Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch061
D. Klimovský
This chapter is focused on the Slovak experience with decentralization and relating political and managerial innovations. A main goal is to analyze both managerial and political innovations which have been implemented since 1990, when a democratic local government system with directly elected local government bodies was renewed. An additional aim is to show not only intended outcomes but also the outcomes which can be described as unintended. Main attention is especially paid to inter-municipal cooperation, performance budgeting, participatory budgeting, direct elections of mayors, local referenda, etc. However, attention is paid also to those innovations which have never been implemented in Slovakia, e.g. gender quotas or territorial consolidation (amalgamation).
{"title":"Experience With Managerial and Political Reform Measures at the Local Level in Slovakia","authors":"D. Klimovský","doi":"10.4018/978-1-5225-9860-2.ch061","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch061","url":null,"abstract":"This chapter is focused on the Slovak experience with decentralization and relating political and managerial innovations. A main goal is to analyze both managerial and political innovations which have been implemented since 1990, when a democratic local government system with directly elected local government bodies was renewed. An additional aim is to show not only intended outcomes but also the outcomes which can be described as unintended. Main attention is especially paid to inter-municipal cooperation, performance budgeting, participatory budgeting, direct elections of mayors, local referenda, etc. However, attention is paid also to those innovations which have never been implemented in Slovakia, e.g. gender quotas or territorial consolidation (amalgamation).","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":"9 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82521210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch027
Rodrigo Sandoval-Almazán
The new trend of information technology and communications has been adopted by court systems. A similar path follows other powers in the republics: executive branches with e-government portals and legislative branches with informative and participatory portals. Despite the fact that technology has reached the judiciary branch, we know very little about the changes, advantages or disadvantages of this adoption. The purpose of this chapter is to explore the use of technology, especially in the websites portals in the Latin America region. An assessment model, which has been developed by Sandoval and Gil-García (2015) and that has four components: information, interaction, integration and participation, has been implemented on a sample of 25 countries during the month of July, 2015. Findings reveal a great disparity among the different countries in the region.
{"title":"Open Justice in Latin America?","authors":"Rodrigo Sandoval-Almazán","doi":"10.4018/978-1-5225-9860-2.ch027","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch027","url":null,"abstract":"The new trend of information technology and communications has been adopted by court systems. A similar path follows other powers in the republics: executive branches with e-government portals and legislative branches with informative and participatory portals. Despite the fact that technology has reached the judiciary branch, we know very little about the changes, advantages or disadvantages of this adoption. The purpose of this chapter is to explore the use of technology, especially in the websites portals in the Latin America region. An assessment model, which has been developed by Sandoval and Gil-García (2015) and that has four components: information, interaction, integration and participation, has been implemented on a sample of 25 countries during the month of July, 2015. Findings reveal a great disparity among the different countries in the region.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":"37 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86154716","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch092
R. S. Smith
Multicultural, western societies are quite secular, and the secular-sacred divide has been shaped by the fact-value split. But, the fact-value split also influences many other cultures, including in Latin and South America and East Asia. On it, science yields knowledge, but religion and ethics yield opinions and values. Closely related is the public-private split: governments should act on public reasons (ones based on science), and not private ones (ones based on religious and ethical views). Such science is methodologically naturalistic, bracketing anything supernatural or non-physical. This science usually presupposes ontological naturalism: what exists is natural, or physical. But, the author will contend the fact-value split is mistaken; on naturalism, humans cannot have knowledge. At best, people only have interpretations, even in science. However, the author also will argue that people can have moral and religious knowledge. If so, there will be many practical implications for public policy and religious practice.
