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Organisational citizenship behaviour and service delivery in urban local governments in Uganda 乌干达城市地方政府的组织公民行为和服务提供
IF 0.5 Pub Date : 2021-06-28 DOI: 10.5130/cjlg.vi24.7752
Wilberforce Turyasingura, L. Nabaho
The quality of service delivery in decentralised local governments (LGs) in Uganda remains largely unsatisfactory, despite central government’s efforts to improve resource allocation and develop supporting legal frameworks. This has been partly linked to the extent to which LG staff exhibit ‘organisational citizenship behaviour’ (OCB). Extant literature has not given adequate attention to OCB in the decentralisation discourse, especially in sub-national governments within developing countries such as Uganda. This paper tackles the issue of OCB among LG employees and its relationship to service delivery by addressing the following questions: (a) what is the level of OCB among LG employees and (b) to what extent do various dimensions of OCB relate to the quality of service delivery in the decentralised LG context? The study is a cross-sectional survey of 165 LG staff in central Uganda. Both quantitative and qualitative data were collected. Using content analysis and correlational analysis, the study found that OCB among LG employees is too low, and that higher levels of OCB are associated with improved service delivery. The study recommends that LGs should prioritise effective leadership and supervision, a client-centred performance culture, and empowerment of staff in order to promote OCB among employees and thereby enhance service delivery to local communities.
尽管中央政府努力改善资源分配和制定支持性法律框架,但乌干达权力下放的地方政府提供的服务质量在很大程度上仍不令人满意。这在一定程度上与LG员工表现出的“组织公民行为”(OCB)有关。现有文献在权力下放话语中没有充分关注OCB,尤其是在乌干达等发展中国家的地方政府中。本文通过解决以下问题来解决LG员工中的OCB问题及其与服务提供的关系:(a)LG员工中OCB的水平是多少?(b)在分散的LG背景下,OCB的各个维度与服务提供质量的关系在多大程度上?这项研究是对乌干达中部165名LG员工的横断面调查。收集了定量和定性数据。通过内容分析和相关分析,研究发现LG员工的OCB水平过低,OCB水平较高与服务提供的改善有关。该研究建议,地方政府应优先考虑有效的领导和监督、以客户为中心的绩效文化和员工赋权,以在员工中推广OCB,从而加强向当地社区提供的服务。
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引用次数: 1
Voting in New Zealand local government elections: the need to encourage greater voter turnout 新西兰地方政府选举中的投票:需要鼓励更多的选民参与
IF 0.5 Pub Date : 2021-06-28 DOI: 10.5130/cjlg.vi24.7541
Andy Asquith, K. Webster, Andrew Cardow
Within a global context, local government in New Zealand occupies an enviable position: it enjoys both a statutorily-defined ‘power of general competence’ and financial autonomy from central government. However, despite this, voter turnout rates in New Zealand local elections continue to fall as ever fewer New Zealanders engage in this fundamental act of civic engagement. This review article examines the decline in voting over the last four New Zealand local government elections (2010/13/16/19). It aims to do three things: plot the decline; identify and analyse the causes of this decline; and suggest ways in which the decline might be countered. The authors reach the conclusion that local government in New Zealand is at a crossroads – it will either be rejuvenated as a source of local democracy and prosper, or decline into an administrative arm of central government.
在全球范围内,新西兰地方政府占据着令人羡慕的地位:它既享有法律规定的“一般权限”,又享有中央政府的财政自主权。然而,尽管如此,新西兰地方选举的选民投票率仍在下降,因为参与这一基本公民参与行为的新西兰人越来越少。这篇综述文章考察了过去四次新西兰地方政府选举(2010/13/16/19)中投票率的下降。它的目标是做三件事:策划衰落;查明和分析这种下降的原因;并提出应对衰退的方法。作者得出的结论是,新西兰地方政府正处于十字路口——它要么将作为地方民主的源泉而复兴并繁荣,要么将衰落为中央政府的行政部门。
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引用次数: 0
Editorial 社论
IF 0.5 Pub Date : 2021-06-28 DOI: 10.5130/cjlg.vi24.7790
Graham Sansom
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引用次数: 0
Localising the Sustainable Development Goals in Africa: implementation challenges and opportunities 非洲可持续发展目标本地化:实施的挑战和机遇
IF 0.5 Pub Date : 2021-06-28 DOI: 10.5130/cjlg.vi24.7739
Eunice Annan-Aggrey, Elmond Bandauko, G. Arku
At the point of adopting the Sustainable Development Goals (SDGs), Africa’s starting point on almost all dimensions of development was much lower than that of other regions of the world. Thus, SDG progress on the continent determines to a large extent whether the global SDG commitment to ‘leave no one behind’ remains rhetoric or becomes reality. Local government action is critical to the achievement of the SDGs, as most services provided at the local level have a direct impact on SDG indicators. This paper reflects on the first quadrennial review cycle of the SDGs, and highlights challenges encountered in localising the SDGs in sub-Saharan Africa. Furthermore, the paper contributes to the ongoing strategising for the remaining timeline of the SDGs and analyses the opportunities for local governments to contribute to SDG implementation. The paper also seeks to inform policy action to strengthen local capacity to drive the SDGs agenda in the ‘Decade of Action’ (2020–2030).
