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How does Tactical Marketing Contribute to Creating a Customer's Green Product Experience and Resulted in Favorable Customer Purchases? 战术营销如何有助于创造客户的绿色产品体验并导致有利的客户购买?
Pub Date : 2022-08-01 DOI: 10.13189/ujm.2022.100302
Niken Larasati Putri, Ferdi Antonio
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引用次数: 0
The Influential Factors of Career Orientation of Employees 员工职业倾向的影响因素研究
Pub Date : 2022-03-01 DOI: 10.13189/ujm.2022.100101
K. A. Tladi, A. Molefi
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引用次数: 0
Factors Influencing Job Satisfaction in the Malaysian Vocational College: Herzberg Two Factor Theory Perspective 马来西亚职业学院学生工作满意度的影响因素:Herzberg双因素理论视角
Pub Date : 2022-03-01 DOI: 10.13189/ujm.2022.100102
Mohamad Zaid Bin Mustafa, Noor Azlin Yamin, A. Razzaq, Rosnee Ahad
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引用次数: 1
Challenges and Opportunities in Employing Locals in the Construction Industry: Saudi Arabia Case 建筑业雇用当地人的挑战与机遇:沙特阿拉伯案例
Pub Date : 2021-09-01 DOI: 10.13189/ujm.2021.090501
Mazen A. Al-Sinan, A. Bubshait
The construction industry in Saudi Arabia represented around 5.5% of the gross domestic product (GDP) in 2019 and employed around 26.4% of the total workforce in the Saudi private sector; however, only 12.5% of the construction workers are locals. In 2020, unemployment has reached 15.4% among Saudi nationals. Concurrently, approximately 6.7 million workers in the Saudi private sector are non-locals. This paper investigates the challenges and opportunities of employing locals in the construction industry. A quantitative analysis of the public statistics is conducted to determine the genuine challenges and potential opportunities in replacing non-locals with locals in the construction industry. The analysis reveals that although most of the Saudi construction industry workforce (87.5%) are non-local, the construction industry practically can accommodate around 9.5% of unemployed Saudis annually based on the current distribution of unemployed Saudis and the construction labor market. The analysis, also reveals that most unemployed Saudis are college graduates with majors that do not fit to find, suitable jobs in the construction industry. Among the findings that the Saudi construction industry will continue to need a non-Saudi workforce. Furthermore, though most unemployed Saudis are college graduates, there is a shortage of Saudis with appropriate training and academic majors.
2019年,沙特阿拉伯的建筑业占国内生产总值(GDP)的5.5%左右,雇佣了沙特私营部门总劳动力的26.4%左右;然而,只有12.5%的建筑工人是当地人。2020年,沙特国民的失业率达到15.4%。与此同时,沙特私营部门约有670万工人是非本地人。本文调查了在建筑行业雇用当地人的挑战和机遇。我们会对公开统计数字进行定量分析,以确定在建造业以本地人取代非本地人所面临的真正挑战和潜在机遇。分析显示,尽管大多数沙特建筑业劳动力(87.5%)都是非本地的,但根据目前失业沙特人和建筑劳动力市场的分布,建筑业实际上每年可以容纳大约9.5%的失业沙特人。分析还显示,大多数失业的沙特人都是大学毕业生,他们的专业并不适合在建筑行业找到合适的工作。调查结果显示,沙特建筑业将继续需要非沙特劳动力。此外,尽管大多数失业的沙特人都是大学毕业生,但受过适当培训并主修学术专业的沙特人却很短缺。
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引用次数: 0
Risk Analysis Application in Aviation Sector with Intuitionistic Fuzzy TOPSIS Method 直觉模糊TOPSIS法在航空领域风险分析中的应用
Pub Date : 2021-08-28 DOI: 10.13189/ujm.2021.090502
Ceren Ünlükal, M. Yücel
