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The heterogeneity of institutional investor activists and their counterintuitive tactical interactions 机构投资者积极分子的异质性及其反直觉的策略互动
IF 3.2 Q2 BUSINESS Pub Date : 2022-06-15 DOI: 10.1108/sbr-02-2022-0035
Jason Cavich
PurposeFollowing the traditions of stakeholder salience theory, this paper aims to contend that some institutional investor activists and tactics have more power, legitimacy and urgency than others.Design/methodology/approachThe author undertakes an empirical test of a saliency table looking at the effects of institutional investor heterogeneity on portfolio firm responses using ordinal logistic regression.FindingsThis study found heterogeneity for institutional investor type to drive firm responses but not tactic type raising the importance of the attributes of each type of investor activist. The author found a rank ordering of public pension plans, hedge funds and then private multiemployer funds in saliency to portfolio firms. In addition, the use of proxy-based tactics did not help or hurt each investor type. Both findings challenge prior empirical work.Originality/valueThe rank ordering based upon the heterogeneity of institutional investor activists and their tactical interactions are tested providing empirical evidence of the most influential activist investors and tactics in one study, which is rare in the literature.
目的遵循利益相关者显著性理论的传统,本文旨在论证一些机构投资者活动家和策略比其他人更有权力、合法性和紧迫性。设计/方法论/方法作者使用有序逻辑回归对显著性表进行了实证检验,考察了机构投资者异质性对投资组合公司反应的影响。发现这项研究发现,机构投资者类型的异质性推动了公司的反应,而不是策略类型,这提高了每种类型投资者活动家属性的重要性。作者发现,公共养老金计划、对冲基金和私人多雇主基金在投资组合公司中的排名顺序显著。此外,使用基于代理的策略并没有帮助或伤害每种投资者类型。这两个发现都挑战了先前的实证工作。原创性/价值在一项研究中,基于机构投资者积极分子的异质性及其战术互动的排名顺序得到了检验,为最具影响力的积极投资者和策略提供了经验证据,这在文献中是罕见的。
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引用次数: 1
Ensuring brand loyalty for firms practising sustainable marketing: a roadmap 确保企业实施可持续营销的品牌忠诚度:路线图
IF 3.2 Q2 BUSINESS Pub Date : 2022-06-14 DOI: 10.1108/sbr-10-2021-0189
Sujata Khandai, Jones Mathew, Renu Yadav, S. Kataria, H. Kohli
PurposeThe purpose of this paper is to explore the impact of sustainable marketing practices of firms on consumers’ attitudinal and behavioral brand loyalty. In addition, this study also aims to explore the mediating effect of brand trust and brand affect on this relationship.Design/methodology/approachA combination of descriptive and causal research has been used, for which data was collected from 582 respondents and processed using structural equation modeling to establish multivariate relationships. The PROCESS method was used to estimate mediation effects.FindingsA rather valuable insight that emerged is the significant role that brand trust and brand affect play in engendering attitudinal and behavioral brand loyalty among consumers, for firms adopting sustainable marketing practices. Findings revealed that sustainable marketing practices result in enhanced brand trust, which further translates into higher levels of brand affect, thereby leading to attitudinal brand loyalty and further resulting in behavioral brand loyalty. This study also highlights the importance of brand affect in developing enduring behavioral brand loyalty.Research limitations/implicationsConsumers today are changing their consumption habits, preferring to satisfy ideological and symbolic needs rather than just rational needs. So, marketers practising sustainable marketing should aim to leverage brand trust and brand affect to ensure lasting behavioral brand loyalty.Originality/valueThe examination of the effect of sustainable marketing practices on brand-related variables has contributed to a better understanding of the mechanism that underlines the operation of emotion-based enduring loyalty. The vast majority of studies that provided insights about sustainable marketing practices and consumer behavior thereof were dominated by European and American perspectives and very few studies exist with a focus on developing economies. This study attempts to fill this void by exploring the personal care market in India.
