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Exploring Persuasion Knowledge, Identity-Related Media Use, and Ad Skepticism of Black Immigrant and Refugee Adolescents 探讨黑人移民和难民青少年的说服知识、身份相关媒体使用和广告怀疑主义
Q2 Business, Management and Accounting Pub Date : 2023-11-14 DOI: 10.1080/10641734.2023.2271937
Regina Jihea Ahn, Michelle R. Nelson, Lauren Eales, Fernanda Da Silva Cherubini, Tori S. Simenec, Anisa Ali, Susan Lycett Davis, Gail M. Ferguson
AbstractIn the United States, where Black and Hispanic youth are disproportionately targeted by marketers, persuasion knowledge (PK) has not been thoroughly studied among underrepresented groups. The extent to which Black immigrant/refugee adolescents understand persuasion tactics and develop coping skills is explored in this mixed-methods study. Adolescents were aware of persuasion tactics on social media, relying on visual cues to identify sponsored posts. Media use was positively related to PK, and African American media use was associated with skepticism. Although there remains a need to further develop PK, adolescents demonstrated generally skillful coping strategies for influencers’ persuasion tactics. AcknowledgmentsWe gratefully acknowledge the students and families in the participating communities of the Food, Culture, and Health Study (Cunno, Caado, and Caafimaad Study), on which this paper is based.Disclosure statementNo potential competing interests were reported by the author(s).Additional informationFundingThis project was funded by a 2020 Research Acceleration Developmental Project seed grant (PI: Dr. Gail M. Ferguson) through the University of Minnesota’s College of Education and Human Development and in collaboration with University of Illinois at Urbana–Champaign and University of Miami.
摘要:在美国,黑人和西班牙裔青年不成比例地成为营销人员的目标,说服知识(PK)尚未在代表性不足的群体中进行彻底研究。在这个混合方法的研究中,探讨了黑人移民/难民青少年理解说服策略和发展应对技能的程度。青少年知道社交媒体上的说服策略,依靠视觉线索来识别赞助帖子。媒体使用与PK呈正相关,非裔美国人媒体使用与怀疑有关。虽然还需要进一步发展PK,但青少年对影响者的说服策略表现出普遍的熟练应对策略。我们感谢参与食品、文化和健康研究(Cunno, Caado和Caafimaad研究)社区的学生和家庭,这是本文的基础。披露声明作者未报告潜在的竞争利益。本项目由2020年研究加速发展项目种子基金(PI: Dr. Gail M. Ferguson)资助,通过明尼苏达大学教育与人类发展学院,并与伊利诺伊大学厄巴纳-香槟分校和迈阿密大学合作。
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引用次数: 0
The Lost History of the American Academy of Advertising 美国广告学会遗失的历史
Q2 Business, Management and Accounting Pub Date : 2023-11-14 DOI: 10.1080/10641734.2023.2274355
Jef I. Richards
AbstractBased on facts culled from thousands of documents, over several years, the first 65 years of the American Academy of Advertising is traced. The founders, officers, and conference locations are documented, as are major moves taken in that time. The creation of awards, and the many recipients of those awards, likewise are detailed. Much of the early history has been lost, and no previous recounting of the organization’s background—aside from the first year or two—ever has been written. This information is presented in chronological order, inviting future expansion. Disclosure statementThere are no competing interests to declare.Notes1 Special thanks are owed to a reviewer for recommending material in this section.2 Special thanks to Pat Rose, who helped fill in data from the most recent decade or more.
