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PENYELESAIAN PERSELISIHAN KARYAWAN MELALUI MEDIASI (STUDI KASUS DI TOKO HOUSE OF CELENA ) 通过调解解决员工纠纷(CELENA HOUSE案例研究)
Pub Date : 2019-02-11 DOI: 10.21107/KOMPETENSI.V12I2.4954
Ah. Ashari, Novalinda Fajar Astari, U. Hasanah
ABSTRACT Mediation is the process of resolving the parties who are assisted by a neutral third party who does not take sides as a facilitator where the decision is taken based on the agreement of the parties to the dispute. This study aims to find out how to mediate between employees because of a conflict at the House Of Celena Store.In the House Of Celena Store there are conflicts including conflicts between employees and employees and different opinions between employees and managers. This research is the result of interviews about conflicts that occur between employees and employees and different opinions between employees and managers. As well as the factors that influence the harmony of industrial relations between superiors or owners of the House Of Celena ShopThe results of this study indicate that the strategies that managers do to mediate between hostile employees and the opinions between different managers and employees.
调解是在中立的第三方的协助下解决争议的过程,该第三方不偏袒任何一方,作为调解人,根据争议各方的协议作出决定。本研究旨在找出如何调解员工之间的冲突,因为在House of Celena商店。House Of Celena商店中存在着员工与员工之间的冲突,员工与管理者之间的意见分歧。本研究是对员工与员工之间发生的冲突以及员工与管理者之间的不同意见进行访谈的结果。以及影响House of Celena shop的上级或所有者之间劳资关系和谐的因素。本研究的结果表明,管理者在敌对员工之间采取的调解策略和不同管理者与员工之间的意见。
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引用次数: 0
MEDIASI SEBAGAI PENYELESAIAN PERMASALAHAN TENAGA KERJA DI KABUPATEN BANGKALAN
Pub Date : 2019-02-11 DOI: 10.21107/KOMPETENSI.V12I2.4950
Abdullah Latip, Lu’luiaily, Ainiyah
A BSTRACT The relationship between workers and employers does not always run smoothly, there are times when one or both parties neglect their obligations or do not fulfill their rights. With the non-fulfillment of these rights or obligations, it can lead to industrial relations disputes between workers and employers. Appropriate disputes can be resolved between each party through Bipartite which is carried out by the Bangkalan City Manpower Office based on deliberation and consensus and will result in a joint agreement between the two parties. But often with this agreement no agreement was reached, so that the dispute issue was resolved in a tripartite manner through mediation, conciliation, arbitration. The problem in this article is how the implementing regulations are in resolving industrial relations disputes and what are the driving and inhibiting factors in the effectiveness of work relations in resolving industrial relations disputes.
工人与雇主之间的关系并不总是一帆风顺的,有时一方或双方会忽视自己的义务或不履行自己的权利。由于这些权利或义务的不履行,可能导致工人和雇主之间的劳资关系纠纷。双方可以通过由邦卡兰市人力办公室在审议和协商一致的基础上进行的Bipartite来解决适当的争议,并将导致双方达成联合协议。但往往与此约定没有达成协议,于是纠纷问题就以三方方式通过调解、调解、仲裁解决。本文研究的问题是,实施条例在解决劳资关系纠纷中的作用是怎样的,劳动关系在解决劳资关系纠纷中的有效性的驱动因素和抑制因素是什么。
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引用次数: 5
PERSEPSI DAN MOTIVASI MAHASISWA TERHADAP STUDI DI UTM BANGKALAN 学生在北方邦学习的知觉和动机
Pub Date : 2019-02-11 DOI: 10.21107/kompetensi.v12i2.4957
Elita Yuvika Wulandari, N. Imamah
ABSTRACT The aim of this study was to obtain data on the perception and motivation of students towards the study of lecturer’s general subjects (MKU), to answer the question, whether there is an effect of student perception and motivation towards the study of lecturer’s general subjects (MKU) on learning outcomes. We tested 20 students drawn from the population of students participating in MKU, using multistage random sampling technique. The results of data analysis concludes that there is significant effect of student perception and motivation towards the study of lecturer’s general subject (MKU) on learning outcomes, or in other words, the better and stronger the perception and motivation of students are, the better the students’s absorbtion. Through MKU, expected the third mission can be achieved, the competence of MKU’s lecturers need to be improved, permanently.
