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Work–Life Balance on Board Cruise Ships: A Survey on Crew Members' Well-being 游轮上工作与生活的平衡:对船员幸福感的调查
Q3 Social Sciences Pub Date : 2020-06-22 DOI: 10.3727/154427320x15833169859482
C. Lütkenhaus
The cruise industry is a still-growing tourism sector in need for many personnel. However, criticism regarding the working and living conditions on board cruise vessels is a frequently seen topic in the news as well as in research literature. The well-being of the people running the floating hotel resorts is a critical success factor for the industry. Recently, the topic of employee well-being is bonded to concepts of work–life balance. There is rarely any literature on this topic with regard to the cruise industry. This research aims at examining whether the concept of work–life balance is applicable to working and living on board, as well as finding out the extent to which the critically discussed characteristics of this unique environment relate to well-being. To meet the aim of this study an online survey was conducted. It was spread on social networks to reach former and current employees of different cruise lines and was closed with a sample of 212 respondents. The study revealed that all chosen factors, including the ones often criticized, are related to the work–life balance of crew members on board. The only factor that was not a significant predictor of well-being was the multicultural environment employees are living and working in. The overall work–life balance on board was positively rated by the survey's participants.
邮轮业是一个仍在增长的旅游业,需要许多人才。然而,关于游轮上工作和生活条件的批评是新闻和研究文献中经常出现的话题。运营浮动酒店度假村的人们的福祉是该行业成功的关键因素。最近,员工幸福感的话题与工作与生活平衡的概念联系在一起。关于邮轮业,很少有关于这一主题的文献。这项研究旨在检验工作与生活平衡的概念是否适用于船上的工作和生活,并找出这种独特环境的批判性讨论特征与幸福感的关系程度。为了达到这项研究的目的,进行了一项在线调查。它在社交网络上传播,接触到不同邮轮公司的前任和现任员工,并对212名受访者进行了抽样调查。研究表明,所有被选择的因素,包括经常被批评的因素,都与船上船员的工作与生活平衡有关。唯一不是幸福感重要预测因素的是员工生活和工作的多元文化环境。调查参与者对船上的整体工作与生活平衡给予了积极评价。
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引用次数: 1
Organization and Challenges of the Human Resources Function in a Cruise Ship Company 邮轮公司人力资源职能的组织与挑战
Q3 Social Sciences Pub Date : 2020-06-22 DOI: 10.3727/154427320x15833208921145
Esperanza Suárez, L. Susaeta, F. Babinger
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引用次数: 0
Editorial: The "Liquid-Modern" Cruise Sector: Growth, Responsibility, and the Failure of Moral Relativism 社论:“液体-现代”邮轮行业:增长、责任和道德相对主义的失败
Q3 Social Sciences Pub Date : 2020-06-22 DOI: 10.3727/154427320x15833179029590
Alexis Papathanassis, R. A. Klein
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引用次数: 0
Whale Watching in Northern Peru: An Economic Boom? 秘鲁北部的观鲸:经济繁荣?
Q3 Social Sciences Pub Date : 2020-04-03 DOI: 10.3727/154427320x15819596320544
Chiara Guidino, Elizabeth Campbell, B. Alcorta, Valeria Gonzalez, Jeffrey C. Mangel, A. Pacheco, Sebastián Silva, J. Alfaro‐Shigueto
Whale-watching tourism is growing rapidly worldwide. Currently, it occurs in more than 119 countries and is estimated to produce more than US$2.5 billion in annual revenue. In northern Peru, this industry is relatively new, and the economic impact generated from whale watching remains unknown. This study was designed to provide an assessment of the economic impact of whale-watching activity in northern Peru. In this area the activity is focused on humpback whales (Megaptera novaeangliae). In 2018, we conducted surveys to 199 whale-watch tourists and six tour companies to estimate the economic impact of the activity. Our results indicate that whale watching of humpback whales is currently worth an estimate of US$3 million annually as a tourist attraction, an economic input that did not exist in the region 10 years ago. This activity has a significant potential for further growth; however, there is an urgent need for guidelines and regulations to ensure a sustainable and well-managed whale-watch tourism industry.
