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The RISE (Resilience in Stressful Events) Peer Support Program: Creating a Virtuous Cycle of Healthcare Leadership Support for Staff Resilience and Well-Being. RISE(压力事件中的复原力)同伴支持计划:创建医疗保健领导支持的良性循环,促进员工的抗压能力和身心健康。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-12-09 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S487709
Cheryl A Connors, Matt Norvell, Albert W Wu

Healthcare leaders are responsible for creating an environment where their staff can maintain their resilience and well-being. However, there is a crisis of burnout among healthcare workers. The resulting increased turnover, diminished morale and performance, safety risks, and decreased worker engagement produces a vicious cycle of burnout. A strategic intervention is needed that focuses on worker wellbeing. This paper describes how the Johns Hopkins Resilience In Stressful Events (RISE) peer support program has helped healthcare leaders support their workers and strengthen the resilience of their organization. It explains the crucial role that leaders play in the success of the program. RISE peer was established at Johns Hopkins Hospital in 2011 to provide timely peer support for stressful patient and work-related situations. RISE helps break the cycle of healthcare worker burnout by providing peer support for stresses at work 24 hours a day, 7 days a week. This program structure also supports leaders by sharing the responsibility of emotional support and by providing them with new skills to do their job in a way that generates personal and professional satisfaction. The program has been implemented globally in over 140 healthcare organizations. Leaders are essential to integrate support and serve as role models. Institutions that successfully launch peer support programs engage leaders to participate in program design, participate in the program themselves, and adapt the program to meet the needs of their staff and organization. Peer support programs broaden the base of support for all healthcare workers by providing an employee-focused resource. Implementation of a RISE support model demonstrates an institution's commitment to the overall health of the people it employs. Operational integration of the model conveys a positive impact on resilience at all levels of the organization, especially in institutions that broadly engage organizational leaders.

医疗保健行业的领导者有责任为员工创造一个能够保持复原力和健康的环境。然而,医护人员却面临着职业倦怠危机。由此导致的人员流动增加、士气和绩效下降、安全风险以及员工参与度降低,形成了职业倦怠的恶性循环。我们需要采取以员工福利为重点的战略性干预措施。本文介绍了约翰霍普金斯大学的 "压力事件中的复原力"(RISE)同伴支持计划如何帮助医疗保健机构的领导者为员工提供支持,并增强其组织的复原力。报告还解释了领导者在该计划的成功中发挥的关键作用。RISE 同伴支持计划于 2011 年在约翰霍普金斯医院成立,旨在为患者和工作相关的压力情况提供及时的同伴支持。RISE 每周 7 天、每天 24 小时为医护人员提供同伴支持,帮助打破医护人员职业倦怠的恶性循环。这一计划结构还通过分担情感支持的责任,为领导者提供支持,并为他们提供新的技能,使他们在工作中获得个人和职业满足感。该计划已在全球 140 多个医疗机构实施。领导者对于整合支持和树立榜样至关重要。成功推出同伴互助计划的机构都会让领导参与计划设计,亲自参与计划,并对计划进行调整,以满足员工和机构的需求。同伴支持计划通过提供以员工为中心的资源,扩大了对所有医护人员的支持基础。实施 RISE 支持模式表明了机构对其员工整体健康的承诺。该模式的运作整合会对机构各个层面的复原力产生积极影响,尤其是在机构领导广泛参与的情况下。
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引用次数: 0
Digital Health Technology & Cancer Care: Conceptual Framework Leading Comprehensive Fruitfulness. 数字医疗技术与癌症护理:引领全面成果的概念框架。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-12-08 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S486263
Sunil Jain, Prem Kamal Jain, Ashok Kumar Puranik

Digital technologies are now integral to daily life. However, their applications for the health of populations remain largely untapped. Increasing cancer incidence, and it being the leading cause of death in every country in the world, justifies the need for increasing healthcare. Digital health technology is a promising field. Digital health means different things to different people. Thus, the need for a concrete, distinctive, comprehensive action plan. Conceptual frameworks represent ways of thinking about a problem and how complex things work. We elaborate on the latest evidence with examples for the role of Digital Health Technology (DHT) as a comprehensive multi-faceted 'Conceptual Framework -5Ps' comprising: (i) DHT for Proper assessment: right from history taking to digital biopsies. (ii) DHT for Pertinent treatment: including genomic data analysis for precision treatment. Artificial Intelligence-based digital pathology approaches are practical and are increasingly improving selective cancer treatments. Digital self-management interventions improve symptom outcomes in adult cancer patients. Digital health can help cancer patients gain more autonomy, self-acceptance, and personal growth. (iii) DHT for Progress monitoring: comprehensively and remotely. The concept "hospital at home" feasible with DHT. (iv) DHT for Prevention applications: reaching all rewardingly. (v) DHT for Professional standards: education excellence. Proficiency is desirable when using DHTs fast-advancing applications. Doctors may not have the information they need to use a given DHT. General Medical Council, UK, and Medical Council India have been proactive in technology training. Regulations & ethics rigour are required energetically. All new technologies must meet the same bar for clinical evidence as other clinical interventions. Digital Health Academy is required to meet the highest standards, energizing and ensuring excellence. In the current state of healthcare and growing demands, good developments in DHT seem the solution. A conceptual framework is a good start for generous success. We hope our work progresses mindsets, practices, and policies majorly.

