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Moderating Effects of Shopping Values on the Antecedents of Unplanned Purchase Behavior: An Empirical Study of an International Travel Fair 购物价值观对非计划性购买行为前因的调节作用:基于某次国际旅游交易会的实证研究
Q2 Economics, Econometrics and Finance Pub Date : 2019-11-01 DOI: 10.7903/cmr.19136
Kuo-Hsien Lu, Chihhung Wu
This study investigated the influence of the antecedents of unplanned purchase behavior (service climate, travel attraction, in-store factors, and out-of-store factors) on the aforementioned behavior as well as the moderating effects of shopping values (hedonic and utilitarian shopping value) on unplanned purchase behavior. Questionnaires were distributed at an international travel fair and 443 valid samples collected. The results of the study are as follows: (1) Service climate, travel attraction, in-store factors, and out-of-store factors had positive influence on unplanned purchase behavior; (2) Hedonic shopping value moderated the effects of service climate, travel attraction, and in-store factors on unplanned purchase behavior; and (3) Utilitarian shopping value moderated the effects of service climate and in-store factors on unplanned purchase behavior. The results also revealed that the facility-related services provided by the international travel fair influenced visitors’ unplanned purchase behavior. Sales were promoted at the fair site, and the “invisible” services provided by first-line service personnel affected the unplanned purchase behavior of visitors in terms of buying tourist accommodation. The results confirmed that shopping value influenced service climate, and that in-store factors affected unplanned purchase behavior. Regarding limitations, the current study only analyzed travel fair consumers from Taiwan. Future studies should include travel fair consumers from other countries and cultures to increase the robustness of the current study’s results.
本研究调查了计划外购买行为的前因(服务氛围、旅游吸引力、店内因素和店外因素)对上述行为的影响,以及购物价值观(享乐和功利购物价值观)对计划外购买的调节作用。在一个国际旅游博览会上分发了调查表,并收集了443份有效样本。研究结果表明:(1)服务氛围、旅游吸引力、店内因素和店外因素对计划外购买行为有正向影响;(2) Hedonic购物价值调节了服务氛围、旅游吸引力和店内因素对计划外购买行为的影响;(3)功利主义购物价值调节了服务氛围和店内因素对计划外购买行为的影响。研究结果还表明,国际旅游博览会提供的设施相关服务影响了游客的计划外购买行为。展会现场促进了销售,一线服务人员提供的“隐形”服务影响了游客在购买旅游住宿方面的计划外购买行为。结果证实,购物价值影响服务氛围,店内因素影响计划外购买行为。关于局限性,本研究仅分析台湾旅游公平消费者。未来的研究应包括来自其他国家和文化的旅游博览会消费者,以提高当前研究结果的稳健性。
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引用次数: 4
Influence Factors of People Purchasing on Social Commerce Sites 人们在社交网站上购买的影响因素
Q2 Economics, Econometrics and Finance Pub Date : 2019-10-26 DOI: 10.7903/cmr.18575
I. Chiang, Kai-Chieh Lin, Chih-hui Huang, Wan Yang
With the growing use of social media in the world, a wide variety of social media applications and services have been produced. Popular social media platforms leverage their unique functions to persuade their users to adopt such applications and services, and many enterprises have begun to consider social media operations as a crucial aspect. Thus, since the gradual influence of social media on consumer behavior, a new social commerce model has begun to develop. This research examined both business and social aspects of social commerce sites to establish an evaluation model for measuring their quality and effectiveness. We collected 468 valid samples of online users who had used social commerce site to browse or purchase products and were willing to use again. We used EFA and CFA to confirm the model we constructed, and Partial least squares regression was used to analyze the relationship among the antecedents and consequences of quality evaluation in social commerce sites. According to the result, the consumers’ behaviors were most likely affected by functionality, enjoyment, process, reliability, presence, and identity with a social commerce site. This study not only provided a credible social commerce quality measurement for other scholars to conduct Contemporary Management Research 70 relevant research but also provide conclusions for the marketing strategy of social commerce sites and products as a reference.
