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FAKTOR RESIKO YANG MEMPENGARUHI ONLINE PURCHASE INTENTION YANG DIMEDIASI OLEH TRUST PADA MASYARAKAT KOTA BATAM 以对巴淡市人民的信任为中介影响网购意向的风险因素
Pub Date : 2024-05-15 DOI: 10.34127/jrlab.v13i2.1056
Raymond Raymond, Renza Fahlevi, Fitriana Aidnilla Sinambela
The purpose of this study is to analyze and show the influence of risk factors on the trust of the Batam city community which affects online shopping intentions. This research is quantitative in nature. The population of this research is consumers buying goods through online stores. The sample size of this study was 209 respondents. This research data processing uses the SmartPLS application. The data for this study were obtained from primary and secondary sources, primary data were obtained through questionnaires while secondary data were obtained from sources already available from journals, bulletins, and data from the internet. In analyzing the data, researchers used descriptive analysis methods to analyze respondent demographics and quantitative analysis to test variables and relationships between variables using SPSS. The result of this study is that there is a significant positive influence between financial risk, product risk, social risk, security risk and time risk with trust on Online Purchase Intention in Batam. Trust affects online purchase Intention, when trust can be an intermediary that causes consumers' desire to shop in e-commerce, when the higher the level of store trust can affect consumer confidence as well as the resulting online purchase intention. Keywords: Risk, Online Purchase Intentions, Trust, Batam, e-commerce
本研究的目的是分析和显示风险因素对巴淡岛城市社区信任度的影响,这种信任度会影响网上购物的意愿。本研究为定量研究。研究对象是通过网上商店购买商品的消费者。本研究的样本量为 209 名受访者。本研究的数据处理使用了 SmartPLS 应用程序。本研究的数据来自第一手数据和第二手数据,第一手数据通过问卷调查获得,第二手数据则来自期刊、公告和互联网数据。在分析数据时,研究人员使用了描述性分析方法来分析受访者的人口统计数据,并使用 SPSS 进行定量分析,以检验变量和变量之间的关系。研究结果表明,在巴淡岛,财务风险、产品风险、社会风险、安全风险和时间风险与信任对网购意向有显著的正向影响。信任会影响网购意向,当信任成为导致消费者在电子商务中购物欲望的中介时,当商店信任度越高时,就会影响消费者的信心以及由此产生的网购意向。 关键词风险、网购意向、信任、巴淡岛、电子商务
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引用次数: 0
PENERAPAN PRICING STRATEGY DALAM MANAJEMEN BISNIS PADA UMKM (STUDI KASUS KOPI JANJI JIWA) 定价策略在乌姆克姆商业管理中的应用(咖啡承诺灵魂案例研究)
Pub Date : 2024-05-15 DOI: 10.34127/jrlab.v13i2.1065
Irma Shantilawati, Annisa Anindya, Ibnu Suryadi
In the current era of digitalization, customers have a lot of literacy in knowing, accessing and easily comparing information about products and prices from various competitors so that customers can search for and decide which products to buy according to their wishes at the lowest price. In accordance with its mission, Kopi Janji Jiwa aims to introduce the quality taste of local Indonesian coffee to the public. One of the characteristics of Kopi Janji Jiwa is its relatively pocket-friendly prices. This is because Kopi Janji Jiwa itself targets the middle class as its main target. Apart from that, Kopi Janji Jiwa also implements production for the mass market so that product prices are adjusted to standards that apply to the wider community, not to certain groups. The problem that often occurs in every UMKM in Indonesia is that many UMKM do not calculate production costs and are inaccurate in determining selling prices. As a result, it causes losses and has to sell products at a loss. Therefore, UMKM must pay attention to choosing the type of pricing strategy that will be implemented. This research is intended to determine the extent of the influence of implementing pricing strategies in business management in UMKM (Case Study of Kopi Janji Jiwa). Key words: Pricing Strategy, Management of Business and UMKM
