Pub Date : 2021-01-02DOI: 10.1080/15475778.2021.1880878
A. Rajagopal
Abstract This study analyzes the impact of customer segmentation, customer acquisition and retention, and customer behavior on entrepreneurial productivity and quality of the startup enterprises in Mexico. These enterprises tend to gain higher market share by implementing customer-centric approach through various variables such as demand stimulation, promoting their brand in ambidextrous market segments, product referrals, and cognitive variables such as psychodynamics, anthropomorphic attitude, and repeat buying behavior. Information gathered from 308 respondents was admitted to data analysis process. In all, information from 88% of the respondents was considered for data analysis. In view of the findings discussed in the study, it can be stated that the customer-centric approach of startup enterprises leads to anthropomorphic orientation among customers who are oriented toward technology and innovation. Startup enterprises encourage these customers to actively interact on digital platforms and inter-personal forums to promote a positive word-of-mouth leading to an increase in the purchase intentions by the potential customers.
{"title":"Effects of collective intelligence and self-reference consumption on entrepreneurial productivity and quality in niche markets","authors":"A. Rajagopal","doi":"10.1080/15475778.2021.1880878","DOIUrl":"https://doi.org/10.1080/15475778.2021.1880878","url":null,"abstract":"Abstract This study analyzes the impact of customer segmentation, customer acquisition and retention, and customer behavior on entrepreneurial productivity and quality of the startup enterprises in Mexico. These enterprises tend to gain higher market share by implementing customer-centric approach through various variables such as demand stimulation, promoting their brand in ambidextrous market segments, product referrals, and cognitive variables such as psychodynamics, anthropomorphic attitude, and repeat buying behavior. Information gathered from 308 respondents was admitted to data analysis process. In all, information from 88% of the respondents was considered for data analysis. In view of the findings discussed in the study, it can be stated that the customer-centric approach of startup enterprises leads to anthropomorphic orientation among customers who are oriented toward technology and innovation. Startup enterprises encourage these customers to actively interact on digital platforms and inter-personal forums to promote a positive word-of-mouth leading to an increase in the purchase intentions by the potential customers.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"26 1","pages":"39 - 57"},"PeriodicalIF":0.0,"publicationDate":"2021-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2021.1880878","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44501876","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-01DOI: 10.1080/15475778.2020.1858668
H. Sabri, Zakareya Abu-Atiah
Abstract This study investigates team performance effectiveness in the relation to team members’ Knowledge, Skills and Ability (KSA) in the context of an Arab country, namely Jordan. The study also examines if differences exist between its results and the results of other studies conducted in Western societies to contribute to the development of comparative research in the area of teamwork KSAs and team performance effectiveness. The study utilized Uhl‐Bien and Graen “Work Unit Effectiveness (WUE)” survey and Stevens and Campion KSA test. Data were collected from ninety‐nine (99) employees comprising twenty teams (20) in a Hygiene paper manufacturing company. The study offers practical implications for human resource management professionals for employing the best practice in evaluating teams’ performance effectiveness and measuring teams’ Knowledge, skills and ability in order to reconsider their training plans, selection and recruitment processes. This is the first study that adopts valid instruments of measurement, that are used and tested in other international studies, to examine the relation between teams performance in light of individuals’ KSA in a non‐Western context.
{"title":"Assessing team performance effectiveness through teamwork knowledge, skills and ability (ksas) in a non-Western context","authors":"H. Sabri, Zakareya Abu-Atiah","doi":"10.1080/15475778.2020.1858668","DOIUrl":"https://doi.org/10.1080/15475778.2020.1858668","url":null,"abstract":"Abstract This study investigates team performance effectiveness in the relation to team members’ Knowledge, Skills and Ability (KSA) in the context of an Arab country, namely Jordan. The study also examines if differences exist between its results and the results of other studies conducted in Western societies to contribute to the development of comparative research in the area of teamwork KSAs and team performance effectiveness. The study utilized Uhl‐Bien and Graen “Work Unit Effectiveness (WUE)” survey and Stevens and Campion KSA test. Data were collected from ninety‐nine (99) employees comprising twenty teams (20) in a Hygiene paper manufacturing company. The study offers practical implications for human resource management professionals for employing the best practice in evaluating teams’ performance effectiveness and measuring teams’ Knowledge, skills and ability in order to reconsider their training plans, selection and recruitment processes. This is the first study that adopts valid instruments of measurement, that are used and tested in other international studies, to examine the relation between teams performance in light of individuals’ KSA in a non‐Western context.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"25 1","pages":"300 - 320"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2020.1858668","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44980604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-01DOI: 10.1080/15475778.2020.1854025
M. Raza, Noor Ul Hadi, Majid Khan, B. Mujtaba
Abstract Organizational justice is found to act as an impetus that eventually triggers certain behaviors. As such, the purpose of this paper is to investigate the relationship among dimensions of distributive, procedural, interpersonal, and informational organizational justice with “instigated workplace incivility” (equity perspective) in the tourism industry. The study also considered the interactive roles of Islamic work ethics (IWE) and trust in the leader (TIL). Data were collected from the employees working in different hotels (n = 363). Three dimensions of organizational justice had a statistically significant impact on IWI, while informational justice had an insignificant effect. Results also revealed that IWE and TIL do affect the hypothesized relationships. The study is a step toward understanding the importance of organizational justice in the tourism industry which can apply across transnational boundaries in the Islamic nations.