Failure Mode and Effects Analysis (FMEA) is one of the risk analysis techniques often used in many industries to recognize, assess, and avoid potential failures. FMEA consists of occurrence (O), severity (S) and detectability (D) of failures and by multiplying these components, the risk priority number (RPN) is obtained. The RPN value is an indicator used in prioritizing failures. Although FMEA is an analytical technique with strengths, such as helping to identify and reduce potential risks in processes and products, and being widely used, it has been criticized at some points. The main criticism is that different failures have the similar risk priority values and the same risk factor weight. Using FMEA alone may be insufficient in prioritizing the failures. It is not easy to appoint a mathematical number between 1 and 10 to O, S and D risk factors by the experts and decision makers who make the risk assessment. At this point, the use of linguistic variables offered by the intuitionistic fuzzy logic approach provides convenience to decision makers and increases the accuracy of risk assessments. This study purposes to assess the risks that may arise throughout the production process of a company operating in the aviation industry with FMEA. Considering the possibility that risk factors are ignored and risk priorities cannot be determined correctly, intuitionistic fuzzy logic approach is integrated into the study. For this purpose, risk factors have been weighted by experts. In problem solving, failures have been prioritized by experts with the support of linguistic variables by using the Intuitionistic Fuzzy TOPSIS method.
失效模式和影响分析(FMEA)是一种风险分析技术,在许多行业中经常用于识别、评估和避免潜在的故障。FMEA由故障的发生率(O)、严重性(S)和可检测性(D)组成,通过将这些组成部分相乘,得到风险优先级数(RPN)。RPN值是用于确定故障优先级的指示器。尽管FMEA是一种具有优势的分析技术,例如帮助识别和减少过程和产品中的潜在风险,并且被广泛使用,但它在某些方面受到了批评。主要的批评是不同的故障具有相似的风险优先级值和相同的风险因子权重。仅使用FMEA可能不足以确定故障的优先级。对于进行风险评估的专家和决策者来说,给0、S、D三个风险因素指定一个1到10之间的数学数字是不容易的。在这一点上,使用直觉模糊逻辑方法提供的语言变量为决策者提供了方便,并提高了风险评估的准确性。本研究旨在评估在航空工业中使用FMEA的公司在整个生产过程中可能出现的风险。考虑到风险因素可能被忽略,无法正确确定风险优先级,将直觉模糊逻辑方法纳入研究。为此,专家们对风险因素进行了加权。在问题解决中,专家利用直觉模糊TOPSIS方法在语言变量的支持下对故障进行优先排序。
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引用次数: 0
Exploring Leave Management Practices and Relationship with Performance of Administrative Staff: Evidence from a Tertiary Institution in Ghana 探索休假管理实践及其与行政人员绩效的关系:来自加纳高等教育机构的证据
Pub Date : 2021-05-01 DOI: 10.13189/UJM.2021.090301
Mary Safowah Akom, Charles Obeng-Sarpong, Florence Enyonam Aflakpui, S. A. Sarpong
Effective leave management encompasses integrated processes that involve employees, supervisors and human resource managers. This study explored leave management practices and relationship with the performance of University administrators, using a Technical University as a case study. This became necessary due to the systemic challenges associated with the current leave management practices. The purpose of this research was to solicit the views of staff on the leave management practices and how it affects performance. Using Yamane (1967) sample determination formula, a total of 96 University administrators were conveniently selected from a population of 200 to participate in the study. A self-administered questionnaire was adopted as the primary instrument for data collection. The analysis of the results focused on the cause-effect relationship between leave management and staff performance using regression. The hypothesis that there is no linear relationship between the predictor and dependent variable was rejected. The study, therefore, concludes that there exists a linear relationship between the predictor (Leave system) and the dependent variable (Staff performance). The study further established that the leave application process at the University is more manual than electronic and also bureaucratic. It is also unevenly distributed over the year but rather heavily tilted towards the last two quarters of the year where majority of staff (86%) take their annual leave. It is, therefore, recommended that management institutes measures to enhance the efficiencies in the leave management practices by automating the processes to reduce bureaucracies, errors, and also ensure yearly even distribution of the leave.
