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Offering transportation services to economically disadvantaged patients at a family health center: a case study. 在家庭保健中心为经济困难的病人提供交通服务:个案研究。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2021-07-25 eCollection Date: 2022-01-01 DOI: 10.1080/20476965.2021.1936658
Jia Guo, Jonathan F Bard, Douglas J Morrice, Carlos R Jaén, Ramin Poursani

It has been established that high no-show rates of publicly supported health systems in economically depressed areas are largely due to a lack of inexpensive, reliable transportation. The purpose of this paper is to determine the financial feasibility of offering transportation and investigate the net cost savings by reducing no-show rates. The approach starts with a data analysis on 636 patients at the Family Health Center (FHC) in San Antonio, Texas, followed by logistic regression to determine the impact of various transportation factors on cancellations/no-shows and late arrivals. We then investigate the costs savings that could be realised by reducing the no-show rate from 24.3% by up to 60%. Finally, we analyse the expenses that would be incurred should the FHC provide transportation. The full analysis indicates a cost reduction of more than $15,000 per month can be achieved when the no-show rate is reduced by 25% down to 18.2%.

已经确定的是,在经济萧条地区,公共卫生系统的高缺勤率主要是由于缺乏廉价、可靠的交通工具。本文的目的是确定提供运输的财务可行性,并调查通过减少缺勤率节省的净成本。该方法首先对德克萨斯州圣安东尼奥市家庭健康中心(FHC)的636名患者进行数据分析,然后进行逻辑回归,以确定各种交通因素对取消/缺席和迟到的影响。然后,我们调查了通过将缺勤率从24.3%降低到60%可以实现的成本节约。最后,我们分析了如果FHC提供运输将产生的费用。完整的分析表明,当缺勤率降低25%,降至18.2%时,每月可减少15,000美元以上的成本。
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引用次数: 0
Incorporating the six aims for quality in the analysis of trauma care 将六个目标纳入创伤护理质量分析
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2021-07-20 DOI: 10.1080/20476965.2021.1906763
Lucy G. Aragon, K. Schieman, Laila Cure
ABSTRACT The Institute of Medicine proposed six aims for healthcare quality improvement. Nevertheless, trauma care quality research still focuses on one aim at a time. This research investigates how to incorporate all aims into trauma care quality assessments using data from the Michigan Trauma Quality Improvement Program. Through a literature review, we identified quantifiable metrics for most aims, except for equity and patient-centeredness. We proposed two approaches to build composite scores accounting for equity via an adjustment procedure based on observed disparities. The single- and multi-aim approaches were compared through correlation, concordance of trauma centre categorisations, and hypothetical incentives. The differences in the approaches stemmed mainly from the weights allocated to the different aims. Results indicated the potential value of multi-aim quality assessment and provided insights about implementation challenges and opportunities. The methods are applicable to the preferred metrics; nevertheless, further research is needed in measuring patient-centeredness.
医学研究所提出了提高医疗质量的六大目标。然而,创伤护理质量的研究仍然集中在一个时间的一个目标。本研究探讨了如何利用密歇根创伤质量改进计划的数据将所有目标纳入创伤护理质量评估。通过文献回顾,我们确定了大多数目标的可量化指标,除了公平和以患者为中心。我们提出了两种方法,通过基于观察到的差异的调整程序来构建考虑公平的综合得分。通过创伤中心分类的相关性、一致性和假设激励,比较了单目标和多目标方法。方法的差异主要源于分配给不同目标的权重。结果表明了多目标质量评估的潜在价值,并提供了实施挑战和机遇的见解。所述方法适用于优选度量;然而,在以患者为中心的测量方面还需要进一步的研究。
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引用次数: 0
Patterns of health information exchange strategies underlying health information technologies capabilities building. 卫生信息交流战略模式是卫生信息技术能力建设的基础。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2021-07-16 eCollection Date: 2022-01-01 DOI: 10.1080/20476965.2021.1952113
Placide Poba-Nzaou, Sylvestre Uwizeyemungu, Mamadou Dakouo, Anicet Tchibozo, Bocar Mboup

The combination of electronic health records (EHRs), health information exchange (HIE), and telehealthholds a high potential for improving the coordination of care and saving lives. As well, the benefits of the three HIT on hospitals' depend on the patterns of capabilities that are available and used by clinicians. However, little is known about how the three HIT, actually empirically coexist and about the strategies underlying the use of HIE in hospital settings. Based on data from a European Union survey, we use a combination of hierarchical and non-hierarchical clustering and discriminant analysis to identify patterns of hospitals' HIT capabilities. Five statistically significantly separated configurations were derived from a data set of 1038 acute care hospitals. The actual empirical coexistence of the three HIT capabilities and associated HIE strategies revealed by this study can be counter-intuitive and shed light on misalignments that may impede the realisation of the potential benefits.

