Ali Azhdari, M. Moeinaddin, Forough Heirani, S. Nayebzadeh
Introduction: Today, managers in the field of health and care, especially in hospitals, need to address not only the internal issues but also the social and environmental issues of their decisions and actions to improve financial performance and increase productivity. The purpose of this study was to improve the financial performance of hospitals through social responsibility future study. Methods: The method of this research was applied in terms of purpose, and according to the research methodology, it was a mix of quantitative and qualitative methodology consisting of phenomenology, content analysis, and future study. In the first step, phenomenological methods and interviews with experts were used to extract hospital financial performance indicators. In the second step, the content analysis method and systematic review on selected articles, dimensions, and indicators of social responsibility were extracted. Finally, as for the future study, the variables related to social responsibility were extracted through fuzzy delphi technique and analyzed using structural-interpretive model. Findings:In the first step, 16 financial performance indicators were extracted. In the second step, the results of this phase showed the extraction of 35 proponents and four dimensions of economic, social, employee, and environmental social responsibility. In the last step, 20 variables related to social responsibility were extracted using the structural-interpretive model. The power of penetration and the degree of the dependence of the variables were determined. Conclusion: The research results showed that all the variables associated with social responsibility had a great deal of influence and instability powers. That is, any change that occurs on them affects both them as well as other variables. Since the main purpose of public hospitals is to provide quality services to all segments of society and satisfy them, Therefore, considering all dimensions and components of social responsibility increases productivity and consequently improves the financial performance of hospitals.
{"title":"Improving Hospital Financial Performance: Application of Social Responsibility Future Research","authors":"Ali Azhdari, M. Moeinaddin, Forough Heirani, S. Nayebzadeh","doi":"10.29252/JHA.23.1.27","DOIUrl":"https://doi.org/10.29252/JHA.23.1.27","url":null,"abstract":"Introduction: Today, managers in the field of health and care, especially in hospitals, need to address not only the internal issues but also the social and environmental issues of their decisions and actions to improve financial performance and increase productivity. The purpose of this study was to improve the financial performance of hospitals through social responsibility future study. Methods: The method of this research was applied in terms of purpose, and according to the research methodology, it was a mix of quantitative and qualitative methodology consisting of phenomenology, content analysis, and future study. In the first step, phenomenological methods and interviews with experts were used to extract hospital financial performance indicators. In the second step, the content analysis method and systematic review on selected articles, dimensions, and indicators of social responsibility were extracted. Finally, as for the future study, the variables related to social responsibility were extracted through fuzzy delphi technique and analyzed using structural-interpretive model. Findings:In the first step, 16 financial performance indicators were extracted. In the second step, the results of this phase showed the extraction of 35 proponents and four dimensions of economic, social, employee, and environmental social responsibility. In the last step, 20 variables related to social responsibility were extracted using the structural-interpretive model. The power of penetration and the degree of the dependence of the variables were determined. Conclusion: The research results showed that all the variables associated with social responsibility had a great deal of influence and instability powers. That is, any change that occurs on them affects both them as well as other variables. Since the main purpose of public hospitals is to provide quality services to all segments of society and satisfy them, Therefore, considering all dimensions and components of social responsibility increases productivity and consequently improves the financial performance of hospitals.","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"27-44"},"PeriodicalIF":0.0,"publicationDate":"2020-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47777659","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Explanation of the Coronavirus (COVID-19) Crisis Based on Disinformation Theory: A commentary","authors":"H. Ashrafi-rizi, Zahra Kazempour","doi":"10.29252/JHA.23.1.9","DOIUrl":"https://doi.org/10.29252/JHA.23.1.9","url":null,"abstract":"","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"9-12"},"PeriodicalIF":0.0,"publicationDate":"2020-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42792959","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
H. Ebrahimipour, F. Fathi, Elaheh Houshmand, A. Taghipour, Javad Hoseini