随着社交媒体在世界上的使用越来越多,已经产生了各种各样的社交媒体应用程序和服务。流行的社交媒体平台利用其独特的功能说服用户采用此类应用程序和服务,许多企业已经开始将社交媒体运营视为一个关键方面。因此,随着社交媒体对消费者行为的逐渐影响,一种新的社交商业模式开始发展。本研究考察了社交商业网站的商业和社会方面,以建立一个衡量其质量和有效性的评估模型。我们收集了468名使用社交商务网站浏览或购买产品并愿意再次使用的在线用户的有效样本。我们使用EFA和CFA来验证我们构建的模型,并使用偏最小二乘回归来分析社会商业网站质量评估的前因和后果之间的关系。结果表明,消费者的行为最有可能受到社交商务网站的功能、享受、流程、可靠性、存在性和身份的影响。本研究不仅为其他学者进行当代管理研究70的相关研究提供了一个可信的社会商务质量测度,也为社会商务网站和产品的营销策略提供了结论作为参考。
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引用次数: 5
Does “Resetting” by Changing Corporate Name or Industry Category Appeal to Institutional Investments? 通过更改公司名称或行业类别进行“重置”是否吸引机构投资?
Q2 Economics, Econometrics and Finance Pub Date : 2019-09-01 DOI: 10.7903/cmr.18885
Paoyu Huang, Yensen Ni, Yirung Cheng
We investigate whether firms changing their names or industry categories once and more than once would affect institutional shareholdings. By utilizing 5,733 observations of the Taiwan Stock Exchange listed firms, we apply multiple regression models firstly and Petersen regression models for further investigation to enhance the robustness of the empirical results. We then disclose several important findings as follows. First, institutional investors might not prefer holding the shares of the firms changing their names more than once. We infer that the performances of the firms changing names more than once might be doubtful. Second, institutional investors might decrease the shareholdings of the firms with industry categories changed. We claim that institutional investors might suspect these firms probably existing corporate governance issues. Besides, we argue that, to our best understanding, this study might fill the gap in the existing literature due to that the issues, firms changing their names or industry categories once or more than once, seem rarely explored in the relevant studies.
我们调查了企业一次或多次更改名称或行业类别是否会影响机构持股。通过对台湾证券交易所上市公司5733次观察,我们首先应用多元回归模型和Petersen回归模型进行进一步的研究,以增强实证结果的稳健性。我们随后披露了以下几个重要发现。首先,机构投资者可能不喜欢持有多次更名公司的股票。我们推断,不止一次更名的公司的业绩可能令人怀疑。其次,机构投资者可能会减少行业类别发生变化的公司的持股。我们声称,机构投资者可能怀疑这些公司可能存在公司治理问题。此外,我们认为,据我们所知,这项研究可能会填补现有文献中的空白,因为在相关研究中,企业一次或多次更改名称或行业类别的问题似乎很少被探讨。
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引用次数: 3
Entrepreneurial Tenacity and Self-Efficacy Effects on Persisting Across Industry Contexts 创业韧性与自我效能对跨行业坚持的影响
Q2 Economics, Econometrics and Finance Pub Date : 2019-09-01 DOI: 10.7903/cmr.19501
J. Scotter, Swapnil Garg
This study examines trait and context antecedents of entrepreneurial persistence in new venture creation. Two personality traits, entrepreneurial self-efficacy and tenacity, differently impact subsequent entrepreneurial persistence behavior in different industry contexts. These relationships are tested using logistic regression in a sample of entrepreneurs from the Panel Study of Entrepreneurial Dynamics (PSED-II; Curtin & Reynolds, 2018). In developing the PSED-II dataset, 31,845 individuals were screened using phone interviews in order to identify a sample of 1,214 nascent entrepreneurs. Results of the current study identify significant relationships between entrepreneurial persistence in efforts to launch a new business and entrepreneurial self-efficacy and tenacity. However, the relationships have diminishing returns and vary with the industry context of the business (manufacturing, retail, services). In the retail industry sector, neither trait was significant; however, in manufacturing industry contexts, tenacity seems to matter more for continuing to pursue new ventures than self-efficacy, while in services industries, self-efficacy seems to matter more than tenacity.
