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Spillover Effects of Brand Safety Violations in Social Media 社交媒体中品牌安全违规行为的溢出效应
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2021-05-12 DOI: 10.1080/10641734.2021.1905572
Chunsik Lee, Junga Kim, Joon Soo Lim
Abstract This research examines how a brand’s ad adjacency to offensive content influences consumers’ perceptions, emotions, and behavioral intentions toward the brand. Varying the type of offensive content, we conduct two experiments to demonstrate how offensive association (OA) between social media content and the brand’s ad increases negative word-of-mouth (NWOM) intentions. The two studies show that the seemingly accidental association with offensive content leads NWOM intentions via heightened blame attribution and negative emotions. The results suggest that even a brand’s inadvertent association with offensive content can induce consumers to believe that the brand implicitly approved or overlooked its ad placement. Furthermore, the negative spillover effects of brand safety violations are found only when the perceived ad intrusiveness is high. The present research provides advertisers with the rationale behind their need for being vigilant in safeguarding their ads and sponsorship.
摘要本研究考察了品牌与攻击性内容的广告邻接度如何影响消费者对品牌的感知、情绪和行为意图。根据攻击性内容的类型,我们进行了两个实验,以证明社交媒体内容和品牌广告之间的攻击性关联(OA)如何增加负面口碑(NWOM)意图。这两项研究表明,与攻击性内容的看似偶然的联系通过强化指责归因和负面情绪来引导NWOM的意图。研究结果表明,即使一个品牌无意中与冒犯性内容联系在一起,也会让消费者相信该品牌暗中认可或忽视了其广告投放。此外,只有当感知到的广告侵入性较高时,才会发现品牌安全违规的负面溢出效应。目前的研究为广告商提供了在保护广告和赞助时保持警惕的理由。
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引用次数: 11
The Role of Guilt, Shame, and Social Distance in Bystander-Focused Prevention of Campus Sexual Violence 内疚、羞耻和社交距离在旁观者预防校园性暴力中的作用
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2021-04-03 DOI: 10.1080/10641734.2020.1841691
Shiyun Tian, J. Li
Abstract Guided by the appraisal-tendency framework and construal level theory, this study investigates how emotional appeals (guilt vs. shame) and social distance frames (distant vs. proximal) influence college students’ attitude toward bystander action campaign and intention to intervene in sexual violence situations. The findings indicated a two-way interaction effect between these two message factors on campaign attitude and behavior intention. Additionally, self-efficacy was found to be the mediator that underlying the proposed match-based effects. The findings provide theoretical implications into persuasive communication in the context of campus sexual violence bystander intervention and offer practical insights to advertisers and social/health marketers.
摘要本研究在评价倾向框架和解释水平理论的指导下,探讨了情感诉求(内疚感vs羞耻感)和社会距离框架(远距离vs近距离)对大学生在性暴力情境中旁观者行动态度和干预意向的影响。结果表明,这两个信息因素对活动态度和行为意向具有双向交互作用。此外,我们发现自我效能感是基于匹配效应的中介。该研究结果为校园性暴力旁观者干预情境下的说服沟通提供了理论启示,并为广告商和社会/健康营销人员提供了实践见解。
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引用次数: 13
Truly Bad Advertising: The Badder, the Better 真正糟糕的广告:越坏越好
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2021-04-03 DOI: 10.1080/10641734.2020.1775730
Stephen Brown
I’ll never forget it. My first time. Everyone remembers their first time. Be it good, bad, indifferent or appalling, as mine was, it’s unforgettable all the same. Tell me I’m wrong. You remember yours too. I bet you do. I know you do. Though there’s no way it’s as memorable as mine. Because it’s been the best part of forty-five years since that unforgettable day and I remember everything about it: the time, the place, the person, the passion, the pleasure, albeit brief, and the obligatory pause before a repeat performance. And another. And another...
