The millennial generation is a generation that was born between the 1980s and the present. This generation is very familiar with the world of digital-based technology. The use of gadgets is part of their lifestyle. The number of social media users among millennials is quite large, reaching 93%. Moreover, at this time, the risk of being infected with the corona virus in financial transactions is a direct concern of the public in every purchasing activity. So that people prefer to use contactless financial transactions by making payments through digital wallet applications. This study aims to determine the phenomenon of cashless society in the millennial generation in dealing with Covid-19. In this study, the researcher chose to use a qualitative research type. Data collection techniques were carried out by interview, non-participant observation method on 15 key informants of students of the Batanghari Nusantara Islamic Institute. The results showed that most people, especially millennials, used the OVO, Shopee, Link Aja, Dana and other applications during the Covid-19 pandemic. By using a payment instrument like this it makes it easier for public services to reduce the risk of being infected with the corona virus.
{"title":"Fenomena Cashless Society Pada Generasi Milenial dalam Menghadapi COVID-19","authors":"Dini Haryati","doi":"10.35899/BIEJ.V3I1.202","DOIUrl":"https://doi.org/10.35899/BIEJ.V3I1.202","url":null,"abstract":"The millennial generation is a generation that was born between the 1980s and the present. This generation is very familiar with the world of digital-based technology. The use of gadgets is part of their lifestyle. The number of social media users among millennials is quite large, reaching 93%. Moreover, at this time, the risk of being infected with the corona virus in financial transactions is a direct concern of the public in every purchasing activity. So that people prefer to use contactless financial transactions by making payments through digital wallet applications. This study aims to determine the phenomenon of cashless society in the millennial generation in dealing with Covid-19. In this study, the researcher chose to use a qualitative research type. Data collection techniques were carried out by interview, non-participant observation method on 15 key informants of students of the Batanghari Nusantara Islamic Institute. The results showed that most people, especially millennials, used the OVO, Shopee, Link Aja, Dana and other applications during the Covid-19 pandemic. By using a payment instrument like this it makes it easier for public services to reduce the risk of being infected with the corona virus.","PeriodicalId":296615,"journal":{"name":"Business Innovation and Entrepreneurship Journal","volume":"107 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116366957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract - This study aims to determine the effect of Product Quality, Service Quality, Price and Location on Purchasing Decisions at Taliwang Restaurant 1. This restaurant is located on AA Gede Ngurah Street No.26, Cakranegara, Mataram City. The population in this study were customers of the Taliwang Restaurant 1 and samples were taken of 50 respondents using accidental sampling technique. The analysis carried out in this research is multiple linear regression analysis, while the testing stages are validity test, reliability test, multiple regression analysis, hypothesis testing through F test and t test, with product moment correlation coefficient. From the regression analysis, the equation is obtained Y = 1.099 + 0.363X1 + 0.305X2 + 0.069X3 + 0.123X4. Hypothesis testing using the F test shows that the four independent variables studied are proven to simultaneously influence purchasing decisions, where the value of F count> F table (8.624> 2.58). Abstrak – Penelitian ini bertujuan untuk mengetahui pengaruh Kualitas Produk, Kualitas Layanan, Harga dan Lokasi Terhadap Keputusan Pembelian pada Rumah Makan Taliwang 1. Rumah Makan ini berlokasi di jalan AA Gede Ngurah No.26, Kec. Cakranegara, Kota Mataram. Populasi dalam penelitian ini adalah pelanggan rumah makan taliwang 1 dan sampel yang diambil sebanyak 50 responden dengan menggunakan teknik accidental sampling. Analisis yang dilakukan dalam penelitian ini adalah analisis regresi linear berganda, adapun tahap-tahap pengujiannya adalah uji validitas, uji reliabilitas, analisis regresi berganda, pengujian hipotesis melalui Uji F dan Uji t, dengan koefisien korelasi product moment. Dari analisis regresi diperoleh persamaan Y = 1.099 + 0.363X1 + 0.305X2 + 0.069X3 + 0.123X4. Pengujian hipotesis menggunakan Uji F menunjukkan bahwa keempat variabel independen yang diteliti terbukti secara simultan berpengaruh terhadap keputusan pembelian, dimana nilai F hitung > F tabel (8,624 > 2,58).
摘要:本研究旨在确定产品质量、服务质量、价格和地理位置对Taliwang餐厅采购决策的影响。这家餐厅位于马塔兰市Cakranegara AA Gede Ngurah街26号。本研究的人口为Taliwang餐厅1的顾客，采用偶然抽样技术抽取50名受访者的样本。本研究进行的分析为多元线性回归分析，检验阶段为效度检验、信度检验、多元回归分析，并通过F检验和t检验进行假设检验，采用积矩相关系数。由回归分析得到方程Y = 1.099 + 0.363X1 + 0.305X2 + 0.069X3 + 0.123X4。使用F检验的假设检验表明，所研究的四个自变量同时影响购买决策，其中F计数的值> F表(8.624> 2.58)。[摘要]Penelitian ini bertujuan untuk mengetahui pengaruh Kualitas Produk, Kualitas Layanan, Harga dan Lokasi Terhadap Keputusan Pembelian pada Rumah Makan Taliwang。Rumah Makan ini berlokasi di jalan AA Gede Ngurah 26号，Kec。哥打马塔兰的Cakranegara。Populasi dalam penelitian ini adalah pelanggan rumah makan taliwang 1 dan样本yang diambil sebanyak 50名受访者dunan menggunakan技术偶然抽样。分析yangdilakukan dalam penelitian ini adalah分析回归线性berganda, adapadaptertahap -tahap pengujiannya adalah uji有效性，uji可靠性，分析回归berganda, penguin hipoesis melalui uji F - uji t, dengan koefisien korelasi产品力矩。Dari analysis regresi diperoleh persamaan Y = 1.099 + 0.363X1 + 0.305X2 + 0.069X3 + 0.123X4。penguin hipoesis menggunakan Uji F menunjukkan bahwa keempat variable independent yang diteliti terbukti secara simultan berpengaruh terhadap keputusan pembelian, dimana nilai F hitung > F table(8,624 > 2,58)。
