Pub Date : 2019-03-12DOI: 10.21714/2178-8030GEP.V.20.5854
Mirian Serrão Vital, Kely César Martins Paiva
Este ensaio tem como propósito refletir sobre os construtos Qualidade de Vida no Trabalho e Vínculos Organizacionais (Comprometimento, Entrincheiramento e Consentimento), propor um modelo integrativo e indicar possibilidades de pesquisas. O referencial teórico reflete sobre tais construtos (HACKMAN; OLDHAM, 1975; MEYER; ALLEN, 1991; RODRIGUES; BASTOS, 2010; RODRIGUES, 2011; SILVA, 2013). A partir do modelo proposto, traçou-se uma agenda de pesquisa que abraçou aspectos metodológicos (abordagens qualitativas para maior compreensão dos temas e suas inter-relações, e abordagens quantitativas com vistas à extensão de conclusões) e conexões conceituais e temáticas (com outros construtos aderentes ao campo do comportamento organizacional), a qual pode contribuir para o debate integrado dos construtos, ora ainda não realizado. O cumprimento de tal agenda visa colaborar tanto conceitual/academicamente, ao buscar a compreensão e delimitação dos temas, como prática/profissionalmente, fornecendo subsídios para adequadas práticas organizacionais no mundo do trabalho.
{"title":"Qualidade de vida no trabalho e vínculos organizacionais: Proposição de um modelo integrativo e perspectivas de pesquisas","authors":"Mirian Serrão Vital, Kely César Martins Paiva","doi":"10.21714/2178-8030GEP.V.20.5854","DOIUrl":"https://doi.org/10.21714/2178-8030GEP.V.20.5854","url":null,"abstract":"Este ensaio tem como propósito refletir sobre os construtos Qualidade de Vida no Trabalho e Vínculos Organizacionais (Comprometimento, Entrincheiramento e Consentimento), propor um modelo integrativo e indicar possibilidades de pesquisas. O referencial teórico reflete sobre tais construtos (HACKMAN; OLDHAM, 1975; MEYER; ALLEN, 1991; RODRIGUES; BASTOS, 2010; RODRIGUES, 2011; SILVA, 2013). A partir do modelo proposto, traçou-se uma agenda de pesquisa que abraçou aspectos metodológicos (abordagens qualitativas para maior compreensão dos temas e suas inter-relações, e abordagens quantitativas com vistas à extensão de conclusões) e conexões conceituais e temáticas (com outros construtos aderentes ao campo do comportamento organizacional), a qual pode contribuir para o debate integrado dos construtos, ora ainda não realizado. O cumprimento de tal agenda visa colaborar tanto conceitual/academicamente, ao buscar a compreensão e delimitação dos temas, como prática/profissionalmente, fornecendo subsídios para adequadas práticas organizacionais no mundo do trabalho.","PeriodicalId":288834,"journal":{"name":"Gestão & Planejamento","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125351029","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-03-12DOI: 10.21714/2178-8030GEP.V.20.3637
Kate Hansen, Carolyne Maciente, D. Andrade, Juvêncio Braga de Lima
Este artigo aborda o processo da ação empreendedora presente em inovações praticadas em uma associação de catadores de materiais recicláveis localizada na região Sul de Minas Gerais, criada a partir de projetos municipais de educação ambiental, desenvolvidos inicialmente por estudantes de uma universidade federal. O objetivo principal do estudo foi identificar projetos inovadores e empreendedores realizados pela associação e deles vislumbrar ciclos de ações empreendedoras. A metodologia utilizada é de natureza qualitativa, de caráter exploratório, por duas entrevistas semi estruturadas. O ciclo da ação define as oportunidades (meio inicial da ação) e a inovação (consequência da pratica da oportunidade) e o resultado que enseja nova ação empreendedora. Evidenciam-se aspectos inovadores, que no ciclo dizem respeito à ideia de criatividade no empreender, como fenômeno que ultrapassa os limites do indivíduo. As inovações podem ser observadas desde o momento da criação da associação, bem como em seus projetos de destaque realizados posteriormente.