本研究考察了创业者在新创业中坚持创业的特质和情境前因。创业自我效能感和坚韧两种人格特质在不同行业背景下对后续创业坚持行为的影响不同。这些关系使用逻辑回归在创业动力学小组研究(PSED-II;Curtin和Reynolds,2018)的企业家样本中进行了测试。在开发PSED-II数据集的过程中,通过电话采访对31845人进行了筛选,以确定1214名新生企业家的样本。目前的研究结果表明,创业者在创业过程中的持续性与创业自我效能感和坚韧性之间存在显著关系。然而,这种关系的回报递减,并随着业务的行业背景(制造业、零售业、服务业)而变化。在零售业部门,这两个特点都不显著;然而,在制造业背景下,坚韧似乎比自我效能更重要,而在服务业,自我效能似乎比坚韧更重要。
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引用次数: 9
Do Visual and Haptic Cues Affect Taste? 视觉和触觉提示会影响味觉吗?
Q2 Economics, Econometrics and Finance Pub Date : 2019-03-01 DOI: 10.7903/CMR.18814
Fang-Ping Chen, Hsiang Chen, Hsiao-Chi Hou, W. Fang
Previous studies have found that touch input influences customer attitudes and behavior; however, most research in this area has focused on diagnostic rather than nondiagnostic input. The concept is that the perceptual transfer of haptic cues is from the product container to evaluation of the product itself. Two studies were conducted. The study1 (75 participants) tested whether high- or low-autotelic NFT consumers tended to incorporate haptic cues into their product evaluations. The study2 (153 participants) examined whether haptic cues influenced taste effects through the moderating role of the visual cues. In addition, this study also examined the moderating role of visual cues with 2 languages (Japanese and Chinese) in product packaging. The analysis was conducted using ANOVA. The experimental findings suggest that haptic and visual cues affect quality evaluations, brand attitudes, and purchase intentions. In addition, visual cues and the autotelic need for touch moderate the relationship among haptic cues, quality evaluations, and brand attitudes. The results have implications for product and packaging designers, not only regarding material attributes but also on the visual presentation of products. Keywords: Visual cues, Autotelic need for touch, Brand attitudes, Purchase intentions, Quality evaluation. To cite this document: Mehmet Fang-Ping Chen, Hsiang Chen, Hsiao-Chi Hou, Wenchang Fang, " Do Visual and Haptic Cues Affect Taste?", International Journal of Electronic Commerce Studies, Vol.15, No.1, pp.25-51, 2019. Permanent link to this document: https://doi.org/10.7903/cmr.18814
先前的研究发现,触摸输入会影响顾客的态度和行为;然而,这一领域的大多数研究都集中在诊断而不是非诊断输入上。这个概念是,触觉线索的感知转移是从产品容器到产品本身的评价。进行了两项研究。这项研究(75名参与者)测试了高自限性或低自限性NFT消费者是否倾向于将触觉线索纳入他们的产品评估中。这项研究(153名参与者)考察了触觉线索是否通过视觉线索的调节作用来影响味觉效果。此外,本研究还考察了两种语言(日语和汉语)的视觉提示在产品包装中的调节作用。采用方差分析进行分析。实验结果表明,触觉和视觉线索影响质量评价、品牌态度和购买意愿。此外,视觉线索和自致性触觉需要调节触觉线索、质量评价和品牌态度之间的关系。研究结果对产品和包装设计师具有启示意义,不仅涉及材料属性,而且涉及产品的视觉呈现。关键词:视觉线索,触觉需求,品牌态度,购买意向,质量评价。引用本文:陈方平,陈祥,侯晓琪,方文昌,“视觉和触觉线索对味觉的影响?”,《国际电子商务研究》,Vol.15, No.1, pp.25-51, 2019。此文档的永久链接:https://doi.org/10.7903/cmr.18814
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引用次数: 4
Exploring Smartphone Users’ Social Information Behavior 智能手机用户社交信息行为探究
Q2 Economics, Econometrics and Finance Pub Date : 2019-03-01 DOI: 10.7903/CMR.18461
I. Chiang, Yi Wu, Jie Yang
AAs the popularity of social network services (SNS) grows, users’ online behavior is increasingly being affected by SNS browsing. Now, mobile device serve as a tool for social connection, provides an increasingly important communication channel in facilitating social connections. SNSs that are adequate for mobile devices have been developed. To clarify web user social information behavior, this study used social network sites to analyze smartphone user online behavior by collecting user clickstream data over a period of 3 months. The influence of SNS browsing on types of external sites visited—namely news, shopping, searches, forums, videos, and blogs—is examined. This study used a site-centric approach, wherein user data was examined by using association rules and the Jaccard Index to explore the relationship between SNS and other online activities. We collaborates with InsightXplorer to recruit smart