数字技术现已成为日常生活不可或缺的一部分。然而,它们在人口健康方面的应用在很大程度上仍未得到开发。癌症发病率不断上升,是世界上每个国家的主要死因,这就证明了加强医疗保健的必要性。数字医疗技术是一个前景广阔的领域。对不同的人来说,数字健康意味着不同的东西。因此,需要一个具体、独特、全面的行动计划。概念框架代表了思考问题的方式以及复杂事物的运作方式。我们以实例阐述了数字医疗技术(DHT)作为一个全面的多方面 "概念框架-5Ps "的作用的最新证据,包括:(i) 用于适当评估的 DHT:从病史采集到数字活检。(ii) 用于相关治疗的 DHT:包括用于精准治疗的基因组数据分析。以人工智能为基础的数字病理学方法非常实用,正在日益改善癌症的选择性治疗。数字化自我管理干预可改善成年癌症患者的症状预后。数字健康可以帮助癌症患者获得更多自主权、自我接纳和个人成长。(iii) 用于进展监测的 DHT:全面和远程。利用 DHT,"医院就在家里 "的概念是可行的。 (iv) 用于预防应用的 DHT:让所有人都能受益。(v) 用于专业标准的 DHT:卓越的教育。在使用 DHT 快速发展的应用程序时,需要熟练掌握。医生可能不掌握使用特定 DHT 所需的信息。英国医学总委员会和印度医学委员会一直在积极开展技术培训。严格的法规和道德要求。所有新技术都必须达到与其他临床干预措施相同的临床证据标准。数字健康学院必须达到最高标准,激发活力,确保卓越。在医疗保健现状和需求不断增长的情况下,数字医疗技术的良好发展似乎是一种解决方案。概念框架是取得巨大成功的良好开端。我们希望我们的工作能在思想、实践和政策方面取得重大进展。
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引用次数: 0
Becoming Leaders - A Qualitative Research Study on the Priorities and Concerns of Early Career Women Faculty in Academic Medicine. 成为领导者-关于学术医学早期职业女性教师优先事项和关注点的定性研究。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-12-02 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S499001
Olivia Liu, Suzanne M Grieb, Jordan N Halsey, Rachel B Levine, Maria Oliva-Hemker, Jennifer K Lee

Background: Gender inequity persists in high-level leadership within academic medicine. Understanding the perspectives of early career women faculty could clarify how to recruit and support women who pursue high-level leadership. This study explored the specific priorities and concerns that may influence the recruitment of women leaders in the future.

Methods: Twenty-five assistant professors (mean: 1.8 years at rank) completed the Early Career Women's Leadership Program and participated in semi-structured, in-depth interviews in 2023. Data were analyzed using an iterative, thematic constant comparison process informed by constructivist grounded theory.

Results: The authors identified four themes. In theme one, participants described the importance of being seen and valued as a whole person, with consideration of their personal and professional lives. They sought mentorship and leadership positions that supported their work-life integration. In theme two, women balanced an interplay between the individual and the collective when considering themselves as future leaders. From the individual perspective, participants prioritized personal values like humility and compassion when discussing preferred leadership styles. From the collective perspective, they prioritized inclusivity and teamwork. Theme three showed discomfort with the unknown with a desire to fully understand a leadership position and its impact on personal and professional life. Participants wondered about having the authority and resources to realistically make meaningful change and whether they could adequately prepare to lead. The fourth theme was representation mattered. Participants valued having women leaders who have experienced similar challenges as themselves. These leaders inspired participants to believe that they could also achieve and succeed in high-level leadership.

Conclusion: Early career women balanced numerous factors when considering whether to pursue high-level leadership in academic medicine. Understanding women's priorities and concerns can enable institutions to prepare women faculty to lead and ultimately recruit and retain them in high-level leadership.

