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Improving cross-functional teams’ effectiveness during supply chain disruptions: the importance of information scouting and internal integration 在供应链中断期间提高跨职能团队的效率:信息侦察和内部集成的重要性
IF 3.6 Q3 MANAGEMENT Pub Date : 2022-12-30 DOI: 10.1108/scm-06-2022-0243
Mitchell J. van den Adel, Thomas A. de Vries, D. P. van Donk
PurposeOrganizations increasingly rely on cross-functional teams to deal with supply chain (SC) disruptions. These teams may use their broad range of connections and expertise to gather or scout relevant information, enabling them to develop integrative countermeasures and increase their organization’s resilience. Despite their potential, cross-functional teams often struggle to attain information scouting’s prospective benefits for effectively resolving disruptions. By drawing from group information-processing theory, this study aims to explore when and how cross-functional teams can realize information scouting’s full potential for ensuring their organization’s resilience.Design/methodology/approachMultisource, multi-informant data were collected from 80 cross-functional teams exposed to SC disruptions in a realistic SC management simulation.FindingsThe results show that a cross-functional team’s ability to effectively use information scouting for ensuring its organization’s resilience is contingent upon the degree to which the team’s members share information and align decisions internally (i.e. internal integration). The findings further reveal that this moderating role of internal integration is strengthened when the cross-functional team faces a volatile environment in which multiple SC disruptions are likely to occur (i.e. higher SC vulnerability).Originality/valueThis study contributes by advancing a more complete perspective on how a cross-functional team may contribute to its organization’s resilience. Specifically, the present research reveals how the benefits of a cross-functional team’s information scouting for dealing with SC disruptions are critically dependent upon internal conditions within the team, as well as external conditions related to its organization’s overall SC (i.e. beyond individual dyadic relationships).
组织越来越依赖跨职能团队来处理供应链(SC)中断。这些团队可以使用他们广泛的联系和专业知识来收集或侦察相关信息,使他们能够开发综合对策并增加组织的弹性。尽管有这种潜力,跨职能团队常常难以获得信息侦察的潜在好处,从而有效地解决中断问题。本研究以群体信息处理理论为基础,探讨跨职能团队何时及如何充分发挥信息侦察的潜力,以确保组织的弹性。设计/方法/途径在现实的供应链管理模拟中,从80个面临供应链中断的跨职能团队中收集了多来源、多信息的数据。结果表明,跨职能团队有效地利用信息搜索来确保组织弹性的能力取决于团队成员在内部共享信息和一致决策的程度(即内部整合)。研究结果进一步表明,当跨职能团队面临可能发生多重供应链中断(即更高的供应链脆弱性)的不稳定环境时,内部整合的调节作用得到加强。原创性/价值本研究提出了一个更完整的观点,即跨职能团队如何为组织的弹性做出贡献。具体来说,目前的研究揭示了跨职能团队在处理供应链中断方面的信息搜索的好处如何严重依赖于团队内部条件,以及与组织整体供应链相关的外部条件(即超越个体二元关系)。
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引用次数: 1
A Comparative Analysis of South Korean and U.S. Firms: Ambidextrous Innovation, Supply Chain Resilience, and Market Performance 韩国和美国企业的比较分析:双灵巧创新、供应链弹性和市场绩效
IF 3.6 Q3 MANAGEMENT Pub Date : 2022-12-15 DOI: 10.31387/oscm0510367
Minhyoung Kang, C. Robb, A. Stephens
This research explores the similarities and differences between Korean and U.S. firms developing both supply chain resilience and market performance through organizational culture and ambidextrous innovation. Firm-level data were collected from firms in South Korea and America. PLS-SEM software was used for the analysis with a multigroup analysis employed to test differences. Organizational culture is a key component for building supply chain resilience and market performance through ambidextrous innovation; however, exploration innovation was not used the same by Korean and U.S. firms. Korean firms were better able to exploit exploration innovation to establish both supply chain resilience and market performance. Cross-cultural comparative studies of supply chain management amid COVID-19 supply chain disruptions remain rare; thus, this study fills a key gap in the supply chain management and marketing literature in the U.S. and Korea. This paper further highlights ambidextrous innovation in the context of supply chain resilience and market performance.