摘要本研究的目的是获取学生对讲师通识科目(MKU)学习的感知和动机的数据,以回答学生对讲师通识科目(MKU)学习的感知和动机是否对学习结果有影响。本研究采用多阶段随机抽样技术,对20名来自密西根大学的学生进行了测试。数据分析的结果表明,学生对讲师通科学习的感知和动机对学习效果有显著的影响,即学生的感知和动机越好、越强,学生的吸收效果越好。通过MKU,可以实现预期的第三个使命,MKU讲师的能力需要不断提高。
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引用次数: 0
PENGARUH COUNTRY OF ORIGIN PERCEPTION, PERCEIVED QUALITY DAN PROMOTIONAL MIX TERHADAP PURCHASE INTENTION DENGAN BRAND IMAGE SEBAGAI VARIABEL INTERVENING (STUDI PADA SMARTPHONE BUATAN INDONESIA)
Pub Date : 2019-02-11 DOI: 10.21107/KOMPETENSI.V12I1.4948
Ni Made Sri Rastini, I. N. Nurcaya
ABSTRACT This study aims to analyze the influence of Country of Origin Perception, Perceived Quality and Promotion on Brand Image and Purchase Intention. Then to analyze whether Brand Image always affect consumers to make purchases of products especially smartphones made in Indonesia. To achieve that goal used as many as 125 respondents taken by purposive sampling with questionnaires as a method of data collection. The data is processed by means of analysis of Structural Equation Modeling. The results show that Country of Origin Perception, Perceived Quality and Promotion affect Purchase Intention either without or through Brand Image. Thus, it is suggested that Indonesian smartphone business players are expected to increase their promotion intensity and product performance in order to be able to build a consumer brand image that will ultimately affect the buying interest of Indonesian smartphone consumers.
摘要本研究旨在分析原产国感知、感知质量和促销对品牌形象和购买意愿的影响。然后分析品牌形象是否总是影响消费者购买印尼制造的产品,尤其是智能手机。为了实现这一目标,通过有目的的抽样,以问卷作为数据收集方法,使用了多达125名回答者。采用结构方程模型分析方法对数据进行处理。结果表明,原产国感知、感知质量和促销对购买意愿的影响既可以不影响品牌形象,也可以通过品牌形象影响购买意愿。因此,建议印尼智能手机商家应该加大促销力度和产品性能,以便能够建立一个消费者品牌形象,最终影响印尼智能手机消费者的购买兴趣。
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引用次数: 1
KEPUASAN KERJA SEBAGAI FAKTOR TERBENTUKNYA SIKAP KERJA PEGAWAI NEGERI SIPIL KANTOR KECAMATAN KLAMPIS, BANGKALAN 工作满意度是基层市政官员办公室职能工作态度的一个因素
Pub Date : 2019-02-11 DOI: 10.21107/kompetensi.v12i2.4956
Arisandi Tri Hardiansyah, Aisyah Amelia, Mila Santika
A BSTRACT This article aims to determine the relationship between organizational job satisfaction which can determine the work attitude of civil servant in the Klampis sub-district office. We conduct interviews by drawing conclusions based on qualitative data and using our perception as authors of every answer that employees provide to us. Out of the total 17 employees, we managed to get answers from 5 employees (due to the limited time) which we were able to use it as a race to determine the level of employee job satisfaction. So that  it may not have a big impact for  the readers, but can provide information for consideration.
本文旨在确定组织工作满意度与Klampis街道办事处公务员工作态度之间的关系。我们根据定性数据得出结论,并将我们的看法作为员工提供给我们的每个答案的作者,从而进行访谈。在总共17名员工中,我们设法从5名员工那里得到了答案(由于时间有限),我们可以把它作为一场比赛来确定员工的工作满意度。这样可能对读者没有太大影响,但可以提供参考信息。
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引用次数: 2
PERAN ELECTRONIC WORD OF MOUTH DALAM MEMBANGUN CITRA DESTINASI GUNA MEMPENGARUHI KEPUTUSAN BERKUNJUNG WISATAWAN KE SUATU DESTINASI PARIWISATA 口腔电子文字在设置目的地图像时所起的作用,将影响游客前往旅游目的地的决定
Pub Date : 2019-02-11 DOI: 10.21107/KOMPETENSI.V12I2.4962
Maftukhah Gustiani
ABSTRACT This study aims to determine the role of electronic word of mouth in building a destination image to influence tourist decisions to a tourism destination. This research is a research. This research method is qualitative descriptive. Data collection methods used are through literature studies from several journals. The results of this study indicate that the better the electronic word of mouth, the more tourists will decide to visit a tourist destination. Electronic word of mouth communication is very influential on consumers who are interested in the advice of people who already have experience with tourist destinations which then create a brand image of a destination and decide to visit because of curiosity over the reviews he saw through social media. The better the electronic word of mouth, the better the image of a tourist destination. In other words, the impression of tourists on tourist destinations can arise after viewing posts or reading comments on social media accounts about tourist destinations.
