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Building Individual and Organizational Wellness Through Effective Followership 通过有效的追随者建立个人和组织的健康
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2022-04-01 DOI: 10.2147/JHL.S357107
Lauren A Weber, J. Bunin, Joshua D. Hartzell
Abstract Burnout is widespread across the healthcare industry. Physician burnout has been linked to significant decrements in personal wellness, patient satisfaction, patient outcomes, and organizational financial losses. Appropriately, burnout has been identified as an important issue for leaders in the field as it can lead to physician turnover and loss of talent. In this article, we address how burnout is related to followership. We assert that physicians can utilize effective followership to increase wellness not only for themselves, but also for their leaders and organizations.
摘要倦怠在整个医疗保健行业普遍存在。医生的倦怠与个人健康、患者满意度、患者结果和组织经济损失的显著下降有关。恰当地说,倦怠已被确定为该领域领导者的一个重要问题,因为它可能导致医生流失和人才流失。在这篇文章中,我们讨论了倦怠与追随者的关系。我们断言,医生不仅可以利用有效的追随者来提高他们自己的健康水平,还可以提高他们的领导者和组织的健康水平。
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引用次数: 0
Engaging Frontline Physicians in Value Improvement: A Qualitative Evaluation of Physician-Directed Reinvestment 让一线医师参与价值提升:医师导向再投资的定性评估
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2022-04-01 DOI: 10.2147/JHL.S335763
S. Vilendrer, Alexis Amano, S. Asch, C. Brown-Johnson, A. Lu, Paul Maggio
Purpose Physicians can limit upward trending healthcare costs, yet legal and ethical barriers prevent the use of direct financial incentives to engage physicians in cost-reduction initiatives. Physician-directed reinvestment is an alternative value-sharing arrangement in which a health system reinvests a portion of savings attributed to physician-led cost reduction initiatives back into professional areas of the physicians’ choosing. Formal evaluations of such programs are lacking. Methods To understand the impact of Stanford Health Care’s physician-directed reinvestment in its first year (2017–2018) on physician engagement, adherence to program requirements around safety and fund use, and factors facilitating program dissemination, semi-structured qualitative interviews with physician participants, non-participants, and administrative stakeholders were conducted July-November 2019. Interview transcripts were qualitatively analyzed through an implementation science lens. To support contextual analysis of the qualitative data, a directional estimation of the program’s impact on cost from the perspective of the health system was calculated by subtracting annual maintenance cost (derived from interview self-reported time estimates and public salary data) from internal cost accounting of the total savings from first year cohort to obtain annual net benefit, which was then divided by the annual maintenance cost. Results Physician participation was low compared with the overall physician population (n=14 of approximately 2300 faculty physicians), though 32 qualitative interviews suggested deep engagement across physician participants and adherence to target program requirements. Reinvestment funds activated intrinsic motivators such as autonomy, purpose and inter-professional relations, and extrinsic motivators, such as the direction of resources and external recognition. Ongoing challenges included limited physician awareness of healthcare costs and the need for increased clarity around which projects rise above one's existing job responsibilities. Administrative data excluding physician time, which was not directly compensated, showed a direct cost savings of $8.9M. This implied an 11-fold return on investment excluding uncompensated physician time. Conclusion A physician-directed reinvestment program appeared to facilitate latent frontline physician innovation towards value, though additional evaluation is needed to understand its long-term impact.
目的医生可以限制上升趋势的医疗成本,但法律和道德障碍阻碍了使用直接的经济激励措施来让医生参与成本降低计划。医生主导的再投资是一种替代性的价值共享安排,在这种安排中,卫生系统将医生主导的成本削减举措所节省的一部分再投资到医生选择的专业领域。缺乏对此类项目的正式评估。方法为了了解斯坦福大学医疗保健中心第一年(2017-2018)医生指导的再投资对医生参与度、遵守安全和资金使用方面的项目要求以及促进项目传播的因素的影响,行政利益相关者于2019年7月至11月进行了调查。访谈记录通过实施科学的视角进行了定性分析。为了支持定性数据的上下文分析,从卫生系统的角度对该计划对成本的影响进行了定向估计,方法是从第一年队列总节省的内部成本核算中减去年度维护成本(源自访谈自我报告的时间估计和公共工资数据),以获得年度净效益,然后将其除以年度维护成本。结果与整体医师群体相比,医师参与度较低(约2300名教员医师中有14名),尽管32次定性访谈表明,医师参与者之间的深度参与和对目标计划要求的遵守。再投资基金激活了自主性、目标和职业间关系等内在激励因素,以及资源方向和外部认可等外在激励因素。持续的挑战包括医生对医疗成本的认识有限,以及需要更加明确哪些项目高于现有的工作职责。不包括没有直接补偿的医生时间的管理数据显示,直接成本节省了890万美元。这意味着不包括无补偿医生时间的投资回报率是11倍。结论医生指导的再投资计划似乎有助于潜在的一线医生价值创新,尽管需要进行额外的评估来了解其长期影响。
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引用次数: 0
Organizational Culture and Effective Leadership in Academic Medical Institutions. 学术医疗机构的组织文化与有效领导
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2022-03-10 eCollection Date: 2022-01-01 DOI: 10.2147/JHL.S358414
Anish Bhardwaj

