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Unraveling Endogeneity: A Systematic Review of Methodologies in Digital Leadership and Remote Work Research 解开内生性:数字领导力和远程工作研究方法的系统回顾
Q3 Business, Management and Accounting Pub Date : 2024-07-16 DOI: 10.34190/ejbrm.22.2.3279
Ahmed M. Asfahani, Dina Dahlan, Maysaa Alnajem
In the evolving landscape of digital leadership and remote work, methodological challenges, particularly endogeneity, have emerged as significant concerns. Endogeneity, which arises when independent variables correlate with regression error terms, can introduce biases that compromise the validity of research findings. This systematic review examines the methodological underpinnings of research in digital leadership and remote work, focusing on how studies have addressed or overlooked the challenges posed by endogeneity. Drawing from 45 seminal articles published between 2019 and 2023, the review reveals a predominant preference for quantitative approaches, with a subset exploring qualitative narratives. While 15 studies directly tackled endogeneity using rigorous methodologies, 10 did not address it, indicating potential gaps in their investigative rigor. This study not only provides clarity and direction for future research endeavors but also supports the advancement of research methodology in business and management by emphasizing the need for methodological rigor in the study of digital leadership and remote work dynamics. By systematically evaluating the methods used to address endogeneity, this research advances the field of business and management research methodology by identifying best practices and highlighting areas for improvement. Specifically, it advocates for the adoption of advanced econometric techniques, such as instrumental variables and fixed effects models, to mitigate biases and enhance the reliability of research outcomes. Furthermore, this review underscores the importance of integrating both quantitative and qualitative approaches to capture the multifaceted nature of digital leadership and remote work, thereby contributing to a more comprehensive understanding of these domains. The study also highlights the influence of unobserved factors on outcomes such as employee productivity, leadership effectiveness, and team cohesiveness. In sum, this research provides a foundational framework for scholars aiming to enhance the robustness and validity of their studies in digital leadership and remote work, aligning with the broader goals of advancing research methodologies in business and management.
在数字化领导力和远程工作不断发展的背景下,方法论方面的挑战,尤其是内生性,已成为人们关注的重要问题。当自变量与回归误差项相关时,就会产生内生性,从而带来偏差,影响研究结果的有效性。这篇系统性综述探讨了数字化领导力和远程工作研究的方法论基础,重点关注各项研究是如何应对或忽视内生性带来的挑战的。综述选取了 2019 年至 2023 年间发表的 45 篇开创性文章,发现这些文章主要倾向于定量研究方法,其中一部分文章探讨了定性叙述。虽然有 15 项研究使用严格的方法直接解决了内生性问题,但有 10 项研究没有解决这个问题,这表明这些研究在调查的严谨性方面存在潜在差距。本研究不仅为未来的研究工作提供了清晰的思路和方向,而且还强调了在研究数字化领导力和远程工作动态过程中方法严谨性的必要性,从而为商业和管理领域研究方法的进步提供了支持。通过系统地评估用于解决内生性问题的方法,本研究确定了最佳实践并强调了有待改进的领域,从而推动了商业和管理研究方法论领域的发展。具体而言,它提倡采用工具变量和固定效应模型等先进的计量经济学技术,以减少偏差并提高研究成果的可靠性。此外,本综述还强调了整合定量和定性方法的重要性,以捕捉数字化领导力和远程工作的多面性,从而有助于更全面地了解这些领域。本研究还强调了未观察到的因素对员工生产力、领导有效性和团队凝聚力等结果的影响。总之,本研究为旨在提高数字化领导力和远程工作研究的稳健性和有效性的学者们提供了一个基础框架,符合推进商业和管理研究方法的更广泛目标。
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引用次数: 0
Double Bias of Mistakes: Essence, Consequences, and Measurement Method 错误的双重偏差:本质、后果和测量方法
Q3 Business, Management and Accounting Pub Date : 2024-05-21 DOI: 10.34190/ejbrm.22.1.3320
W. Kucharska, A. Kopytko
There is no learning without mistakes. However, there is a clash between ‘positive attitudes and beliefs’ regarding learning processes and the ‘negative attitudes and beliefs’ toward these being accompanied by mistakes. This clash exposes a cognitive bias toward mistakes that might block personal and organizational learning. This study presents an advanced measurement method to assess the bias of mistakes. The essence of it is the detection of the existing contradictions between attitude and behavior toward mistakes at the personal and organizational levels, as well as combined. This study is based on empirical evidence from a sample of 768 knowledge workers, divided into biased and non-biased subsamples following the procedure proposed in this paper. Those