As global accounting services continues to increase; firms need to be equipped with proper governance framework. The need for governance of global sourcing activities is being emphasized practically as well as academically. This study aims to understand governance issues along with the mechanisms used to overcome such issues in a global sourcing of accounting services by using the migratory governance path framework. The study employs interpretive case study research approach. The fundamental issues of governance in global sourcing of accounting services were found to be related to coordination and communication aspects. Findings show that several governance mechanisms were implemented to overcome such issues. Theoretically, this study enhances the understanding of governance issues in global sourcing by providing further evidence on the importance of governance in global sourcing of accounting services. The study has practical implications in terms of offering best practices of good governance for global sourcing.
{"title":"Unraveling Governance Issues in Global Sourcing of Accounting Services: A Qualitative Exploration","authors":"A. Aman, S. Said, Omkar Dastane","doi":"10.4018/ijabim.302909","DOIUrl":"https://doi.org/10.4018/ijabim.302909","url":null,"abstract":"As global accounting services continues to increase; firms need to be equipped with proper governance framework. The need for governance of global sourcing activities is being emphasized practically as well as academically. This study aims to understand governance issues along with the mechanisms used to overcome such issues in a global sourcing of accounting services by using the migratory governance path framework. The study employs interpretive case study research approach. The fundamental issues of governance in global sourcing of accounting services were found to be related to coordination and communication aspects. Findings show that several governance mechanisms were implemented to overcome such issues. Theoretically, this study enhances the understanding of governance issues in global sourcing by providing further evidence on the importance of governance in global sourcing of accounting services. The study has practical implications in terms of offering best practices of good governance for global sourcing.","PeriodicalId":409651,"journal":{"name":"Int. J. Asian Bus. Inf. Manag.","volume":"188 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114214917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Insurance has been the back bone of Indian society and economy. For India, a developing country, insurance does serve the need to a limited extent as social security practices are absent in India compared to foreign nations. Insurance has been sold mainly through traditional channels with Agency garnering major share of the pie. The study started with robust literature review, formulating the objectives to examine existing offline distribution channels for insurance and the relative significance of emerging online distribution channel for insurance. Accordingly hypothesis were promulgated for understanding difference between online and offline insurance in terms of cost and convenience, difference between economies of scale and accuracy, beneficial to customer and/or company and on the growing trend of young internet users being a high potential target market for insurance business suitable to online channel. The study further gives suggestions and recommendations for promotion of online channels and highlights its relative significance to various stakeholders.
{"title":"Comparison Between Offline and Online Distribution Practices for the Insurance Industry in India","authors":"R. Singh, Anand A. Deshmukh","doi":"10.4018/ijabim.297852","DOIUrl":"https://doi.org/10.4018/ijabim.297852","url":null,"abstract":"Insurance has been the back bone of Indian society and economy. For India, a developing country, insurance does serve the need to a limited extent as social security practices are absent in India compared to foreign nations. Insurance has been sold mainly through traditional channels with Agency garnering major share of the pie. The study started with robust literature review, formulating the objectives to examine existing offline distribution channels for insurance and the relative significance of emerging online distribution channel for insurance. Accordingly hypothesis were promulgated for understanding difference between online and offline insurance in terms of cost and convenience, difference between economies of scale and accuracy, beneficial to customer and/or company and on the growing trend of young internet users being a high potential target market for insurance business suitable to online channel. The study further gives suggestions and recommendations for promotion of online channels and highlights its relative significance to various stakeholders.","PeriodicalId":409651,"journal":{"name":"Int. J. Asian Bus. Inf. Manag.","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130603621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of his study is to determine the factors that influence the sustainability of entrepreneurial business operations in the Lower Northeastern Area of Thailand, across varies industries. We followed the marketing mix (5P) model exploring product perspective, price perspective, distribution channel, promotion perspective and people perspective and their influence on entrepreneurial business operations sustainability. There was a strong emphasize on the quality and quantity of products provided as well as uniqueness of the products and services developed by the entrepreneurs. Price was less important as long as it was competitive. Location was the most important factor when it came to distribution channel especially for service businesses. Online businesses were slowly developing. Customers preferred brick and mortar family businesses with knowledgeable and friendly entrepreneurs who are service oriented. People make the difference in the sustainability of entrepreneurial operations.