{"title":"Pengaruh Kualitas Produk, Kualitas Layanan, Harga, dan Lokasi terhadap Keputusan Pembelian","authors":"Abdurrahman Abdurrahman, Rini Anggriani","doi":"10.35899/BIEJ.V2I4.174","DOIUrl":"https://doi.org/10.35899/BIEJ.V2I4.174","url":null,"abstract":"Abstract - This study aims to determine the effect of Product Quality, Service Quality, Price and Location on Purchasing Decisions at Taliwang Restaurant 1. This restaurant is located on AA Gede Ngurah Street No.26, Cakranegara, Mataram City. The population in this study were customers of the Taliwang Restaurant 1 and samples were taken of 50 respondents using accidental sampling technique. The analysis carried out in this research is multiple linear regression analysis, while the testing stages are validity test, reliability test, multiple regression analysis, hypothesis testing through F test and t test, with product moment correlation coefficient. From the regression analysis, the equation is obtained Y = 1.099 + 0.363X1 + 0.305X2 + 0.069X3 + 0.123X4. Hypothesis testing using the F test shows that the four independent variables studied are proven to simultaneously influence purchasing decisions, where the value of F count> F table (8.624> 2.58). \u0000 \u0000Abstrak – Penelitian ini bertujuan untuk mengetahui pengaruh Kualitas Produk, Kualitas Layanan, Harga dan Lokasi Terhadap Keputusan Pembelian pada Rumah Makan Taliwang 1. Rumah Makan ini berlokasi di jalan AA Gede Ngurah No.26, Kec. Cakranegara, Kota Mataram. Populasi dalam penelitian ini adalah pelanggan rumah makan taliwang 1 dan sampel yang diambil sebanyak 50 responden dengan menggunakan teknik accidental sampling. Analisis yang dilakukan dalam penelitian ini adalah analisis regresi linear berganda, adapun tahap-tahap pengujiannya adalah uji validitas, uji reliabilitas, analisis regresi berganda, pengujian hipotesis melalui Uji F dan Uji t, dengan koefisien korelasi product moment. Dari analisis regresi diperoleh persamaan Y = 1.099 + 0.363X1 + 0.305X2 + 0.069X3 + 0.123X4. Pengujian hipotesis menggunakan Uji F menunjukkan bahwa keempat variabel independen yang diteliti terbukti secara simultan berpengaruh terhadap keputusan pembelian, dimana nilai F hitung > F tabel (8,624 > 2,58).","PeriodicalId":296615,"journal":{"name":"Business Innovation and Entrepreneurship Journal","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114094406","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract– This study aims to determine the effect of self-control, motivation, interest, and learning behavior on the level of accounting comprehension. The population in this study were students of IAI Nusantara Batanghari and Dinamika Bangsa Jambi University. The number of students at the Faculty of Economics at the final level for IAI Nusantara Batanghari amounted to 50 people, and students at the University of Dinamika Bangsa Jambi majoring in computerized accounting were 30 people. The sampling technique in this study is saturated sampling technique, where all the population is sampled, so that the total sample in this study amounted to 80 people. The technique of distributing questionnaires was carried out online via google from the students of IAI Nusantara Batanghari and Dinamika Bangsa Jambi University. The data analysis used in this research is multiple regression analysis with the help of a computer through the SPSS 20.0 for Windows program. The results showed that self-control, motivation, learning behavior had an effect on the level of understanding of accounting, only interest in learning had no effect on the level of understanding of accounting. But simultaneously shows all the independent variables of this study; self-control, motivation, learning behavior and interest in learning have an effect on the dependent variable, namely; level of accounting understanding. Abstrak– Penelitian ini bertujuan untuk mengetahui Pengaruh Pengendalian Diri, Motivasi, Minat, dan Perilaku Belajar Terhadap Tingkat Pemahaman Akuntansi. Populasi dalam penelitian ini adalah mahasiswa-mahasiswa IAI Nusantara Batanghari dan Universitas Dinamika Bangsa Jambi. Jumlah mahasiswa Fakultas Ekonomi ditingkat akhir untuk IAI Nusantara Batanghari berjumlah 50 orang, dan mahasiswa Universitas Dinamika Bangsa Jambi jurusan komputerisasi akuntansi berjumlah 30 orang. Teknik pengambilan sampel pada penelitian ini adalah dengan teknik sampling jenuh, dimana semua populasi yang dijadikan sampel, sehingga total sampel pada penelitian ini berjumlah 80 orang. Teknik penyebaran kuesioner dilakukan secara online melalui google from kepada mahasiswa Mahasiswa IAI Nusantara Batanghari dan Universitas Dinamika Bangsa Jambi. Analisis data yang digunakan adalam penelitian adalah analisis regresi berganda dengan bantuan komputer melalui program SPSS 20.0 for Windows. Hasil Penelitian menunjukkan pengendalian diri, motivasi, perilaku belajar berpengaruh terhadap tingkat pemahaman akuntansi hanya minat belajar yang tidak berpengaruh terhadap tingkat pemahaman akuntansi. Tetapi secara simultan menunjukkan semua variabel independen penelitian ini ; pengendalian diri, motivasi, perilaku belajar dan minat belajar berpengaruh terhadap variabel dependen, yaitu ; tingkat pemahaman akuntansi.