subsamples were next applied to the structural model, examining knowledge, learning, and collaboration cultures (the KLC approach) 's influence on organizational intelligence to validate the proposed method. Results showed that the applied method efficiently detects the DBM and exposes that in doubly mistakes-biased knowledge-driven organizations, the influence of knowledge culture on the mistakes acceptance component of learning culture is negative. So, organizations with a dominated double bias of mistakes do not accept the affirmation of learning from mistakes. Summing up, this study constitutes the Double Bias of Mistakes Theory, which states that the clash between positive attitudes and beliefs regarding learning processes and negative attitudes and beliefs toward mistakes exposed by focusing on control managers (bosses) might block organizational learning from mistakes and, as a consequence, negatively affect organizational intelligence. Without the empirical support for this theory, there was a risk that the idea of accepting mistakes as a potential source of learning would be simplified by biased minds to mistakes tolerance and rejected as ridiculous. Accepting that mistakes can be a source of precious learning does not equal mistake tolerance. On the contrary, it is the first step to managing mistakes and creating efficient error avoidance systems thanks to lessons learned from failures. This study introduces the method of measurement and detection of the Double Bias of Mistakes phenomenon, contributing to the science of organizational learning and collective intelligence-building.
没有错误就没有学习。然而,对学习过程的 "积极态度和信念 "与对学习过程伴随着错误的 "消极态度和信念 "之间存在冲突。这种冲突暴露了人们对错误的认知偏差,可能会阻碍个人和组织的学习。本研究提出了一种先进的测量方法来评估错误偏见。其本质是在个人和组织层面上发现对错误的态度和行为之间存在的矛盾,并将其结合起来。本研究基于 768 名知识工作者样本的经验证据,按照本文提出的程序将其分为有偏差和无偏差子样本。然后,将这些子样本应用于结构模型,考察知识、学习和协作文化(KLC 方法)对组织智能的影响,以验证本文提出的方法。结果表明,所应用的方法能有效地检测出 DBM,并揭示出在双重错误偏好的知识驱动型组织中,知识文化对学习文化中的错误接受成分的影响是负的。因此,双重错误偏差占主导地位的组织不接受从错误中学习的肯定。综上所述,本研究提出了 "错误双重偏见理论"(Double Bias of Mistakes Theory),该理论认为,控制型管理者(老板)对学习过程的积极态度和信念与对错误的消极态度和信念之间的冲突可能会阻碍组织从错误中学习,从而对组织智能产生负面影响。如果没有这一理论的实证支持,接受错误是学习的潜在来源这一观点就有可能被容错的偏见思维简化,并被视为荒谬而遭到反对。承认错误可以成为宝贵的学习源泉并不等于宽容错误。恰恰相反,这是从失败中吸取经验教训,从而管理错误和创建高效防错系统的第一步。本研究介绍了衡量和检测 "错误双重偏差 "现象的方法,为组织学习科学和集体智慧建设做出了贡献。
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引用次数: 1
Statistically Validating a Theory Represented by a Venn Diagram 从统计学角度验证维恩图表示的理论
Q3 Business, Management and Accounting Pub Date : 2024-03-18 DOI: 10.34190/ejbrm.22.1.2966
Crystal Evans, Gregory Evans, Lorin Mayo, Tammy Corcoran
To date, there has been no proposed method to statistically validate Venn diagrams. We seek to correct this shortcoming. This paper is a review of a proposed method that offers the possibility of statistically validating Venn diagrams through the lens of the management vs. leadership debate in business. Through this research, we demonstrate a way to statistically validate Venn diagrams by using a modified method of exploratory factor analysis (EFA). First, when performing EFA to validate a Venn, we suggest the scree plot of eigenvalues will indicate how many circles should be in the diagram. Additionally, when normally conducting EFA, cross-loaded items are removed. However, when using EFA to validate a Venn, we propose items that cross load should be retained and placed in the corresponding intersection of the two (or more) circles of the diagram. Applying this method to a sample of 431 (n=431) employees aged 25 years or older, we created a statistically validated Venn diagram that identifies those skills that are uniquely management, uniquely leadership, and the overlap as reported by employees. As a result, this research provides scholars with the opportunity to classify actions as leadership or management based on their placement within the statistically validated Venn diagram of management skills and leadership skills. Importantly, through the application of this new research method, we bring the possibility of statistical confirmation to many of our social science theories that are represented by Venn diagrams. In the Discussion section, we offer a critique of possible limitations of the method and mistakes that researchers can make when applying this method.