{"title":"Inovação e ação empreendedora em uma associação de catadores de material reciclável localizada no sul de Minas Gerais","authors":"Kate Hansen, Carolyne Maciente, D. Andrade, Juvêncio Braga de Lima","doi":"10.21714/2178-8030GEP.V.20.3637","DOIUrl":"https://doi.org/10.21714/2178-8030GEP.V.20.3637","url":null,"abstract":"Este artigo aborda o processo da ação empreendedora presente em inovações praticadas em uma associação de catadores de materiais recicláveis localizada na região Sul de Minas Gerais, criada a partir de projetos municipais de educação ambiental, desenvolvidos inicialmente por estudantes de uma universidade federal. O objetivo principal do estudo foi identificar projetos inovadores e empreendedores realizados pela associação e deles vislumbrar ciclos de ações empreendedoras. A metodologia utilizada é de natureza qualitativa, de caráter exploratório, por duas entrevistas semi estruturadas. O ciclo da ação define as oportunidades (meio inicial da ação) e a inovação (consequência da pratica da oportunidade) e o resultado que enseja nova ação empreendedora. Evidenciam-se aspectos inovadores, que no ciclo dizem respeito à ideia de criatividade no empreender, como fenômeno que ultrapassa os limites do indivíduo. As inovações podem ser observadas desde o momento da criação da associação, bem como em seus projetos de destaque realizados posteriormente.","PeriodicalId":288834,"journal":{"name":"Gestão & Planejamento","volume":"170 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-03-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128293711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Performance assessment adds value to the business and provides information for the decision-making process. However, there is no consensus on the methods or types of indicators to evaluate the performance of franchises and franchisees. Thus, based on Resource-Based View (RBV), this study aimed to identify the resources that have the potential to confer competitive advantages to forty franchisees of the largest franchise network of pharmacies in Brazil, ranking and categorizing their performance. The resources were analyzed according to the VRIO model, while the TOPSIS multicriteria method was used to establish the ranking and classification of the franchisees. As a result, reputation, area built, and location were the features that showed the greatest potential to confer competitive advantage on franchisees. In addition, the 40 units were classified into three levels: excellent (17.5%), good (62.5%) and insufficient (20%), which allows the franchisor to make differentiated strategies for each category.
{"title":"Avaliação de desempenho de franqueados à luz da resource-based view (RBV): O caso de uma rede de franquias do setor farmacêutico","authors":"Marlene Medeiros, M. Dantas, Aline Soares Dantas, Camila Cristina Rodrigues Salgado","doi":"10.21714/2178-8030gep.v20.5764","DOIUrl":"https://doi.org/10.21714/2178-8030gep.v20.5764","url":null,"abstract":"Performance assessment adds value to the business and provides information for the decision-making process. However, there is no consensus on the methods or types of indicators to evaluate the performance of franchises and franchisees. Thus, based on Resource-Based View (RBV), this study aimed to identify the resources that have the potential to confer competitive advantages to forty franchisees of the largest franchise network of pharmacies in Brazil, ranking and categorizing their performance. The resources were analyzed according to the VRIO model, while the TOPSIS multicriteria method was used to establish the ranking and classification of the franchisees. As a result, reputation, area built, and location were the features that showed the greatest potential to confer competitive advantage on franchisees. In addition, the 40 units were classified into three levels: excellent (17.5%), good (62.5%) and insufficient (20%), which allows the franchisor to make differentiated strategies for each category.","PeriodicalId":288834,"journal":{"name":"Gestão & Planejamento","volume":"140 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122864019","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-02-06DOI: 10.21714/2178-8030gep.v.20.5751
M. D. Silveira, S. Petri
The research aimed to align DAP's strategy with institutional strategy. In order to elaborate the Strategic Map and the BSC, questionnaires were applied, interviews and meetings were held with the managers and, finally, the improvement of the BSC approach, based on Petri (2005). The overall score of the BSC's improved approach has enabled us to visualize the current negative situation and its improvement after assigning the goals. The generated graphic representation allows the employees to have a better understanding of the performance of the DAP. The results corroborate previous studies on BSC in HEI, that it represents an important tool for communication and implementation of the strategy, and a self-assessment tool that HEIs can use to achieve the goal of performance management. However, no further collations were possible because similar studies on strategic alignment in HEI were not found in the literature review.