摘要:本研究旨在确定自我控制、动机、兴趣和学习行为对会计理解水平的影响。本研究的人群是IAI Nusantara Batanghari和Dinamika Bangsa Jambi大学的学生。在IAI Nusantara Batanghari的最后一级经济学院的学生人数达到50人，在Dinamika Bangsa Jambi大学主修计算机会计的学生人数为30人。本研究的抽样技术是饱和抽样技术，对所有人群进行抽样，因此本研究的总样本为80人。发放问卷的技术是通过谷歌从IAI Nusantara Batanghari和Dinamika Bangsa Jambi大学的学生中进行的。本研究使用的数据分析是在计算机的帮助下，通过SPSS 20.0 for Windows程序进行多元回归分析。结果显示，自我控制、动机、学习行为对会计理解水平有影响，只有学习兴趣对会计理解水平无影响。但同时显示了本研究的所有自变量;自我控制、动机、学习行为和学习兴趣对因变量有影响，即;对会计的理解程度。摘要:Penelitian ini bertujuan untuk mengetahui Pengaruh Pengendalian Diri, Motivasi, Minat, dan pereraku Belajar Terhadap Tingkat Pemahaman Akuntansi。巴当哈里大学(Universitas Dinamika Bangsa Jambi)Jumlah mahasiswa Fakultas Ekonomi ditingkat akhir untuk IAI Nusantara Batanghari berjumlah 50 orang, dan mahasiswa Universitas Dinamika Bangsa Jambi jurusan komputerisasi akuntansi berjumlah 30 orang。techknik pengambilan sampel pada penelitian ini adalah dengan techknik sampling jenuh, dimana semua populasi yang dijadikan sampel, sehinga total sample pada penelitian ini berjumlah 80。Teknik penyebaran kuesioner dilakukan secara online melalui google来自kepaada mahasiswa mahasiswa IAI Nusantara Batanghari dan Universitas Dinamika Bangsa Jambi。分析数据yang digunakan adalam penelitian adalah analysis regresi berganda dengan bantuan计算机统计程序SPSS 20.0 for Windows。Hasil Penelitian menunjukkan pengendalian diri, motivasi, peraku belajar berpengaruh, terhahaman akuntani, hanya minat belajar yang, tidak berpengaruh, terhadap tingkat, pemahaman akuntani。Tetapi secara - menunjukkan - semua变量独立penelitian;Pengendalian diri, motivasi, peraku belajar danminat belajar berpengaruh terhadap变量依赖，yitu;Tingkat pemahaman akuntansi。
{"title":"Pengaruh Pengendalian Diri, Motivasi, Perilaku dan Minat Belajar terhadap Tingkat Pemahaman Akuntansi","authors":"Dini Haryati, Ayu Feranika","doi":"10.35899/BIEJ.V2I4.173","DOIUrl":"https://doi.org/10.35899/BIEJ.V2I4.173","url":null,"abstract":"Abstract– This study aims to determine the effect of self-control, motivation, interest, and learning behavior on the level of accounting comprehension. The population in this study were students of IAI Nusantara Batanghari and Dinamika Bangsa Jambi University. The number of students at the Faculty of Economics at the final level for IAI Nusantara Batanghari amounted to 50 people, and students at the University of Dinamika Bangsa Jambi majoring in computerized accounting were 30 people. The sampling technique in this study is saturated sampling technique, where all the population is sampled, so that the total sample in this study amounted to 80 people. The technique of distributing questionnaires was carried out online via google from the students of IAI Nusantara Batanghari and Dinamika Bangsa Jambi University. The data analysis used in this research is multiple regression analysis with the help of a computer through the SPSS 20.0 for Windows program. The results showed that self-control, motivation, learning behavior had an effect on the level of understanding of accounting, only interest in learning had no effect on the level of understanding of accounting. But simultaneously shows all the independent variables of this study; self-control, motivation, learning behavior and interest in learning have an effect on the dependent variable, namely; level of accounting understanding. \u0000 \u0000Abstrak– Penelitian ini bertujuan untuk mengetahui Pengaruh Pengendalian Diri, Motivasi, Minat, dan Perilaku Belajar Terhadap Tingkat Pemahaman Akuntansi. Populasi dalam penelitian ini adalah mahasiswa-mahasiswa IAI Nusantara Batanghari dan Universitas Dinamika Bangsa Jambi. Jumlah mahasiswa Fakultas Ekonomi ditingkat akhir untuk IAI Nusantara Batanghari berjumlah 50 orang, dan mahasiswa Universitas Dinamika Bangsa Jambi jurusan komputerisasi akuntansi berjumlah 30 orang. Teknik pengambilan sampel pada penelitian ini adalah dengan teknik sampling jenuh, dimana semua populasi yang dijadikan sampel, sehingga total sampel pada penelitian ini berjumlah 80 orang. Teknik penyebaran kuesioner dilakukan secara online melalui google from kepada mahasiswa Mahasiswa IAI Nusantara Batanghari dan Universitas Dinamika Bangsa Jambi. Analisis data yang digunakan adalam penelitian adalah analisis regresi berganda dengan bantuan komputer melalui program SPSS 20.0 for Windows. Hasil Penelitian menunjukkan pengendalian diri, motivasi, perilaku belajar berpengaruh terhadap tingkat pemahaman akuntansi hanya minat belajar yang tidak berpengaruh terhadap tingkat pemahaman akuntansi. Tetapi secara simultan menunjukkan semua variabel independen penelitian ini ; pengendalian diri, motivasi, perilaku belajar dan minat belajar berpengaruh terhadap variabel dependen, yaitu ; tingkat pemahaman akuntansi.","PeriodicalId":296615,"journal":{"name":"Business Innovation and Entrepreneurship Journal","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131334451","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract– This study aims to examine and analyze the effect of religiosity, profit sharing and service on interest in saving at the Surakarta Islamic Bank. The benefits that are expected to increase and provide knowledge related to the influence of religiosity, profit sharing and services on the interest in saving at the Surakarta Islamic Bank, can be used as material for community consideration and Islamic banking management to develop the role of Islamic banking and marketing strategies in Surakarta. The sampling technique was using purposive sampling technique. The population and sample in this study were 71 people who fit the specified criteria. The data were processed using SPSS, the tests carried out included instrument tests, classical assumption tests and multiple linear regression tests. The conclusion in this study is that religiosity has an effect on the interest in saving in Islamic banks in Surakarta. Profit sharing affects the interest in saving in Islamic banks in Surakarta. Services affect the interest in saving at a syariah bank in Surakarta. Abstrak– Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh religiusitas, bagi hasil dan pelayanan terhadap minat menabung di Bank Syariah Surakarta. Manfaat yang diharapkan dapat menambah dan memberikan pengetahuan yang berkaitan dengan pengaruh religiusitas, bagi hasil dan pelayanan terhadap minat menabung di Bank Syariah Surakarta, dapat digunakan sebagai bahan pertimbangan masyarakat dan manajemen perbankan syariah untuk mengembangkan peranan perbankan syariah dan strategi marketing di Kota Surakarta. Teknik pengambilan sampel menggunakan teknik purposive sampling. Populasi dan sampel dalam penelitian ini adalah 71 orang yang sesuai dengan kriteria yang ditentukan. Data diolah menggunakan SPSS , pengujian yang dilakukan meliputi uji instrumen, uji asumsi klasik dan uji regresi linier berganda. Kesimpulan dalam penelitian ini adalah religiusitas berpengaruh terhadap minat menabung di bank syariah surakarta. Bagi hasil berpengaruh terhadap minat menabung di bank syariah surakarta. Pelayanan berpengaruh terhadap minat menabung di bank syariah surakarta.