In the US, a heterogeneity in archetypes of leadership augments the success of an Academic Medical Institution (AMI) in fulfilling its key missions of clinical service, teaching, training, mentoring, research and scholarship, community engagement, inclusion, and diversity. Effective leadership is profoundly influenced by organizational culture with its dominant foundations in shared attitudes, beliefs, mores, behaviors-scripted and unscripted, as well as explicit and tacit rules and policies that become entrenched in the operational repertoire over time. Modulating organizational culture are an AMI's mission, vision, core and affirmed values, formal governance and its complexity, informal influencers, historical precedent, the rapidly evolving landscape of healthcare, regional and institutional socioeconomics, and faculty prototypes. It is paramount that AMIs endeavor to recruit and position leaders whose values align with those of the institution ("cultural fit"). This treatise highlights the crucial influences that affect organizational culture and its interface with AMI leadership and ensure the success of the organization and its leaders.

在美国,领导力原型的异质性增强了学术医疗机构(AMI)在履行其临床服务、教学、培训、指导、研究和奖学金、社区参与、包容和多样性等关键使命方面的成功。有效的领导受到组织文化的深刻影响,组织文化的主要基础是共同的态度、信念、风俗习惯、行为——有脚本的和无脚本的,以及随着时间的推移而在操作库中根深蒂固的明确和隐性规则和政策。调整组织文化是AMI的使命、愿景、核心和肯定的价值观、正式治理及其复杂性、非正式影响因素、历史先例、快速发展的医疗保健景观、区域和机构社会经济学以及教师原型。ami努力招聘和定位与机构价值观一致的领导者(“文化契合度”)是至关重要的。这篇论文强调了影响组织文化及其与AMI领导的接口的关键影响,并确保组织及其领导者的成功。
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引用次数: 0
The Physician on a Board of Directors: Bane or Benefit? 董事会的内科医生:祸还是利?
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2022-02-01 DOI: 10.2147/JHL.S344510
M. Borow, Baruch Levi, Benny Avissar, L. Wapner
Abstract With the accelerated development of innovative domains such as artificial intelligence, big data, and personalized healthcare, the continuing growth of health-tech and bio-tech industries is to be expected. Concurrently, the question of the extent and nature of physicians’ involvement in these rapidly evolving industries arises, especially in management and leadership capacities such as directors or chief executive officers of such companies. Against this backdrop, the Israeli Medical Association recently launched a first-of-its-kind course designed to train senior physicians as directors in health-tech companies by providing them with vast relevant financial, legislative, and professional proficiencies. Due to their medical knowledge and clinical experience, physicians bring a substantial added value to these industries. However, considering the inherent tensions and potential conflicts between adhering to the logic of a profit-making, competitive market on one hand and maintaining the doctor’s oath on the other, it is inevitable that dilemmas and difficulties will emerge. Much has been written about the roles and responsibilities of boards of directors, but to date, little has focused on the unique position of physicians who serve in these roles. This article aims to examine the ways in which conflicts or dualities of interest manifest themselves for physicians who assume roles as directors and whether effective remedial strategies are available, based on the authors’ own experience in the initiation of the IMA physician-directors course.
摘要随着人工智能、大数据和个性化医疗等创新领域的加速发展,健康科技和生物科技行业有望持续增长。与此同时,医生参与这些快速发展的行业的程度和性质问题也出现了,尤其是在管理和领导能力方面,如这些公司的董事或首席执行官。在这种背景下,以色列医学协会最近推出了第一个此类课程,旨在通过向高级医生提供大量相关的财务、立法和专业技能,将他们培训为医疗科技公司的董事。由于他们的医学知识和临床经验,医生为这些行业带来了巨大的附加值。然而,考虑到一方面坚持营利性、竞争性市场的逻辑,另一方面维护医生誓言之间的内在紧张关系和潜在冲突,不可避免地会出现困境和困难。关于董事会的角色和责任,已经写了很多文章,但到目前为止,很少有人关注担任这些角色的医生的独特地位。本文旨在根据作者自己在IMA医师主任课程启动过程中的经验,研究承担主任角色的医生的利益冲突或双重性表现方式,以及是否有有效的补救策略。
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引用次数: 0
A Regional Health System Journey from Volume to Value: Roadmap to the Recognition as a 15 Top Health System in the USA for Quality Excellence. 从数量到价值的区域卫生系统之旅:美国质量卓越的15个顶级卫生系统认可的路线图。
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2022-01-01 DOI: 10.2147/JHL.S378664
Nidal H Harb, Patricia A Said, Shirley L Gusta, Amanda M Wesson, Jordan D Brautigam, Jon H Lemke, Stephen T DeLessio, Douglas P Cropper, Nicolas W Shammas