Introduction: Social responsibility is a concept in which organizations pay particular attention to environmental and social issues in its business processes. The purpose of this study was to investigate social responsibility dimensions in public hospitals affiliated to Mashhad University of Medical Sciences in 2019. Methods: In this cross-sectional and analytical study, social responsibility and its dimensions in 13 public university hospitals of Mashhad were examined using a questionnaire based on 273 samples of staff and customers. Data were analyzed using descriptive statistics (frequency, mean, and standard deviation) using SPSS software version 11. Results: The highest mean score (2.40) was related to leadership and internal processes, and the lowest mean score (1.83) was related to workplace dimension. The other average scores from highest to lowest were: environmental dimension (2.08), market dimension (2.01), and community and country dimension (1.92). Overall, the social responsibility of the hospitals under study was significantly different from the mean level of 2 (2/05), and considering the positive t-statistic for comparing a sample, it can be concluded that social responsibility was significantly higher than the average level (p-value ≤ 0.05) Conclusion: Improving the employment status of employees as the most important social capital is very important, which had the lowest score in this study. According to the results of the research, the existence of discrimination and work shifts reduced the satisfaction in this dimension. Lack of employee awareness has been the most important reason for the decrease, which can be promoted by increasing the awareness of employees in this dimension.
{"title":"The Status of Social Responsibility and its Dimensions in Public Hospitals of Mashhad: A Cross-Sectional Study","authors":"H. Ebrahimipour, F. Fathi, Elaheh Houshmand, A. Taghipour, Javad Hoseini","doi":"10.29252/JHA.23.1.102","DOIUrl":"https://doi.org/10.29252/JHA.23.1.102","url":null,"abstract":"Introduction: Social responsibility is a concept in which organizations pay particular attention to environmental and social issues in its business processes. The purpose of this study was to investigate social responsibility dimensions in public hospitals affiliated to Mashhad University of Medical Sciences in 2019. Methods: In this cross-sectional and analytical study, social responsibility and its dimensions in 13 public university hospitals of Mashhad were examined using a questionnaire based on 273 samples of staff and customers. Data were analyzed using descriptive statistics (frequency, mean, and standard deviation) using SPSS software version 11. Results: The highest mean score (2.40) was related to leadership and internal processes, and the lowest mean score (1.83) was related to workplace dimension. The other average scores from highest to lowest were: environmental dimension (2.08), market dimension (2.01), and community and country dimension (1.92). Overall, the social responsibility of the hospitals under study was significantly different from the mean level of 2 (2/05), and considering the positive t-statistic for comparing a sample, it can be concluded that social responsibility was significantly higher than the average level (p-value ≤ 0.05) Conclusion: Improving the employment status of employees as the most important social capital is very important, which had the lowest score in this study. According to the results of the research, the existence of discrimination and work shifts reduced the satisfaction in this dimension. Lack of employee awareness has been the most important reason for the decrease, which can be promoted by increasing the awareness of employees in this dimension.","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"102-111"},"PeriodicalIF":0.0,"publicationDate":"2020-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49488128","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
H. Gharaee, Razieh Jahanian, M. Karim, E. Kakemam, Khadijeh Bande Elahi, Leili Tapak, Yadolah Hamidi
Khadijeh Bande Elahi , Leili Tapak , Yadolah Hamidi* Introduction: Patient safety culture is an important factor in reducing hospital's adverse event and improving patient safety. The aim of this study was to evaluate the relationship between patient safety culture and adverse events in hospitals of Hamadan city. Methods: The present study was a descriptive-analytical study which was performed in hospitals of Hamadan in 2018. The study population consisted of nurses working in hospitals. The patient safety culture questionnaire and adverse event checklist were used for data collection. Questionnaires were completed by 650 nurses. Multiple logistic regression was used to examine the relationship between the variables. Results: The highest mean score of patient safety culture was related to the dimension of organizational learning, and the lowest score was for exchange and transfer of information. 35.4 percent of nurses said they had seen at least one patient fall in the past year (the least adverse event). Moreover, 51.9 percent of nurses stated that at least one pressure ulcer, or a complaint by a patient or his/her family had happened at their workplace in the past year (the most adverse event). Finally, the mean score of the patient safety culture had a significant relationship with the incidence of adverse events. Conclusion: This study confirms the patient safety culture as a predictor of adverse events. Hence, health officials and hospital administrators should provide prerequisites for promoting patient safety culture and reducing adverse events through different strategies, such as encouraging adverse events reporting as well as holding nurse training courses.
