Pub Date : 2023-05-31DOI: 10.17708/drmj.2023.v12n01a06
Erik Pelters
{"title":"EMPIRICAL EVIDENCE FOR HYBRIDIZATION OF CORPORATE SOCIAL RESPONSIBILITY","authors":"Erik Pelters","doi":"10.17708/drmj.2023.v12n01a06","DOIUrl":"https://doi.org/10.17708/drmj.2023.v12n01a06","url":null,"abstract":"","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"38 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88512592","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-31DOI: 10.17708/drmj.2023.v12n01a04
Jure Andolšek, Armin Salkić
devel ‐ opment within a company. This ar ti cle explores the link between the Big Five personality traits and proac ti vity, and their combined e ff ect on employee development. Our study emphasizes the signi fi cance of distributed work and high ‐ lights the posi ti ve link between four of the Big Five personality traits (i.e., openness, extraversion, agreeableness, and conscien ti ousness) and proac ti vity. Our research draws upon theore ti cal concepts and prac ti cal case analyses of larger companies, demonstra ti ng the favorable rela ti onship among the Big Five personality traits, proac ti vity, and employee development. This study’s fi ndings underscore the signi fi cance of a ff ording adequate opportuni ti es for employee de ‐ velopment, and highlight the posi ti ve impact of distributed work on s ti mula ti ng employee development. Our study’s results are per ti nent to researchers conduc ti ng further research on this topic, and we recommend that companies in ‐ vest resources in providing training to their workforce on proac ti ve behavior, which can lead to improved organiza ti onal performance and foster individual development within the company.
{"title":"EMBRACING THE DIGITAL AGE: THE IMPACT OF PROACTIVITY AND BIG FIVE PERSONALITY TRAITS ON EMPLOYEE DEVELOPMENT","authors":"Jure Andolšek, Armin Salkić","doi":"10.17708/drmj.2023.v12n01a04","DOIUrl":"https://doi.org/10.17708/drmj.2023.v12n01a04","url":null,"abstract":"devel ‐ opment within a company. This ar ti cle explores the link between the Big Five personality traits and proac ti vity, and their combined e ff ect on employee development. Our study emphasizes the signi fi cance of distributed work and high ‐ lights the posi ti ve link between four of the Big Five personality traits (i.e., openness, extraversion, agreeableness, and conscien ti ousness) and proac ti vity. Our research draws upon theore ti cal concepts and prac ti cal case analyses of larger companies, demonstra ti ng the favorable rela ti onship among the Big Five personality traits, proac ti vity, and employee development. This study’s fi ndings underscore the signi fi cance of a ff ording adequate opportuni ti es for employee de ‐ velopment, and highlight the posi ti ve impact of distributed work on s ti mula ti ng employee development. Our study’s results are per ti nent to researchers conduc ti ng further research on this topic, and we recommend that companies in ‐ vest resources in providing training to their workforce on proac ti ve behavior, which can lead to improved organiza ti onal performance and foster individual development within the company.","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83157674","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-31DOI: 10.17708/drmj.2023.v12n01a05
Enja Topić, Melisa Ćehić, Rok Belingar
Leadership and followership are key to fi rm performance, so it is important to understand them and fi nd the op ti mal leader–follower interac ti on to be implemented in an organiza ti on. Understanding these concepts is important, because they help increase the company’s produc ti vity and success in achieving its goals. This paper explores the connec ti on among shared leadership, self ‐ leadership, and followership, and argues that their prac ti ce is crucial for virtual teams’ success. The theore ti cal framework presented is supported by prac ti cal study cases of EY Slovenia, Haier, Soldev, and Hershey. The proposi ti ons, derived from the case studies, are related to two topics. The fi rst proposi ti on concerns how self ‐ leadership is assumed by one who prac ti ces e ff ec ti ve followership, and the second proposi ti on concerns how shared leadership styles posi ti vely in fl uence the building of trust and fostering of a sense of ownership of employees. With this theory, organiza ti ons can navigate the challenges of the modern workplace, and consequently improve their performance, produc ti vity, and job sa ti sfac ti on. Furthermore, we present a model that shows the in fl uence of self ‐ leadership on e ff ec ti ve followership, and emphasizes the bene fi ts of implemen ti ng shared leadership styles, especially in digital work, and we discuss the impact of self ‐ leadership, self ‐ awareness, and self ‐ e ffi cacy on the implementa ti on of shared leadership within an organiza ti on that operates virtually.
