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Values, Benefits, Considerations and Risks of AI in Government 人工智能在政府中的价值、利益、考虑和风险
Q2 Social Sciences Pub Date : 2020-07-16 DOI: 10.29379/jedem.v12i1.593
D. Toll, Ida Lindgren, U. Melin, C. Madsen
There is currently an ongoing, global race to develop, implement and make use of AI in both the private and public sector. How AI will affect responsibilities and public values to be upheld by government remains to be seen. This paper analyzes how AI is portrayed in Swedish policy documents and what values are attributed to the use of AI, based on an established e-government value framework. Statements are identified in policy documents and are coded into one of four value ideal, as well as being either a benefit, consideration, or risk. We conclude that there is discrepancy in the policy level discourse concerning AI between the different value ideals and that the discourse surrounding AI may be overly optimistic. A more nuanced view of AI in government is needed for creating realistic expectations.
目前,在私营和公共部门,正在进行一场开发、实施和利用人工智能的全球竞赛。人工智能将如何影响政府维护的责任和公共价值观,还有待观察。本文基于已建立的电子政务价值框架,分析了瑞典政策文件中如何描述人工智能,以及人工智能的使用所带来的价值。声明在策略文档中标识,并被编码为四种价值理想之一,或者是利益、考虑或风险。我们的结论是,在不同的价值理想之间,关于人工智能的政策层面话语存在差异,围绕人工智能的话语可能过于乐观。我们需要对政府中的人工智能有一个更细致入微的看法,以创造现实的期望。
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引用次数: 19
Transforming Government by Leveraging Disruptive Technologies 利用颠覆性技术改造政府
Q2 Social Sciences Pub Date : 2020-07-16 DOI: 10.29379/jedem.v12i1.594
M. Wimmer, G. Pereira, Alexander Ronzhyn, Vera Spitzer
While the public sector traditionally lags behind business in innovation, significant changes are anticipated with the broad diffusion of so-called disruptive technologies. The use of such technologies in public service, along with possible benefits, need to be well researched, and challenges be carefully discussed, analysed and evaluated. This paper applies scenario-based science and technology roadmapping to identify research and training needs in the implementation of disruptive technologies in public service. 70 experts reviewed 13 future scenarios and derived a number of research and training needs regarding internet of things, artificial intelligence, virtual and augmented reality, big data and other disruptive technologies. The identified needs serve as a starting point for a broader and more informed discussion about how such new (disruptive) technologies can be successfully deployed in the public sector - leveraging the benefits of these technologies while at the same time constraining the drawbacks affiliated with them.
虽然公共部门传统上在创新方面落后于商业,但随着所谓的颠覆性技术的广泛传播,预计会发生重大变化。必须充分研究在公共服务中使用这种技术及其可能带来的好处,并仔细讨论、分析和评价各种挑战。本文应用基于场景的科学和技术路线图来确定在公共服务中实施颠覆性技术的研究和培训需求。70位专家回顾了13种未来场景,并得出了关于物联网、人工智能、虚拟和增强现实、大数据和其他颠覆性技术的一些研究和培训需求。确定的需求可以作为一个起点,就如何在公共部门成功地部署这种新的(破坏性的)技术进行更广泛和更知情的讨论-利用这些技术的好处,同时限制与之相关的缺点。
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引用次数: 14
The Digital Transformation of Italy’s Public Sector 意大利公共部门的数字化转型
Q2 Social Sciences Pub Date : 2020-07-16 DOI: 10.29379/jedem.v12i1.591
D. Battisti
Italy’s digital performance does not fare well in the international rankings. Italy has tried disparate options for digitally transforming the public sector. Throughout the years, different governments introduced different types of governance but, unfortunately, the situation has not improved. Most recently, though, there have been signs of change. The country is experiencing a new awareness; the new challenges that the digital transition is generating are becoming a policy priority. Continuity and consistency in the country’s digital strategy are reasons to believe that the digital transformation of the public sector may be on the right track at last.
