The aim of the research to examine cross-links in the structure of students concept map in existing biology learning with various abilities of senior high school students. The subjects of the research were 92 students of 10th grade who had different abilities: 34 students in high-capable senior high school, 31 students in moderate senior high school and 27 students in low-capable senior high school. Cross-link assessment in the structure of concept maps with compiling an expert concept map as a standard cross-link calculation and total the structure of concept maps got through assignments. Organize and analyze cross-link scores and total concept maps on various concept map structures. The results showed: 1) the average total score of the concept map of students in high-capable high school is 2,35% with 12 students above the average, medium-capable high school 2,03% with six students above the average and high school below ability 1,93% with four students above the average. 2) Cross-link scores on concept maps have similarities for all levels of ability of high school students which are 0.71%. 3) Concept map structure in all high schools found spoke type.The aim of the research to examine cross-links in the structure of students concept map in existing biology learning with various abilities of senior high school students. The subjects of the research were 92 students of 10th grade who had different abilities: 34 students in high-capable senior high school, 31 students in moderate senior high school and 27 students in low-capable senior high school. Cross-link assessment in the structure of concept maps with compiling an expert concept map as a standard cross-link calculation and total the structure of concept maps got through assignments. Organize and analyze cross-link scores and total concept maps on various concept map structures. The results showed: 1) the average total score of the concept map of students in high-capable high school is 2,35% with 12 students above the average, medium-capable high school 2,03% with six students above the average and high school below ability 1,93% with four students above the average. 2) Cross-link scores on concept ...
{"title":"Cross-link in the structure of senior high school student concept map in existing biology learning","authors":"Faizal Nur As’ari, S. Widoretno, S. Dwiastuti","doi":"10.1063/1.5139741","DOIUrl":"https://doi.org/10.1063/1.5139741","url":null,"abstract":"The aim of the research to examine cross-links in the structure of students concept map in existing biology learning with various abilities of senior high school students. The subjects of the research were 92 students of 10th grade who had different abilities: 34 students in high-capable senior high school, 31 students in moderate senior high school and 27 students in low-capable senior high school. Cross-link assessment in the structure of concept maps with compiling an expert concept map as a standard cross-link calculation and total the structure of concept maps got through assignments. Organize and analyze cross-link scores and total concept maps on various concept map structures. The results showed: 1) the average total score of the concept map of students in high-capable high school is 2,35% with 12 students above the average, medium-capable high school 2,03% with six students above the average and high school below ability 1,93% with four students above the average. 2) Cross-link scores on concept maps have similarities for all levels of ability of high school students which are 0.71%. 3) Concept map structure in all high schools found spoke type.The aim of the research to examine cross-links in the structure of students concept map in existing biology learning with various abilities of senior high school students. The subjects of the research were 92 students of 10th grade who had different abilities: 34 students in high-capable senior high school, 31 students in moderate senior high school and 27 students in low-capable senior high school. Cross-link assessment in the structure of concept maps with compiling an expert concept map as a standard cross-link calculation and total the structure of concept maps got through assignments. Organize and analyze cross-link scores and total concept maps on various concept map structures. The results showed: 1) the average total score of the concept map of students in high-capable high school is 2,35% with 12 students above the average, medium-capable high school 2,03% with six students above the average and high school below ability 1,93% with four students above the average. 2) Cross-link scores on concept ...","PeriodicalId":246056,"journal":{"name":"THE 2ND INTERNATIONAL CONFERENCE ON SCIENCE, MATHEMATICS, ENVIRONMENT, AND EDUCATION","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121267764","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
South East Asia is undergoing massive development in many sectors, so do the education. Good education needs a high quality teacher. SEA Teacher Project is a project held by SEAMEO to revitalize teacher education. Practicum for pre-service teachers plays a big role in the development of teacher in the future. Departing from SEA Teacher Project’s goals, this case study research aimed to explore how the teachers in the practice schools provided analogies and used visual aids in chemistry learning and how were student teachers’ perspectives in chemistry learning. The participants were 4 chemistry pre-service student teachers who experienced this program between 2016 and 2019. This research also explored the issues and challenges in the field to improve chemistry pre-service student teachers’ preparation, the fruitfulness of the program based on pre-service student teachers’ perspective. The results showed that analogies and visual aids are strengthen each other in chemistry learning. The SEA Teacher Project held by 2016 to 2019 has given significant experience of teaching for the participants.