迄今为止,还没有一种方法可以对维恩图进行统计验证。我们试图纠正这一缺陷。本文从企业中管理与领导之争的视角出发,对所提出的一种方法进行了评述,该方法为统计验证维恩图提供了可能性。通过这项研究,我们展示了一种通过使用探索性因子分析(EFA)的改进方法对维恩图进行统计验证的方法。首先,在进行 EFA 验证维恩图时,我们建议用特征值的 scree plot 来表示维恩图中应该有多少个圆圈。此外,在通常情况下进行 EFA 分析时,交叉负荷项目会被删除。但是,在使用 EFA 验证 Venn 时,我们建议应保留交叉负荷项目,并将其置于图中两个(或更多)圆圈的相应交点处。通过对 431 名(n=431)年龄在 25 岁或以上的员工进行抽样调查,我们绘制了一张经过统计验证的维恩图,该图确定了员工所报告的那些独特的管理技能、独特的领导技能以及重叠的技能。因此,这项研究为学者们提供了一个机会,使他们能够根据管理技能和领导技能在经统计验证的维恩图中的位置,将行为分为领导行为和管理行为。重要的是,通过应用这种新的研究方法,我们为许多以维恩图为代表的社会科学理论带来了统计确认的可能性。在讨论部分,我们对该方法可能存在的局限性以及研究人员在应用该方法时可能犯的错误进行了批评。
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引用次数: 0
How Cognitive Biases Influence Problematic Research Methods Practices 认知偏见如何影响有问题的研究方法实践
Q3 Business, Management and Accounting Pub Date : 2024-02-19 DOI: 10.34190/ejbrm.22.1.3212
Pierre Andrieux, Stephanie Leonard, Vanessa Simmering, Marcia Simmering, Christie Fuller
A growing body of academic research addresses issues related to questionable choices and errors in the use of research methods in published business research. These problematic research method practices (PRMPs) may be purposeful or unconscious, but they reduce the rigor of academic research and can harm the accumulation of scientific knowledge. Yet, absent from much of this literature is a theoretically grounded approach to understanding why these problematic practices occur. Prior scholars have summarized specific types of PRMPs, but attributions about their causes are primarily limited to research lack of motivation or poor doctoral education. While these may certainly be at play, the current manuscript proposes that the deeper psychological phenomenon of cognitive bias is a likely explanation. Cognitive biases occur when human cognition produces an outcome that is systematically distorted from objective reality (Haselton, Nettle, and Murray, 2016). More colloquially, cognitive biases are systematic errors that humans make when they are faced with perceiving, remembering, and understanding information. These unintentional biases are particularly likely when that information is voluminous and ambiguous. Cognitive biases are explained by two theories—heuristic theory and fuzzy trace theory. Heuristic theory suggests that humans default to using mental shortcuts as a means to make decisions more efficiently (Chaiken and Ledgerwood, 2012). Further, fuzzy trace theory explains how memory and reasoning can be flawed (Reyna and Brainerd, 1995). Because of the limitations of the human mind, heuristic theory and fuzzy trace theory act to create unintentional cognitive biases. The current manuscript argues that the cognitive biases of source confusion, gist memory, repetition effects, bandwagon effects, and confirmation bias are mostly subconscious means by which researchers make errors in research methods use. We argue that these biases are not a useful part of the didactic approach to research, but are rather mental shortcuts that can limit researcher effectiveness. Next, specific PRMPs are addressed: reliance on methodological myths and urban legends, errors in citations, use of questionable research practices, and inappropriate use of artificial intelligence (AI) tools and technology in research. Finally, there are a number of insights and recommendations derived from research