本研究探讨了韩国和美国企业通过组织文化和双灵巧创新来发展供应链弹性和市场绩效的异同。公司层面的数据收集自韩国和美国的公司。采用PLS-SEM软件进行分析,采用多组分析检验差异。组织文化是通过双灵巧创新构建供应链弹性和市场绩效的关键因素;但是,韩国企业和美国企业对勘探创新的运用并不相同。韩国企业能够更好地利用勘探创新来建立供应链弹性和市场绩效。COVID-19供应链中断期间供应链管理的跨文化比较研究仍然很少;因此,本研究填补了美国和韩国供应链管理和营销文献的关键空白。本文进一步强调了供应链弹性和市场绩效背景下的双灵巧创新。
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引用次数: 1
Can Supply Chain Collaboration Improve Firm Performance? Experiences on Leather and Footwear Companies in Vietnam 供应链协作能提高企业绩效吗?越南皮革和鞋类公司的经验
IF 3.6 Q3 MANAGEMENT Pub Date : 2022-12-08 DOI: 10.31387/oscm0510366
Nguyen Thi Duc Nguyen, N. Phat, Nguyen Thi Hoang Mai, Huynh Thi Phuong Lan
This study investigates key components of supply chain collaboration that contribute to firm performance in vertical collaboration with supply chain partners based on supply chain management experiences on the leather and footwear companies in Vietnam as well as how they work in these companies from an extended resource-based perspective. The mix-research methods employed, include prior studies’ review, in-depth interviews with seven experts in the leather and footwear industry, and case studies at three typical companies in this sector. The results indicate that seven critical supply chain collaboration components, such as information sharing, goal congruence, decision synchronization, joint knowledge creation, incentive alignment, resource sharing, and collaborative communication, have a significant impact on firm performance in the context of leather and footwear companies in Vietnam. Accordingly, companies in the leather and footwear industry, as well as those struggling to maximize firm performance can use it as a reference and put it into action.
本研究以越南皮革和鞋类公司的供应链管理经验为基础,调查了供应链合作的关键组成部分,这些组成部分有助于企业与供应链合作伙伴的垂直合作,以及他们如何从扩展的资源为基础的角度在这些公司中工作。本文采用的混合研究方法包括回顾前人的研究,对7位皮革和鞋类行业专家进行深度访谈,并对该行业的3家典型公司进行案例研究。研究结果表明,越南皮革鞋业企业的信息共享、目标一致、决策同步、共同知识创造、激励对齐、资源共享和协作沟通等七个关键供应链协作要素对企业绩效有显著影响。因此,皮革和鞋类行业的公司,以及那些努力实现公司业绩最大化的公司,可以将其作为参考并付诸行动。
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引用次数: 0
Let us get contextual: critical realist case studies in supply chain management 让我们看一下上下文:供应链管理中的批判性现实主义案例研究
IF 3.6 Q3 MANAGEMENT Pub Date : 2022-12-02 DOI: 10.1108/scm-03-2022-0119
Amanda Bille, C. Hendriksen
Purpose This study aims to explain the value of using critical realist case research in supply chain management (SCM). While positivist case research focuses on generalizable law-like rules, and interpretivist research explores social meaning, critical realist case research seeks to make objective explanations that are bound by the case context. This study demonstrates how a critical realist synthesis of causal reasoning and contextual complexity allows for stronger theorizing in SCM. Design/methodology/approach This study highlights the possibilities of conducting critical realist case research in SCM by investigating philosophical perspectives in existing literature. Findings Based on existing literature, this study identifies which parts of contemporary SCM research will benefit from the critical realist perspective. This study also contends that supply chain scholars can use critical realist case research to develop new types of contextualized middle-range theories. Research limitations/implications This study proposes to complement the qualitative SCM toolbox with critical realist case research to further refine the development of novel theories. This will benefit not only researchers but also managers, as it opens the doors to new and inspiring research. Originality/value This study takes an important step toward establishing critical realist case studies as a key methodology in SCM. While other scholars have introduced critical realism as a paradigmatic approach in SCM, to the best of the authors’ knowledge, this is the first article that develops a qualitative critical realist case research approach.