phone users, collected 580 samples from the consumers who use the smartphone. First, user-centric approach will be conducted for correlation analysis to quantify the association between SNSs and other categories, and then use the results as the standard to conduct fixed effect model by exploring the duration of gender, age and weekdays/weekend at 24hrs. Second, site-centric approach will conduct correspondence analysis and association rules by using users' session to gather all categories in the graph and explore the relationship between the SNSs and the other categories. The result shows that Taiwanese smartphone users use Facebook (both Web and App) as a news-seeking, topic-seeking, video-seeking and word-of-mouth–seeking platform. That means Facebook will become a portal. When people want to find something interesting, the first thing is to open Facebook and searching their timeline. Finally, based on the findings, this study to provide a stepping stone for marketers and researchers to understand web users’ social information behavior. Keywords: Smartphone, Social information behavior, Web usage mining, Clickstream data, Mobile commerce To cite this document: Chiang, I.-P., Lin, C.-Y., & Wu, Y.-J. (2019). Exploring smartphone users’ social information behavior. Contemporary Management Research, 15(1), 53-67. https://doi.org/10.7903/cmr.18461
随着社交网络服务(SNS)的普及,用户的上网行为越来越受到SNS浏览的影响。如今,移动设备作为一种社交工具,为促进社交联系提供了越来越重要的沟通渠道。已经开发出适合移动设备的sns。为了弄清网络用户的社交信息行为,本研究利用社交网站,通过收集用户3个月的点击流数据来分析智能手机用户的在线行为。考察了SNS浏览对访问的外部网站类型(即新闻、购物、搜索、论坛、视频和博客)的影响。本研究采用了以网站为中心的方法,其中使用关联规则和Jaccard指数来检查用户数据,以探索SNS与其他在线活动之间的关系。我们与InsightXplorer合作招募智能手机用户,从使用智能手机的消费者中收集了580个样本。首先采用以用户为中心的方法进行相关性分析,量化社交媒体与其他类别之间的关联,然后以结果为标准,通过对性别、年龄、工作日/周末24小时的持续时间进行考察,建立固定效应模型。其次,以站点为中心的方法将通过用户会话对图中的所有类别进行收集,并探索sns与其他类别之间的关系,从而进行对应分析和关联规则。结果显示,台湾智慧型手机使用者将Facebook(包括网页与App)作为新闻搜寻、话题搜寻、影片搜寻与口碑搜寻的平台。这意味着Facebook将成为一个门户。当人们想要找到有趣的东西时,第一件事就是打开Facebook,搜索他们的时间轴。最后,基于研究结果,本研究为营销人员和研究人员理解网络用户的社会信息行为提供了一个垫脚石。关键词:智能手机,社交信息行为,网络使用挖掘,点击流数据,移动商务。林,c - y。,吴彦杰。(2019)。探索智能手机用户的社交信息行为。当代管理研究,15(1),53-67。https://doi.org/10.7903/cmr.18461
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引用次数: 2
Shopping Motives, Mall Attractiveness, and Visiting Patterns in Shopping Malls in the Middle East: A Segmentation Approach 中东购物中心的购物动机、购物中心吸引力和访问模式:一种细分方法
Q2 Economics, Econometrics and Finance Pub Date : 2019-03-01 DOI: 10.7903/cmr.18625
Haluk Koksal
Middle Eastern consumers change their shopping behaviors in line with developments in global markets. Large-scale Western-style malls with various wellknown stores, shops, and cafes and restaurants have become shopping and attraction spaces. The purpose of the study is to segment Lebanese customers based on mall shopping motives. The data in the study were collected through a structured questionnaire distributed in the main shopping malls of the Lebanese capital, Beirut. A total of 300 mall customers were interviewed at mall exits. Respondents were intercepted by employing simple random sampling. The data were analyzed using exploratory factor and cluster analyses. This study revealed three main shopping motives: hedonic, efficiency, and accomplishment. It also identified three mall shopper segments: hedonists, achievers, and efficient shoppers. Each segment was also profiled in terms of mall attributes, visiting patterns, and demographics. The study clearly indicated significant differences among those segments. The study findings further indicated that the characteristics of different mall customer segments in Lebanon are in line with the studies conducted in other countries, although there are significant differences among the clusters. Identifying mall shopping motives and segmenting customers on those motives enables mall managers to develop appropriate retailing strategies to satisfy each segment.