The 15 Top Health System program, an IBM Watson study, objectively measures health systems' performance overall on an annual basis using publicly reported data available from the Center for Medicare and Medicaid Services (CMS) and state data banks. Genesis Health System was recognized as an IBM Watson Health 15 Top Health System for two consecutive years in 2020 and 2021. A system-based approach with a "physician-lead, professionally-managed" framework, led to accomplishing the 15 Top Health System. The steps needed included adoption of the IBM Watson database to determine current status of certain key performance indicators, establishing a clinical effectiveness program and governance structure, and adopting Lean methodologies to analyze and determine appropriate interventions with long-term solution. The desire and willingness to accomplish this ambitious goal start with adoption by the Board and the administration of the health system while supplying appropriate financial and human resources that are dedicated to the success of the journey. In this manuscript, we describe the journey and steps implemented to accomplish the outcomes that led to the recognition as a 15 Top Health System for quality excellence.

15个最佳医疗系统项目是IBM沃森的一项研究,它使用医疗保险和医疗补助服务中心(CMS)和各州数据库提供的公开报告数据,客观地衡量医疗系统的年度总体表现。Genesis Health System在2020年和2021年连续两年被评为IBM Watson Health 15 Top Health System。在“医生领导、专业管理”框架下,以系统为基础的方法实现了15个顶级卫生系统。所需的步骤包括采用IBM Watson数据库来确定某些关键绩效指标的当前状态,建立临床有效性计划和治理结构,并采用精益方法来分析和确定具有长期解决方案的适当干预措施。实现这一雄心勃勃的目标的愿望和意愿始于委员会和卫生系统管理部门的通过,同时提供适当的财政和人力资源,致力于这一旅程的成功。在这篇手稿中,我们描述了为实现结果而实施的旅程和步骤,这些结果导致了对质量卓越的15个顶级卫生系统的认可。
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引用次数: 0
Value, Support, and Advancement: An Organization's Role in Faculty Career Intentions in Academic Medicine. 价值、支持和进步:组织在学术医学教师职业意向中的作用。
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2021-11-19 eCollection Date: 2021-01-01 DOI: 10.2147/JHL.S334838
Fátima Sancheznieto, Angela Byars-Winston

Purpose: Faculty engagement in academic medical centers is essential to advancing efficient healthcare delivery, research productivity, and organizational quality. The authors used turnover theory to empirically examine factors that influence faculty engagement, including both aspirational and attrition-related career intentions.

Methods: Using a convergent, mixed methods design, the authors surveyed 284 faculty at a large Midwestern public university's school of medicine in Fall 2015, Fall 2016, and Spring 2017. The study's questionnaire included a series of scales which informed three outcome variables (promotion aspirations, leadership aspirations, and intent to leave the organization) and four groups (role strain, work-family conflict, organizational commitment and support, and departmental commitment and support) of predictor variables, all of which have been previously validated with medical faculty populations. The scales were followed by open-ended questions which allowed respondents to further elaborate on their experiences in their organization related to each outcome variable. The authors used a hierarchical multiple regression model to assess the effect of each of the four groups of predictor variables on the outcome variables and then employed an iterative thematic analysis of open-ended responses to further elucidate faculty's reported experiences.