目的本研究旨在解释在供应链管理(SCM)中使用批判现实主义案例研究的价值。实证主义案例研究侧重于一般化的类似法律的规则,而解释主义研究则探索社会意义,而批判现实主义案例研究则寻求在案例语境的约束下做出客观解释。本研究证明了因果推理和上下文复杂性的批判现实主义综合如何在供应链管理中允许更强的理论化。设计/方法/方法本研究强调了通过调查现有文献中的哲学观点,在供应链管理中进行批判性现实主义案例研究的可能性。在现有文献的基础上,本研究确定了当代供应链管理研究的哪些部分将受益于批判现实主义的视角。本研究还认为供应链学者可以利用批判现实主义案例研究来发展新型的情境化中间理论。研究局限/启示本研究建议以批判性现实主义个案研究补充定性供应链管理工具箱,以进一步完善新理论的发展。这不仅有利于研究人员,也有利于管理人员,因为它为新的和鼓舞人心的研究打开了大门。原创性/价值本研究朝着将批判性现实主义案例研究作为供应链管理的关键方法论迈出了重要的一步。虽然其他学者已经将批判现实主义作为SCM的范例方法引入,但据作者所知,这是第一篇发展定性批判现实主义案例研究方法的文章。
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引用次数: 1
A start-up’s collaboration in networks for sustainable freight transport: a micro-meso-macro approach to innovation 初创企业在可持续货运网络中的合作:微观-中观-宏观创新方法
IF 3.6 Q3 MANAGEMENT Pub Date : 2022-11-28 DOI: 10.1108/scm-11-2021-0537
Lisa A. Melander, F. Lind
PurposeThe purpose of this paper is to analyse how start-ups with a clear sustainability focus collaborate with multiple actors at different levels to pursue business ideas and develop sustainable freight transport solutions.Design/methodology/approachThis paper builds on a theoretical approach that includes three levels of analysis: the actor level (micro), business-network level (meso) and society and government level (macro). An embedded case study is used of a focal start-up aiming to innovate on networked platforms and electric and autonomous vehicles (EAVs).FindingsActivities and resources are developed at the firm (micro), network (meso) and societal levels (macro), and all three levels need to be considered for a start-up, with a clear sustainability focus. Interaction within as well as between levels affects the innovation development, integration and implementation. The many-folded collaborations at the meso level serve as a locus for the integration of EAVs. The start-up’s networking activities with actors at meso and macro levels contribute to it gaining legitimacy in the transport system.Originality/valueThis paper focuses on the importance of collaboration in the context of developing innovative solutions for environmental sustainability and freight transport and provides a unique case of how a start-up company manages collaborations at the micro, meso and macro levels.
本文的目的是分析具有明确可持续发展重点的初创企业如何与不同层面的多个参与者合作,以追求商业理念并开发可持续货运解决方案。设计/方法/方法本文建立在一个理论方法的基础上,该方法包括三个层面的分析:行动者层面(微观),商业网络层面(中观)和社会和政府层面(宏观)。本文以一家专注于网络平台、电动汽车和自动驾驶汽车(EAVs)创新的初创企业为例进行了嵌入式案例研究。在公司(微观)、网络(中观)和社会(宏观)层面开发活动和资源,对于初创企业来说,这三个层面都需要考虑,并明确关注可持续性。层次内部和层次之间的互动影响着创新的发展、整合和实施。在中观层面上的多种多样的合作是生态系统一体化的一个场所。这家初创公司与中观和宏观层面的参与者建立的网络活动有助于它在运输系统中获得合法性。原创性/价值本文关注的是在开发环境可持续性和货运创新解决方案的背景下合作的重要性,并提供了一个独特的案例,说明一家初创公司如何在微观、中观和宏观层面上管理合作。
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引用次数: 1
Leveraging supply integration, mass customization and manufacturing flexibility capabilities and the contingency of innovation orientation 利用供应集成、大规模定制和制造柔性能力以及创新导向的偶然性
IF 3.6 Q3 MANAGEMENT Pub Date : 2022-11-28 DOI: 10.1108/scm-05-2022-0177
H. Jafari, H. Ghaderi, M. Eslami, Mohsin Malik
PurposeThis paper aims to examine the relationship between supply integration and firm performance by first, investigating the mediating effects of manufacturing flexibility and mass customization; and second, exploring the moderating role of innovation orientation on the link between internal capabilities and performance.Design/methodology/approachResource orchestration and contingency theories are used to address the mediating and moderating effects. A cross-sectional data set on 242 Swedish manufacturers is used to test for the hypotheses using structural equation modeling.FindingsThe findings provide support for the mediating roles of manufacturing flexibility and mass customization in the relationship between supply integration and firm performance. However, the results point to contrasting contingent effects of innovation orientation. While innovation orientation positively moderates the association between mass customization and firm performance, it shows a negative impact on the link between flexibility and performance.Research limitations/implicationsThe study contributes to the literature on the integrative activities with upstream supply chain actors. Specifically, the authors highlight how specific capability configurations comprising of supply integration, manufacturing flexibility and mass customization lead to firm performance. Moreover, the authors provide insights on the contingency role of innovation, especially if firms consider flexibility or customization capabilities.Originality/valueWhile the individual impacts of flexibility and customization on performance have been addressed previously, there is a paucity of research on how these two capabilities are integrated with supply integration. Moreover, there is little known regarding the role of innovation orientation on these integrated relationships.