摘要:本研究旨在检验和分析宗教信仰、利润分享和服务对苏拉卡塔伊斯兰银行储蓄利息的影响。预期将增加并提供与宗教信仰、利润分享和服务对苏拉卡塔伊斯兰银行储蓄兴趣的影响有关的知识的好处，可作为社区和伊斯兰银行管理部门考虑的材料，以发展伊斯兰银行在苏拉卡塔的作用和营销战略。抽样技术采用目的性抽样技术。这项研究的总体和样本是71个符合特定标准的人。采用SPSS软件对数据进行处理，进行的检验包括仪器检验、经典假设检验和多元线性回归检验。本研究的结论是，宗教信仰对泗水伊斯兰银行的储蓄兴趣有影响。利润分成影响了苏拉卡塔伊斯兰银行的储蓄兴趣。服务影响了苏拉卡一家伊斯兰银行的储蓄兴趣。摘要- Penelitian ini bertujuan untuk menguji dan menganalis pengaruh religiusitas, bagi hasil dan pelayanan terhadap minat menabung di Bank islamia Surakarta。Manfaat yang diharapkan dapat menambah dan memberikan pengetahuan yang berkaitan dengan pengaruh religiusitas, bagi hasil dan pelayanan terhadap minat menabung di Bank Syariah, dapat digunakan sebagai bahan pertimbangan masyarakat dan managajemen perbankan Syariah untuk mengembangkan peranan perbankan Syariah dan strategy marketing di Kota Surakarta。泰克样品，孟古纳肯样品，泰克目的取样。1 .人口普查结果显示，人口普查结果显示，人口普查结果显示，人口普查结果显示，人口普查结果为人口普查。数据diolah menggunakan SPSS, penguin yang dilakukan meliputi uji仪器，uji asumsi klasik和uji regression linier berganda。kespulpan dalam penelitian ini adalah religiusitas berpengaruh terhadap minat menabung di bank ysariah surakarta。Bagi hasil berpengaruh terhadap minat menabung di bank ysariah surakarta。印尼政府官员说:“我是印尼政府官员。”
{"title":"Faktor-faktor yang Mempengaruhi Minat Menabung di Bank Syariah Surakarta","authors":"Ipfa Retno Astuti","doi":"10.35899/biej.v2i3.151","DOIUrl":"https://doi.org/10.35899/biej.v2i3.151","url":null,"abstract":"Abstract– This study aims to examine and analyze the effect of religiosity, profit sharing and service on interest in saving at the Surakarta Islamic Bank. The benefits that are expected to increase and provide knowledge related to the influence of religiosity, profit sharing and services on the interest in saving at the Surakarta Islamic Bank, can be used as material for community consideration and Islamic banking management to develop the role of Islamic banking and marketing strategies in Surakarta. The sampling technique was using purposive sampling technique. The population and sample in this study were 71 people who fit the specified criteria. The data were processed using SPSS, the tests carried out included instrument tests, classical assumption tests and multiple linear regression tests. The conclusion in this study is that religiosity has an effect on the interest in saving in Islamic banks in Surakarta. Profit sharing affects the interest in saving in Islamic banks in Surakarta. Services affect the interest in saving at a syariah bank in Surakarta. \u0000 \u0000 \u0000Abstrak– Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh religiusitas, bagi hasil dan pelayanan terhadap minat menabung di Bank Syariah Surakarta. Manfaat yang diharapkan dapat menambah dan memberikan pengetahuan yang berkaitan dengan pengaruh religiusitas, bagi hasil dan pelayanan terhadap minat menabung di Bank Syariah Surakarta, dapat digunakan sebagai bahan pertimbangan masyarakat dan manajemen perbankan syariah untuk mengembangkan peranan perbankan syariah dan strategi marketing di Kota Surakarta. Teknik pengambilan sampel menggunakan teknik purposive sampling. Populasi dan sampel dalam penelitian ini adalah 71 orang yang sesuai dengan kriteria yang ditentukan. Data diolah menggunakan SPSS , pengujian yang dilakukan meliputi uji instrumen, uji asumsi klasik dan uji regresi linier berganda. Kesimpulan dalam penelitian ini adalah religiusitas berpengaruh terhadap minat menabung di bank syariah surakarta. Bagi hasil berpengaruh terhadap minat menabung di bank syariah surakarta. Pelayanan berpengaruh terhadap minat menabung di bank syariah surakarta.","PeriodicalId":296615,"journal":{"name":"Business Innovation and Entrepreneurship Journal","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126661100","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract– This study aims to analyze the effect of Relationship Marketing on Customer Retention in 58 Surakarta music studios. In connection with this problem, the following hypothesis is proposed, H1: Allegedly there is the influence of Customer Experience on Customer Retention, H2: Allegedly there is an influence of Communication on Customer Retention, H3: Allegedly there is the influence of Conflict Handling on Customer Retention, H4: Allegedly there is the influence of Customer Experience, Communication, Conflict Handling simultaneously for Customer Retention. The population in this study were all customers of Surakarta 58 studio music studio rental services, sampling using purposive sampling and convenience sampling techniques. The samples used in this study were 80 consumers. Data collection using a questionnaire. Data analysis was performed with multiple linear regression analysis test with SPSS 16.00 software. The results showed that Customer Experience had no significant effect on Customer Retention with a significance value of 0.142, Communication had a significant effect on Customer Retention with a significance value of 0.045, Conflict Handling had a significant effect on Customer Retention with a significant value of 0,000, Customer Experience, Communication and Conflict Handling had a significant effect Simultaneous to Customer Retention of 27,691. Abstrak– Penelitian ini bertujuan untuk menganalisis pengaruh Relationship Marketing terhadap Customer Retention pada studio musik 58 Surakarta. Sehubungan dengan masalah tersebut, diajukan hipotesis sebagai berikut, H1 : Diduga ada pengaruh Customer Experience terhadap Customer Retention, H2: Diduga ada pengaruh Communication terhadap Customer Retention, H3: Diduga ada pengaruh Conflict Handling terhadap Customer Retention, H4: Diduga ada pengaruh Customer Experience, Communication, Conflict Handling secara simultan terhadap Customer Retention. Populasi dalam penelitian ini adalah semua pelanggan pengguna jasa sewa studio musik 58 Surakarta, pengambilan sampel menggunakan teknik purposive sampling dan convenience sampling.Sampel yang digunakan dalam penelitian ini sebanyak 80 responden.Pengumpulan data menggunakan kuesioner.Analisis data dilakukan dengan uji analisis regresi linear berganda dengan software SPSS 16.00. Hasil penelitian menunjukan bahwa Customer Experience tidak berpengaruh secara signifikan terhadap Customer Retention dengan nilai signifikansi 0.142, Communication berpengaruh signifikan terhadap Customer Retention dengan nilai signifikansi 0.045, Conflict Handling berpengaruh signifikan terhadap Customer Retention dengan nilai signifikan 0.000, Customer Experience, Communication dan Conflict Handling berpengaruh secara simultan terhadap Customer Retention sebesar 27.691.