{"title":"Analogies and visual aids provided by chemistry teachers’ in chemistry learning: A case study of pre-service chemistry teacher","authors":"M. C. S. Kawedhar, S. Mulyani, N. Y. Indriyanti","doi":"10.1063/1.5139780","DOIUrl":"https://doi.org/10.1063/1.5139780","url":null,"abstract":"South East Asia is undergoing massive development in many sectors, so do the education. Good education needs a high quality teacher. SEA Teacher Project is a project held by SEAMEO to revitalize teacher education. Practicum for pre-service teachers plays a big role in the development of teacher in the future. Departing from SEA Teacher Project’s goals, this case study research aimed to explore how the teachers in the practice schools provided analogies and used visual aids in chemistry learning and how were student teachers’ perspectives in chemistry learning. The participants were 4 chemistry pre-service student teachers who experienced this program between 2016 and 2019. This research also explored the issues and challenges in the field to improve chemistry pre-service student teachers’ preparation, the fruitfulness of the program based on pre-service student teachers’ perspective. The results showed that analogies and visual aids are strengthen each other in chemistry learning. The SEA Teacher Project held by 2016 to 2019 has given significant experience of teaching for the participants.","PeriodicalId":246056,"journal":{"name":"THE 2ND INTERNATIONAL CONFERENCE ON SCIENCE, MATHEMATICS, ENVIRONMENT, AND EDUCATION","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126854173","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this study is to measure the effectiveness of questions as learning techniques in the discovery model. This study uses tenth grade students from five high schools (N = 314) into the experimental and control classes conducted by classroom teachers. CM measurements are taken at the end of the lesson. CM scores are calculated based on valid relationship scores, hierarchy, branching, pattern, croslink, and examples. The CM score is calculated from the percentage referred to Novak. Data were analyzed with Ancova. The results showed: 1) Teacher questions as a learning technique significantly influence students’ CM scores; 2) The best CM score is discovery learning that uses the teacher’s in-depth questions during the regulation and hypothesis testing stages.The purpose of this study is to measure the effectiveness of questions as learning techniques in the discovery model. This study uses tenth grade students from five high schools (N = 314) into the experimental and control classes conducted by classroom teachers. CM measurements are taken at the end of the lesson. CM scores are calculated based on valid relationship scores, hierarchy, branching, pattern, croslink, and examples. The CM score is calculated from the percentage referred to Novak. Data were analyzed with Ancova. The results showed: 1) Teacher questions as a learning technique significantly influence students’ CM scores; 2) The best CM score is discovery learning that uses the teacher’s in-depth questions during the regulation and hypothesis testing stages.
