This study aims to determine the effect of Employee Stock Options (ESOs) on Abnormal Returns with Corporate Governance as a moderating variable. Corporate Governance proxies are independent commissioners, managerial ownership, and institutional ownership. The population in this study were companies listed on the Indonesia Stock Exchange. Based on the purposive sampling method, 20 samples were obtained and the regression method used was Moderate Regression Analysis (MRA). The results of this study indicate that Employee Stock Options (F-SOs) have a significant effect on Abnormal Returns and Corporate Governance is a moderating variable in the relationship between employee stock options (ESOs) and abnormal returns.
{"title":"The Effect of Employee Stock Option (ESOs) on Abnormal Returns in Companies Listed Indonesia Stock Exchange: Corporate Governance as Moderating","authors":"Syamsul Rizal, Ismail, Badaruddin","doi":"10.35870/ijer.v1i2.48","DOIUrl":"https://doi.org/10.35870/ijer.v1i2.48","url":null,"abstract":"This study aims to determine the effect of Employee Stock Options (ESOs) on Abnormal Returns with Corporate Governance as a moderating variable. Corporate Governance proxies are independent commissioners, managerial ownership, and institutional ownership. The population in this study were companies listed on the Indonesia Stock Exchange. Based on the purposive sampling method, 20 samples were obtained and the regression method used was Moderate Regression Analysis (MRA). The results of this study indicate that Employee Stock Options (F-SOs) have a significant effect on Abnormal Returns and Corporate Governance is a moderating variable in the relationship between employee stock options (ESOs) and abnormal returns.","PeriodicalId":398248,"journal":{"name":"Indonesian Journal Economic Review (IJER)","volume":"35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121660106","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research conducted to investigate the effect of customer trust and customer commitment of purchase intention consumen of electronic Banda Aceh. Respondents in this research were all consumers of electronic at Banda Aceh which amounted to 100 renspond (convinience sampling). The analysis model that used in this research was the multiple linear regression. Based on the regression results found that trust and commitment positively affect to purchase intention consumen of electronic at Banda Aceh. Partially two variables that significantly affected to purchase intention, the two variables were trust and commitment (α= 0,05).
{"title":"The Influence of Customer Trust and Customer Commitment to Consumer Purchase Intention of Electronic Products","authors":"Teuku Muana REFI, Jamali, Muhammad Jamil","doi":"10.35870/ijer.v1i2.45","DOIUrl":"https://doi.org/10.35870/ijer.v1i2.45","url":null,"abstract":"This research conducted to investigate the effect of customer trust and customer commitment of purchase intention consumen of electronic Banda Aceh. Respondents in this research were all consumers of electronic at Banda Aceh which amounted to 100 renspond (convinience sampling). The analysis model that used in this research was the multiple linear regression. Based on the regression results found that trust and commitment positively affect to purchase intention consumen of electronic at Banda Aceh. Partially two variables that significantly affected to purchase intention, the two variables were trust and commitment (α= 0,05).","PeriodicalId":398248,"journal":{"name":"Indonesian Journal Economic Review (IJER)","volume":"160 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132475409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study was done to examine the effect from country of origin and knowledge of product on purchase intention and product evaluation as mediating variable (study at electronics product, Maspion at Banda Aceh), the respondents of this study is Banda Aceh's society (purposive sampling). Model analysis in this study is using path analysis. Based on result of the analysis found that country of origin have influence on purchase intention, knowledge of product have no influence on purchase intention, country of origin have influence on product evaluation, knowledge of product have influence on product evaluation, evaluation product have influence on purchase intention, the effect from country of origin to purchase intention mediated by product evaluation, and the knowledge of product to purchase intention mediated by product evaluation.
