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Assessing spectator motivation for the Paralympics: the mediating role of attitude 残奥会观赛动机评估:态度的中介作用
Pub Date : 2022-09-08 DOI: 10.1108/ijsms-08-2021-0158
Minhong Kim, Jin H. Park, Youngmin Yoon
PurposeThe purpose of this study was to examine the influence of para-sport spectator motivation on spectator revisit intentions and the mediating effect of attitude on motivation and revisit intentions.Design/methodology/approachThis study was conducted in the context of the 2018 PyeongChang Winter Paralympic Games. A total of 350 respondents completed a survey. Confirmatory factor analysis (CFA) and structural equation modeling (SEM) were used to analyze the data.FindingsInspiration, supercrip image, physical skill/aesthetics, and social interaction had strong influences on attitudes toward Winter Paralympics, and attitude was also shown to have a strong impact on revisit intentions. The results also revealed the mediating effect of attitude on para-sports motivation factors (inspiration, supercrip image, physical skill/aesthetics, and social interaction) and revisit intentions.Originality/valueThis study extends the literature on para-sport spectator motivation. Although there are a few studies examining spectators' motivation to attend para-sport events, there is limited research on the relationships among motivation, attitude, and revisit intention based on consumer attitude theories. The results are valuable to sport managers in increasing the propensity of para-sports events by understanding the factors that lead to changes in attitudes and increases in future attendance.
目的本研究旨在探讨残疾人运动观众动机对观众重访意向的影响,以及态度对动机和重访意向的中介作用。本研究是在2018年平昌冬季残奥会的背景下进行的。共有350名受访者完成了一项调查。采用验证性因子分析(CFA)和结构方程模型(SEM)对数据进行分析。研究发现,灵感、超级形象、身体技能/审美和社会互动对冬季残奥会态度有显著影响,态度对重访意向也有显著影响。研究结果还揭示了态度对辅助运动动机因素(灵感、超级形象、身体技能/审美和社会互动)和重访意向的中介作用。原创性/价值本研究扩展了有关残疾人运动观众动机的文献。虽然有一些研究考察了观众参加残疾人体育赛事的动机,但基于消费者态度理论对动机、态度和重访意愿之间关系的研究还很有限。通过了解导致态度变化和未来出勤率增加的因素,研究结果对体育管理者提高残疾人体育项目的倾向有价值。
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引用次数: 1
Team loyalty and intergenerational influence: the role of nurturant fathering in the transference process 团队忠诚与代际影响:抚育型父亲在移情过程中的作用
Pub Date : 2022-08-30 DOI: 10.1108/ijsms-04-2022-0089
Daniel White, Dylan Williams, S. Dwyer, D. White
PurposeThis study assessed the intergenerational influence of family socialization, specifically, nurturant fathering – the affective quality fathers provide children through warmth and acceptance – to explore how individuals initially connect with a sports team to become team-loyal.Design/methodology/approachData were collected via an online survey from respondents self-described as college football fans who selected their “Favorite NCAA Division I football team.” The 623 respondents subsequently selected their biological father's favorite team. An intergenerational “match” between father and child served as the dependent variable. Step-wise logistic regression assessed the relationship that team loyalty, nurturant fathering, and their interaction had on the intergenerational matching of a father's favorite team.FindingsTeam loyalty had a significant, positive relationship with an intergenerational match. A positive but weak direct relationship was found between nurturant fathering and a favorite-team match. However, nurturant fathering significantly moderated the relationship between team loyalty and intergenerational match. This suggests that the quality of a father-child relationship during the child's formative years can facilitate team loyalty to a team favored by the father.Research limitations/implicationsThe strength and quality of the relationship between a father and his children through nurturant fathering during their formative years can facilitate mutual team loyalty toward a college football team if not directly, then indirectly, through an interaction effect