Muhammad Nusran, Hasibuddin Hasibuddin, St.Nurhayati Azis, Andi Darmawangsa, A. Ardi, Agussari Henny, Yan Herdianzah, Nur Ihwan Safutra
This study aims to assess the success of a halal-conscious community model based on the Masjid in Makassar by examining the level of awareness and satisfaction of local communities and Muslim tourists. The quantitative method with a survey approach was used, and 300 local community respondents and 200 Muslim tourist respondents were randomly selected as the study sample. The data were collected using questionnaires that consist of questions about respondent characteristics, the level of awareness and concern for halal products and services, and satisfaction and recommendations for the halal-conscious community model. The collected data were analyzed using descriptive statistical and factor analysis methods to identify the factors that affect the success of the halal-conscious community model. The validity and reliability of the research instruments were tested using content validity and Cronbach's alpha method, respectively. The results showed that the local community respondents had a high level of awareness and concern for halal products and services, with an average score of 3.8 out of 5, indicating that the halal-conscious community model has successfully increased the awareness of local communities. Furthermore, Muslim tourists showed high levels of satisfaction with the halal-conscious community model, with an average score of 4.1 out of 5, indicating that the model has provided halal products and services that meet their needs. In conclusion, the halal-conscious community model based on the Masjid in Makassar has been successful in increasing the awareness and satisfaction of both the local community and Muslim tourists
{"title":"HALAL AWARE COMMUNITY MODEL BASED ON MASJID: ANALYSIS OF LEVEL OF CARE, AWARENESS, AND SATISFACTION OF MUSLIM TOURISTS IN MAKASSAR","authors":"Muhammad Nusran, Hasibuddin Hasibuddin, St.Nurhayati Azis, Andi Darmawangsa, A. Ardi, Agussari Henny, Yan Herdianzah, Nur Ihwan Safutra","doi":"10.33536/jiem.v8i1.1323","DOIUrl":"https://doi.org/10.33536/jiem.v8i1.1323","url":null,"abstract":"This study aims to assess the success of a halal-conscious community model based on the Masjid in Makassar by examining the level of awareness and satisfaction of local communities and Muslim tourists. The quantitative method with a survey approach was used, and 300 local community respondents and 200 Muslim tourist respondents were randomly selected as the study sample. The data were collected using questionnaires that consist of questions about respondent characteristics, the level of awareness and concern for halal products and services, and satisfaction and recommendations for the halal-conscious community model. The collected data were analyzed using descriptive statistical and factor analysis methods to identify the factors that affect the success of the halal-conscious community model. The validity and reliability of the research instruments were tested using content validity and Cronbach's alpha method, respectively. The results showed that the local community respondents had a high level of awareness and concern for halal products and services, with an average score of 3.8 out of 5, indicating that the halal-conscious community model has successfully increased the awareness of local communities. Furthermore, Muslim tourists showed high levels of satisfaction with the halal-conscious community model, with an average score of 4.1 out of 5, indicating that the model has provided halal products and services that meet their needs. In conclusion, the halal-conscious community model based on the Masjid in Makassar has been successful in increasing the awareness and satisfaction of both the local community and Muslim tourists","PeriodicalId":38526,"journal":{"name":"International Journal of Industrial Engineering and Management","volume":"12 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-04-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90883204","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Lamatinulu Ahmad, Windayani Windayani, M. Dahlan, Ahmad Padhil, Nurhayati Rauf
