Pub Date : 2008-06-28DOI: 10.1109/IEMCE.2008.4617973
Patrick Beaujean, Dirk Kristes, R. Schmitt
Product quality is traditionally seen as the intersection of customer requirements on the one side and the product characteristics on the other. This classical understanding of quality is insufficient to cover all entrepreneurial conditions. It needs to be enlarged by a holistic, more market oriented view. To cover all economical requirements the articulated and implicated customer demands, the defined management strategy and the actual companies' ability should be taken into account. To face these challenges a new quality management framework is required, which allows a holistic organization of the corporate quality management. The architecture of such a model should enable companies to visualize, harmonize and align their project and process landscape to increase production systems' efficiency and effectiveness. Thus, the introduced life-cycle-oriented Aachen Quality Management Model provides such a framework which allows a holistic analysis, assessment and improvement of production systems to increase productivity. The explicit consideration of the customer requirements, the corporate orientation and the corporate skills represents a paradigm shift towards other quality management models like EFQM or the ISO 9000 family.
{"title":"Entrepreneurial quality management — A new definition of quality","authors":"Patrick Beaujean, Dirk Kristes, R. Schmitt","doi":"10.1109/IEMCE.2008.4617973","DOIUrl":"https://doi.org/10.1109/IEMCE.2008.4617973","url":null,"abstract":"Product quality is traditionally seen as the intersection of customer requirements on the one side and the product characteristics on the other. This classical understanding of quality is insufficient to cover all entrepreneurial conditions. It needs to be enlarged by a holistic, more market oriented view. To cover all economical requirements the articulated and implicated customer demands, the defined management strategy and the actual companies' ability should be taken into account. To face these challenges a new quality management framework is required, which allows a holistic organization of the corporate quality management. The architecture of such a model should enable companies to visualize, harmonize and align their project and process landscape to increase production systems' efficiency and effectiveness. Thus, the introduced life-cycle-oriented Aachen Quality Management Model provides such a framework which allows a holistic analysis, assessment and improvement of production systems to increase productivity. The explicit consideration of the customer requirements, the corporate orientation and the corporate skills represents a paradigm shift towards other quality management models like EFQM or the ISO 9000 family.","PeriodicalId":408691,"journal":{"name":"2008 IEEE International Engineering Management Conference","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128515438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-06-28DOI: 10.1109/IEMCE.2008.4617999
H. Jarvenpaa, S. Makinen
Hype Cycle is a graphic representation of the level of maturity, adoption and business application of a technology, originally introduced by Gartner Researchpsilas Jackie Fenn. The Hype Cycle concept has gained wide popularity among practicing managers but its empirical testing or relation to theoretical frameworks is to a large extent missing in current literature. This paper presents some alternative theoretical frameworks that might lend support to the existence of the Hype Cycle. The paper also proposes a method for measurement of the Hype Cycle empirically. A bibliometric study of the existence of the Hype Cycle in terms of technology life cycle indicators was carried out. In general, the results in the case of DVD technology support the existence of the Hype Cycle -type of dynamics in the visibility of technologies in media. Moreover, the suggested method for measurement revealed some possibilities for future research.
{"title":"An empirical study of the existence of the Hype Cycle: A case of DVD technology","authors":"H. Jarvenpaa, S. Makinen","doi":"10.1109/IEMCE.2008.4617999","DOIUrl":"https://doi.org/10.1109/IEMCE.2008.4617999","url":null,"abstract":"Hype Cycle is a graphic representation of the level of maturity, adoption and business application of a technology, originally introduced by Gartner Researchpsilas Jackie Fenn. The Hype Cycle concept has gained wide popularity among practicing managers but its empirical testing or relation to theoretical frameworks is to a large extent missing in current literature. This paper presents some alternative theoretical frameworks that might lend support to the existence of the Hype Cycle. The paper also proposes a method for measurement of the Hype Cycle empirically. A bibliometric study of the existence of the Hype Cycle in terms of technology life cycle indicators was carried out. In general, the results in the case of DVD technology support the existence of the Hype Cycle -type of dynamics in the visibility of technologies in media. Moreover, the suggested method for measurement revealed some possibilities for future research.","PeriodicalId":408691,"journal":{"name":"2008 IEEE International Engineering Management Conference","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123892841","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-06-28DOI: 10.1109/IEMCE.2008.4617980
S. Onsel, F. Ulengin, O. Kabak
In this paper, 100 countries investigated by World Economic Forum are analyzed and compared according to their innovation and technological readiness related criteria for 2004 and 2007 respectively. In total, 15 criteria taken into consideration. The countries are clustered to find their respective position in terms of innovation and technological readiness. In order to improve the accuracy of the cluster analysis and to reduce the subjectivity, a combination of hierarchical and non-hierarchical clustering is used.