我永远不会忘记,这是我的第一次。每个人都记得他们的第一次。无论是好的、坏的、冷漠的还是骇人听闻的,就像我的一样,它仍然令人难忘。告诉我我错了。你也记得你的。我打赌你会的,我知道你会的。虽然没有什么比我更令人难忘的了。因为自从那难忘的一天以来,这已经是四十五年来最美好的一天了,我记得关于它的一切:时间、地点、人、激情、快乐,尽管很短暂,还有在重复表演之前必须停顿的一段时间。还有另一个。还有。。。
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引用次数: 0
It’s Time for TGA: Truly Good Advertising TGA:真正的好广告
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2021-04-03 DOI: 10.1080/10641734.2020.1780999
Micael Dahlen
Abstract Good advertising is not enough anymore. With technological and societal progress, savvy consumers, and new media revenue models, advertising needs to be truly good to serve a purpose and to be allowed to live on. In this paper, I outline how truly good advertising (TGA) does not only produce equity for the advertiser, but also generates advertising equity to the benefit of the consumer, adds value to the media context and has a positive impact on society.
摘要好的广告已经不够了。随着技术和社会的进步,精明的消费者和新的媒体收入模式,广告需要真正好,才能达到目的并得以生存。在本文中,我概述了真正好的广告(TGA)如何不仅为广告商产生公平,而且为消费者的利益产生广告公平,为媒体环境增加价值,并对社会产生积极影响。
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引用次数: 9
Insights about the Ethical and Moral State of Advertising Practitioners 关于广告从业者的伦理和道德状况的见解
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2021-04-03 DOI: 10.1080/10641734.2020.1780998
Pamela A. Richardson-Greenfield, Carrie La Ferle
Abstract The study examines how industry professionals perceive, process, and approach ethics in advertising. Thirty-four in-depth interviews with advertising practitioners were undertaken to assess the type of ethical considerations experienced by professionals today. Deceptive advertising was selected for a shared context in assessing level and process of ethical reasoning. Two scholarly frameworks focusing on cognitive moral development and ethical decision making were used to provide structure to the research. Participants expressed a general concern for deceptive advertising and converged on conceptual definitions. However, none had formal ethics-based training to equip them to recognize and avoid deceptive advertising, and most viewed deceptive advertising in terms of legal—not ethical or social—constraints and consequences. Comparisons with prior research indicate similar patterns in relation to experiencing Moral Myopia and practitioners operating outside the ‘Principled’ level of ethical concern from the cognitive moral development framework, but new and different areas also surfaced. Theoretical and managerial implications are discussed.
摘要:本研究考察了行业专业人士如何感知、处理和接近广告伦理。对34位广告从业人员进行了深入访谈,以评估当今专业人员所经历的道德考虑类型。在评估道德推理水平和过程的共同背景下,选择了欺骗性广告。两个专注于认知道德发展和伦理决策的学术框架被用来为研究提供结构。与会者对欺骗性广告表示普遍关切,并就概念定义达成一致。然而,没有人接受过正式的道德培训,使他们能够识别和避免欺骗性广告,而且大多数人从法律(而不是道德或社会)的限制和后果的角度来看待欺骗性广告。与先前研究的比较表明,在认知道德发展框架中,经历道德近视和从业者在“原则”伦理关注层面之外操作的模式相似,但也出现了新的和不同的领域。讨论了理论和管理意义。
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引用次数: 7
Changing Attitudes on Social Media: Effects of Fear and Information in Green Advertising on Non-Green Consumers 社会媒体态度的转变:绿色广告中的恐惧和信息对非绿色消费者的影响
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2021-03-25 DOI: 10.1080/10641734.2020.1835755
Matthew Pittman, Glenna L. Read, Jie Chen
Abstract How can green advertising get non-green consumers to think more about the environment? Using Elaboration Likelihood Model and Social Judgment Theory, we construct hypotheses and test them across three experiments. Results provide converging evidence that messages placed on social media with low-information and high-fear (emotional) appeals are most effective at generating purchase intent and digital engagement. Moreover, pollution ideation is the mechanism underlying these effects on social media. Theoretical and practical implications are discussed in light of the potential for advertising to be a force for good, particularly on social media where campaigns may encourage non-green consumers to think more about the environment.