背景:在学术医学的高层领导中,性别不平等仍然存在。了解早期职业女性教师的观点可以澄清如何招募和支持追求高层领导的女性。本研究探讨了可能影响今后征聘妇女领导人的具体优先事项和关切问题。方法:25位助理教授(平均在职1.8年)于2023年完成了早期职业女性领导力项目,并参加了半结构化的深度访谈。数据分析使用一个迭代的,主题恒定的比较过程,根据建构主义理论。结果:作者确定了四个主题。在主题一中,参与者描述了作为一个完整的人被看待和重视的重要性,同时考虑到他们的个人和职业生活。他们寻求指导和领导职位,支持他们的工作与生活的融合。在主题二中,女性在考虑自己是未来的领导者时,平衡了个人与集体之间的相互作用。从个人的角度来看,参与者在讨论首选的领导风格时优先考虑了谦逊和同情心等个人价值观。从集体的角度来看,他们优先考虑包容性和团队合作。主题三表现出对未知的不安,渴望充分理解领导职位及其对个人和职业生活的影响。与会者想知道是否有权力和资源来实际地进行有意义的变革,以及他们是否能够为领导做好充分的准备。第四个主题是代表性很重要。与会者重视有与自己经历过类似挑战的女性领导。这些领导者激励参与者相信他们也可以在高层领导中取得成功。结论:早期职业女性在考虑是否追求学术医学的高层领导时权衡了许多因素。了解妇女的优先事项和关切事项可以使各机构培养女教员领导,并最终征聘和保留她们担任高层领导。
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引用次数: 0
Integrating the Consolidated Framework for Implementation Research (CFIR) and Tensions into a Novel Conceptual Model for Telehealth Advancement in Healthcare Organizations. 将实施研究的统一框架(CFIR)和张力整合到医疗保健组织远程医疗进步的新概念模型中。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-11-29 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S497875
Jordan Scott Schweidenback, Pavani Rangachari, Sandra D'Amato-Palumbo, Joseph Scott Gladstone

Telehealth services have potential to enhance access to quality healthcare, reduce costs, and increase satisfaction for both patients and providers. As a disruptive healthcare innovation, telehealth disorders old systems and creates a new hybrid model of care that delivers significant value to stakeholders. However, the failure rate of innovation implementation in healthcare ranges from 30% to 90%, depending on the complexity involved. While researchers have conducted extensive studies on the barriers and facilitators to widespread innovation implementation, the root causes of innovation implementation failure in health services (eg, telehealth implementation failure) are not fully understood. The Consolidated Framework for Implementation Research (CFIR) introduced in 2009 has become increasingly popular as a framework for informing successful innovation implementation in health services. The CFIR identifies barriers and facilitators to innovation implementation across five domains of implementation-the innovation, individual, inner, outer, and process domains. However, it lacks a mechanism to capture the complex social challenges (tensions) underlying the barriers and facilitators that affect implementation success or failure. The Tensions framework supplies a foundation beyond barriers and facilitators to provide a dynamic understanding of the role of social conflicts impacting the implementation process. This paper presents a novel conceptual model, Tensions in Innovation Implementation Processes (TIIPs), which integrates tensions and management strategies within the CFIR framework. A key contribution of TIIPS is its ability to visualize the social conflicts within and across implementation domains, offering a clearer understanding of the challenges and opportunities involved in innovation implementation. We apply TIIPs to telehealth implementation, drawing implications for practice, policy, and research to enable successful telehealth implementation in healthcare organizations. This approach advances existing frameworks, aligning with the systems thinking essential for today's healthcare leadership.