with a parent-socialized, team-loyal child.Practical implicationsCollege athletic teams, and sports properties in general, should address the bond between fathers and their children to take advantage of the intergenerational transference process identified in this study through targeted, family-focused sports marketing. More specifically, university athletic departments should engage in marketing efforts that encourage and solidify the mutual loyalty fathers and children may have to their father's favorite football team. The outcome would be a competitive advantage that leads to the cultivation of long-lasting fans from generation to generation.Social implicationsCollege football teams and sports properties in general should engage in father-child marketing promotions to encourage and enhance the intergenerational influence of fathers on their children with respect to the father's favorite team. However, while building future team loyalty among the children, these marketing promotions and the resultant father-child game attendance concurrently reinforce the father-child relationship. This ideally leads to a virtuous cycle of parental bonding and team loyalty.Originality/valueThis study extends research in intergenerational influence in a sports setting by introducing the construct of Nurturant Fathering and its scale to the sports marketing literature. The results found that a
目的本研究评估家庭社会化的代际影响,特别是养育性父亲——父亲通过温暖和接纳提供给孩子的情感品质——以探索个体如何最初与体育团队建立联系,从而成为团队忠诚。设计/方法/方法数据是通过一项在线调查收集的,受访者自称是大学橄榄球迷,他们选择了他们“最喜欢的NCAA一级足球队”。623名受访者随后选择了他们生父最喜欢的球队。父亲和孩子之间的代际“匹配”是因变量。逐步逻辑回归评估了团队忠诚、养育性父亲及其相互作用对父亲最喜欢的团队代际匹配的影响。我们发现steam忠诚度与代际匹配有着显著的正相关关系。养育型父亲与最喜欢的球队比赛之间存在着积极但微弱的直接关系。然而,养育型父亲显著调节了团队忠诚与代际匹配的关系。这表明,在孩子的成长期,父子关系的质量可以促进团队对父亲所青睐的团队的忠诚。研究局限/启示在孩子的成长阶段,父亲和孩子之间通过养育性父亲的关系的强度和质量可以促进对大学足球队的相互团队忠诚,如果不是直接的,那么通过与父母社会化,团队忠诚的孩子的互动效应间接地。实际意义大学运动队,以及一般的体育产业,应该通过有针对性的、以家庭为中心的体育营销,解决父亲和孩子之间的联系,利用本研究中确定的代际转移过程。更具体地说,大学体育系应该进行营销努力,鼓励和巩固父亲和孩子对父亲最喜欢的足球队的相互忠诚。结果将是一种竞争优势,从而培养一代又一代的长期粉丝。社会意义大学橄榄球队和体育项目一般都应该进行父子营销促销,以鼓励和加强父亲对孩子的代际影响,使他们对父亲最喜欢的球队产生尊重。然而,在培养孩子们未来的团队忠诚度的同时,这些营销推广和由此产生的亲子游戏参与也同时强化了父子关系。理想情况下,这会导致父母关系和团队忠诚的良性循环。原创性/价值本研究通过将养育型父亲的建构及其规模引入体育营销文献,扩展了体育环境下代际影响的研究。结果发现,在父亲最喜欢的足球队方面,一个养育型的父亲可以促进父亲和孩子之间形成共同的球队忠诚。现有的研究主要集中在忠诚度的行为因素上(例如出勤率和收入)。本研究的重点是团队忠诚的态度方面。它从经验上确定了,至少在一定程度上,个人最初是如何与一个体育团队建立联系,从而成为团队忠诚的。
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引用次数: 1
Service encounter and repurchase intention in fitness centers: perceived value as a mediator and service innovativeness as a moderator 健身中心服务遭遇与再购买意愿:感知价值为中介,服务创新为调节因子
Pub Date : 2022-07-19 DOI: 10.1108/ijsms-03-2022-0055
Fong-Jia Wang, Weisheng Chiu
PurposeThis study examined the relationships between service encounter, perceived value, and repurchase intention in the fitness service sector through the theoretical lens of service-dominant logic. In addition, the mediating role of perceived value and the moderating role of service innovativeness were examined.Design/methodology/approachParticipants (n = 806) were drawn from fitness center customers in Taiwan using a convenience sampling technique. Partial least square structural equation modeling was used to test the hypotheses in the research model.FindingsThe results showed that service encounter had a positive impact on perceived value, which in turn affected repurchase intention. Moreover, the full mediating effect of perceived value was identified in the relationship between service encounter and repurchase intention. In addition, service innovativeness positively moderated the effect of service encounter on repurchase intention.Originality/valueThis study provides empirical evidence on the impact of staff-customer interactions (i.e. service encounter) on customers' perceptions and behaviors and identifies the critical role of perceived value as a mediating mechanism as well as a facilitating role of service innovativeness in enhancing repurchase intention.