摘要基于从数千份文件中挑选出来的事实,在几年的时间里,我们追溯了美国广告学会最初65年的历史。创始人、官员和会议地点都被记录下来,以及当时采取的主要行动。此外,还详细介绍了奖项的设立和许多获奖者。许多早期的历史已经丢失了,除了最初的一两年,没有人写过关于该组织背景的叙述。这些信息是按时间顺序呈现的,以便将来扩展。披露声明没有竞争利益需要申报。注1特别感谢一位审稿人为本节推荐的材料特别感谢帕特·罗斯,他帮助填写了最近十年或更久的数据。
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引用次数: 0
Exploring Anti-Asian Racism Activism on Twitter during the Early Era of COVID-19 Hate Crimes: Implications for Marketers’ Social Purpose Communication Strategy 在COVID-19仇恨犯罪早期探索推特上的反亚洲种族主义活动:对营销人员社会目的传播策略的影响
Q2 Business, Management and Accounting Pub Date : 2023-10-04 DOI: 10.1080/10641734.2023.2252025
Yoon-Joo Lee, Eric Haley, Yuanyuan Shang
This study attempts to fill the void in the understanding of anti-Asian racism social media activism campaigns during the early era of the COVID-19 pandemic through content analysis and network analysis of social media to provide suggestions for advertisers/nonprofits to address the prevalence of racism against Asian Americans. Within the theoretical framework of expectancy theory and the field of racial positions, this study reveals that in responses to anti-Asian racism, messages reflecting model minority stereotypes were predominant in conversations across the board but especially predominant among Asian Americans. Network analysis with exponential random graph models (ERGMs) demonstrated that other race groups are more likely to unite in interacting around the topic than Asian Americans. Based on these findings, purpose advertising campaign strategy insights and implications are proposed.
本研究试图通过对社交媒体的内容分析和网络分析,填补对COVID-19大流行早期反亚裔种族主义社交媒体活动的理解空白,为广告商/非营利组织提供建议,以解决针对亚裔美国人的种族主义盛行问题。在期望理论和种族立场领域的理论框架下,本研究揭示了在对反亚裔种族主义的回应中,反映模范少数族裔刻板印象的信息在所有对话中占主导地位,尤其是在亚裔美国人中占主导地位。用指数随机图模型(ERGMs)进行的网络分析表明,其他种族群体比亚裔美国人更有可能团结起来围绕这个话题进行互动。基于这些发现,本文提出了目的性广告活动策略的见解和启示。
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引用次数: 0
Corporate Account As a New Endorser Developing Parasocial Relationships with Customers 企业账户作为一个新的代言人,与客户建立准社会关系
Q2 Business, Management and Accounting Pub Date : 2023-09-28 DOI: 10.1080/10641734.2023.2255249
Kosuke Mizukoshi
AbstractThis study examines corporate accounts in social media as new endorsers. A corporate account is a virtual spokesperson for advertising and promotions; they behave sometimes as if they are independent from corporate and garner support from their followers. While studies have revealed parasocial relationship constructions regarding celebrities on social media, few have examined corporate accounts. This study analyzes the data of Japanese Twitter users who are familiar with corporate accounts and finds that building parasocial relationships with corporate accounts positively impacts consumers’ online brand-related activities (COBRAs) and enhances brand affection. The effects mediated by brand affection and moderated by congruency between corporate account and corporate brand image are varied. Companies can use their accounts as endorsers and must strategically adjust their images to match their corporate brands when operating corporate accounts. Disclosure statementNo potential conflicts of interest were reported by the author.Additional informationFundingThis work was supported by the Japan Society for the Promotion of Science: 19K01939.