电子健康记录(EHRs)、健康信息交换(HIE)和远程医疗的结合在改善护理协调和挽救生命方面具有很大的潜力。此外,三个HIT对医院的好处取决于临床医生可用和使用的能力模式。然而,对于这三种HIT如何实际共存,以及在医院环境中使用HIE的基本策略,人们知之甚少。基于来自欧盟调查的数据,我们使用分层和非分层聚类以及判别分析相结合的方法来确定医院的HIT能力模式。从1038家急症护理医院的数据集中得出了五个统计上显著分离的配置。本研究揭示的三种HIT能力和相关HIE策略的实际经验共存可能是反直觉的,并揭示了可能阻碍实现潜在利益的错位。
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引用次数: 1
Simulation optimisation for mixing scheduled and walk-in patients. 模拟优化混合预约和预约病人。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2021-06-28 eCollection Date: 2022-01-01 DOI: 10.1080/20476965.2021.1943010
Jacob Wing, Peter Vanberkel

Mixed registration type clinics accept both walk-in and scheduled patients. Such clinics provide patients with an additional option for how they access care while patient bookings help providers ensure a full workday. The model described in this paper determines how many patients to schedule (and when) in mixed registration type clinics. The methodology, simulation optimisation allows stochastic features found in such clinic to be modelled and provides optimisation techniques to identify solutions. A general simulation optimisation formulation for mixed registration type clinics is presented. Furthermore, the methodology is applied to a case study of a collaborative emergency centre in Nova Scotia, Canada. We demonstrate how the model can be used in clinics with multiple providers and multiple objectives. We compare the simulation optimisation generated schedule with existing schedules and show the advantages the collaborative emergency centre can expect when using schedules developed with the presented methods.

混合挂号型诊所既接受上门就诊,也接受预约就诊。这样的诊所为患者提供了一个额外的选择,他们如何获得护理,而患者预约帮助提供者确保一个完整的工作日。本文所描述的模型决定了在混合挂号型诊所中安排多少病人(以及何时安排)。方法,模拟优化允许在这种临床中发现的随机特征进行建模,并提供优化技术来确定解决方案。提出了混合登记型诊所的通用仿真优化公式。此外,还将该方法应用于对加拿大新斯科舍省一个协作应急中心的案例研究。我们演示了该模型如何在具有多个提供者和多个目标的诊所中使用。我们将仿真优化生成的调度与现有调度进行了比较,并展示了协作应急中心在使用用所提出的方法开发的调度时可以预期的优势。
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引用次数: 2
Predicting non-attendance in hospital outpatient appointments using deep learning approach. 利用深度学习方法预测医院门诊预约的缺勤情况。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2021-05-24 eCollection Date: 2022-01-01 DOI: 10.1080/20476965.2021.1924085
M Dashtban, Weizi Li

The hospital outpatient non-attendance imposes a substantial financial burden on hospitals and roots in multiple diverse reasons. This research aims to build an advanced predictive model for predicting non-attendance regarding the whole spectrum of probable contributing factors to non-attendance that could be collated from heterogeneous sources including electronic patients records and external non-hospital data. We proposed a new non-attendance prediction model based on deep neural networks and machine learning models. The proposed approach works upon sparse stacked denoising autoencoders (SDAEs) to learn the underlying manifold of data and thereby compacting information and providing a better representation that can be utilised afterwards by other learning models as well. The proposed approach is evaluated over real hospital data and compared with several well-known and scalable machine learning models. The evaluation results reveal the proposed approach with softmax layer and logistic regression outperforms other methods in practice.

医院门诊缺勤给医院造成了巨大的经济负担,其根源是多方面的。本研究旨在建立一个先进的预测模型,用于预测不出勤的全谱可能的促成因素,可以从异构来源(包括电子患者记录和外部非医院数据)中进行整理。我们提出了一种基于深度神经网络和机器学习模型的缺勤预测模型。所提出的方法适用于稀疏堆叠去噪自动编码器(SDAEs),以学习潜在的数据流形,从而压缩信息并提供更好的表示,之后也可以被其他学习模型使用。该方法在真实医院数据上进行了评估,并与几种知名的可扩展机器学习模型进行了比较。评价结果表明,采用softmax层和逻辑回归的方法在实际应用中优于其他方法。
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引用次数: 7
Modelling changes in healthcare demand through geographic data extrapolation 通过地理数据外推模拟医疗保健需求的变化
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2021-05-02 DOI: 10.1080/20476965.2021.1906764
Geraint I. Palmer, P. Harper, Vincent A. Knight, Cathy Brooks
ABSTRACT Stay Well Plans are a new programme of care offered to frail and elderly people in Newport. In 2016 a roll out the programme to be offered in all five counties serviced by Aneurin Bevan University Health Board was planned. This paper presents the data analysis and modelling used to determine the programme's effects on the demand of the wider system, and the effects of a Gwent-wide roll out. We extrapolate information from data from a geographical subset of the model domain to a larger geographical area, adjusting for population sizes, deprivation, and distances to healthcare facilities. These parametrise a Markov model and Monte Carlo simulation to predict changes in demand due to different levels of roll out. We conclude that a programme roll out may result in a large reduction on demand at residential care, however at the expense of an increase in demand at community care services.
摘要“健康计划”是纽波特市为体弱和老年人提供的一项新的护理计划。2016年,计划在Aneurin Bevan大学健康委员会服务的所有五个县推出该计划。本文介绍了数据分析和建模,用于确定该计划对更广泛系统需求的影响,以及Gwent范围内推广的影响。我们将数据中的信息从模型域的地理子集外推到更大的地理区域,根据人口规模、贫困和到医疗机构的距离进行调整。这些参数化了马尔可夫模型和蒙特卡洛模拟,以预测由于不同的推出水平而引起的需求变化。我们得出的结论是,计划的推出可能会导致住院护理需求的大幅减少,但代价是社区护理服务需求的增加。
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引用次数: 1
A pull-strategy for the appointment scheduling of surgical patients in a hospital-integrated facility. 医院综合设施中外科病人预约调度的拉策略。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2021-04-23 eCollection Date: 2022-01-01 DOI: 10.1080/20476965.2021.1908851
Safa Chabouh, Sondes Hammami, Eric Marcon, Hanen Bouchriha

