Pub Date : 2023-12-19DOI: 10.21511/ppm.21(4).2023.50
Sevinj Bayramova
The study aims to determine social factors in the management of youth participation in the labor market in Asia based on causal analysis. The information base involves youth employment and youth working-age population by education levels, rural/urban areas, marital and disability status, time arrangement, and job contract. The sample covers 14 countries the ILO assigned to the Asia group for 2012–2021. Correlation analysis identifies dependencies between social factors and youth employment and determines their nature and strength, considering time lags when this influence becomes maximally significant. Granger causality analysis contributes to the establishment of causal dependencies within identified relationships. The greatest causal effect on youth employment is identified for educational level (basic educational level is a cause of positive changes in youth employment level in four countries, and youth employment level is a cause of growth of basic educational level in eight countries, including three countries with bidirectional causality, mostly with strong/very strong strength without lag). Quantitative indicator of youth working-age population by gender influences youth employment in Azerbaijan, Israel, the Philippines, and Thailand (from moderate to strong strength with lag from 0 to 2 years), by marital status – in Cyprus, Georgia, Korea, and Thailand (mostly very strong, time lag – from 0 to 2 years), by social factor of disability – in Shri-Lanka and Mongolia (very strong with 1-year time lag). The results can be used to form directions for managing youth participation in the labor market to improve social, educational, and youth policy.
{"title":"Social factors in the management of youth participation in the labor market in Asia: Justification of causal dependencies","authors":"Sevinj Bayramova","doi":"10.21511/ppm.21(4).2023.50","DOIUrl":"https://doi.org/10.21511/ppm.21(4).2023.50","url":null,"abstract":"The study aims to determine social factors in the management of youth participation in the labor market in Asia based on causal analysis. The information base involves youth employment and youth working-age population by education levels, rural/urban areas, marital and disability status, time arrangement, and job contract. The sample covers 14 countries the ILO assigned to the Asia group for 2012–2021. Correlation analysis identifies dependencies between social factors and youth employment and determines their nature and strength, considering time lags when this influence becomes maximally significant. Granger causality analysis contributes to the establishment of causal dependencies within identified relationships. The greatest causal effect on youth employment is identified for educational level (basic educational level is a cause of positive changes in youth employment level in four countries, and youth employment level is a cause of growth of basic educational level in eight countries, including three countries with bidirectional causality, mostly with strong/very strong strength without lag). Quantitative indicator of youth working-age population by gender influences youth employment in Azerbaijan, Israel, the Philippines, and Thailand (from moderate to strong strength with lag from 0 to 2 years), by marital status – in Cyprus, Georgia, Korea, and Thailand (mostly very strong, time lag – from 0 to 2 years), by social factor of disability – in Shri-Lanka and Mongolia (very strong with 1-year time lag). The results can be used to form directions for managing youth participation in the labor market to improve social, educational, and youth policy.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":" 446","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138960498","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.21511/ppm.21(4).2023.49
S. Abbasova
In conditions of fierce market competition, changing business environment, digitalization and remote workplaces, managerial accounting plays an increasingly important role in facilitating effective monitoring of a company’s activities, making optimal decisions, achieving its goals and development. The paper deals with identifying main trends of scientific and public interest in managerial accounting. Bibliometric analysis is made to determine interconnected clusters of multidisciplinary research in connection with which managerial accounting is considered, and to investigate dynamics in scientific interest on this issue based on tools of Scopus and WoS databases and VosViewer software (the sample of 10,495 articles, including 3,586 in Scopus for 1941–2022 and 6,909 in WoS for 1953–2022). These identified interconnections proved the significance of the managerial accounting component in the system of a company’s management, showed dominate place and described its multidimensionality. In particular, six defined clusters reflect key scientific and practical fields, goals, tasks, potential effects, and risks of managerial accounting. Based on analytical analysis using Google Trends (from 2004 to present) and Google Books Ngram Viewer (for 1800–2019), dynamics and trends of public interest on the issue of managerial accounting were also explored and visualized. The highest level of public interest in managerial accounting was indicated in Jordan, Bangladesh, Pakistan, Egypt, Thailand, Korea, the USA, and Canada.