{"title":"Elaboração do balanced scorecard para alinhamento estratégico: Estudo de caso no DAP - IFC Campus Araquari","authors":"M. D. Silveira, S. Petri","doi":"10.21714/2178-8030gep.v.20.5751","DOIUrl":"https://doi.org/10.21714/2178-8030gep.v.20.5751","url":null,"abstract":"The research aimed to align DAP's strategy with institutional strategy. In order to elaborate the Strategic Map and the BSC, questionnaires were applied, interviews and meetings were held with the managers and, finally, the improvement of the BSC approach, based on Petri (2005). The overall score of the BSC's improved approach has enabled us to visualize the current negative situation and its improvement after assigning the goals. The generated graphic representation allows the employees to have a better understanding of the performance of the DAP. The results corroborate previous studies on BSC in HEI, that it represents an important tool for communication and implementation of the strategy, and a self-assessment tool that HEIs can use to achieve the goal of performance management. However, no further collations were possible because similar studies on strategic alignment in HEI were not found in the literature review.","PeriodicalId":288834,"journal":{"name":"Gestão & Planejamento","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116143676","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-02-06DOI: 10.21714/2178-8030gep.v.20.5840
Bráulio Mágnum Monteiro dos Santos, E. Ferreira, E. D. P. E. Silva, Armando Sérgio de Aguiar Filho
Innovation management plays an important role in organizations due to the capacity to transform uncertainties into knowledge. Thus, to analyze how innovation strategy and practices adopted by the companies is a necessary step to achieve a sustainable competitive advantage. The present work sought to capture the perception of the employees of a Brazilian bank in relation to the innovation management in the institution. We applied a questionnaire validated by Tidd, Bessant and Pavitt (2008) through a case study of a descriptive nature, which proposes to analyze the innovation management in five dimensions: strategy, processes, innovative organization, relationships and learning. The results of the analysis point to the need to improve management strategies and routines, as well as to expand a communication on actions related to innovation, seeking to disseminate the innovation culture in the organization.
{"title":"Mensuração da gestão da inovação em um banco brasileiro sob a ótica das cinco dimensões da inovação","authors":"Bráulio Mágnum Monteiro dos Santos, E. Ferreira, E. D. P. E. Silva, Armando Sérgio de Aguiar Filho","doi":"10.21714/2178-8030gep.v.20.5840","DOIUrl":"https://doi.org/10.21714/2178-8030gep.v.20.5840","url":null,"abstract":"Innovation management plays an important role in organizations due to the capacity to transform uncertainties into knowledge. Thus, to analyze how innovation strategy and practices adopted by the companies is a necessary step to achieve a sustainable competitive advantage. The present work sought to capture the perception of the employees of a Brazilian bank in relation to the innovation management in the institution. We applied a questionnaire validated by Tidd, Bessant and Pavitt (2008) through a case study of a descriptive nature, which proposes to analyze the innovation management in five dimensions: strategy, processes, innovative organization, relationships and learning. The results of the analysis point to the need to improve management strategies and routines, as well as to expand a communication on actions related to innovation, seeking to disseminate the innovation culture in the organization.","PeriodicalId":288834,"journal":{"name":"Gestão & Planejamento","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133395044","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-01DOI: 10.21714/2178-8030gep.v.21.6212
Wandilson Alisson Silva Lima, E. Davel
The research’s goal is to conceive and discuss a perspective of public policy implementation for student assistance in higher education based on the logic of effectiveness. It is considered the implementation process and the challenges of public policies aimed at the permanence of students during undergraduate studies, within the National Program of Student Assistance. The investigation is qualitative, based on documental analysis. The implementation process is presented at multiple levels. When considering both the political level, the organizational and operational levels (front line), the perspective of effective implementation becomes a strategic practice for student assistance policies to be implemented in a holistic way, capitalizing on the engagement of the different actors enrolled with the effectiveness of this process.
{"title":"IMPLEMENTAÇÃO DAS POLÍTICAS PÚBLICAS DE ASSISTÊNCIA ESTUDANTIL NAS IFES: A PERSPECTIVA DA EFETIVIDADE E SUAS VIRTUDES","authors":"Wandilson Alisson Silva Lima, E. Davel","doi":"10.21714/2178-8030gep.v.21.6212","DOIUrl":"https://doi.org/10.21714/2178-8030gep.v.21.6212","url":null,"abstract":"The research’s goal is to conceive and discuss a perspective of public policy implementation for student assistance in higher education based on the logic of effectiveness. It is considered the implementation process and the challenges of public policies aimed at the permanence of students during undergraduate studies, within the National Program of Student Assistance. The investigation is qualitative, based on documental analysis. The implementation process is presented at multiple levels. When considering both the political level, the organizational and operational levels (front line), the perspective of effective implementation becomes a strategic practice for student assistance policies to be implemented in a holistic way, capitalizing on the engagement of the different actors enrolled with the effectiveness of this process.","PeriodicalId":288834,"journal":{"name":"Gestão & Planejamento","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116356829","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-07-17DOI: 10.21714/2178-8030gep.v.20.5902
Dayani Cristina Teixeira Maciel, D. Volpato, A. Vieira, J. Zilli
Endomarketing is an important tool when used strategically in the organization to improve the climate and motivation of employees. Thus, this work aims to identify the strategic tools aimed at employees that the company under study already has, as well as their perceptions about it. Regarding the methodology used, it was characterized as a descriptive research on the purposes and case study regarding the means of investigation. The target population was the 24 employees of the tactical and operational level and two managers of the strategic level. The study was characterized by the collection of primary data and with respect to the technique of analysis of these data was with qualitative approach. For the data collection with the employees of the tactical and operational levels a questionnaire was used with 21 closed questions and 3 open questions and with the managers a semi-structured interview was used. It was verified that the company offers some tools of the endomarketing for the partial motivation of the collaborators. However, there is a need for structuring so that these plans do not weaken, causing the employee's productivity to fall. Their perceptions about these tools are in line with those of the managers, not causing great divergence in the answers obtained. These perceptions were positive, because many employees are satisfied with the tools that the company already has. It is worth mentioning that this study serves as a tool that helps managers to identify employees' needs so that they are always motivated.
