My interest in this talk is in exploration of small change and the study of user experience. How can small, mundane and usually hidden change(s) interact with the study of user experience to gain the visible force needed to propel both into deeper understandings of users (and more canny products)?
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This report outlines the authors' experiences developing and piloting ISUComm Sites, an electronic portfolio platform currently in development for ISUComm foundation courses at Iowa State University. Since 2007, ISUComm has sought to better teach students the electronic mode of communication through such a platform, but for some time the project had stalled. This changed in the spring of 2014, when the authors of this article negotiated the resources necessary to build a WordPress installation created both for and by teachers of ISUComm courses. This platform affords students the capability to build online portfolios that showcase their developing identities as scholars and professionals. But to be successful, our project needed "boundary brokers," or graduate students who use their experience as system developers and teachers to negotiate between stakeholders and users at all levels of implementation and development.
{"title":"Brokering ISUComm Sites: Toward the Creation of a Large Scale ePortfolio Platform for Multimodal Composition","authors":"Bryan Lutz, Rebecca O'Connell, Eric J. York","doi":"10.1145/2666216.2666227","DOIUrl":"https://doi.org/10.1145/2666216.2666227","url":null,"abstract":"This report outlines the authors' experiences developing and piloting ISUComm Sites, an electronic portfolio platform currently in development for ISUComm foundation courses at Iowa State University. Since 2007, ISUComm has sought to better teach students the electronic mode of communication through such a platform, but for some time the project had stalled. This changed in the spring of 2014, when the authors of this article negotiated the resources necessary to build a WordPress installation created both for and by teachers of ISUComm courses. This platform affords students the capability to build online portfolios that showcase their developing identities as scholars and professionals. But to be successful, our project needed \"boundary brokers,\" or graduate students who use their experience as system developers and teachers to negotiate between stakeholders and users at all levels of implementation and development.","PeriodicalId":393730,"journal":{"name":"Proceedings of the 32nd ACM International Conference on The Design of Communication CD-ROM","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126008457","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this paper, the researcher investigates grant writers' perspectives on knowledge management practices within nonprofit organizations. The researcher uses survey data (n = 448) to assess where organizations fall within JoAnn Hackos's Information Process Maturity Model (IPMM) [1]. The paper asks, how do proposal writers perceive current documentation efforts within their organizations? Is there a relationship between an organization's annual operating budget and employees' satisfaction with documentation efforts? Results indicate that most nonprofit organizations fall within the Ad hoc or Rudimentary stage of the IPMM. However, this classification may be due to grant writers' preferences to create individual rather than organizational documentation systems. Organizational documentation practices have both short- and long-term economic implications for the nonprofit industry, particularly fundraising, where employee turnover is a problem.
在本文中，研究者调查了基金作者对非营利组织内部知识管理实践的看法。研究者使用调查数据(n = 448)来评估组织在JoAnn Hackos的信息过程成熟度模型(Information Process Maturity Model, IPMM)中的位置[1]。论文问道，提案作者如何看待他们组织内当前的文档工作?组织的年度运营预算和员工对文件编制工作的满意度之间是否存在关系?结果表明，大多数非营利组织处于IPMM的临时或初级阶段。然而，这种分类可能是由于授予人更喜欢创建个人而不是组织文档系统。组织编制文件的做法对非营利行业有短期和长期的经济影响，尤其是在员工流动是个问题的筹款领域。
{"title":"Identifying how U.S. nonprofit organizations operate within the Information Process Maturity Model","authors":"Sarah K. Gunning","doi":"10.1145/2666216.2666220","DOIUrl":"https://doi.org/10.1145/2666216.2666220","url":null,"abstract":"In this paper, the researcher investigates grant writers' perspectives on knowledge management practices within nonprofit organizations. The researcher uses survey data (n = 448) to assess where organizations fall within JoAnn Hackos's Information Process Maturity Model (IPMM) [1]. The paper asks, how do proposal writers perceive current documentation efforts within their organizations? Is there a relationship between an organization's annual operating budget and employees' satisfaction with documentation efforts? Results indicate that most nonprofit organizations fall within the Ad hoc or Rudimentary stage of the IPMM. However, this classification may be due to grant writers' preferences to create individual rather than organizational documentation systems. Organizational documentation practices have both short- and long-term economic implications for the nonprofit industry, particularly fundraising, where employee turnover is a problem.","PeriodicalId":393730,"journal":{"name":"Proceedings of the 32nd ACM International Conference on The Design of Communication CD-ROM","volume":"15 1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124651709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
We present the results from a usability pilot study to determine if students will perform better accessing and synthesizing course materials between laptops and mobile devices, and also to determine whether or not the students' satisfaction will be higher on mobile devices than laptops. From the results of the study, we highlight some potential gaps in online instruction delivery across devices.
{"title":"An Exploratory Look at Online Instruction Delivery Across Electronic Devices","authors":"Jack T. Labriola, Michael McCarthy, Chinwe Obi","doi":"10.1145/2666216.2666229","DOIUrl":"https://doi.org/10.1145/2666216.2666229","url":null,"abstract":"We present the results from a usability pilot study to determine if students will perform better accessing and synthesizing course materials between laptops and mobile devices, and also to determine whether or not the students' satisfaction will be higher on mobile devices than laptops. From the results of the study, we highlight some potential gaps in online instruction delivery across devices.","PeriodicalId":393730,"journal":{"name":"Proceedings of the 32nd ACM International Conference on The Design of Communication CD-ROM","volume":"2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2014-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125119570","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Proceedings of the 32nd ACM International Conference on The Design of Communication CD-ROM","authors":"","doi":"10.1145/2666216","DOIUrl":"https://doi.org/10.1145/2666216","url":null,"abstract":"","PeriodicalId":393730,"journal":{"name":"Proceedings of the 32nd ACM International Conference on The Design of Communication CD-ROM","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116374352","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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