{"title":"THROUGH SELF-LEADERSHIP AND FOLLOWERSHIP TO SHARED LEADERSHIP: A PARADIGM FOR EFFECTIVE VIRTUAL TEAMWORKING","authors":"Enja Topić, Melisa Ćehić, Rok Belingar","doi":"10.17708/drmj.2023.v12n01a05","DOIUrl":"https://doi.org/10.17708/drmj.2023.v12n01a05","url":null,"abstract":"Leadership and followership are key to fi rm performance, so it is important to understand them and fi nd the op ti mal leader–follower interac ti on to be implemented in an organiza ti on. Understanding these concepts is important, because they help increase the company’s produc ti vity and success in achieving its goals. This paper explores the connec ti on among shared leadership, self ‐ leadership, and followership, and argues that their prac ti ce is crucial for virtual teams’ success. The theore ti cal framework presented is supported by prac ti cal study cases of EY Slovenia, Haier, Soldev, and Hershey. The proposi ti ons, derived from the case studies, are related to two topics. The fi rst proposi ti on concerns how self ‐ leadership is assumed by one who prac ti ces e ff ec ti ve followership, and the second proposi ti on concerns how shared leadership styles posi ti vely in fl uence the building of trust and fostering of a sense of ownership of employees. With this theory, organiza ti ons can navigate the challenges of the modern workplace, and consequently improve their performance, produc ti vity, and job sa ti sfac ti on. Furthermore, we present a model that shows the in fl uence of self ‐ leadership on e ff ec ti ve followership, and emphasizes the bene fi ts of implemen ti ng shared leadership styles, especially in digital work, and we discuss the impact of self ‐ leadership, self ‐ awareness, and self ‐ e ffi cacy on the implementa ti on of shared leadership within an organiza ti on that operates virtually.","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90144457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-31DOI: 10.17708/drmj.2023.v12n01a03
Deepshikha Seth, Priyanka Agarwal, A. Vashisht
Dynamic Rela ti onships Management Journal
动态关系管理杂志
{"title":"IMPACT OF SOCIAL MEDIA NETWORKING WITH CO‐WORKERS: A STUDY ON THE MEDIATING ROLE OF SOCIAL REACTIONS AND COMPARISONS","authors":"Deepshikha Seth, Priyanka Agarwal, A. Vashisht","doi":"10.17708/drmj.2023.v12n01a03","DOIUrl":"https://doi.org/10.17708/drmj.2023.v12n01a03","url":null,"abstract":"Dynamic Rela ti onships Management Journal","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"2 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72848271","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-31DOI: 10.17708/drmj.2023.v12n01a07
Gabriella Cserháti
A project manager’s leadership style has a considerable impact on project success. However, there is no one best ap ‐ propriate leadership behavior. The characteris ti cs of the project and the organiza ti onal context determine which lead ‐ ership style could be appropriate in di ff erent situa ti ons. To provide a clear picture of the complexity of contextual features, leadership style, and its rela ti on to project success, there is a need for a systema ti c review of leadership style–related papers focusing on project management. This paper has two aims: to provide a content analysis of pre ‐ vious papers to determine which leadership style approaches were studied in project management; and to provide a detailed content analysis of previous fi ndings of project management studies in terms of matching project character ‐ is ti cs and organiza ti onal features with the appropriate leadership style of the project manager. The fi ndings of this paper give a comprehensive analysis of previous results, and also highlight the weaknesses in terms of neglected as ‐ pects of conceptualiza ti on and de fi ciencies. Our results indicate the lack of comprehensive context ‐ related studies of project manager’s’ leadership. Thus, there is a need for research examining project characteris ti cs and contextual fea ‐ tures in detail to iden ti fy the appropriate project managers’ leadership style by means of deduc ti ve reasoning.