on cognitive biases to assist scholars in promoting research methods best practices. In particular, researchers can combat cognitive biases by recognizing what they are and by providing more transparency about research methods use in their articles. Incentives for authors and reviewers may reduce the impact of cognitive biases on PRMPs. Editors should create and share clear guidelines on the use of AI in research. In summary, this manuscript addresses those critical issues, fills a gap in current research regarding why PRMPs occur, and provides researchers with key insights to
越来越多的学术研究探讨了与已发表的商业研究中使用研究方法的可疑选择和错误有关的问题。这些有问题的研究方法实践 (PRMP) 可能是有目的的,也可能是无意识的,但它们降低了学术研究的严谨性,并可能损害科学知识的积累。然而,在这些文献中,很多都没有从理论上理解这些问题实践发生的原因。之前的学者总结了 PRMPs 的具体类型,但对其原因的归因主要局限于研究缺乏动力或博士教育不力。虽然这些因素肯定会起作用,但本手稿认为,认知偏差这一更深层次的心理现象可能是一种解释。当人类认知产生的结果与客观现实存在系统性扭曲时,就会出现认知偏差(Haselton、Nettle 和 Murray,2016 年)。更通俗地说,认知偏差是人类在感知、记忆和理解信息时出现的系统性错误。当信息量大且模棱两可时,尤其容易出现这些无意的偏差。有两种理论可以解释认知偏差--启发式理论和模糊跟踪理论。启发式理论认为,人类会默认使用思维捷径,以此来更有效地做出决策(Chaiken 和 Ledgerwood,2012 年)。此外,模糊轨迹理论还解释了记忆和推理如何会出现缺陷(Reyna 和 Brainerd,1995 年)。由于人类思维的局限性,启发式理论和模糊轨迹理论会产生无意的认知偏差。本手稿认为,来源混淆、要点记忆、重复效应、波段效应和确认偏差等认知偏差主要是研究人员在使用研究方法时犯错误的下意识手段。我们认为,这些偏见并不是研究方法说教的有用部分,而是会限制研究人员效率的心理捷径。接下来,我们将讨论具体的 PRMP:对方法论神话和都市传说的依赖、引文中的错误、使用有问题的研究实践以及在研究中不当使用人工智能(AI)工具和技术。最后,通过对认知偏差的研究,提出了一些见解和建议,以帮助学者推广研究方法最佳实践。特别是,研究人员可以通过认识到什么是认知偏差,并在文章中提供更多有关研究方法使用的透明度,来消除认知偏差。对作者和审稿人的激励措施可以减少认知偏差对 PRMP 的影响。编辑应制定并分享在研究中使用人工智能的明确指南。总之,本手稿解决了这些关键问题,填补了当前研究中关于PRMP发生原因的空白,并为研究人员提供了有效对抗认知偏差的关键见解。
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引用次数: 0
Using Mixed Methods to Understand Tax Compliance Behaviour 使用混合方法了解税务合规行为
Q3 Business, Management and Accounting Pub Date : 2023-09-13 DOI: 10.34190/ejbrm.21.1.2903
Nompumelelo Monageng
Mixed methods research is not commonly adopted by researchers studying tax compliance behaviour despite the benefits that it can bring to research in this area. This is a method that is generally associated with social sciences however, this emergent methodology is being increasingly applied in disciplines that are traditionally associated with quantitative research, including in tax compliance research. Despite the growing trend in applying mixed methods to tax compliance research, there are no known studies that have summarised this methodological approach for researchers and provide guidance on how mixing research methods can allow for an in-depth view of tax compliance behaviour. The purpose of this article is first, to briefly explain mixed methods research for novice and established researchers unfamiliar with this methodological approach; second, provide an overview of the use of mixed methods in tax compliance research; third, provide an example of using mixed methods in order to illustrate a practical application of mixed methods; fourth, to discuss the value gained in applying mixed methods to examine and understand the effect of reciprocity nudges on tax compliance behaviour as well how challenges in applying mixed methods research can be faced. This article contributes to the business and management methodological literature by summarising the implementation of this approach and how studies aimed at understanding tax compliance behaviour could be enriched by embracing a mixed methods approach.