{"title":"Teacher question as instructional technique at student concept map in discovery learning","authors":"S. Widoretno, S. Dwiastuti, Sajidan","doi":"10.1063/1.5139871","DOIUrl":"https://doi.org/10.1063/1.5139871","url":null,"abstract":"The purpose of this study is to measure the effectiveness of questions as learning techniques in the discovery model. This study uses tenth grade students from five high schools (N = 314) into the experimental and control classes conducted by classroom teachers. CM measurements are taken at the end of the lesson. CM scores are calculated based on valid relationship scores, hierarchy, branching, pattern, croslink, and examples. The CM score is calculated from the percentage referred to Novak. Data were analyzed with Ancova. The results showed: 1) Teacher questions as a learning technique significantly influence students’ CM scores; 2) The best CM score is discovery learning that uses the teacher’s in-depth questions during the regulation and hypothesis testing stages.The purpose of this study is to measure the effectiveness of questions as learning techniques in the discovery model. This study uses tenth grade students from five high schools (N = 314) into the experimental and control classes conducted by classroom teachers. CM measurements are taken at the end of the lesson. CM scores are calculated based on valid relationship scores, hierarchy, branching, pattern, croslink, and examples. The CM score is calculated from the percentage referred to Novak. Data were analyzed with Ancova. The results showed: 1) Teacher questions as a learning technique significantly influence students’ CM scores; 2) The best CM score is discovery learning that uses the teacher’s in-depth questions during the regulation and hypothesis testing stages.","PeriodicalId":246056,"journal":{"name":"THE 2ND INTERNATIONAL CONFERENCE ON SCIENCE, MATHEMATICS, ENVIRONMENT, AND EDUCATION","volume":"172 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122886066","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This meta-analysis aims to summarize the results of research on the effect of problem-based learning in improving students’ critical thinking on physics, chemistry and biology subjects. The influence of large size (ES) on average, the percentage of influence based on learning to the critical is greatest and the relationship between variables towards improving students’ critical thinking skills in science (physics, chemistry, and biology). The research method used is descriptive with the form of survey research. In the study, studies, which can be meta-analysed concerning predefined criteria, were examined and 98 studies fulfilling these criteria were identified. The results of the data analysis resulted in an effect size of 1.2 with an effect of 83.45%. From the relationship between the variables obtained, Based on Based Learning in enhancing the ability of politics Entrepreneurs who best apply it during physics lessons, with the effect size of 1.36 categories is very high and provides an influence of 90%. In the future, it is expected that the results of this study can be a reference to review the application of PBL to improve students’ critical thinking skills in science learning.
{"title":"Meta-analysis: The effect of problem-based learning on students’ critical thinking skills","authors":"Miterianifa, Y. Trisnayanti, A. Khoiri, H. D. Ayu","doi":"10.1063/1.5139796","DOIUrl":"https://doi.org/10.1063/1.5139796","url":null,"abstract":"This meta-analysis aims to summarize the results of research on the effect of problem-based learning in improving students’ critical thinking on physics, chemistry and biology subjects. The influence of large size (ES) on average, the percentage of influence based on learning to the critical is greatest and the relationship between variables towards improving students’ critical thinking skills in science (physics, chemistry, and biology). The research method used is descriptive with the form of survey research. In the study, studies, which can be meta-analysed concerning predefined criteria, were examined and 98 studies fulfilling these criteria were identified. The results of the data analysis resulted in an effect size of 1.2 with an effect of 83.45%. From the relationship between the variables obtained, Based on Based Learning in enhancing the ability of politics Entrepreneurs who best apply it during physics lessons, with the effect size of 1.36 categories is very high and provides an influence of 90%. In the future, it is expected that the results of this study can be a reference to review the application of PBL to improve students’ critical thinking skills in science learning.","PeriodicalId":246056,"journal":{"name":"THE 2ND INTERNATIONAL CONFERENCE ON SCIENCE, MATHEMATICS, ENVIRONMENT, AND EDUCATION","volume":"80 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125628525","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Understanding the basic concepts of mechanical engineering is very important to support the knowledge of engineering. The level of students’ understanding is influenced by teaching methods and student learning styles. The aim of this article is to implement an active learning model based on experiential learning by considering learning styles for mechanical engineering vocational students. This study was performed in a state vocational school of a regency in Central Java. Case studies are carried out in the Basic Engineering Mechanical Design subjects in vocational high schools. Mastery of the basic concepts of machine design is a basic competency supporting knowledge to study and explore the field of mechanical engineering. Student learning style preferences were measured using a Index of Learning Style (ILS) by Felder-Solomon. Identifying learning style preferences could be beneficial to the teacher because they could maximize the learning process by adjusting methods, strategies, and teaching approache...