摘要:本研究旨在分析58间泗水音乐工作室的关系营销对客户留存率的影响。针对这一问题，本文提出了以下假设，H1:客户体验对客户保留有影响，H2:沟通对客户保留有影响，H3:冲突处理对客户保留有影响，H4:客户体验、沟通、冲突处理同时对客户保留有影响。本研究的人口均为Surakarta 58工作室音乐工作室租赁服务的客户，抽样采用目的抽样和便利抽样技术。本研究使用的样本是80名消费者。使用问卷收集数据。数据采用SPSS 16.00软件进行多元线性回归分析检验。结果表明:客户体验对客户保留率无显著影响，显著值为0.142;沟通对客户保留率有显著影响，显著值为0.045;冲突处理对客户保留率有显著影响，显著值为0000;客户体验、沟通和冲突处理对客户保留率同时有显著影响，显著值为27691。摘要/ abstract摘要:Penelitian ini bertujuan untuk menganalis pengaruh关系营销，即客户保留率。Sehubungan dengan masalah tersebut, diajukan hipotesis sebagai berikut, H1: Diduga ada pengaruh客户体验-客户保留，H2: Diduga ada pengaruh沟通-客户保留，H3: Diduga ada pengaruh冲突处理-客户保留，H4: Diduga ada pengaruh客户体验，沟通，冲突处理-同时-客户保留。人民的dalam penelitian ini adalah semua pelanggan pengguna jasa sewa工作室音乐58苏拉塔，彭甘比兰样本，menggunakan技术，目的抽样和方便抽样。Sampel yang digunakan dalam penelitian ini sebanyak 80回应。彭普兰数据，孟古纳坎数据。分析数据采用回归线性分析，统计分析软件为SPSS 16.00。客户体验满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度满意度。
{"title":"PENGARUH RELATIONSHIP MARKETING TERHADAP CUSTOMER RETENTION PADA STUDIO MUSIK 58 SURAKARTA","authors":"Indah Handaruwati, Obed Christian Wibowo","doi":"10.35899/biej.v2i3.152","DOIUrl":"https://doi.org/10.35899/biej.v2i3.152","url":null,"abstract":"Abstract– This study aims to analyze the effect of Relationship Marketing on Customer Retention in 58 Surakarta music studios. In connection with this problem, the following hypothesis is proposed, H1: Allegedly there is the influence of Customer Experience on Customer Retention, H2: Allegedly there is an influence of Communication on Customer Retention, H3: Allegedly there is the influence of Conflict Handling on Customer Retention, H4: Allegedly there is the influence of Customer Experience, Communication, Conflict Handling simultaneously for Customer Retention. The population in this study were all customers of Surakarta 58 studio music studio rental services, sampling using purposive sampling and convenience sampling techniques. The samples used in this study were 80 consumers. Data collection using a questionnaire. Data analysis was performed with multiple linear regression analysis test with SPSS 16.00 software. The results showed that Customer Experience had no significant effect on Customer Retention with a significance value of 0.142, Communication had a significant effect on Customer Retention with a significance value of 0.045, Conflict Handling had a significant effect on Customer Retention with a significant value of 0,000, Customer Experience, Communication and Conflict Handling had a significant effect Simultaneous to Customer Retention of 27,691. Abstrak– Penelitian ini bertujuan untuk menganalisis pengaruh Relationship Marketing terhadap Customer Retention pada studio musik 58 Surakarta. Sehubungan dengan masalah tersebut, diajukan hipotesis sebagai berikut, H1 : Diduga ada pengaruh Customer Experience terhadap Customer Retention, H2: Diduga ada pengaruh Communication terhadap Customer Retention, H3: Diduga ada pengaruh Conflict Handling terhadap Customer Retention, H4: Diduga ada pengaruh Customer Experience, Communication, Conflict Handling secara simultan terhadap Customer Retention. Populasi dalam penelitian ini adalah semua pelanggan pengguna jasa sewa studio musik 58 Surakarta, pengambilan sampel menggunakan teknik purposive sampling dan convenience sampling.Sampel yang digunakan dalam penelitian ini sebanyak 80 responden.Pengumpulan data menggunakan kuesioner.Analisis data dilakukan dengan uji analisis regresi linear berganda dengan software SPSS 16.00. Hasil penelitian menunjukan bahwa Customer Experience tidak berpengaruh secara signifikan terhadap Customer Retention dengan nilai signifikansi 0.142, Communication berpengaruh signifikan terhadap Customer Retention dengan nilai signifikansi 0.045, Conflict Handling berpengaruh signifikan terhadap Customer Retention dengan nilai signifikan 0.000, Customer Experience, Communication dan Conflict Handling berpengaruh secara simultan terhadap Customer Retention sebesar 27.691.","PeriodicalId":296615,"journal":{"name":"Business Innovation and Entrepreneurship Journal","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132167281","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Wawan Kurniawan, N. Awaliyah, Wida Silfia, Ijang Ikbal Nawawi, Restu Febriyanto, L. Mulyani
Abstrak– Tujuan dari penelitian ini adalah untuk mengembangkan usaha dengan memanfaatkan potensi kunyit menjadi produk perontok bulu herbal. Produksi kunyit yang melimpah di Kabupaten Garut bertolak belakang dengan minimnya kesadaran masyarakat dalam pemanfaatannya. Disisi lain masyarakat membutuhkan produk kosmetik herbal berbahan alami dan tidak berbahaya bagi kesehatan, termasuk produk perontok bulu. Kandungan senyawa Kurkumin dan senyawa analognya pada kunyit telah dilaporkan memiliki efek biologis sebagai antiandrogenik sehingga berpotensi dalam membantu menghambat pertumbuhan rambut di bagian tubuh yang tidak inginkan seperti di area ketiak. Kunyit diolah menjadi suatu produk bernilai jual dengan membentuknya menjadi pasta kunyit sebagai produk perontok bulu herbal. Beberapa produk perontok bulu dapat ditemui dipasar. Namun perontok bulu herbal berbahan baku kunyit belum ada di pasar. Hal tersebut menjadi peluang untuk mendirikan usaha perontok bulu herbal dari kunyit. Produk ini bernama PASIKULA dikemas dalam botol kecil berisi 50 kapsul serbuk pasta kunyit dan dijual dengan harga Rp. 8.000,- yang terjangkau oleh semua kalangan masyarakat. Promosi dan pemasaran dilakukan secara aktif melalui media online dan offline. Rata-rata penjualan yang meningkat setiap bulannya merupakan bukti bahwa PASIKULA dapat diterima oleh masyarakat. PASIKULA ini memiliki peluang usaha yang cukup potensial yang mampu meningkatkan nilai ekonomis kunyit. Kata Kunci- Kunyit; Pasikula; Perontok Bulu. Abstract– The aim of this study was to develop business by exploiting the potential of turmeric (Curcuma longa Linn.) into hair removal product. The abundance production of turmeric in Garut district is contrary with the lack of public awareness in utilizing it. On the other hand, society need herbal cosmetic products made from natural and not harmfull substances to health, including hair removal product. Curcumin and its analogous compounds contained in turmeric have been reported to have biological effects as antiandrogenic, so it has the potential to help inhibit unwanted hair growth on the body for example in the armpit area. Turmeric is processed into economic value products by forming it into turmeric paste hair removal herbal product. A wide of hair removal products can be found in the market. However hair removal herbal product made from turmeric still rarely found. It is an opportunity to establish business of hair removal herbal product from turmeric. The product is named PASIKULA which is packed in a small bottle containing 50 capsules of turmeric paste powder, the price of PASIKULA is IDR 8.000,-. It makes the product affordable by all levels of society. Promotion and marketing are done actively through online and offline media. The average sales which are increasing every month is an evidence that PASIKULA can be accepted by the society. PASIKULA has potential business opportunities that it is able to increase the economic value of turmeric.
