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The Effect of Enterprise Resource Planning (ERP) on Performance with Information Technology Capability as Moderating Variable 以信息技术能力为调节变量的企业资源规划对绩效的影响
Pub Date : 2021-06-25 DOI: 10.14414/jebav.v24i1.2066
A. Marsudi, Rilo Pambudi
This study aims to gain an understanding of the role of technological capability as a moderating variable on the effect of ERP implementation on operational performance. Companies are expected to utilize information technology capability to encourage the sustainability of information technology developments. This study used secondary data from companies that have implemented ERP in Indonesia. The data were tested for validity and reliability and classical assumptions. It used moderated regression analysis by considering technological capability as a moderating variable. The sample taken consists of companies in Indonesia that have used ERP for at least three years. The result indicates that there is an effect ERP implementation on operational performance but there is no effect of technology capability as a moderating variable on the effect of ERP implementation on operational performance. This study provides theoretical and practical contributions by explaining how to build IT capability so that the implementation of ERP drives the operational performance of business processes. This implies the importance of companies implementing ERP and understanding ERP development systems such as good corporate strategies, executive support, and changes in business processes. The results of this study imply that there are factors that strengthen or weaken the effect of ERP implementation on operational performance in addition to IT capabilities.
本研究旨在了解技术能力作为ERP实施对经营绩效影响的调节变量的作用。公司应利用信息技术能力来鼓励信息技术发展的可持续性。本研究使用的二手数据来自于在印尼实施ERP的公司。对数据的有效性、可靠性和经典假设进行了检验。将技术能力作为调节变量,采用有调节回归分析。所选取的样本包括使用ERP至少三年的印尼公司。结果表明,企业实施ERP对企业经营绩效有影响,但技术能力作为调节变量对企业实施ERP对企业经营绩效的影响没有影响。本研究通过解释如何建立IT能力,使ERP的实施驱动业务流程的运营绩效,提供了理论和实践贡献。这意味着公司实施ERP和理解ERP开发系统的重要性,例如良好的公司战略、执行支持和业务流程中的变更。本研究的结果表明,除了IT能力之外,还有其他因素会增强或削弱ERP实施对运营绩效的影响。
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引用次数: 10
The Exponential Growth Pattern of Consumer Well-Being and Tourism Destination Attractiveness: A Study of the Digital Tourism Destination of Labuan Bajo, Indonesia 消费者幸福感与旅游目的地吸引力的指数增长模式——基于印尼纳闽巴荷岛数字旅游目的地的研究
Pub Date : 2021-06-24 DOI: 10.14414/jebav.v24i1.2514
Albert Hasudungan, Eka Ardianto, Redha Widarsyah
This research aims to explore the connective patterns of 7 dimensions of tourism consumer well-being (environmental altruism, spiritual attunement, inspirational mindfulness, bio-psychological aspect, entrepreneurship, social connectedness, and cultural identity) to induce more tourism growth attractiveness in visiting the digital destination of the My Trip My Adventure (MTMA) Labuan Bajo YouTube platform. The study stems from a postmodern approach where the virtual world and reality are eroded in digital technology development. This study enriches that postmodern perspective by elaborating on 7 dimensions of tourism consumer welfare and the 4 V’s of digital technology innovation (volume, variety, velocity, and veracity). This study collected comments, replies, and ‘like’ expressions on YouTube from October 2016 to October 2019 from the My Trip My Adventure (MTMA) Labuan Bajo YouTube platform. The researchers then analyzed through thematic analysis and social network analysis. This research confirms the polynomial growth pattern from the 7 dimensions of tourism consumer well-being. In general, the pattern goes up from environmental well-being to inspirational mindfulness. Then, it descends to biophysical well-being. It is because to have exponential growth; tourism needs to be absent temporarily. Suddenly after that, the growth goes up in terms of social and cultural well-being. The findings can benefit tourism practitioners in orchestrating their 7 dimensions of tourism consumer well-being as destination orchestrators.