{"title":"Empirical evidence of organizational justice and incivility in the tourism industry: Assessing the moderating role of Islamic work ethics and trust in leader","authors":"M. Raza, Noor Ul Hadi, Majid Khan, B. Mujtaba","doi":"10.1080/15475778.2020.1854025","DOIUrl":"https://doi.org/10.1080/15475778.2020.1854025","url":null,"abstract":"Abstract Organizational justice is found to act as an impetus that eventually triggers certain behaviors. As such, the purpose of this paper is to investigate the relationship among dimensions of distributive, procedural, interpersonal, and informational organizational justice with “instigated workplace incivility” (equity perspective) in the tourism industry. The study also considered the interactive roles of Islamic work ethics (IWE) and trust in the leader (TIL). Data were collected from the employees working in different hotels (n = 363). Three dimensions of organizational justice had a statistically significant impact on IWI, while informational justice had an insignificant effect. Results also revealed that IWE and TIL do affect the hypothesized relationships. The study is a step toward understanding the importance of organizational justice in the tourism industry which can apply across transnational boundaries in the Islamic nations.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"25 1","pages":"274 - 299"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2020.1854025","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43076965","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-01DOI: 10.1080/15475778.2020.1855067
K. Becker
{"title":"The Journal of Transnational Management and the IMDA","authors":"K. Becker","doi":"10.1080/15475778.2020.1855067","DOIUrl":"https://doi.org/10.1080/15475778.2020.1855067","url":null,"abstract":"","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"25 1","pages":"257 - 258"},"PeriodicalIF":0.0,"publicationDate":"2020-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2020.1855067","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43804464","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-09-14DOI: 10.1080/15475778.2020.1799659
A. Mucelli, Anna Alon, Cristiano Venturini, Dominique Lepore
Abstract The paper aims to explain how new cash management practices can be used to address institutional complexity in Multinational Enterprises (MNEs) and which are the effects on the organizational form. Based on a case study, cash pooling reveals to be an effective response for dealing with the financial crisis, even if shifting the complexity at an organizational level. Indeed, the MNE selected had to manage a centralized and decentralized organizational structure since the financial solution could not be adopted for all subsidiaries. The study shows that cash pooling can act as an organizational response only if a constant dialogue with subsidiaries is ensured.
{"title":"Cash pooling: An organizational response to institutional complexity","authors":"A. Mucelli, Anna Alon, Cristiano Venturini, Dominique Lepore","doi":"10.1080/15475778.2020.1799659","DOIUrl":"https://doi.org/10.1080/15475778.2020.1799659","url":null,"abstract":"Abstract The paper aims to explain how new cash management practices can be used to address institutional complexity in Multinational Enterprises (MNEs) and which are the effects on the organizational form. Based on a case study, cash pooling reveals to be an effective response for dealing with the financial crisis, even if shifting the complexity at an organizational level. Indeed, the MNE selected had to manage a centralized and decentralized organizational structure since the financial solution could not be adopted for all subsidiaries. The study shows that cash pooling can act as an organizational response only if a constant dialogue with subsidiaries is ensured.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"25 1","pages":"259 - 273"},"PeriodicalIF":0.0,"publicationDate":"2020-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2020.1799659","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41385521","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-09DOI: 10.1080/15475778.2020.1788916
Fredrick Ikpesu, A. Akinola, Olapeju A. Ikpesu
Abstract The majority of the existing literature has explicitly stated the positive effect of remittances on the development of the banking sector in an evolving market. Nevertheless, very little is known when an institution is taking into account the link between remittance flows and banking sector development. In this paper, the study draws data from 34 emerging economies within the SSA and employs a panel EGLS approach. We confirm a negative effect of remittance flows on banking sector development in the region. Besides, we also confirm that institutions affect banking sector development positively in the region. We recommend the need to develop and strengthen institutions to reduce the informal transfer of remittance in the region. Likewise, enhancing institutional infrastructure would boost the development of the banking sector.