{"title":"Adapting to student learning style: An active experiential learning models for vocational education in mechanical engineering","authors":"S. F. Pamungkas, I. Widiastuti, Suharno","doi":"10.1063/1.5139813","DOIUrl":"https://doi.org/10.1063/1.5139813","url":null,"abstract":"Understanding the basic concepts of mechanical engineering is very important to support the knowledge of engineering. The level of students’ understanding is influenced by teaching methods and student learning styles. The aim of this article is to implement an active learning model based on experiential learning by considering learning styles for mechanical engineering vocational students. This study was performed in a state vocational school of a regency in Central Java. Case studies are carried out in the Basic Engineering Mechanical Design subjects in vocational high schools. Mastery of the basic concepts of machine design is a basic competency supporting knowledge to study and explore the field of mechanical engineering. Student learning style preferences were measured using a Index of Learning Style (ILS) by Felder-Solomon. Identifying learning style preferences could be beneficial to the teacher because they could maximize the learning process by adjusting methods, strategies, and teaching approache...","PeriodicalId":246056,"journal":{"name":"THE 2ND INTERNATIONAL CONFERENCE ON SCIENCE, MATHEMATICS, ENVIRONMENT, AND EDUCATION","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131993621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
R. Probosari, F. Widyastuti, Sajidan, Suranto, B. Prayitno
Argumentation is one of many scientific skills that is referred to as one of the main objectives of learning science. The goal of this research was to find of 2nd-year college students’ argumentation performance in the science class, including the way they prepare themselves in arguing, how the argumentation performance has changed over and how they engage in argumentation practice as a part of scientific communication. Scientific Reading-based Inquiry (SRbI) was applied in order to develop students’ scientific argumentation. This classroom research was held in one of the science education department in Central Java, Indonesia. Data were collected and analyzed from various sources: students’ argumentation performance while presenting their ideas, their writing quality, structured interview, and lecturer notes. Performance assessment was used to qualitative declare students’ understanding of argumentation practices. The results indicated that students’ ability to argue in the context of scientific argumentation has varied and changed as they experienced in citing proper literature and used the information as a part of evidence and explanation. It recommends that proper instruction can bolster students in developing stronger comprehension of scientific knowledge and arguments.
{"title":"Students’ argument style through scientific reading-based inquiry: Improving argumentation skill in higher education","authors":"R. Probosari, F. Widyastuti, Sajidan, Suranto, B. Prayitno","doi":"10.1063/1.5139820","DOIUrl":"https://doi.org/10.1063/1.5139820","url":null,"abstract":"Argumentation is one of many scientific skills that is referred to as one of the main objectives of learning science. The goal of this research was to find of 2nd-year college students’ argumentation performance in the science class, including the way they prepare themselves in arguing, how the argumentation performance has changed over and how they engage in argumentation practice as a part of scientific communication. Scientific Reading-based Inquiry (SRbI) was applied in order to develop students’ scientific argumentation. This classroom research was held in one of the science education department in Central Java, Indonesia. Data were collected and analyzed from various sources: students’ argumentation performance while presenting their ideas, their writing quality, structured interview, and lecturer notes. Performance assessment was used to qualitative declare students’ understanding of argumentation practices. The results indicated that students’ ability to argue in the context of scientific argumentation has varied and changed as they experienced in citing proper literature and used the information as a part of evidence and explanation. It recommends that proper instruction can bolster students in developing stronger comprehension of scientific knowledge and arguments.","PeriodicalId":246056,"journal":{"name":"THE 2ND INTERNATIONAL CONFERENCE ON SCIENCE, MATHEMATICS, ENVIRONMENT, AND EDUCATION","volume":"64 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134570998","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Higher Order Thinking Skills (HOTs) are one of the important elements in 21st century human resources. Project-Based Learning (PjBL) deserves to be considered as one of the learning models in the 21st century that can place an increase in HOTs as goals and needs of students. This study aims to provide answers to questions: what are the characteristics of HOTs; what are the characteristics of PjBL; and specifically, what is the conceptual framework of HOTs empowerment through Project-Based Learning. This research is a qualitative research that can be categorized as a library research. Data collection is done by using the documentation method through the stages of search, selection, presentation, and descriptive analysis of the literature related to HOTs and PjBL. Higher-order thinking skills are thinking skills that involve cognitive processes analyze, evaluate, and create to answer or justify a problem. The conceptual framework of HOTs empowerment through Project Based Learning as a result of this study w...