目的探讨企业可持续营销实践对消费者态度和行为品牌忠诚度的影响。此外,本研究还旨在探讨品牌信任和品牌情感对这种关系的中介作用。设计/方法/方法采用描述性和因果性研究相结合的方法,从582名受访者中收集数据,并使用结构方程建模进行处理,以建立多变量关系。PROCESS方法用于估计调解效果。发现一个相当有价值的见解是,对于采用可持续营销实践的公司来说,品牌信任和品牌影响力在培养消费者的态度和行为品牌忠诚度方面发挥着重要作用。研究结果表明,可持续的营销实践会增强品牌信任,进而转化为更高水平的品牌影响力,从而导致态度上的品牌忠诚度,并进一步导致行为上的品牌忠诚。本研究还强调了品牌影响在培养持久行为品牌忠诚度方面的重要性。研究局限性/含义如今的消费者正在改变他们的消费习惯,他们更喜欢满足意识形态和象征性的需求,而不仅仅是理性的需求。因此,实施可持续营销的营销人员应致力于利用品牌信任和品牌影响力来确保持久的行为品牌忠诚度。独创性/价值对可持续营销实践对品牌相关变量的影响的研究有助于更好地理解强调基于情感的持久忠诚运作的机制。提供有关可持续营销实践及其消费者行为见解的绝大多数研究都以欧洲和美国的观点为主,很少有研究关注发展中经济体。这项研究试图通过探索印度的个人护理市场来填补这一空白。
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引用次数: 6
Extended contextual validation of stakeholder approach to firm technology adoption: moderating and mediating relationships in an innovation eco-system 企业技术采用利益相关者方法的扩展上下文验证:创新生态系统中的调节和中介关系
IF 3.2 Q2 BUSINESS Pub Date : 2022-05-27 DOI: 10.1108/sbr-10-2020-0128
Joshua Doe, R. van de Wetering, Ben Q. Honyenuga, J. Versendaal
PurposeThe need for context-specific adoption models led to the development of the firm technology adoption model (F-TAM) model. Among small to medium-scale enterprises (SMEs); however, firm-level factors were rather insignificant in engendering SME level adoption of technological innovation. This study aims to examine the effect of firm size and other moderating and mediating factors on the relationships between personal, firm, societal and technological factors proposed in the stakeholder-oriented F-TAM among SMEs.Design/methodology/approachA research instrument was developed, reviewed by experts, and pilot tested with a sample of 25 respondents. Data were purposively collected from four hundred (400) SMEs and analyzed with partial least squares structural equation modeling (PLS-SEM).FindingsThe study discovered that employees, societal and technological factors moderate the relationship between firm factors of adoption and firm adoption. Without these moderating effects, firm factors of adoption would have been insignificant at the SMEs’ level of organizational technology adoption. The study further discovered that firm size, as well as risk propensity, also affect the relationships proposed in the model.Research limitations/implicationsData was collected on voluntary adoption from the most cosmopolitan area of a developing country. It, therefore, needs further contextual validation across the country and different countries.Practical implicationsThe engagement of innovations in firms must be planned with employees and society as major stakeholders.Originality/valueThe significance of this finding is the study’s emphasis on an eco-system approach for examining the phenomenon of innovation adoption. To the best of the authors’ knowledge, this study is the first to examine the effect of firm characteristics on is proposed eco-system of stakeholders.