{"title":"The Influence of Country of Origin and Product Knowledge on Purchase Intentions and Product Evaluation as Mediation Variables (Study on Maspion Brand Electronic Products in Banda Aceh City)","authors":"Indra Akbar, Rahmat Arfan, Ricky Ariansyah, Mirnawati","doi":"10.35870/ijer.v1i2.46","DOIUrl":"https://doi.org/10.35870/ijer.v1i2.46","url":null,"abstract":"This study was done to examine the effect from country of origin and knowledge of product on purchase intention and product evaluation as mediating variable (study at electronics product, Maspion at Banda Aceh), the respondents of this study is Banda Aceh's society (purposive sampling). Model analysis in this study is using path analysis. Based on result of the analysis found that country of origin have influence on purchase intention, knowledge of product have no influence on purchase intention, country of origin have influence on product evaluation, knowledge of product have influence on product evaluation, evaluation product have influence on purchase intention, the effect from country of origin to purchase intention mediated by product evaluation, and the knowledge of product to purchase intention mediated by product evaluation.","PeriodicalId":398248,"journal":{"name":"Indonesian Journal Economic Review (IJER)","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132312186","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to determine the effect of position promotion and motivation on employee performance at Bank Aceh Syariah at the Beurawe Sub-Branch Office, Banda Aceh City, the hypothesis states that the factors of job promotion (X1) and motivation (X2) affect employee performance at Bank Aceh Syariah KCP Beurawe Banda Aceh. The results of this study indicate that job promotion has a significant influence on employee motivation at Bank Aceh Syariah at the Beurawe Sub-Branch Office, Banda Aceh City. Based on the computer output above, the correlation coefficient in the study obtained a value of 0.922 where with this value there is a relationship between the independent variable and the dependent variable is 92.2%. This means that promotion factors (X1) and motivation (X2) have a very strong relationship to employee performance at Bank Aceh Syariah KCP Beurawe Banda Aceh.
本研究旨在确定职位晋升和激励对班达亚齐市Beurawe支行亚齐伊斯兰银行员工绩效的影响，假设职位晋升(X1)和激励(X2)因素影响班达亚齐伊斯兰银行KCP Beurawe班达亚齐伊斯兰银行员工绩效。本研究结果表明，亚齐伊斯兰银行班达亚齐市伯拉维支行的职位晋升对员工动机有显著影响。根据以上计算机输出，本研究的相关系数为0.922，与此值对应的自变量与因变量的关系为92.2%。这意味着晋升因素(X1)和动机(X2)与亚齐银行(Bank Aceh Syariah KCP Beurawe Banda Aceh)的员工绩效有很强的关系。
{"title":"The Effect of Position Promotion and Motivation on The Performance at Aceh Sharia Bank Employees Branch Office Beurawe Banda Aceh City","authors":"S. Amri, Samsul Ikhbar, Nurfari","doi":"10.35870/ijer.v1i2.49","DOIUrl":"https://doi.org/10.35870/ijer.v1i2.49","url":null,"abstract":"This study aims to determine the effect of position promotion and motivation on employee performance at Bank Aceh Syariah at the Beurawe Sub-Branch Office, Banda Aceh City, the hypothesis states that the factors of job promotion (X1) and motivation (X2) affect employee performance at Bank Aceh Syariah KCP Beurawe Banda Aceh. The results of this study indicate that job promotion has a significant influence on employee motivation at Bank Aceh Syariah at the Beurawe Sub-Branch Office, Banda Aceh City. Based on the computer output above, the correlation coefficient in the study obtained a value of 0.922 where with this value there is a relationship between the independent variable and the dependent variable is 92.2%. This means that promotion factors (X1) and motivation (X2) have a very strong relationship to employee performance at Bank Aceh Syariah KCP Beurawe Banda Aceh.","PeriodicalId":398248,"journal":{"name":"Indonesian Journal Economic Review (IJER)","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128942792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aims to analyze the effect of environmental stimuli and social factors against impulsive buying tendency case study on Indomart consumers in Banda Aceh. The data analysis method used in this study was through data quality testing to determine the validity of each question item. Furthermore, hypothesis testing is carried out using the path analysis test tool. Based on the results of the research and discussion, it is known that the conclusions of the study are 1) The influence of environmental stimuli has a significant effect on positive emotions in Indomart Superstore consumers in Banda Aceh, 2) Social factors have a significant effect on positive emotions in Indomart Superstore consumer products in Banda Aceh, 3 ) Environmental stimuli have a significant negative effect on impulse buying at the Indomart Superstore in Banda Aceh, 4) The influence of social factors has a significant effect on impulse purchases at Indomart Superstore in Banda Aceh, 5) The influence of positive emotions has a significant effect on impulsive buying at the Indomart Superstore in the city Banda Aceh, 6) Positive emotions mediate environmental stimuli to impulse buying at Indomart Superstore in Banda Aceh city, and 7) Positive emotions mediate social factors to impulsive buying at Suzuya Superstore in Banda Aceh City.
