Pub Date : 2024-04-12DOI: 10.21511/ppm.22(2).2024.06
Salman Abu lehyeh, Amro Alzghoul
The study aims to investigate the relationship between workplace ostracism and employee willingness to share knowledge with the moderating role of mindfulness. The data were collected from six leading private hospitals in Amman, Jordan, targeting 271 employees holding different medical and administrative positions regarding their experiences with workplace ostracism and the corresponding impact on knowledge sharing. Thus, the study sample being healthcare professionals is not by default but rather a conscious choice in light of the critical role they play in a high-stake environment; moreover, in some cases, knowledge hoarding has proven to have dire repercussions. The results revealed that workplace ostracism significantly and negatively affected degrees of knowledge sharing (p < 0.001). This indicates that ostracized workers would feel shut out and likely become a hindrance to the information and insight flow. The positive outcome is that employees engaging in mindfulness practices seem to cushion the blow that such negative experiences deliver. Those likely to become easily focused are likely to be less threatened by knowledge sharing – they expect that the impact of ostracism will be transient, which could protect a person from the potentially isolating effects of ostracism in the workplace.
{"title":"The interplay of mindfulness in mitigating the effects of workplace ostracism on knowledge sharing: Insights from Jordanian private hospitals","authors":"Salman Abu lehyeh, Amro Alzghoul","doi":"10.21511/ppm.22(2).2024.06","DOIUrl":"https://doi.org/10.21511/ppm.22(2).2024.06","url":null,"abstract":"The study aims to investigate the relationship between workplace ostracism and employee willingness to share knowledge with the moderating role of mindfulness. The data were collected from six leading private hospitals in Amman, Jordan, targeting 271 employees holding different medical and administrative positions regarding their experiences with workplace ostracism and the corresponding impact on knowledge sharing. Thus, the study sample being healthcare professionals is not by default but rather a conscious choice in light of the critical role they play in a high-stake environment; moreover, in some cases, knowledge hoarding has proven to have dire repercussions. The results revealed that workplace ostracism significantly and negatively affected degrees of knowledge sharing (p < 0.001). This indicates that ostracized workers would feel shut out and likely become a hindrance to the information and insight flow. The positive outcome is that employees engaging in mindfulness practices seem to cushion the blow that such negative experiences deliver. Those likely to become easily focused are likely to be less threatened by knowledge sharing – they expect that the impact of ostracism will be transient, which could protect a person from the potentially isolating effects of ostracism in the workplace.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"10 17","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140712020","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-09DOI: 10.21511/ppm.22(2).2024.05
Eka Hariyani, S. Supriono, Rheny Afriana Hanif, Sem Paulus Silalahi, Meilda Wiguna
Frequent occurrences of fraud take place due to poor fraud prevention and detection. The purpose of this study is to ascertain the impact of internal audit effectiveness and continued professional commitment to fraud detection with internal auditors’ quality as a moderating variable. Seventy-eight questionnaires were distributed to internal auditors and supervisors at the Inspectorate of Riau City, Indonesia, who had at least two years of experience. Structural equation modeling (SEM) 3.0 software was used for the data analysis. According to the study’s findings, the effectiveness of internal control (β = –0.932; p < 0.05) and the effectiveness of internal auditors (β = 1.149; p < 0.05) both have an impact on fraud detection. However, ongoing professional commitment (β = 0.069; p > 0.05) has no impact. Quality of internal auditors does not affect the relationship between the effectiveness of internal audits (β = –0.190; p > 0.05), the effectiveness of internal control (β = 0.114; p > 0.05), continued professional commitment (β = 0.018; p > 0.05), and fraud detection. The findings of this study can be used as guidance for management to enhance the performance of internal auditors and for considerations and assessments for fraud detection in the public sector.