目的对特定环境采用模型的需求导致了公司技术采用模型(F-TAM)模型的发展。中小型企业;然而,企业层面的因素在促使中小企业层面采用技术创新方面并不重要。本研究旨在检验企业规模和其他调节和中介因素对中小企业利益相关者导向的F-TAM中提出的个人、企业、社会和技术因素之间关系的影响。设计/方法/方法开发了一种研究工具,由专家审查,并以25名受访者为样本进行了试点测试。有目的地从四百(400)家中小企业收集数据,并用偏最小二乘结构方程模型(PLS-SEM)进行分析。研究发现,员工、社会和技术因素调节了企业采用因素和企业采用因素之间的关系。如果没有这些调节效应,企业采用技术的因素在中小企业的组织技术采用水平上将是微不足道的。研究进一步发现,企业规模以及风险倾向也会影响模型中提出的关系。研究局限性/影响数据是从发展中国家最国际化的地区收集的自愿收养数据。因此,它需要在全国和不同国家进行进一步的背景验证。实践意义企业创新的参与必须与员工和社会作为主要利益相关者进行规划。独创性/价值这一发现的意义在于该研究强调了一种生态系统方法来检验创新采用的现象。据作者所知,本研究首次考察了企业特征对利益相关者生态系统的影响。
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引用次数: 1
Will legalizing corporate social responsibility get businesses to participate in welfare activities – the case of India 企业社会责任合法化会让企业参与福利活动吗
IF 3.2 Q2 BUSINESS Pub Date : 2022-05-25 DOI: 10.1108/sbr-10-2021-0199
Sajith Narayanan, Guru Ashish Singh
PurposeThe purpose of this study is to investigate the role and impact of state regulation of corporate social responsibility (CSR) spending on company actions and to examine whether making mandatory CSR encourages businesses to engage in social welfare projects. Additionally, the authors also investigate whether these CSR expenditures can enable India to meet the Sustainable Development Goals (SDGs) 2030.Design/methodology/approachCSR expenditure data from the government repository of 22,531 eligible companies in India were studied from FY2014–2015 to FY2019–2020. CSR spending is further classified according to development areas of Schedule VII of the Companies Act, 2013, and mapped with the SDGs to see which ones the corporations have prioritized.FindingsCSR spending increased from INR 10,066 crore in 2014–2015 to INR 24,689 crore in 2019–2020. Companies have prioritized CSR expenditure on education, followed by health care and rural development. The number of companies spending more than the mandated expenditure increased by around 75% from 2014–2015 to 2019–2020. However, the “comply or explain” approach of the law has led to a major number of companies spending zero on CSR. Companies have generally concentrated on moving CSR funds to designated funds rather than using them for capacity development to instill social responsibility culture.Originality/valueThis study provides evidence of the impact of mandatory CSR expenditure on welfare activities and SDGs. Unlike previous research, the results of this study are based on CSR expenditures rather than voluntary CSR scores.
本研究的目的是探讨国家对企业社会责任(CSR)支出的监管对公司行为的作用和影响,并检验强制性的企业社会责任是否会鼓励企业参与社会福利项目。此外,作者还调查了这些企业社会责任支出是否能使印度实现2030年可持续发展目标(SDGs)。设计/方法/方法研究了2014 - 2015财年至2019 - 2020财年印度22,531家合格公司的政府存储库中的企业社会责任支出数据。根据2013年《公司法》附表七的发展领域,CSR支出进一步分类,并与可持续发展目标进行映射,以查看公司优先考虑哪些目标。发现社会责任支出从2014-2015年的1006.6亿卢比增加到2019-2020年的2468.9亿卢比。公司将企业社会责任支出优先用于教育,其次是保健和农村发展。从2014-2015年到2019-2020年,支出超过规定支出的公司数量增加了约75%。然而,法律的“遵守或解释”方法导致了大部分公司在企业社会责任上的支出为零。企业普遍将企业社会责任资金转移到指定基金,而不是用于能力建设,以灌输社会责任文化。原创性/价值本研究提供了强制性企业社会责任支出对福利活动和可持续发展目标影响的证据。与以往的研究不同,本研究的结果是基于企业社会责任支出,而不是自愿的企业社会责任得分。
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引用次数: 3
The mediating role of organizational silence in the relationship between organizational justice and organizational creativity 组织沉默在组织公平与组织创造力关系中的中介作用
IF 3.2 Q2 BUSINESS Pub Date : 2022-05-23 DOI: 10.1108/sbr-09-2021-0172
F. Ölçer, Ö. Coşkun
PurposeThe purpose of this study is to determine the relationships between organizational justice, organizational silence and organizational creativity and to examine the mediating role of organizational silence in the effect of organizational justice on organizational creativity.Design/methodology/approachResearch data were collected using a face-to-face survey method applied to employees in the automotive industry in Turkey. The research model and hypotheses were tested by structural equation modeling.FindingsResearch results indicate that organizational justice positively affects organizational silence, organizational creativity is positively affected by organizational justice and organizational silence positively affects organizational creativity. Besides, according to the results, organizational silence has a partial mediating role in the effect of organizational justice on organizational creativity.Originality/valueAlthough the relationships between organizational justice, organizational silence and organizational creativity were examined in previous studies in the literature, the role of organizational silence in the relationship between organizational justice and organizational creativity was not investigated. Besides, although previous studies examined the mediating role of variables that are thought to have a positive effect on the organization between organizational justice and organizational creativity, they did not study the role of a variable of organizational silence, which is considered negative. For these reasons, this study is predicted to differentiate the perspective in the literature and fills a gap in the literature.
