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Determinant of Behavioral Intention to Use E-wedding Gifts 电子结婚礼物使用行为意向的决定因素
Pub Date : 2022-07-13 DOI: 10.37301/jmubh.v17i2.20011
Ranti Mawardi, Yulia Hendri Yeni, V. Pujani
This study aims to analyze the effect of perceived risk, perceived ease of use, and customer's attitude on behavioral intention to use e-wedding gifts in Padang. The type of research is explanatory research, with the research method being a descriptive survey that emphasizes quantitative methods. The sample is 160 users and those who intend to use the e-wedding gift in the city of Padang. The sampling technique is purposive sampling. The data analysis method used Structural Equation Modeling - Partial Least Square (SEM-PLS). The results showed that perceived risk had a significant effect on perceived ease of use, perceived risk had a significant impact on customer attitude, perceived risk had no significant effect on behavioral intention to use, perceived ease of use had no significant effect on behavioral intention to use, and customer attitude has a significant impact. The behavioral choice to use and perceived risk significantly affect behavioral intention to use through customer attitude. This study has several significant findings for e-wedding gift providers. The researcher hopes that this research can be developed so that the use of e-wedding gifts as the adoption of banking technology and digital wallets for alternative wedding gifts can be implemented better.
本研究旨在分析感知风险、感知易用性和顾客态度对巴东电子结婚礼物使用行为意愿的影响。研究类型为解释性研究,研究方法为强调定量方法的描述性调查。样本是160名巴东市的用户和打算使用电子结婚礼物的人。抽样技术是有目的的抽样。数据分析方法采用结构方程模型-偏最小二乘法(SEM-PLS)。结果表明,感知风险对感知易用性有显著影响,感知风险对顾客态度有显著影响,感知风险对行为使用意愿无显著影响,感知易用性对行为使用意愿无显著影响,顾客态度有显著影响。行为使用选择和感知风险通过顾客态度显著影响行为使用意向。这项研究对电子婚礼礼物供应商有几个重要的发现。研究人员希望本研究能够得到发展,以便更好地实施电子结婚礼物作为采用银行技术和数字钱包作为替代结婚礼物的使用。
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引用次数: 1
Analysis on Tourist Satisfaction with Tabek Patah Panorama Tourism Attraction in Tanah Datar Regency Based on Servqual Dimensions 基于等维的塔纳达尔县大白塔全景旅游景区游客满意度分析
Pub Date : 2022-07-13 DOI: 10.37301/jmubh.v17i2.20008
Tun Huseno
This research aims to identify the efforts conducted by the organizer of Tabek Patah Tourism in realizing tour services. In addition, the research also aims to describe the satisfaction of the tourists in general through Service Quality Dimensions which consists of tangible, reliability, responsiveness, assurance and empathy.  The method of data analysis that is used in this research is descriptive analysis by calculating the average and the median.  The data analysis technique used is calculating the level of respondent’s achievement to measure the service quality based on each service quality dimension. The results of the research find that the average of satisfaction index of Panorama Tabek Patah Visitors, based on 5 dimensions of Service Quality, is 69.76%. The highest score of respondent’s satisfaction is reliability, 72.15%. The lowest score of respondent’s satisfaction is responsiveness, 67.08%.