尽管混合方法研究可以为该领域的研究带来好处,但研究人员通常不采用混合方法研究税务合规行为。这是一种通常与社会科学相关的方法,然而,这种新兴的方法正在越来越多地应用于传统上与定量研究相关的学科,包括税收合规研究。尽管将混合方法应用于税收合规研究的趋势日益增长,但目前还没有已知的研究为研究人员总结了这种方法方法,并就混合研究方法如何能够深入了解税收合规行为提供指导。本文的目的是首先,为新手和不熟悉这种方法方法的成熟研究人员简要解释混合方法研究;其次,概述了混合方法在税收合规研究中的应用;第三,提供使用混合方法的示例,以说明混合方法的实际应用;第四,讨论应用混合方法来检验和理解互惠推动对税收合规行为的影响所获得的价值,以及应用混合方法研究可能面临的挑战。本文通过总结这种方法的实施,以及旨在理解税收合规行为的研究如何通过采用混合方法来丰富,从而为商业和管理方法论文献做出了贡献。
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引用次数: 0
Q-Sort: A Blended Methodology Applied to a Personality Inventory q -排序:一种用于人格量表的混合方法
Q3 Business, Management and Accounting Pub Date : 2023-07-17 DOI: 10.34190/ejbrm.21.1.2933
R. Rodrigues, P. Lopes, Miguel Varela
The instruments that are constituted by inquiries that intend to investigate the opinions, behaviors and attitudes, instead of putting the person to the test, intend to find out how they would act in a given situation. Although there are no right or wrong answers, there is a tendency to respond in a socially acceptable way, even if the answer does not correspond to reality. This problem can be overcome through the Q-sort methodology that combines quantitative and qualitative data and analytical techniques that are not present in other methods. In this way, it consists of presenting the participants with a set of statements on a given topic and asking them to classify them according to their opinion, according to a predefined distribution, which is generally approximately normal. This methodology forces participants to distribute the score among the items on the scale, thus avoiding the constraints associated with social desirability and the tendency to respond in the same way or always through the midpoint to different questions. Another advantage is that it provides linearity and near-normality to the scale, which makes it possible to compare subjects more easily. Nevertheless, its advantages, Q-sort methodology also has negative points because forced-choice measures produce ipsative data that lead to distorted scales and problematic psychometric properties. As the data are obtained by ordering a set of items or by forcefully choosing one item over another, it is impossible to achieve very high or very low values on all scales, which gives rise to a large number of negative values that, in turn, result in an average correlation between the scales, which is also negative. In view of the above, it was considered relevant to apply the Q-sort methodology to a personality inventory, whose data were collected from 175 university students attending the Portuguese higher education institution which specializes in the area of economic and business sciences. The Q-sort methodology plays a crucial role in personality inventories by offering a subjective and personalized approach to assessing personality traits. It enables a more thorough and contextual analysis of individual traits, thereby contributing to a deeper and more comprehensive understanding of the human personality. The results of the empirical study showed that despite the mean values being negative or very close to zero, they allowed the grouping of respondents according to their similarities in terms of their personality traits depending on the course they attend.
由旨在调查意见、行为和态度的调查组成的工具,而不是对个人进行测试,旨在找出他们在特定情况下的行为。尽管没有正确或错误的答案,但人们倾向于以社会可接受的方式做出回应,即使答案与现实不符。这个问题可以通过Q排序方法来克服,该方法结合了定量和定性数据以及其他方法中没有的分析技术。通过这种方式,它包括向参与者提供一组关于给定主题的陈述,并要求他们根据自己的意见,根据预定义的分布对其进行分类,这通常是近似正态的。这种方法迫使参与者在量表上的项目之间分配分数,从而避免了与社会愿望相关的限制,以及对不同问题以相同方式或始终通过中点做出反应的倾向。另一个优点是它提供了线性和接近正态性的量表,这使得可以更容易地比较受试者。尽管如此,Q排序方法的优点也有负面影响,因为强制选择测量会产生自我满足的数据,导致量表失真和心理测量特性问题。由于数据是通过对一组项目进行排序或强制选择一个项目而非另一个项目来获得的,因此不可能在所有量表上获得非常高或非常低的值,这会产生大量负值,进而导致量表之间的平均相关性,这也是负的。鉴于上述情况,将Q排序方法应用于人格问卷被认为是相关的,该问卷的数据是从葡萄牙高等教育机构专门从事经济和商业科学领域的175名大学生中收集的。Q排序方法通过提供一种主观和个性化的方法来评估人格特征,在人格清单中发挥着至关重要的作用。它能够对个人特征进行更彻底和上下文分析,从而有助于更深入、更全面地了解人类的个性。实证研究的结果表明,尽管平均值为负值或非常接近零,但他们允许根据受访者参加的课程,根据他们在性格特征方面的相似性对他们进行分组。
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引用次数: 0
Natural Language Processing and Machine Learning Approach to Teaching and Learning Research Philosophies and Paradigms 自然语言处理与机器学习方法的教学研究哲学与范式
Q3 Business, Management and Accounting Pub Date : 2023-06-14 DOI: 10.34190/ejbrm.21.1.2627
M. Mkansi, Ntombi Mkalipi