目的本研究旨在确定组织公正、组织沉默和组织创造力之间的关系,并考察组织沉默在组织公正对组织创造力影响中的中介作用。设计/方法/方法研究数据采用面对面调查方法收集,该方法适用于土耳其汽车行业的员工。通过结构方程模型对研究模型和假设进行了检验。研究结果表明,组织公正性正向影响组织沉默,组织创造力正向影响组织公正性,组织沉默正向影响组织创造力。此外,根据研究结果,组织沉默在组织公正对组织创造力的影响中具有部分中介作用。原创性/价值尽管在以往的文献研究中考察了组织公正性、组织沉默和组织创造力之间的关系,但没有调查组织沉默在组织公正性和组织创造力关系中的作用。此外,尽管先前的研究考察了被认为对组织有积极影响的变量在组织公正和组织创造力之间的中介作用,但他们没有研究被认为是消极的组织沉默变量的作用。基于这些原因,本研究有望区分文献中的视角,填补文献中的空白。
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引用次数: 1
The impact of human capital factors on organizational sustainability in the Malaysian hotel industry: the mediation role of trust 人力资本因素对马来西亚酒店业组织可持续性的影响:信任的中介作用
IF 3.2 Q2 BUSINESS Pub Date : 2022-05-12 DOI: 10.1108/sbr-11-2021-0220
Fatima Batool, Jihad Mohammad, S. Awang
PurposeThis study aims to evaluate the impacts of human capital factors in terms of spiritual intelligence (SI), emotional intelligence (EI) and workplace attitude in terms of trust on organizational sustainability (OS) in the hotel industry in Malaysia. In addition, this study intends to examine the mediation role of trust between human capital factors and OS.Design/methodology/approachA survey method using a questionnaire was used to collect data from 361 employees, including middle management, who are in direct contact with guests in the hotel industry. The partial least squares technique, SmartPLS3.3.3, was used to examine the hypotheses.FindingsThe analysis found support for the impacts of SI, EI and trust on OS. Additionally, the mediation effect of trust was also supported.Originality/valueThis pioneering study has combined human capital factors (i.e. SI and EI) to predict their effects on OS in the hotel industry. Moreover, this research established relatively new relationships between SI and OS and between EI and OS through the mediation role of trust. Furthermore, this study confirmed the validity and reliability of SI, EI and OS at first and second orders. Given the adverse impact of COVID-19 and its variants on the sustainability of all business organizations, this research has highlighted the crucial role of human factors and workplace attitude in the sustainability of the hospitality sector during difficult times.