{"title":"Influential Factors on Business Operation Sustainability of Entrepreneurs: A Case Study of the Lower Northeastern Area of Thailand","authors":"Adisak Suvittawat","doi":"10.4018/ijabim.300349","DOIUrl":"https://doi.org/10.4018/ijabim.300349","url":null,"abstract":"The purpose of his study is to determine the factors that influence the sustainability of entrepreneurial business operations in the Lower Northeastern Area of Thailand, across varies industries. We followed the marketing mix (5P) model exploring product perspective, price perspective, distribution channel, promotion perspective and people perspective and their influence on entrepreneurial business operations sustainability. There was a strong emphasize on the quality and quantity of products provided as well as uniqueness of the products and services developed by the entrepreneurs. Price was less important as long as it was competitive. Location was the most important factor when it came to distribution channel especially for service businesses. Online businesses were slowly developing. Customers preferred brick and mortar family businesses with knowledgeable and friendly entrepreneurs who are service oriented. People make the difference in the sustainability of entrepreneurial operations.","PeriodicalId":409651,"journal":{"name":"Int. J. Asian Bus. Inf. Manag.","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116550170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this research is to investigate the social entrepreneurial intentions (SEI) towards the implementation of technology management (TM) in social entrepreneurial ventures (SEV). Drawing on the technology acceptance model (TAM) and resource base view theory, hypotheses were developed. Data were collected from 640 social entrepreneurs (SE) from various industries (IT/software-based market, production, manufacturing, etc.) in Pakistan. SPSS-AMOS was used for a two-step approach of structural equation modeling. Results were determined by using confirmatory factor analysis and the measurement model fit. The significance of the theoretical relationship was assessed using the structural model. The findings of the study reveal the relationship between competitive advantage, and TM perceived usefulness was positively supported. Additionally, the internal resources show a positive relationship between TM perceived usefulness. Further, the TM perceived usefulness has a positive relation towards SEI. The research significantly contributes to the domain of SEI.
{"title":"Empirical Study to Understand the Social Entrepreneurial Intention Towards Technology Management in Social Entrepreneurial Ventures","authors":"Nida Hussain, Baoming Li","doi":"10.4018/ijabim.309104","DOIUrl":"https://doi.org/10.4018/ijabim.309104","url":null,"abstract":"The purpose of this research is to investigate the social entrepreneurial intentions (SEI) towards the implementation of technology management (TM) in social entrepreneurial ventures (SEV). Drawing on the technology acceptance model (TAM) and resource base view theory, hypotheses were developed. Data were collected from 640 social entrepreneurs (SE) from various industries (IT/software-based market, production, manufacturing, etc.) in Pakistan. SPSS-AMOS was used for a two-step approach of structural equation modeling. Results were determined by using confirmatory factor analysis and the measurement model fit. The significance of the theoretical relationship was assessed using the structural model. The findings of the study reveal the relationship between competitive advantage, and TM perceived usefulness was positively supported. Additionally, the internal resources show a positive relationship between TM perceived usefulness. Further, the TM perceived usefulness has a positive relation towards SEI. The research significantly contributes to the domain of SEI.","PeriodicalId":409651,"journal":{"name":"Int. J. Asian Bus. Inf. Manag.","volume":"13 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123913594","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Traditional research and literature reveal that organizations may acquire a competitive advantage and improve performance by enhancing their capabilities. However, none of them strongly emphasizes dynamic capabilities, and small and medium-sized firms (SMEs), particularly in South East Asia, have not been thoroughly examined in this area. Consequently, this study will investigate the impact of dynamic capabilities (innovative capability, absorptive capability, and adaptable capability) on the performance of small and medium-sized enterprises (SMEs). The responses of 322 SMEs in Thailand were analyzed quantitatively using multiple regressions. The findings indicated that all of them significantly impact the performance of SMEs. Nevertheless, SMEs should prioritize innovative capability by investing and paying more attention to innovation and creativity, followed by firms' adaptation and absorption capabilities.
{"title":"The Impact of Dynamic Capabilities on the Performance of Thai Small and Medium Enterprises","authors":"K. Mongkol","doi":"10.4018/ijabim.309102","DOIUrl":"https://doi.org/10.4018/ijabim.309102","url":null,"abstract":"Traditional research and literature reveal that organizations may acquire a competitive advantage and improve performance by enhancing their capabilities. However, none of them strongly emphasizes dynamic capabilities, and small and medium-sized firms (SMEs), particularly in South East Asia, have not been thoroughly examined in this area. Consequently, this study will investigate the impact of dynamic capabilities (innovative capability, absorptive capability, and adaptable capability) on the performance of small and medium-sized enterprises (SMEs). The responses of 322 SMEs in Thailand were analyzed quantitatively using multiple regressions. The findings indicated that all of them significantly impact the performance of SMEs. Nevertheless, SMEs should prioritize innovative capability by investing and paying more attention to innovation and creativity, followed by firms' adaptation and absorption capabilities.","PeriodicalId":409651,"journal":{"name":"Int. J. Asian Bus. Inf. Manag.","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115364217","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this study is to explore WeChat's effect on Fast Moving Consumer Goods (FMCG) online purchase intention among Chinese people in New Zealand. In this study, a quantitative research method is employed to collect primary data through an online survey with a questionnaire from 139 respondents in New Zealand. The findings reveal that WeChat is widely used by Chinese in New Zealand; with more than half of the respondents were using WeChat’s online shopping function. The WeChat users are mostly young people. When using WeChat to purchase, users in New Zealand are concerned about the interface on WeChat shopping, the recommendation of WeChat, the security and confidentiality of personal information on WeChat. These factors are highly correlated with online purchase intention. WeChat users agreed that WeChat is convenient, easy to use payment method. These two parameters are highly correlated with online purchase intention. On the contrary, WeChat users do not agree with product information, and other unfamiliar customers’ recommendation to buy FMCG through WeChat.