观鲸旅游在世界范围内迅速发展。目前,它发生在超过119个国家,估计每年产生超过25亿美元的收入。在秘鲁北部,这一行业相对较新,观鲸所产生的经济影响尚不清楚。本研究旨在对秘鲁北部赏鲸活动的经济影响进行评估。在这个地区,活动的重点是座头鲸(Megaptera novaeangliae)。2018年,我们对199名观鲸游客和6家旅游公司进行了调查,以估计该活动的经济影响。我们的研究结果表明,作为一项旅游景点,座头鲸的观赏目前每年价值约300万美元,这是该地区10年前不存在的经济投入。这项活动具有进一步增长的巨大潜力;然而,迫切需要制定指导方针和法规,以确保一个可持续的、管理良好的观鲸旅游业。
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引用次数: 12
Recreational Value of Coastal and Marine Ecosystems in India: A Macro Approach 印度沿海和海洋生态系统的娱乐价值:宏观方法
Q3 Social Sciences Pub Date : 2020-04-03 DOI: 10.3727/154427319x15746710922758
P. Mukhopadhyay, S. Ghosh, V. DaCosta, Siddhiraj Pednekar
Coastal and marine ecosystems offer a large number of services for human well-being, including recreation, which is evidenced by people's willingness to spend on leisure. Traditional categories of national income accounting such as income from service sectors like "Hotels and Restaurants" do not capture the net welfare (consumers' surplus) from recreation that can be attributed to the existence of the ecosystem. This article presents the first estimates of a country-wide recreational value regarding the consumers' surplus generated by coastal and marine ecosystems in India using the Zonal Travel Cost Method. We found that the recreational value from nine coastal states in India generated consumers' surplus to the extent of 0.9% of India's gross domestic product at market prices [Rs93,888.76 billion or US$5,863 billion purchasing power parities (PPP)] in 2012–2013 for domestic and foreign tourist (at 2012–2013 current prices). The consumers' surplus generated for visitors of domestic origin is estimated at Rs295 billion (US$18.4 billion) and for visitors from the rest of the world is Rs562 billion (US$35 billion). This highlights the importance of ecosystems and provides a framework to estimate recreational demand functions. It also provides a mechanism to create suitable state-specific tariffs on recreational services for financing coastal and marine conservation.
沿海和海洋生态系统为人类福祉提供了大量的服务,包括娱乐,人们愿意在休闲上花钱就是证据。传统的国民收入核算类别,如来自“酒店和餐馆”等服务部门的收入,并没有捕捉到可归因于生态系统存在的娱乐活动的净福利(消费者剩余)。本文采用区域旅行成本法首次估计了印度沿海和海洋生态系统产生的消费者剩余的全国娱乐价值。我们发现,2012-2013年,印度九个沿海邦的娱乐价值为国内外游客(以2012-2013年现行价格计算)创造了相当于印度国内生产总值0.9%的消费者剩余(按市场价格计算)[93,8887.6亿卢比或5,863亿美元购买力平价(PPP)]。国内游客产生的消费者剩余估计为2950亿卢比(184亿美元),来自世界其他地区的游客产生的消费者剩余为s5620亿卢比(350亿美元)。这突出了生态系统的重要性,并提供了一个评估娱乐需求函数的框架。它还提供了一种机制,为沿海和海洋保护提供资金,制定适合各州的娱乐服务关税。
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引用次数: 3
Tourists' Attitudes Toward the Benefits of Mariculture: A Case of Decision-making in Marine Tourism in Southeast USA 游客对海水养殖利益的态度:以美国东南部海洋旅游决策为例
Q3 Social Sciences Pub Date : 2020-04-03 DOI: 10.3727/154427320x15781713928749
Gyunghoon Kim, L. Jodice, L. Duffy, W. Norman
While sustainable tourism and responsible tourism share commonalities of guiding principles, responsible tourism places more emphasis on the behaviors of individual actors. However, little is known about how responsible tourists' behaviors are reconciled by their attitude toward tourism products' economic, cultural, and environmental contribution to a destination. This study explores the role of the tourists' attitude toward mariculture and perception of its benefits within the context of their travel decision-making process. Framed with the theory of planned behavior, this research examines tourists' perception of shellfish mariculture in relationship to their subjective knowledge about mariculture, attitude toward product quality of mariculture, and intention to be involved in marine tourism. This study suggests that the perception of benefits of the product are important considerations when tourists decide their travel activities in coastal destinations.