{"title":"Rethinking the Fact-Value Split","authors":"R. S. Smith","doi":"10.4018/978-1-5225-9860-2.ch092","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch092","url":null,"abstract":"Multicultural, western societies are quite secular, and the secular-sacred divide has been shaped by the fact-value split. But, the fact-value split also influences many other cultures, including in Latin and South America and East Asia. On it, science yields knowledge, but religion and ethics yield opinions and values. Closely related is the public-private split: governments should act on public reasons (ones based on science), and not private ones (ones based on religious and ethical views). Such science is methodologically naturalistic, bracketing anything supernatural or non-physical. This science usually presupposes ontological naturalism: what exists is natural, or physical. But, the author will contend the fact-value split is mistaken; on naturalism, humans cannot have knowledge. At best, people only have interpretations, even in science. However, the author also will argue that people can have moral and religious knowledge. If so, there will be many practical implications for public policy and religious practice.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":"184 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86231324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch093
R. Naz
Papua New Guinea is hampered by many factors pertaining to institutions, socio-economic, technological, legal-political factors amongst others. E-governance though is seen as a new mantra having the potential of solving immense problems from service delivery, is still many a times constrained in its capacity to yield benefits. So, what are the hurdles that Papua New Guinea faces given its contextual setting is the main research objective of this paper. This objective is achieved through a quantitative methodological framework using structured questionnaires in which a sample of 189 respondents was interviewed. The findings of this research highlight that in PNG the following barriers were cited: lack of project management, inadequate technological/data and legal infrastructure, difficulty in change management, insufficient time and money, lack of requisite competencies, improper communication environment, lack of internal will and finally the dominance of external pressure.
{"title":"Challenges En-Route Towards E-Governance in Small Developing Island Nations of the South Pacific","authors":"R. Naz","doi":"10.4018/978-1-5225-9860-2.ch093","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch093","url":null,"abstract":"Papua New Guinea is hampered by many factors pertaining to institutions, socio-economic, technological, legal-political factors amongst others. E-governance though is seen as a new mantra having the potential of solving immense problems from service delivery, is still many a times constrained in its capacity to yield benefits. So, what are the hurdles that Papua New Guinea faces given its contextual setting is the main research objective of this paper. This objective is achieved through a quantitative methodological framework using structured questionnaires in which a sample of 189 respondents was interviewed. The findings of this research highlight that in PNG the following barriers were cited: lack of project management, inadequate technological/data and legal infrastructure, difficulty in change management, insufficient time and money, lack of requisite competencies, improper communication environment, lack of internal will and finally the dominance of external pressure.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":"10 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78509852","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch047
Z. Mahmood
Cloud Computing is an attractive paradigm for organisations that have a requirement to process large scalable distributed applications. It allows for self-provisioning of cloud resources to develop and host applications as well as acquire storage and networking resources. Connected Government (c-government) is an area where cloud technologies can be effectively used to achieve the benefits that the cloud paradigm promises. Social Media, Web 2.0 and mobile technologies can all help to further enhance the connected government capabilities. Using such technologies, governments and citizens can engage in real time in the electronic participation of a government's functioning. In this chapter, we introduce the cloud paradigm and then discussing the requirements of c-government, we outline how cloud technologies can help to achieve an open and transparent c-government. The aim is to provide the basics of relationship between c-government and cloud computing to set the scene for other contributions in this volume.
{"title":"Cloud Computing Technologies for Open Connected Government","authors":"Z. Mahmood","doi":"10.4018/978-1-5225-9860-2.ch047","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch047","url":null,"abstract":"Cloud Computing is an attractive paradigm for organisations that have a requirement to process large scalable distributed applications. It allows for self-provisioning of cloud resources to develop and host applications as well as acquire storage and networking resources. Connected Government (c-government) is an area where cloud technologies can be effectively used to achieve the benefits that the cloud paradigm promises. Social Media, Web 2.0 and mobile technologies can all help to further enhance the connected government capabilities. Using such technologies, governments and citizens can engage in real time in the electronic participation of a government's functioning. In this chapter, we introduce the cloud paradigm and then discussing the requirements of c-government, we outline how cloud technologies can help to achieve an open and transparent c-government. The aim is to provide the basics of relationship between c-government and cloud computing to set the scene for other contributions in this volume.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":"20 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75794249","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch021
Roberto Cortés-Morales
E-government development, assumed as a public policy problem, has to consider political issues, where actors play a key role for success or failure on such policies. Several political theories admit the importance of actors in their approaches. Although there are efforts to formalize them, the model presented in this chapter looks to integrate a variety of proposals in the context of public policies. The application of the model to e-government cases on Chile and Costa Rica has shown that the characteristics of the process executed in a timeline (with their successes and failures) can be explained from actors' perspective. Issues like promoting new laws, the coordination of multiple agencies or the priority for projects on political context have to be solved with specific actors using their power resources. The explanations found could be considered for characterize future developments on e-government taking on account how critical is the actors' intervention.