远程医疗服务有可能增加获得高质量医疗保健的机会,降低成本,并提高患者和提供者的满意度。作为一项颠覆性的医疗保健创新,远程医疗颠覆了旧系统,创造了一种新的混合医疗模式,为利益相关者带来了巨大的价值。然而,医疗保健领域创新实施的失败率从30%到90%不等,具体取决于所涉及的复杂性。虽然研究人员对广泛实施创新的障碍和促进因素进行了广泛的研究,但尚未完全了解卫生服务中实施创新失败的根本原因(例如,远程医疗实施失败)。2009年推出的实施研究综合框架(CFIR)作为一个为卫生服务中成功实施创新提供信息的框架越来越受欢迎。CFIR在五个实施领域——创新、个人、内部、外部和过程领域——识别了创新实施的障碍和促进因素。然而,它缺乏一种机制来捕捉影响实施成功或失败的障碍和促进因素背后的复杂社会挑战(紧张局势)。紧张局势框架提供了一个超越障碍和促进因素的基础,使人们能够动态地了解影响实施进程的社会冲突的作用。本文提出了一个新的概念模型,即创新实施过程中的紧张关系(TIIPs),它将紧张关系和管理策略整合到CFIR框架中。TIIPS的一个关键贡献是它能够将实施领域内部和跨领域的社会冲突可视化,从而更清楚地了解创新实施中涉及的挑战和机遇。我们将tiip应用于远程医疗实施,为实践、政策和研究提供启示,以实现医疗保健组织中成功的远程医疗实施。这种方法推进了现有框架,与当今医疗保健领导层所必需的系统思维保持一致。
{"title":"Integrating the Consolidated Framework for Implementation Research (CFIR) and Tensions into a Novel Conceptual Model for Telehealth Advancement in Healthcare Organizations.","authors":"Jordan Scott Schweidenback, Pavani Rangachari, Sandra D'Amato-Palumbo, Joseph Scott Gladstone","doi":"10.2147/JHL.S497875","DOIUrl":"10.2147/JHL.S497875","url":null,"abstract":"<p><p>Telehealth services have potential to enhance access to quality healthcare, reduce costs, and increase satisfaction for both patients and providers. As a disruptive healthcare innovation, telehealth disorders old systems and creates a new hybrid model of care that delivers significant value to stakeholders. However, the failure rate of innovation implementation in healthcare ranges from 30% to 90%, depending on the complexity involved. While researchers have conducted extensive studies on the barriers and facilitators to widespread innovation implementation, the root causes of innovation implementation failure in health services (eg, telehealth implementation failure) are not fully understood. The Consolidated Framework for Implementation Research (CFIR) introduced in 2009 has become increasingly popular as a framework for informing successful innovation implementation in health services. The CFIR identifies barriers and facilitators to innovation implementation across five domains of implementation-the innovation, individual, inner, outer, and process domains. However, it lacks a mechanism to capture the complex social challenges (tensions) underlying the barriers and facilitators that affect implementation success or failure. The Tensions framework supplies a foundation beyond barriers and facilitators to provide a dynamic understanding of the role of social conflicts impacting the implementation process. This paper presents a novel conceptual model, <i>Tensions in Innovation Implementation Processes</i> (<i>TIIPs</i>), which integrates tensions and management strategies within the CFIR framework. A key contribution of TIIPS is its ability to visualize the social conflicts within and across implementation domains, offering a clearer understanding of the challenges and opportunities involved in innovation implementation. We apply TIIPs to telehealth implementation, drawing implications for practice, policy, and research to enable successful telehealth implementation in healthcare organizations. This approach advances existing frameworks, aligning with the systems thinking essential for today's healthcare leadership.</p>","PeriodicalId":44346,"journal":{"name":"Journal of Healthcare Leadership","volume":"16 ","pages":"501-510"},"PeriodicalIF":3.4,"publicationDate":"2024-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11613697/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142773331","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Value Co-Creation in Telemedicine: A Qualitative Study of Pediatricians' Expectations Regarding Telehomecare Implementation in an Italian Pediatric Hospital. 远程医疗中的价值共创:一项关于意大利儿科医院儿科医生对远程医疗实施期望的定性研究。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-11-14 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S467155
Chiara Bernuzzi, Maria Adele Piccardo, Marta Marsilio, Valeria Calcaterra, Gianvincenzo Zuccotti, Chiara Guglielmetti

Purpose: The widespread adoption of telemedicine tools poses new and little-known challenges for healthcare professionals, who are required to adapt their knowledge, skills, and work practices to this innovative scenario. Understanding healthcare professionals' expectations and concerns about adopting telemedicine can facilitate its effective integration. Therefore, drawing upon the Value Co-Creation in Healthcare model, the current study aims to investigate pediatricians' expectations regarding antecedents, outcomes, and management activities relevant to the implementation of a telehomecare service.

Methods: Interviews invitations were sent to all pediatricians (n=13) involved in a pilot study using the TytoCare device, a telehomecare tool that enables remote medical examinations, at an Italian pediatric hospital. All invited pediatricians agreed to participate. The semi-structured interviews, each lasting approximately 30 to 45 minutes, were conducted remotely via Microsoft Teams prior to the use of the TytoCare device. All interviews were recorded and transcribed verbatim. The content was subsequently analyzed through thematic analysis using MAXQDA software.

Results: Five overarching thematic areas emerged from the interviews: factors influencing the adoption of the telehomecare device, advantages of its use, impacts on work practices, changes in the patient-professional relationship, and management activities. While concerns exist about the adequacy of telehomecare compared to in-person visits, the device offers potential benefits, such as improving the hospital experience for children by shortening hospital stays. However, it may lead to an increased workload and necessitate stronger trust and communication in remote care. Successful integration requires dedicated support staff, regulatory adjustments, and effective leadership, with active involvement of healthcare professionals in decision-making.

Conclusion: By shedding light on healthcare professionals' expectations about telehomecare device, this study provides useful insights to healthcare leaders to tailor interventions to accompany technology within care practices to valorize its benefits and promote value co-creation processes.