中东消费者随着全球市场的发展而改变他们的购物行为。拥有各种知名商店、商店、咖啡馆和餐馆的大型西式购物中心已成为购物和吸引人的空间。该研究的目的是根据购物中心的购物动机对黎巴嫩顾客进行细分。研究中的数据是通过在黎巴嫩首都贝鲁特的主要购物中心分发的结构化问卷收集的。共有300名商场顾客在商场出口接受了采访。受访者采用简单的随机抽样方式被截查。使用探索性因素和聚类分析对数据进行分析。这项研究揭示了三种主要的购物动机:享乐、效率和成就。它还确定了三个商场购物者群体:享乐主义者、成功者和高效购物者。每个细分市场还根据购物中心的属性、访问模式和人口统计数据进行了分析。该研究清楚地表明了这些部门之间的显著差异。研究结果进一步表明,黎巴嫩不同商场客户群体的特征与其他国家的研究一致,尽管集群之间存在显著差异。识别商场购物动机并根据这些动机对顾客进行细分,使商场经理能够制定适当的零售策略来满足每个细分市场的需求。
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引用次数: 4
Factors Affecting the Continuance to Share Location on Social Networking Sites: The Influence of Privacy Concern, Trust, Benefit and the Moderating Role of Positive Feedback and Perceived Promotion Innovativeness 社交网站位置分享持续的影响因素:隐私关注、信任、利益的影响以及积极反馈和感知促销创新的调节作用
Q2 Economics, Econometrics and Finance Pub Date : 2019-01-01 DOI: 10.7903/CMR.19268
Jeng Chung Victor Chen, Quang-An Ha
Location sharing becomes an indispensable part of SNS which brings business many opportunities and fosters sustainable business activities by increasing the efficiency of location promoting. This study is to investigate the factors that affect location sharing behavior among SNS users and how to sustain these behaviors. The results emphasize the critical roles of privacy concern, trust in SNS providers and members, impression management, incentive on perceived risk and benefit and therefore impact to attitude to share the location information. Notably, this study contributes to post-adoption literature when examining the relationship between attitude to share location to the continuous location sharing behavior under the moderating effect of positive feedback and perceived promotion innovativeness. Detailed discussions and future research directions are provided.
位置共享成为社交网络不可缺少的一部分,通过提高位置推广的效率,为企业带来了许多机会,促进了商业活动的持续发展。本研究旨在探讨影响SNS用户位置分享行为的因素以及如何维持这些行为。研究结果强调了隐私问题、对社交网络提供商和会员的信任、印象管理、感知风险和利益的激励以及因此对分享位置信息的态度的影响的关键作用。值得注意的是,本研究在积极反馈和感知晋升创新的调节作用下,考察了共享位置态度与持续位置共享行为的关系,为采用后文献提供了贡献。提出了详细的讨论和未来的研究方向。
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引用次数: 8
Audiences’ Motives for Watching Live Video Streaming 观众观看视频直播的动机
Q2 Economics, Econometrics and Finance Pub Date : 2019-01-01 DOI: 10.7903/cmr.20058
Chih-Chien Wang, F. Chou
Due to the popularity and low cost of rapid mobile internet connection, live-streaming service is now booming. Some of these users who provide live video shows to the public are famous and known as vloggers or YouTube celebrities. The content of the live show is diverse. Some YouTubers broadcast video of their computer screen when playing an online game; others cook, work out, or put on makeup on camera. Nearly anything from one’s daily life is fair game. The abundant live video streaming content attracts youngsters as well as adults. To understand the viewers’ motivation for watching live video streaming, this study used a self-reporting online questionnaire survey. A total of 374 responses were received and analyzed to ascertain the motives of viewing live video streaming. Based on the empirical survey results, we propose a motivation of YouTuber model composed of four motive categories: leisure, celebrity worship, social connection, and voyeurism. These four categories can be divided into eight motives, including passing time, entertainment, relaxation, celebrity identification, vicarious participation, companionship, social interaction, and voyeurism.
