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Influence of Social Media Marketing on Customer Equity Drivers and Purchase Intention: Understanding World’s Most Valuable Brand - Amazon 社交媒体营销对客户权益驱动因素和购买意愿的影响:了解世界上最有价值的品牌——亚马逊
IF 0.2 Pub Date : 2022-04-01 DOI: 10.53908/nmmr.300216
Bhawna Agarwal, Anju Gulla
Social Media is getting incredibly popular amongst brands and consumers both. This study aims to identify the constructs of perceived Social Media Marketing (SMM) activities of an e-commerce brand, Amazon and to evaluate the influence of those activities on customer equity drivers; value equity, relationship equity and brand equity and purchase intention using a PLS-SEM approach. The five constructs of perceived SMM activities are Interactivity, Informativeness, Personalization, Trendiness and Word of Mouth. The effects of SMM activities on value equity, relationship equity and brand equity were significantly positive. Out of the three customer equity drivers, only brand equity had a significant impact on the purchase intention, whereas value equity and relationship equity had no significant influence on purchase intention. The findings of this study will help the e-commerce brands to forecast the future purchasing behavior of their customers as well as manage their SMM activities.
社交媒体在品牌和消费者中越来越受欢迎。本研究旨在识别电子商务品牌亚马逊感知社交媒体营销(SMM)活动的结构,并评估这些活动对客户权益驱动因素的影响;价值权益、关系权益和品牌权益与购买意愿之间的关系。感知SMM活动的五个构念是互动性、信息性、个性化、时尚性和口碑性。SMM活动对价值权益、关系权益和品牌权益的影响显著正相关。在三个顾客权益驱动因素中,只有品牌权益对购买意愿有显著影响,而价值权益和关系权益对购买意愿没有显著影响。本研究的结果将有助于电商品牌预测其客户未来的购买行为,并管理其SMM活动。
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引用次数: 0
Does Your Personality Affect the Investment Risk You Take? 你的个性会影响你所承担的投资风险吗?
IF 0.2 Pub Date : 2022-04-01 DOI: 10.53908/nmmr.300215
Shiwangi Poddar, Risav Adhikari
Purpose: This paper considers personality, one not so extensively researched factor affecting investment decisions. It understands how personality traits affect an individual’s investment risk profile, and also how demographics affect this risk and personality. Methodology: For this purpose, a survey is conducted in Kolkata and Ranchi, with a total of 119 respondents. Investors’ personality is analyzed through Big Five Personality Trait Model. Risk Profile of investors is measured using Likert scale questions. Correlation, ANOVA or Chi Square tests are used to find relations between personality traits, risk taken and demographics. Findings: This study found positive correlations between Openness to Experience and Neuroticism with Investor Risk. It found significant relations between Gender and Risk Taken. Neuroticism & Gender, Extroversion & Employment, and Extroversion & Income were also found to be significantly related. Practical Implications: Understanding the financial personality helps in finding the reason behind an individual’s investment decision making, and how that individual is going to react to factors involved in investing. Originality/Value: Even though personality characteristics are important aspect, only recently have economists began analyzing their effect on financial decisions. This study will concentrates on this area, and explains how personality of the investor affects his/her risk perception.
目的:本文考虑了人格,这是一个尚未被广泛研究的影响投资决策的因素。它了解个性特征如何影响个人的投资风险状况,以及人口统计学如何影响这种风险和个性。方法:为此,在加尔各答和兰契进行了一项调查,共有119名受访者。运用五大人格特质模型分析投资者的人格特征。投资者的风险状况是使用Likert量表问题来衡量的。相关分析、方差分析或卡方检验用于发现性格特征、风险承担和人口统计之间的关系。研究结果:本研究发现,对经验的开放性和神经质与投资者风险呈正相关。研究发现,性别与风险承担之间存在显著关系。神经质与性别、外向与就业、外向与收入也被发现有显著相关性。实际意义:了解财务个性有助于找到个人投资决策背后的原因,以及个人对投资因素的反应。原创性/价值:尽管个性特征是一个重要方面,但直到最近,经济学家才开始分析它们对财务决策的影响。本研究将集中在这一领域,并解释投资者的个性如何影响他/她的风险感知。
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引用次数: 0
Sustainability Emergence, Development, and Performance: Cases of Hybrid Chinese Organizations 可持续性的产生、发展与绩效——以中国混合型组织为例
IF 0.2 Pub Date : 2022-03-25 DOI: 10.53908/nmmr.300102
M. Singleton, Franziska Grose, Karolina Pregowska, Jinglin Guo, Mitchell Jares, Sajal Kabiraj
Purpose: Recently, the concept of hybrid organizations has re-emerged. These companies specialize in tackling social or economic issues while pursuing business goals through incorporating both targets in their mission. China currently faces many social and environmental challenges such as an aging population, regional economic imbalances, and a social change development. Hence, after discussing the concept of hybrid organizations, our research article will analyze these issues. Methodology: Two case studies have been conducted to provide practical insights in the operating models of hybrid organizations in China. Findings: Hybrid organizations have found their place in China’s economy and have been able to benefit China economically. Through the examination of hybrid organizations in China, this research highlights the reasons behind the win-win partnership of hybrid organizations in the formal and informal sector in China. Practical Implications: This article hopes to inform the viewers of the reasons behind the emergence of hybrid organizations and the incentives for these organizations to persist. Originality: The study examines the sustainability emergence, development, and economic performance of hybrid organizations in China with the help of case studies. A deeper dive into the topic of hybrid organizations was examined by defining the definition, business model, types of hybrid organizations and their strengths and weaknesses.
