Livestreaming commerce is an important emerging technology that has not been systematically investigated in service marketing research. This study aims to develop livestreaming commerce service qua...
{"title":"Livestreaming commerce service quality measurement and its effect on swift guanxi, trust, and repurchase intention","authors":"Fang Qin, Xinyang Zhang, Xiaoxi Yang, Xiaochai Guo","doi":"10.1080/14783363.2024.2331776","DOIUrl":"https://doi.org/10.1080/14783363.2024.2331776","url":null,"abstract":"Livestreaming commerce is an important emerging technology that has not been systematically investigated in service marketing research. This study aims to develop livestreaming commerce service qua...","PeriodicalId":23149,"journal":{"name":"Total Quality Management & Business Excellence","volume":"45 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-03-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140203819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-21DOI: 10.1080/14783363.2024.2331758
Jiju Antony, Shreeranga Bhat, Anuj Mittal, Raja Jayaraman, E.V. Gijo, Elizabeth A. Cudney
The optimal utilization of available resources is critical for industrial experimentation. In addition, a structured approach with reliable and reproducible results and robust predictability is par...
{"title":"Application of Taguchi design of experiments in the food industry: a systematic literature review","authors":"Jiju Antony, Shreeranga Bhat, Anuj Mittal, Raja Jayaraman, E.V. Gijo, Elizabeth A. Cudney","doi":"10.1080/14783363.2024.2331758","DOIUrl":"https://doi.org/10.1080/14783363.2024.2331758","url":null,"abstract":"The optimal utilization of available resources is critical for industrial experimentation. In addition, a structured approach with reliable and reproducible results and robust predictability is par...","PeriodicalId":23149,"journal":{"name":"Total Quality Management & Business Excellence","volume":"2016 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140203775","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Manufacturers are adopting Lean Six Sigma4.0 (LSS4.0) to improve their operations. However, poor project selection results in substantial losses. The aim of this study is to provide a framework for...
{"title":"Select a winning Lean Six Sigma 4.0 project: Best Worst Method based decision making approach","authors":"Dounia Skalli, Anass Cherrafi, Abdelkabir Charkaoui, Andrea Chiarini, Jamal Elbaz, Nadia Hamani","doi":"10.1080/14783363.2024.2315427","DOIUrl":"https://doi.org/10.1080/14783363.2024.2315427","url":null,"abstract":"Manufacturers are adopting Lean Six Sigma4.0 (LSS4.0) to improve their operations. However, poor project selection results in substantial losses. The aim of this study is to provide a framework for...","PeriodicalId":23149,"journal":{"name":"Total Quality Management & Business Excellence","volume":"24 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-03-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140169505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
To efficiently implement Early Supplier Involvement (ESI) in New Product Development (NPD), literature examined the contribution of its success factors to NPD project performance. However, prior st...
{"title":"How to prevent ruining new product development projects with suppliers? A failure factors’ perspective","authors":"Lamiae Benhayoun, Marie-Anne Le-Dain, Holger Schiele, Hélène Personnier","doi":"10.1080/14783363.2024.2328262","DOIUrl":"https://doi.org/10.1080/14783363.2024.2328262","url":null,"abstract":"To efficiently implement Early Supplier Involvement (ESI) in New Product Development (NPD), literature examined the contribution of its success factors to NPD project performance. However, prior st...","PeriodicalId":23149,"journal":{"name":"Total Quality Management & Business Excellence","volume":"83 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140106664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-03-04DOI: 10.1080/14783363.2024.2324950
Raíssa Souto Maior Corrêa de Carvalho, Denise Dumke de Medeiros
Quality and innovation are increasingly closer due to the pressures faced by organisations in the management of operational excellence. Currently, companies around the world are facing the conseque...
{"title":"ISOTRIZ: an approach to support SMEs in implementing ISO 9001:2015 using the TRIZ methodology","authors":"Raíssa Souto Maior Corrêa de Carvalho, Denise Dumke de Medeiros","doi":"10.1080/14783363.2024.2324950","DOIUrl":"https://doi.org/10.1080/14783363.2024.2324950","url":null,"abstract":"Quality and innovation are increasingly closer due to the pressures faced by organisations in the management of operational excellence. Currently, companies around the world are facing the conseque...","PeriodicalId":23149,"journal":{"name":"Total Quality Management & Business Excellence","volume":"76 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140055611","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-28DOI: 10.1080/14783363.2024.2323185
Joao Pedro Rico, Arturo Calvo-Mora, Cayetano Medina-Molina, Helena Alves
Industry 4.0 (I4.0) has given rise to a new stream of research on the future of quality management called Quality 4.0 (Q4.0). In this context, the study analyses the social and strategic readiness ...