本研究旨在确定大白山旅游的组织者在实现旅游服务方面所做的努力。此外,研究还旨在通过服务质量维度(有形、可靠、响应、保证和共情)来描述游客的总体满意度。本研究使用的数据分析方法是计算平均值和中位数的描述性分析。使用的数据分析技术是根据服务质量的各个维度计算被调查者的成就水平来衡量服务质量。研究结果发现,Panorama Tabek Patah游客基于服务质量5个维度的平均满意度指数为69.76%。受访者满意度得分最高的是可靠性,为72.15%。受访者满意度得分最低的是回应性,为67.08%。
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引用次数: 0
The Role of Telecommuting in Improving the Performance of Sharia Bank Employees with Leader Control as a Moderating Variable 以领导控制为调节变量的远程办公对伊斯兰银行员工绩效的提升作用
Pub Date : 2022-07-13 DOI: 10.37301/jmubh.v17i2.20834
Fini Fitri Wahdini, Muhammad Zakiy
Pentingnya peningkatan kinerja karyawan selama pandemi Covid-19 tentunya memiliki dampak pada tercapainya tujuan perusahaan. Dalam meningkatkan kinerja karyawan diperlukan kontrol dari pemimpin untuk memberikan arahan kepada setiap karyawan dalam perusahaan tersebut. Tujuan penelitian ini adalah untuk melihat peran telecommuting dalam memperngaruhi kinerja karyawan selama pandemi Covid-19 yang dimoderasi oleh kontrol pemimpin. Penelitian ini mengambil objek pada Lembaga Keuangan Syariah di Yogyakarta. Penelitian kuantitatif dilakukan melalui survey dengan skala likert. Untuk sampel pada penelitian ini berjumlah 159 orang pada Lembaga Keuangan Syariah di Yogyakarta dan purposive sampling untuk teknik samplingnya. Pada penelitian ini, peneliti menggunakan sampel pada Bank Madina Syariah, BPRS Formes, Bank Muamalat, Bank Syariah Indonesia KC Yogyakarta, dan Bank BPD DIY Syariah. Peneliti menggunakan SEM PLS dari aplikasi SmartPLS 3.0 untuk menguji hipotesis. Hasil penelitian ini menunjukkan bahwa telecommuting berpengaruh positif signifikan terhadap kinerja karyawan selama pandemi Covid-19 dan kontrol pemimpin tidak dapat memoderasi pengaruh telecommuting terhadap kinerja karyawan selam pandemi Covid-19
Covid-19大流行期间提高员工表现的重要性,肯定会影响公司的目标实现。在提高员工绩效方面,需要领导控制,以便指导公司内的每一名员工。本研究的目的是看看在Covid-19大流行期间远程影响员工绩效的作用。这项研究以日惹伊斯兰金融机构为例。定量研究是通过对液体规模的调查进行的。这项研究的样本包括日惹伊斯兰金融机构159人,以及对其抽样技术的采样。在这项研究中,研究人员使用了Madina教法银行、BPRS Formes银行、Muamalat银行、印度尼西亚KC Yogyakarta伊斯兰银行和BPD DIY教法银行的样本。研究人员使用SEM plz 3.0应用程序来测试假设。本研究的结果表明,在Covid-19大流行期间,远程通信对员工表现产生了显著的积极影响,而领导控制不能遏制远程影响Covid-19大流行员工表现的影响
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引用次数: 0
The Role of Digital Innovation in SMEs: A Financial Performance Perspective 数字创新在中小企业中的作用:财务绩效视角
Pub Date : 2022-07-13 DOI: 10.37301/jmubh.v17i2.20184
L. Mangifera, F. Wajdi, F. Amalia, Aulia Uswatun Khasah
This research identifies the driving factors of SMEs' digital innovation and their effects on improving SMEs' financial performance during the COVID-19 pandemic, intending to discover the mediating role of digital innovation in improving SMEs' financial performance through innovation orientation, IT readiness, and digital capability. The type of research is quantitative with a sample of 188 SMEs actors in Surakarta and its surroundings who have adopted e-commerce and fintech, with SEM-PLS modeling analysis. The results show that digital innovation has an important role as a mediator for the variables of digital orientation, IT readiness, and digital capability that affect the improvement of SMEs' financial performance during the COVID 19 pandemic. SMEs that carry out digital innovation through e-commerce and fintech have increased financial performance compared to previously, this was seen from the percentage increase in sales and profits compared to the previous one. This research gives contribution to the new knowledge about the digital innovation of SMEs, the new conceptual framework that connects digital innovation with business performance from the perspective of financial performance. The significant positive effect of digital innovation on improving financial performance shows that it is important for small enterprise to improve their digitization skills and knowledge in business development to fulfill customer needs and improve performance for future business sustainability