{"title":"WeChat's Effect on Online Purchase Intention of Fast Moving Consumer Goods","authors":"Zarqa Shaheen","doi":"10.4018/ijabim.302249","DOIUrl":"https://doi.org/10.4018/ijabim.302249","url":null,"abstract":"The purpose of this study is to explore WeChat's effect on Fast Moving Consumer Goods (FMCG) online purchase intention among Chinese people in New Zealand. In this study, a quantitative research method is employed to collect primary data through an online survey with a questionnaire from 139 respondents in New Zealand. The findings reveal that WeChat is widely used by Chinese in New Zealand; with more than half of the respondents were using WeChat’s online shopping function. The WeChat users are mostly young people. When using WeChat to purchase, users in New Zealand are concerned about the interface on WeChat shopping, the recommendation of WeChat, the security and confidentiality of personal information on WeChat. These factors are highly correlated with online purchase intention. WeChat users agreed that WeChat is convenient, easy to use payment method. These two parameters are highly correlated with online purchase intention. On the contrary, WeChat users do not agree with product information, and other unfamiliar customers’ recommendation to buy FMCG through WeChat.","PeriodicalId":409651,"journal":{"name":"Int. J. Asian Bus. Inf. Manag.","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130111807","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Candra, Conny Elmanuella Tulangow, Filda Trya Winalda
The growth of online marketplace in Indonesia is increasing. By understanding consumer behavior, online marketplaces can enhance their service quality. Consumer behaviors refer to the study of customers and how they behave while decided to do the transaction. Consumer behavior can be evaluating from activity of repurchase intention, word of mouth and site revisit. The purpose of this study is to understand the impact of e-service quality, customer satisfaction and customer trust on consumer behavior of online marketplace. This study using snow-ball sampling technique and fill-in through online questionnaires to online customers in Indonesia. There are 431 respondents and analyzed by Structural Equation Modelling using Warppls 7.0 software. Customer satisfaction and customer trust affect repurchase intention and word of mouth. While site revisits are influenced by customer satisfaction. Based on this finding, online marketplace to give more attention and improving the e-service quality to increasing the customer satisfaction and customer trust.
{"title":"A Preliminary Study of Consumer Behavior From the Online Marketplace in Indonesia","authors":"S. Candra, Conny Elmanuella Tulangow, Filda Trya Winalda","doi":"10.4018/ijabim.297846","DOIUrl":"https://doi.org/10.4018/ijabim.297846","url":null,"abstract":"The growth of online marketplace in Indonesia is increasing. By understanding consumer behavior, online marketplaces can enhance their service quality. Consumer behaviors refer to the study of customers and how they behave while decided to do the transaction. Consumer behavior can be evaluating from activity of repurchase intention, word of mouth and site revisit. The purpose of this study is to understand the impact of e-service quality, customer satisfaction and customer trust on consumer behavior of online marketplace. This study using snow-ball sampling technique and fill-in through online questionnaires to online customers in Indonesia. There are 431 respondents and analyzed by Structural Equation Modelling using Warppls 7.0 software. Customer satisfaction and customer trust affect repurchase intention and word of mouth. While site revisits are influenced by customer satisfaction. Based on this finding, online marketplace to give more attention and improving the e-service quality to increasing the customer satisfaction and customer trust.","PeriodicalId":409651,"journal":{"name":"Int. J. Asian Bus. Inf. Manag.","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134369868","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Understanding how human resource information system (HRIS) is linked up with competitive strategies (CSs) has become an important research topic in the field of strategic human resource management (SHRM) and information system (IS). This study intends to find a relationship between HRIS and CSs and the resulting competitive advantages gained from the relationship that impact the organization’s overall performance. A semi-structured questionnaire survey based on the face-to-face interview method was conducted among human resource (HR) executives of the selected Bangladeshi business organizations to collect data and find out results. The result shows that HRIS implementation has a significant influence on CSs. Again, HRIS contributes to leveraging benefits from these strategies. The statistical findings reveal that HRIS pay-off (36%) is positively correlated (37%) with CSs to a lower-medium extent, but this correlation insignificantly affects business performance in this horizon. Finally, a framework is developed showing how to leverage HRIS pay-off based on findings and literature.
