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The Role of Mediation on Work Practices and Employee Involvement 中介在工作实践和员工参与中的作用
Pub Date : 2021-10-27 DOI: 10.15408/ess.v11i2.20389
Nuzulul Fatimah, Nauman Tahir, Muhammad Ali Ahmad, Amna Batool, Arbab Gul, A. Fareed
Organizations face many challenges regarding employee engagement and employee job satisfaction. To increase the level of employee job satisfaction, HIWP must be implemented in order to have an impact on employee performance satisfaction. The purpose of this study was to examine the relationship between high-involvement work practices (HIWP) and job satisfaction with the mediating effect of employee engagement; HIWPs consist of four main attributes: (a) power (b) information (c) reward (d) knowledge. This study investigates the relationship between the three variables. Here, convenience sampling was used and data were collected through questionnaires from 185 organizational respondents in the banking sector. Regression analysis was used to test the hypothesis and Andrew F. Hayes model 4 was used to examine the mediating effect. The results showed that there was a significant relationship between the mediating variables and the effect of employee engagement. This study expands on HIWP employment and job satisfaction. The practical implication of this research is to measure the level of job satisfaction of employees by using HIWP can be implemented for managers and employees.
组织在员工敬业度和员工工作满意度方面面临许多挑战。为了提高员工的工作满意度,必须实施HIWP,以对员工的绩效满意度产生影响。本研究的目的是检验高参与度工作实践(HIWP)与工作满意度之间的关系以及员工敬业度的中介作用;HIWP由四个主要属性组成:(a)权力(b)信息(c)奖励(d)知识。本研究调查了这三个变量之间的关系。在这里,使用了方便抽样,并通过问卷从银行业的185名组织受访者中收集数据。回归分析用于检验该假设,Andrew F.Hayes模型4用于检验中介效应。结果表明,中介变量与员工敬业度的影响之间存在显著关系。这项研究扩展了HIWP的就业和工作满意度。本研究的实际意义在于,利用HIWP来衡量员工的工作满意度,可以为管理者和员工实施。
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引用次数: 0
Strategi Membangun Kewirausahaan Santri Menggunakan Model Pendidikan Taxonomi Bloom 采用布鲁姆教育模式建立Santri创业的策略
Pub Date : 2021-09-11 DOI: 10.21043/BISNIS.V9I1.11422
Muhammad Mun'im, Pardiman Pardiman, S. Supriyanto
Pesantren Pesantren ialah diantara dari sekian satu banyak dari lembaga pendidikan yang berada di Indonesia yang di dalamnya mentransfer ilmu agama Islam pada santri-santrinya. selain dibekali ilmu agama santri juga dipercaya mampu menghadapi tantangan zaman, bahkan santri juga bisa untuk membuka lapangan pekerjaan serta menjadi santripreneur yang sukses, dengan diberikan pendidikan kewirausahaan kepada santri. Penelitian ini bertujuan untuk menganalisis bagaimana strategi pendidikan yang diberikan kepada santri beserta implikasinya. Metode penelitian memakai riset kualitatif dengan pendekatan deskriptif serta rancangan multisitus. Metode pengumpulan datanya dalam penelitian ini yaitu menggunakan pewawancaraan, pengobservasani serta pendokumentasian dengan pengecekan keabsahan data yang menggunakan metode triangulasi. Penelitian ini memakai teknik analisis data deskriptif kualitatif dengan mereduksi data, penyajian data verifikasi dan penarikan simpulan. Dari hasil penelitian bersimpulan bahwa dalam membangun entrepreneurship santri di Pondok Pesantren Al-Mawaddah Kudus serta Pesantren Raudlatun Nasyiin Rembang yaitu 1) memberikan pendidikan kewirausahaan secara kognitif yang didalamnya santri diberi pengetahuan dan pemahaman mengenai ilmu kewirausahaan. 2) santri diberikan pendidikan kewirausahaan secara afektif yang didalamnya terdapat pemberian pelatihan, motivasi dan nilai-nilai kewirausahaan. 3) selain dibekali pendidikan kognitif dan afektif santri juga dibekali pendidikan psikomotorik untuk membentuk mental dan keterampilan santri dengan cara praktik langsung dilapangan dengan berbagai kegiatan kewirausahaan seperti menjual barang dan jasa.
