Pub Date : 2023-04-28DOI: 10.24818/aras/2023/4/1.04
Laura Mina-Raiu, Carmen Valentina Oprea
COVID-19 had a tremendous impact on education and the well-being of both students and teachers. The paper analyses the undergraduate students’ and academics’ perception of the online education services provided by the Faculty of Administration and Public Management (FAPM) of the Bucharest University of Economic Studies (BUES). Individual interviews and an online survey were carried out in order to reflect both the pros and cons of online learning and the determinants that significantly impact the satisfaction of the main stakeholders of the education services. Research findings reveal that despite the great challenges related to online learning, many opportunities have emerged to advance the quality of education. Thus, students and teachers agree on the fact that traditional education and online education provide both advantages and disadvantages, suggesting that, in the future, a hybrid teaching-learning system might help bring together the strengths of both approaches.
{"title":"ONLINE EDUCATION: CHALLENGES AND OPPORTUNITIES DURING THE COVID-19 PANDEMIC. STUDY ON PUBLIC ADMINISTRATION STUDENTS` AND TEACHERS` PERCEPTION","authors":"Laura Mina-Raiu, Carmen Valentina Oprea","doi":"10.24818/aras/2023/4/1.04","DOIUrl":"https://doi.org/10.24818/aras/2023/4/1.04","url":null,"abstract":"COVID-19 had a tremendous impact on education and the well-being of both students and teachers. The paper analyses the undergraduate students’ and academics’ perception of the online education services provided by the Faculty of Administration and Public Management (FAPM) of the Bucharest University of Economic Studies (BUES). Individual interviews and an online survey were carried out in order to reflect both the pros and cons of online learning and the determinants that significantly impact the satisfaction of the main stakeholders of the education services. Research findings reveal that despite the great challenges related to online learning, many opportunities have emerged to advance the quality of education. Thus, students and teachers agree on the fact that traditional education and online education provide both advantages and disadvantages, suggesting that, in the future, a hybrid teaching-learning system might help bring together the strengths of both approaches.","PeriodicalId":420869,"journal":{"name":"Applied Research in Administrative Sciences","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124495165","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-28DOI: 10.24818/aras/2023/4/1.01
A. Iancu
The present research aims to highlight the importance of implementing the Integrated Management System (IMS) in the General City Hall of Bucharest and, thus, producing positive effects such as: efficient allocation of resources by improving forecasting and planning, increasing the quality of services provided to citizens, improving communication between departments of the institution, reducing the number of complaints made by citizens about the quality of public services, changing the organisational structure by resizing the departments of the institution, increasing the transparency of the decision-making process. The research is based on the combined use of several methods: analysis of official documents (reports, analysis of performance indicators that are established at the level of each department within the City Hall of Municipality of Bucharest (PMB) according to the services they provide to customers/citizens and are reported periodically, being a key tool for the management of the organisation) and opinion survey based on the questionnaire addressed to civil servants within the City Hall. The results prove that the maintenance and improvement of the Integrated Management System in the PMB requires a permanent involvement of the management of the directorates for the implementation of the processes carried out in the institution.
{"title":"IMPLEMENTATION OF THE INTEGRATED MANAGEMENT SYSTEM (QUALITY-ENVIRONMENT) IN THE CITY HALL OF BUCHAREST","authors":"A. Iancu","doi":"10.24818/aras/2023/4/1.01","DOIUrl":"https://doi.org/10.24818/aras/2023/4/1.01","url":null,"abstract":"The present research aims to highlight the importance of implementing the Integrated Management System (IMS) in the General City Hall of Bucharest and, thus, producing positive effects such as: efficient allocation of resources by improving forecasting and planning, increasing the quality of services provided to citizens, improving communication between departments of the institution, reducing the number of complaints made by citizens about the quality of public services, changing the organisational structure by resizing the departments of the institution, increasing the transparency of the decision-making process. The research is based on the combined use of several methods: analysis of official documents (reports, analysis of performance indicators that are established at the level of each department within the City Hall of Municipality of Bucharest (PMB) according to the services they provide to customers/citizens and are reported periodically, being a key tool for the management of the organisation) and opinion survey based on the questionnaire addressed to civil servants within the City Hall. The results prove that the maintenance and improvement of the Integrated Management System in the PMB requires a permanent involvement of the management of the directorates for the implementation of the processes carried out in the institution.","PeriodicalId":420869,"journal":{"name":"Applied Research in Administrative Sciences","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130330046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-28DOI: 10.24818/aras/2023/4/1.03
Mădălin-Valentin Drăguț, Corina C. Nastaca, Claudiu-Emanuel Simion
The article aims to conduct an analysis regarding the concept of social responsibility in the Romanian Orthodox Church during the COVID-19 period. The research investigates the social activities conducted by the Church in the COVID-19 pandemic, in order to emphasise its social responsibility toward the community and its impact in times of crisis. In this regard, a descriptive case study was conducted that analyses how the Church implemented the decisions taken by the national authorities, as well as its own measures, in order to fulfill its social mission in such difficult times.