摘要本研究旨在确定电子口碑在旅游目的地形象塑造中的作用,从而影响游客对旅游目的地的决策。这项研究是一项研究。这种研究方法是定性描述的。使用的数据收集方法是通过来自几个期刊的文献研究。本研究结果表明,旅游目的地的电子口碑越好,就会有越多的游客决定去旅游。电子口碑传播对那些对旅游目的地有经验的人的建议感兴趣的消费者非常有影响力,他们会因为对社交媒体上的评论感到好奇而创造目的地的品牌形象,并决定去旅游。电子口碑越好,旅游目的地的形象越好。换句话说,游客对旅游目的地的印象可能是在观看有关旅游目的地的帖子或阅读社交媒体账户上的评论后产生的。
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引用次数: 9
PERILAKU MALAS BELAJAR MAHASISWA DI LINGKUNGAN KAMPUS UNIVERSITAS TRUNOJOYO MADURA 特朗奥约约·马杜拉大学校园内学生的懒惰行为
Pub Date : 2019-02-11 DOI: 10.21107/kompetensi.v12i2.4963
Mei Mita Bella, Luluk Widya Ratna
ABSTRACT The behavior the lazy learning, campus environment The background of this study is that there is a phenomenon Trunojoyo Madura University  students who have lazy learning behavior. In connection with this problem the researcher views that the lazy behavior of students learning Trunojoyo Madura University related to the environment. The formulation of the problem in these study are: (1) what are the factors that cause student learning lazziness? (2) how are the forms of student lazy learning behavior? As for the purpose in this study is (1) knowing the factors that cause lazy student learning, (2) find out the factors that cause lazy student learning. We only observe on the campus of the Trunojoyo Madura University whose subjects are students Trunojoyo Madura University. After we made the observations, the author uses data analysis with qualitative descriptive. After being analyzed, then the conclusion is obtained, that there is a lazy attitude to studying students in the campus of Trunojoyo Madura University, the cause of lazy student learning arises from within the student (internal) and from the outside (external). Because internally, among others, because of fatigue, tiredness and no motivation to learn. Because Externally, among others, because lecturers are less attractive in delivering lectures, the habits of friends in boarding houses are rarely studied. In the campus environment also found that there were some students who were lazy to learn. From various theories that exist that the environment has an influence on one's attitudes and behavior. This article is useful for writers to gain insight into the mindset, attitude and experience as an effort to improve the spirit of learning. For Trunojoyo Madura University as a contribution to scientific thought in the context of fostering students,
摘要:懒散学习的行为、校园环境本研究的背景是马杜罗大学存在一种现象,即学生有懒散学习的行为。针对这一问题,研究者认为特鲁诺霍约·马杜拉大学学生的懒惰行为与环境有关。这些研究中问题的提法是:(1)造成学生学习懒惰的因素是什么?(2)学生懒惰学习行为的表现形式有哪些?本研究的目的是(1)了解导致学生学习懒惰的因素,(2)找出导致学生学习懒惰的因素。我们只在特鲁诺霍约·马杜拉大学的校园里观察,其主题是特鲁诺霍约·马杜拉大学的学生。在我们观察之后,作者采用了定性描述的数据分析方法。经过分析,得出结论,在Trunojoyo Madura大学的校园里存在着一种懒惰的学习态度,学生学习懒惰的原因来自学生内部(内部)和外部(外部)。因为在内部,在其他方面,因为疲劳,疲倦而没有学习的动力。因为从外部来看,除了其他原因外,因为讲师在讲课时不那么有吸引力,所以很少研究寄宿公寓里朋友的习惯。在校园环境中也发现有一些学生懒得学习。从现有的各种理论来看,环境对一个人的态度和行为有影响。这篇文章有助于作者深入了解心态、态度和经验,努力提高学习精神。特鲁诺霍约·马杜拉大学在培养学生的背景下对科学思想的贡献,
{"title":"PERILAKU MALAS BELAJAR MAHASISWA DI LINGKUNGAN KAMPUS UNIVERSITAS TRUNOJOYO MADURA","authors":"Mei Mita Bella, Luluk Widya Ratna","doi":"10.21107/kompetensi.v12i2.4963","DOIUrl":"https://doi.org/10.21107/kompetensi.v12i2.4963","url":null,"abstract":"ABSTRACT The behavior the lazy learning, campus environment The background of this study is that there is a phenomenon Trunojoyo Madura University  students who have lazy learning behavior. In connection with this problem the researcher views that the lazy behavior of students learning Trunojoyo Madura University related to the environment. The formulation of the problem in these study are: (1) what are the factors that cause student learning lazziness? (2) how are the forms of student lazy learning behavior? As for the purpose in this study is (1) knowing the factors that cause lazy student learning, (2) find out the factors that cause lazy student learning. We only observe on the campus of the Trunojoyo Madura University whose subjects are students Trunojoyo Madura University. After we made the observations, the author uses data analysis with qualitative descriptive. After being analyzed, then the conclusion is obtained, that there is a lazy attitude to studying students in the campus of Trunojoyo Madura University, the cause of lazy student learning arises from within the student (internal) and from the outside (external). Because internally, among others, because of fatigue, tiredness and no motivation to learn. Because Externally, among