绿色广告如何让非绿色消费者更多地思考环境问题?运用精化似然模型和社会判断理论,构建假设并通过三个实验进行验证。研究结果提供了越来越多的证据,表明在社交媒体上发布的低信息量和高恐惧(情感)吸引力的信息在产生购买意图和数字参与方面最有效。此外,污染观念是这些对社交媒体影响的潜在机制。根据广告成为一股积极力量的潜力,特别是在社交媒体上,广告活动可能会鼓励非绿色消费者更多地考虑环境问题,讨论了理论和实践意义。
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引用次数: 30
Covid-19 and Advertising: The Case for a Paradigm Shift 新冠肺炎与广告:范式转变的案例
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2021-01-02 DOI: 10.1080/10641734.2021.1876797
Harsha Gangadharbatla
Abstract While the global coronavirus pandemic might not have caused many of the changes we are witnessing in the field of advertising, it has definitely accelerated the rate of change in many areas of our society and field. In this article, we begin by outlining some of the significant changes that the Covid-19 pandemic has accelerated. Using a systems approach to advertising research, we examine the role of environmental changes, such as the current pandemic, in influencing the trajectory of advertising scholarship. Then, we argue that when systems, such as our economic or financial one, experience shocks of such epic proportions, they present researchers in an applied field like advertising an opportunity to problematize and question the fundamental aspects or foundations of the field itself. We conclude by making a case for a paradigm shift in advertising research and identify numerous opportunities for new lines of inquiry in this new paradigm.
虽然全球冠状病毒大流行可能没有引起我们在广告领域所看到的许多变化,但它确实加速了我们社会和领域许多领域的变化速度。在本文中,我们首先概述Covid-19大流行加速的一些重大变化。使用系统方法的广告研究,我们检查环境变化的作用,如当前的大流行,在影响广告学术的轨迹。然后,我们认为,当系统,如我们的经济或金融系统,经历如此史诗般的冲击时,它们为应用领域(如广告)的研究人员提供了一个机会,使他们有机会对该领域本身的基本方面或基础提出问题和质疑。最后,我们为广告研究的范式转变做了一个案例,并在这个新范式中确定了许多新的探究线的机会。
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引用次数: 18
The Effect of Sponsorship Disclosure in YouTube Product Reviews 赞助披露在YouTube产品评论中的作用
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2020-12-17 DOI: 10.1080/10641734.2020.1859023
Alexander Pfeuffer, Xinyu Lu, Yiran Zhang, J. Huh
Abstract Facing the rising trend of sponsored product reviews posted on social media, government regulatory agencies have published industry guidelines requiring disclosure of sponsorship in social media product reviews. However, research about the effects of online product review sponsorship disclosures, especially in the social media context, is still limited. To address this problem, the current study tested the effects of sponsorship disclosure in YouTube product reviews on consumers’ persuasion knowledge and attitudinal responses to the product, brand, and the reviewer. Persuasion Knowledge Model and expectancy violations theory were applied to form the theoretical foundation for the study hypotheses. Results from an online experiment revealed: (1) sponsorship disclosure increased consumers’ perceived persuasive intent and appropriateness of a sponsored product review but not their perceived effectiveness of the content; (2) sponsorship disclosure had no significant effect on viewers’ attitudes toward the reviewed product, brand, or the reviewer; and (3) viewers’ expectancy moderated the effects of sponsorship disclosure on persuasion knowledge. Implications of the study findings and limitations and suggestions for future research are discussed.