{"title":"PASIKULA (Pasta Kunyit untuk Axilla) Sebagai Perontok Herbal Bulu Ketiak","authors":"Wawan Kurniawan, N. Awaliyah, Wida Silfia, Ijang Ikbal Nawawi, Restu Febriyanto, L. Mulyani","doi":"10.35899/BIEJ.V2I2.95","DOIUrl":"https://doi.org/10.35899/BIEJ.V2I2.95","url":null,"abstract":"Abstrak– Tujuan dari penelitian ini adalah untuk mengembangkan usaha dengan memanfaatkan potensi kunyit menjadi produk perontok bulu herbal. Produksi kunyit yang melimpah di Kabupaten Garut bertolak belakang dengan minimnya kesadaran masyarakat dalam pemanfaatannya. Disisi lain masyarakat membutuhkan produk kosmetik herbal berbahan alami dan tidak berbahaya bagi kesehatan, termasuk produk perontok bulu. Kandungan senyawa Kurkumin dan senyawa analognya pada kunyit telah dilaporkan memiliki efek biologis sebagai antiandrogenik sehingga berpotensi dalam membantu menghambat pertumbuhan rambut di bagian tubuh yang tidak inginkan seperti di area ketiak. Kunyit diolah menjadi suatu produk bernilai jual dengan membentuknya menjadi pasta kunyit sebagai produk perontok bulu herbal. Beberapa produk perontok bulu dapat ditemui dipasar. Namun perontok bulu herbal berbahan baku kunyit belum ada di pasar. Hal tersebut menjadi peluang untuk mendirikan usaha perontok bulu herbal dari kunyit. Produk ini bernama PASIKULA dikemas dalam botol kecil berisi 50 kapsul serbuk pasta kunyit dan dijual dengan harga Rp. 8.000,- yang terjangkau oleh semua kalangan masyarakat. Promosi dan pemasaran dilakukan secara aktif melalui media online dan offline. Rata-rata penjualan yang meningkat setiap bulannya merupakan bukti bahwa PASIKULA dapat diterima oleh masyarakat. PASIKULA ini memiliki peluang usaha yang cukup potensial yang mampu meningkatkan nilai ekonomis kunyit. \u0000 \u0000Kata Kunci- Kunyit; Pasikula; Perontok Bulu. \u0000 \u0000Abstract– The aim of this study was to develop business by exploiting the potential of turmeric (Curcuma longa Linn.) into hair removal product. The abundance production of turmeric in Garut district is contrary with the lack of public awareness in utilizing it. On the other hand, society need herbal cosmetic products made from natural and not harmfull substances to health, including hair removal product. Curcumin and its analogous compounds contained in turmeric have been reported to have biological effects as antiandrogenic, so it has the potential to help inhibit unwanted hair growth on the body for example in the armpit area. Turmeric is processed into economic value products by forming it into turmeric paste hair removal herbal product. A wide of hair removal products can be found in the market. However hair removal herbal product made from turmeric still rarely found. It is an opportunity to establish business of hair removal herbal product from turmeric. The product is named PASIKULA which is packed in a small bottle containing 50 capsules of turmeric paste powder, the price of PASIKULA is IDR 8.000,-. It makes the product affordable by all levels of society. Promotion and marketing are done actively through online and offline media. The average sales which are increasing every month is an evidence that PASIKULA can be accepted by the society. PASIKULA has potential business opportunities that it is able to increase the economic value of turmeric. \u0000 ","PeriodicalId":296615,"journal":{"name":"Business Innovation and Entrepreneurship Journal","volume":"25 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132963688","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
5S (Seiri, Seiton, Seiso, Seiketsu dan Shitsuke) merupakan “Intisari untuk Kaizen”. Seiri adalah kegiatan untuk menyingkirkan atau membuang barang-barang yang tidak diperlukan dan juga memilah dan mengelompokan barang-barang sesuai dengan jenis dan fungsinya. Seiton adalah menyusun atau meletakan bahan dan barang sesuai dengan tempatnya agar mudah ditemukan kembali atau dijangkau bila diperlukan. Seiko adalah membersihkan semua fasilitasdan lingkungan kerja dari kotoran serta membuang sampah pada tempatnya. Seikuetsu adalah menjaga kebersihan pribadi, selalu mematuhi ketiga tahapan (seiri, seiton, seiko). Shitsuke adalah sikap untuk mematuhi aturan, disiplin mengenai kebersihan, kerapian terhadap peralatan dan tempat kerja. Metode Penelitian Implementasi 5S Dalam Meningkatkan Efisiensi Divisi Service Perusahaan Manufaktur Di Tangerang, menggunakan penelitian deskriptif disini adalah mengumpulkan data berdasarkan faktor-faktor dalam 5 S (Seiri, Seiton, Seiso, Seiketsu dan Shitsuke) yaitu menjadi suatu pendukung terhadap objek penelitian, dan kemudian menganalisa faktor-faktor yang relevan. The term of 5S (Seiri, Seiton, Seiso, Seiketsu and Shitsuke) is the "Point for Kaizen". Seiri is an activity to get rid of or discard items that are not needed and also to sort and group items according to their type and function. Seiton is arranging or placing materials and goods in accordance with the place so that it is easily found again or reached when needed. Seiko is cleaning all facilities and work environment from dirt and throwing trash in its place. Seikuetsu is maintaining personal hygiene, always obeying the three stages (seiri, seiton, seiko). Shitsuke is the attitude to obey the rules, discipline regarding cleanliness, tidiness of the equipment and workplace. 5S Implementation Research Methods for Improving the Efficiency of Manufacturing Service Division in Tangerang, using descriptive research here is collecting data based on factors in 5 S (Seiri, Seiton, Seiso, Seiketsu and Shitsuke) that is to be a supporter of the research object, and then analyze relevant factors.
