This paper examines the impact of knowledge, learning, and collaboration cultures synergy (the KLC approach) on organizational adaptability. The SEM analysis method was applied to verify the critical assumption of this paper that the KLC approach supports knowledge-sharing processes (tacit and explicit) and that both matter for organizational intelligence activation. The empirical evidence, based on a 640-case sample composed of Polish knowledge workers, exposed that knowledge sharing, organizational intelligence, and innovativeness are vital benefits of the KLC cultures’ synergy and showed that trust among workmates is critical to sustaining tacit knowledge sharing in an organization. Tacit knowledge is clearly exposed as an essential ingredient of change adaptability, which is seen as a proxy for organizational intelligence. Moreover, the mistakes acceptance component of learning culture supporting trial-error-learnings is noted as tremendous for knowledge-sharing processes, organizational intelligence (change adaptability), and innovativeness. This study proved that knowledge sharing, organizational intelligence, and innovativeness are vital benefits of the synergy that offers the KLC cultures. Trust strengthens this effect. So, to gain these benefits, knowledge-driven organizations should employ trusted managers who trust others and, in addition to their professional credentials, exhibit strong habits of respecting knowledge, learning, and collaboration.
{"title":"The KLC Cultures' Synergy Power, Trust, and Tacit Knowledge for Organizational Intelligence","authors":"W. Kucharska, D. Bedford","doi":"10.34190/ejkm.22.2.3554","DOIUrl":"https://doi.org/10.34190/ejkm.22.2.3554","url":null,"abstract":"This paper examines the impact of knowledge, learning, and collaboration cultures synergy (the KLC approach) on organizational adaptability. The SEM analysis method was applied to verify the critical assumption of this paper that the KLC approach supports knowledge-sharing processes (tacit and explicit) and that both matter for organizational intelligence activation. \u0000The empirical evidence, based on a 640-case sample composed of Polish knowledge workers, exposed that knowledge sharing, organizational intelligence, and innovativeness are vital benefits of the KLC cultures’ synergy and showed that trust among workmates is critical to sustaining tacit knowledge sharing in an organization. Tacit knowledge is clearly exposed as an essential ingredient of change adaptability, which is seen as a proxy for organizational intelligence. Moreover, the mistakes acceptance component of learning culture supporting trial-error-learnings is noted as tremendous for knowledge-sharing processes, organizational intelligence (change adaptability), and innovativeness. This study proved that knowledge sharing, organizational intelligence, and innovativeness are vital benefits of the synergy that offers the KLC cultures. Trust strengthens this effect. So, to gain these benefits, knowledge-driven organizations should employ trusted managers who trust others and, in addition to their professional credentials, exhibit strong habits of respecting knowledge, learning, and collaboration.","PeriodicalId":37211,"journal":{"name":"Electronic Journal of Knowledge Management","volume":"20 22","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141836077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The search for significance in the constantly changing health sector environment has led many organisations/sectors to consider numerous strategies, such as the introduction of information systems in human resource management. Thus, the utilisation of human resource information systems (HRIS) for sustainable healthcare workforce performance to realise substantial study interest without proportionate consideration of how HRIS can impact the healthcare sector for sustainable development growth in South Africa (SA). A mixed-method research design was employed; four public hospitals were selected in the Western Cape Provincial Department of Health and Wellness (WCPDHW) of SA. A pragmatic paradigm with an abductive approach was initiated. Psychometric properties testing was carried out to assess the reliability and validity of the data instrument. The participants were selected purposively from the four hospitals. Forty-six questionnaires and forty-one interviews were collated for the study. It was realised that the lack of effective HRIS does not bode well for healthcare workforce performance management due to reasons such as insufficient computers and information systems, lack of teamwork and staff participation, lack of sophisticated systems, lack of confidentiality of information, continuous use of manual HR processes, lack of government support and commitment. These reasons do not support sectors such as healthcare that should add to the country’s growth and sustainable strategy. The respondents argue that the effectiveness of information systems is sustained if a suitable intervention of how it can be improved to achieve better healthcare performance in the sector is introduced. It was found that the lack of upgrades to the system in use does create negativity among healthcare workers regarding the impact of HRIS on their performance in the healthcare sector. The study recommends sustainable technological structures and the elimination of manual HR processes. It further recommends effective guidelines for effective HRIS utilisation to sustain workforce performance in SA’s health sector. Future research directions are signalled in the study.
