Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch086
G. Afolayan, Olusegun Abayomi Ogunsanwo
This chapter explores the definitional and conceptual issues in the academic field of development administration and highlights the views about Western models within the grain of African traditional society. It identifies a major set of socio-cultural and economic parameters that strongly characterise or otherwise influence development administration in contemporary Africa. It finds that, in general, Western-oriented approaches remain incongruent with African traditional conventions. The chapter concludes that if a growing emphasis on the socio-cultural components within development administration discourse is a direct response to historical and environmental situations in contemporary Africa, then it is an essential consideration that must shape the field.
{"title":"Development Administration in Contemporary Africa","authors":"G. Afolayan, Olusegun Abayomi Ogunsanwo","doi":"10.4018/978-1-5225-9860-2.ch086","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch086","url":null,"abstract":"This chapter explores the definitional and conceptual issues in the academic field of development administration and highlights the views about Western models within the grain of African traditional society. It identifies a major set of socio-cultural and economic parameters that strongly characterise or otherwise influence development administration in contemporary Africa. It finds that, in general, Western-oriented approaches remain incongruent with African traditional conventions. The chapter concludes that if a growing emphasis on the socio-cultural components within development administration discourse is a direct response to historical and environmental situations in contemporary Africa, then it is an essential consideration that must shape the field.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79249293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch098
Tony Jackson, E. Nel, S. Connelly
This chapter examines issues of resource equalization for subnational rural governance and development in case studies of England, Scotland, Canada, Australia, and New Zealand. The aim is to consider the extent to which each case study has provided the pre-requisites for adopting the “new rural paradigm” identified by the Organisation for Economic Co-operation and Development for governance and development of rural communities. Neither federal nor unitary forms of governance in the case studies satisfactorily meet these requirements. The only case study that approaches the paradigm is Scotland, where recent devolution of governance has strengthened long-standing adherence to territorial-based regional development policies.
{"title":"A Comparison of Resource Equalization Processes for Subnational Rural Governance and Development","authors":"Tony Jackson, E. Nel, S. Connelly","doi":"10.4018/978-1-5225-9860-2.ch098","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch098","url":null,"abstract":"This chapter examines issues of resource equalization for subnational rural governance and development in case studies of England, Scotland, Canada, Australia, and New Zealand. The aim is to consider the extent to which each case study has provided the pre-requisites for adopting the “new rural paradigm” identified by the Organisation for Economic Co-operation and Development for governance and development of rural communities. Neither federal nor unitary forms of governance in the case studies satisfactorily meet these requirements. The only case study that approaches the paradigm is Scotland, where recent devolution of governance has strengthened long-standing adherence to territorial-based regional development policies.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84245372","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-4666-8430-0.CH004
Anteneh Ayanso, Darryl Moyers
With advances in the Internet and its associated technologies, more and more governments and their public service agencies are embracing social media as a key channel of communication and service provision. These easy-to-use applications encourage the public to actively participate and share constructive ideas in various government initiatives. At the same time, social media helps governments to actively engage with the public and monitor their existing services for continuous improvements. In this chapter, the authors explore the application of social media in the public sector and review how it has evolved over time and what lies ahead for the future. To this end, the authors explore existing and emerging platforms and tools that can be used in various public sector settings. The chapter also reviews social media best practices and initiatives in similar settings. Finally, it examines the critical challenges the public sector faces in integrating social media in its processes and services.