Results: Organizational commitment and support were significantly associated with faculty's promotion aspirations, leadership aspirations, and intentions to leave the organization. Thematic analysis of participant responses to open-ended questions further revealed the specific career development support faculty desired, mainly, streamlined and transparent promotion and leadership processes; clear guidance to maneuver these processes; holistic professional development opportunities; feeling valued; and supports for clinical and administrative tasks.

Conclusion: Advancing organizational policy that supports infrastructure for evidence-based interventions and programming for the intentional career development of faculty is an important aspect of a proactive talent development and retention model in academic medical centers.

目的:教员参与学术医疗中心对于提高医疗服务的效率、研究生产力和组织质量至关重要。作者运用离职理论对影响教师敬业度的因素进行了实证研究,包括抱负和离职相关的职业意向。方法:采用融合混合方法设计,作者于2015年秋季、2016年秋季和2017年春季对中西部一所大型公立大学医学院的284名教师进行了调查。本研究的问卷包括一系列的量表,提供了三个结果变量(晋升期望、领导期望和离开组织的意图)和四个预测变量(角色压力、工作-家庭冲突、组织承诺和支持、部门承诺和支持),所有这些预测变量之前都在医学教师群体中得到了验证。量表之后是开放式问题,允许受访者进一步阐述他们在组织中与每个结果变量相关的经验。作者使用分层多元回归模型来评估四组预测变量对结果变量的影响,然后采用开放式回答的迭代主题分析来进一步阐明教师报告的经验。结果:组织承诺和组织支持与教师的晋升愿望、领导愿望和离职意图显著相关。对参与者对开放式问题的回答进行专题分析,进一步揭示了教师期望的具体职业发展支持,主要是精简和透明的晋升和领导过程;对这些过程进行操作的明确指导;全面的专业发展机会;感觉评估;并支持临床和行政工作。结论:推进组织政策,支持以证据为基础的干预和有计划的教师职业发展的基础设施,是学术医疗中心积极的人才发展和保留模式的一个重要方面。
{"title":"Value, Support, and Advancement: An Organization's Role in Faculty Career Intentions in Academic Medicine.","authors":"Fátima Sancheznieto,&nbsp;Angela Byars-Winston","doi":"10.2147/JHL.S334838","DOIUrl":"https://doi.org/10.2147/JHL.S334838","url":null,"abstract":"<p><strong>Purpose: </strong>Faculty engagement in academic medical centers is essential to advancing efficient healthcare delivery, research productivity, and organizational quality. The authors used turnover theory to empirically examine factors that influence faculty engagement, including both aspirational and attrition-related career intentions.</p><p><strong>Methods: </strong>Using a convergent, mixed methods design, the authors surveyed 284 faculty at a large Midwestern public university's school of medicine in Fall 2015, Fall 2016, and Spring 2017. The study's questionnaire included a series of scales which informed three outcome variables (promotion aspirations, leadership aspirations, and intent to leave the organization) and four groups (role strain, work-family conflict, organizational commitment and support, and departmental commitment and support) of predictor variables, all of which have been previously validated with medical faculty populations. The scales were followed by open-ended questions which allowed respondents to further elaborate on their experiences in their organization related to each outcome variable. The authors used a hierarchical multiple regression model to assess the effect of each of the four groups of predictor variables on the outcome variables and then employed an iterative thematic analysis of open-ended responses to further elucidate faculty's reported experiences.</p><p><strong>Results: </strong>Organizational commitment and support were significantly associated with faculty's promotion aspirations, leadership aspirations, and intentions to leave the organization. Thematic analysis of participant responses to open-ended questions further revealed the specific career development support faculty desired, mainly, streamlined and transparent promotion and leadership processes; clear guidance to maneuver these processes; holistic professional development opportunities; feeling valued; and supports for clinical and administrative tasks.</p><p><strong>Conclusion: </strong>Advancing organizational policy that supports infrastructure for evidence-based interventions and programming for the intentional career development of faculty is an important aspect of a proactive talent development and retention model in academic medical centers.</p>","PeriodicalId":44346,"journal":{"name":"Journal of Healthcare Leadership","volume":"13 ","pages":"267-277"},"PeriodicalIF":4.4,"publicationDate":"2021-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://ftp.ncbi.nlm.nih.gov/pub/pmc/oa_pdf/1e/0c/jhl-13-267.PMC8610756.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"39660436","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 2
Prospects of Integrating Gig Economy in the Saudi Arabian Health-care System from the Perspectives of Health-care Decision-makers and Practitioners. 从医疗保健决策者和从业人员的角度来看,沙特阿拉伯医疗保健系统整合零工经济的前景。
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2021-10-15 eCollection Date: 2021-01-01 DOI: 10.2147/JHL.S323729
Turki Alanzi