{"title":"Relationship between Patient Safety Culture and Adverse Events in Hospital: A case study","authors":"H. Gharaee, Razieh Jahanian, M. Karim, E. Kakemam, Khadijeh Bande Elahi, Leili Tapak, Yadolah Hamidi","doi":"10.29252/JHA.23.1.13","DOIUrl":"https://doi.org/10.29252/JHA.23.1.13","url":null,"abstract":"Khadijeh Bande Elahi , Leili Tapak , Yadolah Hamidi* Introduction: Patient safety culture is an important factor in reducing hospital's adverse event and improving patient safety. The aim of this study was to evaluate the relationship between patient safety culture and adverse events in hospitals of Hamadan city. Methods: The present study was a descriptive-analytical study which was performed in hospitals of Hamadan in 2018. The study population consisted of nurses working in hospitals. The patient safety culture questionnaire and adverse event checklist were used for data collection. Questionnaires were completed by 650 nurses. Multiple logistic regression was used to examine the relationship between the variables. Results: The highest mean score of patient safety culture was related to the dimension of organizational learning, and the lowest score was for exchange and transfer of information. 35.4 percent of nurses said they had seen at least one patient fall in the past year (the least adverse event). Moreover, 51.9 percent of nurses stated that at least one pressure ulcer, or a complaint by a patient or his/her family had happened at their workplace in the past year (the most adverse event). Finally, the mean score of the patient safety culture had a significant relationship with the incidence of adverse events. Conclusion: This study confirms the patient safety culture as a predictor of adverse events. Hence, health officials and hospital administrators should provide prerequisites for promoting patient safety culture and reducing adverse events through different strategies, such as encouraging adverse events reporting as well as holding nurse training courses.","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"13-26"},"PeriodicalIF":0.0,"publicationDate":"2020-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48084972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hamidreza Najjari, Hossein Didehkhani, Mahmoudreza Mostaghimi, Seyyed Mohammad Mehdi Hosseini
{"title":"Determining the Factors Affecting Medical Tourism with Emphasis on Technological Entrepreneurship in Iran","authors":"Hamidreza Najjari, Hossein Didehkhani, Mahmoudreza Mostaghimi, Seyyed Mohammad Mehdi Hosseini","doi":"10.29252/JHA.23.1.87","DOIUrl":"https://doi.org/10.29252/JHA.23.1.87","url":null,"abstract":"","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"87-101"},"PeriodicalIF":0.0,"publicationDate":"2020-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48641098","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
hakime kiakojuri, Mohammad Ali Nasimi, Mohammad Javad Taghi Pourian, Qeidar Ghanbarzadeh
Introduction: Today, health tourism is one of the growing sectors of the tourism industry in the world. Health tourism as a source of income and job creation can be an approach to national economic development. Therefore, the aim of this study was to identify the factors related to creating a competitive advantage in the tourism business in the field of health. Methods: This descriptive analytical study was conducted cross-sectionally in 2019. The Target population of this study includes activists and business owners of Mazandaran tourism industry. A questionnaire was used to collect data. Experts were used to measure the validity of the questionnaire. Two hundred copies were distributed, out of which 165 questionnaires were completed and returned. The reliability of the data collection tool was confirmed by Cronbach's alpha and composite reliability. Data analysis used structural equation method and Smart PLS software . Results: The results showed that the socio-cultural situation with a path coefficient of 0.96 had a significant effect on creating a competitive advantage in health tourism in Mazandaran province. Having welfare ، access to accommodation, recreational facilities, and skilled manpower with a route coefficient of 0.95 and 0.85 were in the next ranks, respectively. Conclusion: While identifying the exact list of socio-cultural and historical capabilities of the province and introducing the welfare complexes and service-treatment centers, the trustees of the organizations should provide the necessary preparations for attracting health tourists. Furthermore, ways to identify facilities for tourists should be facilitated. Also, by training and employing skilled labor, the health tourism business will be strengthened.