{"title":"HIGHLIGHTING APPROACHES TO LEADERSHIP STYLE IN PROJECT MANAGEMENT: THE NEED FOR A BROADER RESEARCH APPROACH TO THE CONTEXT‐RELATED USE OF LEADERSHIP STYLES","authors":"Gabriella Cserháti","doi":"10.17708/drmj.2023.v12n01a07","DOIUrl":"https://doi.org/10.17708/drmj.2023.v12n01a07","url":null,"abstract":"A project manager’s leadership style has a considerable impact on project success. However, there is no one best ap ‐ propriate leadership behavior. The characteris ti cs of the project and the organiza ti onal context determine which lead ‐ ership style could be appropriate in di ff erent situa ti ons. To provide a clear picture of the complexity of contextual features, leadership style, and its rela ti on to project success, there is a need for a systema ti c review of leadership style–related papers focusing on project management. This paper has two aims: to provide a content analysis of pre ‐ vious papers to determine which leadership style approaches were studied in project management; and to provide a detailed content analysis of previous fi ndings of project management studies in terms of matching project character ‐ is ti cs and organiza ti onal features with the appropriate leadership style of the project manager. The fi ndings of this paper give a comprehensive analysis of previous results, and also highlight the weaknesses in terms of neglected as ‐ pects of conceptualiza ti on and de fi ciencies. Our results indicate the lack of comprehensive context ‐ related studies of project manager’s’ leadership. Thus, there is a need for research examining project characteris ti cs and contextual fea ‐ tures in detail to iden ti fy the appropriate project managers’ leadership style by means of deduc ti ve reasoning.","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"50 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84309684","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Penelitian ini bertujuan untuk menguji knowledge sharing terhadap employee service quality dan customer satisfaction pada industri perhotelan di Sumatera, Indonesia. Tujuan lain dari penelitian ini adalah untuk menguji efek moderasi dari AI information quality, AI system quality, serta faktor budaya pada hubungan antara knowledge sharing pada employee service quality dan customer satisfaction. Metode yang digunakan SEM (Structural Equation Model) dalam menguji model kerangka kerja. Penelitian ini menunjukkan bahwa perilaku knowledge sharing berpengaruh positif terhadap persepsi pelanggan mengenai employee service quality. Employee service quality berpengaruh positif terhadap customer satisfaction. AI information quality memoderasi pengaruh knowledge sharing pada employee service quality. Kebaruan dari penelitian ini adalah menguji pengaruh efektivitas proses knowledge sharing pada persepsi pelanggan tentang kualitas layanan karyawan dan kepuasan pelanggan, serta menambahkan variabel faktor budaya yang memoderasi knowledge sharing terhadap employee service quality. Dalam perekrutan, manajer hotel harus mempertimbangkan karyawan yang menunjukkan kecenderungan tinggi untuk berbagi pengetahuan dan keinginan untuk belajar dari pegawai lain. Dengan merekrut karyawan yang tepat akan meningkatkan kemungkinan keberhasilan dan kesuksesan suatu hotel.
