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The role of website quality, perceived value, and consumer satisfaction on repurchase intentions of Indonesian railway tickets 网站品质、感知价值和消费者满意度对印尼火车票再购买意愿的作用
Q3 Business, Management and Accounting Pub Date : 2023-02-28 DOI: 10.20414/jed.v5i1.6869
Resti Febrianti, Tuti Asmala, A. Johan
Purpose — This study aims to determine the role of website quality, perceived value, and consumer satisfaction on the repurchase intention of Indonesian railway tickets.Method — This research employs a quantitative methodology to investigate the causal links between variables. This study's sample consisted of 100 consumers of Indonesian railway tickets in Bandung who were randomly selected through the distribution of questionnaires and subsequently analyzed using regression analysis with the assistance of the Smart PLS software.Result — This study's findings reveal that three criteria, namely website quality, perceived value, and customer satisfaction, substantially impact the repurchase intentions of Indonesian rail ticket purchasers.Contribution — This study has implications for businesses, which should present information through their websites and provide excellent customer service to boost perceived value. In addition, the interactions carried out in the provision of services must address all client concerns so that consumers are pleased with the services rendered.
目的-本研究旨在确定网站质量、感知价值和消费者满意度对印尼火车票再购买意愿的作用。方法-本研究采用定量方法调查变量之间的因果关系。本研究的样本包括100名在万隆购买印尼火车票的消费者,他们是通过分发问卷随机选择的,随后在Smart PLS软件的帮助下使用回归分析进行分析。结果-本研究的结果显示,三个标准,即网站质量,感知价值和客户满意度,在很大程度上影响了印尼火车票购买者的再购买意愿。贡献——这项研究对企业有启示,企业应该通过网站提供信息,并提供优质的客户服务,以提高感知价值。此外,在提供服务时进行的交互必须解决客户的所有问题,以便消费者对所提供的服务感到满意。
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引用次数: 0
Community-Based Tourism optimization through institutional entrepreneurship in Sidomulyo Tourism Village 四多木里约旅游村基于机构创业的社区旅游优化
Q3 Business, Management and Accounting Pub Date : 2023-02-22 DOI: 10.20414/jed.v5i1.6846
P. Wardani, Uystka Hikmatul Kamiliyah NH, Muhamad Farhan
Purpose — This study aimed to analyze the institutional entrepreneurship strategies to optimize community-based tourism practices in Sidomulyo Tourism Village.Method — This qualitative descriptive research focuses on the Tourism Awareness Group as the management institution of Sidomulyo Tourism Village. The data collection techniques are observation in Sidomulyo Tourism Village, in-depth interviews with the managers of the Tourism Awareness Group, and documentation. All discovered data is analyzed using Discursive Institutionalism.Result — We distinguished institutional entrepreneurship strategies into two dimensions: ideas and discourses. These strategic ideas include: managing the tourism village independently, re-justify Tourism Awareness Group goals following CBT aspects, re-arrange the formation and function within the Tourism Awareness Group component, involving the community in every step of the tourism village development, and communities get a fair reward for their participation, promoting community investment, creating product innovations, collaborating with universities and other tourism institutions, and also establish an environmental conservation and cultural preservation program with the community. Then, these ideas must be carried out in coordinative and communicative discourse. The Tourism Awareness Group actors who know communication skills and networks in the tourism sector are needed to convey these ideas.Contribution — This research contributes to discuss institutional entrepreneurship in tourism which still rarely to be studied.
