Pub Date : 2020-07-16DOI: 10.29379/jedem.v12i1.593
D. Toll, Ida Lindgren, U. Melin, C. Madsen
There is currently an ongoing, global race to develop, implement and make use of AI in both the private and public sector. How AI will affect responsibilities and public values to be upheld by government remains to be seen. This paper analyzes how AI is portrayed in Swedish policy documents and what values are attributed to the use of AI, based on an established e-government value framework. Statements are identified in policy documents and are coded into one of four value ideal, as well as being either a benefit, consideration, or risk. We conclude that there is discrepancy in the policy level discourse concerning AI between the different value ideals and that the discourse surrounding AI may be overly optimistic. A more nuanced view of AI in government is needed for creating realistic expectations.
{"title":"Values, Benefits, Considerations and Risks of AI in Government","authors":"D. Toll, Ida Lindgren, U. Melin, C. Madsen","doi":"10.29379/jedem.v12i1.593","DOIUrl":"https://doi.org/10.29379/jedem.v12i1.593","url":null,"abstract":"There is currently an ongoing, global race to develop, implement and make use of AI in both the private and public sector. How AI will affect responsibilities and public values to be upheld by government remains to be seen. This paper analyzes how AI is portrayed in Swedish policy documents and what values are attributed to the use of AI, based on an established e-government value framework. Statements are identified in policy documents and are coded into one of four value ideal, as well as being either a benefit, consideration, or risk. We conclude that there is discrepancy in the policy level discourse concerning AI between the different value ideals and that the discourse surrounding AI may be overly optimistic. A more nuanced view of AI in government is needed for creating realistic expectations.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88560922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-16DOI: 10.29379/jedem.v12i1.594
M. Wimmer, G. Pereira, Alexander Ronzhyn, Vera Spitzer
While the public sector traditionally lags behind business in innovation, significant changes are anticipated with the broad diffusion of so-called disruptive technologies. The use of such technologies in public service, along with possible benefits, need to be well researched, and challenges be carefully discussed, analysed and evaluated. This paper applies scenario-based science and technology roadmapping to identify research and training needs in the implementation of disruptive technologies in public service. 70 experts reviewed 13 future scenarios and derived a number of research and training needs regarding internet of things, artificial intelligence, virtual and augmented reality, big data and other disruptive technologies. The identified needs serve as a starting point for a broader and more informed discussion about how such new (disruptive) technologies can be successfully deployed in the public sector - leveraging the benefits of these technologies while at the same time constraining the drawbacks affiliated with them.
{"title":"Transforming Government by Leveraging Disruptive Technologies","authors":"M. Wimmer, G. Pereira, Alexander Ronzhyn, Vera Spitzer","doi":"10.29379/jedem.v12i1.594","DOIUrl":"https://doi.org/10.29379/jedem.v12i1.594","url":null,"abstract":"While the public sector traditionally lags behind business in innovation, significant changes are anticipated with the broad diffusion of so-called disruptive technologies. The use of such technologies in public service, along with possible benefits, need to be well researched, and challenges be carefully discussed, analysed and evaluated. This paper applies scenario-based science and technology roadmapping to identify research and training needs in the implementation of disruptive technologies in public service. 70 experts reviewed 13 future scenarios and derived a number of research and training needs regarding internet of things, artificial intelligence, virtual and augmented reality, big data and other disruptive technologies. The identified needs serve as a starting point for a broader and more informed discussion about how such new (disruptive) technologies can be successfully deployed in the public sector - leveraging the benefits of these technologies while at the same time constraining the drawbacks affiliated with them.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90539715","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-16DOI: 10.29379/jedem.v12i1.591
D. Battisti
Italy’s digital performance does not fare well in the international rankings. Italy has tried disparate options for digitally transforming the public sector. Throughout the years, different governments introduced different types of governance but, unfortunately, the situation has not improved. Most recently, though, there have been signs of change. The country is experiencing a new awareness; the new challenges that the digital transition is generating are becoming a policy priority. Continuity and consistency in the country’s digital strategy are reasons to believe that the digital transformation of the public sector may be on the right track at last.