{"title":"Trends in scientific and public interest in managerial accounting: Bibliometric analysis","authors":"S. Abbasova","doi":"10.21511/ppm.21(4).2023.49","DOIUrl":"https://doi.org/10.21511/ppm.21(4).2023.49","url":null,"abstract":"In conditions of fierce market competition, changing business environment, digitalization and remote workplaces, managerial accounting plays an increasingly important role in facilitating effective monitoring of a company’s activities, making optimal decisions, achieving its goals and development. The paper deals with identifying main trends of scientific and public interest in managerial accounting. Bibliometric analysis is made to determine interconnected clusters of multidisciplinary research in connection with which managerial accounting is considered, and to investigate dynamics in scientific interest on this issue based on tools of Scopus and WoS databases and VosViewer software (the sample of 10,495 articles, including 3,586 in Scopus for 1941–2022 and 6,909 in WoS for 1953–2022). These identified interconnections proved the significance of the managerial accounting component in the system of a company’s management, showed dominate place and described its multidimensionality. In particular, six defined clusters reflect key scientific and practical fields, goals, tasks, potential effects, and risks of managerial accounting. Based on analytical analysis using Google Trends (from 2004 to present) and Google Books Ngram Viewer (for 1800–2019), dynamics and trends of public interest on the issue of managerial accounting were also explored and visualized. The highest level of public interest in managerial accounting was indicated in Jordan, Bangladesh, Pakistan, Egypt, Thailand, Korea, the USA, and Canada.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"19 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139175382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-18DOI: 10.21511/ppm.22(1).2024.03
Nagendrappa Prakash, Arjunan Satya Nandini
The healthcare industry in India has witnessed remarkable growth and transformation in recent years, with a burgeoning demand for quality healthcare services. The sustainability of the healthcare workforce and the service quality of accredited hospitals are critical factors that significantly influence the overall healthcare system in India. This study aims to investigate the relationship between workforce sustainability, quality of healthcare service, and job engagement within the context of accredited hospitals in India. A descriptive research design is employed, and a structured questionnaire is used to gather primary data from the doctors and nurses as they have more burnout intentions at the workplace. The sample size of the study is 384 respondents: 86.2% are doctors and 13.8% are nurses. The study results reveal that unmarried doctors and nurses exhibit greater sustainability (with a score of 3.7767). Similarly, the millennial workforce demonstrates higher sustainability (scoring 3.8106) than the Gen X cohort (scoring 3.7775). Notably, doctors exhibit greater sustainability in the workplace (scoring 3.7772) when contrasted with nurses (scoring 3.6061). Job engagement varies with the annual income. The female workforce holds more favorable perceptions regarding the quality of healthcare service (scoring 3.8583). The study found that workforce sustainability, quality of healthcare service, and job engagement are positively correlated. Further, the study revealed that workforce sustainability positively and significantly impacts service quality in hospitals (22.4%), and job engagement mediates the workforce sustainability and quality of healthcare services.
{"title":"Workforce sustainability and quality of service in accredited hospitals in India: Mediating role of job engagement","authors":"Nagendrappa Prakash, Arjunan Satya Nandini","doi":"10.21511/ppm.22(1).2024.03","DOIUrl":"https://doi.org/10.21511/ppm.22(1).2024.03","url":null,"abstract":"The healthcare industry in India has witnessed remarkable growth and transformation in recent years, with a burgeoning demand for quality healthcare services. The sustainability of the healthcare workforce and the service quality of accredited hospitals are critical factors that significantly influence the overall healthcare system in India. This study aims to investigate the relationship between workforce sustainability, quality of healthcare service, and job engagement within the context of accredited hospitals in India. A descriptive research design is employed, and a structured questionnaire is used to gather primary data from the doctors and nurses as they have more burnout intentions at the workplace. The sample size of the study is 384 respondents: 86.2% are doctors and 13.8% are nurses. The study results reveal that unmarried doctors and nurses exhibit greater sustainability (with a score of 3.7767). Similarly, the millennial workforce demonstrates higher sustainability (scoring 3.8106) than the Gen X cohort (scoring 3.7775). Notably, doctors exhibit greater sustainability in the workplace (scoring 3.7772) when contrasted with nurses (scoring 3.6061). Job engagement varies with the annual income. The female workforce holds more favorable perceptions regarding the quality of healthcare service (scoring 3.8583). The study found that workforce sustainability, quality of healthcare service, and job engagement are positively correlated. Further, the study revealed that workforce sustainability positively and significantly impacts service quality in hospitals (22.4%), and job engagement mediates the workforce sustainability and quality of healthcare services.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"58 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138995337","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-15DOI: 10.21511/ppm.21(4).2023.47