{"title":"Knowledge Sharing Terhadap Employee Service Quality Menggunakan Social Exchange Theory Pada Industri Wisata Perhotelan di Sumatera","authors":"Andi Mutiara Aurel Sisilya, Fiyya Sabila Sarra, Yolanda Masnita","doi":"10.31000/dmj.v7i1.7813","DOIUrl":"https://doi.org/10.31000/dmj.v7i1.7813","url":null,"abstract":"Penelitian ini bertujuan untuk menguji knowledge sharing terhadap employee service quality dan customer satisfaction pada industri perhotelan di Sumatera, Indonesia. Tujuan lain dari penelitian ini adalah untuk menguji efek moderasi dari AI information quality, AI system quality, serta faktor budaya pada hubungan antara knowledge sharing pada employee service quality dan customer satisfaction. Metode yang digunakan SEM (Structural Equation Model) dalam menguji model kerangka kerja. Penelitian ini menunjukkan bahwa perilaku knowledge sharing berpengaruh positif terhadap persepsi pelanggan mengenai employee service quality. Employee service quality berpengaruh positif terhadap customer satisfaction. AI information quality memoderasi pengaruh knowledge sharing pada employee service quality. Kebaruan dari penelitian ini adalah menguji pengaruh efektivitas proses knowledge sharing pada persepsi pelanggan tentang kualitas layanan karyawan dan kepuasan pelanggan, serta menambahkan variabel faktor budaya yang memoderasi knowledge sharing terhadap employee service quality. Dalam perekrutan, manajer hotel harus mempertimbangkan karyawan yang menunjukkan kecenderungan tinggi untuk berbagi pengetahuan dan keinginan untuk belajar dari pegawai lain. Dengan merekrut karyawan yang tepat akan meningkatkan kemungkinan keberhasilan dan kesuksesan suatu hotel.","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"40 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74483184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to determine the effect of brand image, advertising creativity and trust on the buying interest of millennial Shopee users in Batam City. This research uses quantitative methods. The population in this study were millennials who had used or transacted through Shopee e-commerce with a sample size of 337 respondents. The sample technique used was purposive sampling using certain criteria to be sampled. The analysis method used in this study is descriptive analysis method, causality test, classical assumption test, multiple linear regression analysis and hypothesis testing. The results showed that Brand Image and Trust had a partial and significant effect on purchase intention while advertising creativity had no partial and significant effect on purchase intention.
{"title":"Brand Image, Kreativitas Iklan dan Kepercayaan Terhadap Minat Beli Kaum Milenial Pengguna Shopee Di Kota Batam","authors":"Lussy Putri Satriawan, Asron Saputra","doi":"10.31000/dmj.v7i1.7800","DOIUrl":"https://doi.org/10.31000/dmj.v7i1.7800","url":null,"abstract":"This study aims to determine the effect of brand image, advertising creativity and trust on the buying interest of millennial Shopee users in Batam City. This research uses quantitative methods. The population in this study were millennials who had used or transacted through Shopee e-commerce with a sample size of 337 respondents. The sample technique used was purposive sampling using certain criteria to be sampled. The analysis method used in this study is descriptive analysis method, causality test, classical assumption test, multiple linear regression analysis and hypothesis testing. The results showed that Brand Image and Trust had a partial and significant effect on purchase intention while advertising creativity had no partial and significant effect on purchase intention.","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"235 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77923786","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This observation targets to research the effect of service quality and website quality on Gojek online transportation provider purchasers’ happiness in the new normal. The approach used in this have a look at is causal studies. The sample included 100 Gojek internet users from Tangerang town, Banten Province. Purposive sampling was utilized in this examination. Statistics were retrieved using a questionnaire instrument and processed using the Scala Likert Summated score (LSR) approach with a 1 - 5 scale. SPSS version 25 was used for information evaluation techniques. With a t count of 6.286, the outcomes found a positive and significant effect of website quality characteristics on personal satisfaction. With a t remember of 0.811, there was no positive and significant influence on service quality traits on user satisfaction. Simultaneously, facts processing findings discovered that website and service impacted customer happiness, measured by the computed F value of 59.298. R2 of 0.550 indicates that service quality and website can best explain 55.0% of consumer satisfaction factors. user satisfaction regression equation = 0.886+0.083 service quality+0.698 website quality+e.