寄宿学校是印尼众多将伊斯兰教科学转移到圣堂的教育机构之一。在宗教研究的支持下,santri也被认为能够迎接时代的挑战,甚至santri也能够为santri打开就业机会,成为成功的企业家,接受santri的创业教育。本研究旨在分析对santri的教育策略及其影响。研究方法采用描述性方法和多网站设计的定性研究方法。本研究的数据收集方法包括采访、观察和记录,以及使用三角法验证数据的有效性。本研究采用一种描述性定性数据分析技术,通过数据还原、验证数据演示和取款。这项研究得出的结论是,在神圣的mawaddah - mawaddah和Raudlatun nashiin Rembang的企业建设中,提供认知创业教育,让santri获得创业科学的知识和理解。2) santri提供了一种情感上的创业教育,其中包括培训、动机和创业价值。3)除了认知和情感教育之外,santri还被赋予了心理运动教育,通过与销售商品和服务等创业活动的直接实践来塑造精神和技能。
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引用次数: 1
HUBUNGAN ISLAMIC MARKETING ETHICS DAN CUSTOMER SATISFACTION PADA PERBANKAN SYARIAH
Pub Date : 2021-09-03 DOI: 10.21043/bisnis.v9i1.10267
Zuhdan Ady Fataron
Islamic marketing ethics in Islamic institutions are used to encourage customer satisfaction. The purpose of this study is to examine the relationship between Islamic marketing ethics and customer satisfaction in Islamic banking. The method used in the preparation of this article is a literature review. Based on the discussion of the previous literature, it can be denied that Islamic banking has a stable existence and tends to experience positive growth every year. Islamic banking is one form of business in general that requires a marketing strategy so that sharia marketing ethics becomes the basic concept in marketing. Marketing ethics that prioritizes morality, honesty, and openness represent ethical values that can shape customer preferences. The advantages of Islamic banks in interest-free products with profit and share principles must be packaged in Islamic marketing ethics so as to build customer confidence. Products that are trusted and free from customer complaints that serve customer satisfaction optimally. The formation of customer satisfaction is able to create long-term customer loyalty so that it can maintain the financial performance of Islamic banks.
伊斯兰机构的伊斯兰营销伦理被用来鼓励顾客满意。本研究的目的是检验伊斯兰银行中伊斯兰营销伦理与客户满意度之间的关系。本文的制备方法是文献综述。根据之前文献的讨论,可以否认伊斯兰银行的存在是稳定的,并且每年都有正增长的趋势。一般来说,伊斯兰银行是一种需要营销策略的商业形式,因此伊斯兰营销伦理成为营销的基本概念。营销伦理优先考虑道德、诚实和开放,代表了可以塑造客户偏好的道德价值观。伊斯兰银行在无息产品、利润和分享原则方面的优势,必须用伊斯兰营销伦理进行包装,以建立客户信心。产品是值得信赖的,没有客户投诉,最大限度地满足客户满意度。客户满意度的形成能够创造长期的客户忠诚度,从而维持伊斯兰银行的财务绩效。
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引用次数: 2
THE EFFECT OF PRODUCT QUALITY AND SERVICE QUALITY ON CONSUMER SATISFACTION AT ROYA CAFÉ MANTINGAN 产品品质与服务品质对御雅cafÉ曼汀安顾客满意度之影响
Pub Date : 2021-09-03 DOI: 10.21043/bisnis.v9i1.10350
Hamidah Tussifah, Nadila Putri Navitsha
Quality assurance becomes the main priority for the company. The quality of the product is closely related to the ability of the product to carry out its functions, with the good quality of the product will make the consumers satisfied and trust. Customer satisfaction is something that needs to be considered by the company. Another factor that can affect customer satisfaction is the quality of service as an effort to fulfill the needs and desires of consumers and the provision of delivery in keeping up with consumer expectations.  This study aims to determine the influence of product quality and service quality partially and simultaneously on customer satisfaction at Roya Café. The research method uses a type of quantitative research. Data collection techniques are carried out by observation. The research instrument uses questionnaires distributed to Roya Café consumers. The sample was taken by 226 respondents, using Non-Probability Sampling technique with Incidental Sampling approach. The analysis techniques in this study used multiple linear regressions. The results showed that partially the quality of the product had a positive and significant effect on customer satisfaction and the quality of service partially influenced positively and significantly to customer satisfaction at Roya Café.