目的:最近,混合型组织的概念重新出现。这些公司专注于解决社会或经济问题,同时通过将这两个目标纳入其使命来追求商业目标。当前,中国面临着人口老龄化、区域经济失衡、社会变革发展等诸多社会和环境挑战。因此,本文在讨论了混合型组织的概念之后,将对这些问题进行分析。方法:通过两个案例研究,为中国混合组织的运营模式提供实践见解。研究发现:混合型组织已经在中国经济中找到了自己的位置,并能够为中国经济带来效益。本研究通过对中国混合组织的考察,揭示了中国正式部门和非正式部门混合组织合作共赢的原因。实际意义:本文希望告知读者混合型组织出现背后的原因以及这些组织持续存在的动机。原创性:本研究通过案例分析考察了中国混合型组织的可持续性、出现、发展和经济绩效。通过定义混合组织的定义、商业模式、类型及其优缺点,深入探讨了混合组织的主题。
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引用次数: 0
Can Circularity Solve the Problem? 圆形能解决问题吗?
IF 0.2 Pub Date : 2022-03-25 DOI: 10.53908/nmmr.30010e
T. Panda
Industrialization arrived with its promise that any amount of mechanization leading to the adoption of new technology and mass production scale can solve any level of human malaise. However, over the decades, the world has become the dump yard of human greed. The Take- Make- Waste Model, promoted mainly by the developed, western world, has built global waste to such a level that the natural earth can no more absorb it by itself. Almost two centuries of mindless production have put pressure on the natural absorption process of wilful waste. This has led to higher carbon footprints, grievous environmental injury, and dangerous imperative due to climate change. The planet faces three crises of climate change, natural and biodiversity loss, and pollution and waste. What is driving these crises- is unsustainable consumption and production practices. The civilization is at a critical crossroad where the only solution seems to be a path of circularity and sustainability.
工业化的到来带来了它的承诺,即任何数量的机械化都可以解决任何程度的人类不适,从而采用新技术和大规模生产。然而,几十年来,世界已经成为人类贪婪的垃圾场。主要由西方发达国家推动的“制造废物”模式,已经将全球废物制造到了自然地球无法自行吸收的程度。近两个世纪的无意识生产给故意浪费的自然吸收过程带来了压力。这导致了更高的碳足迹,严重的环境损害,以及气候变化带来的危险。地球面临气候变化、自然和生物多样性丧失、污染和浪费三大危机。导致这些危机的是不可持续的消费和生产做法。文明正处于一个关键的十字路口,唯一的解决方案似乎是一条循环和可持续的道路。
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引用次数: 0
In-Store Technology for Store Positioning and Store Loyalty 用于店铺定位和店铺忠诚度的店内技术
IF 0.2 Pub Date : 2022-03-25 DOI: 10.53908/nmmr.300106
Vibhu Johar, Alaka Sharma
Purpose: Store positioning via technology and retail image are the factors that influence store loyalty and the success of the retail. The objective of this study is to assess the relation between positioning via in-store technology, store image and store loyalty in Indian retail fashion outlets. Furthermore the mediation affect of store image on the in-store technology and store loyalty relationship is analyzed. Design/Methodology/Approach: On a sample of 284 customers, structural equation modelling via Amos has been employed to test the proposed hypotheses. Convenience sampling has been used for data collection. Findings: The results reveal that the in-store technology positively influences store image which further positively impacts customer loyalty towards the store. Finally store image partially mediates the relationship between in-store technology and store image. Originality: The study has empirically tested the relation and provided evidence that in store technology is an important dimension, which shoppers consider to position stores in their minds.