others, because lecturers are less attractive in delivering lectures, the habits of friends in boarding houses are rarely studied. In the campus environment also found that there were some students who were lazy to learn. From various theories that exist that the environment has an influence on one's attitudes and behavior. This article is useful for writers to gain insight into the mindset, attitude and experience as an effort to improve the spirit of learning. For Trunojoyo Madura University as a contribution to scientific thought in the context of fostering students,","PeriodicalId":397153,"journal":{"name":"Competence : Journal of Management Studies","volume":"61 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130498706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 4
PERSEPSI MAHASISWA TERHADAP PELAYANAN PERPUSTAKAAN UNIVERSITAS TRUNOJOYO MADURA 学生对特伦奥约约大学图书馆服务的看法
Pub Date : 2019-02-11 DOI: 10.21107/KOMPETENSI.V12I2.4958
F. Jayanti, Nanda Tika Arista
ABSTRACT College Library is one of the main supporting units in the effort to realize the vision and mission of a higher education activity. Based on these conditions, the role of the library is very dominant in order to foster insight into students as prospective graduates and competency of lecturers in order to carry out the Tri Dharma of Higher Education since the library is the heart of Higher Education. This research has described that, students' perception of Trunojoyo Madura University library services includes aspects of service personnel, aspects of facilities and infrastructure (completeness of library material collections, buildings / spaces, other supporting facilities), social conditions of the library's social environment (visitor interaction with library staff and between library visitors) and the security and comfort of the environment is "good". While the factors that influence the low quantity and quality of student visits to the Trunojoyo Madura University Library are in principle more caused by factors of lack of interest in reading students, the existence of other libraries scattered in each regional faculty and library, the availability of reading materials in bookstores , there are no regulations that require students to visit (academic prerequisites). Based on these conditions it is expected that in the future the Trunojoyo Madura University Library can become an international library 'through serious attention in better development efforts so that the vision and mission of the Trunojoyo Madura University can truly be realized.
高校图书馆是实现高等教育愿景和使命的主要支撑单位之一。基于这些条件,图书馆的作用是非常重要的,以培养学生的洞察力,作为未来的毕业生和讲师的能力,以实施高等教育的三法,因为图书馆是高等教育的核心。本研究描述了学生对特鲁诺霍约·马杜拉大学图书馆服务的感知包括服务人员、设施和基础设施(图书馆资料收藏的完整性、建筑/空间、其他配套设施)、图书馆社会环境的社会条件(游客与图书馆工作人员的互动以及游客之间的互动)和环境的安全性和舒适性“良好”。而影响学生参观特鲁诺霍约·马杜拉大学图书馆数量和质量较低的因素,原则上更多的是由于学生对阅读缺乏兴趣,其他图书馆分散在各个地区的教师和图书馆,书店有阅读材料,没有规定要求学生参观(学术先决条件)。基于这些条件,期望在未来的特鲁诺霍约·马杜拉大学图书馆能够通过认真关注和更好的发展努力,成为一个“国际图书馆”,从而真正实现特鲁诺霍约·马杜拉大学的愿景和使命。
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引用次数: 20
MENGUAK KESENJANGAN ANTARA PASAR MODERN DAN PASAR TRADISIONAL 打破了现代市场和传统市场之间的差距
Pub Date : 2019-02-11 DOI: 10.21107/KOMPETENSI.V12I2.4960
K. Khotimah, Dadang Hartanto, Nur Alipah
ABSTRACT This study is entitled "Perception of the Community Against Modern Markets" This study presents two formulations of the problem, namely whether the influence of modern markets on the social life of the community and how the public perception of the modern market in Kamal, Bangkalan Regency. Based on the formulation of the problem, this study has a purpose to see people's perception of the existence of a modern market in Kamal, Bangkalan Regency. To find out the influence of the modern market on people's social life in Kamal, Bangkalan Regency. To know the development of capitalism in Indonesia by connecting capitalism and the development of modern markets. This type of research is qualitative descriptive, using several informants to conduct interviews and observations. The source of the data used is the primary source, namely information that comes from direct observation to the research location by means of observation and interviews. While secondary sources are data obtained from documentation or library studies to complete primary data. Data collection is carried out through field research through observation, interviews, and documentation.