本研究旨在探讨旅游消费者福祉的7个维度(环境利他主义、精神调谐、励志正念、生物心理层面、创业精神、社会联系和文化认同)的关联模式,以诱导游客访问我的旅行我的冒险(MTMA)纳闽巴霍YouTube平台的数字目的地时增加旅游增长吸引力。这项研究源于一种后现代的方法,即虚拟世界和现实在数字技术的发展中被侵蚀。本研究通过阐述旅游消费者福利的7个维度和数字技术创新的4v(数量、种类、速度和准确性),丰富了后现代视角。本研究收集了2016年10月至2019年10月在YouTube上My Trip My Adventure (MTMA)纳闽巴霍YouTube平台上的评论、回复和“赞”表达。然后通过主题分析和社会网络分析进行分析。本研究从旅游消费者幸福感的7个维度证实了多项式增长模式。总的来说,这种模式从环境健康上升到鼓舞人心的正念。然后,它下降到生物物理健康。这是因为要有指数增长;旅游业需要暂时缺席。在那之后,社会和文化福祉的增长突然上升。研究结果有助于旅游从业者作为目的地协调者协调其旅游消费者福祉的7个维度。
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引用次数: 0
Capital account liberalization and income inequality: a panel study of 28 European countries 资本账户自由化与收入不平等:对28个欧洲国家的小组研究
Pub Date : 2021-06-18 DOI: 10.14414/jebav.v24i1.2530
Muhammad Taufik Radhianshah, A. Kurnia
Financial globalization has evolved from domestic policy to international scope policy. One of its form is Capital account liberalization which we can observe from the declining number of restrictions among countries for cross-border financial transaction, and the increasing level of capital flow between countries. Europe cross-country financial transaction has been increasing for the last three decades and this increase happened simultaneously with the increase of income inequality as measured with Gini index. This condition gives impression that there is a positive correlation between income inequality and capital account liberalization. This research aims to study whether income inequality corresponds to the increase of capital account liberalization in 28 Europe countries. Furthermore, this research seeks to understand the role of institutional quality and financial depth as threshold variables. By employing System GMM Estimator on balanced panel data, this study finds that capital account liberalization positively correlated with income inequality and institutional quality proven to be important threshold variable. These findings emphasize the urgency for policy maker to consider institutional quality before or during the implementation of capital account liberalization.
金融全球化已经从国内政策演变为国际范围政策。其中一种形式是资本账户自由化,我们可以从各国对跨境金融交易的限制数量减少和国家间资本流动水平的提高中观察到这一点。欧洲跨国金融交易在过去三十年中一直在增加,这种增加与基尼指数衡量的收入不平等的增加同时发生。这种情况给人的印象是,收入不平等与资本账户自由化之间存在正相关关系。本研究旨在研究收入不平等是否与28个欧洲国家资本账户自由化的增加相对应。此外,本研究试图了解制度质量和金融深度作为阈值变量的作用。通过对平衡面板数据的系统GMM估计,本研究发现资本账户自由化与收入不平等正相关,制度质量被证明是重要的阈值变量。这些发现强调了政策制定者在实施资本账户自由化之前或期间考虑制度质量的紧迫性。
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引用次数: 0
The Influence of Brand Credibility towards Words of Mouth of Fashion Brand 品牌可信度对时尚品牌口碑的影响
Pub Date : 2021-03-31 DOI: 10.14414/JEBAV.V23I3.2386
Shindy Shindy, E. Hariandja
This research tries to examine the factors influencing the positive word of mouth of Indonesian’s consumer towards fashion brand. The factors studied include brand credibility and brand-self connection as independent variables, brand-self connection and brand-social connection as the mediating variables, and memorial brand experience as the moderating variable. This study is quantitative research with data collection method using the electronic questionnaires of Google forms. This study uses 300 respondents of Prada Italian brand in Indonesia and the data is analyzed using structural equation modelling. The results show that brand credibility, brand self-connection, and brand social connection have a positive effect on word of mouth. Both brand self-connection and brand social connection mediate the influence of brand credibility on word of mouth. This study suggests that by preserving the relationships with consumers as well as consumer relationships with other consumers, managers would be able to produce more positive word of mouth.