目的:店铺技术定位和零售形象是影响店铺忠诚度和零售成功的因素。本研究的目的是评估通过店内技术定位,商店形象和商店忠诚度在印度零售时尚店之间的关系。进一步分析了店铺形象对店内技术和店铺忠诚关系的中介作用。设计/方法/方法:在284个客户的样本中,采用Amos的结构方程模型来检验所提出的假设。数据采集采用方便抽样。结果发现:店内技术正向影响店铺形象,进而正向影响顾客对店铺的忠诚度。最后,店铺形象在店内技术与店铺形象之间起到部分中介作用。独创性:该研究对这种关系进行了实证检验,并提供了证据,证明店内技术是一个重要的维度,购物者会考虑在他们的脑海中定位商店。
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引用次数: 1
Trends in Behavioral Finance: A Literature Survey 行为金融学趋势:文献综述
IF 0.2 Pub Date : 2022-03-25 DOI: 10.53908/nmmr.300105
A. Das
Purpose: The paper aims at systematic and critical evaluation of the research papers for the past 21 years and to analyze the year-wise contribution of different journals and countries’ contributions in the domain of behavioral finance. Methodology: The research was based on searching keywords like behavioral finance, psychological biases, investors’ behavior, behavioral biases, and investors’ decision making in the electronic databases of Emerald, Scopus, and Taylor & Francis Online. The survey covers a period of 21 years from 2000 to 2020 and with a total of 86 articles. Findings: The survey shows that there is an increase in research in this newly emerging field of study. Moreover, there is an upward trend so far as the contribution is concerned by different researchers in this new domain and the maximum contribution is by Indian researchers. Initially, in the early years, researchers focused on the conceptual research paper and systematic review of behavioral finance and later on researchers focused on more empirical research paper evidence to underpin behavioral finance as a separate field of study. Originality: The domain of behavioral finance is in a very nascent stage. The scholars in this domain need a clear view of the direction of research in behavioral finance. This review paper provides a background and evolution of behavioral finance over a period of time and also suggests the prospective future research scope.
目的:本文旨在对过去21年的研究论文进行系统和批判性的评价,并分析不同期刊和国家在行为金融学领域的年度贡献。研究方法:在Emerald、Scopus、Taylor & Francis Online等电子数据库中检索行为金融学、心理偏差、投资者行为、行为偏差、投资者决策等关键词。调查时间从2000年到2020年共21年,共86篇文章。调查显示,在这一新兴研究领域的研究正在增加。此外,就不同研究人员在这一新领域的贡献而言,有上升趋势,其中印度研究人员的贡献最大。最初,在早期,研究人员专注于行为金融学的概念研究论文和系统综述,后来研究人员专注于更多的实证研究论文证据,以支持行为金融学作为一个独立的研究领域。原创性:行为金融学领域还处于非常初级的阶段。这一领域的学者需要对行为金融学的研究方向有一个清晰的认识。本文回顾了行为金融学的发展背景和发展历程,并对未来的研究方向进行了展望。
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引用次数: 0
An Analytical Study of Consumer Attitude towards Green Products 消费者对绿色产品态度的分析研究
IF 0.2 Pub Date : 2022-03-25 DOI: 10.53908/nmmr.300103
Farah Tazeen, Azmee Zaheer, Prof. N. H. Mullick
Purpose- Consumers have increased their concerns in natural ingredients, sustainable packaging, and other green elements of products. The study was intended to evaluate customers’ attitude, concern, behavior and knowledge on green products. Methodology- The study is based on considering qualitative research based on questionnaire research. On the basis of that, the data is collected using the SPSS software in order to analyze the data collected. In addition to that, regression and correlation are used to gain a better understanding of the topic of discussion. Evaluation was based on survey. 129 individuals’ responses were collected and their participation was completely voluntary. Findings & Results- The results computed using multiple regression analysis showed that brand authenticity and green product price significantly influences consumers’ decision of purchase of those products. The response of the research stated positive outcome and most of the respondents were aware about green products. H4 is supported, clearly inferring that awareness of brand is a strong factor in making purchase decision of green products. It can be clearly inferred from the results that consumers’ awareness, brand value and price of the product significantly influences purchasing decision of the consumer. An individual having little concern for environment have a stronger inclination towards green products. Practical Implications- The findings may yield useful information for environmental sustainability. Consumers will become more conscious of their purchases. It will bring behavioural change towards environmental sustainability. The more aware the consumer is, the safer our environment will be.