摘要本研究考察了社交媒体上的企业账户作为新的代言人。企业账户是广告和促销活动的虚拟代言人;他们有时表现得好像独立于公司之外,并获得追随者的支持。虽然研究揭示了社交媒体上名人的准社会关系构建,但很少有人研究公司账户。本研究分析了熟悉企业账户的日本Twitter用户的数据,发现与企业账户建立准社会关系对消费者在线品牌相关活动(cobra)有积极影响,并增强了品牌情感。品牌情感对企业账户与企业品牌形象的中介作用和一致性的调节作用是不同的。企业可以使用自己的账户作为代言人,在运营公司账户时,必须战略性地调整自己的形象,使其与公司品牌相匹配。披露声明作者未报告潜在的利益冲突。本研究由日本科学促进会资助:19K01939。
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引用次数: 0
Modeling the Effects of Streamer Characteristics and Platform Affordances in Livestreaming E-Commerce: A Mixed-Methods Approach 直播电子商务中流媒体特征和平台可视性的建模影响:混合方法方法
Q2 Business, Management and Accounting Pub Date : 2023-09-25 DOI: 10.1080/10641734.2023.2252036
Xuan Zhou, Chen Lou
AbstractWhile livestreaming e-commerce is drawing increasing attention from advertisers, insights into the effects of streamer characteristics and platform affordances are discrete. This research adopts a sequential mixed-methods design that combines in-depth one-on-one interviews and a cross-sectional survey to (1) qualitatively map out crucial streamer characteristics and platform affordances from the perspectives of consumers and (2) delineate the underlying mechanisms through which these factors enable online purchases. In Study 1, guided by the frameworks of source credibility, personality, and the MAIN (modality, agency, interactivity, and navigability) model of affordances, we extracted five streamer characteristics (expertise, trustworthiness, attractiveness, sincerity, and excitement) and four affordances of livestreaming e-commerce platforms (synchronicity, network association, metavoicing, and searchability) that facilitate online purchases. In Study 2, drawing on dual processing theory, we exemplified two information-processing routes (i.e., experiential route and rational route) and identified perceived pleasure and product trust as parallel mechanisms predicting purchases. Results revealed that a steamer’s attractiveness, sincerity, and excitement, as well as a platform’s searchability affordance, significantly facilitate purchase intentions via perceived pleasure. Meanwhile, a streamer’s expertise, trustworthiness, and sincerity, as well as a platform’s network association and metavoicing affordance, significantly shape purchase intentions via product trust.Keywords: Affordanceslivestreaming e-commercepersonalitysource credibility AcknowledgmentsThe authors would like to thank Liu Zifei and Yu Yifan for their assistance.Disclosure statementThe funder did not play any role in the entire research process. The authors have no conflict of interests to disclose.Additional informationFundingThis study was supported by a Tier 1 grant from the Ministry of Education, Singapore (M4012201.060).
摘要虽然直播电子商务吸引了越来越多的广告商的关注,但对流媒体特征和平台能力的影响的见解是离散的。本研究采用顺序混合方法设计,将深入的一对一访谈和横断面调查相结合,以(1)从消费者的角度定性地绘制出关键的流媒体特征和平台功能;(2)描绘出这些因素促成在线购买的潜在机制。在研究1中,我们以来源可信度、个性和主要(模态、代理、互动性和可导航性)模型的框架为指导,提取了直播电子商务平台的五个特征(专业度、可信度、吸引力、诚意和兴奋度)和四个特征(同步性、网络关联、元语音和可搜索性),以促进在线购买。在研究2中,我们借鉴双加工理论,举例说明了两种信息加工路线(即经验路线和理性路线),并确定了感知愉悦和产品信任是预测购买的平行机制。结果显示,轮船的吸引力、诚意和兴奋,以及平台的可搜索性,显著促进了通过感知愉悦的购买意愿。同时,主播的专业性、可信度和诚意,以及平台的网络关联和元发声能力,通过产品信任显著影响购买意愿。关键词:资源支持;直播;电子商务;披露声明资助者在整个研究过程中未发挥任何作用。作者没有需要披露的利益冲突。本研究由新加坡教育部一级资助(M4012201.060)支持。
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引用次数: 0
We’re All in This Together! Self-Construal Pride and Guilt Appeals in Health Advertising 我们在一起!健康广告中的自我解释、骄傲与内疚感诉求
Q2 Business, Management and Accounting Pub Date : 2023-09-15 DOI: 10.1080/10641734.2023.2248219
Kathrynn Pounders, Deena Kemp, Lindsay Bouchacourt
AbstractThis study examines the interplay between the emotional appeals of guilt and pride with one’s accessible self-construal (independent, relational interdependent, and collective interdependent) in the context of mask wearing. Our findings demonstrate a compatibility effect between an interpersonal guilt appeal and a relational-interdependent self-construal and show that pride appeals are effective regardless of one’s accessible self-construal but may be particularly effective when combined with an ad that highlights a collective-interdependent self-construal. Further, findings suggest that evoking a collective-interdependent self-construal is particularly effective when it comes to behavioral intention (mask-wearing intention) because it elicits greater intention with both guilt and pride appeals. In addition, this work is the first to investigate collective-interdependent self-construal in advertising. Both theoretical contributions and practical implications are discussed. Disclosure statementThe authors report there are no competing interests to declare.