{"title":"Effect of Environmental Stimuli and Social Factors Against Impulsive Buying Tendency: Emotions Positive as a Mediation Variable (Case Study on Indomart Consumers in Banda Aceh)","authors":"Zulfan Yusuf","doi":"10.35870/ijer.v1i2.47","DOIUrl":"https://doi.org/10.35870/ijer.v1i2.47","url":null,"abstract":"This study aims to analyze the effect of environmental stimuli and social factors against impulsive buying tendency case study on Indomart consumers in Banda Aceh. The data analysis method used in this study was through data quality testing to determine the validity of each question item. Furthermore, hypothesis testing is carried out using the path analysis test tool. Based on the results of the research and discussion, it is known that the conclusions of the study are 1) The influence of environmental stimuli has a significant effect on positive emotions in Indomart Superstore consumers in Banda Aceh, 2) Social factors have a significant effect on positive emotions in Indomart Superstore consumer products in Banda Aceh, 3 ) Environmental stimuli have a significant negative effect on impulse buying at the Indomart Superstore in Banda Aceh, 4) The influence of social factors has a significant effect on impulse purchases at Indomart Superstore in Banda Aceh, 5) The influence of positive emotions has a significant effect on impulsive buying at the Indomart Superstore in the city Banda Aceh, 6) Positive emotions mediate environmental stimuli to impulse buying at Indomart Superstore in Banda Aceh city, and 7) Positive emotions mediate social factors to impulsive buying at Suzuya Superstore in Banda Aceh City.","PeriodicalId":398248,"journal":{"name":"Indonesian Journal Economic Review (IJER)","volume":"51 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127074797","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The aim of this research is to measure the effect of reputation, responsiveness, gift-giving, and recommendation to customer bank switching behavior in the Bank BNI Meulaboh. Independent variables including are reputation, responsiveness, gift-giving, and recommendation. Multiple Regression Analysis methods are chosen by using Liker Scale with 100 samples. The result of this research shows for simultan test that dependent variable brand switching (Y) can be effected by independent variable reputation (XI), responsive (X2), gift-giving (X3) and the last recommendation (X4) with a significant 0, 000 < 0, 05. The result of this research shows for partial test that dependent variable brand switching (Y) can be effected by independent variable reputation (XI) with a significant 0,010 < 0,05 , responsive (X2) with a significant 0,004 < 0,05, gift-giving (X3) with a significant 0,000 < 0,05 and the last recommendation (X4) with a significant 0, 020 < 0, 05.
{"title":"The Effect of Reputation, Responsiveness, Giving Gifts and Recommendations on Customers Moving to Branch BNI Syariah Meulaboh Branch","authors":"Ijal Fahmi, Syamsul Rizal, Hamdani","doi":"10.35870/ijer.v1i1.20","DOIUrl":"https://doi.org/10.35870/ijer.v1i1.20","url":null,"abstract":"The aim of this research is to measure the effect of reputation, responsiveness, gift-giving, and recommendation to customer bank switching behavior in the Bank BNI Meulaboh. Independent variables including are reputation, responsiveness, gift-giving, and recommendation. Multiple Regression Analysis methods are chosen by using Liker Scale with 100 samples. The result of this research shows for simultan test that dependent variable brand switching (Y) can be effected by independent variable reputation (XI), responsive (X2), gift-giving (X3) and the last recommendation (X4) with a significant 0, 000 < 0, 05. The result of this research shows for partial test that dependent variable brand switching (Y) can be effected by independent variable reputation (XI) with a significant 0,010 < 0,05 , responsive (X2) with a significant 0,004 < 0,05, gift-giving (X3) with a significant 0,000 < 0,05 and the last recommendation (X4) with a significant 0, 020 < 0, 05.","PeriodicalId":398248,"journal":{"name":"Indonesian Journal Economic Review (IJER)","volume":"34 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116509005","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research was conducted to investigate the effect of brand images, perceived price, and perceived quality of purchase intention consumers of Panin Bank Banda Aceh. Respondents in this research were all employees of Wardah Cosmetics at Banda Aceh which amounted to 100 responds (convenience sampling). The analysis model that used in this research was the multiple linear regression. Based on the regression results found that brand images, perceived price, and perceived quality positively affect to purchase intention of consumers of Wardah Cosmetics at Banda Aceh. Partially only two variables that significantly affected purchase intention, two variables were brand image and perceived quality (a = 0,05), while the perceived price has no significant effect on purchase intention.