本研究通过分析新冠肺炎疫情期间中小企业数字创新的驱动因素及其对中小企业财务绩效提升的影响,试图通过创新导向、IT就绪度和数字能力来发现数字创新对中小企业财务绩效提升的中介作用。研究类型是定量的,以泗水及其周边地区采用电子商务和金融科技的188家中小企业为样本,采用SEM-PLS建模分析。结果表明,在新冠疫情期间,数字创新在影响中小企业财务绩效改善的数字导向、IT准备程度和数字能力变量中发挥了重要的中介作用。通过电子商务和金融科技进行数字创新的中小企业的财务业绩比以前有所提高,这可以从销售额和利润的百分比增长中看出来。本研究提供了关于中小企业数字创新的新知识,从财务绩效的角度将数字创新与企业绩效联系起来的新概念框架。数字创新对改善财务绩效的显著积极影响表明,小企业在业务发展中提高数字化技能和知识,以满足客户需求,提高绩效,以实现未来业务的可持续性,这一点非常重要
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引用次数: 0
ANALISA PROMOTION STRATEGY DAN ENGAGEMENT AKUN INSTAGRAM PADA HOTEL NEW AYUDA BOGOR
Pub Date : 2022-01-19 DOI: 10.37301/jmubh.v17i1.19996
Christian Kuswibowo, Citra Yuniar Darmawan
This study aims to determine the promotion strategy on Social media Instagram New Ayuda Hotel at Puncak Bogor. The analysis of the promotion strategy in this study uses the promotion mix theory which consists of 5 strategies, namely: Advertising, Personal Selling, Sales Promotion, Public Relations, Direct Marketing. This research is a type of qualitative descriptive research. Data collection methods in this study were interviews, observation, and documentation. In this study, the validity of the data was tested using a triangulation examination technique. To test the validity of the data in this study, a triangulation method was carried out by comparing information or data from observations on Instagram @newayudahotel and the results of interviews with speakers at New Ayuda Hotel at Puncak Bogor. The result of this final project is New Ayuda Hotel at Puncak Bogor in managing its Instagram using Personal Selling, Sales Promotion, Public Relations and Direct Marketing strategies. From the research data regarding the promotion strategy on Instagram @newayudahotel it is good but not optimal. Because there are some obstacles such as the lack of consistency in creating Instagram content. Therefore, it is necessary to make a planning schedule in managing Instagram @newayudahotel.
本研究旨在确定在punak Bogor的New Ayuda Hotel的社交媒体Instagram上的推广策略。本研究的促销策略分析使用促销组合理论,包括5种策略,即:广告,个人销售,促销,公共关系,直接营销。本研究属于定性描述性研究。本研究的资料收集方法为访谈法、观察法和文献法。在本研究中,使用三角测量检测技术对数据的有效性进行了测试。为了检验本研究数据的有效性,通过比较Instagram @newayudahotel上观察到的信息或数据和对punak Bogor New Ayuda Hotel讲者的访谈结果,进行了三角测量方法。这个最终项目的结果是新阿尤达酒店在punak茂物管理其Instagram使用个人销售,促销,公共关系和直接营销策略。从Instagram @newayudahotel的推广策略的研究数据来看,它是好的,但不是最优的。因为有一些障碍,比如在创建Instagram内容时缺乏一致性。因此,在管理Instagram @newayudahotel时,有必要制定一个计划表。
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引用次数: 0
PENGARUH KUALITAS PELAYANAN DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH PADA OTO BANK NAGARI CABANG KOTO BARU 客户服务质量和满意度对员工忠诚的影响与客户满意度对员工忠诚的新KOTO分支机构
Pub Date : 2022-01-19 DOI: 10.37301/jmubh.v17i1.19949
Aldia Rilas, Mayroza Wiska, Fenisi Resty
This study was conducted to determine how much influence service quality and satisfaction customers on customer loyalty at Oto Bank Nagari Koto Baru Branch. The purpose of this research was carried out to find out how much influence Service Quality and Customer Satisfaction have on customer loyalty in Oto Bank Nagari Koto Baru Branch. The method in this study is a quantitative method and data collection using a questionnaire. The population in this study were all students of Dharmas Indonesia University as customers at Oto Bank Nagari, the respondents who were used as samples were 93 respondents. Based on the results of the study, it is known that the value of the coefficient. The results of the study prove that the magnitude of the nfluence of service quality on customer loyalty and the absence of nfluence of customer satisfaction on customer loyalty.
