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Federal work life programs and generational perception: an exploratory study using evidence from OPM’s work life survey 联邦工作生活计划和代际感知:一项使用人事管理局工作生活调查证据的探索性研究
Pub Date : 2023-10-04 DOI: 10.1080/12294659.2023.2256102
Lauren Bock Mullins, Jung Ah Yun, Shilpa Viswanath
ABSTRACTUnderstanding the work-life needs of all public sector employees is key to revitalizing government agencies and the services they deliver. Using the U.S. Office of Personnel Management’s very first Federal Work Life Survey (2018), this study examines intergenerational variations of perceived satisfaction from federal work-life programs, supervisory support to participate in federal work life programs, and the moderating effect of work-life programs on an employee’s intention to leave. Our study confirms the existence of generational differences amongst millennials, generation X, baby boomers, and traditionalists and highlights the benefits of work-life programs for employees across generations, with particular emphasis on their attractiveness to younger workers, and the need to discover and create innovative ways to retain workers across generations in the federal workforce.KEYWORDS: Federal work-life programsgenerational differencesintention to leavefederal work life survey Disclosure statementNo potential conflict of interest was reported by the author(s).Additional informationNotes on contributorsLauren Bock MullinsLauren Bock Mullins, PhD is an Associate Professor at the Chazanoff School of Business, CUNY College of Staten Island with a PhD from Rutgers University – Newark SPAA. Her research focuses on human resource management, work-life and sustainability.Jung Ah YunJung Ah (Claire) Yun, PhD is an Assistant Professor in the School of Public Administration and Criminal Justice at Kean University. She earned her PhD from Rutgers University – Newark SPAA.Her research focuses on public and nonprofit management including collaborative governance, human resource management, and financial management.Shilpa ViswanathShilpa Viswanath, PhD is an Assistant Professor of Public Administration at John Jay College of Criminal Justice at CUNY. She earned her PhD from Rutgers University – Newark SPAA and her research focuses on public sector human resource management and comparative public administration.
摘要了解所有公共部门雇员的工作生活需求是振兴政府机构及其提供的服务的关键。本研究利用美国人事管理办公室的第一份联邦工作生活调查(2018年),研究了联邦工作生活计划、参与联邦工作生活计划的主管支持以及工作生活计划对员工离职意愿的调节作用所带来的感知满意度的代际变化。我们的研究证实了千禧一代、X一代、婴儿潮一代和传统主义者之间存在代际差异,并强调了工作-生活计划对各代员工的好处,特别强调了它们对年轻员工的吸引力,以及发现和创造创新方式以保留联邦劳动力中各代员工的必要性。关键词:联邦工作生活计划;代际差异;离开联邦工作生活调查的意向披露声明作者未报告潜在的利益冲突。作者简介:lauren Bock Mullins,博士,史坦顿岛市立大学查扎诺夫商学院副教授,拥有罗格斯大学纽瓦克分校博士学位。她的研究重点是人力资源管理、工作-生活和可持续发展。Jung Ah (Claire) Yun,博士,肯恩大学公共管理与刑事司法学院助理教授。她在罗格斯大学纽瓦克SPAA获得博士学位。她的研究重点是公共和非营利组织管理,包括协同治理、人力资源管理和财务管理。希尔帕·维斯瓦纳特(Shilpa Viswanath)博士,纽约市立大学约翰·杰伊刑事司法学院公共行政助理教授。她在罗格斯大学纽瓦克分校获得博士学位,主要研究公共部门人力资源管理和比较公共管理。
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引用次数: 0
Discretion and its effects: analyzing the role of street-level bureaucrats’ enforcement styles 自由裁量权及其影响:分析街道官员执法风格的作用
Pub Date : 2023-10-02 DOI: 10.1080/12294659.2023.2286671
Mohmmed Salah Hassan, Hussam Al Halbusi, Ahmad Bayiz Ahmad, Fadi Abdelfattah, Zahraa Thamir, Raja Noriza Raja Ariffin
ABSTRACT This research examines the intricacies of street-level bureaucracy, focusing on how bureaucrats’ discretionary powers affect their enforcement strategies during face-to-face interactions with clients. The study constructs an in-depth theoretical framework that blends elements from street-level bureaucracy theory and implementation studies. Structural equation modeling reveals a significant positive correlation between bureaucratic discretion and the perceived meaningfulness to clients, highlighting the roles of facilitation and accommodation enforcement style in determining enforcement approaches. However, the legalistic enforcement approach tends to create adverse impressions among clients and confines the decision-making capabilities of bureaucrats. The findings shed new light on street-level bureaucrats’ complex enforcement styles and behaviors, underscoring the critical interplay between their perceptions and enforcement methods in shaping their approach to policy implementation and public engagement. The study concludes by discussing these findings’ theoretical and practical implications, thereby enriching the conversation surrounding public administration theories and personnel management within public sector institutions.