{"title":"Effect of Brand Image, Price, and Quality Perceived by Consumers on Interest in Buying Wardah Cosmetics Products in Banda Aceh City","authors":"Josi Farmiati, Ismail","doi":"10.35870/ijer.v1i1.17","DOIUrl":"https://doi.org/10.35870/ijer.v1i1.17","url":null,"abstract":"This research was conducted to investigate the effect of brand images, perceived price, and perceived quality of purchase intention consumers of Panin Bank Banda Aceh. Respondents in this research were all employees of Wardah Cosmetics at Banda Aceh which amounted to 100 responds (convenience sampling). The analysis model that used in this research was the multiple linear regression. Based on the regression results found that brand images, perceived price, and perceived quality positively affect to purchase intention of consumers of Wardah Cosmetics at Banda Aceh. Partially only two variables that significantly affected purchase intention, two variables were brand image and perceived quality (a = 0,05), while the perceived price has no significant effect on purchase intention.","PeriodicalId":398248,"journal":{"name":"Indonesian Journal Economic Review (IJER)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128955840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Modern marketing is not only oriented by developing good products, interesting rate members, and making them affordable for consumers, but the company has to build communication with the potential consumers in order to receive their aspirations and wills intended to fulfill and satisfy the consumers' need. This research is focused on the impact of marketing communication on the consumers' decision in using cellular card XL, through consumers' motivation. The goal of this study is to determine whether there is an indirect effect of marketing communication for consumer decisions through consumer motivation. The object of this study is the user's XL in Banda Aceh. The sampling method used in this study is the purposive sampling method, the method of sampling based on certain criteria. The analysis technique used is path analysis. The result of this study indicates that marketing communication directly has positive and significant effects on consumers' motivation, consumers' motivation has positive and significant effects on consumers' decisions, and marketing communication has positive and significant effects on consumers' decisions. Meanwhile, marketing communication indirectly has positive effects on consumers' decisions through consumers' motivation.
{"title":"The Effect of Marketing Communications on Consumer Decisions in Using The XL Cellular Card In Banda Aceh: Consumer Motivation a Mediation Variable","authors":"Jamali, M. Jamil","doi":"10.35870/ijer.v1i1.18","DOIUrl":"https://doi.org/10.35870/ijer.v1i1.18","url":null,"abstract":"Modern marketing is not only oriented by developing good products, interesting rate members, and making them affordable for consumers, but the company has to build communication with the potential consumers in order to receive their aspirations and wills intended to fulfill and satisfy the consumers' need. This research is focused on the impact of marketing communication on the consumers' decision in using cellular card XL, through consumers' motivation. The goal of this study is to determine whether there is an indirect effect of marketing communication for consumer decisions through consumer motivation. The object of this study is the user's XL in Banda Aceh. The sampling method used in this study is the purposive sampling method, the method of sampling based on certain criteria. The analysis technique used is path analysis. The result of this study indicates that marketing communication directly has positive and significant effects on consumers' motivation, consumers' motivation has positive and significant effects on consumers' decisions, and marketing communication has positive and significant effects on consumers' decisions. Meanwhile, marketing communication indirectly has positive effects on consumers' decisions through consumers' motivation.","PeriodicalId":398248,"journal":{"name":"Indonesian Journal Economic Review (IJER)","volume":"42 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121443441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study was done to examine the effect from the country of origin and knowledge of product on purchase intention and product evaluation as mediating variable (study at electronics product, Maspion at Banda Aceh), the respondents of this study is Banda Aceh's society (purposive sampling). Model analysis in this study is using path analysis. Based on the result of the analysis found that country of origin have an influence on purchase intention, knowledge of product have no influence on purchase intention, country of origin have an influence on product evaluation, knowledge of product have to influence on product evaluation, evaluation product have an influence on purchase intention, the effect from the country of origin to purchase intention mediated by product evaluation, and the knowledge of the product to purchase intention mediated by product evaluation.