{"title":"Quality 4.0 social and strategic readiness factors: sufficient and Necessary Condition Analysis","authors":"Joao Pedro Rico, Arturo Calvo-Mora, Cayetano Medina-Molina, Helena Alves","doi":"10.1080/14783363.2024.2323185","DOIUrl":"https://doi.org/10.1080/14783363.2024.2323185","url":null,"abstract":"Industry 4.0 (I4.0) has given rise to a new stream of research on the future of quality management called Quality 4.0 (Q4.0). In this context, the study analyses the social and strategic readiness ...","PeriodicalId":23149,"journal":{"name":"Total Quality Management & Business Excellence","volume":"14 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140006984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-20DOI: 10.1080/14783363.2024.2312370
Cecilia Silvestri, Michela Piccarozzi, Alessandro Ruggieri, Francesco Pacchera
The intense pressure of global competition forces companies to consider incorporating sustainability into their quality management models to ensure a lasting competitive advantage through improved ...
{"title":"A new holistic definition of TQM towards sustainability","authors":"Cecilia Silvestri, Michela Piccarozzi, Alessandro Ruggieri, Francesco Pacchera","doi":"10.1080/14783363.2024.2312370","DOIUrl":"https://doi.org/10.1080/14783363.2024.2312370","url":null,"abstract":"The intense pressure of global competition forces companies to consider incorporating sustainability into their quality management models to ensure a lasting competitive advantage through improved ...","PeriodicalId":23149,"journal":{"name":"Total Quality Management & Business Excellence","volume":"144 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139954225","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-20DOI: 10.1080/14783363.2024.2315442
Junaid Aftab, Monica Veneziani, Huma Sarwar, Nabila Abid
Due to growing environmental concerns and sustainability issues, firms have to rely on green practices to overcome these challenges, and they should not be reluctant that it will adversely affect t...
{"title":"Do green practices drive business excellence in SMEs? Investigating how green entrepreneurial orientation improves firm’s performance","authors":"Junaid Aftab, Monica Veneziani, Huma Sarwar, Nabila Abid","doi":"10.1080/14783363.2024.2315442","DOIUrl":"https://doi.org/10.1080/14783363.2024.2315442","url":null,"abstract":"Due to growing environmental concerns and sustainability issues, firms have to rely on green practices to overcome these challenges, and they should not be reluctant that it will adversely affect t...","PeriodicalId":23149,"journal":{"name":"Total Quality Management & Business Excellence","volume":"1 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139926398","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-16DOI: 10.1080/14783363.2024.2302588
Daniele dos Reis Pereira Maia, Fabiane Letícia Lizarelli, Lillian do Nascimento Gambi
The introduction of several digital technologies in manufacturing organizations has generated Big Data sets that can be explored using Big Data Analytics (BDA) to bring competitive advantages to or...
{"title":"Six Sigma, Big Data Analytics and performance: an empirical study of Brazilian manufacturing companies","authors":"Daniele dos Reis Pereira Maia, Fabiane Letícia Lizarelli, Lillian do Nascimento Gambi","doi":"10.1080/14783363.2024.2302588","DOIUrl":"https://doi.org/10.1080/14783363.2024.2302588","url":null,"abstract":"The introduction of several digital technologies in manufacturing organizations has generated Big Data sets that can be explored using Big Data Analytics (BDA) to bring competitive advantages to or...","PeriodicalId":23149,"journal":{"name":"Total Quality Management & Business Excellence","volume":"38 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2024-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139517933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-26DOI: 10.1080/14783363.2023.2296670
Barbara Francioni, Elisabetta Savelli, Ilaria Curina, Marco Cioppi
This study investigates the primary attributes influencing consumers’ implicit and explicit perceptions of food safety (FS). To achieve this objective, a mixed-method approach has been adopted, com...
{"title":"Understanding food safety and consumer perception: a mixed-method approach","authors":"Barbara Francioni, Elisabetta Savelli, Ilaria Curina, Marco Cioppi","doi":"10.1080/14783363.2023.2296670","DOIUrl":"https://doi.org/10.1080/14783363.2023.2296670","url":null,"abstract":"This study investigates the primary attributes influencing consumers’ implicit and explicit perceptions of food safety (FS). To achieve this objective, a mixed-method approach has been adopted, com...","PeriodicalId":23149,"journal":{"name":"Total Quality Management & Business Excellence","volume":"8 1","pages":""},"PeriodicalIF":3.9,"publicationDate":"2023-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139079010","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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