目的本研究旨在评估人力资本因素在精神智力(SI)、情绪智力(EI)和工作场所态度方面的信任对马来西亚酒店业组织可持续性(OS)的影响。此外,本研究旨在检视信任在人力资本要素与企业绩效之间的中介作用。设计/方法/方法采用问卷调查的方法收集了361名员工的数据,其中包括酒店行业中与客人直接接触的中层管理人员。采用偏最小二乘技术SmartPLS3.3.3对假设进行检验。研究结果分析发现,科技创新、情商和信任对操作系统的影响是支持的。此外,信任的中介作用也得到了支持。独创性/价值这项开创性的研究结合了人力资本因素(即SI和EI)来预测它们对酒店业OS的影响。此外,本研究还通过信任的中介作用,建立了相对较新的SI与OS、EI与OS之间的关系。此外,本研究还证实了SI、EI和OS在一、二级的效度和信度。鉴于2019冠状病毒病及其变体对所有商业组织的可持续性产生不利影响,本研究强调了在困难时期,人为因素和工作场所态度对酒店业可持续性的关键作用。
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引用次数: 5
“Sustainable attitude” – a modest notion creating a tremendous difference in the glamourous fast fashion world: investigating moderating effects “可持续态度”——一个温和的概念,在魅力四射的快时尚世界中创造了巨大的差异:调查调节效应
IF 3.2 Q2 BUSINESS Pub Date : 2022-05-06 DOI: 10.1108/sbr-10-2021-0205
Pooja Mehta, A. Kaur, Sandeep Singh, M. D. Mehta
PurposeThe purpose of this study is to examine relationship between numerous factors (fashion orientation, conspicuous consumption and environmental consciousness) that influence fast fashion (FF) purchase intention and their impact on FF purchase behavior and exploring the moderating effect of sustainable clothing consumption attitude.Design/methodology/approachThis study uses quantitative analysis approach, wherein data have been collected from 571 college students by using non-probability snowball sampling. Partial least square structural equation modeling (PLS-SEM) has been applied to analyze the relationships among variables.FindingsDeterminants fashion orientation and conspicuous consumption have substantial impact on the desire to buy FF, which has strong association with FF purchasing behavior. Environmental awareness, contrarily, has detrimental impact on FF purchasing intentions. Furthermore, sustainable clothing consumption attitude significantly moderates FF intention–behavior relationship.Practical implicationsFindings may be viewed as a driving course in textile and garment sector for entrepreneurs as they represent customers’ intents and behavior in connection to the adoption of FF. Strategists can understand the product’s lifecycle; marketers can define innovative ways of marketing, advertising and promotion; start-ups can look for opportunities in sustainable fashion industry by innovating, manufacturing and dealing in eco-friendly sustainable products; and policymakers can make suitable policies to create awareness regarding sustainable fashion.Originality/valueTo the best of the authors’ knowledge, there is no study that comprehensively deals with defining, structuring and validating factors affecting purchase intention and behavior in case of fashion industry, accompanied by the role of sustainable consumption attitude as a moderator between FF intention and behavior, in a single model.
本研究的目的是考察影响快时尚(FF)购买意愿的众多因素(时尚取向、炫耀性消费和环境意识)之间的关系及其对FF购买行为的影响,并探讨可持续服装消费态度的调节作用。设计/方法/方法本研究采用定量分析方法,采用非概率雪球抽样法对571名大学生进行数据收集。应用偏最小二乘结构方程模型(PLS-SEM)分析了变量间的关系。时尚取向和炫耀性消费对FF购买意愿有显著影响,并与FF购买行为有很强的关联性。相反,环保意识对FF购买意愿有不利影响。可持续服装消费态度显著调节FF意向-行为关系。研究结果可能被视为纺织和服装行业企业家的驾驶课程,因为它们代表了与采用FF相关的客户意图和行为。战略家可以了解产品的生命周期;营销人员可以定义创新的营销、广告和促销方式;初创企业可以通过创新、制造和经营环保可持续产品,在可持续时尚产业中寻找机会;决策者可以制定合适的政策来提高人们对可持续时尚的认识。原创性/价值据作者所知,目前还没有研究在单一模型中全面地定义、构建和验证影响时尚行业购买意愿和行为的因素,以及可持续消费态度在FF意愿和行为之间的调节作用。
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引用次数: 3
The value of expertise: how chief executive officer and board corporate social responsibility expertise enhance the financial effects of firms’ corporate social responsibility initiatives 专业知识的价值:首席执行官和董事会的企业社会责任专业知识如何增强企业社会责任举措的财务效果
IF 3.2 Q2 BUSINESS Pub Date : 2022-04-19 DOI: 10.1108/sbr-10-2021-0183
Marwan A. Al-Shammari, S. Banerjee, Tushar R. Shah, H. Doty, H. Al-Shammari