{"title":"Determinants influencing fraud detection: Role of internal auditors’ quality","authors":"Eka Hariyani, S. Supriono, Rheny Afriana Hanif, Sem Paulus Silalahi, Meilda Wiguna","doi":"10.21511/ppm.22(2).2024.05","DOIUrl":"https://doi.org/10.21511/ppm.22(2).2024.05","url":null,"abstract":"Frequent occurrences of fraud take place due to poor fraud prevention and detection. The purpose of this study is to ascertain the impact of internal audit effectiveness and continued professional commitment to fraud detection with internal auditors’ quality as a moderating variable. Seventy-eight questionnaires were distributed to internal auditors and supervisors at the Inspectorate of Riau City, Indonesia, who had at least two years of experience. Structural equation modeling (SEM) 3.0 software was used for the data analysis. According to the study’s findings, the effectiveness of internal control (β = –0.932; p < 0.05) and the effectiveness of internal auditors (β = 1.149; p < 0.05) both have an impact on fraud detection. However, ongoing professional commitment (β = 0.069; p > 0.05) has no impact. Quality of internal auditors does not affect the relationship between the effectiveness of internal audits (β = –0.190; p > 0.05), the effectiveness of internal control (β = 0.114; p > 0.05), continued professional commitment (β = 0.018; p > 0.05), and fraud detection. The findings of this study can be used as guidance for management to enhance the performance of internal auditors and for considerations and assessments for fraud detection in the public sector.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"82 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140723653","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fraud prevention entails developing and implementing risk management strategies, particularly regarding fraud, and establishing internal controls and transparent corporate governance practices to eliminate fraudulent activities. This study aims to examine the effect of internal auditors, internal control, and audit quality on preventing fraud at the Inspectorate of North Sumatra Province, Indonesia. The sample included 61 government internal auditors of the Inspectorate of North Sumatra Province, Indonesia. The data collection process was carried out by administering questionnaires using Google Forms. Additionally, this investigation assessed the constructs under scrutiny using a five-point Likert and the partial least square (PLS) approach. The results showed that internal audit has a positive and significant effect on fraud prevention (p < 0.05), internal control has a positive and significant effect on fraud prevention (p < 0.05), and audit quality has no effect on fraud prevention at the Inspectorate of North Sumatra Province, Indonesia (p > 0.05). The Inspectorate of North Sumatra Province, Indonesia, should conduct internal audits, implement an internal control system, and pay attention to the quality of audits to make them more effective as a basis for quality decision-making and fraud minimization.
{"title":"Effect of internal audit, internal control, and audit quality on fraud prevention: Evidence from the public sector in Indonesia","authors":"Henny Zurika Lubis, Maya Sari, Andi Auliya Ramadhany, Debbi Chyntia Ovami, Istiqomah Rahmayati Brutu","doi":"10.21511/ppm.22(2).2024.04","DOIUrl":"https://doi.org/10.21511/ppm.22(2).2024.04","url":null,"abstract":"Fraud prevention entails developing and implementing risk management strategies, particularly regarding fraud, and establishing internal controls and transparent corporate governance practices to eliminate fraudulent activities. This study aims to examine the effect of internal auditors, internal control, and audit quality on preventing fraud at the Inspectorate of North Sumatra Province, Indonesia. The sample included 61 government internal auditors of the Inspectorate of North Sumatra Province, Indonesia. The data collection process was carried out by administering questionnaires using Google Forms. Additionally, this investigation assessed the constructs under scrutiny using a five-point Likert and the partial least square (PLS) approach. The results showed that internal audit has a positive and significant effect on fraud prevention (p < 0.05), internal control has a positive and significant effect on fraud prevention (p < 0.05), and audit quality has no effect on fraud prevention at the Inspectorate of North Sumatra Province, Indonesia (p > 0.05). The Inspectorate of North Sumatra Province, Indonesia, should conduct internal audits, implement an internal control system, and pay attention to the quality of audits to make them more effective as a basis for quality decision-making and fraud minimization.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"54 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140739536","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study investigates the impact of five dimensions of entrepreneurial orientation (risk-taking, proactiveness, innovativeness, aggressiveness, and autonomy), an independent variable, on SMEs’ organizational performance in Bangladesh. The study surveyed 237 SMEs’ owners (out of 300, with a response rate of 79%) in Gazipur district, Bangladesh. Cronbach’s alpha (α) value of 0.70 was used to examine the reliability of the constructs in this study. Drawing from earlier research, a five-point Likert scale questionnaire was constructed to assess the links between entrepreneurial orientation and SMEs’ organizational performance. The dependent variable in this study was SMEs’ organizational performance, which was based on business growth, change in number of employees, profitability, and sales growth. The hypotheses were tested using SPSS with a 95% confidence interval. The results suggest that all five dimensions of entrepreneurial orientation positively affect the organizational performance of SMEs in Bangladesh. It is evident that proactiveness (β-value = 0.330) has the greatest effect on SMEs’ organizational performance, and competitive aggressiveness has the least effect (β-value = 0.230). The independent variables explain a significant proportion of the variability observed in SMEs’ organizational performance (R2 = 57.4%). The research outcomes offer valuable implications for entrepreneurs, policymakers, and academics. AcknowledgmentThe authors acknowledge the Accounting Research Institute (ARI)-HICoE.