目的本研究以服务优势逻辑为理论视角,探讨健身服务业服务遭遇、感知价值与再购买意愿之间的关系。此外,还考察了感知价值的中介作用和服务创新的调节作用。设计/方法/方法采用方便抽样方法,从台湾健身中心的顾客中抽取参与者(n = 806)。采用偏最小二乘结构方程模型对研究模型中的假设进行检验。结果发现:服务遭遇对感知价值有正向影响,感知价值进而影响再购买意愿。此外,在服务遭遇与再购买意愿的关系中,感知价值具有充分的中介作用。此外,服务创新正向调节服务相遇对再购买意愿的影响。原创性/价值本研究提供了员工与顾客互动(即服务相遇)对顾客感知和行为影响的实证证据,并确定了感知价值作为中介机制的关键作用,以及服务创新在增强再购买意愿中的促进作用。
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引用次数: 6
Temporal team switching after the elimination of the supported team at a knockout tournament 在淘汰赛中被支持的球队被淘汰后,临时团队切换
Pub Date : 2022-06-30 DOI: 10.1108/ijsms-01-2022-0001
E. Latypova, Hirotaka Matsuoka
PurposeWhile the tournament format is common within organized sports, little is known about the supporting behavior of tournament event fans. The defeat of the supported team and its' subsequent elimination could influence how fans associate themselves with the event. Hence, the present study aims to investigate the fans' responses to the favorite team's elimination at a knockout tournament focusing on whether they are willing to continue following the event and choose another team to support.Design/methodology/approachIn this paper fans' temporal switching behavior was explored in relationships with fans' identification with geographic area, sport itself and teams. The audience watching the Japanese National High School Baseball Championship was targeted for the online survey in March 2020, resulting in the final sample of 502 (287 observations used for reliability and validity tests).FindingsIndependent sample t-tests and logistic regression were employed in the study. 80% of respondents intended to continue following the tournament, which was associated with a higher attachment to sports. Place attachment by itself was not associated with the intention to continue. Most of the respondents who chose a certain team to support after the favorite team's elimination have retained their pattern of choosing the team (63.9%). Interestingly, fans with higher place attachment not only choose to continue following the tournament after their prefectural team's elimination but were willing to support another team from the same region.Originality/valueThis is one of the first papers providing evidence of tournament fan behavior and temporal switching.
虽然赛事形式在有组织的体育运动中很常见,但人们对赛事粉丝的支持行为知之甚少。支持球队的失败和随后的淘汰可能会影响球迷对赛事的看法。因此,本研究旨在调查球迷在淘汰赛中最喜欢的球队被淘汰后的反应,重点关注他们是否愿意继续关注该赛事并选择另一支球队来支持。设计/方法/方法本文探讨了球迷的时间转换行为与球迷对地理区域、运动本身和球队的认同的关系。本次在线调查的对象是2020年3月观看日本高中棒球锦标赛的观众,最终样本为502个(信度和效度检验用287个观察值)。研究采用独立样本t检验和logistic回归。80%的受访者打算继续观看比赛,这与他们对体育的高度依恋有关。地点连接本身与继续的意愿无关。在最喜欢的球队被淘汰后选择支持某个球队的受访者中,大多数(63.9%)保持了选择球队的模式。有趣的是,地方依恋度较高的球迷不仅在本县球队被淘汰后选择继续观看比赛,而且愿意支持来自同一地区的另一支球队。原创性/价值这是第一批提供锦标赛球迷行为和时间转换证据的论文之一。
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引用次数: 0
Distinctions in environmental attitudes between soccer and American football fans 足球迷和美式球迷对环境态度的差异
Pub Date : 2022-06-27 DOI: 10.1108/ijsms-01-2022-0023
Timothy B. Kellison, Beth A. Cianfrone
PurposeIn this study, the authors examine consumer attitudes toward a professional soccer club’s proenvironmental initiatives and evaluate whether key themes are consistent with those found in previous research of fans in different sporting contexts.Design/methodology/approachThe authors analyzed empirical material provided by 147 highly identified supporters of a Major League Soccer team. Using template analysis, the authors compared codes, categories and themes with those previously identified in a reference group of National Football League (NFL) fans.FindingsTwenty-three preliminary codes, nine categories and four themes were established by the researchers. Three themes – Considering Environmental Action, Business Insights and Impacting the Fan Experience – were all consistent with the NFL reference group. A fourth theme, Public Visibility, focused on the possibility that the club’s proenvironmental initiatives could provide a competitive advantage over rival cities and positively influence local programming and behaviors.Originality/valueThe results of this study support the notion that fan characteristics may differ across various demographic and structural contexts and fans’ recognition that a club could leverage its community standing to promote proenvironmental action.