Background: Gig economy is an approach in the labor market which is characterized by the prevalence of short-term contracts or freelance work in contrast to permanent jobs. The gig workers are independent workers or temporary contract workers who enter into formal/informal agreements with on-demand companies to provide their services. Rather than employing full-time/permanent employees companies may utilize gig workers as per the demand and work burden, which can minimize the costs incurred in managing permanent employees. However, there is a lack of research on using gig economy in health care, its prospects and the issues involved.

Purpose: The purpose of this study is to identify and evaluate various prospects in integrating gig economy with the Saudi health-care system.

Methods: An online survey questionnaire instrument including 22 prospects under three categories including organizational competitiveness, resource management, and sustainable development was used for collecting data from 712 health-care decision-makers and practitioners in Saudi Arabia. Findings were analyzed using the statistical means and standard deviations for each item in the questionnaire for analyzing the role of each factor in depth, and t-tests were used for comparing the responses between the groups.

Results: T-tests revealed no significant differences among the experts and health-care workers in relation to organizational competitiveness and resource management; however, significant differences in opinions were identified in relation to sustainable development. Individual factors including motivation for Saudization program (mean=4.5, SD=1.15) and creating employment opportunities in rural areas (mean=4.5, SD=1.08), growth in economy (mean=4.4, SD=1.43), increased opportunities for women and disabled (mean=4.4, SD=1.28), and growth in employment (mean=4.3, SD=1.68) were the major prospects identified in relation to the use of gig economy in the Saudi Arabian health-care system.

Conclusion: Gig economy may offer a wide range of benefits in health care, especially sustainable development, effective resource management, and organizational competitiveness.

背景:零工经济是劳动力市场的一种方式,其特点是与长期工作相比,短期合同或自由工作的盛行。零工工人是独立工人或临时合同工,他们与按需服务公司签订正式/非正式协议,为他们提供服务。公司可能会根据需求和工作负担使用零工,而不是雇佣全职/固定员工,这可以最大限度地减少管理固定员工的成本。然而,缺乏关于在医疗保健中使用零工经济、其前景和所涉及问题的研究。目的:本研究的目的是确定和评估将零工经济与沙特医疗保健系统整合的各种前景。方法:采用组织竞争力、资源管理和可持续发展三大类22项在线调查问卷,对712名沙特阿拉伯卫生保健决策者和从业人员进行数据收集。对调查结果采用问卷各题项的统计均值和标准差进行分析,深入分析各因素的作用,并采用t检验比较组间反应。结果:专家和医护人员在组织竞争力和资源管理方面无显著差异;然而,在关于可持续发展的问题上发现了重大的意见分歧。沙特化计划的动机(平均值=4.5,SD=1.15)和在农村地区创造就业机会(平均值=4.5,SD=1.08)、经济增长(平均值=4.4,SD=1.43)、增加妇女和残疾人的机会(平均值=4.4,SD=1.28)和就业增长(平均值=4.3,SD=1.68)是与沙特阿拉伯医疗保健系统使用零工经济相关的主要前景。结论:零工经济可以为医疗保健提供广泛的好处,特别是可持续发展,有效的资源管理和组织竞争力。
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引用次数: 2
Organizational Culture, Quality of Care and Leadership Style in Government General Hospitals in Kuwait: A Multimethod Study. 科威特政府综合医院的组织文化、护理质量和领导风格:一项多方法研究
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2021-10-15 eCollection Date: 2021-01-01 DOI: 10.2147/JHL.S333933
Talal ALFadhalah, Hossam Elamir

Purpose: To investigate the organizational culture, assess the quality of care, and measure their association with a transformational/transactional leadership style in six hospitals.