在当前的数字化时代,客户在了解、获取和轻松比较不同竞争者的产品和价格信息方面有了很大的素养,这样客户就可以根据自己的意愿搜索和决定购买哪种价格最低的产品。根据其使命,Kopi Janji Jiwa 的目标是向公众介绍印尼本地咖啡的优质口味。Kopi Janji Jiwa 的特点之一是价格相对亲民。这是因为 Kopi Janji Jiwa 本身的主要目标群体是中产阶级。除此之外,Kopi Janji Jiwa 还面向大众市场进行生产,使产品价格与适用于更广泛社会而非特定群体的标准相一致。印尼每家 UMKM 经常出现的问题是,许多 UMKM 没有计算生产成本,在确定销售价格时不准确。结果造成亏损,不得不亏本销售产品。因此,UMKM 必须注意选择将要实施的定价策略类型。本研究旨在确定在 UMKM 的业务管理中实施定价策略的影响程度(Kopi Janji Jiwa 案例研究)。 关键词定价策略、企业管理和乌姆蒂蒂大学
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引用次数: 0
PENGARUH HARGA DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN PRODUK BITTERSWEET BY NAJLA DENGAN KEPUASAN KOSUMEN SEBAGAI VARIABEL MEDIASI 以消费者满意度为中介变量,价格和产品质量对购买纳吉拉苦参产品决策的影响
Pub Date : 2024-05-15 DOI: 10.34127/jrlab.v13i2.1097
Arya Yudha Pratama, W. Wiyadi
The research was conducted by measuring the influence that product price and quality have on purchasing decisions by paying attention to consumer satisfaction as a mediating variable. Furthermore, bittersweet by Najla was chosen as the research object because of its popularity. Through the purposive sampling method, measurements using quantitative methods were obtained by distributing questionnaires to consumers of Bittersweet Najla who are 15 years old, as well as people who like sweet foods, so a total of 175 respondents were obtained. The findings show that customer satisfaction and price and product quality influence purchasing decisions, not only a direct influence but also a mediating influence on consumer satisfaction which also has a significant impact on the relationship between price and product quality on purchasing decisions. Key words: Price, Product Quality, Purchasing Decisions, Consumer Satisfaction
本研究以消费者满意度为中介变量,通过测量产品价格和质量对购买决策的影响来进行。此外,由于 Najla 的苦丁茶很受欢迎,因此选择它作为研究对象。通过有目的的抽样方法,向 15 岁以下的纳吉拉苦丁茶消费者以及喜欢甜食的人发放问卷,采用定量方法进行测量,共获得 175 份调查问卷。研究结果表明,顾客满意度与价格和产品质量对购买决策的影响不仅是直接影响,而且对消费者满意度也有中介影响,而消费者满意度对价格和产品质量对购买决策的关系也有显著影响。 关键字价格、产品质量、购买决策、消费者满意度
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引用次数: 0
PENGARUH CUSTOMER PERCEIVED VALUE TERHADAP REPURCHASE INTENTION DALAM GAME GENSHIN IMPACT 顾客感知价值对再购买意向的影响(Pengaruh customer perceived value terhadap repurchase intention dalam game genshin impact
Pub Date : 2024-05-15 DOI: 10.34127/jrlab.v13i2.1091
Egar Surya, Anang Muftiadi, Arianis Chan
The present study seeks to examine the extent to which customer perceived value influences repurchase intention among consumers of in-game purchase products in the Genshin Impact game, with a case study conducted on members of the Genshin Impact Official Indonesia group. The research approach employed is quantitative, utilizing a descriptive verification method. The sampling technique involves non-probability sampling, specifically purposive sampling. Data were collected through questionnaires, observations, interviews, and literature studies. The data analysis was performed using simple linear regression, a significance test (T-test), and the coefficient of determination (r2). The study population consists of consumers of in-game purchase products in the Genshin Impact game, with a sample size of 120 respondents. The results indicate a significant influence of customer perceived value on repurchase intention among consumers of in-game purchase products in the Genshin Impact game. This implies that the higher the perceived customer perceived value, the greater the repurchase intention exhibited by consumers of in-game purchase products in the Genshin Impact game. Keywords: Customer Perceived Value, Repurchase Intention, Online Games
本研究试图通过对印度尼西亚《源氏物语》官方小组成员进行案例研究,探讨顾客感知价值在多大程度上影响了《源氏物语》游戏内购买产品的消费者的再购买意愿。采用的研究方法是定量研究,使用描述性验证方法。抽样技术包括非概率抽样,特别是目的性抽样。通过问卷、观察、访谈和文献研究收集数据。数据分析采用简单线性回归、显著性检验(T 检验)和判定系数(r2)。研究对象包括《源氏冲击》游戏内购买产品的消费者,样本量为 120 人。结果表明,顾客感知价值对 "元心冲击 "游戏内购买产品的消费者的回购意向有显著影响。这意味着顾客感知价值越高,元心冲击游戏内购买产品的消费者表现出的再购买意愿就越高。 关键词顾客感知价值 回购意向 网络游戏
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引用次数: 0
ANALISIS STRATEGI APARATUR DINAS LINGKUNGAN HIDUP DAN PERTANAHAN DALAM PENGELOLAAN SAMPAH DI KABUPATEN TAKALAR 塔卡拉尔区环境和土地服务机构废物管理战略分析