在本研究中,作者考察了消费者对职业足球俱乐部环保举措的态度,并评估关键主题是否与之前在不同体育背景下对球迷的研究一致。设计/方法/方法作者分析了美国职业足球大联盟球队147名高度认同的支持者提供的实证材料。使用模板分析,作者将代码、类别和主题与之前在美国国家橄榄球联盟(NFL)球迷参考组中确定的代码、类别和主题进行了比较。研究人员建立了23个初步规范,9个类别和4个主题。三个主题——考虑环境行动、商业洞察和影响球迷体验——都与NFL参考组一致。第四个主题是“公众可见度”,关注的是俱乐部的环保举措能否提供相对于竞争城市的竞争优势,并对当地的节目和行为产生积极影响。独创性/价值本研究的结果支持这样一种观点,即球迷的特征可能在不同的人口统计学和结构背景下有所不同,球迷也认识到俱乐部可以利用其社区地位来促进环保行动。
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引用次数: 2
Effects of in-game brand congruity on esports consumers' implicit and explicit memory 游戏内品牌一致性对电子竞技消费者内隐记忆和外显记忆的影响
Pub Date : 2022-06-16 DOI: 10.1108/ijsms-03-2022-0085
Yongjin Hwang, N. Watanabe, M. Nagel
PurposeThis study aims to examine the impacts of brand congruity of in-game brand placement on esports consumers' implicit and explicit memory.Design/methodology/approachA 2 × 2 × 2 experimental design (N = 224) was used with an automobile racing game, NASCAR Heat 5. A series of statistical analyses, including MANOVA and logistic regressions, was conducted to test the proposed hypotheses.FindingsThe results revealed that ads on virtual billboards in the video game primed participants to create an implicit memory. Also, incongruent brands that were not very familiar to gamers provided greater impact than congruent brands.Originality/valueThis research is the first to test both implicit and explicit memory and provide practical evidence for the possibility of implicit memory building in the esports context. In addition, the current study also examined the impact of congruity to answer the previously inconsistent results.
目的研究游戏内品牌植入的品牌一致性对电子竞技消费者内隐记忆和外显记忆的影响。设计/方法/方法采用2 × 2 × 2的实验设计(N = 224),并采用NASCAR Heat 5赛车游戏。我们进行了一系列统计分析,包括方差分析和logistic回归,以检验提出的假设。研究结果显示,视频游戏中虚拟广告牌上的广告使参与者产生了内隐记忆。此外,玩家不太熟悉的不一致品牌比一致品牌的影响更大。独创性/价值本研究首次对内隐记忆和外显记忆进行了测试,为内隐记忆在电子竞技情境下构建的可能性提供了实践证据。此外,本研究还考察了一致性的影响,以回答之前不一致的结果。
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引用次数: 0
The role of trust in sports organization crisis communication: the case of the Houston Astros' sign-stealing scandal 信任在体育组织危机沟通中的作用:以休斯顿太空人队偷牌丑闻为例
Pub Date : 2022-06-14 DOI: 10.1108/ijsms-12-2021-0231
Seomgyun Lee, Taeyeon Oh
PurposeThe current study examines (1) the relationships among the crisis response, trust and negative behavioral intentions (i.e. avoidance and revenge), (2) the mediation role of trust in the crisis communication of sports organization and (3) the moderation effect of team identification between the crisis response and trust.Design/methodology/approachA questionnaire was used to collect data from 324 Major League Baseball (MLB) fans who met specific criteria (i.e. background information; knowing about the Houston Astros sign-stealing scandal and how the team responded to it). Confirmatory factor analysis and structural equation modeling were employed to test the proposed hypotheses.FindingsThe findings showed that perceived adequacy of the crisis response positively influenced sports fans' perceived trust. This trust was negatively associated with revenge and avoidance intentions. The mediation effect of trust was also found in the relationship between the crisis response and both avoidance and revenge intentions. Regarding the interaction effect of team identification, however, the relationship between the crisis response and trust was not moderated by team identification levels.Originality/valueThe present study contributes to a comprehensive understanding of crisis communication in sports fans' perceptions and behavioral intentions. It illuminates a psychological process through which perceived adequacy of crisis response reduces negative behavioral intentions through trust.