有效的休假管理包括包括员工、主管和人力资源经理在内的综合流程。本研究以一所科技大学为个案,探讨休假管理实务及其与大学管理者绩效的关系。这是必要的,因为与当前休假管理实践相关的系统性挑战。这项研究的目的是征求工作人员对休假管理做法及其对工作成绩的影响的意见。使用Yamane(1967)的样本确定公式,从200名人口中方便地选择了96名大学管理人员参与研究。采用自我管理的问卷作为数据收集的主要工具。对结果进行回归分析,探讨休假管理与员工绩效之间的因果关系。预测因子与因变量之间没有线性关系的假设被拒绝。因此,本研究得出预测因子(休假制度)与因变量(员工绩效)之间存在线性关系的结论。这项研究进一步证实,大学的休假申请程序更多是手动的,而不是电子的,而且很官僚。在一年中的分布也不均匀,但在一年中的最后两个季度,大多数员工(86%)休年假的情况相当严重。因此,建议管理机构采取措施,通过自动化流程来提高休假管理实践的效率,以减少官僚主义和错误,并确保每年平均分配休假。
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引用次数: 0
Successful Partnerships in Emerging Markets: The Moderating Role of Operational Performance 新兴市场中成功的伙伴关系:经营绩效的调节作用
Pub Date : 2021-05-01 DOI: 10.13189/UJM.2021.090302
Felix Nana Abaka Sackey, L. Caesar
Purpose – With the reported high failure rate among Small and Medium-sized Enterprises (SMEs) in the professional service sector of emerging markets, coalescing their resources via strategic partnerships to effectively compete in the market place is seen as crucial to their growth and survival. This paper investigates the impact of attributes of partnership, communication behaviour and collaborative conflict resolution on partnership success among Professional Service Firms (PSFs) in emerging markets. It further contributes to the body of knowledge by exploring the moderating role of operational performance in the hypothesised relationships. Design/methodology/approach – Relying on a positivistic paradigm, 300 small and medium-sized PSFs were surveyed, yielding a 79% response rate. Descriptive statistics, hierarchical regression and exploratory factor analysis were used to analyse the collected data. Findings – A positive significant relationship was found between two of the three dimensions of attributes of partnership (commitment and coordination) and the success of partnerships. Despite their importance for partnerships, trust and information sharing negatively impacted partnership success in this study. A positive significant impact was however realised for trust and information sharing when operational performance moderated the relationship. Practical implications – PSFs must develop innovative and workable tools to effectively monitor their operational performance given its significant influence on the relationship between attributes of partnership, communication behaviour and partnership success. Social and cultural competence training is needed for staff to improve the relationship bond, trust and collective goals of partnerships. Originality/value – This paper introduces operational performance as a moderating variable to investigate the hypothesised relationships. It offers insights into how PSFs can manage the pertinent issues critical to the effective management of partnerships in emerging markets.