目的-消费者越来越关注产品的天然成分、可持续包装和其他绿色元素。本研究旨在评估客户对绿色产品的态度、关注、行为和知识。方法论——本研究基于问卷调查的定性研究。在此基础上,利用SPSS软件对数据进行统计分析。除此之外,还使用回归和相关性来更好地理解讨论的主题。评估以调查为基础。收集了129人的答复,他们的参与完全是自愿的。调查结果-使用多元回归分析计算的结果表明,品牌真实性和绿色产品价格显著影响消费者购买这些产品的决定。该研究的回应表明了积极的结果,大多数受访者都知道绿色产品。H4是支持的,清楚地推断出品牌意识是做出绿色产品购买决策的一个强大因素。从结果可以清楚地推断,消费者的意识、品牌价值和产品价格显著影响消费者的购买决策。一个对环境不太关心的人对绿色产品有更强烈的倾向。实际意义-研究结果可能为环境可持续性提供有用的信息。消费者将对自己的购买更加自觉。它将为环境可持续性带来行为上的改变。消费者越有意识,我们的环境就越安全。
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引用次数: 0
Exploring the link between Innovativeness and Organizational Performance 探索创新与组织绩效的关系
IF 0.2 Pub Date : 2022-03-25 DOI: 10.53908/nmmr.300104
Pratibha Thakur, Charu Saxena, R. Arora
Purpose: The present paper is an attempt to examine the impact of innovativeness on organizational performance. The investigation was carried out in Information Technology (IT) industry of Northern region of India. Methodology: A sample of 420 employees working in the Northern region was analyzed by applying Partial Least Square Structural Equation Modeling 3.0 (PLSSEM) and Statistical Package for Social Sciences (SPSS). Findings: The key objective of the present research is to identify the dimensions of organizational innovativeness that has an effect on organizational performance. The findings revealed that product, process and marketing innovativeness have a significant and positive impact on organizational performance, whereas, the impact of behavioral innovativeness on performance is not significant. Practical Implications: The outcomes of the study provide important insights to the policy makers and strategists to redesign the innovation practices and strategies that will further help in improving organizational performance. Originality: Limited studies have been conducted in IT sector of Northern region in order to determine the role of innovativness in predicting organizational performance. Therefore, the results of this study contributes to the existing literature and also presents the perception of employees regarding the role of innovation to improve organizational performance.
目的:本研究旨在探讨创新对组织绩效的影响。该调查是在印度北部地区的信息技术(IT)行业进行的。方法:采用偏最小二乘结构方程建模3.0 (PLSSEM)和社会科学统计软件包(SPSS)对北方地区420名员工样本进行分析。研究结果:本研究的主要目的是确定影响组织绩效的组织创新维度。研究发现,产品创新、流程创新和营销创新对组织绩效有显著的正向影响,而行为创新对组织绩效的影响不显著。实践启示:研究结果为政策制定者和战略家重新设计创新实践和战略提供了重要的见解,这将有助于进一步提高组织绩效。原创性:为了确定创新在预测组织绩效中的作用,在北方地区IT部门进行了有限的研究。因此,本研究的结果有助于现有文献,并提出了员工对创新对提高组织绩效的作用的看法。
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引用次数: 0
Long-Term Abnormal Returns during Pre and Post Merger: Evidence from India 并购前后的长期异常收益:来自印度的证据
IF 0.2 Pub Date : 2022-03-25 DOI: 10.53908/nmmr.300107
D. Variava, J. Kapadia
Purpose: The present study measures the impact of merger on Indian acquiring entities’ long term stock price performance. The study covers 109 acquiring entities of merger deals undertaken during the period of 2000 to 2012, comprising of a study period of 1997 to 2015. Methodology: The same is measured through monthly CAR (Cumulative Abnormal Return) and BHAR (Buy and Hold Abnormal Return) of selected acquiring entities during the period of 12, 24 and 36 months post the merger and comparing it with 12, 24 and 36 months pre merger respectively. The Abnormal Return (AR) is computed as the excess of acquiring entity stock’s monthly log return over the market’s (SENSEX) monthly log return. A paired t-test has being applied to compare the pre and post CAR and BHAR after eliminating outliers using box-plot technique and assuring normality of variables. Findings: The results show a significant reduction in post merger monthly CARs and BHARs as compared to pre merger. Practical Implications: CAR being based on arithmetic mean is useful to investors who hold stocks for relatively short period of time around the merger month. BHAR being based on geometric mean is useful to investors who hold stocks for the entire holding period before and after the merger month. Originality: Abnormal returns pre and post merger scenario in the long run are less explored in the Indian context which this study aims at. The study also compares the results of abnormal returns around long term time frame in India with that of the global context as well.