Pub Date : 2024-04-03DOI: 10.21511/ppm.22(2).2024.02
B. Aldiabat, Majed Radi Alzoubi
A human resources administration must be flexible to provide the human element with capacity to respond to crises. The current study seeks to test the effect of human resources flexibility on crisis management and the impact of skill flexibility, behavioral flexibility, and human resource practices flexibility on crisis management. The research sample consists of 445 managers working at Al-Hassan Industrial Estate in Jordan. A questionnaire was developed to measure human resources flexibility and organizational crisis management. SPSS was employed to analyze the collected data and test the hypotheses; multiple and simple regression were used for testing the hypotheses.The study results revealed that the mean of human resource flexibility is moderate in industrial organizations (2.86). Moreover, the mean of crisis management is moderate (3.36). The findings also showed that human resources flexibility has a statistical effect on crisis management at a level of 0.05. Besides, the correlation coefficient was 0.66 and R2 was 0.441. Hypotheses testing demonstrated that skill flexibility has the largest impact on crisis management; the Beta value was 0.409. Behavior flexibility has a statistical impact on crisis management. Whereas human practices flexibility does not have a statistical impact on crisis management due to the value of Sig = 0.102.
{"title":"The impact of human resources flexibility on crisis management: Evidence from Jordanian manufacturing companies","authors":"B. Aldiabat, Majed Radi Alzoubi","doi":"10.21511/ppm.22(2).2024.02","DOIUrl":"https://doi.org/10.21511/ppm.22(2).2024.02","url":null,"abstract":"A human resources administration must be flexible to provide the human element with capacity to respond to crises. The current study seeks to test the effect of human resources flexibility on crisis management and the impact of skill flexibility, behavioral flexibility, and human resource practices flexibility on crisis management. The research sample consists of 445 managers working at Al-Hassan Industrial Estate in Jordan. A questionnaire was developed to measure human resources flexibility and organizational crisis management. SPSS was employed to analyze the collected data and test the hypotheses; multiple and simple regression were used for testing the hypotheses.The study results revealed that the mean of human resource flexibility is moderate in industrial organizations (2.86). Moreover, the mean of crisis management is moderate (3.36). The findings also showed that human resources flexibility has a statistical effect on crisis management at a level of 0.05. Besides, the correlation coefficient was 0.66 and R2 was 0.441. Hypotheses testing demonstrated that skill flexibility has the largest impact on crisis management; the Beta value was 0.409. Behavior flexibility has a statistical impact on crisis management. Whereas human practices flexibility does not have a statistical impact on crisis management due to the value of Sig = 0.102.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"162 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140748608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-01DOI: 10.21511/ppm.22(2).2024.01
Viktoriia Strilets, Liudmyla Franko, Mariia Dykha, Maksym Ivanov, L. Rybina
Russian aggression adversely affected the economy of Ukraine and emphasized the need to adapt the best practices of EU countries to determine steps to restore the country’s competitiveness. This study aims to determine the influence of the innovative development of countries on their competitiveness and identify prospects for Ukraine’s post-war economic recovery. The study constructed neural networks to assess the relationships between the factors of innovative development and the competitiveness of the EU countries and Ukraine. Six main factors of innovative development of countries are identified: “innovations in business (S1),” “intellectual property (S2)”, “innovations in industry (S3),” “eco-innovations (S4),” “innovation management (S5),” and “digital innovations (S5).” Groups of factors are determined by the strength of influence (strong, moderate, or weak). For Ukraine, S1 and S6 have a strong effect (33.3%), S5 shows moderate (16.7%), S2, S3, and S4 show weak effects (50%). For EU countries, S1 and S6 have a strong influence, S2 and S3 – moderate, S5 and S4 – weak. This comparative analysis concluded that EU countries consider intellectual property, green economy, and state innovation policy as key components of their competitiveness. The results discovered a weak relationship between intellectual property protection, innovation in industry, and competitiveness of Ukraine compared to EU countries. However, digital innovations significantly and positively affect Ukraine’s competitiveness.