本研究的题目是“社区对现代市场的看法”。本研究提出了问题的两种表述,即现代市场对社区社会生活的影响,以及公众对邦卡兰县卡迈勒市现代市场的看法。基于问题的表述,本研究的目的是了解人们对Bangkalan Regency Kamal存在现代市场的看法。了解现代市场对邦卡兰摄政时期卡迈勒地区人们社会生活的影响。将资本主义与现代市场的发展联系起来,了解印尼资本主义的发展。这种类型的研究是定性描述性的,使用几个线人进行访谈和观察。使用的数据来源是主要来源,即通过观察和访谈的方式直接观察到研究地点的信息。而二手资料是从文献资料或图书馆研究中获得的数据,以完成原始数据。数据收集是通过实地调查、观察、访谈和记录文件进行的。
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引用次数: 1
BAGAIMANA CONSUMER PERCEPTION DAN CONSUMER ATTITUDE MEMPENGARUHI MOTIVASI PEMBELIAN GREEN PRODUCT (KAJIAN PERILAKU KONSUMEN DARI BERBAGAI BUDAYA DAN NEGARA) 消费者感知和消费者态度如何影响绿色产品的购买动机?
Pub Date : 2019-02-11 DOI: 10.21107/kompetensi.v12i1.4947
Novia Astri Leonora
ABSTRA CT Currently, the environmental damage occurs almost throughout the earth. Many people try to find the way to save the environment. It causes the companies to make  green products in the contribution of  protecting the environtment. But not everyone can accept the green product. This study case choose svarious countr ies, such as Niger,  China, United State s , India, Lesotho, Italia, Sweden, South Korea, and Hong Kong. Not all countries have good perception and good attitude toward s green product s , but most of them have good perception toward s green product s  and they have good attitude if the green product s can give them a benefit. Marketers can give more education about green product to countries which have  negative perception and negative attitude towards green product. Marketers also have a big opportunity to market their green product to countries which have a positive perception and positive attitude toward green product s
当前,环境破坏几乎发生在整个地球。许多人试图找到拯救环境的方法。它促使企业生产绿色产品,为保护环境做出贡献。但并不是每个人都能接受这种绿色产品。本研究案例选择了不同的国家,如尼日尔、中国、美国、印度、莱索托、意大利、瑞典、韩国和香港。并非所有国家都对绿色产品有良好的认知和态度,但大多数国家对绿色产品有良好的认知,如果绿色产品能给他们带来好处,他们的态度就会很好。营销人员可以对那些对绿色产品有负面认知和消极态度的国家进行更多的绿色产品教育。营销人员也有很大的机会向那些对绿色产品有积极看法和积极态度的国家推销他们的绿色产品
{"title":"BAGAIMANA CONSUMER PERCEPTION DAN CONSUMER ATTITUDE MEMPENGARUHI MOTIVASI PEMBELIAN GREEN PRODUCT (KAJIAN PERILAKU KONSUMEN DARI BERBAGAI BUDAYA DAN NEGARA)","authors":"Novia Astri Leonora","doi":"10.21107/kompetensi.v12i1.4947","DOIUrl":"https://doi.org/10.21107/kompetensi.v12i1.4947","url":null,"abstract":"ABSTRA CT Currently, the environmental damage occurs almost throughout the earth. Many people try to find the way to save the environment. It causes the companies to make  green products in the contribution of  protecting the environtment. But not everyone can accept the green product. This study case choose svarious countr ies, such as Niger,  China, United State s , India, Lesotho, Italia, Sweden, South Korea, and Hong Kong. Not all countries have good perception and good attitude toward s green product s , but most of them have good perception toward s green product s  and they have good attitude if the green product s can give them a benefit. Marketers can give more education about green product to countries which have  negative perception and negative attitude towards green product. Marketers also have a big opportunity to market their green product to countries which have a positive perception and positive attitude toward green product s","PeriodicalId":397153,"journal":{"name":"Competence : Journal of Management Studies","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126570041","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 1
期刊
Competence : Journal of Management Studies
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