The paper cogitates on the critical advent of 4th IR focusing on the concept of machine learning (ML) underpinned by natural language processing (NLP) to demonstrate how research philosophies and paradigms can be better taught and learned for students' benefit. A systematic literature review was earmarked for its depth and textual inquiry from scholarly arguments. The main purpose of this paper is to aver a progressive technological approach towards better comprehensive research paradigms and philosophies, which are complex domains with diverse variety in higher education and a cause of discomfort for students at post-graduate levels. Using quantitative algorithm, the natural language processing and machine learning-inspired digital model poses questions that place students in a reflexive mode and draws their articulated responses as inputs that model their worldviews against a host of philosophies in the database. The paper revealed that, discordant with previous scholars who advocated for a single philosophical assumption for a field, subject or researcher, such as the existence of a pure positivist and/ or pure interpretivist, purist philosophical assumptions should be challenged to benefit students and academics. It means that the digital discovery of research philosophies and paradigms extends the work of previous theorists to the technologically inspired discovery of episteme, ontology and axiology. By its nature, the use of NLP becomes an advanced channel on how we know what we know and the nature of the reality and values being displayed. The paper contributes to the evocation of deep learning arising from new philosophies and methods. The inquiry-based teaching approach transforms learning from the generic push-teaching method that assumes universality to the fostering of a reflexive approach that helps resolve the deep ideological approaches that caused the polarisation. The manner in which NLP and ML are able to extract information relevant to knowledge or philosophical discovery paves the way for approaches that can lead to the depolarisation and decolonisation of research philosophies, which can ultimately boost the development of research students.
本文思考了第四次IR的关键到来,重点关注以自然语言处理(NLP)为基础的机器学习(ML)概念,以展示如何更好地教授和学习研究哲学和范式,造福学生。一篇系统的文献综述被指定为其深度和从学术争论中进行的文本探究。本文的主要目的是倡导一种进步的技术方法,以实现更全面的研究范式和哲学,这是高等教育中具有多样性的复杂领域,也是研究生不适的原因。自然语言处理和机器学习启发的数字模型使用定量算法提出了一些问题,将学生置于反射模式中,并将他们明确的回答作为输入,根据数据库中的大量哲学对他们的世界观进行建模。该论文揭示,与之前主张对一个领域、学科或研究人员进行单一哲学假设的学者不同,例如纯粹实证主义者和/或纯粹解释主义者的存在,纯粹主义哲学假设应该受到挑战,以造福学生和学术界。这意味着研究哲学和范式的数字发现将先前理论家的工作扩展到了认识论、本体论和价值论的技术启发发现。从本质上讲,NLP的使用成为了我们如何了解自己所知道的以及所展示的现实和价值观的高级渠道。这篇论文有助于唤起人们对新哲学和新方法产生的深度学习的回忆。基于探究的教学方法将学习从假设普遍性的一般推动教学方法转变为培养反射性方法,帮助解决导致两极分化的深层意识形态方法。NLP和ML能够提取与知识或哲学发现相关的信息的方式为研究哲学的去极化和非殖民化铺平了道路,这最终可以促进研究生的发展。
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引用次数: 0
Towards Delphi Rigor: An Investigation in the Context of Maturity Model Development 走向Delphi Rigor:成熟度模型开发背景下的调查
Q3 Business, Management and Accounting Pub Date : 2023-03-09 DOI: 10.34190/ejbrm.21.1.2720
Samuel Reeb
The maturity model (MM) and Delphi research areas are extensive and diverse, leading to numerous approaches. This study addresses the Delphi method regarding its rigor requirements within the IS literature. To this end, the example of maturity model development is investigated. Hence, Delphi studies for MM development are identified and analyzed regarding their rigorous application and design. The examination focuses on the connections between maturity model aspects and the Delphi methodology. Hence, relevant aspects of maturity model and Delphi literature are elaborated, and criteria for methodological rigor are derived. A key challenge is linking the method to the specific design objective (in this study example, the development of a maturity model). After conducting a literature search to identify studies that use the Delphi method for MM development, these criteria are used as a basis for deductive content analysis. The results indicate a lack of clarity regarding the methodology, as different aspects are reported, although the general demands, starting points, and goals were similar. A need for design guidelines for planning and conducting Delphi studies is emphasized and addressed in this paper. Hence, guidelines for designing Delphi studies are developed and presented, considering relevant aspects for ensuring rigorous implementation. The focus lies on the linkage between study design and intended model elements, as this demonstrates the complexity of the study design and the relevance of the design decisions through an example. The guidelines integrate the different methodological aspects of maturity model development and the Delphi methodology, providing an orientation framework for the design process of such research projects. Therefore, this study contributes to existing research by proposing design guidelines for Delphi studies to foster rigor in the specific context of maturity model development. Although the presented guidelines focus on the maturity model context, the general design approach and decisions are transferable and applicable to other domains. Hence, this research contributes to the Delphi literature by providing insights into how relevant elements should be addressed in the designing process of a Delphi Study. Scholars should investigate how the presented guidelines must be adapted for other domains in future research.