意大利的数字表现在国际排名中表现不佳。意大利已经尝试了不同的方案来实现公共部门的数字化转型。多年来,不同的政府引入了不同类型的治理,但不幸的是,情况并没有改善。不过,最近出现了变化的迹象。这个国家正在经历一种新的意识;数字化转型带来的新挑战正在成为一项政策重点。国家数字化战略的连续性和一致性使我们有理由相信,公共部门的数字化转型可能最终走上了正确的轨道。
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引用次数: 4
Algorithmic Decision-making and the Law 算法决策与法律
Q2 Social Sciences Pub Date : 2020-07-16 DOI: 10.29379/jedem.v12i1.576
D. Brand
The Fourth Industrial Revolution is reshaping the world we know dramatically and is characterised by a close interaction between the biological, digital and physical spheres.  Digital technologies are impacting all facets of our lives and create a series of new opportunities but also various challenges.  The Fourth Industrial Revolution does not follow a linear development trajectory, but due to the diverse nature and rapid pace of technological developments, could rather be compared to a series of networks with multiple connecting points.  This has caused the development of the law which deals with these concerns to generally be slow and unable to match the pace and scope of technological developments. In the context of public law there are many questions and challenges relating to individual rights, for example the right to privacy, and the role and responsibilities of government relating to policy development and regulation dealing with the Fourth Industrial Revolution.  The concept of a Rechtsstaat could arguably provide an appropriate legal framework for shaping the ethical framework, normative standards and a value-based governance model for the Fourth Industrial Revolution, including for algorithmic decision-making. The public law concept of accountability should be contextualised in order to apply it to algorithmic decision-making.  In the data-driven economy of the 21st century the pace and scope of technological developments that impact humanity requires the development of appropriate legal frameworks to reflect and accommodate the needs of society, in particular relating to the recognition of fundamental human rights.  It is concluded that  a broad set of ethical and legal principles, which can guide the development of international and national legal frameworks to regulate algorithmic decision-making, is needed.
第四次工业革命正在戏剧性地重塑我们所知的世界,其特点是生物、数字和物理领域之间的密切互动。数字技术正在影响我们生活的方方面面,创造了一系列新的机会,但也带来了各种各样的挑战。第四次工业革命并不遵循线性发展轨迹,而是由于技术发展的多样性和速度的快捷性,它可以被比作一系列具有多个连接点的网络。这导致处理这些问题的法律的发展通常是缓慢的,无法与技术发展的速度和范围相匹配。在公法的背景下,有许多与个人权利有关的问题和挑战,例如隐私权,以及与第四次工业革命的政策制定和监管有关的政府的角色和责任。Rechtsstaat的概念可以说可以为第四次工业革命(包括算法决策)的道德框架、规范标准和基于价值的治理模式的形成提供一个适当的法律框架。为了将公法中的问责制概念应用于算法决策,应将其置于背景中。在21世纪数据驱动的经济中,影响人类的技术发展的速度和范围要求制定适当的法律框架,以反映和适应社会的需要,特别是在承认基本人权方面。结论是,需要一套广泛的道德和法律原则,以指导国际和国家法律框架的发展,以规范算法决策。
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引用次数: 5
Use of Social Media for Political Participation by Youths 青年人利用社交媒体参与政治
Q2 Social Sciences Pub Date : 2020-07-16 DOI: 10.29379/jedem.v12i1.585
F. Omotayo, Matthew B. Folorunso
This study investigated use of social media for political participation among youths in Oyo state, Nigeria; specifically, the types of social media used for political participation, the types of political activities social media are used for, as well as factors influencing use of the media for political participation. Survey research design was adopted for the study. Data was collected through questionnaire from 322 youths in three Nigerian universities. Findings reveal that social media was highly used by the youths for political participation. Facebook (98.8%) was found to be the most used, followed by Whatsapp (93.8%), Instagram (60.2%), Twitter (55.3%), and Yahoo Messenger (50.9%) respectively. Majorly, the youths used social media to participate in political advocacy (95.3%), political campaigns (91.9%), communicating with politicians (90.7%), political discussions (87.3%), monitoring and reporting electoral malpractices (85.1%), public consultations (80.4%), joining interest groups that engage in lobbying (64.9%), blogging about political issues (64.9%), and writing letters to public officials (51.2%). Perceived usefulness, perceived ease of use, subjective norms, and computer self-efficacy significantly influence use of social media for political participation, which suggests that these factors could be considered when promoting use of social media for political participation among youths. Given the growing popularity and penetration of social media and the way they influence peoples’ lives, the empirical findings of this study add to understanding how and why social media use will function in motivating citizens to be involved in political activities.