ABSTRACT 本研究探讨了街头官僚制的复杂性,重点关注官僚的自由裁量权如何影响他们在与客户面对面交流时的执法策略。该研究构建了一个深入的理论框架,融合了街道官僚制理论和执行研究的要素。结构方程模型显示,官僚自由裁量权与服务对象感知到的意义之间存在显著的正相关关系,突出了促进性和通融性执法风格在决定执法方式中的作用。然而,法律化的执法方式往往会给服务对象造成负面印象,并限制官僚的决策能力。研究结果揭示了街道官员复杂的执法风格和行为,强调了他们的观念和执法方法之间的重要相互作用,影响了他们的政策实施和公众参与方式。研究最后讨论了这些发现的理论和实践意义,从而丰富了围绕公共行政理论和公共部门机构人事管理的对话。
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引用次数: 0
Public service motivation, job satisfaction, and turnover intention: evidence from the Ministry of Health, Zambia 公共服务动机、工作满意度和离职意向:来自赞比亚卫生部的证据
Pub Date : 2023-07-03 DOI: 10.1080/12294659.2023.2256101
James Gutinyu, Yongjin Chang
ABSTRACT The current study examines relationships between public service motivation, job satisfaction, and turnover intention of public employees in Zambia. We conducted a structural equation model analysis based on the survey data collected from 246 public employees in a public hospital in Lusaka, Zambia. The analysis results confirm that self-sacrifice, a dimension of PSM, is positively associated with job satisfaction, and job satisfaction is negatively related to turnover intention. However, self-sacrifice is not directly related to the turnover intention of public employees in this study.
摘要 本研究探讨了赞比亚公职人员的公共服务动机、工作满意度和离职意向之间的关系。我们根据从赞比亚卢萨卡一家公立医院的 246 名公职人员收集到的调查数据进行了结构方程模型分析。分析结果证实,作为 PSM 维度之一的自我牺牲与工作满意度呈正相关,而工作满意度与离职意向呈负相关。然而,在本研究中,自我牺牲与公立医院员工的离职意向并无直接关系。
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引用次数: 0
The impact of networking characteristics on perceived individual performance: evidence from Seoul metropolitan government in Korea 网络特征对个人绩效感知的影响:韩国首尔市政府提供的证据
Pub Date : 2023-07-03 DOI: 10.1080/12294659.2023.2256098
Sangyub Ryu, Namhee Kim
ABSTRACT The current study investigates networking’s impact on individual performance with special attention paid to the frequency and necessity dimensions of networking. Motivated by the importance-performance analysis methodology, this study conducts a frequency-necessity analysis to investigate networking characteristics, which leads to four networking types. Data collected from metropolitan government officials in Seoul Metropolitan Government, Korea reveal that necessary but infrequent networking, as well as unnecessary but frequent networking, negatively influences individual performance, compared to networking with necessary and frequent networking partners. The study concludes with a call for strategic networking.
ABSTRACT 本研究探讨了人际网络对个人绩效的影响,并特别关注了人际网络的频率和必要性维度。受重要性-绩效分析方法的启发,本研究采用频率-必要性分析方法来研究人际网络的特征,并由此得出四种人际网络类型。从韩国首尔市政府官员那里收集的数据显示,与与必要和频繁的网络伙伴建立联系相比,必要但不频繁的网络联系以及不必要但频繁的网络联系会对个人绩效产生负面影响。研究最后呼吁建立战略性网络。
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引用次数: 0
Budgetary politics in the National Assembly of South Korea: who gets what from legislative budgets? 韩国国会的预算政治:谁从立法预算中得到了什么?
Pub Date : 2023-07-03 DOI: 10.1080/12294659.2023.2256100
Seokju Bae, Sunjoo Kwak
ABSTRACT This paper attempts to shed light on budgetary politics in the National Assembly of South Korea by examining what we call a legislative budget. For analytical purposes, a legislative budget is defined as an increased or newly added budget at the comprehensive review stage of the Special Committee on Budget and Accounts. Using budget review reports from FY 2012 to FY 2015, we analyzed who benefits from legislative budgets and what types of policies and budgets are prioritized in legislative budgets. The results show that budgets for public agencies and a variety of institutions in the private sector prevailed over national and local budgets and that budgets for distributive policy accounted for an overwhelmingly larger portion than budgets for regulatory and redistributive policy. The study also finds that the ruling party and its home region secured more legislative budgets than the opposition parties and their regions.