{"title":"Empowering higher-order thinking through project-based learning: A conceptual framework","authors":"A. Billah, U. Khasanah, S. Widoretno","doi":"10.1063/1.5139743","DOIUrl":"https://doi.org/10.1063/1.5139743","url":null,"abstract":"Higher Order Thinking Skills (HOTs) are one of the important elements in 21st century human resources. Project-Based Learning (PjBL) deserves to be considered as one of the learning models in the 21st century that can place an increase in HOTs as goals and needs of students. This study aims to provide answers to questions: what are the characteristics of HOTs; what are the characteristics of PjBL; and specifically, what is the conceptual framework of HOTs empowerment through Project-Based Learning. This research is a qualitative research that can be categorized as a library research. Data collection is done by using the documentation method through the stages of search, selection, presentation, and descriptive analysis of the literature related to HOTs and PjBL. Higher-order thinking skills are thinking skills that involve cognitive processes analyze, evaluate, and create to answer or justify a problem. The conceptual framework of HOTs empowerment through Project Based Learning as a result of this study w...","PeriodicalId":246056,"journal":{"name":"THE 2ND INTERNATIONAL CONFERENCE ON SCIENCE, MATHEMATICS, ENVIRONMENT, AND EDUCATION","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132779224","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Many problems in Commuter Line Jabodetabek services forces PT. KAI Commuter Jabodetabek to improve service quality in order to provide satisfaction for customers and increasing the number of Commuter Line Jabodetabek passenger. In this study, the quality of Commuter Line Jabodetabek services are evaluated by using SERVQUAL method and service quality attributes are categorized using the Kano Model according to their effects on customer satisfaction. Furthermore, House of Quality is used to obtain the strategies to improve service quality. The findings of SERVQUAL shows that there are 23 service quality attributes with negative SERVQUAL gap and only 1 service quality attributes with positive SERVQUAL gap. The findings of Kano Model shows that 5 service quality attributes are categorized as attractive, 2 service quality attributes are categorized as one-dimensional, 11 service quality attributes are categorized as must-be and 6 service quality attributes are categorized as indifferent. Furthermore, there are 17 service quality attributes that prioritized to be improved and these 17 service quality attributes are translated into technical requirements to obtain the appropriate service quality improvement strategies by using House of Quality. The findings of HoQ, there are 29 strategies and addition of rail track at transit station is a strategy with the highest priority to be developed.Many problems in Commuter Line Jabodetabek services forces PT. KAI Commuter Jabodetabek to improve service quality in order to provide satisfaction for customers and increasing the number of Commuter Line Jabodetabek passenger. In this study, the quality of Commuter Line Jabodetabek services are evaluated by using SERVQUAL method and service quality attributes are categorized using the Kano Model according to their effects on customer satisfaction. Furthermore, House of Quality is used to obtain the strategies to improve service quality. The findings of SERVQUAL shows that there are 23 service quality attributes with negative SERVQUAL gap and only 1 service quality attributes with positive SERVQUAL gap. The findings of Kano Model shows that 5 service quality attributes are categorized as attractive, 2 service quality attributes are categorized as one-dimensional, 11 service quality attributes are categorized as must-be and 6 service quality attributes are categorized as indifferent. Furthermore, there are...