{"title":"Investigating Related Factors on Creating a Competitive Advantage in Health Tourism Business: A Case Study","authors":"hakime kiakojuri, Mohammad Ali Nasimi, Mohammad Javad Taghi Pourian, Qeidar Ghanbarzadeh","doi":"10.29252/JHA.23.1.45","DOIUrl":"https://doi.org/10.29252/JHA.23.1.45","url":null,"abstract":"Introduction: Today, health tourism is one of the growing sectors of the tourism industry in the world. Health tourism as a source of income and job creation can be an approach to national economic development. Therefore, the aim of this study was to identify the factors related to creating a competitive advantage in the tourism business in the field of health. Methods: This descriptive analytical study was conducted cross-sectionally in 2019. The Target population of this study includes activists and business owners of Mazandaran tourism industry. A questionnaire was used to collect data. Experts were used to measure the validity of the questionnaire. Two hundred copies were distributed, out of which 165 questionnaires were completed and returned. The reliability of the data collection tool was confirmed by Cronbach's alpha and composite reliability. Data analysis used structural equation method and Smart PLS software . Results: The results showed that the socio-cultural situation with a path coefficient of 0.96 had a significant effect on creating a competitive advantage in health tourism in Mazandaran province. Having welfare ، access to accommodation, recreational facilities, and skilled manpower with a route coefficient of 0.95 and 0.85 were in the next ranks, respectively. Conclusion: While identifying the exact list of socio-cultural and historical capabilities of the province and introducing the welfare complexes and service-treatment centers, the trustees of the organizations should provide the necessary preparations for attracting health tourists. Furthermore, ways to identify facilities for tourists should be facilitated. Also, by training and employing skilled labor, the health tourism business will be strengthened.","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"45-57"},"PeriodicalIF":0.0,"publicationDate":"2020-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47523305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
J. Sadeghifar, M. Raadabadi, R. Jorvand, M. Jafari
Introduction: One of the important requirements of health care systems in providing quality and safe services is developing appropriate strategies, effective implementation of these strategies, and controlling the results of the implementation. The design and implementation of a strategic control system ensures that the organization's performance in relation to the strategic management steps is correct. The purpose of this study was to identify and explore factors related to strategic control in the hospital systems. Methods: This analytical study was conducted in 2016 on 425 experts from the Strategic Planning Committee of educational hospitals affiliated to Tehran and Iran University of Medical Sciences and experts in the field of strategic planning. Data were collected using a researcher-made questionnaire. Data analysis was performed based on exploratory factor analysis with SPSS 21 software. Data were collected using a researcher-made questionnaire. Data analysis was conducted based on exploratory factor analysis using the SPSS software version 21. Results: Results of the exploratory factor analysis showed that factors related to strategic control in the hospital system were five independent factors including infrastructure and external support (variance percentage 13.3), vision clarification and strategy and conversion to action (variance percentage 12.2), sharing and establishing data and knowledge flow (variance percentage 10.3), planning and setting goals (variance percentage 9.2), and strategic learning and feedback (variance percentage 7.5). Conclusion: The results of the study showed that the strategic control questionnaire used in this study could be useful as a tool for assessing the accuracy of designing, implementation, monitoring, and evaluation of strategies in the hospital systems.