本研究调查了尼日利亚奥约州年轻人使用社交媒体进行政治参与的情况;具体而言,用于政治参与的社交媒体类型,使用社交媒体进行的政治活动类型,以及影响使用媒体进行政治参与的因素。本研究采用调查研究设计。通过问卷调查的方式收集了尼日利亚三所大学的322名青年的数据。调查结果显示,年轻人高度利用社交媒体参与政治。使用最多的是Facebook(98.8%),其次是Whatsapp(93.8%)、Instagram(60.2%)、Twitter(55.3%)和Yahoo Messenger(50.9%)。青少年使用社交媒体的主要目的是参与政治宣传(95.3%)、政治运动(91.9%)、与政界人士交流(90.7%)、政治讨论(87.3%)、监督和举报选举舞弊(85.1%)、公众咨询(80.4%)、参加游说团体(64.9%)、撰写政治话题博客(64.9%)、给公职人员写信(51.2%)等。感知有用性、感知易用性、主观规范和计算机自我效能显著影响社交媒体用于政治参与的使用,这表明在促进青少年使用社交媒体进行政治参与时可以考虑这些因素。鉴于社交媒体的日益普及和渗透以及它们影响人们生活的方式,本研究的实证结果有助于理解社交媒体的使用如何以及为什么会在激励公民参与政治活动方面发挥作用。
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引用次数: 13
Democratic Governance of Digital Platforms and Artificial Intelligence? 数字平台和人工智能的民主治理?
Q2 Social Sciences Pub Date : 2020-07-16 DOI: 10.29379/jedem.v12i1.604
Ingrid Schneider
The article addresses the digital transformation and new power asymmetries and challenges to democracy by the world’s seven largest digital platforms. Four different governance models are examined: The Chinese authoritarian model, the libertarian US-model, the European regulatory model, and the Mexican hybrid model. The challenges of digital sovereignty and democratic governance of platform capitalism are explored.
本文讨论了数字化转型和新的权力不对称,以及世界七大数字平台对民主的挑战。本文考察了四种不同的治理模式:中国的威权模式、自由主义的美国模式、欧洲的监管模式和墨西哥的混合模式。探讨了平台资本主义的数字主权和民主治理的挑战。
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引用次数: 7
Volunteer Co-production in Emergency Management in Excluded Areas 在被排除地区的应急管理中自愿合作制作
Q2 Social Sciences Pub Date : 2020-07-16 DOI: 10.29379/jedem.v12i1.583
Sofie Pilemalm
This study explores ICT-enabled co-production using civil citizens and semi-professionals as volunteer first responders in excluded areas, in order to identify key factors and to compare the groups. It shows that volunteers can make a major difference if arriving first at an emergency site, e.g. saving lives, administering CPR and extinguishing fires. The semi-professionals are more protected than civil citizens where challenges relate to individual versus collective engagement, gender aspects, language barriers or insufficient legal protection. However, the citizens have an advantage in relying on easily accessible ICT support installed on their own mobile phones. For the initiatives to expand and enable long-term engagement, calibrated ICT solutions matching competence, role and language with incident and area are needed. The study confirms previous research arguing for the merging of policy science and information systems research in a rapidly digitalized public-sector transformation, but adds that they need to be complemented by perspectives from sociology in initiatives involving excluded areas.