{"title":"Remittance flows and banking sector development in emerging markets: Do institutions matter?","authors":"Fredrick Ikpesu, A. Akinola, Olapeju A. Ikpesu","doi":"10.1080/15475778.2020.1788916","DOIUrl":"https://doi.org/10.1080/15475778.2020.1788916","url":null,"abstract":"Abstract The majority of the existing literature has explicitly stated the positive effect of remittances on the development of the banking sector in an evolving market. Nevertheless, very little is known when an institution is taking into account the link between remittance flows and banking sector development. In this paper, the study draws data from 34 emerging economies within the SSA and employs a panel EGLS approach. We confirm a negative effect of remittance flows on banking sector development in the region. Besides, we also confirm that institutions affect banking sector development positively in the region. We recommend the need to develop and strengthen institutions to reduce the informal transfer of remittance in the region. Likewise, enhancing institutional infrastructure would boost the development of the banking sector.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"27 1","pages":"85 - 96"},"PeriodicalIF":0.0,"publicationDate":"2020-07-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2020.1788916","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41414113","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-07DOI: 10.1080/15475778.2020.1789412
Purwa Srivastava, S. Varshney
Abstract Purpose This study explores the relationship of investment done by domestic institutional investors (DII) and stock market returns. The paper covers a bigger definition of DII’s, bifurcating them into four categories, (a) mutual fund, (b) venture capital fund, (c) financial institutions and (d) insurance companies who have invested in national stock exchange of India. Design/Methodology The study uses CNX Nifty 50 to represent the stock market of India. ARDL bound testing cointegration model is applied to find the relationship between the Dependent variable (nifty 50) and Independent variables (mutual fund, venture capital fund, Indian financial institution and insurance companies) Practical implication This analysis will help regulatory authorities to improvise on policy making on investment in stock market for insurance companies, financial institution, venture capital fund and mutual fund. The surge in domestic institutional equity inflows, will help to insulate the Indian equity market from the high velocity traders of overseas. Originality/value This is the first study to undertake domestic institutional investors at a disintegrated level.
{"title":"The relationship of domestic institutional investors and India stock market returns: An ARDL bound testing approach","authors":"Purwa Srivastava, S. Varshney","doi":"10.1080/15475778.2020.1789412","DOIUrl":"https://doi.org/10.1080/15475778.2020.1789412","url":null,"abstract":"Abstract Purpose This study explores the relationship of investment done by domestic institutional investors (DII) and stock market returns. The paper covers a bigger definition of DII’s, bifurcating them into four categories, (a) mutual fund, (b) venture capital fund, (c) financial institutions and (d) insurance companies who have invested in national stock exchange of India. Design/Methodology The study uses CNX Nifty 50 to represent the stock market of India. ARDL bound testing cointegration model is applied to find the relationship between the Dependent variable (nifty 50) and Independent variables (mutual fund, venture capital fund, Indian financial institution and insurance companies) Practical implication This analysis will help regulatory authorities to improvise on policy making on investment in stock market for insurance companies, financial institution, venture capital fund and mutual fund. The surge in domestic institutional equity inflows, will help to insulate the Indian equity market from the high velocity traders of overseas. Originality/value This is the first study to undertake domestic institutional investors at a disintegrated level.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"27 1","pages":"97 - 116"},"PeriodicalIF":0.0,"publicationDate":"2020-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2020.1789412","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45252774","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-02DOI: 10.1080/15475778.2020.1798074
K. Becker
{"title":"The Journal of Transnational Management and the IMDA","authors":"K. Becker","doi":"10.1080/15475778.2020.1798074","DOIUrl":"https://doi.org/10.1080/15475778.2020.1798074","url":null,"abstract":"","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"25 1","pages":"173 - 175"},"PeriodicalIF":0.0,"publicationDate":"2020-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2020.1798074","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43816634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-28DOI: 10.1080/15475778.2020.1770016
Neetu Yadav, André de Waal
Abstract The continuing quest of Indian companies to become leading in the region leads to two research questions: (1) How high performing are Indian organizations currently, compared to other Asian organizations? and (2) What do Indian organizations need to focus on to become truly world-class? We investigate the answers on these two questions using the High Performance Organization (HPO) Framework - a scientifically holistic improvement framework - that evaluates whether organizations are high-performing, and if not, what they need to focus on to become HPO. The study also compares HPO scores of Indian organisations with other Asian companies.