目的:远程医疗工具的广泛采用给医疗保健专业人员带来了鲜为人知的新挑战,他们需要调整自己的知识、技能和工作方法,以适应这种创新的情况。了解医护专业人员对采用远程医疗的期望和顾虑有助于有效整合远程医疗。因此,借鉴医疗保健价值共创模型,本研究旨在调查儿科医生对实施远程家庭护理服务的相关前因、结果和管理活动的期望:向参与意大利一家儿科医院使用 TytoCare 设备(一种可进行远程医疗检查的远程家庭护理工具)试点研究的所有儿科医生(13 人)发出了访谈邀请。所有受邀的儿科医生都同意参加。半结构化访谈每次持续约 30 到 45 分钟,在使用 TytoCare 设备之前通过 Microsoft Teams 进行远程访谈。所有访谈都进行了录音和逐字记录。随后使用 MAXQDA 软件对访谈内容进行了专题分析:访谈中出现了五个重要的主题领域:影响采用远程家庭护理设备的因素、使用该设备的优势、对工作实践的影响、患者与专业人员关系的变化以及管理活动。虽然人们对远程居家护理与亲自探视相比是否足够表示担忧,但该设备提供了潜在的好处,例如通过缩短住院时间改善了儿童的住院体验。不过,这可能会导致工作量增加,而且需要加强远程护理中的信任和沟通。成功的整合需要专门的支持人员、监管调整和有效的领导,以及医护人员对决策的积极参与:本研究通过揭示医护人员对远程家庭护理设备的期望,为医护领导者提供了有用的见解,使他们能够在护理实践中采取与技术配套的干预措施,以充分发挥技术的优势,促进价值共创过程。
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引用次数: 0
Professionalism and Self-Evaluation: Diverging Perspectives Among Physicians and Nurses. 专业精神与自我评价:医生和护士的不同观点。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-11-06 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S483515
Orna Tal, Michal Bitan

Introduction: Professionalism among healthcare professionals is often defined in terms such as altruism, humanism, and excellence. The integration of such professionalism ideals to healthcare professionals' practice poses a challenge to medical tutors. We examined the assessment of professionalism among physicians and nurses by their peers and evaluated the significance of each professional role component within each sector. We also performed a cross-sector assessment whereby physicians assessed nurses' professionalism and vice versa.

Methods: A survey among physicians, interns, and nurses. The participants were asked to rate the extent that each of the 12 characteristics contributes to physicians' and nurses' professionalism of on a scale of 1 (does not contribute at all) to 10 (highly contributes). Each participant rated the contribution of each component to the professionalism of their own occupation (direct scoring) and to the professionalism of the other occupation (cross scoring).

Results: In total, 300 healthcare professionals (mean age 36.6, 46% males) responded to the survey. The most highly contributing characteristics to physicians' professionalism were knowledge, responsibility, decision-making and leadership, clustered as "strategic judgment". The most highly contributing characteristics to nurses' professionalism were responsibility, personal attention, empathy, and skills, clustered as "bedside approach" and "performance abilities". Cross-assessment among professionals was different: Nurses assigned higher ratings in general, interns assigned higher ratings to physicians' characteristics, whereas physicians assigned lower ratings to professionalism characteristics, and especially to those of nurses. Nurses emphasized patient centeredness and communication skills more than physicians. Nurses and interns appreciated teamwork compared to physicians. Major differences in how physicians and nurses perceive professionalism revealed physicians' emphasis on "strategic judgment" while nurses emphasis on "bedside approach".

Conclusion: Physicians and nurses hold differing viewpoints on many topics, including the objectives of their mission, expected performance, and activity types. Medical professionals can assess their colleagues and partners, recognizing both strengths and weaknesses in themselves and others.

导言:医护专业人员的职业精神通常被定义为利他主义、人文主义和精益求精。如何将这些职业理想与医护人员的实践相结合,对医学导师提出了挑战。我们研究了同行对医生和护士职业精神的评价,并评估了每个行业中每个职业角色组成部分的重要性。我们还进行了跨部门评估,即医生评估护士的职业精神,反之亦然:对医生、实习生和护士进行调查。要求参与者对 12 个特征中的每个特征对医生和护士职业精神的贡献程度进行评分,评分标准从 1(完全没有贡献)到 10(高度有贡献)不等。每位参与者对每个特征对其自身职业专业性的贡献(直接评分)和对其他职业专业性的贡献(交叉评分)进行评分:共有 300 名医护人员(平均年龄 36.6 岁,46% 为男性)参与了调查。对医生专业性贡献最大的特征是知识、责任、决策和领导力,这些特征被归类为 "战略判断"。对护士专业精神贡献最大的特征是责任感、个人关注、同理心和技能,归类为 "床边方法 "和 "表现能力"。专业人员之间的交叉评估有所不同:护士的总体评分较高,实习生对医生的特点评分较高,而医生对专业精神特点的评分较低,尤其是对护士的特点。护士比医生更强调以病人为中心和沟通技巧。与医生相比,护士和实习生更欣赏团队合作。医生和护士在如何看待职业精神方面的主要差异显示,医生强调 "战略判断",而护士强调 "床边方法":医生和护士在许多问题上持有不同观点,包括任务目标、预期绩效和活动类型。医务人员可以对同事和合作伙伴进行评估,认识到自己和他人的长处和短处。
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引用次数: 0
Organizational Factors Driving the Realization of Digital Health Transformation Benefits from Health Service Managers: A Qualitative Study. 推动医疗服务管理人员实现数字医疗转型效益的组织因素:定性研究。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-11-04 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S487589
Mark Brommeyer, Maxine Whittaker, Zhanming Liang

Introduction: Healthcare is experiencing a global period of profound transformation, and digital health shows the promise of dispensing innovative and contemporary service models. However, changes are required to improve the capabilities of health managers in driving successful digital transformation.

