Pub Date : 2020-07-01DOI: 10.4018/IJMHCI.2020070103
Chiho Ok
The present study investigates the moderating role of age on the differences in smartphone usage patterns by gender. Therefore, a literature review is first made to verify the differences in smartphone usage patterns by gender, as well as the role of age in the relationship between gender and smartphone usage patterns. Based on these reviews, the moderating effects of age are hypothesized in the relationship between gender and smartphone usage patterns. The empirical study includes smartphone usage data from 9,566 individuals which reflected the actual use of smartphones. The relevant theoretical and practical implications are presented based on the study results.
{"title":"How Growing Older Leads to Different Patterns in Smartphone Usage Among Genders: Evidence From Korea","authors":"Chiho Ok","doi":"10.4018/IJMHCI.2020070103","DOIUrl":"https://doi.org/10.4018/IJMHCI.2020070103","url":null,"abstract":"The present study investigates the moderating role of age on the differences in smartphone usage patterns by gender. Therefore, a literature review is first made to verify the differences in smartphone usage patterns by gender, as well as the role of age in the relationship between gender and smartphone usage patterns. Based on these reviews, the moderating effects of age are hypothesized in the relationship between gender and smartphone usage patterns. The empirical study includes smartphone usage data from 9,566 individuals which reflected the actual use of smartphones. The relevant theoretical and practical implications are presented based on the study results.","PeriodicalId":43100,"journal":{"name":"International Journal of Mobile Human Computer Interaction","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82748683","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-01DOI: 10.4018/ijmhci.2020040103
H. Kellam
The purpose of this article was to examine best practices for designing inquiry-based contextual instructional content and determining the pedagogical uses and impacts of communities of practice for supporting mobile learning activities. In this convergent parallel mixed methods case study, mobile learning experiences were accessed by physicians, nurses, and healthcare professionals at medical organizations across Ontario. Impact was measured by the learning outcomes and experiences of study participants. Findings highlighted the effectiveness of context-specific, situated learning content for application of learned skills, integration of new knowledge, and identification of best practices. Synchronous discussion forums were examined for collaboration and communication during mobile learning, and asynchronous forums were ideal for post-learning collaboration, problem-solving and resource sharing.
{"title":"Developing Interactive Mobile Learning Experiences for Healthcare Professionals: Content and Community of Practice Recommendations","authors":"H. Kellam","doi":"10.4018/ijmhci.2020040103","DOIUrl":"https://doi.org/10.4018/ijmhci.2020040103","url":null,"abstract":"The purpose of this article was to examine best practices for designing inquiry-based contextual instructional content and determining the pedagogical uses and impacts of communities of practice for supporting mobile learning activities. In this convergent parallel mixed methods case study, mobile learning experiences were accessed by physicians, nurses, and healthcare professionals at medical organizations across Ontario. Impact was measured by the learning outcomes and experiences of study participants. Findings highlighted the effectiveness of context-specific, situated learning content for application of learned skills, integration of new knowledge, and identification of best practices. Synchronous discussion forums were examined for collaboration and communication during mobile learning, and asynchronous forums were ideal for post-learning collaboration, problem-solving and resource sharing.","PeriodicalId":43100,"journal":{"name":"International Journal of Mobile Human Computer Interaction","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72755521","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-01DOI: 10.4018/ijmhci.2020040104
Zixi Liu, Jian Yang, Lin Ling
With the rise of live streaming, many internet companies began to carry out the live streaming business, and this system was applied in various fields. Due to the emergence of e-commerce live streaming in recent years, the studies on it are not comprehensive. And for the construction of live streaming of mobile e-commerce, it is rarely considered from the perspective of users' hedonic needs. This study combined with the social presence theory to build a conceptual model explored the impact of this system on users' intention to adopt from the perspective of enjoyment feeling. The results show visual scene positively affects users' perceived enjoyment, visual scene and communication function have positive effect on social presence, social presence has positive effect on perceived enjoyment, and perceived enjoyment positively affects users' adoption intention. Finally, the authors provide practical suggestions and strategies for platform operators and sellers.