{"title":"Comparison of Indian with Asian organizations using the high performance organization framework: an empirical approach","authors":"Neetu Yadav, André de Waal","doi":"10.1080/15475778.2020.1770016","DOIUrl":"https://doi.org/10.1080/15475778.2020.1770016","url":null,"abstract":"Abstract The continuing quest of Indian companies to become leading in the region leads to two research questions: (1) How high performing are Indian organizations currently, compared to other Asian organizations? and (2) What do Indian organizations need to focus on to become truly world-class? We investigate the answers on these two questions using the High Performance Organization (HPO) Framework - a scientifically holistic improvement framework - that evaluates whether organizations are high-performing, and if not, what they need to focus on to become HPO. The study also compares HPO scores of Indian organisations with other Asian companies.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"25 1","pages":"176 - 194"},"PeriodicalIF":0.0,"publicationDate":"2020-05-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2020.1770016","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47027682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-21DOI: 10.1080/15475778.2020.1765715
Debasish Roy
Abstract Hofstede’s seminal work on cross-cultural dimensions was based on his survey of more than 116,000 IBM employees in 40 countries. Hofstede argued that the work-related cultural values and ethics were the closest indicators of national cultures of respective nations and their populations and classified the countries based on the data of six individual parameters (indices). However, a strong necessity was felt for constructing a composite index which will incorporate all the six cultural dimension indices individually and in a collective manner in order to serve two major objectives: first, to establish a linear regressionary relationship between the composite index coined as Hofstede’s Global Cultural Dimension Index (HGCDI) and the individual cultural dimension indices and the Cumulative Cultural Dimension Index (CCDI) respectively [CCDI is the sum of all the six cultural dimension indices]; and second, to derive the regional surface areas of the HGCDI, individual cultural indices, and CCDI which will help us to analyze the dual effects of individual cultural dimension indices separately and collectively on the HGCDI. HGCDI’s computation is based on the complete cross-sectional data sets of 64 countries around the world. The data sets of other countries are purposely omitted due to the paucity or non-availability of data for all the six cultural dimension indices.
{"title":"Formulation of Hofstede’s Global Cultural Dimension Index (HGCDI): A cross-country study","authors":"Debasish Roy","doi":"10.1080/15475778.2020.1765715","DOIUrl":"https://doi.org/10.1080/15475778.2020.1765715","url":null,"abstract":"Abstract Hofstede’s seminal work on cross-cultural dimensions was based on his survey of more than 116,000 IBM employees in 40 countries. Hofstede argued that the work-related cultural values and ethics were the closest indicators of national cultures of respective nations and their populations and classified the countries based on the data of six individual parameters (indices). However, a strong necessity was felt for constructing a composite index which will incorporate all the six cultural dimension indices individually and in a collective manner in order to serve two major objectives: first, to establish a linear regressionary relationship between the composite index coined as Hofstede’s Global Cultural Dimension Index (HGCDI) and the individual cultural dimension indices and the Cumulative Cultural Dimension Index (CCDI) respectively [CCDI is the sum of all the six cultural dimension indices]; and second, to derive the regional surface areas of the HGCDI, individual cultural indices, and CCDI which will help us to analyze the dual effects of individual cultural dimension indices separately and collectively on the HGCDI. HGCDI’s computation is based on the complete cross-sectional data sets of 64 countries around the world. The data sets of other countries are purposely omitted due to the paucity or non-availability of data for all the six cultural dimension indices.","PeriodicalId":40044,"journal":{"name":"Journal of Transnational Management","volume":"25 1","pages":"195 - 224"},"PeriodicalIF":0.0,"publicationDate":"2020-05-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/15475778.2020.1765715","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47043518","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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