{"title":"Social Media Use in the Public Sector","authors":"Anteneh Ayanso, Darryl Moyers","doi":"10.4018/978-1-4666-8430-0.CH004","DOIUrl":"https://doi.org/10.4018/978-1-4666-8430-0.CH004","url":null,"abstract":"With advances in the Internet and its associated technologies, more and more governments and their public service agencies are embracing social media as a key channel of communication and service provision. These easy-to-use applications encourage the public to actively participate and share constructive ideas in various government initiatives. At the same time, social media helps governments to actively engage with the public and monitor their existing services for continuous improvements. In this chapter, the authors explore the application of social media in the public sector and review how it has evolved over time and what lies ahead for the future. To this end, the authors explore existing and emerging platforms and tools that can be used in various public sector settings. The chapter also reviews social media best practices and initiatives in similar settings. Finally, it examines the critical challenges the public sector faces in integrating social media in its processes and services.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81325920","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch088
Ngo Tan Vu Khanh, Marie Danh, Gwangyong Gim
Electronic government (e-government) has established as an effective mechanism for increasing government productivity and efficiency and a key enabler of citizen- centric services. Despite the considerable investment of the Government of Vietnam in e-government, the outcomes of it are still far below the expectation. This paper aims also to assess the current situation of e-government in Vietnam and to investigate the reasons for the modest results of it. Different indicator groups for the measurement of e-government will be applied to access the status of each dimension of e-government as well as the overall performance of e-government in general. The challenges and issues of implementing e-Government systems will also be relevant to implementing ICTs to build systems to support e-governance.
{"title":"E-Government in Vietnam","authors":"Ngo Tan Vu Khanh, Marie Danh, Gwangyong Gim","doi":"10.4018/978-1-5225-9860-2.ch088","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch088","url":null,"abstract":"Electronic government (e-government) has established as an effective mechanism for increasing government productivity and efficiency and a key enabler of citizen- centric services. Despite the considerable investment of the Government of Vietnam in e-government, the outcomes of it are still far below the expectation. This paper aims also to assess the current situation of e-government in Vietnam and to investigate the reasons for the modest results of it. Different indicator groups for the measurement of e-government will be applied to access the status of each dimension of e-government as well as the overall performance of e-government in general. The challenges and issues of implementing e-Government systems will also be relevant to implementing ICTs to build systems to support e-governance.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77353346","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch005
Iréne Bernhard
In this chapter, the focus is on incentives for inclusive e-government. Five case studies of the implementation of contact centers in Swedish municipalities are described and discussed. The research methods used are mainly qualitative interviews with different categories of municipal personnel and with citizens. The main conclusion is that the implementation seems to contribute to increased accessibility of municipal services, even for those citizens who might have problems using Internet services. The study indicates a development towards increased equal treatment of citizens and a contribution to reducing problems related to the “digital divide.” Municipal services became more adapted to citizens' needs by using citizen-centric methods during the development process and in the daily work of the contact centers. The implementation of municipal contact centers can thus be seen as indicating incentives for local e-democracy and a step towards inclusive e-government, although there is still a need to go further in this direction.
{"title":"Incentives for Inclusive E-Government","authors":"Iréne Bernhard","doi":"10.4018/978-1-5225-9860-2.ch005","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch005","url":null,"abstract":"In this chapter, the focus is on incentives for inclusive e-government. Five case studies of the implementation of contact centers in Swedish municipalities are described and discussed. The research methods used are mainly qualitative interviews with different categories of municipal personnel and with citizens. The main conclusion is that the implementation seems to contribute to increased accessibility of municipal services, even for those citizens who might have problems using Internet services. The study indicates a development towards increased equal treatment of citizens and a contribution to reducing problems related to the “digital divide.” Municipal services became more adapted to citizens' needs by using citizen-centric methods during the development process and in the daily work of the contact centers. The implementation of municipal contact centers can thus be seen as indicating incentives for local e-democracy and a step towards inclusive e-government, although there is still a need to go further in this direction.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88950546","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch027
Rodrigo Sandoval-Almazán
The new trend of information technology and communications has been adopted by court systems. A similar path follows other powers in the republics: executive branches with e-government portals and legislative branches with informative and participatory portals. Despite the fact that technology has reached the judiciary branch, we know very little about the changes, advantages or disadvantages of this adoption. The purpose of this chapter is to explore the use of technology, especially in the websites portals in the Latin America region. An assessment model, which has been developed by Sandoval and Gil-García (2015) and that has four components: information, interaction, integration and participation, has been implemented on a sample of 25 countries during the month of July, 2015. Findings reveal a great disparity among the different countries in the region.