目的研究供给一体化与企业绩效之间的关系,首先考察制造柔性和大规模定制的中介效应;第二,探索创新导向对内部能力与绩效关系的调节作用。设计/方法论/方法资源编排和权变理论用于解决中介和调节效应。使用结构方程模型对242家瑞典制造商的横截面数据集进行假设检验。研究结果支持了制造柔性和大规模定制在供应整合与企业绩效关系中的中介作用。然而,研究结果表明,创新导向的偶然效应是截然不同的。创新导向正向调节大规模定制与企业绩效之间的关系,对柔性与绩效之间的关系表现出负向影响。研究的局限性/启示本研究对上游供应链参与者的整合活动文献有所贡献。具体而言,作者强调了由供应集成、制造灵活性和大规模定制组成的特定能力配置如何导致企业绩效。此外,作者对创新的偶然性作用提供了见解,特别是如果公司考虑灵活性或定制能力。原创性/价值虽然灵活性和定制对性能的个人影响之前已经解决了,但关于如何将这两种能力与供应集成相结合的研究却很缺乏。此外,创新导向在这些整合关系中的作用尚不清楚。
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引用次数: 3
Forward and Reverse Logistics Network Design with Sustainability for New and Refurbished Products in E-commerce 电子商务中新产品和翻新产品的可持续性正向和逆向物流网络设计
IF 3.6 Q3 MANAGEMENT Pub Date : 2022-11-25 DOI: 10.31387/oscm0510365
Yash Daultani, N. Cheikhrouhou, S. Pratap, Dhirendra Prajapati
There has been an enormous growth in the availability of refurbished goods in the online marketplace. These days, consumers can buy either the new products or refurbished products based on their budget and individual preferences. As a result, e-commerce firms need to redesign their existing forward and reverse logistics networks while focusing on supply chain sustainability. This paper proposes a novel forward and reverses logistics network design (FRLND) along with a consumer pickup and demand facility within the promised time window while addressing the complexities related to e-commerce platforms, suppliers, manufacturers, third-party logistics providers, retailers, and customer tiers. A mixed-integer non-linear programming (MINLP) model is developed to minimize the overall anticipated cost that consists of costs related to procurement, production, inventory holding, shortages, material for return units, recycling, repairing, disposal, and transportation cost, across the entire supply chain network. The problem under consideration is NP-hard in nature. The special challenges of the problem in consideration are to consider all pickup and distribution nodes of retailers/customers within the range of promising time horizons. For solution purposes, the Block-based Genetic Algorithm, Fruit-fly Algorithm, and CPLEX are used. Computational experiments show the comparative charts and trends that are put on to an extensive range of practical scenarios. The experiments reveal that the Genetic Algorithm performs well than the Fruit Fly algorithm in terms of rate of convergence and solution quality in all cases of interest. CPLEX solution provides the minimum optimal value
在线市场上翻新商品的可用性有了巨大的增长。如今,消费者可以根据自己的预算和个人喜好购买新产品或翻新产品。因此,电子商务公司需要重新设计其现有的正向和逆向物流网络,同时注重供应链的可持续性。本文提出了一种新颖的正向和反向物流网络设计(FRLND),以及在承诺的时间窗口内的消费者取货和需求设施,同时解决了与电子商务平台、供应商、制造商、第三方物流提供商、零售商和客户层相关的复杂性。开发了混合整数非线性规划(MINLP)模型,以最小化整个供应链网络中与采购,生产,库存持有,短缺,退货单元材料,回收,维修,处置和运输成本相关的总体预期成本。所考虑的问题本质上是np困难的。所考虑的问题的特殊挑战是在有希望的时间范围内考虑零售商/客户的所有拾取和分发节点。为了解决问题,使用了基于块的遗传算法、果蝇算法和CPLEX。计算实验表明,比较图表和趋势是放在广泛的实际情况。实验表明,在所有感兴趣的情况下,遗传算法在收敛速度和解质量方面都优于果蝇算法。CPLEX方案提供最小的最优值
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引用次数: 2
Organic Compost Supply Chain Analysis: A TCE Perspective 有机堆肥供应链分析:TCE视角
IF 3.6 Q3 MANAGEMENT Pub Date : 2022-11-20 DOI: 10.31387/oscm0510364
Brian Chikwava, H. Shee, Simon Millcock, Paul Chapman
With the growing attention to Circular Economy (CE), there is a need to develop a waste management strategy to coordinate waste and recycling infrastructure across regional South Australia. The transition into CE needs a clear understanding of appropriate input and output opportunities while aligning the whole supply chain for value creation from waste. The development of the organic recovery industry in South Australia is severely constrained by the lack of suitable processing plants, which are currently operating at their limit. Amidst the challenges of CE adoption, a supply chain for organic compost needs a thorough analysis for capacity expansion. Using