{"title":"A cluster-based approach for the innovation assessment of countries","authors":"S. Onsel, F. Ulengin, O. Kabak","doi":"10.1109/IEMCE.2008.4617980","DOIUrl":"https://doi.org/10.1109/IEMCE.2008.4617980","url":null,"abstract":"In this paper, 100 countries investigated by World Economic Forum are analyzed and compared according to their innovation and technological readiness related criteria for 2004 and 2007 respectively. In total, 15 criteria taken into consideration. The countries are clustered to find their respective position in terms of innovation and technological readiness. In order to improve the accuracy of the cluster analysis and to reduce the subjectivity, a combination of hierarchical and non-hierarchical clustering is used.","PeriodicalId":408691,"journal":{"name":"2008 IEEE International Engineering Management Conference","volume":"154 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124289387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-06-28DOI: 10.1109/IEMCE.2008.4618009
R. Macário, V. Reis
This paper presents the result of a research project aiming to identify the information requirements of an intermodal transport chain and to design an architecture for an information system. The main results and findings are presented, as well as, the discussion on the potentials benefits of information system for fostering intermodal transportationpsilas performance.
{"title":"Architecture of an information system for an intermodal transport service","authors":"R. Macário, V. Reis","doi":"10.1109/IEMCE.2008.4618009","DOIUrl":"https://doi.org/10.1109/IEMCE.2008.4618009","url":null,"abstract":"This paper presents the result of a research project aiming to identify the information requirements of an intermodal transport chain and to design an architecture for an information system. The main results and findings are presented, as well as, the discussion on the potentials benefits of information system for fostering intermodal transportationpsilas performance.","PeriodicalId":408691,"journal":{"name":"2008 IEEE International Engineering Management Conference","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116919268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-06-28DOI: 10.1109/IEMCE.2008.4617954
R. Adim
Intense competition has forced the telecommunications industry to continuously develop and deliver new products to market. The key factor in selecting successful products is a comprehensive upfront evaluation of the productpsilas economic viability. This paper introduces a structured methodology to evaluating telecommunication NPIs. The methodology introduces key decision criteria for evaluating the new productpsilas viability based on economic indicators and non-economic selection criteria focused on the business ecosystem within which the new product is being offered. Additionally, sensitivity analysis of input variables is introduced to facilitate evaluation of critical variables and mitigating the associated risks. Though this paper is targeted at the evaluation and analysis of Telecommunication NPIs, the evaluation framework can be applied to any high technology industry.