{"title":"The Digital Transformation of Italy’s Public Sector","authors":"D. Battisti","doi":"10.29379/jedem.v12i1.591","DOIUrl":"https://doi.org/10.29379/jedem.v12i1.591","url":null,"abstract":"Italy’s digital performance does not fare well in the international rankings. Italy has tried disparate options for digitally transforming the public sector. Throughout the years, different governments introduced different types of governance but, unfortunately, the situation has not improved. Most recently, though, there have been signs of change. The country is experiencing a new awareness; the new challenges that the digital transition is generating are becoming a policy priority. Continuity and consistency in the country’s digital strategy are reasons to believe that the digital transformation of the public sector may be on the right track at last.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82957628","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-16DOI: 10.29379/jedem.v12i1.576
D. Brand
The Fourth Industrial Revolution is reshaping the world we know dramatically and is characterised by a close interaction between the biological, digital and physical spheres. Digital technologies are impacting all facets of our lives and create a series of new opportunities but also various challenges. The Fourth Industrial Revolution does not follow a linear development trajectory, but due to the diverse nature and rapid pace of technological developments, could rather be compared to a series of networks with multiple connecting points. This has caused the development of the law which deals with these concerns to generally be slow and unable to match the pace and scope of technological developments. In the context of public law there are many questions and challenges relating to individual rights, for example the right to privacy, and the role and responsibilities of government relating to policy development and regulation dealing with the Fourth Industrial Revolution. The concept of a Rechtsstaat could arguably provide an appropriate legal framework for shaping the ethical framework, normative standards and a value-based governance model for the Fourth Industrial Revolution, including for algorithmic decision-making. The public law concept of accountability should be contextualised in order to apply it to algorithmic decision-making. In the data-driven economy of the 21st century the pace and scope of technological developments that impact humanity requires the development of appropriate legal frameworks to reflect and accommodate the needs of society, in particular relating to the recognition of fundamental human rights. It is concluded that a broad set of ethical and legal principles, which can guide the development of international and national legal frameworks to regulate algorithmic decision-making, is needed.
{"title":"Algorithmic Decision-making and the Law","authors":"D. Brand","doi":"10.29379/jedem.v12i1.576","DOIUrl":"https://doi.org/10.29379/jedem.v12i1.576","url":null,"abstract":"The Fourth Industrial Revolution is reshaping the world we know dramatically and is characterised by a close interaction between the biological, digital and physical spheres. Digital technologies are impacting all facets of our lives and create a series of new opportunities but also various challenges. The Fourth Industrial Revolution does not follow a linear development trajectory, but due to the diverse nature and rapid pace of technological developments, could rather be compared to a series of networks with multiple connecting points. This has caused the development of the law which deals with these concerns to generally be slow and unable to match the pace and scope of technological developments. In the context of public law there are many questions and challenges relating to individual rights, for example the right to privacy, and the role and responsibilities of government relating to policy development and regulation dealing with the Fourth Industrial Revolution. The concept of a Rechtsstaat could arguably provide an appropriate legal framework for shaping the ethical framework, normative standards and a value-based governance model for the Fourth Industrial Revolution, including for algorithmic decision-making. The public law concept of accountability should be contextualised in order to apply it to algorithmic decision-making. In the data-driven economy of the 21st century the pace and scope of technological developments that impact humanity requires the development of appropriate legal frameworks to reflect and accommodate the needs of society, in particular relating to the recognition of fundamental human rights. It is concluded that a broad set of ethical and legal principles, which can guide the development of international and national legal frameworks to regulate algorithmic decision-making, is needed.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80534635","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-16DOI: 10.29379/jedem.v12i1.585
F. Omotayo, Matthew B. Folorunso
This study investigated use of social media for political participation among youths in Oyo state, Nigeria; specifically, the types of social media used for political participation, the types of political activities social media are used for, as well as factors influencing use of the media for political participation. Survey research design was adopted for the study. Data was collected through questionnaire from 322 youths in three Nigerian universities. Findings reveal that social media was highly used by the youths for political participation. Facebook (98.8%) was found to be the most used, followed by Whatsapp (93.8%), Instagram (60.2%), Twitter (55.3%), and Yahoo Messenger (50.9%) respectively. Majorly, the youths used social media to participate in political advocacy (95.3%), political campaigns (91.9%), communicating with politicians (90.7%), political discussions (87.3%), monitoring and reporting electoral malpractices (85.1%), public consultations (80.4%), joining interest groups that engage in lobbying (64.9%), blogging about political issues (64.9%), and writing letters to public officials (51.2%). Perceived usefulness, perceived ease of use, subjective norms, and computer self-efficacy significantly influence use of social media for political participation, which suggests that these factors could be considered when promoting use of social media for political participation among youths. Given the growing popularity and penetration of social media and the way they influence peoples’ lives, the empirical findings of this study add to understanding how and why social media use will function in motivating citizens to be involved in political activities.