目的研究:(1)危机反应、信任与消极行为意向(回避、报复)之间的关系;(2)信任在体育组织危机沟通中的中介作用;(3)团队认同在危机反应与信任之间的调节作用。设计/方法/方法采用问卷调查的方式收集324名符合特定标准的美国职业棒球大联盟(MLB)球迷的数据(即背景信息;知道休斯顿太空人队偷牌丑闻以及球队对此的反应)。采用验证性因子分析和结构方程模型对提出的假设进行检验。研究结果表明,危机应对的感知充分性对体育迷的感知信任有正向影响。这种信任与报复和回避意图呈负相关。在危机反应与回避和报复意图的关系中也发现了信任的中介作用。在团队认同的互动效应方面,危机反应与信任的关系不受团队认同水平的调节。本研究有助于全面理解危机沟通在体育迷认知和行为意图中的作用。它阐明了一个心理过程,通过感知危机反应的充分性通过信任减少消极的行为意图。
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引用次数: 1
A systematic review on spectator behavior in esports: why do people watch? 电子竞技中观众行为的系统回顾:人们为什么观看?
Pub Date : 2022-06-06 DOI: 10.1108/ijsms-12-2021-0241
Julia Rietz, Kirstin Hallmann
PurposeEsports is rapidly growing in popularity and viewership. The study's purpose was threefold: (1) to provide a systematic review and synthesis of esports spectatorship research. (2) to provide a reference for the psychology of consumer behavior in esports live streaming and esports event attendance. (3) to deliver a clear picture of the factors that impact consumer behavior in esports online and on-site consumption.Design/methodology/approachThe study systematically reviews motivational aspects of online and on-site spectatorship using the Preferred Reporting Items for Systematic Review and Meta-Analysis Protocols (PRISMA). SCOPUS and Google Scholar were selected as social science databases. Twenty-five papers met the inclusion criteria: (1) published between 2000 and 2022, (2) empirical investigation, (3) focus on online and/or on-site esports spectatorship/events. Five papers implemented randomization to assess common method bias.FindingsTwenty-five papers qualified for subsequent analysis. The papers were mostly quantitative. They included a theoretical framework and investigated online esports spectatorship. Significant antecedents for motivation to watch esports online and/or on-site were fanship, tension release, entertainment, escaping everyday life and unique features like chat and direct communication. No consensus was found concerning similarities or differences between online and on-site esports spectatorship and traditional sports spectatorship.Originality/valueThis research contributed to a new theoretical, methodological and practical agenda. A more comparative approach analyzing contextual, structural and demographic cues could lead to a holistic picture of esports spectator motivation.
电子竞技的受欢迎程度和收视率正在迅速增长。该研究的目的有三个:(1)对电子竞技观众的研究进行系统的回顾和综合。(2)为电竞直播和电竞赛事观赛中的消费者行为心理提供参考。(3)清晰了解影响电子竞技在线和现场消费消费者行为的因素。设计/方法/方法本研究使用系统评价和荟萃分析方案的首选报告项目(PRISMA)系统地回顾了在线和现场观众的动机方面。社科数据库选择SCOPUS和Google Scholar。25篇论文符合纳入标准:(1)发表于2000年至2022年之间,(2)实证调查,(3)关注在线和/或现场电子竞技观众/活动。5篇论文采用随机化来评估共同方法偏差。25篇论文符合后续分析的条件。论文大多是定量的。他们包括一个理论框架,并调查了在线电子竞技的观众。在线和/或现场观看电子竞技的重要动机是粉丝,紧张释放,娱乐,逃避日常生活以及聊天和直接交流等独特功能。关于在线和现场电子竞技观看与传统体育观看的异同,没有达成共识。原创性/价值这项研究提出了一个新的理论、方法和实践议程。一种更具比较性的方法可以分析情境、结构和人口线索,从而全面了解电子竞技观众的动机。
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引用次数: 6
Risk and psychological return: a moderating role of COVID-19 risk perception in the impact of team identification on vitality after sport spectatorship in Tokyo 风险和心理回报:2019冠状病毒病风险认知在东京体育观赛后团队认同对活力的影响中的调节作用
Pub Date : 2022-05-27 DOI: 10.1108/ijsms-01-2022-0007
Keita Kinoshita, Hirotaka Matsuoka
PurposeThe purpose of the present study was to investigate the impact of sport fans' team identification on their emotional experiences (i.e. vitality and game satisfaction) using two-wave data in a specific sport event during the declaration of the emergency statement in Japan. The study also aims to test the moderating effects of risk perceptions about COVID-19 and the game outcome on the relationship between team identification and vitality/game satisfaction.Design/methodology/approachThe present research was conducted in the context of a sport event in Tokyo (the Japanese Rugby Top League 2020–2021 Season Playoff Tournament Final) during the declaration of the emergency statement period in Japan. The data were collected through a two-wave design (before and after the game) from the spectators of the event.FindingsTeam identification significantly predicted higher vitality after the game but not game satisfaction. Additionally, the moderation test found that sport fans with high social risk perception about the COVID-19 showed a positive relationship between team identification and vitality but not for the fans with low social risk perception.Practical implicationsThe present results suggest that sport events can be advertised for sport fans as a tool to increase physical and psychological energy in their daily lives during the pandemic.Originality/valueThe present study demonstrated that team identification predicted greater vitality after the spectatorship during the COVID-19 outbreak. In particular, higher social risk perception was a significant catalyst to improve vitality after the game.