本研究探讨了利用信通技术支持的联合生产,利用公民和半专业人士作为排除地区的志愿第一响应者,以确定关键因素并对群体进行比较。它表明,如果志愿者首先到达紧急地点,例如挽救生命、实施心肺复苏术和灭火,就可以发挥重大作用。在挑战涉及个人与集体参与、性别方面、语言障碍或法律保护不足的情况下,半专业人员比公民受到更多保护。然而,公民在依赖安装在他们自己的移动电话上的易于访问的信息通信技术支持方面具有优势。为了扩大和实现长期参与,需要校准ICT解决方案,使其与事件和地区的能力、角色和语言相匹配。该研究证实了先前的研究,该研究主张在快速数字化的公共部门转型中将政策科学和信息系统研究结合起来,但它补充说,在涉及被排除领域的举措中,它们需要得到社会学观点的补充。
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引用次数: 3
Editorial JeDEM Vol. 12, No. 1 (2020) 社评杂志2020年第12卷第1期
Q2 Social Sciences Pub Date : 2020-07-16 DOI: 10.29379/jedem.v12i1.608
Noella Edelmann, Judith Schossböck
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引用次数: 0
Evaluating Public Organizations Using Open Data 利用开放数据评估公共组织
Q2 Social Sciences Pub Date : 2020-01-01 DOI: 10.4018/978-1-5225-9860-2.ch002
Evgeny Styrin, Natalya Dmitrieva
Information openness and stakeholder involvement through ICT become the driving factors of public organization change. In this article, an ecosystem approach is embraced to study the social sphere organizations (SSOs), such as hospitals, schools, and libraries. SSOs report on their activities by publishing information on the Web which can be used to evaluate the effectiveness and efficiency of these organizations by the public. The opening of data transforms the relationship between SSOs and other stakeholders. In this article, the institutionalization of SSO evaluation system in Russia is studied. The critical role of open data is demonstrated and the inclusion of stakeholders was found to be a key factor to make the evaluation system truly effective. Their study reveals that an ecosystem approach ensures that stakeholder demands are included in SSO evaluation and assessment process. Finally, by summarizing Russian experiences, the authors conclude with problem-oriented recommendations for open government tool application to institutionalize government practices targeted at open government principle implementation.
信息通信技术的信息开放和利益相关者参与成为公共组织变革的驱动因素。在本文中,采用生态系统方法来研究社会领域组织(sso),如医院、学校和图书馆。社会服务组织通过在网上发布信息来报告其活动,公众可以利用这些信息来评估这些组织的效力和效率。数据的开放改变了社会组织和其他利益相关者之间的关系。本文对俄罗斯社会主义社会评价体系的制度化进行了研究。本文论证了开放数据的关键作用,并发现利益相关者的参与是使评估系统真正有效的关键因素。他们的研究表明,生态系统方法确保将利益相关者的需求纳入SSO评估和评估过程。最后,在总结俄罗斯经验的基础上,以问题为导向,提出了运用开放政府工具实现政府实践制度化、落实开放政府原则的建议。
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引用次数: 0
The Importance of Accountability Practices in the Public Sector 公营部门问责制的重要性
Q2 Social Sciences Pub Date : 2020-01-01 DOI: 10.4018/978-1-5225-9860-2.ch112
Maria Couto, Augusta Ferreira
The New Public Management reflects a paradigm and orientation shift regarding the cornerstone of management in the public sector. With this new type of management emphasis was given to accountability in order to, on the one hand instill the need to render accounts when talking about the way decisions are taken (responsibility) and the way public resources are used (clarity) and on the other hand the citizens having the possibility of getting information which will allow them to make the public officials responsible. Considering the importance of accountability, this chapter was an attempt to carry out a bibliographic review, as a way of getting to know the different approaches to the concept, as well as getting to know the mechanisms that have been created in order to give explanations whether for the performance or accomplishment of a responsibility and if this is inherent to the responsibilities of the public officials.
新公共管理反映了公共部门管理基石的范式和取向的转变。有了这种新型的管理,重点就放在了问责制上,一方面是为了在谈到作出决定的方式(责任)和使用公共资源的方式(明确性)时,使人们认识到需要作出说明,另一方面是为了使公民有可能获得信息,使他们能够使公职人员负责。考虑到问责制的重要性,本章试图进行书目审查,作为了解这一概念的不同方法的一种方式,以及了解为解释是否履行或完成一项责任以及这是否属于公职人员的责任而建立的机制。
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引用次数: 0
期刊
eJournal of eDemocracy and Open Government
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