质量保证成为公司的首要任务。产品的质量与产品执行其功能的能力密切相关,具有良好质量的产品才会使消费者满意和信任。客户满意度是公司需要考虑的事情。另一个影响顾客满意的因素是服务质量,即努力满足消费者的需求和愿望,并提供符合消费者期望的交付。本研究的目的是确定产品质量和服务质量对顾客满意度的部分和同时的影响。研究方法采用一种定量研究方法。数据收集技术是通过观察进行的。研究工具使用调查问卷分发给皇家咖啡的消费者。抽样采用非概率抽样技术和附带抽样方法,共226人。本研究的分析技术采用多元线性回归。结果表明,部分产品质量对顾客满意有正向显著影响,部分服务质量对顾客满意有正向显著影响。
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引用次数: 1
CORPORATE SOCIAL RESPONSIBILITY: EXXONMOBIL'S FORM OF LIABILITY AS A FOREIGN INVESTOR OF MINING COMPANIES IN INDONESIA 企业社会责任:埃克森美孚作为印尼矿业公司的外国投资者的责任形式
Pub Date : 2021-08-18 DOI: 10.21043/bisnis.v9i1.10310
Salsabila Fakhriyyah Ar Raidah
AbstractCurrently, the business sector that is being intensified by the Indonesian government is the mining sector which is aimed at increasing state revenue. The state revenue aims to prosper the people's welfare, which is guaranteed by the constitution of Article 33 paragraph (3) of the 1945 Constitution of the Republic of Indonesia which states that the land, water and natural resources in it are state control designated in the event that prosperity of the people. In developing the mining business sector, Indonesia needs cooperation from foreign investors to adequately fulfill various needs. In developing the mining business sector, Indonesia needs cooperation from foreign investors to adequately fulfill various needs. In developing the mining business sector, Indonesia needs cooperation from foreign investors to adequately fulfill various needs. Therefore, Indonesia is cooperating with a company from America, namely PT. ExxonMobil. However, in the implementation of their investment activities, there are many problems, especially with the communities around the mining area. Therefore, this study aims to analyze the form of PT. ExxonMobil's responsibility for investing in Indonesia using normative juridical research methods..
摘要目前,印尼政府正在加强的商业部门是采矿业,目的是增加国家收入。国家收入的目的是促进人民的福利,这受到1945年印度尼西亚共和国宪法第33条第(3)款的保障,其中规定,在人民繁荣的情况下,土地、水和自然资源由国家控制。在发展矿业部门方面,印度尼西亚需要外国投资者的合作,以充分满足各种需求。在发展矿业部门方面,印度尼西亚需要外国投资者的合作,以充分满足各种需求。在发展矿业部门方面,印度尼西亚需要外国投资者的合作,以充分满足各种需求。因此,印尼正在与一家来自美国的公司合作,即埃克森美孚公司。然而,在他们的投资活动的实施中,存在着许多问题,特别是与矿区周围的社区。因此,本研究旨在运用规范的法律研究方法,分析PT. ExxonMobil在印尼投资的责任形式。
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引用次数: 0
Pengaruh Etika Bisnis Islam dan Bauran Pemasaran terhadap Loyalitas Nasabah dengan Keputusan Menjadi Nasabah Sebagai Variabel Intervening (Studi pada BPD Jateng Syariah, BRI Syariah dan Bank Muamalat) di Kota Semarang 伊斯兰商业伦理和营销包兰对客户忠诚的影响,决定成为三宝垄的一个变量
Pub Date : 2021-08-18 DOI: 10.21043/bisnis.v9i1.11461
Abdus Salam, Muzayyidatul Habibah
These study aims to determinew the system from the application of Marketing Mix and Islamic Business Ethicss there is Customer loyalty in Islamic Banking (BRI Syariah, Bank Jateng Syariah and Bank Muamalat) in Semarang City. By using the variables of Marketing Mix and Islamic Business Ethics as Exogenous Variables and Customer Loyalty as Endogenous Variables, besides that, intervening variables are also used to seasure the mediating effect of exogenous to endogenousfactors. Sampling using purposive sampling. The data used is primary data from 3 Islamic Banking customers who are 100 respondents. The results of the study explain that first, the Marketing Mix affects the decision to becomea customer. Second, Islamic Business Ethics influences the decision to became a customer. Third, Marketing Mix has an effect on Customer Loyalty. Fourth, Islamic Business Ethics has no effect on Customer Loyalty. Fifth, the decision to become a customer affects customer loyalty. Sixth, the decision to become a customer is able to mediate between marketing and customer loyalty. Seventh, the decision to become a customer is unable to mediate Islamic Business Ethics on Customer Loyalty.