{"title":"O endomarketing como ferramenta estratégica: Um estudo da percepção dos colaboradores de uma empresa localizada no extremo sul catarinense","authors":"Dayani Cristina Teixeira Maciel, D. Volpato, A. Vieira, J. Zilli","doi":"10.21714/2178-8030gep.v.20.5902","DOIUrl":"https://doi.org/10.21714/2178-8030gep.v.20.5902","url":null,"abstract":"Endomarketing is an important tool when used strategically in the organization to improve the climate and motivation of employees. Thus, this work aims to identify the strategic tools aimed at employees that the company under study already has, as well as their perceptions about it. Regarding the methodology used, it was characterized as a descriptive research on the purposes and case study regarding the means of investigation. The target population was the 24 employees of the tactical and operational level and two managers of the strategic level. The study was characterized by the collection of primary data and with respect to the technique of analysis of these data was with qualitative approach. For the data collection with the employees of the tactical and operational levels a questionnaire was used with 21 closed questions and 3 open questions and with the managers a semi-structured interview was used. It was verified that the company offers some tools of the endomarketing for the partial motivation of the collaborators. However, there is a need for structuring so that these plans do not weaken, causing the employee's productivity to fall. Their perceptions about these tools are in line with those of the managers, not causing great divergence in the answers obtained. These perceptions were positive, because many employees are satisfied with the tools that the company already has. It is worth mentioning that this study serves as a tool that helps managers to identify employees' needs so that they are always motivated.","PeriodicalId":288834,"journal":{"name":"Gestão & Planejamento","volume":"114 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128144666","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Asthar Morais de Azevedo, É. Fadul, Miguel Ângelo Rivera Castro, L. Cerqueira
{"title":"AVALIAÇÃO DE POLÍTICAS PÚBLICAS: EVIDÊNCIAS DO IMPACTO DO PROGRAMA SAÚDE DA FAMÍLIA NA AMPLIAÇÃO DA SAÚDE PREVENTIVA","authors":"Asthar Morais de Azevedo, É. Fadul, Miguel Ângelo Rivera Castro, L. Cerqueira","doi":"10.53706/gep.v.22.6677","DOIUrl":"https://doi.org/10.53706/gep.v.22.6677","url":null,"abstract":"","PeriodicalId":288834,"journal":{"name":"Gestão & Planejamento","volume":"3 3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126798078","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Adriane Vieira, Plínio Rafael Reis Monteiro, Letícia Fernanda dos Santos Rocha, Karla Aparecida Da Silva
{"title":"GÊNERO E VALORES RELATIVOS AO TRABALHO DE ESTUDANTES DA SAÚDE","authors":"Adriane Vieira, Plínio Rafael Reis Monteiro, Letícia Fernanda dos Santos Rocha, Karla Aparecida Da Silva","doi":"10.53706/gep.v.22.6985","DOIUrl":"https://doi.org/10.53706/gep.v.22.6985","url":null,"abstract":"","PeriodicalId":288834,"journal":{"name":"Gestão & Planejamento","volume":"150 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124199221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Taiani Corrêa da Costa, Sabrina Guimarães de Vargas, L. F. Battistella, Márcia Zampieri Grohmann
{"title":"VIVÊNCIAS DE SOFRIMENTO NO TRABALHO DE TÉCNICOS ADMINISTRATIVOS EM EDUCAÇÃO DE INSTITUIÇÕES PÚBLICAS DE ENSINO SUPERIOR","authors":"Taiani Corrêa da Costa, Sabrina Guimarães de Vargas, L. F. Battistella, Márcia Zampieri Grohmann","doi":"10.53706/gep.v.22.7027","DOIUrl":"https://doi.org/10.53706/gep.v.22.7027","url":null,"abstract":"","PeriodicalId":288834,"journal":{"name":"Gestão & Planejamento","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125054912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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