{"title":"Exploring the Influence of Live Streaming in Mobile Commerce on Adoption Intention From a Social Presence Perspective","authors":"Zixi Liu, Jian Yang, Lin Ling","doi":"10.4018/ijmhci.2020040104","DOIUrl":"https://doi.org/10.4018/ijmhci.2020040104","url":null,"abstract":"With the rise of live streaming, many internet companies began to carry out the live streaming business, and this system was applied in various fields. Due to the emergence of e-commerce live streaming in recent years, the studies on it are not comprehensive. And for the construction of live streaming of mobile e-commerce, it is rarely considered from the perspective of users' hedonic needs. This study combined with the social presence theory to build a conceptual model explored the impact of this system on users' intention to adopt from the perspective of enjoyment feeling. The results show visual scene positively affects users' perceived enjoyment, visual scene and communication function have positive effect on social presence, social presence has positive effect on perceived enjoyment, and perceived enjoyment positively affects users' adoption intention. Finally, the authors provide practical suggestions and strategies for platform operators and sellers.","PeriodicalId":43100,"journal":{"name":"International Journal of Mobile Human Computer Interaction","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76685093","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-01DOI: 10.4018/ijmhci.2020040102
M. Islam, M. A. Ahmed, A. Islam
The purpose of this paper is to explore the design principles to develop mobile applications for illiterate and semi-literate people and to design, develop, and evaluate a mobile application for illiterate and semi-literate people in Bangladesh using the revealed design principles and following a design science research approach. The authors first conducted a requirement elicitation study to reveal a set of design principals to make the user interface (UI) intuitive for illiterate and semi-literate people. Then, a mobile application (Chakuri-Bazaar) was developed following these design principals. Finally, the application was evaluated with 40 illiterate and semi-literate people through a field study. As outcome, a set of design principles was revealed for designing usable mobile application for illiterate and semi-literate people. The findings of the evaluation study suggest that the application was effective, efficient, and the users were satisfied in terms of its ease of use, ease of learning, willingness to use it in future, and willingness to recommend it to others.
{"title":"Chakuri-Bazaar: A Mobile Application for Illiterate and Semi-Literate People for Searching Employment","authors":"M. Islam, M. A. Ahmed, A. Islam","doi":"10.4018/ijmhci.2020040102","DOIUrl":"https://doi.org/10.4018/ijmhci.2020040102","url":null,"abstract":"The purpose of this paper is to explore the design principles to develop mobile applications for illiterate and semi-literate people and to design, develop, and evaluate a mobile application for illiterate and semi-literate people in Bangladesh using the revealed design principles and following a design science research approach. The authors first conducted a requirement elicitation study to reveal a set of design principals to make the user interface (UI) intuitive for illiterate and semi-literate people. Then, a mobile application (Chakuri-Bazaar) was developed following these design principals. Finally, the application was evaluated with 40 illiterate and semi-literate people through a field study. As outcome, a set of design principles was revealed for designing usable mobile application for illiterate and semi-literate people. The findings of the evaluation study suggest that the application was effective, efficient, and the users were satisfied in terms of its ease of use, ease of learning, willingness to use it in future, and willingness to recommend it to others.","PeriodicalId":43100,"journal":{"name":"International Journal of Mobile Human Computer Interaction","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79626894","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-01DOI: 10.4018/ijmhci.2020040101
Helge Nissen, Monique Janneck
Participants increasingly use mobile devices, especially smartphones, to fill out online questionnaires. However, standard questionnaire templates are often not optimized for presentation on smartphones, raising the question of whether an unfavorable layout may influence the survey results. In this study, interaction with questionnaires on different devices was investigated regarding processing time, data quality, and user experience of the questionnaire itself. Several standard and newly developed questionnaire layout templates were evaluated by means of an online study (N=301). Results show that processing times are higher on smartphones compared to desktop computers. However, there were no differences regarding data quality. The comparison of different mobile layouts among smartphone users revealed effects on processing time and user experience. Design recommendations are derived.
{"title":"Layout Optimization for Online Questionnaires on Mobile Devices","authors":"Helge Nissen, Monique Janneck","doi":"10.4018/ijmhci.2020040101","DOIUrl":"https://doi.org/10.4018/ijmhci.2020040101","url":null,"abstract":"Participants increasingly use mobile devices, especially smartphones, to fill out online questionnaires. However, standard questionnaire templates are often not optimized for presentation on smartphones, raising the question of whether an unfavorable layout may influence the survey results. In this study, interaction with questionnaires on different devices was investigated regarding processing time, data quality, and user experience of the questionnaire itself. Several standard and newly developed questionnaire layout templates were evaluated by means of an online study (N=301). Results show that processing times are higher on smartphones compared to desktop computers. However, there were no differences regarding data quality. The comparison of different mobile layouts among smartphone users revealed effects on processing time and user experience. Design recommendations are derived.","PeriodicalId":43100,"journal":{"name":"International Journal of Mobile Human Computer Interaction","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2020-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80831384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/ijmhci.2020010101
Isaac Kofi Mensah, Chuanyong Luo, Guohua Zeng
This study explored the factors influencing the continued intention to use mobile money transfer services among university students in Ghana. The UTAUT was used as the research theoretical framework while the analysis was conducted with SPSS and SmartPLS. The results demonstrate that the continued intention to use mobile money transfer services is influenced by performance expectancy, effort expectancy, social influence, facilitating conditions, and perceived service quality. Also, perceived service quality was found to be a significant predictor of the actual use of mobile money transfer services. The study further revealed that the continued intention to use was a positive determinant of the actual usage of mobile money transfer services. The implications of these and other findings of the study are discussed.