本次观察旨在研究新常态下Gojek在线运输供应商的服务质量和网站质量对购买者幸福感的影响。在这个研究中使用的方法是因果研究。样本包括来自万丹省Tangerang镇的100名Gojek互联网用户。本检验采用有目的抽样。统计数据使用问卷工具检索，并使用1 - 5量表的Scala Likert求和评分(LSR)方法进行处理。信息评价技术采用SPSS version 25。当t值为6.286时，结果发现网站质量特征对个人满意度有显著的正向影响。t记忆度为0.811，服务质量特征对用户满意度无显著正向影响。同时，事实处理结果发现，网站和服务影响顾客的幸福感，计算F值为59.298。R2为0.550，表明服务质量和网站最能解释55.0%的消费者满意因素。用户满意度回归方程= 0.886+0.083服务质量+0.698网站质量+e。
{"title":"WHAT INFLUENCES ONLINE TRANSPORTATION CUSTOMERS TO BE SATISFIED IN THE NEW NORMAL?","authors":"Mohammad Annas, Humairoh Humairoh, A. Budi","doi":"10.31000/dmj.v7i1.7775","DOIUrl":"https://doi.org/10.31000/dmj.v7i1.7775","url":null,"abstract":"This observation targets to research the effect of service quality and website quality on Gojek online transportation provider purchasers’ happiness in the new normal. The approach used in this have a look at is causal studies. The sample included 100 Gojek internet users from Tangerang town, Banten Province. Purposive sampling was utilized in this examination. Statistics were retrieved using a questionnaire instrument and processed using the Scala Likert Summated score (LSR) approach with a 1 - 5 scale. SPSS version 25 was used for information evaluation techniques. With a t count of 6.286, the outcomes found a positive and significant effect of website quality characteristics on personal satisfaction. With a t remember of 0.811, there was no positive and significant influence on service quality traits on user satisfaction. Simultaneously, facts processing findings discovered that website and service impacted customer happiness, measured by the computed F value of 59.298. R2 of 0.550 indicates that service quality and website can best explain 55.0% of consumer satisfaction factors. user satisfaction regression equation = 0.886+0.083 service quality+0.698 website quality+e.","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"22 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79095210","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Penelitian ini bertujuan untuk mengetahui pengaruh Green Training, Green Recruitment dan Green Trnsformational Leadership terhadap Sustainable Corporate Performance, baik secara parsial maupun simultan . Penelitian ini menggunakan meteode pendekatan kuantitatif dengan jumlah sample sebanyak 100 oarang karyawan pada PT ABC Tangerang. Hasil penelitian menunjukkan bahwa secara parsial Green Training (X1) berpengaruh positif dan signifikan terhadap Sustainable Corporate Performance dengan nilai t hitung sebesar 2,081 < t tabel 1,984 dan nilai sig 0,003 < 0,05. Untuk Green Recruitment berpengaruh positif dan signifikan terhadap Sustainable Corporate Performance dengan nilai t hitung sebesar 3.366 > t tabel 1,984 dan nilai sig 0,001 < 0,05. Sedangkan hasil positif juga mewarnai variabel Green Transformational Leadership terhadap Sustainable Corporate Performance dengan nilai t hitung sebesar 7.019 > t tabel 1,984 dan nilai sig 0,000 < 0,05. Secara Simultan menunjukkan bahwa Green Training (X1) dan Green Recruitment (X2) berpengaruh positif dan signifikan dengan hasil f hitung 62.381 > f tabel 2,69. Secara simultan juga diujikan untuk variabel Green Training (X1), Green Recruitment (X2) dan Green Transformational Leadership (X3) terhadap Sustainable Corporate Performance dengan memiliki f hitung 78.706 > f tabel 2,69 dan nilai sig. 0,000 < 0,05.