Materials and methods: We used cross-sectional and retrospective quantitative approaches in government-sponsored secondary-care hospitals. A sample of 1626 was drawn from a frame of 9863 healthcare workers in six hospitals. Followers were surveyed using the Multifactor Leadership Questionnaire and the Organizational Description Questionnaire. We reviewed and analyzed one year (2012) of quarterly and annual quality indicators from the hospitals. Data were analyzed using suitable statistical analyses.

Results: We collected 1626 responses from six hospitals. 66.4% to 87.1% of participants in each hospital identified their hospital's organizational culture as transformational, whereas 41 out of 48 departments were identified as having a transformational culture. The percentage of participants at each hospital rating their leader and organizational culture as transformational ranged from 60.5% to 80.4%. The differences between leadership style and organizational culture were statistically significant for four of the hospitals. For most of the quality indicators, there was a positive, but nonsignificant, correlation with leadership style.

Conclusion: Leaders define and influence organizational culture. The prevailing transformational leadership style creates and maintains a transformational organizational culture. The effect of transformational leadership on the quality of care delivered by the organization was measured in this study, and showed a positive and nonsignificant relationship between generic quality indicators and the transformational style.

目的:调查六家医院的组织文化,评估护理质量,并衡量其与变革型/交易型领导风格的关系。材料和方法:我们在政府资助的二级护理医院中采用了横断面和回顾性定量方法。从6家医院的9863名医护人员中抽取了1626名样本。采用多因素领导力问卷和组织描述问卷对被试进行调查。我们回顾和分析了2012年各医院的季度和年度质量指标。数据分析采用适当的统计分析。结果:我们收集了来自6家医院的1626份问卷。每家医院66.4%至87.1%的参与者认为他们医院的组织文化是转型的,而48个部门中有41个被认为拥有转型文化。每家医院的参与者将其领导和组织文化评为变革型的比例从60.5%到80.4%不等。四家医院的领导风格与组织文化的差异有统计学意义。大多数品质指标与领导风格呈正相关,但不显著。结论:领导者定义并影响组织文化。流行的变革型领导风格创造并维持变革型组织文化。本研究测量了变革型领导对组织提供的护理质量的影响,发现一般质量指标与变革型领导风格之间存在显著的正相关关系。
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引用次数: 3
The Diffusion of Home-Based Reablement in Norwegian Municipalities. 挪威各市家庭康复的普及。
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2021-10-12 eCollection Date: 2021-01-01 DOI: 10.2147/JHL.S326663
Trond Bliksvær, Tilde Marie Bertelsen, Merete Kvamme Fabritius, Morten Balle Hansen, Bente Vibecke Lunde, Ragnhild Holmen Waldahl

Introduction: Home-based reablement (HBR) has achieved significant international prominence in recent years. In the Nordic countries, HBR has been introduced as an innovative care model within the municipal health care sector that answers the need for better and more effective service delivery. But knowledge about how innovations can be spread in the municipal health care sector is scarce. We also know little about what role first-line managers (FLMs) may play for the diffusion of innovations.

Purpose: To describe and explain adoption of HBR in municipalities in Norway and to explore if there is a relationship between early/late adoption and the FLM's perception of innovativeness in their organization. Such knowledge is valuable for the understanding of the role of FLM for the diffusion of innovations in the health care sector.

Methods: A cross-sectional national online survey was carried out among FLM in the eldercare sector in 422 Norwegian municipalities. The response rate was 64%. The analysis was based on univariate and bivariate techniques, factor analysis, and multiple linear regression.

Results: A bivariate analysis revealed that early adoption is associated with a high score on perception of innovativeness among FLMs. Innovators and early adopters scored highest (5.65) on perception of innovativeness, followed by early majority (5.31) and late majority (5.18). The lowest score was found among Laggards. A multiple regression analysis revealed that a substantial part of the positive relationship between early adoption and perception of innovativeness can be explained by FLMs' length of service in the organization and their educational level. Wealth of the municipality does not have an effect on innovativeness.

Conclusion: An implication of the results is that mature and stable personnel in key positions in the organization, and personnel with higher education, can be positive for innovativeness in the municipal health care sector.