{"title":"5S Implementation for Improving the Efficiency of Manufacturing Service Division in Tangerang","authors":"Desy Tria Anggarini","doi":"10.35899/BIEJ.V2I2.87","DOIUrl":"https://doi.org/10.35899/BIEJ.V2I2.87","url":null,"abstract":"5S (Seiri, Seiton, Seiso, Seiketsu dan Shitsuke) merupakan “Intisari untuk Kaizen”. Seiri adalah kegiatan untuk menyingkirkan atau membuang barang-barang yang tidak diperlukan dan juga memilah dan mengelompokan barang-barang sesuai dengan jenis dan fungsinya. Seiton adalah menyusun atau meletakan bahan dan barang sesuai dengan tempatnya agar mudah ditemukan kembali atau dijangkau bila diperlukan. Seiko adalah membersihkan semua fasilitasdan lingkungan kerja dari kotoran serta membuang sampah pada tempatnya. Seikuetsu adalah menjaga kebersihan pribadi, selalu mematuhi ketiga tahapan (seiri, seiton, seiko). Shitsuke adalah sikap untuk mematuhi aturan, disiplin mengenai kebersihan, kerapian terhadap peralatan dan tempat kerja. Metode Penelitian Implementasi 5S Dalam Meningkatkan Efisiensi Divisi Service Perusahaan Manufaktur Di Tangerang, menggunakan penelitian deskriptif disini adalah mengumpulkan data berdasarkan faktor-faktor dalam 5 S (Seiri, Seiton, Seiso, Seiketsu dan Shitsuke) yaitu menjadi suatu pendukung terhadap objek penelitian, dan kemudian menganalisa faktor-faktor yang relevan. \u0000 The term of 5S (Seiri, Seiton, Seiso, Seiketsu and Shitsuke) is the \"Point for Kaizen\". Seiri is an activity to get rid of or discard items that are not needed and also to sort and group items according to their type and function. Seiton is arranging or placing materials and goods in accordance with the place so that it is easily found again or reached when needed. Seiko is cleaning all facilities and work environment from dirt and throwing trash in its place. Seikuetsu is maintaining personal hygiene, always obeying the three stages (seiri, seiton, seiko). Shitsuke is the attitude to obey the rules, discipline regarding cleanliness, tidiness of the equipment and workplace. 5S Implementation Research Methods for Improving the Efficiency of Manufacturing Service Division in Tangerang, using descriptive research here is collecting data based on factors in 5 S (Seiri, Seiton, Seiso, Seiketsu and Shitsuke) that is to be a supporter of the research object, and then analyze relevant factors.","PeriodicalId":296615,"journal":{"name":"Business Innovation and Entrepreneurship Journal","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128149024","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Heikal Muhammad Zakaria Hakim, Gusganda Suria Manda, A. Rakhman
Abstrak- Penelitian ini bertujuan untuk mengetahui pengaruh perputaran kas dan perputaran piutang terhadap profitabilitas (ROA) pada perusahaan kosmetik dan keperluan rumah tangga yang terdaftar di Bursa Efek Indonesia periode 2011 - 2016. Variabel independen dalam penelitian ini adalah perputaran kas dan perputaran piutang. Untuk variabel dependen dalam penelitian ini adalah profitabilitas (ROA). Populasi yang diambil dalam penelitian ini adalah perusahaan kosmetik dan keperluan rumah tangga yang terdaftar di Bursa Efek Indonesia selama periode 2011 - 2016. Teknik pengambilan sampel yang digunakan adalah teknik purposive sampling sejumlah 5 perusahaan. jenis data yang digunakan adalah data sekunder yang diambil dengan metode dokumentasi dengan cara mengakses beberapa situs dan studi pustaka. Teknik analisis data yang digunakan adalah analisis regresi linier berganda, uji asumsi klasik dan uji hipotesis menggunakan uji t. Hasil penelitian uji hipotesis secara parsial menunjukkan bahwa terdapat pengaruh positif yang signifikan antara perputaran kas terhadap profitabilitas (ROA) dan terdapat pengaruh positif yang signifikan antara perputaran piutang terhadap profitabilitas (ROA). Kata kunci : Perputaran Kas, Perputaran Piutang, Profitabilitas (ROA)
{"title":"Pengaruh Perputaran Kas dan Perputaran Piutang Terhadap Profitabilitas","authors":"Heikal Muhammad Zakaria Hakim, Gusganda Suria Manda, A. Rakhman","doi":"10.35899/BIEJ.V2I1.42","DOIUrl":"https://doi.org/10.35899/BIEJ.V2I1.42","url":null,"abstract":"Abstrak- Penelitian ini bertujuan untuk mengetahui pengaruh perputaran kas dan perputaran piutang terhadap profitabilitas (ROA) pada perusahaan kosmetik dan keperluan rumah tangga yang terdaftar di Bursa Efek Indonesia periode 2011 - 2016. Variabel independen dalam penelitian ini adalah perputaran kas dan perputaran piutang. Untuk variabel dependen dalam penelitian ini adalah profitabilitas (ROA). \u0000Populasi yang diambil dalam penelitian ini adalah perusahaan kosmetik dan keperluan rumah tangga yang terdaftar di Bursa Efek Indonesia selama periode 2011 - 2016. Teknik pengambilan sampel yang digunakan adalah teknik purposive sampling sejumlah 5 perusahaan. jenis data yang digunakan adalah data sekunder yang diambil dengan metode dokumentasi dengan cara mengakses beberapa situs dan studi pustaka. Teknik analisis data yang digunakan adalah analisis regresi linier berganda, uji asumsi klasik dan uji hipotesis menggunakan uji t. \u0000Hasil penelitian uji hipotesis secara parsial menunjukkan bahwa terdapat pengaruh positif yang signifikan antara perputaran kas terhadap profitabilitas (ROA) dan terdapat pengaruh positif yang signifikan antara perputaran piutang terhadap profitabilitas (ROA). \u0000 \u0000 \u0000Kata kunci : Perputaran Kas, Perputaran Piutang, Profitabilitas (ROA)","PeriodicalId":296615,"journal":{"name":"Business Innovation and Entrepreneurship Journal","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-02-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127957185","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The present study aimed at investigating the relationship between Leader-Member Exchange and Innovative Work Behavior in Pakistani nursing sector. Additionally, the study examined the relationship between Leader-Member Exchange as an independent variable and dependent variable