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Role of a Project Management Office (PMO) in improving Project Success Factor in Saudi Arabia: Case Study of ZATCA 项目管理办公室(PMO)在提高沙特阿拉伯项目成功因素中的作用:ZATCA案例研究
Pub Date : 1900-01-01 DOI: 10.46593/ijaera.2022.v07i10.001
Mohammed A Altaefi
Abstract: The demand for establishing a Project Management Office (PMO) will continue as manyprojects continue to delay or remain in the region of complicated and stalled projects. In Saudi Arabia,project failure is can be classified as severe pain for many businesses, even for the country's economy.There might be a shortage of research in the literature on project failure that emphasizes why projectsfail or delay in Saudi organizations and the impact of implementing a PMO to manage projects. Themain objectives of this empirical research in Saudi Arabia are to (i) conduct a literature review on therole of PMO and projects success criteria, (ii) identify the relationship between industrial engineeringand the project management framework, (iii) critically evaluate if establishing a PMO will helpachieving goals for project success. (iv) identifying when a project is successful, (v) evaluate thedifference between the organizations that have established a PMO and other organizations that havenot, (vi) identify the main obstacles for establishing PMOs in Saudi Arabia. A literature review onproject failure and PMO establishment were performed. To prepare research questions and hypotheses,this study employed a multiphase mixed-method design with quantitative and qualitativemethodologies to reach its research purposes. The data were collected through an online questionnairefor the critical incident technique study and then analyzed using thematic analysis and ANOVA usingSPSS software. The main findings of the research show that most response that the projectcharacteristics and performance within the organization, such as schedule, budget, and end-product,are essential for project success; in addition, the statistics showed the most important reasons forproject failure. Furthermore, the study statistics showed that the primary motivation for starting a PMOis as follows a) Implement and follow standard practices, b) decrease the rate of and c) Assess projectrisks at early stages of the project lifecycle. Practitioner of project management view on PMO rolescentered on the stalled project how it will develop and maintain project management standers andProvide project management consultations. Interestingly, the study also revealed that the lack ofunderstanding of PMO value to the organization and Resistance to change are the main obstacles toestablishing a PMO office. Overall, there was a statistically significant relationship between projectcharacteristics and PMO’s effectiveness according to (Obstacles of establishing PMO). There was astatistically significant relationship between project characteristics and PMO’s effectiveness accordingto (Reasons of Projects failure).
摘要:由于许多项目持续延期或停留在项目复杂和停滞的区域,建立项目管理办公室(PMO)的需求将会持续。在沙特阿拉伯,项目失败对许多企业乃至整个国家的经济来说都是巨大的痛苦。关于项目失败的文献中可能缺乏强调沙特组织中项目失败或延迟的原因以及实施PMO来管理项目的影响的研究。在沙特阿拉伯进行的这项实证研究的主要目标是:(i)对项目管理办公室和项目成功标准的作用进行文献综述,(ii)确定工业工程与项目管理框架之间的关系,(iii)批判性地评估建立项目管理办公室是否有助于实现项目成功的目标。(iv)确定项目何时成功,(v)评估已建立项目管理办公室的组织与未建立项目管理办公室的组织之间的差异,(vi)确定在沙特阿拉伯建立项目管理办公室的主要障碍。对项目失败和项目管理办公室的建立进行了文献综述。为了准备研究问题和假设,本研究采用了定量和定性相结合的多相混合方法设计,以达到研究目的。数据通过在线问卷收集,用于关键事件技术研究,然后使用spss软件进行主题分析和方差分析。研究的主要结果表明,大多数人认为组织内部的项目特征和绩效(如进度、预算和最终产品)对项目的成功至关重要;此外,统计显示了项目失败的最重要原因。此外,研究统计表明,启动pmoi的主要动机如下:a)实施并遵循标准实践,b)降低和c)在项目生命周期的早期阶段评估项目风险。项目管理实践者对PMO角色的项目管理观点集中于停滞的项目如何制定和维护项目管理标准,并提供项目管理咨询。有趣的是,该研究还表明,缺乏对组织的PMO价值的理解和对变革的抵制是建立PMO办公室的主要障碍。总体而言,根据(建立项目管理组织的障碍),项目特征与项目管理组织的有效性之间存在统计学上显著的关系。根据(项目失败的原因),项目特征与项目管理办公室的有效性之间存在统计学上显著的关系。
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International Journal of Advanced Engineering Research and Applications
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