{"title":"The influence of innovative development in the EU countries and Ukraine on the competitiveness of national economies: A comparative analysis","authors":"Viktoriia Strilets, Liudmyla Franko, Mariia Dykha, Maksym Ivanov, L. Rybina","doi":"10.21511/ppm.22(2).2024.01","DOIUrl":"https://doi.org/10.21511/ppm.22(2).2024.01","url":null,"abstract":"Russian aggression adversely affected the economy of Ukraine and emphasized the need to adapt the best practices of EU countries to determine steps to restore the country’s competitiveness. This study aims to determine the influence of the innovative development of countries on their competitiveness and identify prospects for Ukraine’s post-war economic recovery. The study constructed neural networks to assess the relationships between the factors of innovative development and the competitiveness of the EU countries and Ukraine. Six main factors of innovative development of countries are identified: “innovations in business (S1),” “intellectual property (S2)”, “innovations in industry (S3),” “eco-innovations (S4),” “innovation management (S5),” and “digital innovations (S5).” Groups of factors are determined by the strength of influence (strong, moderate, or weak). For Ukraine, S1 and S6 have a strong effect (33.3%), S5 shows moderate (16.7%), S2, S3, and S4 show weak effects (50%). For EU countries, S1 and S6 have a strong influence, S2 and S3 – moderate, S5 and S4 – weak. This comparative analysis concluded that EU countries consider intellectual property, green economy, and state innovation policy as key components of their competitiveness. The results discovered a weak relationship between intellectual property protection, innovation in industry, and competitiveness of Ukraine compared to EU countries. However, digital innovations significantly and positively affect Ukraine’s competitiveness.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"3 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140756418","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-29DOI: 10.21511/ppm.22(1).2024.57
I. Roshchyk, Yuriy Bilan, V. Krol, H. Mishchuk
This study aims to evaluate social integration and obstacles for internally displaced persons (IDPs) in local communities for further improvement of governing local communities regarding the integration of IDPs in new surroundings. The expert sample included 38 representatives of relevant authorities, scientists, NGOs, and volunteer organizations from 11 Ukrainian regions. The survey was conducted using the online questionnaire method via Google Forms. The results show the low participation of IDPs in most political and civil activities in new communities. The level of social integration according to these criteria is, respectively, 3.0 and 3.2 points out of 6 possible. At the same time, the level of economic integration (3.7 points) and integration into cultural and sports initiatives (3.6 points) are comparatively high, which are a feature illustrating the readiness to be involved in some kinds of activities in a new community. A significant result is also the fact that according to most signs of social integration, in the evaluations of experts, there are assessments of the activity of IDPs at a level that exceeds the activity of residents (6 points). Such results indicate the existence of a resource for developing communities due to the use of the potential of IDPs. This is especially characteristic of activities in counteraction to russian aggression, involvement in grant and project activities, search for opportunities for legal income, and support of social justice principles in labor relations. AcknowledgmentThis study is funded by the National Research Foundation of Ukraine under project No.2021.01/0343 “Ensuring social protection of ATO/JFO participants and social integration of IDP under the condition of increasing threats to social security.”