Pub Date : 2024-05-15 DOI: 10.34127/jrlab.v13i2.1088
Hendrawati Hamid
This research aims to find out and analyze the strategies implemented by the Environment and Land Service apparatus in managing waste in Takalar Regency. The waste problem in various regions in Indonesia is a very urgent matter that needs attention from officials in each regional government because it is closely related to public health and healthy environmental conditions. This research uses a qualitative descriptive approach method, and the data is analyzed using the SWOT technique. Data collection was carried out by combining observation techniques, in-depth interviews with informants (Heads of Departments, Heads of Divisions, implementing officers in the field, and the general public), as well as documentation data. The findings obtained in this research are that the strategies implemented by the Environment and Land Service apparatus have been working well, although they still require various improvements and attention from the relevant apparatus. This strategy, which has not yet been effective, should receive more serious attention in the waste management process because it has the potential to create new jobs, as well as contribute more to increasing the Gross Regional Domestic Product (GRDP) of Takalar Regency. To improve waste management in Takalar Regency, increase the number of PDUs, TPS3R, and community-based waste banks as well as carry out outreach and create the "SALINTAK" application. Keywords: Strategy Management, Waste Management, SWOT Analysis
本研究旨在了解和分析环境与土地服务机构在管理塔卡拉尔地区废物方面实施的策略。印尼各地区的垃圾问题是一个非常紧迫的问题,需要各地区政府官员予以关注,因为它与公众健康和健康的环境条件密切相关。本研究采用定性描述法,并使用 SWOT 技术对数据进行分析。数据收集结合了观察技术、对信息提供者(部门负责人、处室负责人、实地执行官员和公众)的深入访谈以及文献数据。研究结果表明,环境和土地服务机构实施的战略效果良好,但仍需要相关机构进行各种改进和关注。这项尚未见成效的战略应该在废物管理过程中得到更多关注,因为它有可能创造新的就业机会,并为提高塔卡拉尔地区的国内生产总值(GRDP)做出更大贡献。为改善塔卡拉尔地区的废物管理,应增加 PDU、TPS3R 和社区废物库的数量,并开展外联活动和创建 "SALINTAK "应用程序。 关键词战略管理、废物管理、SWOT 分析
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引用次数: 0
PENGARUH CARBON EMISSION DISCLOSURE (CED), CORPORATE SOCIAL RESPONSIBILITY (CSR), DAN GREEN ACCOUNTING TERHADAP NILAI PERUSAHAAN DENGAN PROFITABILITAS SEBAGAI VARIABEL INTERVENING 碳排放披露(CED)、企业社会责任(CSR)和绿色会计在企业利润中的作用(作为干预变量
Pub Date : 2024-05-15 DOI: 10.34127/jrlab.v13i2.1053
Sugeng Hariadi, Rifa Mufticha Nurwanda
This study aims to determine the effect of Carbon Emission Disclosure (CED), Corporate Social Responsibility (CSR) and Green Accounting on Firm Value with Profitability as an intervening variable. This research is a type of causality research with a quantitative approach. This study uses data on annual reports, sustainability, and energy sector finances on the ASEAN Stock Exchange website with a total of 22 companies. The sampling technique used purposive sampling and obtained 66 energy company data. The analysis method uses SEMPLS with SmartPLS 3.0 software. The results of this study indicate that 1) Carbon Emission Disclosure has no significant effect on firm value, 2) Corporate Social Responsibility has a significant effect on firm value, 3) Green Accounting has no effect on firm value, 4) Carbon Emission Disclosure has no significant effect on profitability, 5) Corporate Social Responsibility has a significant effect on profitability 6) Green Accounting has no effect on profitability, 7) Profitability has a significant effect on firm value, 8) Carbon Emission Disclosure through profitability has no significant effect on firm value. 9) Corporate Social Responsibility through profitability has no significant effect on firm value, 10) Green Accounting through profitability has no significant effect on firm value. Keywords: Carbon Emission Disclosure, Corporate Social Responsibility, Green Accounting, Profitability, Firm Value