PT. Bank Sulselbar is a regionally owned business entity engaged in banking services. Companies in the service sector must be able to provide the best service to meet the wishes of customers who require fast service. As the number of customers increases, there are queuing problems in serving customers, this problem results in many customers waiting for quite a long time. For this reason, this study aims to reduce the length of time waiting for customers to avoid queues that are too long . This research uses queuing theory analysis method with queuing model (M/M/S). The results of this study using queuing theory analysis, namely the model calculation (M/M/S) shows that the busy period occurs in the period 08.00-09.00, and 13.00-14.00 by adding 1 service facility from 6 to 7 customer service, there will be a decrease customer waiting time. The waiting time in the system in the time period of 08.00-09.00 from 25.15 minutes to 10.07 minutes, and the time period of 13.00-14.00 from 19.39 to 9.13 minutes
PT. Bank Sulselbar是一家从事银行服务的地区性企业实体。服务行业的公司必须能够提供最好的服务，以满足要求快速服务的客户的愿望。随着客户数量的增加，在服务客户时出现了排队问题，这一问题导致许多客户等待相当长的时间。因此，本研究旨在减少客户等待时间的长度，以避免排队太长。本研究采用排队模型(M/M/S)的排队理论分析方法。本研究运用排队理论分析的结果，即模型计算(M/M/S)表明，繁忙时段出现在08.00-09.00,13.00-14.00在6 - 7个客户服务设施中增加1个服务设施，会减少客户等待时间。系统在08.00-09.00时段的等待时间为25.15分钟~ 10.07分钟，在13.00-14.00时段的等待时间为19.39分钟~ 9.13分钟
{"title":"QUEUE SYSTEM ANALYSIS IN SERVICE OPTIMIZATION IN PT. BANK SULSELBAR MAIN BRANCH MAKASSAR CITY","authors":"Lamatinulu Ahmad, Windayani Windayani, M. Dahlan, Ahmad Padhil, Nurhayati Rauf","doi":"10.33536/jiem.v8i1.1362","DOIUrl":"https://doi.org/10.33536/jiem.v8i1.1362","url":null,"abstract":"PT. Bank Sulselbar is a regionally owned business entity engaged in banking services. Companies in the service sector must be able to provide the best service to meet the wishes of customers who require fast service. As the number of customers increases, there are queuing problems in serving customers, this problem results in many customers waiting for quite a long time. For this reason, this study aims to reduce the length of time waiting for customers to avoid queues that are too long . This research uses queuing theory analysis method with queuing model (M/M/S). The results of this study using queuing theory analysis, namely the model calculation (M/M/S) shows that the busy period occurs in the period 08.00-09.00, and 13.00-14.00 by adding 1 service facility from 6 to 7 customer service, there will be a decrease customer waiting time. The waiting time in the system in the time period of 08.00-09.00 from 25.15 minutes to 10.07 minutes, and the time period of 13.00-14.00 from 19.39 to 9.13 minutes","PeriodicalId":38526,"journal":{"name":"International Journal of Industrial Engineering and Management","volume":"63 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89357347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Motorcycles are a popular mode of transportation that people widely use to facilitate their daily activities. Behind the advantage, motorcycles also have disadvantages. As we often encounter or even experience ourselves, namely tire leaks. Riding a motorcycle with a punctured tire can exacerbate and endanger the user. Thus, the motorcycle must be pushed manually to the workshop for repairs which will undoubtedly require a lot of time and effort. Moreover, motorcycle users will feel tired and uncomfortable. From these issues, a solution was devised as a motorcycle emergency wheel tool. This tool's function is to support the leaking part of the motorcycle wheel and is inserted into the device that has been made so that the leaking tire is not damaged. The method used is designed for assembly (DFA). This method aims to study the processes and products of competitors in terms of design, quality, selection of materials, components, and production processes and then evaluate the assembly of manufactured products to design superior products. Based on the results of the development of a motorcycle emergency wheel tool that has been carried out, the innovative product is proven to have a lower price with a difference of Rp. 22,000 from the earliest product price. The assembly efficiency, earlier worth 0.9062 or 90.62%, can be reduced to 0.8169 or 81.69% by implementing innovative product designs.