{"title":"New product evaluation in telecommunications","authors":"R. Adim","doi":"10.1109/IEMCE.2008.4617954","DOIUrl":"https://doi.org/10.1109/IEMCE.2008.4617954","url":null,"abstract":"Intense competition has forced the telecommunications industry to continuously develop and deliver new products to market. The key factor in selecting successful products is a comprehensive upfront evaluation of the productpsilas economic viability. This paper introduces a structured methodology to evaluating telecommunication NPIs. The methodology introduces key decision criteria for evaluating the new productpsilas viability based on economic indicators and non-economic selection criteria focused on the business ecosystem within which the new product is being offered. Additionally, sensitivity analysis of input variables is introduced to facilitate evaluation of critical variables and mitigating the associated risks. Though this paper is targeted at the evaluation and analysis of Telecommunication NPIs, the evaluation framework can be applied to any high technology industry.","PeriodicalId":408691,"journal":{"name":"2008 IEEE International Engineering Management Conference","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126361072","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-06-28DOI: 10.1109/IEMCE.2008.4618013
Y. Marinakis, M. Marinaki, N. Matsatsinis
This paper introduces a new hybrid algorithmic nature inspired approach based on honey bees mating optimization, for solving successfully one of the most popular supply chain management problems, the location routing problem (LRP). The proposed algorithm for the solution of the location routing problem, the hybrid honey bees mating optimization (HBMO-LRP), combines a honey bees mating optimization (HBMO) algorithm, the multiple phase neighborhood search - greedy randomized adaptive search procedure (MPNS-GRASP) algorithm, the expanding neighborhood search (ENS) strategy and a path relinking (PR) strategy. The algorithm is tested on a set of benchmark instances. The results of the algorithm are very satisfactory for these instances and for seven of them a new best solution has been found.
{"title":"Honey Bees Mating Optimization for the location routing problem","authors":"Y. Marinakis, M. Marinaki, N. Matsatsinis","doi":"10.1109/IEMCE.2008.4618013","DOIUrl":"https://doi.org/10.1109/IEMCE.2008.4618013","url":null,"abstract":"This paper introduces a new hybrid algorithmic nature inspired approach based on honey bees mating optimization, for solving successfully one of the most popular supply chain management problems, the location routing problem (LRP). The proposed algorithm for the solution of the location routing problem, the hybrid honey bees mating optimization (HBMO-LRP), combines a honey bees mating optimization (HBMO) algorithm, the multiple phase neighborhood search - greedy randomized adaptive search procedure (MPNS-GRASP) algorithm, the expanding neighborhood search (ENS) strategy and a path relinking (PR) strategy. The algorithm is tested on a set of benchmark instances. The results of the algorithm are very satisfactory for these instances and for seven of them a new best solution has been found.","PeriodicalId":408691,"journal":{"name":"2008 IEEE International Engineering Management Conference","volume":" 7","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132124283","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-06-28DOI: 10.1109/IEMCE.2008.4617994
Helmut Lieb, B. Quattelbaum, Robert Schmitt
Nowadays technical excellence is not enough to inspire customers for a product. Absolute freedom from error is a basic requirement. But how can customers be rendered enthusiastic about future products? The answer to this question lies in the creation of optimal customer-specific products. Perceived quality of a product is constituted by all visual, tactile, acoustic, gustatory and olfactory impressions. Perceived quality adds customer group specific and subjective perceptible characteristics to the basic understanding of quality. Until now there is no comprehensive systematic approach to close the gap between subjective customer perception and objective product characteristics. To manage these challenges, it is necessary to change the way of thinking within the product development.
{"title":"Perceived quality as a key factor for strategic change in product development","authors":"Helmut Lieb, B. Quattelbaum, Robert Schmitt","doi":"10.1109/IEMCE.2008.4617994","DOIUrl":"https://doi.org/10.1109/IEMCE.2008.4617994","url":null,"abstract":"Nowadays technical excellence is not enough to inspire customers for a product. Absolute freedom from error is a basic requirement. But how can customers be rendered enthusiastic about future products? The answer to this question lies in the creation of optimal customer-specific products. Perceived quality of a product is constituted by all visual, tactile, acoustic, gustatory and olfactory impressions. Perceived quality adds customer group specific and subjective perceptible characteristics to the basic understanding of quality. Until now there is no comprehensive systematic approach to close the gap between subjective customer perception and objective product characteristics. To manage these challenges, it is necessary to change the way of thinking within the product development.","PeriodicalId":408691,"journal":{"name":"2008 IEEE International Engineering Management Conference","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128194881","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-06-28DOI: 10.1109/IEMCE.2008.4617943
Diogo A. C. Narciso, N. Faísca, E. N. Pistikopoulos
In this paper we present an overview of the recent developments in multi-parametric programming and its specific use for control. An unifying optimisation framework to solve general multi-parametric programming problems is described, with special focus given to the important class of model predictive control problems.