{"title":"Assessing the Influence of Actors on E-Government Policies","authors":"Roberto Cortés-Morales","doi":"10.4018/978-1-5225-9860-2.ch021","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch021","url":null,"abstract":"E-government development, assumed as a public policy problem, has to consider political issues, where actors play a key role for success or failure on such policies. Several political theories admit the importance of actors in their approaches. Although there are efforts to formalize them, the model presented in this chapter looks to integrate a variety of proposals in the context of public policies. The application of the model to e-government cases on Chile and Costa Rica has shown that the characteristics of the process executed in a timeline (with their successes and failures) can be explained from actors' perspective. Issues like promoting new laws, the coordination of multiple agencies or the priority for projects on political context have to be solved with specific actors using their power resources. The explanations found could be considered for characterize future developments on e-government taking on account how critical is the actors' intervention.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89970722","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch096
R. Shambare
This chapter examines South African consumers' patterns of adoption of electronic governance systems. Three elements related to e-government adoption are examined. Firstly, the development of e-government in South Africa is explored. Secondly, the chapter investigates the barriers constraining the public's utilisation of e-gov. Thirdly, suggestions on how e-government initiatives could be better aligned to the Principles of Batho Pele, or people-centred governance, are proffered. To achieve the first objective, an extensive review of the literature encapsulating e-government, South African public services, information communication technologies and commerce is conducted. To achieve the second objective, a survey of 349 consumers from two South African provinces was conducted to explore barriers associated with e-gov adoption. Findings show that although the Batho Pele Principles are pronounced in public sector organisations' missions, their implementation within e-gov still remains a challenge. A plethora of challenges were observed to retard e-government adoption.
{"title":"Consumer Adoption of E-Government in South Africa","authors":"R. Shambare","doi":"10.4018/978-1-5225-9860-2.ch096","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch096","url":null,"abstract":"This chapter examines South African consumers' patterns of adoption of electronic governance systems. Three elements related to e-government adoption are examined. Firstly, the development of e-government in South Africa is explored. Secondly, the chapter investigates the barriers constraining the public's utilisation of e-gov. Thirdly, suggestions on how e-government initiatives could be better aligned to the Principles of Batho Pele, or people-centred governance, are proffered. To achieve the first objective, an extensive review of the literature encapsulating e-government, South African public services, information communication technologies and commerce is conducted. To achieve the second objective, a survey of 349 consumers from two South African provinces was conducted to explore barriers associated with e-gov adoption. Findings show that although the Batho Pele Principles are pronounced in public sector organisations' missions, their implementation within e-gov still remains a challenge. A plethora of challenges were observed to retard e-government adoption.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":"31 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80760753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch043
Amizan Omar, R. El-Haddadeh, V. Weerakkody
Digitally Enabled Service Transformation (DEST) in the Public Sector (PS) offers a unique opportunity for public administration (PA) and information systems (IS) disciplines to interlace. Albeit complicating the deployment of a coherent analytical lens in its study, such uniqueness has formed a basis to enable a deviance in the theoretical selection. Interestingly, there has been a gradual move from the adoption of native PA/IS theories towards imported social sciences theories including Institutional and Structuration. Institutional Theory provides a way of viewing and explaining why and how institutions emerge in a certain way within a given context. The theory however is being criticized for its structural biasness, as it avoids explanations situated at individual or same level of analysis. Such gap is filled with the adoption of Structuration Theory, which also focuses on how structures - as micro-institutional foundation, arise, or are maintained through co-evolution of actions and institutions. The fusion of concepts from both theories would potentially maximise the debates on DEST in PS across diverse perspectives, and continue to keep the ‘research talking' by revealing novel insights.