本研究是为了确定在Oto银行长利Koto Baru分行的服务质量和客户满意度对客户忠诚度的影响程度。本研究的目的是为了找出服务质量和客户满意度对顾客忠诚度的影响程度。本研究采用定量方法,采用问卷调查法收集数据。本研究的人群均为达摩印尼大学的学生,作为Oto Bank Nagari的客户,作为样本的被调查者为93名。根据研究结果可知,该系数的取值。研究结果表明,服务质量对顾客忠诚的影响程度显著,顾客满意对顾客忠诚的影响程度不显著。
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引用次数: 0
PENGARUH E-SERVICE QUALITY ( SIAKAD CLOUD) TERHADAP KEPUASAN MAHASISWA STIA YPPT PRIATIM TASIKMALAYA
Pub Date : 2022-01-19 DOI: 10.37301/jmubh.v17i1.19979
Lis Miati, Rudi Setiawan
Education is one of the efforts to achieve a standard of living or for better progress. Each university will provide good services to attract prospective students (students), apart from providing supporting and adequate facilities and infrastructure, and competent human resources in their fields. At this time a service can be done directly or indirectly. Electronic Services System or Electronic Services which is abbreviated as E-Services is a leading application that utilizes Information and Communication Technology. The web-based Academic Information System (SIAKAD CLOUD) aims to make it easier for students and lecturers to obtain the information they need, such as lecture materials, lecture schedules, Mid-semester Examination Schedules, Semester Final Exams and other campus activity information. The author uses an associative research type with a quantitative approach, while the number of samples in this study is 136 students of STIA YPPT Priatim Tasikmalaya. The results of the research and discussion show that the value of R Square or the square of the value of R, obtained a value of 0.537 or 53.7%, which means that community satisfaction is influenced by the existence of E-Service Quality of 53.7%. The significance value is 0.000, which means it is far from the alpha value, which is 0.05 (5%), meaning that E-Service Quality has an influence on student satisfaction.
教育是达到生活水平或取得更好进步的努力之一。每所大学都会提供良好的服务,以吸引未来的学生,除了提供支持和足够的设施和基础设施,以及在各自的领域有能力的人力资源。此时,服务可以直接或间接地完成。电子服务系统或电子服务,简称“电子服务”,是利用资讯及通讯科技的主要应用。基于网络的学术信息系统(SIAKAD CLOUD)旨在使学生和讲师更容易获得他们需要的信息,如课程资料,课程时间表,期中考试时间表,学期期末考试和其他校园活动信息。作者采用了关联研究类型和定量方法,本研究的样本数量为STIA YPPT Priatim Tasikmalaya的136名学生。研究讨论结果表明,R平方值或R值的平方,得到0.537或53.7%的值,即社区满意度受E-Service Quality存在的影响为53.7%。显著性值为0.000,与alpha值0.05(5%)相距甚远,说明E-Service Quality对学生满意度有影响。
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引用次数: 0
STRATEGI DAN KINERJA INVESTASI DALAM AKTIVITAS PERDAGANGAN INVESTOR ASING VS INVESTOR DOMESTIK 外国投资者与国内投资者之间贸易活动的投资策略和表现
Pub Date : 2022-01-19 DOI: 10.37301/jmubh.v17i1.19997
Johannes Maysan Damanik, E. Tandelilin
This study is aimed to find out the investment strategy and investment performance betwen foreign investrors and domestics investror who have transaction in Indonesia Stock Excange. A Proxy used to see the Investment Strategy and Investment Performance in this study is the Trading Profit from transaction wich has been done by the investors. Investment strategy chossen bt investors can be seen from the investor’s tendency in doing some sales which contains some shareds with positive and negative valued trading profit. Investment Performance is seen from the investor’s capability in producing positive valued trading profit. This study used intra-day transaction data which are transacted by foreign investors and domestic investors. The result of this study found that foreign investors used a momentum when transacting in the stock excange and domestics investor using a contrarian when transacting in the stock excange. This study olso found that there isn’t defferent performance between foreign investors and domestik investors in stock excange transactions activities.