通勤线Jabodetabek服务中存在的诸多问题迫使PT. KAI Commuter Jabodetabek提高服务质量，为客户提供满意的服务，增加通勤线Jabodetabek的乘客数量。本研究采用SERVQUAL方法对Jabodetabek通勤线的服务品质进行评价，并根据服务品质属性对顾客满意度的影响，采用Kano模型对服务品质属性进行分类。通过质量之家的分析，得出了提高服务质量的策略。SERVQUAL的结果表明，有23个服务质量属性存在负SERVQUAL差距，只有1个服务质量属性存在正SERVQUAL差距。Kano模型的研究结果表明，有5个服务质量属性被归为“吸引”，2个服务质量属性被归为“一维”，11个服务质量属性被归为“必须”，6个服务质量属性被归为“无关”。此外，有17个需要优先改进的服务质量属性，并将这17个服务质量属性转化为技术需求，通过使用质量之家获得相应的服务质量改进策略。房委会的调查结果显示，共有29项策略，其中在中转站增设轨道是最优先发展的策略。通勤线Jabodetabek服务中存在的诸多问题迫使PT. KAI Commuter Jabodetabek提高服务质量，为客户提供满意的服务，增加通勤线Jabodetabek的乘客数量。本研究采用SERVQUAL方法对Jabodetabek通勤线的服务品质进行评价，并根据服务品质属性对顾客满意度的影响，采用Kano模型对服务品质属性进行分类。通过质量之家的分析，得出了提高服务质量的策略。SERVQUAL的结果表明，有23个服务质量属性存在负SERVQUAL差距，只有1个服务质量属性存在正SERVQUAL差距。Kano模型的研究结果表明，有5个服务质量属性被归为“吸引”，2个服务质量属性被归为“一维”，11个服务质量属性被归为“必须”，6个服务质量属性被归为“无关”。此外，还有……
{"title":"Strategy of service quality improvement for commuter line Jabodetabek train using integration methods of SERVQUAL and Kano Model into house of quality","authors":"F. Dianawati, Hilman Hanif, Lita Maiciptaani","doi":"10.1063/1.5139753","DOIUrl":"https://doi.org/10.1063/1.5139753","url":null,"abstract":"Many problems in Commuter Line Jabodetabek services forces PT. KAI Commuter Jabodetabek to improve service quality in order to provide satisfaction for customers and increasing the number of Commuter Line Jabodetabek passenger. In this study, the quality of Commuter Line Jabodetabek services are evaluated by using SERVQUAL method and service quality attributes are categorized using the Kano Model according to their effects on customer satisfaction. Furthermore, House of Quality is used to obtain the strategies to improve service quality. The findings of SERVQUAL shows that there are 23 service quality attributes with negative SERVQUAL gap and only 1 service quality attributes with positive SERVQUAL gap. The findings of Kano Model shows that 5 service quality attributes are categorized as attractive, 2 service quality attributes are categorized as one-dimensional, 11 service quality attributes are categorized as must-be and 6 service quality attributes are categorized as indifferent. Furthermore, there are 17 service quality attributes that prioritized to be improved and these 17 service quality attributes are translated into technical requirements to obtain the appropriate service quality improvement strategies by using House of Quality. The findings of HoQ, there are 29 strategies and addition of rail track at transit station is a strategy with the highest priority to be developed.Many problems in Commuter Line Jabodetabek services forces PT. KAI Commuter Jabodetabek to improve service quality in order to provide satisfaction for customers and increasing the number of Commuter Line Jabodetabek passenger. In this study, the quality of Commuter Line Jabodetabek services are evaluated by using SERVQUAL method and service quality attributes are categorized using the Kano Model according to their effects on customer satisfaction. Furthermore, House of Quality is used to obtain the strategies to improve service quality. The findings of SERVQUAL shows that there are 23 service quality attributes with negative SERVQUAL gap and only 1 service quality attributes with positive SERVQUAL gap. The findings of Kano Model shows that 5 service quality attributes are categorized as attractive, 2 service quality attributes are categorized as one-dimensional, 11 service quality attributes are categorized as must-be and 6 service quality attributes are categorized as indifferent. Furthermore, there are...","PeriodicalId":246056,"journal":{"name":"THE 2ND INTERNATIONAL CONFERENCE ON SCIENCE, MATHEMATICS, ENVIRONMENT, AND EDUCATION","volume":"113 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131059103","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ayu I. Sari, N. Suryani, Dewi Rochsantiningsih, Suharno
This research aims to determine the design of smartphone learning application-android based to the 10th grade of Senior High Schools in Solo, Central Java Indonesia for teaching reading comprehension. In this research, the researcher used ADDIE (Analysis-Design-Develop-Implement-Evaluate) as the instructional design. In this study, there were four experts who validated the android –based learning application. They were, two material experts and two digital learning media experts. The result showed that smartphone learning application-android based is feasible to use. This takes into consideration the assessment of the expert team, both material and media that provide an assessment in the excellent category. Thus, it can be concluded that the developed media is feasible for production and tested in the next stage.This research aims to determine the design of smartphone learning application-android based to the 10th grade of Senior High Schools in Solo, Central Java Indonesia for teaching reading comprehension. In this research, the researcher used ADDIE (Analysis-Design-Develop-Implement-Evaluate) as the instructional design. In this study, there were four experts who validated the android –based learning application. They were, two material experts and two digital learning media experts. The result showed that smartphone learning application-android based is feasible to use. This takes into consideration the assessment of the expert team, both material and media that provide an assessment in the excellent category. Thus, it can be concluded that the developed media is feasible for production and tested in the next stage.