PurposeIn light of the conflict between scholarly findings supporting corporate social responsibility’s positive impact on corporate financial performance (CFP) versus findings showing negative impact on CFP, the academic literature has reoriented toward determining the contingency conditions that affect the underlying relationships. This paper aims to investigate two potential contingency factors, the chief executive officer’s (CEO) corporate social responsibility (CSR) expertise and board members’ CSR expertise.Design/methodology/approachThis paper uses an unbalanced panel of archival data of 168 firms from the S&P 500 index for the period 2006–2013. The analytic model is estimated using the feasible generalized least squares regression method with heteroscedasticity and panel-specific AR1 autocorrelation.FindingsThe findings reinforce the perspective that CSR positively affects the firm’s financial performance. The authors find that firms realize optimal results from their CSR investments when both the board and the CEO have greater CSR expertise. In other words, both, CEO CSR expertise and board CSR expertise positively impact the CSR–CFP relationship.Research limitations/implicationsThe findings of this study advance the literature in three important areas, namely, the social responsibility–financial responsibility relationship, the governance literature and upper echelons theory. First, the theoretical arguments and the empirical evidence highlight that CSR–CFP relationship is at least partly contingent upon the CEO’s and board members’ CSR expertise. Second, this study introduces two important variables: the CEO and board’s CSR experience as proxies for their CSR expertise. Future researchers may consider decomposing the various components of CSR to study the differential impact of each component on financial performance.Practical implicationsFirst, this study finds that while the CEO CSR expertise may be of value for the firm, such value can only be realized under a capable and effective board that has adequate knowledge in the field of CSR. Second, this study shows that the best-case scenario for firms occurs when both its board members and CEO have had greater prior CSR involvement that contributed to their knowledge inventory and skills. Greater knowledge and skills enhance the quality of the decisions that comprise the firm’s CSR strategy.Originality/valueWhile it seems intuitive that prior CSR knowledge and expertise should lead to more and better CSR initiatives, there are few if any studies that empirically examine the effects of this premise on a firm’s financial performance. To the best of the authors’ knowledge, this study appears to be the first that directly tests the relationship between executives’ CSR experience and firm performance.
鉴于支持企业社会责任对企业财务绩效产生积极影响的学术研究结果与支持企业社会责任对企业财务绩效产生消极影响的学术研究结果之间的冲突,学术文献已重新转向确定影响潜在关系的偶然性条件。本文旨在探讨两个潜在的偶然性因素,即首席执行官的企业社会责任专业知识和董事会成员的企业社会责任专业知识。设计/方法/方法本文使用了标准普尔500指数中168家公司2006-2013年期间的档案数据的不平衡面板。利用具有异方差和面板特异性AR1自相关的可行广义最小二乘回归方法对分析模型进行估计。研究结果强化了企业社会责任对公司财务绩效产生积极影响的观点。研究发现,当董事会和CEO都具备更强的企业社会责任专业知识时,企业的企业社会责任投资能够实现最优效果。换句话说,CEO的社会责任专业知识和董事会的社会责任专业知识都对企业社会责任-财务责任关系产生了积极的影响。研究局限/启示本研究的发现推动了社会责任-财务责任关系、治理文献和上层理论三个重要领域的文献发展。首先,理论论证和实证证据表明,企业社会责任-财务绩效关系至少部分取决于CEO和董事会成员的企业社会责任专业知识。其次,本研究引入了两个重要变量:CEO和董事会的社会责任经验作为其社会责任专业知识的代理。未来的研究者可能会考虑分解企业社会责任的各个组成部分,以研究每个组成部分对财务绩效的差异影响。首先,本研究发现,虽然CEO的企业社会责任专业知识可能对公司有价值,但这种价值只有在一个有能力和有效的董事会在企业社会责任领域有足够的知识才能实现。其次,本研究表明,当公司的董事会成员和首席执行官之前都有更多的企业社会责任参与,这有助于他们的知识库存和技能时,公司就会出现最佳情况。更多的知识和技能可以提高企业社会责任战略决策的质量。虽然先前的企业社会责任知识和专业知识应该导致更多更好的企业社会责任举措,这似乎是直观的,但很少有研究实证地检验这一前提对公司财务绩效的影响。据作者所知,这项研究似乎是第一次直接测试高管的企业社会责任经验与公司绩效之间的关系。
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引用次数: 4
Does the concept of “creating shared value” make sense for multinational firms? “创造共享价值”的概念对跨国公司有意义吗?