在通过可持续发展目标时,非洲在几乎所有发展方面的起点都远低于世界其他地区。因此,可持续发展目标在非洲大陆的进展在很大程度上决定了全球可持续发展目标“不让任何人掉队”的承诺是停留在口头上,还是成为现实。地方政府的行动对实现可持续发展目标至关重要,因为地方一级提供的大多数服务对可持续发展目标指标有直接影响。本文回顾了可持续发展目标的第一个四年期审查周期,并强调了在撒哈拉以南非洲本地化可持续发展目标时遇到的挑战。此外,该文件有助于可持续发展目标剩余时间表的持续战略制定,并分析了地方政府为可持续发展目标实施做出贡献的机会。该文件还试图为政策行动提供信息,以加强地方在“行动十年”(2020-2030年)推动可持续发展目标议程的能力。
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引用次数: 4
Localising democracy on an uneven playing field: the roles of ward councillors in the City of Cape Town 不公平竞争环境下的民主本土化:开普敦市选区议员的角色
IF 0.5 Pub Date : 2021-06-28 DOI: 10.5130/cjlg.vi24.7065
V. Naidoo
The democratic transition in South Africa was accompanied by large-scale institutional re-engineering at all levels of government. This was an extremely complex process in local government, where a racially fragmented system of municipalities underwent extensive reorganisation. Despite this, historical patterns of settlement based on race have entrenched socio-economic inequalities and highly uneven experiences of local democracy. Against this backdrop, this paper investigates the differing roles of ward councillors. It examines a stratified sample of low-, mixed- and high-income wards in the City of Cape Town, and finds general yet qualified support for a view that ward councillor roles are conditioned by the socio-economic character of the areas they represent. In broad terms, councillors in low-income wards play a service broker and conflict mitigator role; councillors in mixed-income wards act as reconcilers and integrators; and councillors in high-income wards perform a placeholder and maintainer role.
南非的民主转型伴随着各级政府的大规模机构重组。在地方政府中,这是一个极其复杂的过程,一个种族分裂的市政系统经历了广泛的重组。尽管如此,历史上以种族为基础的定居模式使社会经济不平等和地方民主极不平衡的经验根深蒂固。在此背景下,本文探讨区议员的不同角色。它检查了开普敦市的低、混合和高收入选区的分层样本,发现普遍但有条件地支持一种观点,即选区议员的角色是由他们所代表的地区的社会经济特征决定的。从广义上讲,低收入区议员发挥着服务中介和缓解冲突的作用;混合收入地区的议员扮演着调和者和整合者的角色;高收入地区的议员扮演着占位者和维护者的角色。
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引用次数: 1
Australian local government’s contribution to good governance on major projects: increasing information, participation and deliberation 澳大利亚地方政府对重大项目善治的贡献:增加信息、参与和审议
IF 0.5 Pub Date : 2021-06-28 DOI: 10.5130/cjlg.vi24.7637
S. D. Vries
Decision-making for major projects is often outside the legal remit of local governments in Australia. Nevertheless, local governments are the legitimate representatives of their communities and as such, can potentially make an important contribution to the decision-making process. However, little is known about how they may do so. This paper addresses that gap by analysing two case studies: Coal Seam Gas projects in northern New South Wales and the proposed East West Link tunnel in Melbourne. The research finds that local governments can contribute to good governance by increasing the quality and availability of information, community participation, and opportunities for local deliberation. However, this study also found a number of barriers to local governments making these contributions, which can disincentivise and limit local advocacy. The paper suggests there may be a range of benefits to be gained by reducing those barriers.