本研究试图探讨影响印尼消费者对时尚品牌正面口碑的因素。研究的影响因素包括品牌信誉度和品牌自我联系作为自变量,品牌自我联系和品牌社会联系作为中介变量,纪念品牌体验作为调节变量。本研究采用Google表格的电子问卷,采用数据收集的方法进行定量研究。本研究使用300名受访者普拉达意大利品牌在印度尼西亚和数据分析使用结构方程模型。结果表明,品牌可信度、品牌自我联系和品牌社会联系对口碑有正向影响。品牌自我联系和品牌社会联系都在品牌可信度对口碑的影响中起中介作用。这项研究表明,通过保持与消费者的关系以及消费者与其他消费者的关系,管理者将能够产生更积极的口碑。
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引用次数: 5
The Effect of Independence and Integrity on Audit Quality: Is There A Moderating Role for E-Audit? 独立性和完整性对审计质量的影响:电子审计是否有调节作用?
Pub Date : 2021-03-31 DOI: 10.14414/JEBAV.V23I3.2348
Diza Dianeke Budi Prabowo, Dwi Suhartini
The financial statements must be reliable and become a benchmark in considering an audit decision on the financial statements. In order for this to be achieved, independence and integrity is required in carrying out the audit process. E-Audit helps overcome challenges in the industrial revolution 4.0 and prevent fraud. This research aims of testing and analyzing the role of e-audit in moderating the impact of auditor independence and integrity on audit quality. The data was collected through a questionnaire distributed to auditors at Public Accounting Firms in Surabaya. There are 36 respondents involved. The data were analyzed using SmartPLS. The results showed that auditor independence positively effect audit quality, auditor integrity positively effect audit quality; e-audit does non moderate the effect of auditor independence on audit quality; ande-Audit negatively moderates the effect of auditor integrity on audit quality. The practical implication of this research is that when determining high audit quality, independent auditors should at least increase their independence and integrity so that the resulting audit reports are of high quality and can be a reference for decision makers.
财务报表必须是可靠的,并成为考虑对财务报表作出审计决定的基准。为了实现这一目标,在执行审计过程中需要独立性和完整性。电子审计有助于克服工业革命4.0的挑战,防止欺诈。本研究旨在检验和分析电子审计在调节审计师独立性和完整性对审计质量的影响方面的作用。数据是通过向泗水公共会计师事务所的审计员分发的问卷收集的。共有36名受访者参与其中。使用SmartPLS分析数据。结果表明:审计师独立性对审计质量有正向影响,审计师完整性对审计质量有正向影响;电子审计不能调节审计师独立性对审计质量的影响;反审计负向调节审计师诚信对审计质量的影响。本研究的实际意义在于,在确定高审计质量时,独立审计师至少应提高其独立性和完整性,从而使审计报告具有高质量,并可为决策者提供参考。
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引用次数: 7
Effects of Sentiment on Impulsive Buying Behavior: Evidence of COVID-19 in Indonesia 情绪对冲动购买行为的影响:印度尼西亚COVID-19的证据
Pub Date : 2021-03-31 DOI: 10.14414/JEBAV.V23I3.2459
Ali Mursid
Abstract This study aims to investigate the effects of positive and negative sentiment on impulsive buying behavior among Indonesia people based on the theory of stimulus organism response (S-O-R). First, it examines how COVID-19 information, information credibility, and scarcity affect positive sentiment and negative sentiment. Second, it verifies the influence of positive sentiment and negative sentiment on impulsive buying tendencies and impulsive buying behavior. Third, this study verifies impulsive buying tendency impacts impulsive buying behavior. Data was collected from Indonesian people living in a COVID-19 red zone with an online survey via Google form. In total, 320 respondents completed the survey and data analysis employs confirmatory factor analysis (CFA) and structural equation modelling (SEM).  