本研究旨在确定碳排放披露(CED)、企业社会责任(CSR)和绿色会计对公司价值的影响,并将盈利能力作为干预变量。本研究是一种采用定量方法的因果关系研究。本研究使用了东盟证券交易所网站上有关年度报告、可持续发展和能源行业财务的数据,共涉及 22 家公司。抽样技术采用目的性抽样,获得了 66 家能源公司的数据。分析方法使用 SmartPLS 3.0 软件 SEMPLS。研究结果表明:1)碳排放披露对公司价值无显著影响;2)企业社会责任对公司价值有显著影响;3)绿色会计对公司价值无影响;4)碳排放披露对盈利能力无显著影响;5)企业社会责任对盈利能力有显著影响;6)绿色会计对盈利能力无影响;7)碳排放披露对盈利能力有显著影响。盈利能力对公司价值有重大影响,8)通过盈利能力披露碳排放对公司价值没有重大影响。9) 通过盈利能力履行企业社会责任对公司价值无显著影响;10) 通过盈利能力履行绿色会计对公司价值无显著影响。 关键词碳排放披露 企业社会责任 绿色会计 盈利能力 企业价值
{"title":"PENGARUH CARBON EMISSION DISCLOSURE (CED), CORPORATE SOCIAL RESPONSIBILITY (CSR), DAN GREEN ACCOUNTING TERHADAP NILAI PERUSAHAAN DENGAN PROFITABILITAS SEBAGAI VARIABEL INTERVENING","authors":"Sugeng Hariadi, Rifa Mufticha Nurwanda","doi":"10.34127/jrlab.v13i2.1053","DOIUrl":"https://doi.org/10.34127/jrlab.v13i2.1053","url":null,"abstract":"This study aims to determine the effect of Carbon Emission Disclosure (CED), Corporate Social Responsibility (CSR) and Green Accounting on Firm Value with Profitability as an intervening variable. This research is a type of causality research with a quantitative approach. This study uses data on annual reports, sustainability, and energy sector finances on the ASEAN Stock Exchange website with a total of 22 companies. The sampling technique used purposive sampling and obtained 66 energy company data. The analysis method uses SEMPLS with SmartPLS 3.0 software. The results of this study indicate that 1) Carbon Emission Disclosure has no significant effect on firm value, 2) Corporate Social Responsibility has a significant effect on firm value, 3) Green Accounting has no effect on firm value, 4) Carbon Emission Disclosure has no significant effect on profitability, 5) Corporate Social Responsibility has a significant effect on profitability 6) Green Accounting has no effect on profitability, 7) Profitability has a significant effect on firm value, 8) Carbon Emission Disclosure through profitability has no significant effect on firm value. 9) Corporate Social Responsibility through profitability has no significant effect on firm value, 10) Green Accounting through profitability has no significant effect on firm value. \u0000 \u0000Keywords: Carbon Emission Disclosure, Corporate Social Responsibility, Green Accounting, Profitability, Firm Value","PeriodicalId":230773,"journal":{"name":"JURNAL LENTERA BISNIS","volume":"64 48","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140972219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH BRAND IMAGE DAN HARGA TERHADAP KEPUTUSAN PEMBELIAN LEMARI ES DI PERUMAHAN MUSTIKA PRAKARSA KARAWANG 品牌形象和价格对卡拉旺Mustika Prakarsa住宅区冰箱购买决策的影响
Pub Date : 2024-05-15 DOI: 10.34127/jrlab.v13i2.1094
R. Wulandari, Netti Nurlenawati
The goal of this study is to determine how price and brand perception affect consumers' decisions to buy products. Businesses in the electronics industry have the chance to satisfy consumer preferences because of the increased demand and necessity for refrigerator electronics. In an effort to grab consumers' interest and attention, they work to enhance their brand image. The sample strategy was purposeful sampling, which is a nonprobability sampling method. A sample of ninety-six respondents who resided in the Mustika Prakarsa Housing area and had two-door refrigerators was taken. Google forms are utilized to support techniques for gathering data. The techniques used to handle and evaluate data include tests of validity, partial t, simultaneous F, multicollinearity, heteroscedasticity, regression equation coefficient, and coefficient of determination. Version 29.0 of IBM SPSS was used to gather the data for the following data processing step. The results of the test indicate that price and brand perception both considerably and favorably affect consumers' decisions to buy, sometimes at the same time. Price and brand perception work together to influence decisions to buy by 30.7%. Keywords: Purchase Decision, Price, Brand Image.
