionals. Our quantitative analysis revealed that non-professional end users perceived the best treatments by both groups as equally good. However, the worst treatments by non-professionals were clearly seen as inferior to the lowest ranking treatments by professionals. Certain treatments by professionals were also perceived significantly differently by non-professionals and professionals themselves. Professionals found our system handy for self-reflection and for educating new patients, while non-professionals appreciated the reliable decision support that also respected the non-professional opinion.
{"title":"Crowdsourcing Treatments for Low Back Pain","authors":"S. Hosio, J. Karppinen, E. Takala, J. Takatalo, Jorge Gonçalves, N. V. Berkel, S. Konomi, V. Kostakos","doi":"10.1145/3173574.3173850","DOIUrl":"https://doi.org/10.1145/3173574.3173850","url":null,"abstract":"Low back pain (LBP) is a globally common condition with no silver bullet solutions. Further, the lack of therapeutic consensus causes challenges in choosing suitable solutions to try. In this work, we crowdsourced knowledge bases on LBP treatments. The knowledge bases were used to rank and offer best-matching LBP treatments to end users. We collected two knowledge bases: one from clinical professionals and one from non-professionals. Our quantitative analysis revealed that non-professional end users perceived the best treatments by both groups as equally good. However, the worst treatments by non-professionals were clearly seen as inferior to the lowest ranking treatments by professionals. Certain treatments by professionals were also perceived significantly differently by non-professionals and professionals themselves. Professionals found our system handy for self-reflection and for educating new patients, while non-professionals appreciated the reliable decision support that also respected the non-professional opinion.","PeriodicalId":20512,"journal":{"name":"Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems","volume":"103 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2018-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83060722","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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