The result found that COVID-19 information and information credibility have a positive effect on positive sentiment, while it has an insignificant effect on negative sentiment. Scarcity has a positive effect on negative sentiment; on the other hand, it has no significant effect on positive sentiment. Both positive sentiment and negative sentiment have positive effects on impulsive buying tendencies.  Only positive sentiment has a positive effect on impulsive buying behavior, while negative sentiment does not. Finally, impulsive buying tendencies have a positive effect on impulsive buying behavior.   AbstrakPenelitian ini bertujuan untuk menginvestigasi pengaruh positif sentimen dan negative sentimen terhadap perilaku pembelian tidak terencana masyarakat Indonesia berpijak pada teori stimulus organism response (S-O-R). Pertama, penelitian ini menguji bagaimana pengaruh informasi tentang COVID-19, kredibilitas informasi, dan kelangkaan terhadap sentimen positif dan sentimen negatif. Kedua, memverifikasi pengaruh sentimen positif dan sentimen negatif terhadap kecenderungan untuk melakukan pembelian tidak terencana dan perilaku pembelian tidak terencana. Ketiga, memverifikasi pengaruh kecenderungan untuk melakukan pembelian tidak terencana dan perilaku pembelian tidak terencana. Pengumpulan data penelitian ini dilakukan terhadap orang-orang Indonesia yang tingga di zona merah COVID-19 melalui survey online dengan Google form. Secara total ada 320 responden berpartisipasi dalam survey ini, kemudian data dianalisis menggunakan analisis confirmatory (CFA) dan struktural equation modeling (SEM). Hasilnya menunjuukan bahwa informasi tentang COVID-19 dan kredibilitas informasi mempunyai pengaruh positif terhadap sentimen positif, tetapi tidak mempunyai pengaruh yang signifikan terhadap sentimen negatif. Kelangkaan mempunyai pengaruh positif terhadap sentimen negatif, sebaliknya tidak mempunyai pengaruh yang signifikan terhadap sentimen positif. Baik sentimen positif maupun sentimen negatif mempunyai pengaruh positif terhadap kecenderungan untuk melakukan pembelian tidak terencana. Hanya, sentimen positif yang mempunyai pengaruh positif terhadap perila
摘要本研究旨在基于刺激有机体反应(S-O-R)理论,探讨积极情绪和消极情绪对印尼人冲动购买行为的影响。首先,考察新冠肺炎信息、信息可信度和稀缺性如何影响正面情绪和负面情绪。其次,验证了积极情绪和消极情绪对冲动购买倾向和冲动购买行为的影响。第三,本研究验证了冲动购买倾向对冲动购买行为的影响。通过谷歌表格进行在线调查,从居住在COVID-19红色区域的印度尼西亚人中收集数据。共有320名受访者完成了调查,数据分析采用验证性因子分析(CFA)和结构方程模型(SEM)。结果发现,新冠肺炎信息和信息可信度对正面情绪有正向影响,对负面情绪的影响不显著。稀缺性对消极情绪有正向影响;另一方面,它对积极情绪没有显著影响。积极情绪和消极情绪对冲动购买倾向均有正向影响。只有积极情绪对冲动购买行为有积极影响,消极情绪对冲动购买行为没有积极影响。最后,冲动性购买倾向对冲动性购买行为有正向影响。摘要/ abstract摘要:penpijian ini bertujuan untuk menginvestigasi pengaruh positive sentiment and negative sentiment terhadap peraku penbelian tidak terencana masyarakat Indonesia berpijak padteori刺激生物反应(S-O-R)。Pertama, penelitian ini menguji bagaimana pengaruh informasi tentang COVID-19, kredibilitas informasi, dan kelangkaan terhadap情绪积极,但情绪消极。我的心情是积极的,我的心情是消极的,我的心情是消极的,我的心情是消极的。Ketiga, memverifikasi pengaruh kecenderungan untuk melakukan pembelian tidak terencana dan periaku pembelian tidak terencana。彭普兰数据penelitian ini dilakukan terhadap orange - orange印度尼西亚杨廷嘉迪区merah COVID-19 melui在线调查登安谷歌表格。采用抽样调查、随机数据分析、验证性分析(CFA)和结构方程模型(SEM)对320名被调查者进行了分析。Hasilnya menunjuukan bahwa informasi tentang COVID-19丹kredibilitas informasi mempunyai pengaruh伴唱键盘terhadap sentimen伴唱键盘,tetapi有些mempunyai pengaruh杨signifikan terhadap sentimen负数。吉兰坎曼普雅伊彭加鲁积极的情绪是消极的,西巴利尼雅曼普雅尼彭加鲁阳显著的情绪是积极的。Baik sentiment positive maupun sentiment negative mempunyai pengaruh positive terhadap kecenderungan untuk melakukan penbelian tidak terencana。汉雅,情绪积极的yang mempunyai pengaruh积极的terhadap peraku pembelian tidak terencana, sedangkan情绪消极的tidak berpengaruh。Terakhir, kecenderungan untuk melakukan penbelian tanpa rencana mempunya pengaruh positif terhadap peraku penbelian tidak terencana。