在澳大利亚,重大项目的决策往往不在地方政府的法律职权范围之内。然而,地方政府是其社区的合法代表,因此可能对决策过程作出重要贡献。然而,人们对它们如何做到这一点知之甚少。本文通过分析两个案例研究来解决这一差距:新南威尔士州北部的煤层气项目和墨尔本拟议的东西连接隧道。研究发现,地方政府可以通过提高信息的质量和可用性、社区参与和地方审议的机会来促进善治。然而,本研究也发现了一些阻碍地方政府做出这些贡献的障碍,这些障碍可能会抑制和限制地方政府的倡导。这篇论文表明,减少这些壁垒可能会带来一系列好处。
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引用次数: 0
Enhancing youth participation in local governance: an assessment of urban and rural junior councils in Zimbabwe 加强青年对地方治理的参与:对津巴布韦城乡青年理事会的评估
IF 0.5 Pub Date : 2021-06-28 DOI: 10.5130/cjlg.vi24.7734
Paradzai Munyede, Delis Mazambani, Jakarasi Maja
Over the years, youth participation in local decision-making across Africa has been minimal, despite the existence of enabling human rights frameworks on youth participation as well as institutions such as junior councils. This research aimed to compare the efficacy of Zimbabwe’s urban and rural junior councils in enhancing youth participation in local governance, which in turn would promote reform of the current participation frameworks, the realisation of children’s rights and ultimately productive community development. This paper is a product of qualitative research, combining desk research and key informant interviews with 22 council and ministry officials as well as eight focus group discussions with sitting and former junior councillors in Harare, Bulawayo, Bindura, Mutare, Masvingo, Rushinga, Makonde and Mbire. It was found that junior councils lacked adequate funding and technical support, resulting in tokenistic participation in local governance. Their legal status is unclear as both government ministries and local governments claim ownership. The research findings suggest that junior councils could be strengthened through the enactment of a specific legal framework to regulate their activities.
多年来,尽管存在促进青年参与的人权框架以及青年理事会等机构,但非洲各地的青年参与地方决策的程度一直很低。这项研究的目的是比较津巴布韦城市和农村初级委员会在加强青年参与地方治理方面的效率,这反过来将促进当前参与框架的改革,实现儿童权利,最终实现富有成效的社区发展。本文是定性研究的产物,结合了案头研究和对22名理事会和部委官员的关键线人访谈,以及与哈拉雷、布拉瓦约、宾杜拉、穆塔雷、马斯温戈、卢辛加、马孔德和姆比雷的现任和前任初级议员的八次焦点小组讨论。调查发现,初级理事会缺乏足够的资金和技术支持,导致象征性地参与地方治理。由于政府部门和地方政府都声称拥有它们的所有权,它们的法律地位尚不清楚。研究结果表明,可以通过制定具体的法律框架来规范初级理事会的活动,从而加强初级理事会。
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引用次数: 1
Examining citizens’ trust in local government institutions: a focus on upazila parishads (sub-district councils) in Bangladesh 考察公民对地方政府机构的信任:关注孟加拉国的upazila parishad(街道委员会)
IF 0.5 Pub Date : 2021-06-28 DOI: 10.5130/cjlg.vi24.7275
N. Khan, Jannatul Ferdous, Md. Imran Hossain Bhuiyan
Against a backdrop of strikingly limited research on the subject, this article examines citizens’ trust in upazila parishads (UzPs) – a historically significant form of local government institution (LGI) in Bangladesh. A set of indicators has been developed that help to evaluate citizens’ trust in these LGIs. Alongside secondary literature and official document reviews, a mixed-method approach was adopted for empirical data collection combining quantitative (a questionnaire targeting a cross-section of service recipients) and qualitative ( key informant interviews with LGI service providers) methods. The results revealed a poor level of citizen trust in UzPs, as the majority of respondents expressed dissatisfaction with their performance. This low level of citizens’ trust was attributable to such reasons as delays in service delivery, dishonest and unfair practices, and disrespectful treatment by service providers. From a ‘supply-side’ perspective, service providers mentioned many constraints to good performance including the challenge of meeting growing demand with inadequate resources, frequent staff transfers, limited scope for training on modern technologies, and pressure and interference from influential elites.