IF 3.2 Q2 BUSINESS Pub Date : 2022-04-14 DOI: 10.1108/sbr-02-2022-0049
Santosh Nandi, Madhavi Latha Nandi, Sumita Sindhi
PurposeThe paper aims to explore how Porter and Kramer’s “Creating shared value” (CSV) framework supports the multinational corporation’s business model to turn social problems into business opportunities in two contextually different international markets.Design/methodology/approachConceptually, the paper uses the CSV framework to argue that evaluation of business models in different societal contexts (geographically, culturally and economically) might be able to shed more light on the firm-societal needs. Empirically, the paper conducts a comparative content analysis of the business models of an international brand of a three-wheeler vehicle – Piaggio Ape – in Italy and India since its launch right after World War II. The content for qualitative analysis was identified using the Nexis Uni database.FindingsFindings reveal that CSV outlines the strategy for firms to integrate societal concerns uniquely into their business models, rather than solving them in isolation. However, the business model performances resulting from these firm–society linkages may vary in an emerging market and a developed market. Regulatory fit is yet another factor that decides how well CSV could be applied.Research limitations/implicationsGiven CSV’s contradictory perception in corporate governance literature, the study empirically establishes its theoretical value in explaining the actions and success of strategic decisions that large multinational firms take. The interactions between the underlying attributes of four CSV strategies, the regulatory fit and business model success are articulated in the form of propositions and an integrated CSV framework. Given the paper’s two-case comparative analysis, the generalizability of the identified attributes of the four CSV strategies is limited and therefore calls for future research using larger samples of firms practicing shared value perspectives.Practical implicationsCorporate and international business managers can use the study findings and the proposed framework to comprehend scenarios beyond business systems and to apply CSV as a tool to address market needs in concurrence with addressing environmental and societal concerns.Originality/valueThe paper is one of the initial attempts to evaluate and extend the “CSV” perspective in the international business context and, thus, promises a broad future research scope.
本文旨在探讨波特和克莱默的“创造共享价值”(CSV)框架如何支持跨国公司的商业模式,在两个背景不同的国际市场将社会问题转化为商业机会。设计/方法/方法从概念上讲,本文使用CSV框架来论证在不同的社会背景下(地理、文化和经济)对商业模式的评估可能能够更多地阐明企业的社会需求。实证方面,本文对国际三轮车品牌Piaggio Ape自二战后在意大利和印度推出以来的商业模式进行了比较内容分析。使用Nexis Uni数据库确定定性分析的内容。调查结果显示,CSV概述了企业将社会问题独特地融入其商业模式的战略,而不是孤立地解决这些问题。然而,这些企业-社会联系所产生的商业模式表现在新兴市场和发达市场可能有所不同。监管适应性是决定CSV应用效果的另一个因素。鉴于CSV在公司治理文献中的矛盾看法,本研究在解释大型跨国公司采取的战略决策的行动和成功方面实证地确立了其理论价值。四种CSV策略的基本属性、监管契合度和商业模式成功之间的相互作用以命题和集成CSV框架的形式阐述。鉴于本文的两例比较分析,四种CSV策略的识别属性的概括性是有限的,因此需要使用更大样本的公司实践共享价值观点的未来研究。实际意义企业和国际业务经理可以使用研究结果和建议的框架来理解业务系统之外的场景,并将CSV作为解决市场需求的工具,同时解决环境和社会问题。本文是在国际商业背景下评价和扩展“CSV”视角的初步尝试之一,因此,承诺了广阔的未来研究范围。
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引用次数: 5