目的:本研究旨在分析四多木里约旅游村优化社区旅游实践的机构创业策略。方法:以四多木里约旅游村管理机构旅游意识集团为研究对象,进行定性描述性研究。数据收集技术是在Sidomulyo旅游村进行观察,与旅游意识小组的经理进行深入访谈,并记录文件。所有发现的数据都使用话语制度主义进行分析。结果:我们将机构创业战略分为两个维度:理念和话语。这些战略构想包括:独立管理旅游村,根据CBT方面重新确定旅游意识小组的目标,重新安排旅游意识小组组成部分的组成和功能,让社区参与到旅游村发展的每一步,社区的参与得到公平的回报,促进社区投资,创造产品创新,与大学和其他旅游机构合作,并与社区建立环境保护和文化保护计划。然后,这些思想必须在协调和交际的话语中进行。需要了解旅游部门沟通技巧和网络的旅游意识小组行动者来传达这些想法。贡献——本研究有助于探讨目前尚少被研究的旅游业中的制度性企业家精神。
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引用次数: 1
The economic impact of asymmetric warfare through illicit drug trafficking in Indonesia 不对称战争对印度尼西亚非法毒品贩运的经济影响
Q3 Business, Management and Accounting Pub Date : 2023-02-20 DOI: 10.20414/jed.v5i1.6802
B. A. Tatara, Suhirwan Suhirwan, M. Afifuddin
Purpose — This research aims to analyze the economic impact of asymmetric warfare through illicit drug trafficking in Indonesia.Method — This research uses a qualitative method with data collection techniques using interviews and literature studies. Researchers conduct interviews with officials related to the National Narcotics Board with 10 people and officials from the Defense Potential Directorate of the Indonesian Ministry of Defense with 2 people.Result — Illicit drug trafficking in Indonesia has an impact on the national resilience of the Indonesian nation. The impact covers all aspects of astagatra, which consists of trigatra aspects, namely demographic, geographical, and natural resources aspects, and pancagatra aspects, which consist of ideological, political, economic, socio-cultural, and defense-security aspects. In economics, research has shown that the economic loss due to drugs amounts to 84.7 trillion rupiahs due to illicit drug trafficking, where 77.42 trillion rupiahs is a personal loss and 7.27 trillion rupiahs is a social cost. Moreover, drug addicts will find it difficult to get a job, given that the impact of rejection from the community and the work environment reaches 92%. Cooperation between agencies and community participation is necessary to address it. This is because Indonesia's defense system is total people's defense and security system (Sishankamrata), which requires the participation of all components of the nation.Contribution — This research add to the knowledge about the impact of asymmetric warfare through illicit drug trafficking, specifically the economic impact. In addition, this research is expected to be a source of input for the government in developing strategic steps to counter illicit drug trafficking which is asymmetric warfare.
目的-本研究旨在分析通过非法毒品贩运在印度尼西亚的不对称战争的经济影响。方法-本研究采用定性方法,采用访谈和文献研究的数据收集技术。研究人员对10人的国家麻醉品局官员和2人的印尼国防部国防潜力局官员进行了采访。结果-印度尼西亚的非法毒品贩运对印度尼西亚民族的国家复原力产生了影响。这种影响涵盖了不均衡的各个方面,包括人口、地理和自然资源方面的“三方面”和思想、政治、经济、社会文化和国防安全方面的“五方面”。在经济学方面,有研究表明,由于非法贩毒造成的毒品经济损失高达84.7万亿印尼盾,其中个人损失为77.42万亿印尼盾,社会成本为7.27万亿印尼盾。此外,吸毒成瘾者很难找到工作,因为被社区和工作环境拒绝的影响达到92%。解决这一问题需要各机构之间的合作和社区参与。这是因为印度尼西亚的国防系统是完全的人民国防和安全系统(Sishankamrata),这需要国家所有组成部分的参与。贡献-本研究增加了对非对称战争通过非法毒品贩运的影响,特别是经济影响的认识。此外,这项研究预计将成为政府制定打击非法毒品贩运的战略步骤的投入来源,这是一种不对称战争。
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引用次数: 0
Determinants of Indonesian telecommunications industry’s firm value with dividend policy as the moderating variable 以股利政策为调节变量的印尼电信业企业价值决定因素
Q3 Business, Management and Accounting Pub Date : 2023-02-15 DOI: 10.20414/jed.v5i1.6803
Fakhirah Husain, M. Mas’ud, S. Alam
Purpose — This study attempts to investigate the effect of profitability and capital structure on firm value with dividend policy as a moderating variable.Method — The populations were all telecommunications companies listed on the Indonesia Stock Exchange (IDX) for 2012 to 2021, totaling 19 companies. Using the purposive sampling technique, three companies were used as a sample with a time series for 10 years. The collected secondary data was then analyzed by multiple regression analysis techniques and Moderated Regression Analysis (MRA) supported by SPSS (Statistical Product and Service Solutions) application tools to confirm the research hypothesis. Result — The results indicated that profitability has a positive and significant effect on firm value, while capital structure has no significant effect on firm value. Dividend policy was able to moderate the effect of profitability on firm value, but dividend policy was not able to moderate the capital structure on firm value. Contribution — This research contributes mainly to the firm value literature by strengthening grand theories used in Indonesian telecommunication sectors.