{"title":"PRODUCT DEVELOPMENT OF MOTORCYCLES EMERGENCY WHEELS EQUIPMENT USING THE DESIGN FOR ASSEMBLY (DFA) METHOD","authors":"Moh. Miladun Hakimin Alim, Mr Rusindiyanto","doi":"10.33536/jiem.v8i1.1407","DOIUrl":"https://doi.org/10.33536/jiem.v8i1.1407","url":null,"abstract":"Motorcycles are a popular mode of transportation that people widely use to facilitate their daily activities. Behind the advantage, motorcycles also have disadvantages. As we often encounter or even experience ourselves, namely tire leaks. Riding a motorcycle with a punctured tire can exacerbate and endanger the user. Thus, the motorcycle must be pushed manually to the workshop for repairs which will undoubtedly require a lot of time and effort. Moreover, motorcycle users will feel tired and uncomfortable. From these issues, a solution was devised as a motorcycle emergency wheel tool. This tool's function is to support the leaking part of the motorcycle wheel and is inserted into the device that has been made so that the leaking tire is not damaged. The method used is designed for assembly (DFA). This method aims to study the processes and products of competitors in terms of design, quality, selection of materials, components, and production processes and then evaluate the assembly of manufactured products to design superior products. Based on the results of the development of a motorcycle emergency wheel tool that has been carried out, the innovative product is proven to have a lower price with a difference of Rp. 22,000 from the earliest product price. The assembly efficiency, earlier worth 0.9062 or 90.62%, can be reduced to 0.8169 or 81.69% by implementing innovative product designs.","PeriodicalId":38526,"journal":{"name":"International Journal of Industrial Engineering and Management","volume":"10 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77766987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
PT. X is a company engaged in the toy industry. Located in Surabaya, this company has the vision to become a quality and professional toy manufacturer. Along with the increasingly intense competition in the industrial world, every company must compete to improve its performance evenly. So far, the performance measurement conducted by PT. X only tends to financial measures, so other factors receive less attention. It will impact delays in the process of achieving the vision set by the company. Against the background of these problems, it is necessary to conduct a thorough performance appraisal using the balanced scorecard method integrated with the factual matrix (OMAX). PT.X Performance Evaluation Results using the balanced scorecard method weighted 16 key performance indicators (KPI) with the Objective Matrix (OMAX). 4 KPIs belong to the green category, which means that they have exceeded the target, 7 KPIs belonged to the yellow category, which means that it needs to be improved so the performance can be improved according to the targets expected by the company, and 5 KPIs belonging to the red category which means it needs special attention to get it immediately corrective action.
PT. X是一家从事玩具行业的公司。该公司位于泗水，其愿景是成为一家优质和专业的玩具制造商。随着工业世界竞争的日益激烈，每个公司都必须竞相提高其绩效。到目前为止，PT. X进行的绩效衡量只倾向于财务指标，其他因素受到的关注较少。它将影响实现公司愿景的过程中的延迟。在这些问题的背景下，有必要采用与事实矩阵(OMAX)相结合的平衡计分卡方法进行全面的绩效评估。PT.X绩效评价结果采用平衡计分卡法加权16个关键绩效指标(KPI)与目标矩阵(OMAX)。4个kpi属于绿色类别，表示已经超过目标;7个kpi属于黄色类别，表示需要改进，以便按照公司期望的目标提高绩效;5个kpi属于红色类别，表示需要特别关注，以便立即采取纠正措施。
{"title":"PERFORMANCE ANALYSIS OF TOY COMPANIES USING BALANCED SCORECARD METHOD INTEGRATED WITH OMAX AND TLS (Case Study: PT. X)","authors":"Andre Vendi Pradana, Minto Waluyo","doi":"10.33536/jiem.v8i1.1491","DOIUrl":"https://doi.org/10.33536/jiem.v8i1.1491","url":null,"abstract":"PT. X is a company engaged in the toy industry. Located in Surabaya, this company has the vision to become a quality and professional toy manufacturer. Along with the increasingly intense competition in the industrial world, every company must compete to improve its performance evenly. So far, the performance measurement conducted by PT. X only tends to financial measures, so other factors receive less attention. It will impact delays in the process of achieving the vision set by the company. Against the background of these problems, it is necessary to conduct a thorough performance appraisal using the balanced scorecard method integrated with the factual matrix (OMAX). PT.X Performance Evaluation Results using the balanced scorecard method weighted 16 key performance indicators (KPI) with the Objective Matrix (OMAX). 4 KPIs belong to the green category, which means that they have exceeded the target, 7 KPIs belonged to the yellow category, which means that it needs to be improved so the performance can be improved according to the targets expected by the company, and 5 KPIs belonging to the red category which means it needs special attention to get it immediately corrective action. ","PeriodicalId":38526,"journal":{"name":"International Journal of Industrial Engineering and Management","volume":"1 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90889253","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Risk management is a very important thing to do in a company. Small and large scale company will never avoid risk.. This study aims to identify risks, measure risks and analyze and evaluate the risks faced by ABC bank in Kediri City, Indonesia. This study uses risk management analysis with a qualitative descriptive method. The stages in risk measurement research are as follows risk identification, risk assessment, and risk response. The results of interviews with the director of risk management and employees of bank ABC can be seen the types of risks that are likely to occur in bank ABC are credit risk, market risk, liquidity risk, operational risk, compliance risk, legal risk, reputation risk, strategic risk. Credit risk has the highest level of risk, namely with cases of more than 9 customers per year with a case value of more than 450-500 million per year. Next is the market risk which has a moderate risk level with a case value between 250 million and 350 million per year. Risk management in credit and market risk is with all employees must have a strong credit analysis for prospective customers who apply for credit to the bank, the Manager must ensure that the amount of credit received by the customer is in accordance with the predetermined ceiling, the Manager monitors the distribution of credit to be on target, and etc.