ABSTRACT 本文试图通过研究我们所说的立法预算来揭示韩国国会的预算政治。为便于分析,立法预算被定义为预算和决算特别委员会全面审查阶段增加或新增的预算。利用 2012 财年至 2015 财年的预算审查报告,我们分析了谁从立法预算中受益,以及立法预算优先考虑哪些类型的政策和预算。结果表明,公共机构和私营部门各种机构的预算优先于国家和地方预算,分配政策预算所占的比例绝大多数高于监管和再分配政策预算。研究还发现,执政党及其所在地区比反对党及其所在地区获得了更多的立法预算。
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引用次数: 0
How emotionally intelligent employees manage their internal employability through role-based job crafting? – evidence from public sector enterprises 情商高的员工如何通过基于角色的工作设计管理其内部就业能力?- 来自公共部门企业的证据
Pub Date : 2023-07-03 DOI: 10.1080/12294659.2023.2256099
S. Sameer, Pushpendra Priyadarshi
ABSTRACT Acknowledging the relevance of work environment in influencing job-related choices, this paper examines the relationship between emotional intelligence, role-based job crafting i.e. task, relational and cognitive crafting, job autonomy and internal employability. The role of job autonomy as a moderator and role-based job crafting as mediator between emotional intelligence and internal employability has also been examined. The study was conducted on 296 managers working in Indian public sector enterprises and found interesting findings including a positive and direct effect of emotional intelligence on all three forms of role-based job crafting and internal employability. The results for mediation effect of job crafting and moderation effect of job autonomy varied depending upon the form of role-based job crafting. The paper discusses theoretical implications and practical relevance of these findings and may provide a direction for interlinking job demands-resources and conservation of resource theories.
摘要 本文认识到工作环境对工作相关选择的影响,研究了情绪智力、基于角色的工作设计(即任务、关系和认知设计)、工作自主性和内部就业能力之间的关系。研究还探讨了工作自主性在情商和内部就业能力之间的调节作用以及基于角色的工作设计在两者之间的中介作用。研究对象是在印度公共部门企业工作的 296 名管理人员,发现了一些有趣的结论,包括情商对基于角色的工作设计和内部就业能力的三种形式都有直接的积极影响。工作设计的中介效应和工作自主性的调节效应因基于角色的工作设计形式而异。本文讨论了这些研究结果的理论意义和现实意义,并为工作需求-资源和资源保护理论的相互联系提供了一个方向。
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引用次数: 0
Ethical leadership, psychological capital, work engagement and job satisfaction: the moderating role of moral identity in the Malawi government sector 道德领导、心理资本、工作投入和工作满意度:马拉维政府部门道德认同的调节作用
Pub Date : 2023-07-03 DOI: 10.1080/12294659.2023.2261297
Shu-Ling Chen, Msuku Zikani
ABSTRACT Based on social learning theory , this study investigates whether psychological capital mediates the ethical leadership- work engagement link and the ethical leadership-job satisfaction link. Again, it tests whether moral identity moderates the relationship between ethical leadership and psychological capital. With data collected from 177 public servants in Malawi, this study’s findings reveal that psychological capital fully mediates the relationship between ethical leadership and work engagement while it partially mediates the ethical leadership-job satisfaction link. Furthermore, the results reveal that moral identity moderates the relationship between ethical leadership and psychological capital. The study has important implications for practice especially in human resource management in developing and adopting practices that promote work engagement and job satisfaction among employees.
ABSTRACT 本研究以社会学习理论为基础,探讨心理资本是否能调节道德领导与工作投入的关系以及道德领导与工作满意度的关系。此外,本研究还检验了道德认同是否调节了道德领导与心理资本之间的关系。本研究收集了马拉维 177 名公务员的数据,研究结果表明,心理资本完全调节了道德领导与工作投入之间的关系,而部分调节了道德领导与工作满意度之间的关系。此外,研究结果还显示,道德认同调节了道德领导与心理资本之间的关系。这项研究对实践具有重要意义,尤其是对人力资源管理部门开发和采用促进员工工作投入度和工作满意度的实践具有重要意义。
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引用次数: 0
Evidence-inclusive communication: steering crisis leadership outcomes in Portugal, Brazil, New Zealand, and the US 证据包容性沟通:指导葡萄牙、巴西、新西兰和美国的危机领导成果
Pub Date : 2023-07-03 DOI: 10.1080/12294659.2023.2246738
F. Donadelli, Markus Luczak-Rösch, R. Fischer, Nancy Li
ABSTRACT While the essence of leadership communication is recognized as a linchpin in crisis management, the distinct characteristics that define successful communication are often unknown. Recent perspectives on the topic highlight the importance of incorporating political and value-based considerations to achieve a balanced communication style during a crisis. This article empirically tests these claims by examining whether an evidence-inclusive communication style of leadership tends to yield more successful outcomes in crisis management. We compare speeches by leaders from Portugal, Brazil, the United States, and New Zealand, to assess the main explicit knowledge and value bases of decision-making. Our findings suggest that success of a crisis response is associated with a leader’s ability to effectively communicate an evidence-based narrative, inclusive of different evidence sources, when tackling pressing and complex issues such as the COVID-19 pandemic.