本研究试图以股利政策为调节变量,探讨盈利能力和资本结构对企业价值的影响。方法-人口为2012年至2021年在印度尼西亚证券交易所(IDX)上市的所有电信公司,共计19家公司。采用有目的抽样技术,以三家公司为样本,时间序列为10年。利用SPSS (Statistical Product and Service Solutions)应用工具支持的多元回归分析技术和有调节回归分析(MRA)对收集到的二手数据进行分析,以证实研究假设。结果-结果表明,盈利能力对企业价值有显著的正向影响,而资本结构对企业价值没有显著影响。股利政策能够调节盈利能力对企业价值的影响,但股利政策不能调节资本结构对企业价值的影响。贡献-本研究主要通过加强印度尼西亚电信部门使用的大理论来贡献公司价值文献。
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引用次数: 0
Long- and short-term analysis on the Human Development Index in West Nusa Tenggara 西努沙登加拉省人类发展指数的长期与短期分析
Q3 Business, Management and Accounting Pub Date : 2023-02-08 DOI: 10.20414/jed.v5i1.6764
R. A. Pramuja, N. Sari, Zainal Arifin, Muhammad Azizurrohman, Supiandi Supiandi
Purpose — With the low human development index in West Nusa Tenggara, this study is intended to analyze important factors in increasing the Human Development Index in an area.Method — This research combined cross-sectional data consisting of 10 regencies and cities in West Nusa Tenggara and time-series data from 2016 to 2020. In addition, a series of model tests were carried out. This research employed the Arellano-bond estimator for the dynamic panel estimation, which used first-difference (FDGMM) with robust standard error.Result — We found that the previous year's Human Development Index, poverty rate, and GDRB significantly increased the human development index in West Nusa Tenggara, especially in the short term. Meanwhile, in the long run, all variables do not affect the human development index in West Nusa Tenggara. In addition, this study revealed that the previous year's HDI, poverty rate, and GRDP only affected the short term. Moreover, long-term policies are needed to increase the HDI in West Nusa Tenggara, such as increasing community capacity, health assistance, price stabilization, and creating new jobs.Contribution — This study clarifies in practice the need for differentiating poverty reduction strategies according to their duration. This is because short-term interventions have little long-term impact on reducing poverty.