{"title":"Designing a Tool Related to Strategic Control in Hospital Centers","authors":"J. Sadeghifar, M. Raadabadi, R. Jorvand, M. Jafari","doi":"10.29252/JHA.23.1.74","DOIUrl":"https://doi.org/10.29252/JHA.23.1.74","url":null,"abstract":"Introduction: One of the important requirements of health care systems in providing quality and safe services is developing appropriate strategies, effective implementation of these strategies, and controlling the results of the implementation. The design and implementation of a strategic control system ensures that the organization's performance in relation to the strategic management steps is correct. The purpose of this study was to identify and explore factors related to strategic control in the hospital systems. Methods: This analytical study was conducted in 2016 on 425 experts from the Strategic Planning Committee of educational hospitals affiliated to Tehran and Iran University of Medical Sciences and experts in the field of strategic planning. Data were collected using a researcher-made questionnaire. Data analysis was performed based on exploratory factor analysis with SPSS 21 software. Data were collected using a researcher-made questionnaire. Data analysis was conducted based on exploratory factor analysis using the SPSS software version 21. Results: Results of the exploratory factor analysis showed that factors related to strategic control in the hospital system were five independent factors including infrastructure and external support (variance percentage 13.3), vision clarification and strategy and conversion to action (variance percentage 12.2), sharing and establishing data and knowledge flow (variance percentage 10.3), planning and setting goals (variance percentage 9.2), and strategic learning and feedback (variance percentage 7.5). Conclusion: The results of the study showed that the strategic control questionnaire used in this study could be useful as a tool for assessing the accuracy of designing, implementation, monitoring, and evaluation of strategies in the hospital systems.","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"74-86"},"PeriodicalIF":0.0,"publicationDate":"2020-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46854109","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Leila Pezhman, Mehraban Hadi Peykani, Mansoureh Pourmiri
Introduction: Nowadays, green human resources management is one of the new approaches which is considered in all organizational and managerial fields. The health sector needs green human resources management to improve service quality more than other fields. Thus, the purpose of this research was to present a green human resources management model in the health sector. Method: The research method was a qualitative grounded theory, and the participants were 28 health-related people in Isfahan in 1398. They were selected through the purposive sampling method, and in-depth semi-structured interviews were used for them. In order to analyze the data, open, axial, and selective codings were utilized. Findings: Data analysis led to identifying the following items: 51 preliminary concepts, 16 central themes of structural context (software and hardware), attitude to health, health-oriented policy, social responsibility, cooperative culture, for-profit actors, managerial view of health, materialistic and meta-materialistic requirements, lifelong learning, competition opening, investment, health-oriented associations, employee empowerment, crises management, and the formation of health-oriented governance which formed the central theme of the research, i.e. "Green Human Resources Development as Sustainable Health Development". Moreover, in order to validate the findings, the analysis process was rereviewed and the opinions of five experts outside the research were used. Finally, all the main themes were incorporated into the paradigm model of Strauss and Corbin. Conclusion: Given the views of the experts, it can be concluded that using green human resources management is implementable in the health sector. In addition, serious attention must be paid to its different aspects such as employee empowerment, hardware and software platforms, various investments, and specialized personnel.