{"title":"Impact of Human Resource Information System Performance for Sustainable Health Sector in South Africa","authors":"E. Udekwe, C. Iwu, O. Obadire","doi":"10.34190/ejkm.22.2.3344","DOIUrl":"https://doi.org/10.34190/ejkm.22.2.3344","url":null,"abstract":"The search for significance in the constantly changing health sector environment has led many organisations/sectors to consider numerous strategies, such as the introduction of information systems in human resource management. Thus, the utilisation of human resource information systems (HRIS) for sustainable healthcare workforce performance to realise substantial study interest without proportionate consideration of how HRIS can impact the healthcare sector for sustainable development growth in South Africa (SA). A mixed-method research design was employed; four public hospitals were selected in the Western Cape Provincial Department of Health and Wellness (WCPDHW) of SA. A pragmatic paradigm with an abductive approach was initiated. Psychometric properties testing was carried out to assess the reliability and validity of the data instrument. The participants were selected purposively from the four hospitals. Forty-six questionnaires and forty-one interviews were collated for the study. It was realised that the lack of effective HRIS does not bode well for healthcare workforce performance management due to reasons such as insufficient computers and information systems, lack of teamwork and staff participation, lack of sophisticated systems, lack of confidentiality of information, continuous use of manual HR processes, lack of government support and commitment. These reasons do not support sectors such as healthcare that should add to the country’s growth and sustainable strategy. The respondents argue that the effectiveness of information systems is sustained if a suitable intervention of how it can be improved to achieve better healthcare performance in the sector is introduced. It was found that the lack of upgrades to the system in use does create negativity among healthcare workers regarding the impact of HRIS on their performance in the healthcare sector. The study recommends sustainable technological structures and the elimination of manual HR processes. It further recommends effective guidelines for effective HRIS utilisation to sustain workforce performance in SA’s health sector. Future research directions are signalled in the study.","PeriodicalId":37211,"journal":{"name":"Electronic Journal of Knowledge Management","volume":"37 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140661426","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"EJKM Editorial: 2024 State of the Journal","authors":"Scott Erickson, Helen Rothberg","doi":"10.34190/ejkm.22.1.3475","DOIUrl":"https://doi.org/10.34190/ejkm.22.1.3475","url":null,"abstract":"<jats:p>n/a</jats:p>","PeriodicalId":37211,"journal":{"name":"Electronic Journal of Knowledge Management","volume":"141 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140731213","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
N. S. Fitriasari, D. I. Sensuse, Deden Sumirat Hidayat, Erisva Hakiki Purwaningsih
Open innovation is a concept of collaboration of ideas, knowledge, and resources that originates from within the organization and involves external organizations. University-industry collaboration is a factor driving innovation and competitiveness. Most research on interactions between universities and industry concentrated on the industrial side meanwhile, universities, as knowledge producers, play a vital role in creating an open innovation ecosystem that encourages realizing innovations that benefit society. Therefore, the problem raised in this research is how university collaboration can support open innovation. This research aims to identify research trends, the latest technologies, and inter-university collaboration frameworks that can support open innovation. The methodology used is Kitchenham's Systematic Literature Review (SLR) and bibliometric. SLR consists of Identification Study, Selection Studies, Quality Assessment, Data Extraction and Study Synthesis. From the SLR stages, 21 papers published between 2019 and 2023 were obtained. Synthesis and additional literature review were carried out to identify trends, technologies, and frameworks related to the topic comprehensively. In terms of trend, based on the application bibliometric, it was found that there was an increase in the number of publications and the top list of open innovation journals. University collaboration in open innovation more frequently takes place in the UK, and the industries mostly involved are small-medium enterprises. Quantitative research methodology and data analyses, comprising of hypothesis test, regression test, and descriptive statistics, are mostly preferred. Meanwhile, descriptive data analysis is the most common means of qualitative data analysis. Numerous suggestions on topics for future research were also identified. In addition, data analysis using machine learning survival data is identified as a novelty among data analysis methods. Technology transfer and the use of digital platforms may support open innovation processes, and the use of blockchain technology may promote digital platforms development. Seven domains form the framework for university collaboration in open innovation, namely Social Behavior, People, Process, Organization, Environment, Technology, and Performance. The findings of trends, technologies, and frameworks in this research may serve as a foundation for research on similar topics, and the identified framework domains could serve as framework components that might be used by universities to collaborate with partners in implementing open innovation processes. The research have contributes to knowledge management theoretically and practically. Theoretically, open innovation can expand the knowledge base by supporting the concept that knowledge and expertise can be found outside organizational boundaries. Practically, it can enrich knowledge management practices by emphasizing the importance of utilizing digital platform technolog
