Using a qualitative approach, this study examines e-Commerce adoption in the Saudi tourism industry. The research concerns factors that impact of tourism firms moving their sales online. The study's findings suggest a relationship between the competency of Saudi's ICT supporting industry, and the level of e-Commerce integration in the tourism industry. Further, assumptions of global e-Commerce regarding the acceptance of universal payment systems and the intention of firms in pursuing a strategy of e-Commerce may not be valid for some developing countries. The conclusion from this study is that assumptions underpinning global e-Commerce are based on the practices of developed economies and are not yet sufficiently flexible to accommodate elements of difference, as described by this Saudi study.
{"title":"Technology for business: Supporting industries as a main driving force for e-Commerce adoption in Saudi Arabia","authors":"H. Brdesee, B. Corbitt, S. Pittayachawan","doi":"10.13140/2.1.4455.2485","DOIUrl":"https://doi.org/10.13140/2.1.4455.2485","url":null,"abstract":"Using a qualitative approach, this study examines e-Commerce adoption in the Saudi tourism industry. The research concerns factors that impact of tourism firms moving their sales online. The study's findings suggest a relationship between the competency of Saudi's ICT supporting industry, and the level of e-Commerce integration in the tourism industry. Further, assumptions of global e-Commerce regarding the acceptance of universal payment systems and the intention of firms in pursuing a strategy of e-Commerce may not be valid for some developing countries. The conclusion from this study is that assumptions underpinning global e-Commerce are based on the practices of developed economies and are not yet sufficiently flexible to accommodate elements of difference, as described by this Saudi study.","PeriodicalId":259776,"journal":{"name":"Proceedings of the International Conference on e-Business","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129018248","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2011-07-18DOI: 10.5220/0003612101590162
A. Filipowska, M. Kaczmarek, Tomasz Kaczmarek
The cloud computing paradigm aims at sharing various resources that encompass infrastructure, software, application and business processes. This paradigm may affect the way companies develop and provide services and offers inter alia increased reusability, costs reduction and decreased time to market. However, its fulfilment requires a certain change in the approach to create applications that support business processes. This paper provides a vision of a platform enabling users to build applications out of services available in the cloud.
{"title":"Semantic-based delivery of e-services applying the SaaS approach: Poster paper","authors":"A. Filipowska, M. Kaczmarek, Tomasz Kaczmarek","doi":"10.5220/0003612101590162","DOIUrl":"https://doi.org/10.5220/0003612101590162","url":null,"abstract":"The cloud computing paradigm aims at sharing various resources that encompass infrastructure, software, application and business processes. This paradigm may affect the way companies develop and provide services and offers inter alia increased reusability, costs reduction and decreased time to market. However, its fulfilment requires a certain change in the approach to create applications that support business processes. This paper provides a vision of a platform enabling users to build applications out of services available in the cloud.","PeriodicalId":259776,"journal":{"name":"Proceedings of the International Conference on e-Business","volume":"108 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125189921","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2011-07-18DOI: 10.5220/0003606600730076
H. Doong, Huichich Wang, You-Yu Chen
In the past, continuance intention is treated as the only success factor of information system. However, with the development and prevalence of the Internet, tourism companies and the individuals can communicate with others online. Tourism companies build websites to approach customers. People share personal travelling experience on blogs. Continuance intention will no longer be the only success factor of information system. This study regards recommendation intention and complaint intention as the keys of information system, and probes into success key factors affecting tourism websites based on expectation disconfirmation theory. It divides the disconfirmation in expectation disconfirmation theory into: information quality disconfirmation, system quality disconfirmation, and service quality disconfirmation; and divides the satisfaction in the theory into: information satisfaction, system satisfaction, and service satisfaction. It further explores the success factors affecting tourism websites, and find out if the factors of tourism websites of different attributes are different.
{"title":"Study on success factors of tourism websites","authors":"H. Doong, Huichich Wang, You-Yu Chen","doi":"10.5220/0003606600730076","DOIUrl":"https://doi.org/10.5220/0003606600730076","url":null,"abstract":"In the past, continuance intention is treated as the only success factor of information system. However, with the development and prevalence of the Internet, tourism companies and the individuals can communicate with others online. Tourism companies build websites to approach customers. People share personal travelling experience on blogs. Continuance intention will no longer be the only success factor of information system. This study regards recommendation intention and complaint intention as the keys of information system, and probes into success key factors affecting tourism websites based on expectation disconfirmation theory. It divides the disconfirmation in expectation disconfirmation theory into: information quality disconfirmation, system quality disconfirmation, and service quality disconfirmation; and divides the satisfaction in the theory into: information satisfaction, system satisfaction, and service satisfaction. It further explores the success factors affecting tourism websites, and find out if the factors of tourism websites of different attributes are different.","PeriodicalId":259776,"journal":{"name":"Proceedings of the International Conference on e-Business","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2011-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114786102","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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