{"title":"Use of Social Media for Political Participation by Youths","authors":"F. Omotayo, Matthew B. Folorunso","doi":"10.29379/jedem.v12i1.585","DOIUrl":"https://doi.org/10.29379/jedem.v12i1.585","url":null,"abstract":"This study investigated use of social media for political participation among youths in Oyo state, Nigeria; specifically, the types of social media used for political participation, the types of political activities social media are used for, as well as factors influencing use of the media for political participation. Survey research design was adopted for the study. Data was collected through questionnaire from 322 youths in three Nigerian universities. Findings reveal that social media was highly used by the youths for political participation. Facebook (98.8%) was found to be the most used, followed by Whatsapp (93.8%), Instagram (60.2%), Twitter (55.3%), and Yahoo Messenger (50.9%) respectively. Majorly, the youths used social media to participate in political advocacy (95.3%), political campaigns (91.9%), communicating with politicians (90.7%), political discussions (87.3%), monitoring and reporting electoral malpractices (85.1%), public consultations (80.4%), joining interest groups that engage in lobbying (64.9%), blogging about political issues (64.9%), and writing letters to public officials (51.2%). Perceived usefulness, perceived ease of use, subjective norms, and computer self-efficacy significantly influence use of social media for political participation, which suggests that these factors could be considered when promoting use of social media for political participation among youths. Given the growing popularity and penetration of social media and the way they influence peoples’ lives, the empirical findings of this study add to understanding how and why social media use will function in motivating citizens to be involved in political activities.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77183950","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-16DOI: 10.29379/jedem.v12i1.604
Ingrid Schneider
The article addresses the digital transformation and new power asymmetries and challenges to democracy by the world’s seven largest digital platforms. Four different governance models are examined: The Chinese authoritarian model, the libertarian US-model, the European regulatory model, and the Mexican hybrid model. The challenges of digital sovereignty and democratic governance of platform capitalism are explored.
{"title":"Democratic Governance of Digital Platforms and Artificial Intelligence?","authors":"Ingrid Schneider","doi":"10.29379/jedem.v12i1.604","DOIUrl":"https://doi.org/10.29379/jedem.v12i1.604","url":null,"abstract":"The article addresses the digital transformation and new power asymmetries and challenges to democracy by the world’s seven largest digital platforms. Four different governance models are examined: The Chinese authoritarian model, the libertarian US-model, the European regulatory model, and the Mexican hybrid model. The challenges of digital sovereignty and democratic governance of platform capitalism are explored.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90216179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-16DOI: 10.29379/jedem.v12i1.583
Sofie Pilemalm
This study explores ICT-enabled co-production using civil citizens and semi-professionals as volunteer first responders in excluded areas, in order to identify key factors and to compare the groups. It shows that volunteers can make a major difference if arriving first at an emergency site, e.g. saving lives, administering CPR and extinguishing fires. The semi-professionals are more protected than civil citizens where challenges relate to individual versus collective engagement, gender aspects, language barriers or insufficient legal protection. However, the citizens have an advantage in relying on easily accessible ICT support installed on their own mobile phones. For the initiatives to expand and enable long-term engagement, calibrated ICT solutions matching competence, role and language with incident and area are needed. The study confirms previous research arguing for the merging of policy science and information systems research in a rapidly digitalized public-sector transformation, but adds that they need to be complemented by perspectives from sociology in initiatives involving excluded areas.