虽然可持续旅游和负责任旅游具有共同的指导原则,但负责任旅游更强调个体行为者的行为。然而,关于负责任的游客的行为如何与他们对旅游产品对目的地的经济、文化和环境贡献的态度相协调,我们知之甚少。本研究探讨了游客对海水养殖的态度和对其利益的感知在其旅游决策过程中的作用。本研究在计划行为理论框架下,探讨游客对海水养殖贝类的认知与他们对海水养殖的主观知识、对海水养殖产品质量的态度、以及参与海洋旅游的意愿之间的关系。该研究表明,当游客决定他们在沿海目的地的旅游活动时,产品的利益感知是重要的考虑因素。
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引用次数: 2
Measuring Tourist Satisfaction with Nautical Destinations: The Effects of Image, Loyalty, and Past Destination Choice 测量游客对航海目的地的满意度:形象、忠诚度和过去目的地选择的影响
Q3 Social Sciences Pub Date : 2020-04-03 DOI: 10.3727/154427320x15809114561894
Yen E. Lam González, Carmelo Javier León González, J. D. L. Ledesma
This article aims to analyze factors determining tourist satisfaction with nautical destinations. To this aim, survey data were collected from 255 nautical tourists visiting Cape Verde and an ordinal logit model was used. Data analysis confirms that tourists' satisfaction increases with the diversity and quality of the nautical and cultural offer, and the security offered by the destination, in line with previous research. As novelty, the affective feelings towards the nautical destination were also found as an important antecedent of nautical tourists' satisfaction conformation. The study also confirms that tourists who had been in the archipelago previously do experience a higher level of satisfaction compared with nonrepeaters. Lastly, the fact of visiting other competing nautical destinations influences the level of satisfaction of the nautical tourists in Cape Verde, although not all previously visited destinations have the same impact. This suggests that strategies for nautical tourism development should be more attentive to establish long-lasting relationships and networking structures with some key competitors, and segment their marketing plans according to tourists' past destination choice. The results are of great importance for several destinations seeking to utilize the promotion of nautical activities as a key driver for tourism competitiveness and positioning improvement.
本文旨在分析影响游客对航海目的地满意度的因素。为此目的,收集了255名到访佛得角的航海游客的调查数据,并采用了有序logit模型。数据分析证实,游客的满意度随着航海和文化服务的多样性和质量以及目的地提供的安全性而增加,这与之前的研究一致。作为新奇事物,对航海目的地的情感感受也是航海游客满意度符合性的重要前提。该研究还证实,与没有去过的游客相比,以前去过群岛的游客确实体验到了更高的满意度。最后,访问其他竞争性航海目的地的事实影响了佛得角航海游客的满意度,尽管并非所有以前访问过的目的地都具有相同的影响。这表明,航海旅游发展战略应更加注重与一些主要竞争对手建立持久的关系和网络结构,并根据游客过去的目的地选择细分其营销计划。这些结果对于一些寻求利用航海活动作为旅游竞争力和定位改进的关键驱动因素的目的地非常重要。
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引用次数: 9
Informing Artisanal Pearl and Pearl-Shell Handicraft Production for the Cruise Tourism Market Through Analysis of Intended Purchase Behavior 通过意向购买行为分析,为邮轮旅游市场提供手工珍珠和珍珠壳工艺品生产信息
Q3 Social Sciences Pub Date : 2020-01-01 DOI: 10.3727/154427320x15958571868603
T. Militz, Deárne Kershler, P. Southgate
The production and vending of handicrafts by the indigenous peoples of cruise destinations in the Pacific region has unrealized potential. Handicraft sector development strategies are constrained by the limited information guiding what products to produce, which product attributes are important, and appropriate pricing for the cruise tourism market. Using structured interviews, we evaluate cruise passenger preferences and intended purchase behavior towards a range of mabé pearl and motherof-pearl (MoP) handicrafts. Our study is conducted in a newly emergent cruise destination, Papua New Guinea, where cruise passenger demand for handicrafts, purchased as souvenirs, goes largely unmet. The majority of cruise passengers expressed both interest and willingness in purchasing mabé pearl and MoP handicrafts, though preferences were found to exist for specific products and product attributes. Latent factor analysis revealed cruise passenger preferences could be summarized by the importance an individual assigned to a handmade product, a product with accompanying information, or the aesthetic appeal of a product. The importance assigned to these factors was found independent of cruise ship and passenger demographics, but partly explained by purchase intent (i.e., purchase for self or others). Factoring these results into handicraft development strategies will help maximize local economic benefits from pearl industries and cruise tourism in Papua New Guinea, but also throughout the Pacific region.
太平洋区域邮轮目的地的土著人民生产和出售手工艺品的潜力尚未实现。手工业部门的发展战略受到有限的信息的制约,这些信息指导生产什么产品,哪些产品属性是重要的,以及适合邮轮旅游市场的定价。通过结构化访谈,我们评估了邮轮乘客对一系列珍珠和珍珠母(MoP)工艺品的偏好和预期购买行为。我们的研究是在一个新兴的邮轮目的地巴布亚新几内亚进行的,那里的邮轮乘客对作为纪念品购买的手工艺品的需求在很大程度上没有得到满足。大部分邮轮乘客表示有兴趣及意愿购买珍珠及珍珠手工艺品,但亦发现他们对特定产品及产品属性有偏好。潜在因素分析显示,邮轮乘客的偏好可以通过个人对手工产品、附带信息的产品或产品美学吸引力的重要性来总结。分配给这些因素的重要性被发现独立于游轮和乘客人口统计数据,但部分解释了购买意图(即为自己或他人购买)。将这些结果纳入手工艺发展战略,将有助于巴布亚新几内亚乃至整个太平洋地区的珍珠产业和邮轮旅游的当地经济效益最大化。
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引用次数: 4
Encounters with Wild, Ecotour, and Captive Marine Mammals: What Do They Tell Us About Human Well-Being and Environmental Behavior? 与野生、生态和圈养海洋哺乳动物的邂逅:它们告诉我们关于人类福祉和环境行为的什么?