引言:近年来,家庭再教育(HBR)在国际上取得了显著的成就。在北欧国家,HBR作为一种创新的医疗模式被引入市政医疗部门,满足了提供更好、更有效服务的需求。但是,关于如何在市政医疗保健部门传播创新的知识却很少。我们对一线管理者在创新传播中可能扮演的角色也知之甚少。目的:描述和解释挪威市政当局采用HBR的情况,并探讨早期/晚期采用与FLM对其组织创新性的看法之间是否存在关系。这些知识有助于理解FLM在医疗保健部门传播创新方面的作用。方法:对挪威422个市镇的老年护理部门的FLM进行了一项全国性的横断面在线调查。有效率为64%。该分析基于单变量和双变量技术、因子分析和多元线性回归。结果:一项双变量分析显示,早期采用FLM与FLM的创新感知得分较高有关。创新者和早期采用者对创新的感知得分最高(5.65),其次是早期多数(5.31)和晚期多数(5.18)。落后者得分最低。多元回归分析表明,早期采用和创新意识之间的积极关系很大程度上可以用FLM在组织中的服务年限和教育水平来解释。市政当局的财富对创新能力没有影响。结论:研究结果表明,在组织中担任关键职位的成熟和稳定的人员,以及受过高等教育的人员,可以积极推动市卫生保健部门的创新。
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引用次数: 1
The Differences in Experiences Among Multi-Level Healthcare Leaders, Between the First and the Second Wave of the COVID-19 Pandemic: Two Cross-Sectional Studies Compared. COVID-19 大流行第一波和第二波期间多级医疗保健领导者的经历差异:两项横断面研究比较。
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2021-09-11 eCollection Date: 2021-01-01 DOI: 10.2147/JHL.S326019
Bibi Hølge-Hazelton, Line Zacho Borre, Mette Kjerholt, Brendan McCormack, Elizabeth Rosted

Purpose: To identify the differences in experiences during wave I and II of the COVID-19 pandemic among healthcare leaders.

Background: It is expected, that working conditions for COVID-19-pandemic frontline staff will change, as health care organizations have gained experience with handling the consequences of the disease.

Methods: An online survey was sent out to Danish health care leaders during the first and the second pandemic wave. Comparative analyses were performed in relation to three key characteristics: management level, management education and experiences as a leader.

Results: Eighty-nine health care leaders completed both surveys. Significant differences were found within the entire group across the key characteristics as they felt more prepared for each stage of the situation, they had more influence on the decisions taken, and they felt more concerned about the quality of treatment and care and their own health. Further significant results related to the three key characteristics were found at 1) Management level: The heads of department experienced being better informed, having more overview of their tasks and that these were meaningful. The ward managers experienced being more able to work in consistency with own beliefs and values, though they felt more overloaded. 2) Level of management education: Leaders, without a formal management education, experienced being more supported by staff. 3) Years of experiences as leader: Leaders with more than five years of experience, experienced being more prepared and informed, had more influence on decision-making, and were more worried about their own health.

Conclusion: The learning from experience that happens naturally in crisis situations is the reason why the leaders feel more prepared. However, there is a need for further leadership and practice development, to create contexts where leaders feel more ready for all aspects of their role.

目的:确定医疗保健领导者在 COVID-19 大流行第一波和第二波期间的经验差异:背景:随着医疗机构在应对 COVID-19 大流行的后果方面积累了丰富的经验,预计一线员工的工作条件将会发生变化:方法:在第一波和第二波大流行期间,我们向丹麦医疗机构的领导者发送了一份在线调查。结果:89 位医疗机构领导填写了调查问卷:89 名医疗保健领导者完成了这两项调查。结果:89 名医疗保健领导者完成了这两项调查。在整个调查组中,他们在关键特征方面存在显著差异,因为他们认为自己对每个阶段的情况都做了更充分的准备,他们对所做的决定有更大的影响力,他们对治疗和护理的质量以及自己的健康更关心。与三个关键特征相关的其他重要结果体现在 1) 管理层面:科室负责人感到信息更灵通,对自己的任务有更全面的了解,而且这些任务很有意义。病房管理人员认为,尽管他们感到工作负担更重,但他们的工作更能与自己的信念和价值观保持一致。2) 管理教育水平:没有接受过正规管理教育的领导者更能得到员工的支持。3) 担任领导的年限:拥有五年以上工作经验的领导者更有准备,更了解情况,对决策有更大的影响力,也更担心自己的健康:结论:在危机情况下自然发生的经验学习是领导者感觉准备更充分的原因。然而,还需要进一步发展领导力和实践能力,以创造让领导者感觉在其角色的各个方面都做好了更充分准备的环境。
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Journal of Healthcare Leadership
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