{"title":"Open Justice in Latin America?","authors":"Rodrigo Sandoval-Almazán","doi":"10.4018/978-1-5225-9860-2.ch027","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch027","url":null,"abstract":"The new trend of information technology and communications has been adopted by court systems. A similar path follows other powers in the republics: executive branches with e-government portals and legislative branches with informative and participatory portals. Despite the fact that technology has reached the judiciary branch, we know very little about the changes, advantages or disadvantages of this adoption. The purpose of this chapter is to explore the use of technology, especially in the websites portals in the Latin America region. An assessment model, which has been developed by Sandoval and Gil-García (2015) and that has four components: information, interaction, integration and participation, has been implemented on a sample of 25 countries during the month of July, 2015. Findings reveal a great disparity among the different countries in the region.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86154716","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch092
R. S. Smith
Multicultural, western societies are quite secular, and the secular-sacred divide has been shaped by the fact-value split. But, the fact-value split also influences many other cultures, including in Latin and South America and East Asia. On it, science yields knowledge, but religion and ethics yield opinions and values. Closely related is the public-private split: governments should act on public reasons (ones based on science), and not private ones (ones based on religious and ethical views). Such science is methodologically naturalistic, bracketing anything supernatural or non-physical. This science usually presupposes ontological naturalism: what exists is natural, or physical. But, the author will contend the fact-value split is mistaken; on naturalism, humans cannot have knowledge. At best, people only have interpretations, even in science. However, the author also will argue that people can have moral and religious knowledge. If so, there will be many practical implications for public policy and religious practice.
{"title":"Rethinking the Fact-Value Split","authors":"R. S. Smith","doi":"10.4018/978-1-5225-9860-2.ch092","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch092","url":null,"abstract":"Multicultural, western societies are quite secular, and the secular-sacred divide has been shaped by the fact-value split. But, the fact-value split also influences many other cultures, including in Latin and South America and East Asia. On it, science yields knowledge, but religion and ethics yield opinions and values. Closely related is the public-private split: governments should act on public reasons (ones based on science), and not private ones (ones based on religious and ethical views). Such science is methodologically naturalistic, bracketing anything supernatural or non-physical. This science usually presupposes ontological naturalism: what exists is natural, or physical. But, the author will contend the fact-value split is mistaken; on naturalism, humans cannot have knowledge. At best, people only have interpretations, even in science. However, the author also will argue that people can have moral and religious knowledge. If so, there will be many practical implications for public policy and religious practice.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86231324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch097
A. S. Raju, N. Balasubramaniam, R. Srinivasan
Governance matters (Kaufman, et al, 1999) for growth is now an accepted dictum. However, there are as many hypotheses as to what constitutes governance 'as there are researchers in the field' (Bressers, J.T.A. & Kuks, S.M.M., 2003). Apart from econometrics, political science provides important insights on factors that influence governance and facilitate growth. This chapter examines the political history and economy of South Asia to determine the features that shaped governance and affected economic growth. It finds that governance in South Asian context evolved through three phases. Using a comparative perspective of GDP growth rates and World Governance Indicators in South Asia and Brazil, it analyzes the relationship between political history and economy in each phase. The findings indicate that political ideologies, stability of regimes and policy continuity hugely influence the institutions of government and economic growth. The chapter also finds that people's participation in governance would enhance growth and distributive social justice.