Q3 Social Sciences Pub Date : 2020-01-01 DOI: 10.3727/154427320x15888322468764
Rachel Yerbury, W. Boyd, B. Weiler
Nature recreation can be beneficial for human health and well-being, and this article invites discussion about whether environmental behavior nature contact can influence nature contact. As human life becomes more urbanized, people interact less closely with nature, and nature connections are weakened. Tourism provides an opportunity to enhance nature contact, and hence nature connection, and may motivate proenvironmental behavior. This study uses the R statistical package to analyze questionnaire data from 679 participants who have encountered marine mammals in the wild, as part of an ecotour, and in captive settings. It considers the questions: Does a connection to nature mediate the role between nature contact and well-being? Do marine mammal experiences specifically contribute to human well-being and environmental behavior? The role of nature connection as a mediator between nature contact and well-being is described in a structural equation model. Marine mammal experiences are shown to be significantly and positively related to human well-being (three-way ANOVA) and environmental behavior (Kruskal–Wallis H test). We conclude that nature connectedness mediates the effect of nature contact on well-being, and marine mammal experiences have an effect on well-being and environmental behavior. This study adds to research on cetacean experiences by including all marine mammals across different experience types. The results assist identify paths through which recreation time may achieve a two-way benefit of well-being and environmental behavior.
自然娱乐有益于人类健康和福祉,本文邀请讨论环境行为自然接触是否会影响自然接触。随着人类生活越来越城市化,人们与自然的互动越来越少,与自然的联系也越来越弱。旅游提供了一个机会,加强自然接触,从而自然连接,并可能激发亲环境行为。本研究使用R统计软件包来分析679名参与者的问卷数据,这些参与者在野外、生态旅游和圈养环境中遇到过海洋哺乳动物。它考虑的问题是:与自然的联系是否调解了与自然接触和幸福之间的作用?海洋哺乳动物的经历对人类福祉和环境行为有特别的贡献吗?在结构方程模型中描述了自然联系在自然接触与幸福感之间的中介作用。海洋哺乳动物经历与人类幸福感(三向方差分析)和环境行为(Kruskal-Wallis H检验)呈显著正相关。我们得出结论,自然联系介导了自然接触对幸福感的影响,海洋哺乳动物经历对幸福感和环境行为有影响。这项研究增加了对鲸类动物经验的研究,包括了所有不同经验类型的海洋哺乳动物。研究结果有助于确定娱乐时间可以实现幸福和环境行为双向效益的途径。
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引用次数: 5
A Curriculum Framework for Undergraduate Coastal and Marine Tourism University Programs 沿海与海洋旅游大学本科课程框架
Q3 Social Sciences Pub Date : 2019-12-18 DOI: 10.3727/154427319x15721827632578
L. C. Jonas, N. Botha, P. Myles
Coastal and marine tourism is one of the fastest growing subsectors of the tourism industry and the workforce needs to be equipped to be able to work in this industry. There is a lack of importance placed on coastal and marine tourism curricula and a focused curriculum framework would provide a guideline for future course development for the industry. The purpose of this article is to present a curriculum framework for undergraduate coastal and marine tourism university programs. Data were collected in the South African context through a mixed methods approach with a multiphase design whereby qualitative data were first collected through content analysis, followed by quantitative data collected through questionnaires, and the third phase included qualitative data collected through semistructured interviews. The study found a variety of both soft and physical skills that are applicable to the coastal and marine tourism environment. Specific teaching and assessment methods that would be more applicable to the industry are also identified. Coastal and marine tourism curricula will have to be all-encompassing yet industry focused.
沿海和海洋旅游业是旅游业发展最快的部门之一,劳动力需要具备在该行业工作的能力。沿海和海洋旅游课程缺乏重视,有重点的课程框架将为该行业未来的课程开发提供指导。本文的目的是提出一个沿海和海洋旅游大学本科生课程框架。数据是在南非通过多阶段设计的混合方法收集的,其中首先通过内容分析收集定性数据,然后通过问卷收集定量数据,第三阶段包括通过半结构访谈收集的定性数据。研究发现,各种软技能和身体技能都适用于沿海和海洋旅游环境。还确定了更适用于该行业的具体教学和评估方法。沿海和海洋旅游课程必须面面俱到,但以行业为重点。
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引用次数: 1
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Tourism in Marine Environments
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