Said Musnadi, Mahdani Ibrahim, Sofyan Idris
This study aims to investigate the influence of family commissioner boards (FCBs) on the operational efficiency of companies in Indonesia that use debt as a control tool, which includes bank and non-bank debt. Using the two-step GMM-First Difference estimation method, the research sample consists of 121 family-owned companies using unbalanced panel data from 2009 to 2018. This investigation produces several significant findings. Firstly, the results of the analysis show that the presence of family representatives on the board of commissioners has a negative impact on overall company performance. These observations suggest that FCBs may prioritize the interests of family shareholders over minority shareholders, which indicates entrenchment behavior. Second, the analytical results reveal that debt plays a moderating role in the influence of FCB on company performance. Debt acts as a deterrent to entrenchment behavior, thereby improving firm performance. Third, the results of the analysis did not find significant differences in FCB entrenchment behavior between companies that have bank debt and companies that have non-bank debt. These findings have significant policy implications for regulatory bodies in Indonesia regarding the governance of family-owned companies. It is vital to establish a mechanism for appointing family members to the board of commissioners that protects the interests of all shareholders and promotes a fairer corporate landscape.
{"title":"Does debt moderate the impact of family commissioner boards on company performance in Indonesia?","authors":"Said Musnadi, Mahdani Ibrahim, Sofyan Idris","doi":"10.21511/ppm.21(4).2023.47","DOIUrl":"https://doi.org/10.21511/ppm.21(4).2023.47","url":null,"abstract":"This study aims to investigate the influence of family commissioner boards (FCBs) on the operational efficiency of companies in Indonesia that use debt as a control tool, which includes bank and non-bank debt. Using the two-step GMM-First Difference estimation method, the research sample consists of 121 family-owned companies using unbalanced panel data from 2009 to 2018. This investigation produces several significant findings. Firstly, the results of the analysis show that the presence of family representatives on the board of commissioners has a negative impact on overall company performance. These observations suggest that FCBs may prioritize the interests of family shareholders over minority shareholders, which indicates entrenchment behavior. Second, the analytical results reveal that debt plays a moderating role in the influence of FCB on company performance. Debt acts as a deterrent to entrenchment behavior, thereby improving firm performance. Third, the results of the analysis did not find significant differences in FCB entrenchment behavior between companies that have bank debt and companies that have non-bank debt. These findings have significant policy implications for regulatory bodies in Indonesia regarding the governance of family-owned companies. It is vital to establish a mechanism for appointing family members to the board of commissioners that protects the interests of all shareholders and promotes a fairer corporate landscape.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"5 45","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139000965","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-15DOI: 10.21511/ppm.21(4).2023.48
F. Nurtjahjani, Hammad S. Alotaibi, Kadek Suarjuna Batubulan, Ayu Fury Puspita
Construction service companies have projects that must be finished and require workers. Failure to manage construction human resources can jeopardize goal achievement, performance, and revenues for construction service companies. The construction industry may encounter issues in the future because of inefficient human resource management. As a result, resource management has emerged as a prominent topic. This study aims to investigate the effect of transformational and transactional leadership on organizational citizenship behavior. This study utilizes a quantitative approach. The population in this study were employees from 8 construction companies in Indonesia. Questionnaire data were collected from 120 employees of the construction companies that intended to improve job satisfaction and organizational citizenship behavior. The study initially employed questionnaires to gather data, which were subsequently analyzed using SmartPLS software and structural equation modeling. The findings demonstrated a correlation between employee engagement and both transformational and transactional leadership styles. There is a positive correlation between employees’ job satisfaction and their commitment to volunteer in the community. The study shows that the transformational and transactional leadership style does not significantly affect organizational citizenship behavior.