{"title":"The Influence of Country of Origin and Product Knowledge on Purchase Intentions and Product Evaluation as Mediation Variables","authors":"Zulfan Yusuf, Sarboini","doi":"10.35870/ijer.v1i1.21","DOIUrl":"https://doi.org/10.35870/ijer.v1i1.21","url":null,"abstract":"This study was done to examine the effect from the country of origin and knowledge of product on purchase intention and product evaluation as mediating variable (study at electronics product, Maspion at Banda Aceh), the respondents of this study is Banda Aceh's society (purposive sampling). Model analysis in this study is using path analysis. Based on the result of the analysis found that country of origin have an influence on purchase intention, knowledge of product have no influence on purchase intention, country of origin have an influence on product evaluation, knowledge of product have to influence on product evaluation, evaluation product have an influence on purchase intention, the effect from the country of origin to purchase intention mediated by product evaluation, and the knowledge of the product to purchase intention mediated by product evaluation.","PeriodicalId":398248,"journal":{"name":"Indonesian Journal Economic Review (IJER)","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122382759","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The research was conducted to investigate the effect of service quality, perceived value, and the corporate image on consumer satisfaction in Bank Aceh. The sample used in this research was 177 people total customer savings of the population saving customers that saving in Bank Aceh. Primary data were collected by distributing the sheets of questions (questionnaire) conducted by the convenience sampling method. This research used multiple linear regression. Hypothesis testing was done by using a statistical test that is partially (t-test) and simultaneously (F test) with a significance level (a) of 5%. The results showed that the independent variables consisting of the variable service quality, perceived value, and the corporate image affects customer satisfaction savings on PT Bank Aceh either partially (t-test) or simultaneously (F test). Variable service quality was the most influential variable on customer satisfaction at PT Bank Aceh.
本研究旨在探讨亚齐银行的服务品质、感知价值及企业形象对消费者满意度的影响。本研究使用的样本是177人的总客户储蓄人口储蓄客户，储蓄在亚齐银行。采用方便抽样法发放问题(问卷)，收集初步资料。本研究采用多元线性回归。假设检验采用部分(t检验)和同时(F检验)的统计检验，显著性水平(a)为5%。结果表明，由变量服务质量、感知价值和企业形象组成的自变量对PT Bank Aceh的客户满意度储蓄有部分影响(t检验)或同时影响(F检验)。可变服务质量是对亚齐PT银行客户满意度影响最大的变量。
{"title":"Effect of Service Quality, Received Value, and Company Image on Customer Satisfaction Savings in PT. Bank Aceh Center Banda Aceh","authors":"M. Jamil, Jamali","doi":"10.35870/ijer.v1i1.19","DOIUrl":"https://doi.org/10.35870/ijer.v1i1.19","url":null,"abstract":"The research was conducted to investigate the effect of service quality, perceived value, and the corporate image on consumer satisfaction in Bank Aceh. The sample used in this research was 177 people total customer savings of the population saving customers that saving in Bank Aceh. Primary data were collected by distributing the sheets of questions (questionnaire) conducted by the convenience sampling method. This research used multiple linear regression. Hypothesis testing was done by using a statistical test that is partially (t-test) and simultaneously (F test) with a significance level (a) of 5%. The results showed that the independent variables consisting of the variable service quality, perceived value, and the corporate image affects customer satisfaction savings on PT Bank Aceh either partially (t-test) or simultaneously (F test). Variable service quality was the most influential variable on customer satisfaction at PT Bank Aceh.","PeriodicalId":398248,"journal":{"name":"Indonesian Journal Economic Review (IJER)","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126580361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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