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引用次数: 2
Analysis of Pay Later Payment System on Online Shopping in Indonesia 印尼网络购物的后期支付系统分析
Pub Date : 2021-03-31 DOI: 10.14414/JEBAV.V23I3.2343
Y. Pratika, S. Salahudin, D. Riyanto, T. Ambarwati
Due to the technology development, the digital payment is becoming more attractive to consumers. This type of payments provides an easy way for consumers to meet their needs. Pay later is currently one of the most attractive digital payments in Indonesia. This system, which is similar to credit card, allows consumers to buy products or services with the possibility to pay them later. This study aims to examine the pay later system and the consequences of applying it in Indonesian market. This study used a qualitative approach using online news content analysis to understand the issue of pay later. The software used in this study is Nvivo plus 12 by utilizing the word similarity, cluster analysis and matrix coding functions. The results show that pay later has a correlation with credit due to the system allows consumers to pay in installments. In addition, this pay later provides a possibility of impulsive buying for consumers. However, this study is limited to analysis based on online news data. It suggests that future studies combine online news with interviews or observation or many others documents to get a more comprehensive result.
由于技术的发展,数字支付对消费者的吸引力越来越大。这种支付方式为消费者提供了一种满足其需求的简便方式。Pay later是目前印尼最具吸引力的数字支付方式之一。该系统类似于信用卡,允许消费者购买产品或服务,并有可能在以后付款。本研究的目的是检查支付后的制度和在印度尼西亚市场上应用它的后果。本研究采用定性方法,利用在线新闻内容分析来了解付费问题。本研究使用的软件是Nvivo plus 12,利用单词相似度、聚类分析和矩阵编码功能。结果表明,由于该系统允许消费者分期付款,因此延迟付款与信用相关。此外,这种后期支付为消费者提供了冲动购买的可能性。然而,本研究仅限于基于网络新闻数据的分析。这表明,未来的研究将网络新闻与采访、观察或许多其他文件结合起来,以获得更全面的结果。
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引用次数: 10
Critical Review Zakat as Tax Deduction (Indonesia-Malaysia Comparative Study) 天课作为税收减免(印尼-马来西亚比较研究)
Pub Date : 2021-03-31 DOI: 10.14414/JEBAV.V23I3.2481
Eha Nugraha, Veranda Aga Refmasari, Alif Ilham Akbar Fatriansyah
This idea originated from the speech of the Minister of Finance at the 2nd Annual Conference of Islamic Finance in 2017 on the management of zakat and taxes. This paper critically discusses the regulation of income tax and zakat income in Indonesia and Malaysia. Furthermore, this paper aims to compare the treatment of zakat on personal income tax reporting with personal income tax in Malaysia. The research method used is design research that adopts the Plomp and Nieveen (2013) development model with adjustments, by collecting data through document studies, literature studies and in-depth interviews with zakat and tax practitioners. The results of the discussion show that Indonesia has not implemented zakat as a tax credit like Malaysia. Indonesia also does not yet have a national standard for zakat calculation.