{"title":"Factors Determining the Continued Intention to Use Mobile Money Transfer Services (MMTS) Among University Students in Ghana","authors":"Isaac Kofi Mensah, Chuanyong Luo, Guohua Zeng","doi":"10.4018/ijmhci.2020010101","DOIUrl":"https://doi.org/10.4018/ijmhci.2020010101","url":null,"abstract":"This study explored the factors influencing the continued intention to use mobile money transfer services among university students in Ghana. The UTAUT was used as the research theoretical framework while the analysis was conducted with SPSS and SmartPLS. The results demonstrate that the continued intention to use mobile money transfer services is influenced by performance expectancy, effort expectancy, social influence, facilitating conditions, and perceived service quality. Also, perceived service quality was found to be a significant predictor of the actual use of mobile money transfer services. The study further revealed that the continued intention to use was a positive determinant of the actual usage of mobile money transfer services. The implications of these and other findings of the study are discussed.","PeriodicalId":43100,"journal":{"name":"International Journal of Mobile Human Computer Interaction","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87483325","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/ijmhci.2020010103
D. Shin, P. Beede, Mohammed Ibahrine, Bouziane Zaid
The goal of this study was to examine the effects of interaction techniques (e.g., swiping and tapping) and the range of thumb movements on interactivity, engagement, attitude, and behavioral intention in single-handed interaction by focusing on interactions with mobile devices such as smartphones. This study adopted the perspective of the hybrid definition of interactivity, which includes the interactivity effect outcomes mediated by perceived interactivity. A 2 (technological features: swiping and tapping) × 2 (range of thumb movement: wide and narrow) between-participant experiment was conducted. The results showed the ranges of thumb movement to have significant effects on perceived interactivity, engagement, attitude, and behavioral intention, whereas no effects were observed for interaction techniques. A narrow range of thumb movement had more influence on the interactivity outcomes, rather than a wide range of thumb movement. The implications of the finding were discussed.
{"title":"Interactivity Effects on Single-Handed Interaction","authors":"D. Shin, P. Beede, Mohammed Ibahrine, Bouziane Zaid","doi":"10.4018/ijmhci.2020010103","DOIUrl":"https://doi.org/10.4018/ijmhci.2020010103","url":null,"abstract":"The goal of this study was to examine the effects of interaction techniques (e.g., swiping and tapping) and the range of thumb movements on interactivity, engagement, attitude, and behavioral intention in single-handed interaction by focusing on interactions with mobile devices such as smartphones. This study adopted the perspective of the hybrid definition of interactivity, which includes the interactivity effect outcomes mediated by perceived interactivity. A 2 (technological features: swiping and tapping) × 2 (range of thumb movement: wide and narrow) between-participant experiment was conducted. The results showed the ranges of thumb movement to have significant effects on perceived interactivity, engagement, attitude, and behavioral intention, whereas no effects were observed for interaction techniques. A narrow range of thumb movement had more influence on the interactivity outcomes, rather than a wide range of thumb movement. The implications of the finding were discussed.","PeriodicalId":43100,"journal":{"name":"International Journal of Mobile Human Computer Interaction","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89700490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/ijmhci.2020010102
O. Mich, G. Schiavo, Michela Ferron, N. Mana
Multimodal human–computer interaction has been sought to provide not only more compelling interactive experiences, but also more accessible interfaces to mobile devices. With the advance in mobile technology and in affordable sensors, multimodal research that leverages and combines multiple interaction modalities (such as speech, touch, vision, and gesture) has become more and more prominent. This article provides a framework for the key aspects in mid-air gesture and speech-based interaction for older adults. It explores the literature on multimodal interaction and older adults as technology users and summarises the main findings for this type of users. Building on these findings, a number of crucial factors to take into consideration when designing multimodal mobile technology for older adults are described. The aim of this work is to promote the usefulness and potential of multimodal technologies based on mid-air gestures and voice input for making older adults' interaction with mobile devices more accessible and inclusive.