{"title":"A Systematic Literature Review on University Collaboration in Open Innovation: Trends, Technologies, and Frameworks","authors":"N. S. Fitriasari, D. I. Sensuse, Deden Sumirat Hidayat, Erisva Hakiki Purwaningsih","doi":"10.34190/ejkm.22.1.3407","DOIUrl":"https://doi.org/10.34190/ejkm.22.1.3407","url":null,"abstract":"Open innovation is a concept of collaboration of ideas, knowledge, and resources that originates from within the organization and involves external organizations. University-industry collaboration is a factor driving innovation and competitiveness. Most research on interactions between universities and industry concentrated on the industrial side meanwhile, universities, as knowledge producers, play a vital role in creating an open innovation ecosystem that encourages realizing innovations that benefit society. Therefore, the problem raised in this research is how university collaboration can support open innovation. This research aims to identify research trends, the latest technologies, and inter-university collaboration frameworks that can support open innovation. The methodology used is Kitchenham's Systematic Literature Review (SLR) and bibliometric. SLR consists of Identification Study, Selection Studies, Quality Assessment, Data Extraction and Study Synthesis. From the SLR stages, 21 papers published between 2019 and 2023 were obtained. Synthesis and additional literature review were carried out to identify trends, technologies, and frameworks related to the topic comprehensively. In terms of trend, based on the application bibliometric, it was found that there was an increase in the number of publications and the top list of open innovation journals. University collaboration in open innovation more frequently takes place in the UK, and the industries mostly involved are small-medium enterprises. Quantitative research methodology and data analyses, comprising of hypothesis test, regression test, and descriptive statistics, are mostly preferred. Meanwhile, descriptive data analysis is the most common means of qualitative data analysis. Numerous suggestions on topics for future research were also identified. In addition, data analysis using machine learning survival data is identified as a novelty among data analysis methods. Technology transfer and the use of digital platforms may support open innovation processes, and the use of blockchain technology may promote digital platforms development. Seven domains form the framework for university collaboration in open innovation, namely Social Behavior, People, Process, Organization, Environment, Technology, and Performance. The findings of trends, technologies, and frameworks in this research may serve as a foundation for research on similar topics, and the identified framework domains could serve as framework components that might be used by universities to collaborate with partners in implementing open innovation processes. The research have contributes to knowledge management theoretically and practically. Theoretically, open innovation can expand the knowledge base by supporting the concept that knowledge and expertise can be found outside organizational boundaries. Practically, it can enrich knowledge management practices by emphasizing the importance of utilizing digital platform technolog","PeriodicalId":37211,"journal":{"name":"Electronic Journal of Knowledge Management","volume":"34 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-04-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140739856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Peter Mozelius, Martha Cleveland-Innes, Marcia Håkansson Lindqvist, J. Jaldemark
In the knowledge society today, there is a strong need for providing continuous lifelong learning opportunities. Recently, the Covid-19 pandemic has acted as a catalyst for technology enhanced learning, involving new challenges for higher education. The main focus for this study has been the ongoing reform of higher education for providing lifelong learning opportunities. This study is the second phase of a Delphi study on higher education reform. Data were gathered by email interviews with an expert panel, where all respondents have genuine knowledge in the field of technology enhanced lifelong learning. The interview answers were analysed according to the Grounded Theory concepts of open coding and axial coding. The central main category for the axial coding was ‘Higher education reform for the provision of lifelong learning opportunities. This category was later found to be dependent on ‘Infrastructure’, ‘Multimodal delivery’, ‘Pedagogical change’, ‘Financial aspects’, and ‘Quality and organisation’, ‘Digital literacy’, ‘Accessibility’, and ‘Equity, diversity and inclusion’.