{"title":"THE SOCIAL RESPONSIBILITY OF THE ROMANIAN ORTHODOX CHURCH IN THE PANDEMIC PERIOD","authors":"Mădălin-Valentin Drăguț, Corina C. Nastaca, Claudiu-Emanuel Simion","doi":"10.24818/aras/2023/4/1.03","DOIUrl":"https://doi.org/10.24818/aras/2023/4/1.03","url":null,"abstract":"The article aims to conduct an analysis regarding the concept of social responsibility in the Romanian Orthodox Church during the COVID-19 period. The research investigates the social activities conducted by the Church in the COVID-19 pandemic, in order to emphasise its social responsibility toward the community and its impact in times of crisis. In this regard, a descriptive case study was conducted that analyses how the Church implemented the decisions taken by the national authorities, as well as its own measures, in order to fulfill its social mission in such difficult times.","PeriodicalId":420869,"journal":{"name":"Applied Research in Administrative Sciences","volume":"79 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121135885","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-28DOI: 10.24818/aras/2023/4/1.02
Nicoleta Cristache, Monica Raducan, M. Nastase
The COVID-19 pandemic has generated impressive effects on all organisations, especially educational ones, creating a provocative, complex, and totally new environment for practitioners in human resources management (HRM), but also for managers who had to find practical, viable, and ingenious solutions to ensure the continuity of the instructiveeducational process, but also to help its employees adapt to this extraordinary crisis. Since studies addressing this topic are sparse, this study aims to explore the impact that the change in the educational paradigm generated by the COVID19 pandemic has had on HRM, expanding the objective of management research and performance in preuniversity education in Romania. The methodology consist of a SWOT analysis that identifies the main strengths, challenges, and opportunities that have arisen from the new pandemic, offering updated perspectives to HRM practitioners and managers, and regarding the possible development directions at the national level that could arise from these opportunities. Also, a survey opinion was conducted among teachers from Romania, Cyprus, England, Greece, Spain, and Turkey in order to identify to what extent they have knowledge about the following concepts: Human Resource Management and performance in education. In the end, in order to determine the knowledge by country and intensity levels for the Education Performance indicator, a statistical analysis was performed.
{"title":"HUMAN RESOURCES MANAGEMENT IN EDUCATION: A POST-PANDEMIC PARADIGM APPROACH","authors":"Nicoleta Cristache, Monica Raducan, M. Nastase","doi":"10.24818/aras/2023/4/1.02","DOIUrl":"https://doi.org/10.24818/aras/2023/4/1.02","url":null,"abstract":"The COVID-19 pandemic has generated impressive effects on all organisations, especially educational ones, creating a provocative, complex, and totally new environment for practitioners in human resources management (HRM), but also for managers who had to find practical, viable, and ingenious solutions to ensure the continuity of the instructiveeducational process, but also to help its employees adapt to this extraordinary crisis. Since studies addressing this topic are sparse, this study aims to explore the impact that the change in the educational paradigm generated by the COVID19 pandemic has had on HRM, expanding the objective of management research and performance in preuniversity education in Romania. The methodology consist of a SWOT analysis that identifies the main strengths, challenges, and opportunities that have arisen from the new pandemic, offering updated perspectives to HRM practitioners and managers, and regarding the possible development directions at the national level that could arise from these opportunities. Also, a survey opinion was conducted among teachers from Romania, Cyprus, England, Greece, Spain, and Turkey in order to identify to what extent they have knowledge about the following concepts: Human Resource Management and performance in education. In the end, in order to determine the knowledge by country and intensity levels for the Education Performance indicator, a statistical analysis was performed.","PeriodicalId":420869,"journal":{"name":"Applied Research in Administrative Sciences","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116998089","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-03DOI: 10.24818/aras/2022/3/3.02
E. Nica, O. Sabie, Armenia Androniceanu
The present research identifies the most relevant motivation factors of the civil servants from the Fiscal Administration of Bucharest, District 1, Romania, but also the ways in which their motivation can be improved. The purpose of this research was achieved by adapting and combining three different instruments used in the literature in order to evaluate in what extent each factor influences the civil servants’ motivation. The research is based on a quantitative approach, and it is an exploratory study that was carried out using a combination of methods: the analysis of the official records, plus published articles; and the opinion survey based on a questionnaire, employing a convenience sampling, in order to design a set of recommendations for improving the current level of motivation among civil servants. The results show the need for introducing new ways of motivating civil servants, in order to increase their satisfaction and involvement.
{"title":"MOTIVATION OF CIVIL SERVANTS WITHIN PUBLIC\u0000ADMINISTRATION INSTITUTIONS. PILOT STUDY: FISCAL\u0000ADMINISTRATION OF BUCHAREST, DISTRICT 1","authors":"E. Nica, O. Sabie, Armenia Androniceanu","doi":"10.24818/aras/2022/3/3.02","DOIUrl":"https://doi.org/10.24818/aras/2022/3/3.02","url":null,"abstract":"The present research identifies the most relevant motivation factors of the civil servants from the Fiscal\u0000Administration of Bucharest, District 1, Romania, but also the ways in which their motivation can be improved. The purpose\u0000of this research was achieved by adapting and combining three different instruments used in the literature in order to\u0000evaluate in what extent each factor influences the civil servants’ motivation. The research is based on a quantitative\u0000approach, and it is an exploratory study that was carried out using a combination of methods: the analysis of the official\u0000records, plus published articles; and the opinion survey based on a questionnaire, employing a convenience sampling, in\u0000order to design a set of recommendations for improving the current level of motivation among civil servants. The results\u0000show the need for introducing new ways of motivating civil servants, in order to increase their satisfaction and involvement.","PeriodicalId":420869,"journal":{"name":"Applied Research in Administrative Sciences","volume":"97 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122147739","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}