{"title":"PENGARUH GREEN TRAINING, GREEN RECRUITMENT DAN GREEN TRANSFORMATIONAL LEADERSHIP TERHADAP SUSTAINABLE CORPORATE PERFORMANCE PT ABC Di TANGGERANG","authors":"Nining Purwaningsih, Tarto Tarto, Eka Oktavia Candraningsih","doi":"10.31000/dmj.v7i1.7660","DOIUrl":"https://doi.org/10.31000/dmj.v7i1.7660","url":null,"abstract":"Penelitian ini bertujuan untuk mengetahui pengaruh Green Training, Green Recruitment dan Green Trnsformational Leadership terhadap Sustainable Corporate Performance, baik secara parsial maupun simultan . Penelitian ini menggunakan meteode pendekatan kuantitatif dengan jumlah sample sebanyak 100 oarang karyawan pada PT ABC Tangerang. Hasil penelitian menunjukkan bahwa secara parsial Green Training (X1) berpengaruh positif dan signifikan terhadap Sustainable Corporate Performance dengan nilai t hitung sebesar 2,081 < t tabel 1,984 dan nilai sig 0,003 < 0,05. Untuk Green Recruitment berpengaruh positif dan signifikan terhadap Sustainable Corporate Performance dengan nilai t hitung sebesar 3.366 > t tabel 1,984 dan nilai sig 0,001 < 0,05. Sedangkan hasil positif juga mewarnai variabel Green Transformational Leadership terhadap Sustainable Corporate Performance dengan nilai t hitung sebesar 7.019 > t tabel 1,984 dan nilai sig 0,000 < 0,05. Secara Simultan menunjukkan bahwa Green Training (X1) dan Green Recruitment (X2) berpengaruh positif dan signifikan dengan hasil f hitung 62.381 > f tabel 2,69. Secara simultan juga diujikan untuk variabel Green Training (X1), Green Recruitment (X2) dan Green Transformational Leadership (X3) terhadap Sustainable Corporate Performance dengan memiliki f hitung 78.706 > f tabel 2,69 dan nilai sig. 0,000 < 0,05.","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"86 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88105555","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tujuan dari penelitian ini untuk mengetahui pengaruh e-service quality dan e-word of mouth terhadap minat beli ulang pada e-commerce Sociolla. Penelitian ini menggunakan pendekatan kuantitatif. Populasi dalam penelitian ini sejumlah 8.970 orang. Teknik pengambilan sampel yang digunakan adalah purposive sampling dan diperoleh sampel sebanyak 99 responden. Teknik analisis data yang digunakan adalah analisis regresi linier berganda dan analisis korelasi berganda. Hasil penelitian menunjukkan bahwa secara parsial e-service quality berpengaruh positif dan signifikan terhadap minat beli ulang. Variabel e-word of mouth berpengaruh positif dan signifikan terhadap minat beli ulang. Secara simultan variabel e-service quality dan e-word of mouth berpengaruh positif dan signifikan terhadap minat beli ulang. Dengan nilai persamaan regresi linier berganda Y = 11,166 + 0,411X1 + 0,313X2 + e. Hasil yang diperoleh pada penelitian ini adalah e-service quality dan e-word of mouth berpengaruh positif dan signifikan terhadap minat beli ulang pada e-commerce Sociolla.
{"title":"PENGARUH E-SERVICE QUALITY DAN E-WORD OF MOUTH TERHADAP MINAT BELI ULANG PADA E-COMMERCE SOCIOLLA","authors":"Eka Hendra Priyatna, Fauziah Agisty","doi":"10.31000/dmj.v7i1.7588","DOIUrl":"https://doi.org/10.31000/dmj.v7i1.7588","url":null,"abstract":"Tujuan dari penelitian ini untuk mengetahui pengaruh e-service quality dan e-word of mouth terhadap minat beli ulang pada e-commerce Sociolla. Penelitian ini menggunakan pendekatan kuantitatif. Populasi dalam penelitian ini sejumlah 8.970 orang. Teknik pengambilan sampel yang digunakan adalah purposive sampling dan diperoleh sampel sebanyak 99 responden. Teknik analisis data yang digunakan adalah analisis regresi linier berganda dan analisis korelasi berganda. Hasil penelitian menunjukkan bahwa secara parsial e-service quality berpengaruh positif dan signifikan terhadap minat beli ulang. Variabel e-word of mouth berpengaruh positif dan signifikan terhadap minat beli ulang. Secara simultan variabel e-service quality dan e-word of mouth berpengaruh positif dan signifikan terhadap minat beli ulang. Dengan nilai persamaan regresi linier berganda Y = 11,166 + 0,411X1 + 0,313X2 + e. Hasil yang diperoleh pada penelitian ini adalah e-service quality dan e-word of mouth berpengaruh positif dan signifikan terhadap minat beli ulang pada e-commerce Sociolla.","PeriodicalId":37068,"journal":{"name":"Dynamic Relationships Management Journal","volume":"15 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-01-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73719756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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