Objective: This paper aims to explore the organizational barriers that health service managers have encountered when realizing the benefits of a digitally transforming environment. This is part of a larger research study exploring digital competencies for health service managers, with the findings from focus group discussions providing a baseline from which to address the organizational improvements and changes in system capabilities required to assist in realizing the benefits of digital health transformation.

Methods: The study is qualitative in nature. It employs focus group discussions to gain an in-depth understanding of the experiences and views of health service managers and identify the benefits and barriers that managers have experienced in introducing digital health in their workplace.

Results: Barriers encountered in realizing digital health benefits in the workplace were evidenced across five major themes: (1) change resistance and usage, (2) trust and uniformity, (3) resourcing and procurement, (4) digital literacy, and (5) siloed systems.

Discussion: Findings from this study demonstrate that in driving the realization of digital health transformation benefits, health service managers need organizational and system-wide efforts to support managing in the digital health context. The key identified barriers experienced by health service managers include facing human and technical challenges with system adoption and the governance of data-driven decision-making in the digital context.

Conclusion: The importance of digital transformation in healthcare is evident and will increasingly become a necessity for organizational survival and success. This study adds important insights into the organizational barriers that health service managers have encountered when realizing the benefits resulting from digital transformation. Addressing these barriers requires macro-, meso- and micro-level system investments. These benefits are enhanced by enabling factors critical for digital health adoption that have been described in key categories involving health system related: (1) policy and system, (2) organizational structure and processes, and human resource management, and (3) people factors. The importance of ensuring the organizational factors driving the realization of benefits in a digitally transforming environment is also addressed and capitalized upon for health service managers.

导言:医疗保健正经历着一场全球性的深刻变革,而数字医疗则有望提供创新的现代服务模式。然而,要提高医疗管理人员成功推动数字化转型的能力,还需要进行变革:本文旨在探讨医疗服务管理者在实现数字化转型环境效益时遇到的组织障碍。这是一项探索医疗服务管理人员数字化能力的大型研究的一部分,焦点小组讨论的结果提供了一个基线,可据以解决所需的组织改进和系统能力变革问题,以协助实现数字化医疗转型的效益:本研究为定性研究。研究采用焦点小组讨论的方式,深入了解医疗服务管理人员的经验和观点,并确定管理人员在工作场所引入数字医疗所带来的益处和遇到的障碍:在工作场所实现数字医疗效益所遇到的障碍体现在五大主题上:(1)变革阻力和使用,(2)信任和统一性,(3)资源配置和采购,(4)数字扫盲,以及(5)各自为政的系统:本研究的结果表明,在推动实现数字医疗转型效益的过程中,医疗服务管理人员需要在组织和系统范围内做出努力,以支持数字医疗背景下的管理工作。医疗服务管理人员遇到的主要障碍包括在采用系统时面临的人力和技术挑战,以及在数字化背景下对数据驱动决策的管理:数字化转型在医疗保健领域的重要性显而易见,并将日益成为组织生存和成功的必要条件。本研究为医疗服务管理人员在实现数字化转型所带来的效益时遇到的组织障碍提供了重要见解。解决这些障碍需要宏观、中观和微观层面的系统投资。采用数字医疗技术的关键有利因素可增强这些效益,这些因素已被描述为与卫生系统相关的关键类别:(1)政策和制度;(2)组织结构和流程,以及人力资源管理;(3)人员因素。对于医疗服务管理人员来说,确保在数字化转型环境中实现效益的组织因素的重要性也得到了探讨和利用。
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引用次数: 0
Empowering Leadership: A Journey of Growth and Insight Through a Mentoring Program for Nurses in Leadership Positions. 增强领导力:通过针对担任领导职务的护士的指导计划实现成长与洞察之旅。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-11-01 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S482087
Else Marie Lysfjord, Siv Skarstein

Aim: This study explores the experiences of mentors and mentees participating in a mentor program for nurses in leadership positions, aiming to identify areas for program improvement.

Design and methods: A qualitative approach was used, with semi-structured interviews conducted with 20 nurses in leadership roles. The participants, 10 mentees and 10 mentors, were involved in the Norwegian Nurses Organization's "Mentor Program for Nurses as Leaders". Thematic analysis was applied to the data.

Results: Participants in the mentorship program reported increased leadership awareness, stronger motivation, better stress-coping mechanisms, and greater confidence as leaders. They received valuable feedback and support from their mentors, boosting their motivation to pursue leadership roles. Both mentees and mentors expressed a desire for a longer program and emphasized the importance of networking opportunities, along with the need for predictability and long-term planning to improve program effectiveness.