虽然领导沟通的本质被认为是危机管理的关键,但定义成功沟通的独特特征往往是未知的。最近关于这一主题的观点强调了将政治和基于价值的考虑结合起来的重要性,以便在危机期间实现平衡的沟通方式。本文通过检验一种证据包容型的领导沟通风格是否倾向于在危机管理中产生更成功的结果,对这些说法进行了实证检验。我们比较了葡萄牙、巴西、美国和新西兰领导人的演讲,以评估决策的主要显性知识和价值基础。我们的研究结果表明,在应对COVID-19大流行等紧迫而复杂的问题时,危机应对的成功与领导者有效传达基于证据的叙事(包括不同证据来源)的能力有关。
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引用次数: 0
Leveraging procurement for a sustainable future 利用采购促进可持续未来
Pub Date : 2023-07-03 DOI: 10.1080/12294659.2023.2260041
A. Dimand, Nicole Darnall, Shirley-Ann Behravesh
ABSTRACT More than 40 percent of an organization’s total carbon footprint relates to its procurement. This means that addressing climate change, environmental and social impacts will require a robust sustainable procurement approach. Yet procurement is often overlooked as an impactful sustainability strategy. We address this issue by discussing the opportunity that sustainable procurement presents, to mitigate global sustainability impacts. We present an overview of the current practice and research landscape together with future opportunities for both, while making the case for leveraging procurement to build a sustainable future.
摘要 组织总碳足迹的 40% 以上与采购有关。这意味着,要应对气候变化、环境和社会影响,就必须采取强有力的可持续采购方法。然而,作为一项具有影响力的可持续发展战略,采购往往被忽视。针对这一问题,我们讨论了可持续采购为减轻全球可持续发展影响带来的机遇。我们概述了当前的实践和研究情况,以及两者的未来机遇,同时提出了利用采购建设可持续未来的理由。
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引用次数: 0
Insights on co-creation in Mexico: challenges to its application of public-private partnerships 墨西哥共同创造的见解:公私伙伴关系应用的挑战
Pub Date : 2023-04-03 DOI: 10.1080/12294659.2023.2202954
Noé K. Kouassi, Heidi Jane M. Smith, Rocío Huerta Cuervo
ABSTRACT Co-creation has captured the attention of policy makers and public administrators, not only in developed countries, but also in emerging countries. Its objective is to grant a more central role to citizens/users in the policy process to create public value. While the theory continues to be relatively dispersed in the academic literature, there have been few empirical studies evaluating its applicability in improving public management processes. This article challenges the concept of co-creation by providing an analysis of public-private partnerships (PPPs) in Mexico. Theoretical reflections indicate that co-creation can improve social profitability of projects by proving a participative solution to inefficiencies that are characterized by PPPs. However, the institutional and organizational barriers that hinder a state’s development and progress to develop an effective bureaucracy are still prominent lacking, especially in the developing country context, where corruption is produce and not co-creation.
共同创造不仅在发达国家,而且在新兴国家也引起了决策者和公共管理者的关注。它的目标是让公民/用户在政策制定过程中发挥更重要的作用,以创造公共价值。虽然该理论在学术文献中仍然相对分散,但很少有实证研究评估其在改善公共管理过程中的适用性。本文通过对墨西哥公私伙伴关系(ppp)的分析,对共同创造的概念提出了挑战。理论反思表明,共同创造为ppp模式下的低效率提供了一种参与式解决方案,从而提高了项目的社会盈利能力。然而,阻碍一个国家发展和发展有效官僚机构的制度和组织障碍仍然明显缺乏,特别是在发展中国家,腐败是产生的,而不是共同创造的。
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引用次数: 0
期刊
International Review of Public Administration
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