transaction cost economics (TCE), this exploratory study investigated the contractual difficulties and logistical challenges of the proposed organic compost supply chain connecting regional organic waste sources with processors and organic compost users. Interviews of organic waste suppliers, processors, and users revealed that while processing appeared to be viable for organic compost, the cost of organising its supply chain might be prohibitively high. Building more processing plants might face supply chain and logistical challenges without support from multi-stakeholders. Practical implications of CE are drawn for the benefits of all
随着对循环经济(CE)的日益关注,有必要制定废物管理战略,以协调南澳大利亚地区的废物和回收基础设施。向电子产品转型需要清楚地了解适当的投入和产出机会,同时调整整个供应链,以从废物中创造价值。由于缺乏合适的加工厂,南澳大利亚州有机回收行业的发展受到严重制约,目前这些加工厂已达到极限。在采用CE的挑战中,有机堆肥的供应链需要对产能扩张进行彻底的分析。利用交易成本经济学(TCE),本探索性研究调查了拟议的有机堆肥供应链的合同困难和物流挑战,该供应链将区域有机废物来源与加工商和有机堆肥用户连接起来。对有机废物供应商、加工商和用户的采访显示,虽然有机堆肥的处理似乎是可行的,但组织其供应链的成本可能高得令人望而却步。如果没有多方利益相关者的支持,建造更多的加工厂可能会面临供应链和物流方面的挑战。行政长官的实际意义是为了所有人的利益
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引用次数: 0
Key Food Supply Chain Challenges: A Review of the Literature and Research Gaps 关键的食品供应链挑战:文献回顾和研究差距
IF 3.6 Q3 MANAGEMENT Pub Date : 2022-11-14 DOI: 10.31387/oscm0510358
K. Gurrala, M. Hariga
The large volume and diversity of research sources related to the challenges affecting the efficient operations of FSCs demand a systematic literature review to explore the tools employed to address such challenges and to identify research gaps for future research. Our review of the FSC literature covered 141 articles published over the period 2010-2021. It was found that advanced technologies and optimization models were the most predominant tools for addressing FSC challenges with 40% of the articles embracing IOT-based technological frameworks and 56% of the reviewed papers deploying mathematical and computational optimization methods. The study also revealed that 73% of the reviewed articles primarily focused on addressing challenges related to sustainability, safety and quality, and traceability and transparency. In addition, about 92% of the research contributions originated from European, North American, and Asian geographic countries. Finally, 39% and about 46% of the articles were exploratory by nature and focused on addressing challenges within generic food chains, respectively. Based on a content analysis of the reviewed papers, potential research directions were suggested to fill the identified gaps. The dearth of research focusing on addressing food loss and waste, coordination, globalization, resilience, and robustness, and food-security challenges is one of the identified research gaps. Additionally, the deficiency of empirical studies validating the models/frameworks developed and the meagreness of research focus on unique types of food chains can be addressed as potential research venues.
与影响FSCs高效运作的挑战相关的大量和多样化的研究来源需要进行系统的文献综述,以探索用于解决这些挑战的工具,并为未来的研究确定研究空白。我们对FSC文献的回顾涵盖了2010-2021年期间发表的141篇文章。研究发现,先进技术和优化模型是应对FSC挑战的最主要工具,40%的文章采用了基于物联网的技术框架,56%的论文采用了数学和计算优化方法。该研究还显示,73%的被审查文章主要关注于解决与可持续性、安全性和质量、可追溯性和透明度相关的挑战。此外,约92%的研究贡献来自欧洲、北美和亚洲地理国家。最后,39%和46%的文章本质上是探索性的,分别关注于解决通用食物链中的挑战。在对文献内容进行分析的基础上,提出了相应的研究方向。已确定的研究缺口之一是,缺乏侧重于解决粮食损失和浪费、协调、全球化、复原力和稳健性以及粮食安全挑战的研究。此外,验证所开发的模型/框架的实证研究的不足,以及对独特类型食物链的研究关注的不足,可以作为潜在的研究场所加以解决。
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引用次数: 1
Sustainable Packaging Practices Across Various Sectors: Some Innovative Initiatives Under the Spotlight 跨部门的可持续包装实践:聚光灯下的一些创新举措
IF 3.6 Q3 MANAGEMENT Pub Date : 2022-11-14 DOI: 10.31387/oscm0510359
R. Roy
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引用次数: 1
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Operations and Supply Chain Management-An International Journal
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