成熟度模型(MM)和德尔菲研究领域广泛而多样,导致了许多方法。本研究针对IS文献中关于其严格性要求的Delphi方法。为此,研究了成熟度模型开发的实例。因此,确定并分析了MM开发的Delphi研究的严格应用和设计。研究的重点是成熟度模型方面和Delphi方法之间的联系。因此,对成熟度模型和德尔菲文献的相关方面进行了阐述,并得出了方法论严谨性的标准。一个关键的挑战是将该方法与特定的设计目标联系起来(在本研究示例中,开发成熟度模型)。在进行文献检索以确定使用德尔菲方法开发MM的研究后,这些标准被用作演绎内容分析的基础。结果表明,尽管总体要求、起点和目标相似,但由于报告了不同的方面,因此方法缺乏明确性。本文强调并解决了规划和进行德尔菲研究的设计指南的必要性。因此,制定并提出了设计德尔菲研究的指导方针,考虑到了确保严格实施的相关方面。重点在于研究设计和预期模型元素之间的联系,因为这通过一个例子展示了研究设计的复杂性和设计决策的相关性。该指南整合了成熟度模型开发和德尔菲方法论的不同方法论方面,为此类研究项目的设计过程提供了一个定向框架。因此,本研究为德尔菲研究提出了设计指南,以在成熟度模型开发的特定背景下培养严谨性,从而为现有研究做出了贡献。尽管所提出的指导方针侧重于成熟度模型上下文,但一般设计方法和决策是可转移的,并适用于其他领域。因此,本研究通过深入了解德尔菲研究的设计过程中应如何处理相关元素,为德尔菲文献做出了贡献。学者们应该调查在未来的研究中,所提出的指导方针必须如何适应其他领域。
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引用次数: 0
Knowledge-Intensive Business Services and Business Models: a Qualitative Comparative Analysis of Small Private Healthcare Providers 知识密集型商业服务和商业模式:小型私营医疗保健提供商的定性比较分析
Q3 Business, Management and Accounting Pub Date : 2023-03-01 DOI: 10.34190/ejbrm.20.3.2579
Guillermo Navarro Sanfelix, Francisco Puig
 In recent years, companies operating in activities such as dentistry, optometry, physiotherapy, or veterinary have seen the demand for their services grow. Their customers do not require their services only for health reasons but also for aesthetics and welfare issues. As a result, these companies compete in expanding and profitable markets. However, this business context has been detected by many professional entrepreneurs who decided to run their activity in healthcare and set up a firm without the necessary assets and knowledge. To overcome these liabilities, some seek partners who provide them with the resources they do not have by entering into different alliances. In contrast, others choose to compete under an independent business model. This paper sheds light on the factors influencing the decisions about the implemented business model in small knowledge-intensive firms by examining the association between the perception of the institutional environment variables and the dotation of intangible resources. For that purpose, a qualitative comparative analysis (QCA) was performed. Due to government regulations in force in these sectors, and methodological reasons, the study sample consisted of 88 small Spanish firms (less than 15 employees). The data were collected by a questionnaire distributed in 2017. We find that the choice to remain self-governing or to enter into a partnership (e.g franchising) is heterogeneously motivated by the evaluations that entrepreneurs have about the role of institutions concerning their activities and how high they consider their intellectual capital compared to their main competitors. In terms of institutional capital, these entrepreneurs refuse to implement patient loyalty policies and strive to have high-quality human capital in terms of the training & experience of their professionals. Moreover, the results also showed that independent business models pay little attention to market influences and view a certain level of regulation favorably, suggesting vocational and conservative behavior