本研究的目的是利用两波数据,在日本宣布紧急状态期间的一个特定体育赛事中,调查体育迷的团队认同对他们的情感体验(即活力和比赛满意度)的影响。本研究还旨在测试COVID-19风险认知和游戏结果对团队认同与活力/游戏满意度之间关系的调节作用。设计/方法/方法本研究是在日本宣布紧急声明期间在东京举行的体育赛事(日本橄榄球顶级联赛2020-2021赛季季后赛决赛)的背景下进行的。数据是通过两波设计(比赛前和比赛后)从比赛的观众中收集的。发现steam认同显著预示着游戏后更高的活力,而不是游戏满意度。此外,调节性检验发现,对新冠肺炎社会风险感知高的体育迷对球队的认同与活力呈正相关,而对社会风险感知低的体育迷则不存在正相关。实际意义目前的结果表明,体育赛事可以作为一种工具,在大流行期间增加体育爱好者的身体和心理能量的日常生活。独创性/价值本研究表明,在COVID-19爆发期间,团队识别预示着更大的活力。特别是,较高的社会风险感知是提高赛后活力的重要催化剂。
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引用次数: 2
From horizontal to vertical relationships: how online community identification fosters sport fans’ team identification and behavioural intentions 从横向关系到纵向关系:网络社区认同如何促进体育迷的团队认同和行为意向
Pub Date : 2022-05-16 DOI: 10.1108/ijsms-09-2021-0188
Sungkyung Kim, A. E. Manoli
PurposeWith the remarkable advancements in information and communication technologies, comprehending online sport fan communities is being pushed further up in the agenda of sport teams worldwide. Based on social identity theory, the main purpose of this research paper is to test the mechanism of how horizontal relationships developed through online communities lead to vertical relationships such as team identification and behavioural intentions.Design/methodology/approachUsing a sample of online baseball fan community members in South Korea (N = 400) and employing structural equations modelling, the current research examined the structural relations among online community identification, team identification, behavioural intention and WOM intention while testing moderating effect of perceived authenticity.FindingsThis study finds that online community identification has a significant positive impact on team-level consumer outcomes: team identification, behavioural intention and WOM intention. Team identification is verified as a significant determinant of both behavioural intention and WOM intention. Moreover, the partial mediating role of team identification in the relationships between online community identification and behavioural intentions are corroborated.Originality/valueThe present study furnishes essential information for identifying the underlying mechanism of how fan-to-fan horizontal relationships cultivate team-to-fan vertical relationships in the context of the virtual fan community.
随着信息和通信技术的显著进步,了解在线体育迷社区在世界各地的运动队的议程中被进一步提上日程。基于社会认同理论,本研究的主要目的是检验通过网络社区发展的横向关系如何导致团队认同和行为意向等纵向关系的机制。本研究以400名韩国在线棒球球迷社区成员为样本,采用结构方程模型,考察了网络社区认同、团队认同、行为意向和口碑意向之间的结构关系,并检验了感知真实性的调节作用。本研究发现,网络社区认同对团队层面的消费者结果有显著的正向影响:团队认同、行为意愿和口碑意愿。团队认同被证实是行为意愿和口碑意愿的重要决定因素。团队认同在网络社区认同与行为意向的关系中起到部分中介作用。原创性/价值本研究为确定在虚拟粉丝社区背景下,粉丝与粉丝之间的横向关系如何培养团队与粉丝之间的垂直关系的潜在机制提供了必要的信息。
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引用次数: 2
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International Journal of Sports Marketing and Sponsorship
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