{"title":"Critical Aspects of a Higher Education Reform for Continuous Lifelong Learning Opportunities in a Digital Era","authors":"Peter Mozelius, Martha Cleveland-Innes, Marcia Håkansson Lindqvist, J. Jaldemark","doi":"10.34190/ejkm.22.1.3258","DOIUrl":"https://doi.org/10.34190/ejkm.22.1.3258","url":null,"abstract":"In the knowledge society today, there is a strong need for providing continuous lifelong learning opportunities. Recently, the Covid-19 pandemic has acted as a catalyst for technology enhanced learning, involving new challenges for higher education. The main focus for this study has been the ongoing reform of higher education for providing lifelong learning opportunities. This study is the second phase of a Delphi study on higher education reform. Data were gathered by email interviews with an expert panel, where all respondents have genuine knowledge in the field of technology enhanced lifelong learning. The interview answers were analysed according to the Grounded Theory concepts of open coding and axial coding. The central main category for the axial coding was ‘Higher education reform for the provision of lifelong learning opportunities. This category was later found to be dependent on ‘Infrastructure’, ‘Multimodal delivery’, ‘Pedagogical change’, ‘Financial aspects’, and ‘Quality and organisation’, ‘Digital literacy’, ‘Accessibility’, and ‘Equity, diversity and inclusion’.","PeriodicalId":37211,"journal":{"name":"Electronic Journal of Knowledge Management","volume":"17 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140238793","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Michele Borgia, Subhankar Das, Francesca Di virgilio, Maura La Torre
The aim of the current study is to investigate the influence of human capital dimensions on knowledge hiding behaviour of public sector employees. A simple random sampling technique was used, and data were collected through a survey from 336 individuals working in different companies within the Italian public sector. The results show that, in most cases, the influence of human capital dimensions on knowledge hiding behaviour was significant. Furthermore, these findings contribute to identifying and highlighting how gender also plays a significant role in the way people hide their knowledge. The work is novel in the context of investigating the factors that may influence knowledge hiding behaviour in the public sector and seeks to contribute to the development of knowledge risks strand and, more generally, to the research on knowledge management in public sector organisations. It also encourages managers to consider the potentially harmful effects of this practice.