{"title":"The development of Android-based smartphone learning application on teaching reading comprehension","authors":"Ayu I. Sari, N. Suryani, Dewi Rochsantiningsih, Suharno","doi":"10.1063/1.5139844","DOIUrl":"https://doi.org/10.1063/1.5139844","url":null,"abstract":"This research aims to determine the design of smartphone learning application-android based to the 10th grade of Senior High Schools in Solo, Central Java Indonesia for teaching reading comprehension. In this research, the researcher used ADDIE (Analysis-Design-Develop-Implement-Evaluate) as the instructional design. In this study, there were four experts who validated the android –based learning application. They were, two material experts and two digital learning media experts. The result showed that smartphone learning application-android based is feasible to use. This takes into consideration the assessment of the expert team, both material and media that provide an assessment in the excellent category. Thus, it can be concluded that the developed media is feasible for production and tested in the next stage.This research aims to determine the design of smartphone learning application-android based to the 10th grade of Senior High Schools in Solo, Central Java Indonesia for teaching reading comprehension. In this research, the researcher used ADDIE (Analysis-Design-Develop-Implement-Evaluate) as the instructional design. In this study, there were four experts who validated the android –based learning application. They were, two material experts and two digital learning media experts. The result showed that smartphone learning application-android based is feasible to use. This takes into consideration the assessment of the expert team, both material and media that provide an assessment in the excellent category. Thus, it can be concluded that the developed media is feasible for production and tested in the next stage.","PeriodicalId":246056,"journal":{"name":"THE 2ND INTERNATIONAL CONFERENCE ON SCIENCE, MATHEMATICS, ENVIRONMENT, AND EDUCATION","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133701708","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Taufik Adhi Prasetya Wardana, T. R. Nuringtyas, N. Wijayanti, L. Hidayati
Cancer is one of the main causes of death in the world. Indonesia’s natural wealth offers great potency for the development of cancer drugs, including Agarwood leaves Gyrinops versteegii (Gilg.) Do...
{"title":"Phytochemical analysis of agarwood (Gyrinops versteegii (Gilg.) Domke) leaves extracts as anticancer using GC-MS","authors":"Taufik Adhi Prasetya Wardana, T. R. Nuringtyas, N. Wijayanti, L. Hidayati","doi":"10.1063/1.5139868","DOIUrl":"https://doi.org/10.1063/1.5139868","url":null,"abstract":"Cancer is one of the main causes of death in the world. Indonesia’s natural wealth offers great potency for the development of cancer drugs, including Agarwood leaves Gyrinops versteegii (Gilg.) Do...","PeriodicalId":246056,"journal":{"name":"THE 2ND INTERNATIONAL CONFERENCE ON SCIENCE, MATHEMATICS, ENVIRONMENT, AND EDUCATION","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129445281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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