Innovative Work Behavior moreover it has examined the impact of Leader-Member Exchange and Innovative Work Behavior further this explored mediating role of Perceived Organization Support between Leader-Member Exchange and Innovative Work Behavior. The main study was conducted through systematic randomly selected sample of 400 nurses of ages between 24 and 60 belonging to public and private sector hospitals at Lahore. Survey method was used to collect data. Correlation analysis exposed the significance and strength of relationships between variables i.e. Innovative Behaviour, Perceived Organizational Support (POS) and Leader-Member Exchange (LMX). Moreover, regression analysis was performed for direct relationships. Baron and Kenny (1986) method are used for mediation analysis. The results showed that Perceived Organizational Support (POS) partially mediate between Leader-Member Exchange (LMX) and Innovative Behaviour. The LMX and POS, POS and IWB and LMX and IWB have significant relation which are 0.569(0.000),0.232(0.000) and 0.521(0.000).
{"title":"Mediating Effect of Perceived Organizational Support on the Relationship between Leader-Member Exchange and the Innovation Work Behavior of Nursing Employees: A Social Exchange Perspective","authors":"F. Qureshi, Qamar Zaman, M. Butt","doi":"10.35899/BIEJ.V2I1.63","DOIUrl":"https://doi.org/10.35899/BIEJ.V2I1.63","url":null,"abstract":"The present study aimed at investigating the relationship between Leader-Member Exchange and Innovative Work Behavior in Pakistani nursing sector. Additionally, the study examined the relationship between Leader-Member Exchange as an independent variable and dependent variable Innovative Work Behavior moreover it has examined the impact of Leader-Member Exchange and Innovative Work Behavior further this explored mediating role of Perceived Organization Support between Leader-Member Exchange and Innovative Work Behavior. The main study was conducted through systematic randomly selected sample of 400 nurses of ages between 24 and 60 belonging to public and private sector hospitals at Lahore. \u0000 Survey method was used to collect data. Correlation analysis exposed the significance and strength of relationships between variables i.e. Innovative Behaviour, Perceived Organizational Support (POS) and Leader-Member Exchange (LMX). Moreover, regression analysis was performed for direct relationships. Baron and Kenny (1986) method are used for mediation analysis. The results showed that Perceived Organizational Support (POS) partially mediate between Leader-Member Exchange (LMX) and Innovative Behaviour. The LMX and POS, POS and IWB and LMX and IWB have significant relation which are 0.569(0.000),0.232(0.000) and 0.521(0.000).","PeriodicalId":296615,"journal":{"name":"Business Innovation and Entrepreneurship Journal","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-02-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129567076","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to determine the level of student satisfaction with the quality of service at Muhammadiyah University of Tasikmalaya by looking for service dimensions that affect student satisfaction. The method used is multiple linear regression analysis using total sampling technique, namely the entire population is the object of research. The population in this study were all 4th semester UMTAS students. The process of collecting data applies ICT (information and communication technology). In this case the distribution and filling out of the questionnaire utilizes Googleform, which is a very easy and efficient data collection tool from Google. The researcher only informs the address of the shortlink that has been made, namely bit.ly/2WZtLr7 to the respondent, and the respondent can access the link from their respective Android cellphones. The results of the study show that simultaneously the five variables have a positive and significant effect on student satisfaction, with a coefficient of determination (R2) of 0.868. That is the five independent variables effect the student satisfaction variable by 86.8% while the rest (13.2%) is influenced by other variables not examined in this study.
{"title":"Analisis Tingkat Kepuasan Mahasiswa terhadap Kualitas Pelayanan Universitas Muhammadiyah Tasikmalaya","authors":"Endah Nur Mahmudah, Rissa Nuryuniarti","doi":"10.35899/biej.v1i3.68","DOIUrl":"https://doi.org/10.35899/biej.v1i3.68","url":null,"abstract":"This study aims to determine the level of student satisfaction with the quality of service at Muhammadiyah University of Tasikmalaya by looking for service dimensions that affect student satisfaction. The method used is multiple linear regression analysis using total sampling technique, namely the entire population is the object of research. The population in this study were all 4th semester UMTAS students. The process of collecting data applies ICT (information and communication technology). In this case the distribution and filling out of the questionnaire utilizes Googleform, which is a very easy and efficient data collection tool from Google. The researcher only informs the address of the shortlink that has been made, namely bit.ly/2WZtLr7 to the respondent, and the respondent can access the link from their respective Android cellphones. The results of the study show that simultaneously the five variables have a positive and significant effect on student satisfaction, with a coefficient of determination (R2) of 0.868. That is the five independent variables effect the student satisfaction variable by 86.8% while the rest (13.2%) is influenced by other variables not examined in this study.","PeriodicalId":296615,"journal":{"name":"Business Innovation and Entrepreneurship Journal","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-11-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126575506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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