目的-据报道,新兴市场专业服务领域的中小企业(SMEs)失败率很高,因此通过战略合作伙伴关系整合资源以有效地在市场上竞争对其成长和生存至关重要。本文研究了新兴市场专业服务公司(psf)的合作属性、沟通行为和协作冲突解决对合作成功的影响。它通过探索运营绩效在假设关系中的调节作用,进一步为知识体系做出贡献。设计/方法/方法-基于实证范式,对300个中小型psf进行了调查,获得了79%的回复率。采用描述性统计、层次回归和探索性因子分析对收集到的数据进行分析。研究结果-在伙伴关系属性的三个维度中的两个维度(承诺和协调)与伙伴关系的成功之间发现了显著的正相关关系。尽管信任和信息分享对伙伴关系很重要,但在本研究中却对伙伴关系的成功产生了负面影响。然而,当运营绩效调节了信任和信息共享的关系时,实现了积极的显著影响。实际影响——公共服务平台必须开发创新和可行的工具,以有效监测其业务绩效,因为它对伙伴关系属性、沟通行为和伙伴关系成功之间的关系具有重大影响。需要对工作人员进行社会和文化能力培训,以改善关系纽带、信任和伙伴关系的集体目标。原创性/价值-本文引入运营绩效作为调节变量来研究假设的关系。它为psf如何管理对有效管理新兴市场伙伴关系至关重要的相关问题提供了见解。
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引用次数: 0
The Impact of External Environment on Competitive Advantage through SME Differentiation Strategy in Central Java 从中小企业差异化战略看外部环境对竞争优势的影响
Pub Date : 2021-03-01 DOI: 10.13189/UJM.2021.090202
Yadi Fakhruzein Terang Jaya, M. Nasir, Pramesti Dewi
The competitiveness of Small and Medium Enterprises (SMEs) in Indonesia is still very low and vulnerable compared to increasingly uncertain business environment dynamics. Changing conditions require SMEs carry out continuous and systematic analysis of the external environment, so that owners who carry out strategic planning get information through various sources in the external environment. This is done to maintain a competitive advantage and as an effort to realize unexpected opportunities and progress. This study aims to: (1) measure the impact of external environment on differentiation strategy in SMEs in Central Java; (2) measure the impact of external environment on competitive advantage in SMEs in Central Java; (3) measure the impact of differentiation strategy on competitive advantage in SMEs in Central Java. The type of research used in this study is causal research. The method used in this research is quantitative. The population that will be used and examined in this study is all SMEs in Central Java, while the samples in this study were 180 SMEs in Central Java with a multivariate type sample size. Data collection technique was conducted using a questionnaire. This study uses Partial Least Square (PLS) for its analysis technique. The results in this study indicate that: (1) External Environmental has a significant effect on Differentiation Strategy; (2) External Environmental has a significant impact on Competitive Advantage. And (3) Differentiation Strategy has a significant effect on Competitive Advantage.
与日益不确定的商业环境动态相比,印尼中小企业的竞争力仍然很低,而且很脆弱。不断变化的条件要求中小企业对外部环境进行持续的、系统的分析,使进行战略规划的所有者能够通过外部环境中的各种来源获得信息。这样做是为了保持竞争优势,并努力实现意想不到的机会和进步。本研究旨在:(1)测量外部环境对中爪哇中小企业差异化战略的影响;(2)衡量外部环境对中爪哇中小企业竞争优势的影响;(3)衡量差异化战略对中爪哇中小企业竞争优势的影响。本研究中使用的研究类型是因果研究。本研究采用的方法是定量的。本研究将使用和检验的人口是中爪哇的所有中小企业,而本研究的样本是中爪哇的180家中小企业,具有多元类型的样本量。采用问卷调查的方式进行数据收集。本研究使用偏最小二乘法(PLS)作为分析方法。研究结果表明:(1)外部环境对企业差异化战略有显著影响;(2)外部环境对竞争优势有显著影响。(3)差异化战略对竞争优势有显著影响。
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引用次数: 5
Effect of Job Involvement on Employee Performance through Work Engagement at Bank Jatim Jatim银行工作投入对员工绩效的影响
Pub Date : 2021-03-01 DOI: 10.13189/UJM.2021.090201
Prasetyo, Amiastuti Kusmaningtyas, Riyadi Nugroho
For companies or organizations to come forward, it is required to have qualified employees. Qualified employees are employees whose performance can meet targets or targets set by the company. High employee performance demands are already part of every company because a successful company cannot be separated from employees who work at the company. In some conditions, employees' performance in a company is inseparable from several factors that can affect it. The purpose of this research is to analyze the influence of job involvement on work engagement; the influence of job involvement on employee performance, and the influence of work engagement on employee performance. This type of research is a descriptive study using a quantitative approach. The population in this study was the Branch Heads and Sub-Branch Managers of Bank Jatim. As many as 191 were taken using saturated sampling techniques The number of samples was used as many as 191 Branch Heads and Sub-Branch Managers of Bank Jatim. The types of data used are quantitative data, and the data source used is the primary data. Collecting data is by distributing questionnaires. Data analysis techniques in this study used partial least square (PLS) analysis. This study proves that Job Involvement has a significant influence on Work Engagement, but Job Involvement has no significant influence on Employee Performance, while Work Engagement has a significant influence on Employee Performance.