对于增长来说，治理很重要(Kaufman, et al, 1999)，现在是一个公认的格言。然而，关于什么构成治理的假设“与该领域的研究人员一样多”(bresser, J.T.A. & Kuks, s.m.m.， 2003)。除了计量经济学，政治学还对影响治理和促进增长的因素提供了重要的见解。本章考察了南亚的政治历史和经济，以确定塑造治理和影响经济增长的特征。研究发现，南亚背景下的治理经历了三个阶段的演变。通过比较南亚和巴西的GDP增长率和世界治理指标，分析了各阶段政治史和经济之间的关系。研究结果表明，政治意识形态、政权稳定性和政策连续性极大地影响着政府机构和经济增长。本章还发现，人民参与治理将促进增长和分配社会正义。
{"title":"Governance Evolution and Impact on Economic Growth","authors":"A. S. Raju, N. Balasubramaniam, R. Srinivasan","doi":"10.4018/978-1-5225-9860-2.ch097","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch097","url":null,"abstract":"Governance matters (Kaufman, et al, 1999) for growth is now an accepted dictum. However, there are as many hypotheses as to what constitutes governance 'as there are researchers in the field' (Bressers, J.T.A. & Kuks, S.M.M., 2003). Apart from econometrics, political science provides important insights on factors that influence governance and facilitate growth. This chapter examines the political history and economy of South Asia to determine the features that shaped governance and affected economic growth. It finds that governance in South Asian context evolved through three phases. Using a comparative perspective of GDP growth rates and World Governance Indicators in South Asia and Brazil, it analyzes the relationship between political history and economy in each phase. The findings indicate that political ideologies, stability of regimes and policy continuity hugely influence the institutions of government and economic growth. The chapter also finds that people's participation in governance would enhance growth and distributive social justice.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81496565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch021
Roberto Cortés-Morales
E-government development, assumed as a public policy problem, has to consider political issues, where actors play a key role for success or failure on such policies. Several political theories admit the importance of actors in their approaches. Although there are efforts to formalize them, the model presented in this chapter looks to integrate a variety of proposals in the context of public policies. The application of the model to e-government cases on Chile and Costa Rica has shown that the characteristics of the process executed in a timeline (with their successes and failures) can be explained from actors' perspective. Issues like promoting new laws, the coordination of multiple agencies or the priority for projects on political context have to be solved with specific actors using their power resources. The explanations found could be considered for characterize future developments on e-government taking on account how critical is the actors' intervention.
{"title":"Assessing the Influence of Actors on E-Government Policies","authors":"Roberto Cortés-Morales","doi":"10.4018/978-1-5225-9860-2.ch021","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch021","url":null,"abstract":"E-government development, assumed as a public policy problem, has to consider political issues, where actors play a key role for success or failure on such policies. Several political theories admit the importance of actors in their approaches. Although there are efforts to formalize them, the model presented in this chapter looks to integrate a variety of proposals in the context of public policies. The application of the model to e-government cases on Chile and Costa Rica has shown that the characteristics of the process executed in a timeline (with their successes and failures) can be explained from actors' perspective. Issues like promoting new laws, the coordination of multiple agencies or the priority for projects on political context have to be solved with specific actors using their power resources. The explanations found could be considered for characterize future developments on e-government taking on account how critical is the actors' intervention.","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89970722","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-9860-2.ch061
D. Klimovský
This chapter is focused on the Slovak experience with decentralization and relating political and managerial innovations. A main goal is to analyze both managerial and political innovations which have been implemented since 1990, when a democratic local government system with directly elected local government bodies was renewed. An additional aim is to show not only intended outcomes but also the outcomes which can be described as unintended. Main attention is especially paid to inter-municipal cooperation, performance budgeting, participatory budgeting, direct elections of mayors, local referenda, etc. However, attention is paid also to those innovations which have never been implemented in Slovakia, e.g. gender quotas or territorial consolidation (amalgamation).
{"title":"Experience With Managerial and Political Reform Measures at the Local Level in Slovakia","authors":"D. Klimovský","doi":"10.4018/978-1-5225-9860-2.ch061","DOIUrl":"https://doi.org/10.4018/978-1-5225-9860-2.ch061","url":null,"abstract":"This chapter is focused on the Slovak experience with decentralization and relating political and managerial innovations. A main goal is to analyze both managerial and political innovations which have been implemented since 1990, when a democratic local government system with directly elected local government bodies was renewed. An additional aim is to show not only intended outcomes but also the outcomes which can be described as unintended. Main attention is especially paid to inter-municipal cooperation, performance budgeting, participatory budgeting, direct elections of mayors, local referenda, etc. However, attention is paid also to those innovations which have never been implemented in Slovakia, e.g. gender quotas or territorial consolidation (amalgamation).","PeriodicalId":36678,"journal":{"name":"eJournal of eDemocracy and Open Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82521210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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