{"title":"Framing the Design Space of Multimodal Mid-Air Gesture and Speech-Based Interaction With Mobile Devices for Older People","authors":"O. Mich, G. Schiavo, Michela Ferron, N. Mana","doi":"10.4018/ijmhci.2020010102","DOIUrl":"https://doi.org/10.4018/ijmhci.2020010102","url":null,"abstract":"Multimodal human–computer interaction has been sought to provide not only more compelling interactive experiences, but also more accessible interfaces to mobile devices. With the advance in mobile technology and in affordable sensors, multimodal research that leverages and combines multiple interaction modalities (such as speech, touch, vision, and gesture) has become more and more prominent. This article provides a framework for the key aspects in mid-air gesture and speech-based interaction for older adults. It explores the literature on multimodal interaction and older adults as technology users and summarises the main findings for this type of users. Building on these findings, a number of crucial factors to take into consideration when designing multimodal mobile technology for older adults are described. The aim of this work is to promote the usefulness and potential of multimodal technologies based on mid-air gestures and voice input for making older adults' interaction with mobile devices more accessible and inclusive.","PeriodicalId":43100,"journal":{"name":"International Journal of Mobile Human Computer Interaction","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77439682","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-10-01DOI: 10.4018/ijmhci.2019100102
Gavin Bailey
This article outlines the research the author conducted to date during his PhD. His PhD, “Augmenting the Reading Experience,” looks at methods to improve the reading experience for both digital and printed methods. So far, he has developed a prototype device that uses paper as an input method to interact with digital books. Turning a physical paper page causes an e-reader device to progress through the book, allowing the reader to have the user experience of a printed book, whilst also benefiting from the digital conveniences and features. Many modern readers own the same book in a number of formats and switch between them depending on the scenario. This introduces the problem of transitioning between formats. His current project the “Digital Bookmark” looks to allow seamless transitioning from one format to another by obtaining the latest page number and broadcasting it to all formats the reader is currently using.
{"title":"Bridging the Gap Between the Digital and Print Reading Experience","authors":"Gavin Bailey","doi":"10.4018/ijmhci.2019100102","DOIUrl":"https://doi.org/10.4018/ijmhci.2019100102","url":null,"abstract":"This article outlines the research the author conducted to date during his PhD. His PhD, “Augmenting the Reading Experience,” looks at methods to improve the reading experience for both digital and printed methods. So far, he has developed a prototype device that uses paper as an input method to interact with digital books. Turning a physical paper page causes an e-reader device to progress through the book, allowing the reader to have the user experience of a printed book, whilst also benefiting from the digital conveniences and features. Many modern readers own the same book in a number of formats and switch between them depending on the scenario. This introduces the problem of transitioning between formats. His current project the “Digital Bookmark” looks to allow seamless transitioning from one format to another by obtaining the latest page number and broadcasting it to all formats the reader is currently using.","PeriodicalId":43100,"journal":{"name":"International Journal of Mobile Human Computer Interaction","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88717930","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-10-01DOI: 10.4018/ijmhci.2019100105
S. Muralidhar
This paper adds to the research on digitization and money in HCI. By presenting a case of rickshaw drivers in India and their use of Ola, an app-based taxi service like Uber, and Ola Money, an embedded m-wallet, this paper makes a threefold contribution. First, it shows how cash and digital money are not simply different manifestations of the ‘same' money for users. They provide distinct affordances and have different meanings and values, yielding rich insights for design. Second, it seeks to highlight the hidden work done by users around making digital money ‘work' for them. In doing so, it calls for a broader understanding of ‘moneywork' that goes beyond a temporal analysis, through the concept of ‘mobility work'. Finally, it highlights the role of ‘friction' in design. Friction is crucial to users' negotiation of the trade-off between consumption and saving, and can be leveraged to provoke reflection and user-awareness.
{"title":"Making Digital Money \"Work\" for Low-Income Users: Critical Reflections for HCI","authors":"S. Muralidhar","doi":"10.4018/ijmhci.2019100105","DOIUrl":"https://doi.org/10.4018/ijmhci.2019100105","url":null,"abstract":"This paper adds to the research on digitization and money in HCI. By presenting a case of rickshaw drivers in India and their use of Ola, an app-based taxi service like Uber, and Ola Money, an embedded m-wallet, this paper makes a threefold contribution. First, it shows how cash and digital money are not simply different manifestations of the ‘same' money for users. They provide distinct affordances and have different meanings and values, yielding rich insights for design. Second, it seeks to highlight the hidden work done by users around making digital money ‘work' for them. In doing so, it calls for a broader understanding of ‘moneywork' that goes beyond a temporal analysis, through the concept of ‘mobility work'. Finally, it highlights the role of ‘friction' in design. Friction is crucial to users' negotiation of the trade-off between consumption and saving, and can be leveraged to provoke reflection and user-awareness.","PeriodicalId":43100,"journal":{"name":"International Journal of Mobile Human Computer Interaction","volume":null,"pages":null},"PeriodicalIF":1.6,"publicationDate":"2019-10-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78389622","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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