{"title":"Volunteer Co-production in Emergency Management in Excluded Areas","authors":"Sofie Pilemalm","doi":"10.29379/jedem.v12i1.583","DOIUrl":"https://doi.org/10.29379/jedem.v12i1.583","url":null,"abstract":"This study explores ICT-enabled co-production using civil citizens and semi-professionals as volunteer first responders in excluded areas, in order to identify key factors and to compare the groups. It shows that volunteers can make a major difference if arriving first at an emergency site, e.g. saving lives, administering CPR and extinguishing fires. The semi-professionals are more protected than civil citizens where challenges relate to individual versus collective engagement, gender aspects, language barriers or insufficient legal protection. However, the citizens have an advantage in relying on easily accessible ICT support installed on their own mobile phones. For the initiatives to expand and enable long-term engagement, calibrated ICT solutions matching competence, role and language with incident and area are needed. The study confirms previous research arguing for the merging of policy science and information systems research in a rapidly digitalized public-sector transformation, but adds that they need to be complemented by perspectives from sociology in initiatives involving excluded areas.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79936643","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch002
Evgeny Styrin, Natalya Dmitrieva
Information openness and stakeholder involvement through ICT become the driving factors of public organization change. In this article, an ecosystem approach is embraced to study the social sphere organizations (SSOs), such as hospitals, schools, and libraries. SSOs report on their activities by publishing information on the Web which can be used to evaluate the effectiveness and efficiency of these organizations by the public. The opening of data transforms the relationship between SSOs and other stakeholders. In this article, the institutionalization of SSO evaluation system in Russia is studied. The critical role of open data is demonstrated and the inclusion of stakeholders was found to be a key factor to make the evaluation system truly effective. Their study reveals that an ecosystem approach ensures that stakeholder demands are included in SSO evaluation and assessment process. Finally, by summarizing Russian experiences, the authors conclude with problem-oriented recommendations for open government tool application to institutionalize government practices targeted at open government principle implementation.
{"title":"Evaluating Public Organizations Using Open Data","authors":"Evgeny Styrin, Natalya Dmitrieva","doi":"10.4018/978-1-5225-9860-2.ch002","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch002","url":null,"abstract":"Information openness and stakeholder involvement through ICT become the driving factors of public organization change. In this article, an ecosystem approach is embraced to study the social sphere organizations (SSOs), such as hospitals, schools, and libraries. SSOs report on their activities by publishing information on the Web which can be used to evaluate the effectiveness and efficiency of these organizations by the public. The opening of data transforms the relationship between SSOs and other stakeholders. In this article, the institutionalization of SSO evaluation system in Russia is studied. The critical role of open data is demonstrated and the inclusion of stakeholders was found to be a key factor to make the evaluation system truly effective. Their study reveals that an ecosystem approach ensures that stakeholder demands are included in SSO evaluation and assessment process. Finally, by summarizing Russian experiences, the authors conclude with problem-oriented recommendations for open government tool application to institutionalize government practices targeted at open government principle implementation.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73789504","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch112
Maria Couto, Augusta Ferreira
The New Public Management reflects a paradigm and orientation shift regarding the cornerstone of management in the public sector. With this new type of management emphasis was given to accountability in order to, on the one hand instill the need to render accounts when talking about the way decisions are taken (responsibility) and the way public resources are used (clarity) and on the other hand the citizens having the possibility of getting information which will allow them to make the public officials responsible. Considering the importance of accountability, this chapter was an attempt to carry out a bibliographic review, as a way of getting to know the different approaches to the concept, as well as getting to know the mechanisms that have been created in order to give explanations whether for the performance or accomplishment of a responsibility and if this is inherent to the responsibilities of the public officials.
{"title":"The Importance of Accountability Practices in the Public Sector","authors":"Maria Couto, Augusta Ferreira","doi":"10.4018/978-1-5225-9860-2.ch112","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch112","url":null,"abstract":"The New Public Management reflects a paradigm and orientation shift regarding the cornerstone of management in the public sector. With this new type of management emphasis was given to accountability in order to, on the one hand instill the need to render accounts when talking about the way decisions are taken (responsibility) and the way public resources are used (clarity) and on the other hand the citizens having the possibility of getting information which will allow them to make the public officials responsible. Considering the importance of accountability, this chapter was an attempt to carry out a bibliographic review, as a way of getting to know the different approaches to the concept, as well as getting to know the mechanisms that have been created in order to give explanations whether for the performance or accomplishment of a responsibility and if this is inherent to the responsibilities of the public officials.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75352698","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}