{"title":"Exploring Digitally Enabled Service Transformation in the Public Sector","authors":"Amizan Omar, R. El-Haddadeh, V. Weerakkody","doi":"10.4018/978-1-5225-9860-2.ch043","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch043","url":null,"abstract":"Digitally Enabled Service Transformation (DEST) in the Public Sector (PS) offers a unique opportunity for public administration (PA) and information systems (IS) disciplines to interlace. Albeit complicating the deployment of a coherent analytical lens in its study, such uniqueness has formed a basis to enable a deviance in the theoretical selection. Interestingly, there has been a gradual move from the adoption of native PA/IS theories towards imported social sciences theories including Institutional and Structuration. Institutional Theory provides a way of viewing and explaining why and how institutions emerge in a certain way within a given context. The theory however is being criticized for its structural biasness, as it avoids explanations situated at individual or same level of analysis. Such gap is filled with the adoption of Structuration Theory, which also focuses on how structures - as micro-institutional foundation, arise, or are maintained through co-evolution of actions and institutions. The fusion of concepts from both theories would potentially maximise the debates on DEST in PS across diverse perspectives, and continue to keep the ‘research talking' by revealing novel insights.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":"13 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90301664","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-2203-4.CH002
Kijpokin Kasemsap
This chapter explains the overview of Electronic Procurement (e-procurement); the critical success factors and implementation of e-procurement systems; the barriers to e-procurement implementation; the perspectives on electronic public procurement; the Interpretive Structural Modeling (ISM), Structural Equation Modeling (SEM), and e-procurement; the prospect of Green Public Procurement (GPP); the importance of Public Procurement for Innovation (PPI); and the intermediation of PPI. E-procurement, GPP, and PPI expand the aspects of enterprise resource planning systems, sustainability, and innovation, allowing the automation of internal business processes and providing the procurement-related platforms that support automation at a global level. The benefits of e-procurement, GPP, and PPI include reduced transaction time, increased productivity, improved standardization, enhanced sustainability, and simplified global procurement.
{"title":"Mastering Electronic Procurement, Green Public Procurement, and Public Procurement for Innovation","authors":"Kijpokin Kasemsap","doi":"10.4018/978-1-5225-2203-4.CH002","DOIUrl":"https://doi.org/10.4018/978-1-5225-2203-4.CH002","url":null,"abstract":"This chapter explains the overview of Electronic Procurement (e-procurement); the critical success factors and implementation of e-procurement systems; the barriers to e-procurement implementation; the perspectives on electronic public procurement; the Interpretive Structural Modeling (ISM), Structural Equation Modeling (SEM), and e-procurement; the prospect of Green Public Procurement (GPP); the importance of Public Procurement for Innovation (PPI); and the intermediation of PPI. E-procurement, GPP, and PPI expand the aspects of enterprise resource planning systems, sustainability, and innovation, allowing the automation of internal business processes and providing the procurement-related platforms that support automation at a global level. The benefits of e-procurement, GPP, and PPI include reduced transaction time, increased productivity, improved standardization, enhanced sustainability, and simplified global procurement.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":"75 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72794307","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch068
D. Rezende
Offering full information and efficient public services is a permanent challenge for cities concerned with citizens' quality of life and effective municipal management. The objective of this study is to describe and assess the digital city projects in Chicago (USA) and Curitiba (Brazil), using information and public services offered to citizens by the website. The research methodology consisted of case studies covering the city hall, municipal departments, and other municipal entities. The results show advantages for the citizens who have free communal access to public services on the internet. Chicago offers its citizens 281 public services distributed in 256 subjects or themes and Curitiba 508 public services distributed in 26 subjects or themes. The conclusion reiterated the importance of the implemented projects. In both cities it resulted in benefits for citizens through access to information and public services offered by the internet.
{"title":"Digital City Projects","authors":"D. Rezende","doi":"10.4018/978-1-5225-9860-2.ch068","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch068","url":null,"abstract":"Offering full information and efficient public services is a permanent challenge for cities concerned with citizens' quality of life and effective municipal management. The objective of this study is to describe and assess the digital city projects in Chicago (USA) and Curitiba (Brazil), using information and public services offered to citizens by the website. The research methodology consisted of case studies covering the city hall, municipal departments, and other municipal entities. The results show advantages for the citizens who have free communal access to public services on the internet. Chicago offers its citizens 281 public services distributed in 256 subjects or themes and Curitiba 508 public services distributed in 26 subjects or themes. The conclusion reiterated the importance of the implemented projects. In both cities it resulted in benefits for citizens through access to information and public services offered by the internet.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":"103 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77083787","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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