{"title":"Social integration of internally displaced persons in Ukraine: Problems and challenges for governing local communities","authors":"I. Roshchyk, Yuriy Bilan, V. Krol, H. Mishchuk","doi":"10.21511/ppm.22(1).2024.57","DOIUrl":"https://doi.org/10.21511/ppm.22(1).2024.57","url":null,"abstract":"This study aims to evaluate social integration and obstacles for internally displaced persons (IDPs) in local communities for further improvement of governing local communities regarding the integration of IDPs in new surroundings. The expert sample included 38 representatives of relevant authorities, scientists, NGOs, and volunteer organizations from 11 Ukrainian regions. The survey was conducted using the online questionnaire method via Google Forms. The results show the low participation of IDPs in most political and civil activities in new communities. The level of social integration according to these criteria is, respectively, 3.0 and 3.2 points out of 6 possible. At the same time, the level of economic integration (3.7 points) and integration into cultural and sports initiatives (3.6 points) are comparatively high, which are a feature illustrating the readiness to be involved in some kinds of activities in a new community. A significant result is also the fact that according to most signs of social integration, in the evaluations of experts, there are assessments of the activity of IDPs at a level that exceeds the activity of residents (6 points). Such results indicate the existence of a resource for developing communities due to the use of the potential of IDPs. This is especially characteristic of activities in counteraction to russian aggression, involvement in grant and project activities, search for opportunities for legal income, and support of social justice principles in labor relations.\u0000AcknowledgmentThis study is funded by the National Research Foundation of Ukraine under project No.2021.01/0343 “Ensuring social protection of ATO/JFO participants and social integration of IDP under the condition of increasing threats to social security.”","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"50 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140365927","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-28DOI: 10.21511/ppm.22(1).2024.55
Ricardo de Moraes e Soares, Alexandre Morais Nunes, Paula Heliodoro, Vanda Martins
The study aims to examine the financial efficiency of the textile and clothing industries in Portugal using official statistical data. The main objective is to assess the relationship between spending on research and development and return on assets. The study analyzes the performance of various subsectors of the textile and clothing industries, presenting the relationship between investments in research and development and the operating return on assets over various economic periods. The study adopted data envelopment analysis, classifying decision-making units based on average efficiency levels. The results highlight sectors of manufacture of textiles for technical and industrial use, manufacture of other textiles, production of outerwear, and manufacture of workwear as the most efficient. In contrast, sectors of manufacture of clothing and accessories, manufacture of knitwear, and leather clothing show lower levels of efficiency. From 2003 to 2022, the textile industry exhibited the highest levels of financial efficiency, with an above-average ratio between spending on research and development and return on assets. However, sectors of knitwear manufacturing and textile finishing have maintained a more or less constant level of financial efficiency. The analysis highlights the need for targeted interventions to increase the financial efficiency of different subsectors within the textile and clothing industries. It is evident that there are varying levels of financial efficiency across these sectors, and the need for benchmarking periods can help identify areas for improvement and set achievable goals. AcknowledgmentThis article is financed by Instituto Politécnico de Setúbal [Polytechnic Institute of Setúbal].
{"title":"Impact of research and development expenses on the profitability of assets: The case of textile and clothing industry in Portugal","authors":"Ricardo de Moraes e Soares, Alexandre Morais Nunes, Paula Heliodoro, Vanda Martins","doi":"10.21511/ppm.22(1).2024.55","DOIUrl":"https://doi.org/10.21511/ppm.22(1).2024.55","url":null,"abstract":"The study aims to examine the financial efficiency of the textile and clothing industries in Portugal using official statistical data. The main objective is to assess the relationship between spending on research and development and return on assets. The study analyzes the performance of various subsectors of the textile and clothing industries, presenting the relationship between investments in research and development and the operating return on assets over various economic periods. The study adopted data envelopment analysis, classifying decision-making units based on average efficiency levels. The results highlight sectors of manufacture of textiles for technical and industrial use, manufacture of other textiles, production of outerwear, and manufacture of workwear as the most efficient. In contrast, sectors of manufacture of clothing and accessories, manufacture of knitwear, and leather clothing show lower levels of efficiency. From 2003 to 2022, the textile industry exhibited the highest levels of financial efficiency, with an above-average ratio between spending on research and development and return on assets. However, sectors of knitwear manufacturing and textile finishing have maintained a more or less constant level of financial efficiency. The analysis highlights the need for targeted interventions to increase the financial efficiency of different subsectors within the textile and clothing industries. It is evident that there are varying levels of financial efficiency across these sectors, and the need for benchmarking periods can help identify areas for improvement and set achievable goals.\u0000AcknowledgmentThis article is financed by Instituto Politécnico de Setúbal [Polytechnic Institute of Setúbal].","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"77 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140371698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-28DOI: 10.21511/ppm.22(1).2024.56