这个想法源于财政部长在2017年第二届伊斯兰金融年会上关于天课和税收管理的演讲。本文批判性地讨论了印度尼西亚和马来西亚对所得税和天课收入的监管。此外,本文旨在比较天课在个人所得税报告中的处理与马来西亚的个人所得税。采用的研究方法是设计研究,采用Plomp and nievenen(2013)的调整发展模型,通过文献研究、文献研究和对天课和税务从业者的深度访谈收集数据。讨论的结果表明,印度尼西亚没有像马来西亚那样将天课作为一种税收抵免。印尼也没有计算天课的国家标准。
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引用次数: 1
The Online Shopping Behavior of Indonesian Generation X 印尼X世代的网上购物行为
Pub Date : 2021-03-31 DOI: 10.14414/JEBAV.V23I3.2455
I. Yoga, Ni Putu Silka Triami
E-commerce is one of the information technologies that influence consumer behavior. Generation X is characterized by a higher internet adoption rate than the previous generation. As digital immigrants, this generation behavior toward using e-commerce is an interesting phenomenon to be studied. Thus, this study aims to examine the acceptance and use of e-commerce among Generation X using Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) theory. The research sample was 369 Generation X respondents in Indonesia who used e-commerce and were selected using purposive sampling. The questionnaires were distributed online and then analyzed using structural equation modeling. The findings showed that Generation X acceptance towards e-commerce were influenced by performance expectancy, hedonic motivation, habit, price value, and behavior intention. In contrast, effort expectancy, facilitating condition, and social influences) were not found to be the predictor that influenced Generation X to use e-commerce. This paper offers valuable insights for e-commerce founders in the development and refinement of e-commerce platforms.
电子商务是影响消费者行为的信息技术之一。X一代的特点是互联网采用率高于上一代。作为数字移民,这一代人使用电子商务的行为是一个值得研究的有趣现象。因此,本研究旨在使用统一接受和使用技术理论2 (UTAUT2)理论来检验X一代对电子商务的接受和使用。研究样本为369名使用电子商务的印度尼西亚X一代受访者,采用有目的抽样方法进行选择。问卷通过网络发放,采用结构方程模型进行分析。研究发现,X一代对电子商务的接受程度受到绩效预期、享乐动机、习惯、价格价值和行为意愿的影响。相比之下,努力预期、便利条件和社会影响)并不是影响X一代使用电子商务的预测因子。本文为电子商务创始人在电子商务平台的发展和完善中提供了有价值的见解。
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引用次数: 2
The Effect of Customers’ Incivility and Work stress on Job Satisfaction through Burnout 顾客不文明行为与工作压力对工作满意度的影响
Pub Date : 2021-03-31 DOI: 10.14414/JEBAV.V23I3.2309
Ribut Prasetyo, D. Purwandari, T. Syah
The need for public services is currently increasing both in quantity and quality. In public service, employees need high job satisfaction because if they are satisfied with their work, they will be happy to do their duties and obligations to provide good service. Employee job satisfaction is influenced by several factors both from within and from the environment. This study aimed to examine the effect of customers Incivility and work stress on job satisfaction through burnout. This research was conducted on 191 respondents in the office of the Unit of Investment and One-Stop Services in the Kelurahan in DKI Jakarta Province. The survey was conducted by distributing questionnaires to 191 front office officers working in public service offices. The data were analyzed using the SEM (Structural Equation Modeling) analysis technique using Lisrel. The results of the study found that customers Incivility and work stress have a positive and significant effect on burnout. Furthermore, burnout has a negative and significant effect on job satisfaction. This study implies the importance of local government to pay attention to employee burnout aspects in increasing job satisfaction and front office employee performance.
目前对公共服务的需求在数量和质量上都在增加。在公共服务中,员工需要很高的工作满意度,因为如果他们对自己的工作感到满意,他们就会很乐意履行自己的职责和义务,提供良好的服务。员工的工作满意度受到内部和环境因素的影响。本研究旨在探讨顾客不礼貌行为和工作压力对工作满意度的影响。这项研究是在DKI雅加达省Kelurahan的投资和一站式服务部门办公室对191名受访者进行的。该调查是通过向191名在公共服务办公室工作的前台人员分发问卷进行的。采用Lisrel结构方程模型(SEM)分析技术对数据进行分析。研究结果发现,顾客不礼貌和工作压力对职业倦怠有显著的正向影响。此外,职业倦怠对工作满意度有显著负向影响。本研究暗示地方政府关注员工倦怠在提高工作满意度和前厅员工绩效方面的重要性。
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引用次数: 3
期刊
Journal of Economics, Business, & Accountancy Ventura
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