目的:本研究衡量合并对印度收购实体长期股价表现的影响。该研究涵盖了2000年至2012年期间进行的109家合并交易的收购实体,包括1997年至2015年的研究期。方法:通过选定收购主体在合并后12个月、24个月和36个月内的月度CAR(累计异常回报)和BHAR(购买和持有异常回报)来衡量,并分别与合并前12个月和24个月、36个月进行比较。异常回报(AR)计算为收购实体股票的月度日志回报超过市场(SENSEX)的月度日志收益。在使用盒图技术消除异常值并确保变量的正态性后,应用配对t检验来比较CAR前后和BHAR。调查结果:结果显示,与合并前相比,合并后每月CAR和BHAR显著减少。实际意义:基于算术平均值的CAR对在合并月前后持有股票相对较短时间的投资者很有用。基于几何平均数的BHAR对在合并月前后的整个持有期内持有股票的投资者很有用。独创性:从长期来看,合并前后的异常回报情景在本研究所针对的印度背景下较少被探索。本研究还将印度长期回报的结果与全球背景下的结果进行了比较。
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引用次数: 1
Price Discovery and Volatility Spillover in Commodity Futures and Spot Market in India: An Empirical Analysis 印度商品期货和现货市场的价格发现与波动溢出:一个实证分析
IF 0.2 Pub Date : 2022-03-25 DOI: 10.53908/nmmr.300101
S. Garg, K. Narwal
Purpose: This paper aims to investigate the price discovery process, persistence of volatility and spillover of volatility in commodity futures and spot market in India. Methodology: In this paper, commodities namely, mentha oil, cotton, gold and aluminium have been selected to explore the process of price discovery, volatility persistence and spillover of volatility using cointegration test, vector error correction (VECM), granger causality and GARCH model. Findings: The results of VECM suggest that price discovery takes place in futures market in case of all commodities except for mentha oil where price discovery occurs in spot market. The Block Exogeneity Wald test (granger causality) results also show that futures market has stronger ability to predict the spot prices. The results of GARCH model indicate that volatility is persistent for all commodities except mentha oil futures return. In the support of VECM and granger causality test results, GARCH model results also indicate that volatility spillovers from futures return to spot return for all selected commodities except cotton where volatility spillovers from spot return to futures return. Practical Implications: The findings of this study significantly contribute to the Indian commodity derivatives market literature and useful for future researchers, investors, hedgers, economists and policy makers. Originality: There are very few studies that have examined the price discovery process and spillover of volatility using combination of both agricultural and nonagricultural commodities in India.
目的:研究印度商品期货和现货市场的价格发现过程、波动持续性和波动外溢性。方法:本文采用协整检验、向量误差修正(VECM)、格兰杰因果关系和GARCH模型,以薄荷油、棉花、黄金和铝等大宗商品为研究对象,探讨了价格发现、波动持久性和波动溢出的过程。发现:VECM结果表明,除薄荷油价格发现发生在现货市场外,所有商品的价格发现都发生在期货市场。块外生性Wald检验(格兰杰因果关系)结果也表明,期货市场对现货价格具有较强的预测能力。GARCH模型的结果表明,除薄荷油期货收益外,所有商品的波动性都是持续的。在VECM和格兰杰因果检验结果的支持下,GARCH模型结果也表明,除棉花波动从现货回归到期货回归外,所有被选商品的波动都从期货回归到现货回归。实际意义:本研究的发现对印度商品衍生品市场文献有重大贡献,对未来的研究人员、投资者、套期保值者、经济学家和政策制定者有用。原创性:很少有研究将印度的农业和非农业商品结合起来考察价格发现过程和波动性溢出。
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引用次数: 0
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NMIMS Management Review
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