Private-label grocery buyers’ donation intentions and trust in CRM campaigns: an empirical analysis by employing social identity theory 自有品牌食品杂货购买者在CRM活动中的捐赠意愿和信任——基于社会认同理论的实证分析
IF 3.2 Q2 BUSINESS Pub Date : 2022-04-14 DOI: 10.1108/sbr-12-2021-0247
Sujo Thomas, Ritesh Patel, Viral Bhatt
PurposeBusinesses embark on corporate social responsibility initiatives such as cause-related marketing (CRM) as a strategy to enhance behavioural intentions. This study was undertaken due to the limited ability of the existing CRM literature to directly examine whether and how consumers’ trust affects the donation intention, specifically in the private-label grocery retailing context. This study employs social identity theory as a unified theory to explain the variables adopted and contributes to the body of knowledge on CRM-linked private-label consumption.Design/methodology/approachThis study used SPSS 25 and AMOS to analyse the quantitative data. The structural equation modelling was adopted to test moderation and mediation effect and the sample consisted of 456 private-label grocery shoppers.FindingsThe findings of this study established that general trust in CRM alone would not translate into triggering donation intentions for CRM private-label brands and further validates the mediating role of trust in retailers’ CRM campaigns (TRCC) in shaping monetary donation intentions. Moreover, religious values confirmed a significant moderating role while translating TRCC to donation intention.Research limitations/implicationsThe limitation of this study was the restricted focus on private labels. This research may be limited to only one private-label packaged product but may focus on other private-label products in future research.Practical implicationsThis study has practical significance for advertising managers in designing and implementing campaigns. More specifically, it establishes that consumers who trust the CRM phenomenon and seek private-label products associated with CRM campaigns are likely to provide monetary donations towards non-profit organization (NPOs).Originality/valueThis information will help practitioners, including grocery retailers, NPO managers and advertising professionals, design effective CRM campaigns for private-label products by understanding the fundamental relationship between trust in CRM campaigns and monetary donation intentions.
目的企业开始实施企业社会责任倡议,如事业相关营销(CRM),作为增强行为意图的战略。这项研究是由于现有CRM文献直接检验消费者的信任是否以及如何影响捐赠意愿的能力有限,特别是在自有品牌杂货零售的背景下。本研究将社会认同理论作为一个统一的理论来解释所采用的变量,并为CRM关联自有品牌消费的知识体系做出贡献。设计/方法/方法本研究使用SPSS 25和AMOS对定量数据进行分析。采用结构方程模型检验调节和中介效应,样本包括456名自有品牌杂货店购物者。研究结果本研究的结果表明,仅对CRM的普遍信任不会转化为触发CRM自有品牌的捐赠意向,并进一步验证了信任在零售商CRM活动(TRCC)中对形成货币捐赠意向的中介作用。此外,宗教价值观证实了在将TRCC转化为捐赠意向时的重要调节作用。研究局限性/含义本研究的局限性在于对私人标签的关注受到限制。这项研究可能仅限于一种自有品牌包装产品,但在未来的研究中可能会关注其他自有品牌产品。实践意义本研究对广告经理设计和实施广告活动具有现实意义。更具体地说,它确定了信任CRM现象并寻求与CRM活动相关的自有品牌产品的消费者可能会向非营利组织(NPO)提供金钱捐赠。原创性/价值这些信息将帮助从业者,包括杂货零售商、NPO经理和广告专业人士,通过理解对CRM活动的信任与金钱捐赠意向之间的基本关系,为自有品牌产品设计有效的CRM活动。
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引用次数: 3
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Society and Business Review
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