Conclusion: Participants reported that the mentorship program increased their awareness, motivation, coping skills, and confidence as leaders, encouraging them to pursue leadership roles. The results show that the NNO's mentor program positively influences leadership aspirations of new nurse leaders, with potential for further development in networking and program duration.

目的:本研究探讨了指导者和被指导者参与领导岗位护士指导者计划的经验,旨在确定计划改进的领域:采用定性方法,对 20 名担任领导职务的护士进行了半结构化访谈。参与者包括10名被指导者和10名指导者,他们都参与了挪威护士组织的 "护士领导者指导计划"。对数据进行了主题分析:结果:参加导师计划的人员表示,作为领导者,他们的领导意识得到了提高,动力得到了加强,压力应对机制得到了改善,自信心得到了增强。他们从导师那里获得了宝贵的反馈和支持,从而增强了追求领导角色的动力。被指导者和指导者都表示希望项目时间更长一些,并强调了交流机会的重要性,以及提高项目有效性的可预测性和长期规划的必要性:参与者表示,导师计划提高了他们作为领导者的意识、动力、应对技能和信心,鼓励他们继续担任领导角色。研究结果表明,国家护士组织的导师计划对新任护士领导者的领导抱负产生了积极影响,在网络建设和计划持续时间方面还有进一步发展的潜力。
{"title":"Empowering Leadership: A Journey of Growth and Insight Through a Mentoring Program for Nurses in Leadership Positions.","authors":"Else Marie Lysfjord, Siv Skarstein","doi":"10.2147/JHL.S482087","DOIUrl":"10.2147/JHL.S482087","url":null,"abstract":"<p><strong>Aim: </strong>This study explores the experiences of mentors and mentees participating in a mentor program for nurses in leadership positions, aiming to identify areas for program improvement.</p><p><strong>Design and methods: </strong>A qualitative approach was used, with semi-structured interviews conducted with 20 nurses in leadership roles. The participants, 10 mentees and 10 mentors, were involved in the Norwegian Nurses Organization's \"Mentor Program for Nurses as Leaders\". Thematic analysis was applied to the data.</p><p><strong>Results: </strong>Participants in the mentorship program reported increased leadership awareness, stronger motivation, better stress-coping mechanisms, and greater confidence as leaders. They received valuable feedback and support from their mentors, boosting their motivation to pursue leadership roles. Both mentees and mentors expressed a desire for a longer program and emphasized the importance of networking opportunities, along with the need for predictability and long-term planning to improve program effectiveness.</p><p><strong>Conclusion: </strong>Participants reported that the mentorship program increased their awareness, motivation, coping skills, and confidence as leaders, encouraging them to pursue leadership roles. The results show that the NNO's mentor program positively influences leadership aspirations of new nurse leaders, with potential for further development in networking and program duration.</p>","PeriodicalId":44346,"journal":{"name":"Journal of Healthcare Leadership","volume":"16 ","pages":"443-454"},"PeriodicalIF":3.4,"publicationDate":"2024-11-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11537044/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142584573","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Barriers to Recruitment and Retention Among Underrepresented Populations in Cancer Clinical Trials: A Qualitative Study of the Perspectives of Clinical Trial Research Coordinating Staff at a Cancer Center. 癌症临床试验中代表性不足人群的招募和保留障碍:一项关于癌症中心临床试验研究协调人员观点的定性研究。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-11-01 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S488426
Sumbul Yousafi, Pavani Rangachari, Margaret L Holland

Background: Although US research agencies have instituted peer review processes to require participant diversity in clinical trials before funding decisions are made, the underrepresentation of certain populations (eg, racial and ethnic minorities) in clinical trials remains a persistent challenge in biomedical research. This issue has the potential to affect the generalizability of findings and impede efforts to ensure the provision of high-quality healthcare across all populations. In this study, we examined barriers to the recruitment and retention of underrepresented populations in cancer clinical trials from the perspective of research coordinating staff.

Methods: Semi-structured interviews were conducted at a US-based academic cancer center and included 6 patient-facing staff (clinical research coordinators) and 6 non-patient-facing staff (regulatory and financial specialists). Interview data were subjected to thematic analysis. To provide additional organizational context, descriptive data were obtained on the characteristics of clinical trials undertaken at the cancer center.

Results: The following themes emerged from the staff interviews: 1) absence of a consistent structure for decision-making and problem-solving related to recruitment and retention, 2) staff shortages, 3) administrative burden, and 4) lack of resources. In addition, descriptive data revealed that nearly half the trials, 64/134 (48%), offered informed consent only in English, and only 3/134 (2%) offered participant incentives or reimbursement (eg, for transportation). These interrelated organizational issues were indicative of inadequate systems for ensuring diverse and equitable representation in cancer clinical trials.