{"title":"Does transformational and transactional leadership in Indonesia’s construction sector affect organizational citizenship behavior through job satisfaction?","authors":"F. Nurtjahjani, Hammad S. Alotaibi, Kadek Suarjuna Batubulan, Ayu Fury Puspita","doi":"10.21511/ppm.21(4).2023.48","DOIUrl":"https://doi.org/10.21511/ppm.21(4).2023.48","url":null,"abstract":"Construction service companies have projects that must be finished and require workers. Failure to manage construction human resources can jeopardize goal achievement, performance, and revenues for construction service companies. The construction industry may encounter issues in the future because of inefficient human resource management. As a result, resource management has emerged as a prominent topic. This study aims to investigate the effect of transformational and transactional leadership on organizational citizenship behavior. This study utilizes a quantitative approach. The population in this study were employees from 8 construction companies in Indonesia. Questionnaire data were collected from 120 employees of the construction companies that intended to improve job satisfaction and organizational citizenship behavior. The study initially employed questionnaires to gather data, which were subsequently analyzed using SmartPLS software and structural equation modeling. The findings demonstrated a correlation between employee engagement and both transformational and transactional leadership styles. There is a positive correlation between employees’ job satisfaction and their commitment to volunteer in the community. The study shows that the transformational and transactional leadership style does not significantly affect organizational citizenship behavior.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"11 21","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138970551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-14DOI: 10.21511/ppm.21(4).2023.46
Hatim Abdullah Alruwayti, S. M. M.
The wellness of employees is one of the most important aspects of a successful business. Therefore, workplace spirituality, mindfulness, and subjective well-being are highly valued by businesses. This study examined the relationship between workplace spirituality, mindfulness, and subjective well-being on task performance. Online responses from 394 Saudi Arabians gainfully employed in different industries were randomly gathered using four standardized questions. The respondents’ gender, age, experience levels, and industries were diverse, which created a wide and diverse sample. The study looked at common method bias using Harman’s single-factor test. With a total variance of 25.86%, the measured value is below the widely recommended 50% limit. This demonstrated that common method bias had no significant effect. Since all the fit indices have robust fit, the proposed model qualifies for conducting structural equation modeling. The results revealed a significant positive relationship, at a 0.01 level, between spirituality and subjective well-being (t = 3.77, < 0.05) and between spirituality and task performance (t = 3.27, < 0.05). In addition, a significant positive relationship was found between mindfulness and subjective well-being (t = 3.48, < 0.05) and mindfulness and task performance (t = 4.16, < 0.05). Another significant positive relationship existed between subjective well-being and task performance (t = 4.02, < 0.05). This indicates that subjective well-being and mindfulness reinforce employee performance. Also, workplace spirituality and mindfulness enhance both subjective well-being and performance. This finding provides additional evidence and opportunities to address issues related to employee performance. Acknowledgment This study is funded by Prince Sattam Bin Abdulaziz University under a project numbered PSAU/2023/1444.
{"title":"The interconnections of workplace spirituality, mindfulness, subjective well-being, and task performance: A study using structural equation modeling","authors":"Hatim Abdullah Alruwayti, S. M. M.","doi":"10.21511/ppm.21(4).2023.46","DOIUrl":"https://doi.org/10.21511/ppm.21(4).2023.46","url":null,"abstract":"The wellness of employees is one of the most important aspects of a successful business. Therefore, workplace spirituality, mindfulness, and subjective well-being are highly valued by businesses. This study examined the relationship between workplace spirituality, mindfulness, and subjective well-being on task performance. Online responses from 394 Saudi Arabians gainfully employed in different industries were randomly gathered using four standardized questions. The respondents’ gender, age, experience levels, and industries were diverse, which created a wide and diverse sample. The study looked at common method bias using Harman’s single-factor test. With a total variance of 25.86%, the measured value is below the widely recommended 50% limit. This demonstrated that common method bias had no significant effect. Since all the fit indices have robust fit, the proposed model qualifies for conducting structural equation modeling. The results revealed a significant positive relationship, at a 0.01 level, between spirituality and subjective well-being (t = 3.77, < 0.05) and between spirituality and task performance (t = 3.27, < 0.05). In addition, a significant positive relationship was found between mindfulness and subjective well-being (t = 3.48, < 0.05) and mindfulness and task performance (t = 4.16, < 0.05). Another significant positive relationship existed between subjective well-being and task performance (t = 4.02, < 0.05). This indicates that subjective well-being and mindfulness reinforce employee performance. Also, workplace spirituality and mindfulness enhance both subjective well-being and performance. This finding provides additional evidence and opportunities to address issues related to employee performance.\u0000Acknowledgment This study is funded by Prince Sattam Bin Abdulaziz University under a project numbered PSAU/2023/1444.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"262 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139002168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-13DOI: 10.21511/ppm.21(4).2023.45