Amineh A. Khaddam
The study aims to investigate the influence of business intelligence on decision-making quality, considering organizational ambidexterity as a moderating factor. The sample included a broad group of professionals from the high-technology segment, surveying 450 respondents; 254 valid responses were obtained from senior executives, supervisors, and analysts. These respondents were selected as they had a clear ability for a deeper dive into strategic goals and international expansion strategies, effectiveness in capacities, and daily financial management improvement. The results showed that with the use of business intelligence tools, organizations were in a better position to provide a higher quality of strategic decision-making (p < 0.01) as it helped in the functioning of new opportunities to identify and capitalize, while keeping an eye on the current capabilities. The study underscores that organizational ambidexterity is one of the most dominant causes (p < 0.01) for the effective realization of the benefits of business intelligence. Thus, for effective decision-making, it is crucial for organizations to synergize business intelligence tools with their ambidextrous capabilities. This underscores the significant role of organizational ambidexterity as a moderator and further demonstrates its importance in optimizing the use of business intelligence to improve strategic decision-making processes.
{"title":"Enhancing strategic decision-making: The role of business intelligence tools and organizational ambidexterity","authors":"Amineh A. Khaddam","doi":"10.21511/ppm.22(1).2024.56","DOIUrl":"https://doi.org/10.21511/ppm.22(1).2024.56","url":null,"abstract":"The study aims to investigate the influence of business intelligence on decision-making quality, considering organizational ambidexterity as a moderating factor. The sample included a broad group of professionals from the high-technology segment, surveying 450 respondents; 254 valid responses were obtained from senior executives, supervisors, and analysts. These respondents were selected as they had a clear ability for a deeper dive into strategic goals and international expansion strategies, effectiveness in capacities, and daily financial management improvement. The results showed that with the use of business intelligence tools, organizations were in a better position to provide a higher quality of strategic decision-making (p < 0.01) as it helped in the functioning of new opportunities to identify and capitalize, while keeping an eye on the current capabilities. The study underscores that organizational ambidexterity is one of the most dominant causes (p < 0.01) for the effective realization of the benefits of business intelligence. Thus, for effective decision-making, it is crucial for organizations to synergize business intelligence tools with their ambidextrous capabilities. This underscores the significant role of organizational ambidexterity as a moderator and further demonstrates its importance in optimizing the use of business intelligence to improve strategic decision-making processes.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"3 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140373310","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-27DOI: 10.21511/ppm.22(1).2024.54
Wenny Candra Mandagie, Robert Kristaung, Junaid Ali Saeed Rana
This study aims to investigate factors influencing servitization and firm performance within Indonesian national manufacturing companies, focusing on export-oriented entities such as automotive, electronics, textile, and food processing industries. Strategic orientations – market, technology, service, and learning – are investigated as key dimensions guiding firms’ strategic decisions amidst dynamic business environments. A comprehensive survey involving 100 companies representing a diverse spectrum of the Indonesian manufacturing sector is conducted. These companies encompass a range of statuses, including joint ventures (12%), multinational companies (2%), and national companies (86%). Through a purposive sampling strategy, representation across different company types is ensured to capture the breadth of perspectives within the industry. The quantitative approach involves surveying managers across various organizational levels, including top-level executives, middle managers, and front-line supervisors. Input from different managerial tiers is solicited to understand strategic orientations and their impact on firm performance. Data analysis, employing validation, descriptive statistics in MS Excel, and inferential statistics using Smart PLS yields significant insights. Market, service, and learning orientations emerge as influential factors in both basic and advanced services (p < 0.05), while technology orientation lacks statistical significance. Notably, market orientation significantly impacts advanced services (p < 0.05). Furthermore, the findings underscore the significant influence of service provision on firm performance across both basic and advanced services (p < 0.05). The critical role of strategic orientations, encompassing technology adoption, market positioning, service delivery, and organizational learning, in driving servitization and enhancing firm performance in Indonesian manufacturing is emphasized.
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