本研究旨在从营销组合和伊斯兰商业道德的应用中确定三宝垄市伊斯兰银行(BRI伊斯兰银行,Bank Jateng伊斯兰银行和Bank Muamalat)的客户忠诚度。本文以Marketing Mix和Islamic Business Ethics作为外生变量,顾客忠诚度作为内生变量,并利用干预变量来衡量外生因素对内生因素的中介作用。使用有目的的抽样。所使用的数据是来自3个伊斯兰银行客户(100名受访者)的原始数据。研究结果解释了第一,营销组合影响成为顾客的决定。第二,伊斯兰商业道德会影响成为客户的决定。第三,营销组合对顾客忠诚度的影响。第四,伊斯兰商业道德对顾客忠诚度没有影响。第五,成为顾客的决定会影响顾客的忠诚度。第六,成为顾客的决定能够在营销和顾客忠诚之间起到中介作用。第七,成为客户的决定无法调解伊斯兰商业道德对客户忠诚度的影响。
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引用次数: 5
Kepatuhan Bank Syariah Terhadap Pembiayaan Murabahah (Studi Kasus Pada BPRS Mitra Mentari Sejahtera Ponorogo) 伊斯兰银行对Murabahah融资的遵守(BPRS Mitra福利指导的案例研究)
Pub Date : 2021-08-05 DOI: 10.21043/bisnis.v9i1.11534
A. Sudrajat
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引用次数: 0
Pengaruh Nilai Tukar dan Inflasi pada Reksadana Syariah di Indonesia
Pub Date : 2021-08-05 DOI: 10.21043/bisnis.v9i1.9791
Yuliana Eva Hartati, Early Ridho Kismawadi, Abdul Hamid, Ainun Mardhiah
The increasing development of Islamic mutual funds and making a more varied and more promising sharia capital market instrument for investors who want to invest their capital in the Islamic capital market, are able to make Indonesia the largest country in establishing a sharia capital market. However, the development of Islamic mutual funds is not easy to make the largest sharia-based investment container in Indonesia because there are still many factors that can affect the rise and fall of NAVs in Islamic mutual funds that Investment Managers still find difficult to overcome. The purpose of this study is to analyze the factors that influence the development of Islamic mutual funds in Indonesia. In this study the data used is secondary data. Data obtained from various sources, namely part of the Indonesia Stock Exchange (BEI) Annual Report and also a portion of the Sharia Mutual Fund Development Statistics in the Financial Services Authority (OJK) and Bank Indonesia (BI) taken in the third quarter of 2015-Quarterly III 2018. Data were analyzed using multiple linear regression methods and using SPSS software. The results obtained showed that partially Islamic NAV mutual funds were only influenced by inflation and the number of RDS, while the Jakarta Islamic Indeks and the exchange rate did not affect the NAV of Islamic mutual funds. Simultaneously shows that Jakarta Islamic Indeks, exchange rate, inflation and the amount of RDS have a simultaneous influence on the dependent variable (Islamic mutual fund NAV.