本研究的目标是确定价格和品牌认知如何影响消费者购买产品的决定。由于冰箱电子产品的需求和必要性不断增加,电子行业的企业有机会满足消费者的偏好。为了抓住消费者的兴趣和注意力,他们努力提升自己的品牌形象。抽样策略是有目的抽样,这是一种非概率抽样方法。抽样对象为居住在 Mustika Prakarsa 住宅区并拥有双门冰箱的 96 名受访者。利用谷歌表格支持数据收集技术。用于处理和评估数据的技术包括有效性检验、部分 t 检验、同时 F 检验、多重共线性检验、异方差检验、回归方程系数检验和判定系数检验。IBM SPSS 29.0 版用于收集数据,以便进行以下数据处理步骤。检验结果表明,价格和品牌认知都会对消费者的购买决策产生相当大的有利影响,有时还会同时产生影响。价格和品牌认知共同影响了 30.7% 的购买决策。 关键词购买决策、价格、品牌形象。
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引用次数: 0
PENGARUH FINANCIAL PERFORMING TERHADAP NILAI PERUSAHAAN YANG DIMODERASI OLEH GREEN SUPPLY CHAIN MANAGEMENT (Studi Kasus Pada Perusahaan Manufaktur Sub Sektor Makanan dan Minuman yang Terdaftar di BEI Periode 2018-2022) 绿色供应链管理对公司价值的财务绩效影响(2018-2022年期间IDX上市的食品饮料子行业制造公司案例研究)
Pub Date : 2024-05-15 DOI: 10.34127/jrlab.v13i2.1085
Jauhari Ibnu Hamdani, Dwi Nita Aryani
Investors will consider financial performance when choosing an investment. Financial performance can continue to improve with the implementation of the right business strategy, thereby increasing company value. the purpose of this study was to test and analyze the effect of current ratio, return on investment, and green supply chain management on firm value, as well as to test and analyze whether green supply chain management can moderate the effect of current ratio and return on investment on firm value. This research uses quantitative research. The data source in this study was taken from secondary data, namely annual reports obtained from the Indonesia Stock Exchange (IDX). The description of the population in this study is a manufacturing company in the food and beverages sub-sector listed on the Indonesia Stock Exchange (IDX) in 2018-2022. Based on the research results, it is known that CR has a positive and significant effect on firm value, ROI has a positive and significant effect on firm value, GSCM has a positive and significant effect on firm value. Then GSCM is not able to moderate the effect of CR and ROI on firm value. Key words: Current ratio, Return On Investment,Green Supply Management
投资者在选择投资时会考虑财务业绩。本研究旨在检验和分析流动比率、投资回报率和绿色供应链管理对企业价值的影响,以及检验和分析绿色供应链管理是否能缓和流动比率和投资回报率对企业价值的影响。本研究采用定量研究方法。本研究的数据来源于二手数据,即从印度尼西亚证券交易所(IDX)获得的年度报告。本研究的研究对象描述为2018-2022年在印尼证券交易所(IDX)上市的食品和饮料子行业的制造企业。根据研究结果可知,CR对企业价值有正向显著影响,ROI对企业价值有正向显著影响,GSCM对企业价值有正向显著影响。那么,GSCM 无法调节 CR 和 ROI 对企业价值的影响。 关键字流动比率 投资回报率 绿色供应管理
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引用次数: 0
PENGARUH PRODUCT DIVERSITY TERHADAP LOYALITAS KONSUMEN SKINCARE ONLINE 在忠实的在线护肤品牌中实现产品多样性
Pub Date : 2024-05-15 DOI: 10.34127/jrlab.v13i2.1106
Dela Afiyana, A. N. Praswati
The beauty community in Indonesia is trendy, they will share information or tips and tricks about beauty and self-care through social media. This research aims to measure the influence of perceived security, customer experience, and product diversity on consumer satisfaction and loyalty. The study was carried out by distributing questionnaires to the people of Surakarta City and Sociolla customers and obtained as many as 100 respondents, and then processed using partial least squares (PLS) testing so that the results found that there were significant changes in direct influence through perceived security, customer experience and product diversity on consumer satisfaction. The findings also reveal that customer experience and consumer satisfaction can have a direct influence on consumer loyalty. However, differences such as perceived security, customer experience, and product diversity do not influence consumer loyalty. Key words: Perceived Security, Customer Experience, Product Diversity, Customer Loyalty, Customer Satisfaction