鉴于西努沙登加拉地区人类发展指数较低,本研究旨在分析提高该地区人类发展指数的重要因素。方法:本研究结合了西努沙登加拉10个县和城市的横断面数据和2016年至2020年的时间序列数据。此外,还进行了一系列的模型试验。本研究采用一阶差分法(FDGMM)进行动态面板估计,具有鲁棒标准误差。结果-我们发现,前一年的人类发展指数、贫困率和GDRB显著提高了西努沙登加拉的人类发展指数,特别是在短期内。同时,从长期来看,所有变量都不影响西努沙登加拉的人类发展指数。此外,本研究还发现,前一年的人类发展指数、贫困率和国内生产总值仅在短期内产生影响。此外,需要制定长期政策来提高西努沙登加拉的人类发展指数,如提高社区能力、提供保健援助、稳定价格和创造新的就业机会。贡献-本研究在实践中阐明了根据其持续时间区分减贫战略的必要性。这是因为短期干预对减少贫困几乎没有长期影响。
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引用次数: 0
Millennial tourists’ perception on Gedhe Mataram mosque as religious tourism site 千禧一代游客对Gedhe Mataram清真寺作为宗教旅游景点的看法
Q3 Business, Management and Accounting Pub Date : 2023-02-06 DOI: 10.20414/jed.v5i1.6618
Uystka Hikmatul Kamiliyah NH
Purpose — This study aims to analyze the perception of millennial tourists towards Gedhe Mataram mosque in terms of five components: attractions, amenities, accessibilities, human resources, and prices.Method — This qualitative descriptive research involves multiple millennial informants. Observation at Gedhe Mataram mosque area, interviews with 16 millennial visitors, and field documentation comprise the data gathering methods. A random sample of millennial visitors visiting Gedhe Mataram mosque area was selected using the informant selection technique. All discovered data is examined using the Spradley model.Result — The results indicated that Gedhe Mataram mosque area's overall attractions, amenities, accessibilities, human resources, and prices are satisfactory in the eyes of tourists.Contribution — This study contributes some recommendations to managers to develop this destination based on constructive criticism and suggestions from millennial tourists.
目的-本研究旨在分析千禧一代游客对Gedhe Mataram清真寺的看法,包括五个组成部分:景点,设施,可达性,人力资源和价格。方法-这种定性描述性研究涉及多个千禧一代的线人。在Gedhe Mataram清真寺地区的观察,对16名千禧一代游客的采访以及现场文件包括数据收集方法。采用信息源选择技术,随机抽取参观Gedhe Mataram清真寺区域的千禧一代游客样本。所有发现的数据都使用Spradley模型进行检查。结果-结果表明,Gedhe Mataram清真寺区域的整体吸引力,设施,可达性,人力资源和价格在游客的心目中是令人满意的。贡献-本研究基于千禧一代游客的建设性批评和建议,为管理者提供了一些发展该目的地的建议。
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引用次数: 0
Content categories on Instagram: from promotional to interactivity for business development Instagram上的内容类别:从推广到业务发展的互动
Q3 Business, Management and Accounting Pub Date : 2023-02-05 DOI: 10.20414/jed.v5i1.6774
Maulidian Maulidian, Salwa Fatima Zahra, Anys Tasya Nadela, A. Fitriani
Purpose — The study aimed to analyze the content on Instagram and to examine the relationship between the content categories and the reach and impressions of the posts.Method — This study analyzed 58 content posts from the Instagram account @Generasi_kenzu using purposive sampling, divided into five categories and measured based on accounts reached and impressions, using descriptive statistics, a Kolmogorov-Smirnov test for normality, and a Kruskal-Wallis test for comparison of mean reach and impressions across the categories.Result — The content analysis revealed that promotion was the most prevalent category, followed by information and education, with a mean reach of 64.22 and a significant proportion of views from the user's profile, and found hashtags to be an effective method of increasing visibility, though with a considerable degree of variation among individual posts. The Kruskal-Wallis test showed no significant difference in the distribution of accounts reached, reach from follower, reach from non-follower, impressions, from profile, from hashtags, from home and from other across the five content categories.Contribution — This study contributes by adding knowledge about content categories' effectiveness on social media platforms, providing valuable insights into content and reach of Instagram posts, and suggesting the need for further research to explore impacting factors.