摘要本研究探讨了在面具佩戴情境下,内疚感和自豪感的情感诉求与个体可达自我解释(独立、关系依赖和集体依赖)之间的相互作用。我们的研究结果证明了人际负罪感诉求和人际关系相互依赖的自我解释之间存在兼容效应,并表明无论一个人的可达性自我解释如何,自豪感诉求都是有效的,但当与强调集体相互依赖的自我解释的广告结合在一起时可能特别有效。此外,研究结果表明,当涉及到行为意图(戴面具的意图)时,唤起集体相互依存的自我解释特别有效,因为它在内疚和骄傲的呼吁下引发了更大的意图。此外,本研究首次对广告中的集体依存自我建构进行了研究。讨论了理论贡献和实际意义。作者报告无利益竞争需要申报。
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引用次数: 0
Can Virtual Influencers Replace Human Influencers in Live-Streaming E-Commerce? An Exploratory Study from Practitioners’ and Consumers’ Perspectives 在直播电子商务中,虚拟影响者能取代人类影响者吗?从业者和消费者视角下的探索性研究
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2023-07-03 DOI: 10.1080/10641734.2023.2224416
Anan Wan, M. Jiang
Abstract We conducted expert interviews and a consumer experiment to investigate practitioners’ and consumers’ attitudes toward and adoption of virtual influencers to substitute human influencers in live-streaming e-commerce (LSC). Results of consumer data confirmed practitioner insights that virtual (versus human) influencers generated less positive attitudes and lower levels of perceived warmth, trust, usefulness, and dialogue. Contrary to practitioner insights, consumers did not perceive virtual influencers as more enjoyable, easier to use, more distant, and more likely to generate purchase intention than human influencers. Furthermore, influencer warmth (usefulness) is positively related to influencer attitude (purchase intention). Implications and limitations are discussed.
摘要我们进行了专家访谈和消费者实验,以调查从业者和消费者在直播电子商务(LSC)中对虚拟影响者取代人类影响者的态度。消费者数据的结果证实了从业者的见解,即虚拟(与人类)影响者产生的积极态度较少,感知到的温暖、信任、有用性和对话水平较低。与从业者的见解相反,消费者并不认为虚拟影响者比人类影响者更令人愉快、更容易使用、更遥远、更有可能产生购买意图。此外,影响者的热情(有用性)与影响者的态度(购买意愿)呈正相关。讨论了影响和局限性。
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引用次数: 2
Linking Ethnicity Targeting with Artificial Intelligence and Data Collection: Perceptions and Behavioral Responses of Black Consumers 将种族定位与人工智能和数据收集联系起来:黑人消费者的感知和行为反应
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2023-07-03 DOI: 10.1080/10641734.2023.2212022
Weilu Zhang, Shelly Rodgers
Abstract Data-centric targeting with artificial intelligence (AI) is transforming advertising by using machine learning and big data to target consumers, creating value for both consumers and brands. Despite the growing interest in ethnicity targeting in social media, there is still much to learn about leveraging ethnicity data for advertising research and practice. In this study, we surveyed 1,030 Black U.S. social media users to explore their understanding of AI and data gathering related to ethnicity. We focused on ethnic affinity targeting (EAT), a controversial tactic used by social media platforms. Our results indicate that the ethical aspects of persuasion knowledge, specifically appropriateness beliefs, affect consumers’ coping strategies through distinct mechanisms. Consumers’ ethnic identification and the stability of their affinity feelings toward social media also influence intentions to use specific coping strategies. These findings suggest that consumers’ perceptions of ethnicity targeting depend on how advertisers collect and use ethnicity data and underscore the importance of diverse perspectives to inform algorithm transparency practices and policies.