{"title":"RISK MANAGEMENT ANALYSIS AT ABC BANK IN KEDIRI, INDONESIA","authors":"S. R. Widodo, H. B. Santoso","doi":"10.33536/jiem.v8i1.1214","DOIUrl":"https://doi.org/10.33536/jiem.v8i1.1214","url":null,"abstract":"Risk management is a very important thing to do in a company. Small and large scale company will never avoid risk.. This study aims to identify risks, measure risks and analyze and evaluate the risks faced by ABC bank in Kediri City, Indonesia. This study uses risk management analysis with a qualitative descriptive method. The stages in risk measurement research are as follows risk identification, risk assessment, and risk response. The results of interviews with the director of risk management and employees of bank ABC can be seen the types of risks that are likely to occur in bank ABC are credit risk, market risk, liquidity risk, operational risk, compliance risk, legal risk, reputation risk, strategic risk. Credit risk has the highest level of risk, namely with cases of more than 9 customers per year with a case value of more than 450-500 million per year. Next is the market risk which has a moderate risk level with a case value between 250 million and 350 million per year. Risk management in credit and market risk is with all employees must have a strong credit analysis for prospective customers who apply for credit to the bank, the Manager must ensure that the amount of credit received by the customer is in accordance with the predetermined ceiling, the Manager monitors the distribution of credit to be on target, and etc.","PeriodicalId":38526,"journal":{"name":"International Journal of Industrial Engineering and Management","volume":"5 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-04-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86083805","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-30DOI: 10.24867/ijiem-2023-1-323
Faria Alam, Hoo Sang Ko, H. F. Lee, Chenxi Yuan
{"title":"Deep Learning Approach for Volume Estimation in Earthmoving Operation","authors":"Faria Alam, Hoo Sang Ko, H. F. Lee, Chenxi Yuan","doi":"10.24867/ijiem-2023-1-323","DOIUrl":"https://doi.org/10.24867/ijiem-2023-1-323","url":null,"abstract":"","PeriodicalId":38526,"journal":{"name":"International Journal of Industrial Engineering and Management","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48452677","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-30DOI: 10.24867/ijiem-2023-1-325
Ricardo J. Rabelo, S. P. Zambiasi, D. Romero
{"title":"Softbots 4.0: Supporting Cyber-Physical Social Systems in Smart Production Management","authors":"Ricardo J. Rabelo, S. P. Zambiasi, D. Romero","doi":"10.24867/ijiem-2023-1-325","DOIUrl":"https://doi.org/10.24867/ijiem-2023-1-325","url":null,"abstract":"","PeriodicalId":38526,"journal":{"name":"International Journal of Industrial Engineering and Management","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48693319","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-30DOI: 10.24867/ijiem-2023-1-322
O. Ojo, R. Shittu
{"title":"Design and finite element method based structural analysis of a pet bottles-to-plastic flakes recycling plant","authors":"O. Ojo, R. Shittu","doi":"10.24867/ijiem-2023-1-322","DOIUrl":"https://doi.org/10.24867/ijiem-2023-1-322","url":null,"abstract":"","PeriodicalId":38526,"journal":{"name":"International Journal of Industrial Engineering and Management","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45253987","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"A new hybrid algorithm for solving the vehicle routing problem with route balancing","authors":"Shan-Huen Huang, Ying-Hua Huang, Heng-Chi Lee, Yen-Yu Tong","doi":"10.24867/ijiem-2023-1-324","DOIUrl":"https://doi.org/10.24867/ijiem-2023-1-324","url":null,"abstract":"","PeriodicalId":38526,"journal":{"name":"International Journal of Industrial Engineering and Management","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48700350","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-30DOI: 10.24867/ijiem-2023-1-321
Z. Kunica, G. Poje, Denis Mlivić, Jan Topolnjak
{"title":"Conceptualisation of Virtual Reality Experiments for Optimised Sinus Surgery Planning and Execution","authors":"Z. Kunica, G. Poje, Denis Mlivić, Jan Topolnjak","doi":"10.24867/ijiem-2023-1-321","DOIUrl":"https://doi.org/10.24867/ijiem-2023-1-321","url":null,"abstract":"","PeriodicalId":38526,"journal":{"name":"International Journal of Industrial Engineering and Management","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2023-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47945949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：