目的-该研究旨在分析Instagram上的内容,并研究内容类别与帖子的覆盖范围和印象之间的关系。方法:本研究分析了来自Instagram账户@Generasi_kenzu的58个内容帖子,使用有目的的抽样,分为五类,并根据达到的账户和印象进行测量,使用描述性统计,Kolmogorov-Smirnov检验的正态性,以及Kruskal-Wallis检验来比较不同类别的平均到达和印象。结果-内容分析显示,推广是最普遍的类别,其次是信息和教育,平均覆盖率为64.22,用户个人资料的浏览量占很大比例,并发现标签是提高可见性的有效方法,尽管个别帖子之间存在相当大的差异。Kruskal-Wallis测试显示,在五个内容类别中,达到的账户分布、关注者的接触、非关注者的接触、印象、个人资料、标签、家庭和其他方面没有显著差异。贡献-本研究的贡献在于增加了关于社交媒体平台上内容类别有效性的知识,为Instagram帖子的内容和覆盖面提供了有价值的见解,并建议需要进一步研究以探索影响因素。
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引用次数: 0
Managerial competencies and small business venture performance: an emerging economies perspective 管理能力和小企业创业绩效:新兴经济体视角
Q3 Business, Management and Accounting Pub Date : 2023-01-24 DOI: 10.20414/jed.v5i1.6650
I. E. Emmanuel, R. Rikwentishe, Igbatigbi Friday Attayi
Purpose — The challenges faced by most small-scale ventures in developing economies has largely been attributed to not just the environment issues, but also the poor human capacity of most managers to effectively make decisions that will ensure the continued survival of the business over a period. The objective of this research was thus to assess the effect of managerial competency on performance of SMEs.Method — We adopted descriptive survey research design for this study. We used a sample of 394 SMEs managers for the survey, which were selected using convenience sampling technique. This research relied on content validity and internal consistency measure for validity and reliability respectively. We used multiple regression with the aid of SPSSv23 for data analysis. Result — The outcome shows that managerial competencies affect the performance of small-scale enterprises. Also, we found that interpersonal competency of manager of SMEs is low, while the cognitive competency made the strongest unique contribution to explain venture performance. We conclude that to drive improved performance there must be effort targeted towards improving the skills of managers of SMEs in the country.Contribution — This research validates the resource-based view theory and contributes to expand literature on competency and leadership from an emerging economies context.
目的-发展中经济体中大多数小型企业所面临的挑战在很大程度上不仅归因于环境问题,而且还归因于大多数管理人员在有效决策方面的人力不足,这将确保企业在一段时间内的持续生存。因此,本研究的目的是评估管理胜任力对中小企业绩效的影响。方法:本研究采用描述性调查研究设计。采用方便抽样法,选取394家中小企业经营者进行调查。本研究的效度和信度分别采用内容效度和内部一致性测量。我们使用多元回归,并借助于SPSSv23进行数据分析。结果-结果表明,管理能力影响小型企业的绩效。此外,我们发现中小企业管理者的人际关系能力较低,而认知能力对创业绩效的独特贡献最大。我们得出的结论是,为了提高绩效,必须努力提高该国中小企业管理人员的技能。贡献:本研究验证了资源基础观点理论,并有助于从新兴经济体的背景下扩展能力和领导力的文献。
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引用次数: 0
A STUDY ON RISK MANAGEMENT PRACTICES IN CONSTRUCTION PROJECTS IN INDIA: FROM PROJECT ORGANISATION’S PERSPECTIVE 印度建设项目风险管理实践研究:项目组织视角
Q3 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.1504/ijmed.2023.10052932
R. Ramasamy, Nagarajan Muthukrishnan
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引用次数: 0
Employing TAM Model to Investigate the Factors influencing the Quick commerce applications adoption using Structural Equation Modeling (SEM) Technique 运用结构方程建模(SEM)技术,采用TAM模型研究影响快速商务应用的因素
Q3 Business, Management and Accounting Pub Date : 2023-01-01 DOI: 10.1504/ijmed.2023.10056652
Vikram Bansal, D. B
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引用次数: 0
期刊
International Journal of Management and Enterprise Development
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