Indira Shrestha, Rewan Kumar Dahal, B. Ghimire, Bharat Rai
Eliminating gender prejudice in job advancement is crucial to organizational success. The study aims to analyze the impact of invisible barriers (corporate culture and corporate practices) on the promotion of women working in Nepalese commercial banks. Structural equation modeling and path analysis have examined how the glass ceiling factors affect women’s career progression. The study’s targeted population consisted of female middle-level managers. It used convenience sampling to collect information from 288 female middle-level managers. Kaiser-Meyer-Olkin and Bartlett’s tests for sphericity were used to test the study’s external validity. Construct reliability tests and average variance extracted tests were used to evaluate the convergent validity of the latent variables. Heterotrait-monotrait ratio test was used to assess the discriminant validity of the independent components. The result revealed that the corporate culture with seven observable items (β = –0.313; p < 0.05) and corporate practices with nine observable items (β = –0.507; p < 0.05) had a negative and statistically significant impact on women’s career progression in Nepal, accounting for approximately 64.0% of the variation. For organizations to be moral and effective, gender stereotypes regarding promotions must be eliminated. The study’s findings assist policymakers in understanding how the glass ceiling affects women’s promotion in businesses and recognizing discrimination based on gender to make promotional decisions impartial.
{"title":"Invisible barriers: Effects of glass ceiling on women’s career progression in Nepalese commercial banks","authors":"Indira Shrestha, Rewan Kumar Dahal, B. Ghimire, Bharat Rai","doi":"10.21511/ppm.21(4).2023.45","DOIUrl":"https://doi.org/10.21511/ppm.21(4).2023.45","url":null,"abstract":"Eliminating gender prejudice in job advancement is crucial to organizational success. The study aims to analyze the impact of invisible barriers (corporate culture and corporate practices) on the promotion of women working in Nepalese commercial banks. Structural equation modeling and path analysis have examined how the glass ceiling factors affect women’s career progression. The study’s targeted population consisted of female middle-level managers. It used convenience sampling to collect information from 288 female middle-level managers. Kaiser-Meyer-Olkin and Bartlett’s tests for sphericity were used to test the study’s external validity. Construct reliability tests and average variance extracted tests were used to evaluate the convergent validity of the latent variables. Heterotrait-monotrait ratio test was used to assess the discriminant validity of the independent components. The result revealed that the corporate culture with seven observable items (β = –0.313; p < 0.05) and corporate practices with nine observable items (β = –0.507; p < 0.05) had a negative and statistically significant impact on women’s career progression in Nepal, accounting for approximately 64.0% of the variation. For organizations to be moral and effective, gender stereotypes regarding promotions must be eliminated. The study’s findings assist policymakers in understanding how the glass ceiling affects women’s promotion in businesses and recognizing discrimination based on gender to make promotional decisions impartial.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"96 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138976783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.21511/ppm.22(1).2024.02
V. Giedraitytė, Rasa Smaliukienė
Modern bureaucratic competencies, such as creativity, innovative problem-solving, and critical thinking, have become essential in contemporary public management due to complex challenges in a wide range of areas, including the economy, social welfare, and the environment. This has led to a greater focus on developing these competencies, through innovative methods like creative problem-solving (CPS) in the training of public management specialists. The aim of this study is to identify specific competencies among public management professionals that can be cultivated through the CPS approach and to explore the critical conditions for its successful implementation. The analysis was conducted at the Military Academy of Lithuania, where CPS techniques have been consistently integrated into public management-related subjects for several years, forming a stable foundation for the in-depth investigation. First, the study examines Lithuania’s legal framework for public management and public management education to implement CPS. Second, a qualitative data analysis of open-ended feedback (n = 199) highlights practical application. The findings reveal that the Lithuanian legal context underscores the importance of fostering creativity and innovation among public managers. Furthermore, the practical integration of CPS into public management curricula promotes modern bureaucratic qualities such as teamwork, critical thinking, problem-solving, creativity, innovation, and leadership. However, effective CPS implementation requires additional curriculum time, a supportive and creative learning environment, and strong teacher and student commitment. These findings underscore CPS’s potential as a valuable tool for cultivating public management competencies. Acknowledgment The study is financed from the funds of the study-supporting project “Research on the Management of Security and Defense Institutions of Small States” (General Jonas Žemaitis Lithuanian Military Academy, 2020-12-17, No. V-828).