印尼的美容社区很时尚,她们会通过社交媒体分享有关美容和自我保健的信息或技巧。本研究旨在衡量安全感、客户体验和产品多样性对消费者满意度和忠诚度的影响。研究通过向苏腊卡尔塔市的居民和 Sociolla 的顾客发放问卷的方式进行,获得了多达 100 名受访者,然后使用偏最小二乘法(PLS)进行检验,结果发现通过感知安全、客户体验和产品多样性对消费者满意度的直接影响有显著变化。研究结果还显示,客户体验和消费者满意度会对消费者忠诚度产生直接影响。然而,安全感、顾客体验和产品多样性等差异并不影响消费者忠诚度。 关键字安全感、顾客体验、产品多样性、顾客忠诚度、顾客满意度
{"title":"PENGARUH PRODUCT DIVERSITY TERHADAP LOYALITAS KONSUMEN SKINCARE ONLINE","authors":"Dela Afiyana, A. N. Praswati","doi":"10.34127/jrlab.v13i2.1106","DOIUrl":"https://doi.org/10.34127/jrlab.v13i2.1106","url":null,"abstract":"The beauty community in Indonesia is trendy, they will share information or tips and tricks about beauty and self-care through social media. This research aims to measure the influence of perceived security, customer experience, and product diversity on consumer satisfaction and loyalty. The study was carried out by distributing questionnaires to the people of Surakarta City and Sociolla customers and obtained as many as 100 respondents, and then processed using partial least squares (PLS) testing so that the results found that there were significant changes in direct influence through perceived security, customer experience and product diversity on consumer satisfaction. The findings also reveal that customer experience and consumer satisfaction can have a direct influence on consumer loyalty. However, differences such as perceived security, customer experience, and product diversity do not influence consumer loyalty. \u0000 \u0000Key words: Perceived Security, Customer Experience, Product Diversity, Customer Loyalty, Customer Satisfaction","PeriodicalId":230773,"journal":{"name":"JURNAL LENTERA BISNIS","volume":" 8","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141128051","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
PENGARUH INOVASI PRULINK NEXTGEN TERHADAP ATTITUDE (STUDI PADA KONSUMEN PT PRUDENTIAL LIFE ASSURANCE CABANG XYZ) 普联下一代创新对态度的影响(对pt审慎人寿保险 xyz 分公司消费者的研究)
Pub Date : 2024-05-15 DOI: 10.34127/jrlab.v13i2.1078
Annette Zaneta Zaluchu, Arianis Chan, Pratami Wulan Tresna
Innovation in the insurance industry fundamentally aims to meet consumer needs and expectations while adhering to existing regulations. This research aims to investigate the influence of PRULink NextGen innovation on consumer attitudes at PT Prudential Life Assurance Branch XYZ. This type of research is quantitative research with a simple linear regression analysis method. The data used are sourced from questionnaires as primary data, and interviews as well as literature studies as secondary data sources. The population of this research is customers or potential customers who have been prospected about PRULink NextGen by marketing staff of PT Prudential Life Assurance Branch XYZ. This research uses purposive sampling technique as a non-probability sampling technique with a sample size of 100 people. Testing and data analysis are conducted using SPSS 25.0. The results of this research indicate a significant influence of PRULink NextGen innovation on consumer attitudes at PT Prudential Life Assurance. Key words: innovation, attitude, PRULink NextGen
保险业创新的根本目的是在遵守现有法规的同时满足消费者的需求和期望。本研究旨在调查 PRULink NextGen 创新对 PT Prudential Life Assurance Branch XYZ 消费者态度的影响。本研究属于定量研究,采用简单的线性回归分析方法。所使用的数据来自作为主要数据来源的调查问卷,以及作为次要数据来源的访谈和文献研究。本研究的研究对象是由 PT Prudential Life Assurance Branch XYZ 营销人员向其推荐 PRULink NextGen 的客户或潜在客户。本研究使用目的性抽样技术作为非概率抽样技术,样本量为 100 人。使用 SPSS 25.0 进行测试和数据分析。研究结果表明,PRULink NextGen 创新对 PT 保诚人寿保险公司的消费者态度有重大影响。 关键词:创新、态度、PRULink NextGen
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引用次数: 0
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