The growth in electronic commerce in Malaysia reached a new peak in 2020 with a market value of RM30.2 billion. This paper focuses on the factors that contribute to business performance in Malaysia based on the technology, organization and environment framework. The research included electronic commerce intensity as a mediator and a moderator. The SMART-PLS analyses show that the significant direct factors for business performance are consumer influence, competition influence, and electronic commerce intensity. However, top management’s emphasis on e-commerce and technological competence did not affect business performance. The structural model explained 67.5 per cent of the variance in e-commerce intensity and 66.3 per cent of the variance in business performance. Findings also show that e-commerce intensity significantly mediated competition influence and customer orientation to impact business performance. Furthermore, electronic commerce intensity moderated store presence to produce different levels of business performance. The results of the importance-performance map analysis show that the organization that wants to improve business performance must work to enhance its consumer orientation, counteract the influence of the competition, enhance its e-commerce intensity and enhance its consumer orientation. Finally, the research discusses the theoretical and practical implications of the findings.
{"title":"The Effects of Consumers, Competitors and E-Commerce Intensity on Business Performance in Malaysia","authors":"Teddy Lian Kok Fei","doi":"10.60016/majcafe.v30.04","DOIUrl":"https://doi.org/10.60016/majcafe.v30.04","url":null,"abstract":"The growth in electronic commerce in Malaysia reached a new peak in 2020 with a market value of RM30.2 billion. This paper focuses on the factors that contribute to business performance in Malaysia based on the technology, organization and environment framework. The research included electronic commerce intensity as a mediator and a moderator. The SMART-PLS analyses show that the significant direct factors for business performance are consumer influence, competition influence, and electronic commerce intensity. However, top management’s emphasis on e-commerce and technological competence did not affect business performance. The structural model explained 67.5 per cent of the variance in e-commerce intensity and 66.3 per cent of the variance in business performance. Findings also show that e-commerce intensity significantly mediated competition influence and customer orientation to impact business performance. Furthermore, electronic commerce intensity moderated store presence to produce different levels of business performance. The results of the importance-performance map analysis show that the organization that wants to improve business performance must work to enhance its consumer orientation, counteract the influence of the competition, enhance its e-commerce intensity and enhance its consumer orientation. Finally, the research discusses the theoretical and practical implications of the findings.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135145831","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The COVID-19 pandemic has been one of the critical significant impact factors at the micro and microeconomic levels and has affected financial resources at both the state and household levels. The article aims to study the pandemic’s impact on the dynamics and structure of household expenditures in Central and Eastern Europe. The research is based on statistical data analysis and trend analysis. Household performance indicators were studied in the period 2017-2021, with a focus on the period 2019-2021, when there was an increase in the incidence of COVID-19. The obtained results allow us to state that households in the countries of Central and Eastern Europe received less income due to the COVID-19 pandemic effect, significantly reduced their expenditures, and preferred savings over investment. Households reoriented their expenditures by reducing spending on recreation and culture, restaurants and hotels, clothing and footwear, transport, electricity, water, gas, housing, food, and non-alcoholic beverages. The share of education costs remained unchanged. In the near term, excluding additional risk factors and uncertainty in current prices, the costs of households in Central and Eastern European countries will decrease. Still, their specific weight in the structure of GDP will decline.
{"title":"The Impact of the COVID-19 Pandemic on Household Expenditures in the EU Countries (The Case of Central and Eastern Europe)","authors":"Liudmyla Vilchynska, Maryna Shashyna, Volodymyr Saienko, Oleksandr Starikov","doi":"10.60016/majcafe.v30.07","DOIUrl":"https://doi.org/10.60016/majcafe.v30.07","url":null,"abstract":"The COVID-19 pandemic has been one of the critical significant impact factors at the micro and microeconomic levels and has affected financial resources at both the state and household levels. The article aims to study the pandemic’s impact on the dynamics and structure of household expenditures in Central and Eastern Europe. The research is based on statistical data analysis and trend analysis. Household performance indicators were studied in the period 2017-2021, with a focus on the period 2019-2021, when there was an increase in the incidence of COVID-19. The obtained results allow us to state that households in the countries of Central and Eastern Europe received less income due to the COVID-19 pandemic effect, significantly reduced their expenditures, and preferred savings over investment. Households reoriented their expenditures by reducing spending on recreation and culture, restaurants and hotels, clothing and footwear, transport, electricity, water, gas, housing, food, and non-alcoholic beverages. The share of education costs remained unchanged. In the near term, excluding additional risk factors and uncertainty in current prices, the costs of households in Central and Eastern European countries will decrease. Still, their specific weight in the structure of GDP will decline.","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-06-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135145970","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-30DOI: 10.4324/9781315062754-36
E. Goldsmith
{"title":"The consumer movement","authors":"E. Goldsmith","doi":"10.4324/9781315062754-36","DOIUrl":"https://doi.org/10.4324/9781315062754-36","url":null,"abstract":"","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"30 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-03-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86865232","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4324/9780367823214-10
E. Goldsmith
{"title":"Decision-making and advertising","authors":"E. Goldsmith","doi":"10.4324/9780367823214-10","DOIUrl":"https://doi.org/10.4324/9780367823214-10","url":null,"abstract":"","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"201 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83549135","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Consumers in a changing world","authors":"E. Goldsmith","doi":"10.4324/9780367823214-2","DOIUrl":"https://doi.org/10.4324/9780367823214-2","url":null,"abstract":"","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81452074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 1900-01-01DOI: 10.4324/9780367823214-11
E. Goldsmith
{"title":"Food and water issues","authors":"E. Goldsmith","doi":"10.4324/9780367823214-11","DOIUrl":"https://doi.org/10.4324/9780367823214-11","url":null,"abstract":"","PeriodicalId":39091,"journal":{"name":"Malaysian Journal of Consumer and Family Economics","volume":"31 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84514138","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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