{"title":"Linking Competitive Strategies with Human Resource Information System: A Comparative Analysis of Bangladeshi Organization","authors":"S. Alam, M. Kashem","doi":"10.4018/ijabim.300350","DOIUrl":"https://doi.org/10.4018/ijabim.300350","url":null,"abstract":"Understanding how human resource information system (HRIS) is linked up with competitive strategies (CSs) has become an important research topic in the field of strategic human resource management (SHRM) and information system (IS). This study intends to find a relationship between HRIS and CSs and the resulting competitive advantages gained from the relationship that impact the organization’s overall performance. A semi-structured questionnaire survey based on the face-to-face interview method was conducted among human resource (HR) executives of the selected Bangladeshi business organizations to collect data and find out results. The result shows that HRIS implementation has a significant influence on CSs. Again, HRIS contributes to leveraging benefits from these strategies. The statistical findings reveal that HRIS pay-off (36%) is positively correlated (37%) with CSs to a lower-medium extent, but this correlation insignificantly affects business performance in this horizon. Finally, a framework is developed showing how to leverage HRIS pay-off based on findings and literature.","PeriodicalId":409651,"journal":{"name":"Int. J. Asian Bus. Inf. Manag.","volume":"47 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121811866","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study examines the effect of agency problem and internal control on credit risk under corporate governance theory at Vietnamese joint-stock commercial banks. Using the quantitative methods, including pooled Ordinary Least Squares, Fixed Effect Model, and Random Effect Model, this paper shows that the agency problem is a statistically significant variable. That means it is considered the most practical mechanism in corporate governance for controlling credit risk. Besides, the findings also highlight the importance of internal control components to monitor and mitigate credit risk.
{"title":"The Effect of Agency Problem and Internal Control on Credit Risk at Commercial Banks in Vietnam","authors":"Quoc Trung Nguyen Kim","doi":"10.4018/ijabim.305114","DOIUrl":"https://doi.org/10.4018/ijabim.305114","url":null,"abstract":"This study examines the effect of agency problem and internal control on credit risk under corporate governance theory at Vietnamese joint-stock commercial banks. Using the quantitative methods, including pooled Ordinary Least Squares, Fixed Effect Model, and Random Effect Model, this paper shows that the agency problem is a statistically significant variable. That means it is considered the most practical mechanism in corporate governance for controlling credit risk. Besides, the findings also highlight the importance of internal control components to monitor and mitigate credit risk.","PeriodicalId":409651,"journal":{"name":"Int. J. Asian Bus. Inf. Manag.","volume":"102 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114564436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hafiz Mudassir Rehman, H. A. Yong, Yuen-Onn Choong
The manufacturing sector of Malaysia is an essential part of its economic system. Malaysia holds a remarkable position in the global market through the exports of manufacturing products. However, this sector faces challenges such as organizations’ capability to innovate due to rapid technological and business environment changes in line with Industry 4.0. These challenges may prevent manufacturing firms from embracing Industry 4.0 and thrive in their businesses. Therefore, this research aims to identify the role of organizational practices such as Knowledge Oriented Leadership, Electronic Human Resource Management, and Decentralized Organization Structure in support of Organization Innovation to prepare manufacturing firms for Industry 4.0. A quantitative method was applied to 218 samples collected from Malaysian manufacturing firms. The results of this research are interesting for keen researchers and helpful for decision-makers and practitioners to successfully pave the way for Industry 4.0 implementation in manufacturing firms by developing innovation capabilities.
{"title":"Facilitating the Malaysian Manufacturing Sector in Readiness for Industry 4.0: A Mediating Role of Organization Innovation","authors":"Hafiz Mudassir Rehman, H. A. Yong, Yuen-Onn Choong","doi":"10.4018/ijabim.297847","DOIUrl":"https://doi.org/10.4018/ijabim.297847","url":null,"abstract":"The manufacturing sector of Malaysia is an essential part of its economic system. Malaysia holds a remarkable position in the global market through the exports of manufacturing products. However, this sector faces challenges such as organizations’ capability to innovate due to rapid technological and business environment changes in line with Industry 4.0. These challenges may prevent manufacturing firms from embracing Industry 4.0 and thrive in their businesses. Therefore, this research aims to identify the role of organizational practices such as Knowledge Oriented Leadership, Electronic Human Resource Management, and Decentralized Organization Structure in support of Organization Innovation to prepare manufacturing firms for Industry 4.0. A quantitative method was applied to 218 samples collected from Malaysian manufacturing firms. The results of this research are interesting for keen researchers and helpful for decision-makers and practitioners to successfully pave the way for Industry 4.0 implementation in manufacturing firms by developing innovation capabilities.","PeriodicalId":409651,"journal":{"name":"Int. J. Asian Bus. Inf. Manag.","volume":"9 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130803194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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