近年来,从事牙科、验光、理疗或兽医等活动的公司对其服务的需求不断增长。他们的客户不仅出于健康原因,还出于美观和福利问题而要求他们的服务。因此,这些公司在不断扩大且有利可图的市场上展开竞争。然而,许多专业企业家已经发现了这种商业背景,他们决定在没有必要资产和知识的情况下经营医疗保健业务并成立一家公司。为了克服这些责任,一些人寻求合作伙伴,通过加入不同的联盟为他们提供他们所没有的资源。相比之下,其他公司则选择在独立的商业模式下进行竞争。本文通过考察制度环境变量的感知与无形资源的溺爱之间的关系,揭示了影响知识密集型小企业实施商业模式决策的因素。为此,进行了定性比较分析(QCA)。由于这些部门的政府法规和方法原因,研究样本由88家西班牙小公司组成(员工少于15人)。这些数据是通过2017年分发的一份问卷收集的。我们发现,企业家对机构在其活动中的作用以及他们认为自己的智力资本与主要竞争对手相比有多高的评价,促使他们选择保持自治或建立伙伴关系(如特许经营)。在制度资本方面,这些企业家拒绝实施耐心的忠诚政策,并努力在专业人员的培训和经验方面拥有高质量的人力资本。此外,研究结果还表明,独立的商业模式很少关注市场影响,并看好一定程度的监管,这表明他们的行为是职业和保守的
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引用次数: 0
Common Challenges Postgraduate Students and Early-Career Academics face when Engaging with the Scholarly Literature 研究生和早期职业学者在接触学术文献时面临的共同挑战
Q3 Business, Management and Accounting Pub Date : 2022-11-28 DOI: 10.34190/ejbrm.20.3.2503
B. Daniel
This article presents nine common challenges postgraduate students and early career academics face when engaging with academic literature. Data was collected from a sample of sixty-two postgraduate and early career academics who participated in a series of workshops on research methodology at a research-intensive university in New Zealand. Participants were invited to answer open-ended questions online about the purpose of undertaking a literature review and the challenges associated with the process. Findings revealed that participants held fragmented views about the purpose of engaging with the literature review, which contributed to the difficulties they faced in effectively undertaking the literature review. The challenges participants reported when undertaking literature reviews: difficulties in choosing a practical approach to reviewing the literature, inability to design an efficient search strategy to locate materials for review, problems locating relevant literature, an inability to determine the appropriate scope of a review, issues in choosing relevant materials and managing the growing volume of published work, problems in effectively synthesising and critiquing the literature, inability to organise and write clear reports, and lack of indicators for assessing the quality of written literature reports. The research presents a wide range of strategies students, and early career academics can use to mitigate these challenges. Teachers of research methods can also use these strategies to support students develop the necessary skills and knowledge to tackle the challenges of engaging with the literature.
本文介绍了研究生和早期学者在从事学术文献工作时面临的九个常见挑战。数据是从62名研究生和早期职业学者的样本中收集的,他们参加了新西兰一所研究密集型大学的一系列研究方法研讨会。与会者被邀请在线回答关于进行文献综述的目的和与该过程相关的挑战的开放式问题。调查结果显示,参与者对参与文献综述的目的持有零散的看法,这导致了他们在有效进行文献综述时面临的困难。参与者在进行文献综述时报告的挑战:难以选择实用的文献综述方法,无法设计有效的搜索策略来定位待综述的材料,查找相关文献的问题,无法确定综述的适当范围,选择相关材料和管理不断增长的出版作品的问题,有效综合和批评文献的问题,无法组织和撰写清晰的报告,以及缺乏评估书面文献报告质量的指标。这项研究提出了学生和早期职业学者可以用来缓解这些挑战的广泛策略。研究方法的教师也可以使用这些策略来支持学生发展必要的技能和知识,以应对接触文献的挑战。
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引用次数: 0
期刊
Electronic Journal of Business Research Methods
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