对于公司或组织来说,需要有合格的员工。合格的员工是指绩效能够达到公司设定的指标或指标的员工。对员工的高绩效要求已经成为每个公司的一部分,因为一个成功的公司离不开在公司工作的员工。在某些情况下,员工在公司的表现离不开几个影响它的因素。本研究的目的是分析工作投入对工作投入的影响;工作投入对员工绩效的影响,以及工作投入对员工绩效的影响。这种类型的研究是使用定量方法的描述性研究。本研究的对象是Jatim银行的支行行长和支行经理。采用饱和抽样技术采集的样本多达191个。Jatim银行分行行长和支行经理的样本数量多达191个。使用的数据类型为定量数据,使用的数据源为原始数据。收集数据是通过分发问卷。本研究的数据分析技术采用偏最小二乘(PLS)分析。本研究证明,工作投入对工作投入有显著影响,但工作投入对员工绩效没有显著影响,而工作投入对员工绩效有显著影响。
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引用次数: 2
Knowledge Management Enablers and Its Impact on the Performance Outcomes of State Universities in the Philippines 知识管理的推动者及其对菲律宾州立大学绩效结果的影响
Pub Date : 2021-03-01 DOI: 10.13189/UJM.2021.090203
R. Fiscal
The main objective of this study is to investigate the relationship between knowledge management enablers and performance outcomes in higher education institutions in the Philippines particularly state universities. The population of the study was the faculty members of three selected state universities. Simple random sampling was utilized to select the samples. The sample size of the study was 150 and all the 150 questionnaires were useful for the aim of this study and making the response rate of 100%. The reliability of data was tested by Cronbach’s alpha and regression analysis was used to test the hypotheses. Results revealed that employee management has positive and significant impacts on teaching, research, citation, international outlook, and industry income. The same results are determined with organizational culture except for industry income. Information technology has positive and significant impacts on international outlook and industry income while leadership has negative and significant impacts on international outlook. This study concludes that employee motivation was a predictor of performance in teaching, research, citation, international outlook, and industry income. Organizational culture was a predictor of teaching, research, citation, and international outlook. Information technology was a predictor of international outlook and industry income and leadership was only a predictor of international outlook but negatively. The findings of this study may be utilized by higher education institutions in decision making to develop policies in achieving better performance outcomes.
本研究的主要目的是调查菲律宾高等教育机构,特别是州立大学的知识管理推动者与绩效结果之间的关系。研究对象是选定的三所州立大学的教员。采用简单随机抽样的方法选择样本。本研究的样本量为150份,所有150份问卷对本研究的目的都是有用的,回复率为100%。采用Cronbach’s alpha检验数据的信度,采用回归分析对假设进行检验。结果表明,员工管理对教学、科研、引文、国际视野和行业收益均有显著的正向影响。除行业收益外,组织文化对企业收益的影响与组织文化对企业收益的影响相同。信息技术对国际视野和行业收入有正向显著影响,而领导力对国际视野有负向显著影响。本研究的结论是,员工动机是教学绩效、科研绩效、引文绩效、国际视野绩效和行业收入绩效的预测因子。组织文化是教学、研究、引用和国际视野的预测因子。信息技术是国际前景的预测因子,行业收入和领导地位仅是国际前景的预测因子,但呈负向。本研究结果可为高等教育机构在决策制定政策时提供参考,以达到更好的绩效结果。
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引用次数: 0
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Universal journal of management
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