{"title":"An application of creative problem-solving approach in forming public management competencies","authors":"V. Giedraitytė, Rasa Smaliukienė","doi":"10.21511/ppm.22(1).2024.02","DOIUrl":"https://doi.org/10.21511/ppm.22(1).2024.02","url":null,"abstract":"Modern bureaucratic competencies, such as creativity, innovative problem-solving, and critical thinking, have become essential in contemporary public management due to complex challenges in a wide range of areas, including the economy, social welfare, and the environment. This has led to a greater focus on developing these competencies, through innovative methods like creative problem-solving (CPS) in the training of public management specialists. The aim of this study is to identify specific competencies among public management professionals that can be cultivated through the CPS approach and to explore the critical conditions for its successful implementation. The analysis was conducted at the Military Academy of Lithuania, where CPS techniques have been consistently integrated into public management-related subjects for several years, forming a stable foundation for the in-depth investigation. First, the study examines Lithuania’s legal framework for public management and public management education to implement CPS. Second, a qualitative data analysis of open-ended feedback (n = 199) highlights practical application. The findings reveal that the Lithuanian legal context underscores the importance of fostering creativity and innovation among public managers. Furthermore, the practical integration of CPS into public management curricula promotes modern bureaucratic qualities such as teamwork, critical thinking, problem-solving, creativity, innovation, and leadership. However, effective CPS implementation requires additional curriculum time, a supportive and creative learning environment, and strong teacher and student commitment. These findings underscore CPS’s potential as a valuable tool for cultivating public management competencies.\u0000Acknowledgment The study is financed from the funds of the study-supporting project “Research on the Management of Security and Defense Institutions of Small States” (General Jonas Žemaitis Lithuanian Military Academy, 2020-12-17, No. V-828).","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"19 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139007886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.21511/ppm.21(4).2023.44
Marwa Belhaj Soulami, Sofia Loulidi
As a common part-time and full-time position in the Moroccan context, call center operators are directly associated with value creation. They hold great potential and future due to their relevance to the information technology industry, especially in Morocco, as a developing country. Thus, managers unsurprisingly strive to maintain highly motivated and satisfied call center operators. This paper aims to examine the ever-trending link between work motivation and job satisfaction in both possible directions of the cause-effect pattern, each variable being alternately the dependent one at a time. A survey was conducted using a quantitative approach and convenience sampling among 137 Moroccan call center operators from local districts. The research model analysis was based on an exploratory factor analysis and a full structural equation modeling. The empirical findings displayed positive and significant links within the reversed logic of the relationship (M2: satisfaction → motivation) for a good number of sub-hypotheses (R2 = –0.78, R2 = 0.85, R2 = 0.81, R2 = 0.66 for p < 0.05), whereas the model M1 consisting of the traditional path motivation → satisfaction could not be empirically supported (R2 < 0.5, p < 0.05). Work motivation is recognized to have a significant effect on job satisfaction in the human resource literature; however, the outcomes spotted a novel significant impact within the reversed logic of the relationship. Managers should consequently be aware of the evident complementarity between work motivation and job satisfaction since each appears to enhance the other. AcknowledgmentThis paper is partly supported by University Sidi Mohamed Ben Abdellah of FEZ, Morocco (USMBA).