本研究旨在了解在印尼证券交易所进行交易的外国投资者与国内投资者之间的投资策略与投资绩效。在本研究中,一个用来衡量投资策略和投资绩效的代理是投资者从交易中获得的交易利润。投资者选择的投资策略可以从投资者倾向于做一些销售中看出,其中包含一些具有正价值和负价值的交易利润的股票。投资绩效是从投资者产生正价值交易利润的能力来看的。本研究使用了外国投资者和国内投资者的日内交易数据。本研究结果发现,外国投资者在证券交易所交易时使用动量,而国内投资者在证券交易所交易时使用反向。本研究还发现,外国投资者与国内投资者在证券交易活动中的表现并无差异。
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引用次数: 0
KUALITAS PELAYANAN, PRODUK DAN PROMOSI SEBAGAI VARIABEL INTERVENING UNTUK MELIHAT LOYALITAS KONSUMEN PENIKMAT COFFEE DI KOTA BUKITTINGGI 服务质量、产品和促销作为一个变量的干预,以看到咖啡客户的忠诚度在武吉市
Pub Date : 2022-01-19 DOI: 10.37301/jmubh.v17i1.19985
Andria Ningsih, Ekal Hendrayani, Mike Triani, Mustika Lukman Arief
Changes in consumer desires today have a lot of positive impacts on entrepreneurs, especially coffee shops. Sometimes people prefer to come just to enjoy just a drink according to the menu provided at the cafe. This study aims to determine the effect of service quality, product effect on promotion, whether the effect of service and product quality has a direct effect on consumer loyalty and service and product quality affect consumer loyalty through promotion. The population is consumers who often come to the cafe. Sampling using the technique of accidental sampling, the number of respondents as many as 100. The method of data collection using observation, and questionnaires, descriptive data analysis techniques, classical assumption test and path. The findings obtained are the quality of service and product quality have an effect on promotion, service quality has a direct effect on consumer loyalty, while the product has no effect on consumer loyalty through promotion. Although consumers do not pay attention to the quality of the products offered, the quality of taste should be maintained, so that new and old customers continue to come to visit the KOPIGO Bukittinggi cafe 
今天消费者需求的变化对企业家有很多积极的影响,尤其是咖啡店。有时候,人们来这里只是为了根据咖啡馆提供的菜单享用一杯饮料。本研究旨在确定服务质量、产品效应对促销的影响,服务和产品质量的效应是否直接影响消费者忠诚,服务和产品质量是否通过促销影响消费者忠诚。人口是经常来咖啡馆的消费者。抽样采用偶然抽样的技术,受访者人数多达100人。数据收集方法采用观察法、问卷调查法、描述性数据分析技术、经典假设检验和路径法。得到的结果是服务质量和产品质量对促销有影响,服务质量对消费者忠诚度有直接影响,而产品通过促销对消费者忠诚度没有影响。消费者虽然不注重所提供产品的质量,但要保持口味的质量,让新老客户不断前来光顾KOPIGO Bukittinggi cafe
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引用次数: 0
THE INFLUENCE OF PROFITABILITY AND LEVERAGE ON COMPANY VALUE WITH GOOD CORPORATE GOVERNANCE AS MODERATING VARIABLES 以良好的公司治理为调节变量的盈利能力和杠杆对公司价值的影响
Pub Date : 2022-01-19 DOI: 10.37301/jmubh.v17i1.19991
Dodi Suryadi
The motivation behind this review was to look at the impact of benefit and influence on firm worth with GCG as a directing variable of exact investigations on assembling organizations recorded on the Indonesia Stock Trade 2014-2018. Information investigation in this review utilized relapse to decide the impact of the factors engaged with the review. The aftereffects of the examination are, to some degree the benefit variable altogether affects firm worth with prob. 0.0000 and influence essentially affects firm worth with prob level. 0.0062. All the while, productivity and use factors fundamentally affect firm worth with prob level. 0. 00000. The worth of R2 acquired is 0. 964539 which implies the commitment of the free factor is 96, 45% to the reliant variable. To some degree, the productivity variable has no impact on the worth of the organization which is directed by GCG with a prob esteem. of 0.5547. Somewhat, the influence variable has no impact on the worth of the organization which is directed by GCG with a prob esteem. of 0.4766. All the while, benefit and use factors have a positive and critical impact on firm worth directed by GCG with a prob level. 0.00000. The worth of R2 got is 0.966961, which implies that the commitment of the autonomous variable is 96.69% to the reliant variable.
本次审查背后的动机是研究利益和影响对公司价值的影响,将GCG作为对2014-2018年印度尼西亚股票交易记录的组装组织进行精确调查的指导变量。本综述中的信息调查利用复发来确定与综述有关的因素的影响。考核的后遗症是,效益变量在一定程度上共同影响着企业价值。0.0000和影响本质上以概率水平影响企业价值。0.0062. 一直以来,生产率和使用因素都从根本上影响着企业价值。0. 00000. 获得的R2的值为0。964539这意味着自由因子对因变量的承诺是96,45%。在一定程度上,生产力变量对GCG所指导的组织价值没有影响。0.5547。在某种程度上,影响变量对GCG所指导的组织价值没有影响。0.4766。同时,效益和利用因素对GCG指导下的企业价值具有正向和临界的影响,且影响程度为probb水平。0.00000. 得到的R2值为0.966961,即自变量对因变量的承诺为96.69%。
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引用次数: 0
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Jurnal Manajemen Universitas Bung Hatta
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