伊斯兰共同基金的日益发展,为想要投资伊斯兰资本市场的投资者提供了更多样化、更有前景的伊斯兰资本市场工具,使印度尼西亚成为建立伊斯兰资本市场最多的国家。然而,伊斯兰共同基金的发展并不容易成为印尼最大的伊斯兰投资容器,因为伊斯兰共同基金中影响净值涨跌的因素还有很多,投资经理们仍然难以克服。本研究的目的是分析影响印尼伊斯兰共同基金发展的因素。在本研究中使用的数据是二手数据。从各种来源获得的数据,即印度尼西亚证券交易所(BEI)年度报告的一部分,以及金融服务管理局(OJK)和印度尼西亚银行(BI) 2015年第三季度第三季度的伊斯兰共同基金发展统计数据的一部分。数据采用多元线性回归方法和SPSS软件进行分析。结果表明,部分伊斯兰基金资产净值仅受通货膨胀率和RDS数量的影响,而雅加达伊斯兰指数和汇率对伊斯兰基金资产净值没有影响。同时表明雅加达伊斯兰指数、汇率、通货膨胀和RDS数量对因变量伊斯兰共同基金NAV有同步影响。
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引用次数: 0
Peran Citra Destinasi dan Perilaku Konsumen dalam Mempengaruhi Keputusan Konsumen dalam Memilih Destinasi Halal 目标意象和消费者行为在影响消费者选择清真目标时的作用
Pub Date : 2021-08-04 DOI: 10.21043/bisnis.v9i1.11562
Susila Handayani, Lailan Safina Hasibuan, Lila Bismala
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引用次数: 0
Studi Independensi DPS Perbankan Syariah Indonesia
Pub Date : 2021-08-02 DOI: 10.21043/bisnis.v9i1.10132
Zata Atikah Amani, Rifqi Muhammad
Paper ini bertujuan untuk mengevaluasi independensi Dewan Pengawas Syariah (DPS) pada sektor perbankan syariah di Indonesia. Paper ini berangkat dari latar belakang bahwa fungsi pengawasan syariah merupakan hal penting untuk menjamin bahwa Lembaga Keuangan Syariah (LKS) telah menjalankan kegiatan operasionalnya sesuai dengan prinsip syariah. DPS merupakan representasi dari Dewan Syariah Nasional (DSN) Mejelis Ulama Indonesia (MUI) yang ditempatkan pada masing-masing LKS untuk menjamin kepatuhan syariah dapat dijalankan dengan baik. Namun demikian, jumlah DPS yang terbatas mengakibatkan adanya ironi dimana anggota DSN-MUI tidak jarang juga merupakan anggota DPS dan bahkan menjadi anggota DPS di beberapa LKS. Hal ini menjadikan isu independensi menjadi menarik untuk dibahas khususnya terkait dengan optimalisasi dan efektivitas fungsi pengawasan syariah. Paper ini menggunakan pendekatan teori keagenan Islam dan shariah governance untuk mengevaluasi independensi DPS khususnya di perbankan syariah Indonesia untuk memberikan rekomendasi adanya kemungkinan perbaikan peran DPS dan tata kelolanya dalam struktur organisasi perbankan syariah di Indonesia.
这篇论文的目的是评估伊斯兰银行监督委员会(DPS)在印尼伊斯兰银行部门的独立。这篇论文的背景是,伊斯兰监督功能是确保伊斯兰金融机构(LKS)按照伊斯兰原则开展业务的关键。DPS是印尼国家伊斯兰教法委员会(DSN)的代表,该委员会在每个LKS上设立了这种机构,以确保伊斯兰教法的服从得到适当执行。然而,有限的DPS数量导致了一种讽刺,在这种情况下,dsn -枚成员并不罕见,甚至是一些LKS中的DPS成员。这使得讨论独立问题尤其有趣,特别是与伊斯兰监督职能的优化和有效性有关。该论文采用伊斯兰权能理论和伊斯兰教法治理的方法,对印尼伊斯兰银行的独立问题进行评估,为其在印尼伊斯兰银行体系结构中可能发挥的作用和监管提出建议。
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引用次数: 1
期刊
Esensi Jurnal Bisnis dan Manajemen
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