{"title":"Human Capital Dimensions Influencing Knowledge Hiding in the Public Sector: Evidence from Italy","authors":"Michele Borgia, Subhankar Das, Francesca Di virgilio, Maura La Torre","doi":"10.34190/ejkm.22.1.3176","DOIUrl":"https://doi.org/10.34190/ejkm.22.1.3176","url":null,"abstract":"The aim of the current study is to investigate the influence of human capital dimensions on knowledge hiding behaviour of public sector employees. A simple random sampling technique was used, and data were collected through a survey from 336 individuals working in different companies within the Italian public sector. The results show that, in most cases, the influence of human capital dimensions on knowledge hiding behaviour was significant. Furthermore, these findings contribute to identifying and highlighting how gender also plays a significant role in the way people hide their knowledge. The work is novel in the context of investigating the factors that may influence knowledge hiding behaviour in the public sector and seeks to contribute to the development of knowledge risks strand and, more generally, to the research on knowledge management in public sector organisations. It also encourages managers to consider the potentially harmful effects of this practice.","PeriodicalId":37211,"journal":{"name":"Electronic Journal of Knowledge Management","volume":"110 22","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140079446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
D. Dei, P. Kankam, Linda Anane-Donkor, Constance Phyllis Puttick, T. Peasah
Learning organizations create a phenomenal amount of scholarly knowledge as part of their academic discourse and research activities. This scholarly knowledge must be preserved and made accessible to other members. The absence of tools and strategies to facilitate the storage and accessibility of knowledge and information resources poses lots of challenges for the growth of learning organizations, particularly, learning organizations in Ghana. This study, therefore, sought to assess the deployment of knowledge repositories in learning organizations toward effective knowledge creation, use, sharing, retention, and retrieval. The study employed the triangulation design and online survey research. The triangulation helped in the collection of quantitative data followed by qualitative instruments (interviews) to find answers to pertinent questions and issues that were insufficiently addressed in the questionnaire responses. Nine (9) learning organizations in Ghana participated in this study. The study established that knowledge repositories and technology played critical roles in managing knowledge in learning organizations. However, the knowledge repositories were not user-friendly and fully utilized or accessible for knowledge management practices at the learning organizations. Also, the absence of fully integrated ICT Tools and Infrastructure inhibited the effective promotion of knowledge management initiatives at the learning organizations. The study concludes by developing a knowledge repository architecture for knowledge management in learning organizations.
{"title":"Knowledge Repositories for Managing Knowledge in Learning Organizations","authors":"D. Dei, P. Kankam, Linda Anane-Donkor, Constance Phyllis Puttick, T. Peasah","doi":"10.34190/ejkm.22.1.3018","DOIUrl":"https://doi.org/10.34190/ejkm.22.1.3018","url":null,"abstract":"Learning organizations create a phenomenal amount of scholarly knowledge as part of their academic discourse and research activities. This scholarly knowledge must be preserved and made accessible to other members. The absence of tools and strategies to facilitate the storage and accessibility of knowledge and information resources poses lots of challenges for the growth of learning organizations, particularly, learning organizations in Ghana. This study, therefore, sought to assess the deployment of knowledge repositories in learning organizations toward effective knowledge creation, use, sharing, retention, and retrieval. The study employed the triangulation design and online survey research. The triangulation helped in the collection of quantitative data followed by qualitative instruments (interviews) to find answers to pertinent questions and issues that were insufficiently addressed in the questionnaire responses. Nine (9) learning organizations in Ghana participated in this study. The study established that knowledge repositories and technology played critical roles in managing knowledge in learning organizations. However, the knowledge repositories were not user-friendly and fully utilized or accessible for knowledge management practices at the learning organizations. Also, the absence of fully integrated ICT Tools and Infrastructure inhibited the effective promotion of knowledge management initiatives at the learning organizations. The study concludes by developing a knowledge repository architecture for knowledge management in learning organizations.