Conclusion: Results indicate that overcoming barriers to underrepresentation may require dedicated support from sponsoring agencies in the form of evidence-based guidelines, learning collaboratives to facilitate implementation, technical support, resources, and oversight. For progress to be made therefore, both sponsors and cancer centers may need to assume joint responsibility for the implementation of effective systems for ensuring diverse and equitable representation in cancer clinical trials.

背景:尽管美国的研究机构已经制定了同行评审程序,要求临床试验的参与者在做出资助决定前必须具有多样性,但某些人群(如少数种族和民族)在临床试验中的代表性不足仍然是生物医学研究中一个长期存在的挑战。这一问题有可能影响研究结果的推广性,并阻碍确保为所有人群提供高质量医疗服务的努力。在本研究中,我们从研究协调人员的角度出发,探讨了在癌症临床试验中招募和留住代表性不足人群的障碍:我们在美国一家学术癌症中心进行了半结构化访谈,访谈对象包括 6 名面向患者的工作人员(临床研究协调员)和 6 名非面向患者的工作人员(监管和财务专家)。对访谈数据进行了主题分析。为了提供更多的组织背景信息,还获得了关于该癌症中心开展的临床试验特点的描述性数据:从员工访谈中得出以下主题:1) 缺乏与招募和留用相关的决策和问题解决的统一架构;2) 人员短缺;3) 行政负担;4) 资源匮乏。此外,描述性数据显示,近一半的试验(64/134,占 48%)仅以英语提供知情同意书,仅有 3/134(占 2%)为参与者提供奖励或报销(如交通费)。这些相互关联的组织问题表明,在癌症临床试验中确保多样化和公平代表性的系统并不完善:结果表明,要克服代表性不足的障碍,可能需要赞助机构以循证指南、促进实施的学习合作、技术支持、资源和监督等形式提供专门支持。因此,要想取得进展,发起机构和癌症中心可能需要共同承担责任,实施有效的制度,确保癌症临床试验中的多元化和公平代表性。
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引用次数: 0
Disparate Digital Literacy Levels of Nursing Manager and Staff, Specifically in Nursing Informatics Competencies and Their Causes: A Cross-Sectional Study. 护理管理者和员工数字素养水平的差异,特别是在护理信息学能力方面的差异及其原因:一项横断面研究。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-10-25 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S470456
Rr Tutik Sri Hariyati, Hanny Handiyani, Andi Amalia Wildani, Tuti Afriani, Tuti Nuraini, Muhammad Hanif Amiruddin

Purpose: The digitalization of healthcare is developing quickly. Every care provider needs to be up-to-date on this technology. The purpose of this research was to identify the digital literacy of nursing staff and nurse managers.

Methods: A cross-sectional study assessed nurses' digital literacy, specifically with regard to nursing informatics competencies in hospitals, primary healthcare, and clinics. The study sample included 100 nurses and 83 nurse managers. Researchers applied a modified questionnaire on nurses' informatics competencies from TIGER Nursing Informatics, with a validity range of 0.497-0.897 and a reliability value of 0.975.

Results: Participants showed an acceptable level of computer literacy, although their scores were below 80%. Their scores were unrelated to workplace, duration and type of technology used, or gender. Nursing informatics competencies correlated significantly with age and work experience (p = 0.001). Age correlated negatively with technical computer skills but positively with competence in the implementation of healthcare. There was a positive link with a nurse's position and education level, indicating that nurses with more education acquire higher levels of informatics competencies than those with less education. Additionally, those in higher positions tended to possess more advanced digital competence.

Conclusion: Nurse managers play a significant role in training nursing staff members to enhance their informatics competencies. This study's findings underscore the need to raise staff members' informatics competencies by providing additional training.

目的:医疗数字化发展迅速。每位护理人员都需要掌握最新技术。本研究旨在确定护理人员和护士管理人员的数字化素养:一项横断面研究评估了护士的数字素养,特别是医院、初级医疗保健机构和诊所的护理信息学能力。研究样本包括 100 名护士和 83 名护士管理人员。研究人员采用了 TIGER 护理信息学中有关护士信息学能力的修订问卷,问卷的效度范围为 0.497-0.897,信度值为 0.975:结果表明:尽管得分低于 80%,但参与者的计算机知识水平可以接受。他们的得分与工作场所、使用技术的时间和类型或性别无关。护理信息学能力与年龄和工作经验显著相关(p = 0.001)。年龄与计算机技术能力呈负相关,但与实施医疗保健的能力呈正相关。护士的职位和受教育程度呈正相关,表明受教育程度较高的护士比受教育程度较低的护士获得更高水平的信息学能力。此外,职位越高的护士往往拥有越高级的数字化能力:护士长在培训护理人员提高信息学能力方面发挥着重要作用。本研究结果强调了通过提供额外培训来提高员工信息学能力的必要性。
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引用次数: 0
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Journal of Healthcare Leadership
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