摘要以数据为中心的人工智能定位正在通过使用机器学习和大数据瞄准消费者来改变广告,为消费者和品牌创造价值。尽管人们对社交媒体中的种族定位越来越感兴趣,但关于利用种族数据进行广告研究和实践,仍有很多需要学习的地方。在这项研究中,我们调查了1030名美国黑人社交媒体用户,以探索他们对人工智能的理解以及与种族相关的数据收集。我们关注的是种族亲和力定位(EAT),这是社交媒体平台使用的一种有争议的策略。我们的研究结果表明,说服知识的伦理方面,特别是适当性信念,通过不同的机制影响消费者的应对策略。消费者的种族认同和他们对社交媒体亲和力的稳定性也会影响他们使用特定应对策略的意图。这些发现表明,消费者对种族定位的看法取决于广告商如何收集和使用种族数据,并强调了不同视角对算法透明度实践和政策的重要性。
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引用次数: 3
Digital Advertising in the Age of Generative AI 生成人工智能时代的数字广告
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2023-07-03 DOI: 10.1080/10641734.2023.2243496
T. Baek
Abstract Artificial intelligence (AI) is significantly reshaping branded content delivery and consumer engagement in the advertising industry. Generative AI, exemplified by ChatGPT, is anticipated to have a substantial impact on all digital advertising domains worldwide. This special issue delves into the exploration of future trends in global digital advertising in the era of generative AI. The research articles within this special issue encompass a diverse array of topics, ranging from consumer responses to AI-generated virtual influencers in the metaverse and livestreaming e-commerce to the influence of anthropomorphic virtual agents, privacy concerns in online behavioral advertising, understanding of AI-driven ethnic affinity targeting, and the role of relational bonds within online gaming communities.
摘要人工智能(AI)正在显著重塑广告行业的品牌内容交付和消费者参与度。以ChatGPT为例的生成型人工智能预计将对全球所有数字广告领域产生重大影响。本特刊深入探讨了生成人工智能时代全球数字广告的未来趋势。本特刊中的研究文章涵盖了一系列不同的主题,从消费者对元宇宙和直播电子商务中人工智能生成的虚拟影响者的反应,到拟人化虚拟代理的影响,在线行为广告中的隐私问题,对人工智能驱动的种族亲和力定位的理解,以及在线游戏社区中关系纽带的作用。
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引用次数: 1
Toward Better Digital Advertising: The Role of the Anthropomorphic Virtual Agent 迈向更好的数字广告:拟人化虚拟代理的角色
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2023-07-03 DOI: 10.1080/10641734.2023.2218432
S. Saad
Abstract The advent of the Internet has led to the emergence of online advertising, which has benefited marketing organizations of all sizes. However, the emergence of digital natives as a new generation of consumers necessitates further research to ensure the continued effectiveness of online advertising. In this regard, the purpose of this paper is to investigate the effectiveness of advertising through an anthropomorphic virtual agent (AVA) on consumers’ psychological states and attitude toward online advertising. An experimental website was designed for the study. After interacting with AVA, respondents had to take part in a survey. Structural equation modeling (SEM) analyses using AMOS 24 and a bootstrapping method using SPSS Macro Conditional Process Analysis were conducted to test the research hypotheses. The results confirm the positive influence of the advertising through AVA on flow states and telepresence experience, which is positively associated with the attitude toward the online advertising. Working on AVAs is original as they represent the effective technology that can used for advertising. This study contributes to the existing research on how companies should integrate digital technologies to advertise, which to date has focused on other advertising channels such as social media advertisement, mobile advertisement, video advertisement, and e-mail advertisement.
摘要互联网的出现导致了在线广告的出现,这使各种规模的营销组织都受益匪浅。然而,数字原住民作为新一代消费者的出现需要进一步的研究,以确保在线广告的持续有效性。在这方面,本文的目的是通过拟人化的虚拟代理(AVA)来研究广告对消费者对网络广告的心理状态和态度的有效性。为这项研究设计了一个实验网站。在与AVA互动后,受访者必须参加一项调查。使用AMOS 24进行结构方程建模(SEM)分析,并使用SPSS宏观条件过程分析进行自举方法来检验研究假设。结果证实了AVA广告对流量状态和临场感体验的积极影响,这与对在线广告的态度呈正相关。AVA是独创的,因为它们代表了可用于广告的有效技术。这项研究有助于现有的关于公司应如何整合数字技术进行广告的研究,迄今为止,该研究主要集中在其他广告渠道,如社交媒体广告、移动广告、视频广告和电子邮件广告。
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引用次数: 2
期刊
Journal of Current Issues and Research In Advertising
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