\u0000 \u0000 ","PeriodicalId":37211,"journal":{"name":"Electronic Journal of Knowledge Management","volume":" 17","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139621736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study is an interdisciplinary research that sought to explore knowledge loss risks interdependently in relation to the knowledge management (KM) and human resource management (HRM) disciplines in South African state-owned companies (SOCs). This study highlighted the significant role of knowledge-based HRM systems, which will naturally enhance the management capacity of tacit knowledge to mitigate risks and assist SOCs to deliver on a developmental mandate, as well as ensure their survival and the economic growth of developing nations. The paper aims to explore the connection between KM and HRM practices for the effective management of enterprise tacit knowledge loss risks using the SOCs of South Africa as a case. This study is a mixed methods research project, using the exploratory sequential design as a research strategy. Data were collected qualitatively through interviews with 20 purposively nominated human resource managers, and survey data was collected randomly from 25% (145 of the 585 responses) of the workers employed in SOCs. Qualitative data were analysed thematically using Atlas.ti and Statistical data were analysed using SAS and exploratory factor analysis. The relationship between HRM and KM practices in lessening the risks inherent in tacit knowledge loss, mainly from voluntary turnover, is underdeveloped in many South African SOCs. The study established that the role of HRM in supporting KM is limited and underdeveloped in many SOCs, largely because they are lagging in key structures and knowledge-centric cultures, behaviours and HRM practices to drive the effective management of company knowledge. This study assists HRM executives and KM practitioners to develop knowledge-driven HRM practices in order to mitigate risks from the loss of tacit knowledge, whilst ensuring sustained performance in public enterprises. The study and proposed strategies seek to influence the discourse, policies, practices and theories on KM and HRM praxis in companies to mitigate the risks associated with the loss of tacit knowledge.
{"title":"Mitigating Tacit Knowledge Loss in South African State-Owned Companies: HRM Approach","authors":"M. Phaladi","doi":"10.34190/ejkm.21.3.3152","DOIUrl":"https://doi.org/10.34190/ejkm.21.3.3152","url":null,"abstract":"This study is an interdisciplinary research that sought to explore knowledge loss risks interdependently in relation to the knowledge management (KM) and human resource management (HRM) disciplines in South African state-owned companies (SOCs). This study highlighted the significant role of knowledge-based HRM systems, which will naturally enhance the management capacity of tacit knowledge to mitigate risks and assist SOCs to deliver on a developmental mandate, as well as ensure their survival and the economic growth of developing nations. The paper aims to explore the connection between KM and HRM practices for the effective management of enterprise tacit knowledge loss risks using the SOCs of South Africa as a case. This study is a mixed methods research project, using the exploratory sequential design as a research strategy. Data were collected qualitatively through interviews with 20 purposively nominated human resource managers, and survey data was collected randomly from 25% (145 of the 585 responses) of the workers employed in SOCs. Qualitative data were analysed thematically using Atlas.ti and Statistical data were analysed using SAS and exploratory factor analysis. The relationship between HRM and KM practices in lessening the risks inherent in tacit knowledge loss, mainly from voluntary turnover, is underdeveloped in many South African SOCs. The study established that the role of HRM in supporting KM is limited and underdeveloped in many SOCs, largely because they are lagging in key structures and knowledge-centric cultures, behaviours and HRM practices to drive the effective management of company knowledge. This study assists HRM executives and KM practitioners to develop knowledge-driven HRM practices in order to mitigate risks from the loss of tacit knowledge, whilst ensuring sustained performance in public enterprises. The study and proposed strategies seek to influence the discourse, policies, practices and theories on KM and HRM praxis in companies to mitigate the risks associated with the loss of tacit knowledge.","PeriodicalId":37211,"journal":{"name":"Electronic Journal of Knowledge Management","volume":"13 4","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138595934","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Whilst collaboration from the branding and marketing perspective for the fashion industry is well documented, little is known about the knowledge collaboration (KC) of fashion designers, and how information and communication technology (ICT) is involved within their Communities of Practice (CoPs). This paper proposes an a priori conceptual model to enable the examination of KC among fashion designers within their CoPs. It aims to interlink the concepts of KC, CoPs, and ICT to understand fashion designers in their social learning reality. In that regard, the a priori conceptual model addresses three broad research questions: 1) How do fashion designers collaborate? 2) How do they participate within their professional communities? And 3) Does ICT play a role? The concepts used in the a priori conceptual model will be interlinked with specific indicators extracted from past studies. Since past studies had not focused on this area of research before, future studies can benefit from the a priori conceptual model by applying it to examine KC within CoPs of fashion designers or other groups.