在对该主题的研究极其有限的背景下,本文考察了公民对upazila parishad(UzPs)的信任——这是孟加拉国地方政府机构的一种具有历史意义的形式。已经制定了一套指标,有助于评估公民对这些地方政府机构的信任。除了二次文献和官方文件审查外,还采用了混合方法收集实证数据,结合了定量(针对不同服务对象的问卷调查)和定性(与LGI服务提供者的关键信息者访谈)方法。结果显示,公民对UzP的信任程度很低,因为大多数受访者对他们的表现表示不满。这种低水平的公民信任归因于服务提供的延误、不诚实和不公平的做法以及服务提供者的不尊重待遇等原因。从“供应方”的角度来看,服务提供商提到了良好业绩的许多制约因素,包括在资源不足的情况下满足日益增长的需求的挑战、频繁的员工调动、现代技术培训的范围有限,以及有影响力的精英的压力和干扰。
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引用次数: 1
Indigenous peoples’ human rights, self-determination and local governance – Part 1 土著人民的人权、自决和地方治理-第1部分
IF 0.5 Pub Date : 2021-06-28 DOI: 10.5130/cjlg.vi24.7779
Ed Wensing
This is the first of two articles exploring the international human rights framework as it relates to Indigenous peoples’ land rights and interests, with a focus on Australia. Over the past 30 years, the international community has increasingly recognised that special attention needs to be paid to the individual and collective rights of Indigenous peoples, as they are among the world’s most marginalised peoples. For a long time, the Indigenous peoples of the world have used the international human rights system to tackle discrimination and abuses of their rights, and the United Nations has increasingly become a place for them to voice their concerns. In Australia, there has been a long-running debate about the lack of recognition of the First Peoples in Australia’s Constitution. Aboriginal and Torres Strait Islander peoples are increasingly demanding that the full suite of international human rights norms and standards are applicable to their affairs and to dealings with them, including the UN Declaration on the Rights of Indigenous Peoples. This first article discusses the international human rights framework as it relates to the Indigenous peoples of Australia. The second article will take a closer look at how the land rights and interests of the Aboriginal and Torres Strait Islander peoples are being recognised at the national and state jurisdictional levels within Australia, with reference to recent comparable actions in Canada and New Zealand.
这是探讨与土著人民土地权益有关的国际人权框架的两篇文章中的第一篇,重点是澳大利亚。在过去的30年里,国际社会越来越认识到,需要特别关注土著人民的个人和集体权利,因为他们是世界上最边缘化的民族之一。长期以来,世界土著人民一直利用国际人权体系来解决歧视和侵犯其权利的问题,联合国越来越成为他们表达关切的地方。在澳大利亚,关于澳大利亚宪法中不承认第一民族的问题,一直存在着长期的争论。土著和托雷斯海峡岛民越来越要求全套国际人权规范和标准适用于他们的事务和与他们打交道,包括《联合国土著人民权利宣言》。第一篇文章讨论了与澳大利亚土著人民有关的国际人权框架。第二篇文章将参照加拿大和新西兰最近的类似行动,更深入地研究澳大利亚国家和州管辖层如何承认原住民和托雷斯海峡岛民的土地权利和利益。
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引用次数: 2
When public spending goes local: agricultural expenditure at a key stage in Ghana’s decentralisation reform 当公共支出转向地方:加纳权力下放改革关键阶段的农业支出
IF 0.5 Pub Date : 2020-12-31 DOI: 10.5130/cjlg.vi23.7560
Tewodaj Mogues, Kwaku Owusu-Baah
This paper provides a qualitative analysis that highlights the implications on agricultural services of a key stage in decentralisation reforms in Ghana. We assess the status of agricultural expenditure decentralisation and draw out the likely implications for agricultural service delivery and national strategies. The study finds that agricultural officers at all levels (national, regional and district) had concerns about the implementation of the new decentralisation reform. These included budget cuts and delays in releases that coincided with the reform period; the transfer of staff from the civil service to the local government service; and a sense that agriculture may receive less attention when allocation of government resources becomes the preserve of assemblies and district chief executives, rather than the central agricultural ministry. The structural changes also meant that agricultural local government staff now needed to learn to ‘market’ the value of their public services to local government leadership, in order to protect resources for agriculture. The decentralisation reform also necessitated new public expenditure reporting practices to ensure a clear overview of sectoral spending across government tiers.
本文提供了一个定性分析,强调了加纳权力下放改革关键阶段对农业服务的影响。我们评估了农业支出分散的状况,并得出了对农业服务提供和国家战略的可能影响。研究发现,各级(国家、地区和地区)农业官员对新的权力下放改革的实施表示担忧。其中包括预算削减和在改革期间延迟发布;工作人员从公务员制度转到地方政府部门;以及一种感觉,即当政府资源的分配成为议会和地区行政长官的职权,而不是中央农业部的职权时,农业可能会受到更少的关注。结构性变化还意味着,农业地方政府工作人员现在需要学会向地方政府领导层“推销”其公共服务的价值,以保护农业资源。权力下放改革还需要新的公共支出报告做法,以确保对各级政府的部门支出进行清晰的概述。
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引用次数: 2
期刊
Commonwealth Journal of Local Governance
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