{"title":"Presenting a Green Human Resources Management Model in the Health Sector: A Grounded Theory","authors":"Leila Pezhman, Mehraban Hadi Peykani, Mansoureh Pourmiri","doi":"10.29252/jha.23.1.112","DOIUrl":"https://doi.org/10.29252/jha.23.1.112","url":null,"abstract":"Introduction: Nowadays, green human resources management is one of the new approaches which is considered in all organizational and managerial fields. The health sector needs green human resources management to improve service quality more than other fields. Thus, the purpose of this research was to present a green human resources management model in the health sector. Method: The research method was a qualitative grounded theory, and the participants were 28 health-related people in Isfahan in 1398. They were selected through the purposive sampling method, and in-depth semi-structured interviews were used for them. In order to analyze the data, open, axial, and selective codings were utilized. Findings: Data analysis led to identifying the following items: 51 preliminary concepts, 16 central themes of structural context (software and hardware), attitude to health, health-oriented policy, social responsibility, cooperative culture, for-profit actors, managerial view of health, materialistic and meta-materialistic requirements, lifelong learning, competition opening, investment, health-oriented associations, employee empowerment, crises management, and the formation of health-oriented governance which formed the central theme of the research, i.e. \"Green Human Resources Development as Sustainable Health Development\". Moreover, in order to validate the findings, the analysis process was rereviewed and the opinions of five experts outside the research were used. Finally, all the main themes were incorporated into the paradigm model of Strauss and Corbin. Conclusion: Given the views of the experts, it can be concluded that using green human resources management is implementable in the health sector. In addition, serious attention must be paid to its different aspects such as employee empowerment, hardware and software platforms, various investments, and specialized personnel.","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"112-122"},"PeriodicalIF":0.0,"publicationDate":"2020-03-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"69860723","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The effect of sanctions on health of Iran using spatial panel method","authors":"بهروز ابهری, رویا آل عمران, حبیب آقاجانی","doi":"10.29252/JHA.23.1.58","DOIUrl":"https://doi.org/10.29252/JHA.23.1.58","url":null,"abstract":"","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"58-73"},"PeriodicalIF":0.0,"publicationDate":"2020-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"69860912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
وحیده زینالی, عباس حق پرست, لو منصورهدمرچی, ناصر وظیفه شناس
مقدمه: وزارت بهداشت، درمان و آموزش پزشکی ایران یکی از مهمترین تولیدکنندگان اطلاعات سلامت برای بیماران، مراقبان بیماران و عموم افراد جامعه است. هدف از پژوهش حاضر بررسی کیفیت و خوانایی اطلاعات سلامت برخط تولید شده توسط وزارت بهداشت، درمان و آموزش پزشکی و سازمانهای وابسته به آن میباشد. روشها: پژوهش حاضر از نوع پیمایشی- توصیفی است. وبسایت وزارت بهداشت، درمان و آموزش پزشکی به همراه وبسایت ۴۸ دانشگاه علوم پزشکی وابسته به این نهاد در بازه زمانی فروردین تا تیرماه ۱۳۹۷ مورد بررسی قرار گرفتند. از میان ۱۰۷۸۰ رکورد شناسایی و دانلود شده، ۷۱۶۴ رکورد که با هدف آموزش به بیمار تهیه شده بودند، وارد پژوهش شدند. نمونهای تصادفی شامل ۲۱۵ رکورد انتخاب و توسط دو پژوهشگر مورد بررسی قرار گرفت. به منظور بررسی کیفیت اطلاعات از پرسشنامه DISCERN و به منظور تعیین سطح خوانایی اطلاعات از شاخص فلش دیانی استفاده شده است. یافتهها: میانگین کیفیت اطلاعات سلامت، مقدار ۱/۴۱ و میانگین سطح خوانایی اطلاعات، مقدار ۳/۳۵ به دست آمد که نشانگر کیفیت متوسط و خوانایی پایین اطلاعات مورد بررسی است. بالاترین سطح کیفیت در اطلاعات تولید شده مربوط به دانشگاه علوم پزشکی تبریز با میانگین امتیاز ۵۰/۴۹ و بالاترین سطح خوانایی اطلاعات مربوط به دانشگاه علوم پزشکی شهید بهشتی با میانگین امتیاز ۲۸/۵۴ بوده است. نتیجهگیری: اطلاعات مورد بررسی از نظر کیفیت در سطح بین ضعیف تا متوسط قرار داشته و از نظر خوانایی نیز اغلب دشوار بودند. به منظور برطرف ساختن این مشکل توصیه می شود پیش از تولید بستههای اطلاعاتی آموزش به بیمار، استانداردهای تولید محتوا برای بیماران مورد توجه قرار گیرد.
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