由于快速移动互联网连接的普及和低成本,直播服务正在蓬勃发展。这些向公众提供直播视频节目的用户中有一些是著名的,被称为视频博主或YouTube名人。现场表演的内容是多样的。一些youtube用户在玩网络游戏时播放电脑屏幕的视频;其他人做饭、健身或在镜头前化妆。几乎日常生活中的任何东西都是公平的。丰富的视频直播内容不仅吸引了成年人,也吸引了年轻人。为了了解观众观看视频直播的动机,本研究采用自报告式在线问卷调查。我们共收到374份回复,并对其进行分析,以确定观看视频直播的动机。基于实证调查结果,我们提出了一个由休闲、名人崇拜、社会联系和偷窥四个动机类别组成的YouTuber动机模型。这四个类别可以分为8个动机,分别是打发时间、娱乐、放松、名人认同、替代参与、陪伴、社会互动和偷窥。
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引用次数: 5
From Conception to Start-Up: Who and What Affect Female Entrepreneurship 从概念到创业:谁和什么影响女性创业
Q2 Economics, Econometrics and Finance Pub Date : 2018-12-01 DOI: 10.7903/CMR.17957
Ting-Ling Lin, Tzu-ying Lu, Mei-Chen Hsieh, Heng Liu
This study explores the early stages of the female entrepreneurial process from conception to venture start up. Seventy-eight female entrepreneurs’ stories, published on the Flying Goose Program website, were collected and analyzed by content. Engaged in different industries, they are mostly small- and medium-sized enterprises or micro-enterprises in personal service industry. The results describe the women entrepreneur as: middle-aged, married, college degree, with work experience, no management experience, no financial backup, mostly in traditionally personal service industry. In addition to their dreams, interests, and specific skills and knowledge, these women have a desire to solve life problems or assist disadvantaged groups in society. When they have an entrepreneurial idea, they are likely to share it with and receive approval and affirmation from their families—particularly their husbands. Government assistance is a major factor affecting their venture start up decision making. They access related business knowledge from training courses. Practical and policy implications for female entrepreneurship are provided. To cite this document: Ting-Ling Lin, Tzu-Ying Lu, Mei-Chen Hsieh, Heng-Yih Liu, "From Conception to Start-Up: Who and What Affect Female Entrepreneurship", Contemporary Management Research, Vol.14, No.4, pp. 253-276, 2018. Permanent link to this document: http://dx.doi.org/10.7903/cmr.17957
本研究探讨了女性创业过程的早期阶段,从构思到创业。对飞鹅计划网站上发表的78位女企业家的故事进行了内容收集和分析。从事不同行业的,大多是个人服务行业的中小企业或微型企业。研究结果表明,女性企业家为:中年,已婚,大学学历,有工作经验,没有管理经验,没有财务支持,主要从事传统的个人服务行业。除了她们的梦想、兴趣、特定技能和知识外,这些妇女还希望解决生活问题或帮助社会中的弱势群体。当他们有创业想法时,他们很可能会与家人分享,并得到家人的认可和肯定,尤其是丈夫。政府援助是影响他们创业决策的一个主要因素。他们通过培训课程获得相关的商业知识。提供了对女性创业的实际和政策影响。引用本文:林廷玲,陆子英,谢梅珍,刘恒,“从概念到创业:谁和什么影响女性创业”,《当代管理研究》,第14卷,第4期,第253-2762018页。本文件的永久链接:http://dx.doi.org/10.7903/cmr.17957
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引用次数: 8
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Contemporary Management Research
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