{"title":"Moroccan call centers operators’ work motivation and job satisfaction: An empirical and bidirectional analysis","authors":"Marwa Belhaj Soulami, Sofia Loulidi","doi":"10.21511/ppm.21(4).2023.44","DOIUrl":"https://doi.org/10.21511/ppm.21(4).2023.44","url":null,"abstract":"As a common part-time and full-time position in the Moroccan context, call center operators are directly associated with value creation. They hold great potential and future due to their relevance to the information technology industry, especially in Morocco, as a developing country. Thus, managers unsurprisingly strive to maintain highly motivated and satisfied call center operators. This paper aims to examine the ever-trending link between work motivation and job satisfaction in both possible directions of the cause-effect pattern, each variable being alternately the dependent one at a time. A survey was conducted using a quantitative approach and convenience sampling among 137 Moroccan call center operators from local districts. The research model analysis was based on an exploratory factor analysis and a full structural equation modeling. The empirical findings displayed positive and significant links within the reversed logic of the relationship (M2: satisfaction → motivation) for a good number of sub-hypotheses (R2 = –0.78, R2 = 0.85, R2 = 0.81, R2 = 0.66 for p < 0.05), whereas the model M1 consisting of the traditional path motivation → satisfaction could not be empirically supported (R2 < 0.5, p < 0.05). Work motivation is recognized to have a significant effect on job satisfaction in the human resource literature; however, the outcomes spotted a novel significant impact within the reversed logic of the relationship. Managers should consequently be aware of the evident complementarity between work motivation and job satisfaction since each appears to enhance the other.\u0000AcknowledgmentThis paper is partly supported by University Sidi Mohamed Ben Abdellah of FEZ, Morocco (USMBA).","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"7 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139007087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-11DOI: 10.21511/ppm.21(4).2023.43
Adriana Grenčíková, Jana Španková, Richard Rigó, Monika Gullerová
The aging of the population is the main global demographic trend of the 21st century and one of the main factors in the formation of supply in the labor market. This study focuses on the aging of the population, which, in the context of the labor market, represents a problem for countries to sustain economic growth. The aim is to determine, based on the analysis of available statistical data, the impact of population aging on labor productivity and the labor market in the Slovak Republic. It also seeks to define how to mitigate the effects of population aging on maintaining economic growth and social stability without raising the retirement age. The study analyzed statistical indicators, utilizing OECD population projections and linking them to macroeconomic indicators (GDP, employment). Assuming GDP growth (3%) and labor productivity (2%) per year while maintaining 70% employment in comparison with population growth presented in the OECD forecasts, there will be approximately 367,000 unfilled jobs on the labor market in the Slovak Republic. Proposed solutions include pension reforms, investment in innovation and education for increased productivity, support for families to raise birth rates, simplified employment of workers from third countries, and improved working conditions for women. Addressing women’s working conditions can help compensate for the shortage in the aging workforce when combined with other solutions.
{"title":"Population aging in terms of generational cohorts in the context of labor productivity in the Slovak Republic","authors":"Adriana Grenčíková, Jana Španková, Richard Rigó, Monika Gullerová","doi":"10.21511/ppm.21(4).2023.43","DOIUrl":"https://doi.org/10.21511/ppm.21(4).2023.43","url":null,"abstract":"The aging of the population is the main global demographic trend of the 21st century and one of the main factors in the formation of supply in the labor market. This study focuses on the aging of the population, which, in the context of the labor market, represents a problem for countries to sustain economic growth. The aim is to determine, based on the analysis of available statistical data, the impact of population aging on labor productivity and the labor market in the Slovak Republic. It also seeks to define how to mitigate the effects of population aging on maintaining economic growth and social stability without raising the retirement age. The study analyzed statistical indicators, utilizing OECD population projections and linking them to macroeconomic indicators (GDP, employment). Assuming GDP growth (3%) and labor productivity (2%) per year while maintaining 70% employment in comparison with population growth presented in the OECD forecasts, there will be approximately 367,000 unfilled jobs on the labor market in the Slovak Republic. Proposed solutions include pension reforms, investment in innovation and education for increased productivity, support for families to raise birth rates, simplified employment of workers from third countries, and improved working conditions for women. Addressing women’s working conditions can help compensate for the shortage in the aging workforce when combined with other solutions.","PeriodicalId":20521,"journal":{"name":"Problems and perspectives in management","volume":"13 12-13","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138980268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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