{"title":"A framework for multi-parametric programming and control — an overview","authors":"Diogo A. C. Narciso, N. Faísca, E. N. Pistikopoulos","doi":"10.1109/IEMCE.2008.4617943","DOIUrl":"https://doi.org/10.1109/IEMCE.2008.4617943","url":null,"abstract":"In this paper we present an overview of the recent developments in multi-parametric programming and its specific use for control. An unifying optimisation framework to solve general multi-parametric programming problems is described, with special focus given to the important class of model predictive control problems.","PeriodicalId":408691,"journal":{"name":"2008 IEEE International Engineering Management Conference","volume":"15 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122001935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-06-28DOI: 10.1109/IEMCE.2008.4618038
J. Silva, M. Lima, G. Campos, J. Souza
This article conceptualizes, formalizes, and tests a utility-based agent with multiple goals capable of designing sequences of actions, in an environment where perceptions regarding the present and desired situations of the agent, its actions, and information that it maintains internally with respect to the effects of these actions are ambiguous and vague concepts. Fuzzy sets, the compositional rule of inference, several theoretical results involving fuzzy relational equations solutions, a measurement for fuzzy sets similarity, problem-solving and decision making theories and others results from heuristic search were used in the outline of the agent and the formalization of its actions selection mechanism.
{"title":"A fuzzy utility-based agent for the design problem","authors":"J. Silva, M. Lima, G. Campos, J. Souza","doi":"10.1109/IEMCE.2008.4618038","DOIUrl":"https://doi.org/10.1109/IEMCE.2008.4618038","url":null,"abstract":"This article conceptualizes, formalizes, and tests a utility-based agent with multiple goals capable of designing sequences of actions, in an environment where perceptions regarding the present and desired situations of the agent, its actions, and information that it maintains internally with respect to the effects of these actions are ambiguous and vague concepts. Fuzzy sets, the compositional rule of inference, several theoretical results involving fuzzy relational equations solutions, a measurement for fuzzy sets similarity, problem-solving and decision making theories and others results from heuristic search were used in the outline of the agent and the formalization of its actions selection mechanism.","PeriodicalId":408691,"journal":{"name":"2008 IEEE International Engineering Management Conference","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128321554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2008-06-28DOI: 10.1109/IEMCE.2008.4618029
V.G. Cervigon, N. Romero
This paper presents a 5-years experience in a Knowledge Management Program in an energy sector company, characterized by geographical dispersion, different languages and cultures, standard processes, decentralized organization and high impact of technical knowledge. The approach is based on communities of practice (CoP). During this period a team has worked to facilitate and promote the exchange of knowledge, playing a role in defining the methodological approach and coordinating some activities such as CoP creation, budgeting, etc. We provide indications on which we think were the most valuable initiatives, in terms of: - amount of people reached - impact to the business results - resources needed. Successfully implementing a Knowledge Management program in an organization is related with the culture in the organization, and all the mechanisms available to influence the culture of the organization need to be aligned. We briefly present the mechanisms that were put in place in this experience.
{"title":"A Knowledge Management experience in the energy sector","authors":"V.G. Cervigon, N. Romero","doi":"10.1109/IEMCE.2008.4618029","DOIUrl":"https://doi.org/10.1109/IEMCE.2008.4618029","url":null,"abstract":"This paper presents a 5-years experience in a Knowledge Management Program in an energy sector company, characterized by geographical dispersion, different languages and cultures, standard processes, decentralized organization and high impact of technical knowledge. The approach is based on communities of practice (CoP). During this period a team has worked to facilitate and promote the exchange of knowledge, playing a role in defining the methodological approach and coordinating some activities such as CoP creation, budgeting, etc. We provide indications on which we think were the most valuable initiatives, in terms of: - amount of people reached - impact to the business results - resources needed. Successfully implementing a Knowledge Management program in an organization is related with the culture in the organization, and all the mechanisms available to influence the culture of the organization need to be aligned. We briefly present the mechanisms that were put in place in this experience.","PeriodicalId":408691,"journal":{"name":"2008 IEEE International Engineering Management Conference","volume":"19 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2008-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125631606","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：