摘要面对社交媒体上发布赞助产品评论的上升趋势,政府监管机构发布了行业指南,要求在社交媒体产品评论中披露赞助信息。然而,关于在线产品评论赞助披露的影响的研究,特别是在社交媒体背景下,仍然有限。为了解决这个问题,目前的研究测试了YouTube产品评论中的赞助披露对消费者对产品、品牌和评论人的说服知识和态度反应的影响。运用说服知识模型和预期违反理论为研究假设奠定了理论基础。一项在线实验的结果显示:(1)赞助披露增加了消费者对赞助产品评论的说服意图和适当性的感知,但没有增加他们对内容有效性的感知;(2) 赞助披露对观众对被审查产品、品牌或审查者的态度没有显著影响;(3)观众的期望调节了赞助披露对说服知识的影响。讨论了研究结果的含义、局限性以及对未来研究的建议。
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引用次数: 18
Do Digital Natives Recognize Digital Influence? Generational Differences and Understanding of Social Media Influencers 数字原住民认识到数字的影响力吗?代际差异与对社交媒体影响者的理解
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2020-12-11 DOI: 10.1080/10641734.2020.1830893
C. Childers, Brandon C. Boatwright
Abstract Influencer marketing has upended traditional notions of endorsement, as advertisers partner with social media users with diverse followings but higher levels of engagement to reach key audiences. Twenty-five personal interviews were conducted with adults between the ages of 18 and 51 years to unearth shared experiences with and perceptions of influencer marketing efforts. Three key themes of difference between generational cohorts’ perceptions of social media advertising and influencers (SMIs) were found: (1) digital natives and digital influence of social media advertising overall, (2) challenges associated with defining influencer marketing and understanding its impact, and (3) transparency and trust with influencers. The importance of community and connection in was a theme that emerged among all participants. This study broadens the framework for examining influencers’ utility by providing implications for the advertising industry as well as for multidisciplinary research and practice.
摘要影响力营销颠覆了传统的背书观念,因为广告商与拥有不同追随者但参与度更高的社交媒体用户合作,以接触关键受众。对18岁至51岁的成年人进行了25次个人访谈 多年来挖掘与影响者营销努力的共同经验和看法。研究发现,代际群体对社交媒体广告和影响者(SMI)的认知存在三个关键主题的差异:(1)数字原住民和社交媒体广告的数字影响力,(2)与定义影响者营销和理解其影响相关的挑战,以及(3)影响者的透明度和信任。社区和联系的重要性是所有参与者中出现的一个主题。这项研究通过为广告业以及多学科研究和实践提供启示,拓宽了研究影响者效用的框架。
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引用次数: 34
Celebrity Investors and the Success of Crowdfunding Campaigns 名人投资人与众筹活动的成功
IF 3.4 Q2 Business, Management and Accounting Pub Date : 2020-12-11 DOI: 10.1080/10641734.2020.1819919
A. Agnihotri, S. Bhattacharya, Satya V. K. Prasad
Abstract Using the source-credibility model and the match-up hypothesis, this study examines the effectiveness of celebrities’ investment information on crowdfunding campaigns. Findings from four studies indicate that when celebrities invest in projects meant for crowdfunding and when such projects are congruent with their image, investors’ intentions to invest in the projects increase. Furthermore, investors value celebrities’ past project success information more than the product-celebrity image congruent information such that if a celebrity has a previous successful investment even in an incongruent product category, investors’ intentions to invest in the project is still higher than a failed project in a product congruent category.
摘要本研究采用来源可信度模型和匹配假说,检验名人投资信息在众筹活动中的有效性。四项研究的结果表明,当名人投资于众筹项目时,当这些项目与他们的形象一致时,投资者投资这些项目的意愿就会增加。此外,投资者更看重名人过去的项目成功信息,而不是产品名人形象一致信息,因此,如果名人之前甚至在不一致的产品类别中有过成功的投资,投资者对该项目的投资意愿仍然高于产品一致类别中的失败项目。
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引用次数: 2
期刊
Journal of Current Issues and Research In Advertising
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