{"title":"Knowledge Collaboration Among Fashion Designers: An A Priori Conceptual Model","authors":"Sunil Bhalla, Nurhidayah Bahar, K. Kanapathy","doi":"10.34190/ejkm.21.3.2928","DOIUrl":"https://doi.org/10.34190/ejkm.21.3.2928","url":null,"abstract":"Whilst collaboration from the branding and marketing perspective for the fashion industry is well documented, little is known about the knowledge collaboration (KC) of fashion designers, and how information and communication technology (ICT) is involved within their Communities of Practice (CoPs). This paper proposes an a priori conceptual model to enable the examination of KC among fashion designers within their CoPs. It aims to interlink the concepts of KC, CoPs, and ICT to understand fashion designers in their social learning reality. In that regard, the a priori conceptual model addresses three broad research questions: 1) How do fashion designers collaborate? 2) How do they participate within their professional communities? And 3) Does ICT play a role? The concepts used in the a priori conceptual model will be interlinked with specific indicators extracted from past studies. Since past studies had not focused on this area of research before, future studies can benefit from the a priori conceptual model by applying it to examine KC within CoPs of fashion designers or other groups.","PeriodicalId":37211,"journal":{"name":"Electronic Journal of Knowledge Management","volume":"164 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139230141","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Julita Nur Amanda, Wahyu Agus Winarno, A. Agustini
This study aims to examine the success of Village Asset Management Systems (VAMS). The measurement uses the Delone McLean success model (D&M model), which provides six interrelated dimensions of information system success: system quality, information quality, service quality, intention to use, user satisfaction, and net benefits. 112 respondents who had used the VAMS application were surveyed, and data was analyzed using the structural equation modeling (SEM) technique. We find that information quality, system quality, and service quality are significant determinants to increase the VAMS application's user satisfaction. The intention to use positively impacts user satisfaction of the VAMS application. Furthermore, both intention to use and user satisfaction effectively increase the net benefits of the VAMS application. On the other hand, although system quality has no impact on the intention to use VAMS applications, interestingly, when we did a split sample test based on the knowledge transfer method in the VAMS implementation process, all dimensions on the D&M model were well-proven and validated. Finally, this study also demonstrates that information quality and service quality positively affect intentions to use the VAMS application in the context of a mandatory government information system.
{"title":"Assessing the Success of Village Asset Management Systems: An Employee Perspective","authors":"Julita Nur Amanda, Wahyu Agus Winarno, A. Agustini","doi":"10.34190/ejkm.21.3.3101","DOIUrl":"https://doi.org/10.34190/ejkm.21.3.3101","url":null,"abstract":"This study aims to examine the success of Village Asset Management Systems (VAMS). The measurement uses the Delone McLean success model (D&M model), which provides six interrelated dimensions of information system success: system quality, information quality, service quality, intention to use, user satisfaction, and net benefits. 112 respondents who had used the VAMS application were surveyed, and data was analyzed using the structural equation modeling (SEM) technique. We find that information quality, system quality, and service quality are significant determinants to increase the VAMS application's user satisfaction. The intention to use positively impacts user satisfaction of the VAMS application. Furthermore, both intention to use and user satisfaction effectively increase the net benefits of the VAMS application. On the other hand, although system quality has no impact on the intention to use VAMS applications, interestingly, when we did a split sample test based on the knowledge transfer method in the VAMS implementation process, all dimensions on the D&M model were well-proven and validated. Finally, this study also demonstrates that information quality and service quality positively affect intentions to use the VAMS application in the context of a mandatory government information system.","PeriodicalId":37211,"journal":{"name":"Electronic Journal of Knowledge Management","volume":"21 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139256668","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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