This paper addresses the daily appointment scheduling (AS) of patients in a hospital-integrated facility where outpatients and inpatients are treated simultaneously and share critical resources. We propose a lean approach based on the pull-strategy "Constant Work in Process" (ConWIP) to develop robust and easy-to-implement AS rules. Our objective is to reduce patients' waiting time and maximise the use rate of resources while considering the global surgical process and stochastic service times. The AS rules based on ConWIP are evaluated using a Discrete-Event-Simulation model. Numerical experiments based on a real-life case study are carried out to assess the proposed appointment rules' performance and compare them to AS rules developed in the literature. The results highlight the robustness of our approach and demonstrate its usefulness in practice.

本文讨论了门诊和住院患者同时接受治疗并共享关键资源的医院综合设施中患者的日常预约安排(AS)。我们提出了一种基于拉策略的精益方法“持续在制品”(ConWIP)来开发健壮且易于实现的AS规则。我们的目标是在考虑全局手术过程和随机服务时间的同时,减少患者的等待时间,最大限度地提高资源利用率。使用离散事件模拟模型对基于ConWIP的AS规则进行评估。基于现实案例研究的数值实验进行了评估所提出的任命规则的性能,并将其与文献中开发的AS规则进行比较。结果突出了我们的方法的鲁棒性,并证明了它在实践中的实用性。
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引用次数: 0
Using a genetic algorithm to solve a non-linear location allocation problem for specialised children's ambulances in England and Wales. 利用遗传算法解决了英格兰和威尔士儿童救护车的非线性位置分配问题。
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2021-04-18 eCollection Date: 2022-01-01 DOI: 10.1080/20476965.2021.1908176
Enoch Kung, Sarah E Seaton, Padmanabhan Ramnarayan, Christina Pagel

Since 1997, special paediatric intensive care retrieval teams (PICRTs) based in 11 locations across England and Wales have been used to transport sick children from district general hospitals to one of 24 paediatric intensive care units. We develop a location allocation optimisation framework to help inform decisions on the optimal number of locations for each PICRT, where those locations should be, which local hospital each location serves and how many teams should station each location. Our framework allows for stochastic journey times, differential weights for each journey leg and incorporates queuing theory by considering the time spent waiting for a PICRT to become available. We examine the average waiting time and the average time to bedside under different number of operational PICRT stations, different number of teams per station and different levels of demand. We show that consolidating the teams into fewer stations for higher availability leads to better performance.

自1997年以来,设在英格兰和威尔士11个地点的儿科特别重症监护检索队(PICRTs)被用来将患病儿童从地区综合医院运送到24个儿科重症监护病房中的一个。我们开发了一个地点分配优化框架,以帮助决定每个PICRT的最佳地点数量,这些地点应该在哪里,每个地点为哪家当地医院服务,以及每个地点应该驻扎多少个团队。我们的框架允许随机行程时间,每个行程段的不同权重,并通过考虑等待PICRT可用的时间来结合排队理论。我们研究了在不同数量的PICRT站点、每个站点不同数量的团队和不同需求水平下的平均等待时间和平均到床边时间。我们展示了将团队整合到更少的站点以获得更高的可用性,从而获得更好的性能。
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引用次数: 5
A qualitative model of the HIV care continuum in Vancouver, Canada. 加拿大温哥华HIV护理连续体的定性模型
IF 1.2 Q4 HEALTH POLICY & SERVICES Pub Date : 2021-04-04 eCollection Date: 2022-01-01 DOI: 10.1080/20476965.2021.1906762
Benny Wai, Krisztina Vasarhelyi, Alexander R Rutherford, Chris Buchner, Reka Gustafson, Miranda Compton, Mark Hull, Jf Williams, Rolando Barrios

A team of health care stakeholders and researchers collaboratively developed a qualitative model and graphic representation of the continuum of HIV care in Vancouver to inform delivery of antiretroviral therapy and other HIV health services. The model describes the patient journey through the HIV care continuum, including states of infection, health services, and care decisions. We used a Unified Modelling Language (UML) activity diagram to capture patient and provider activities and to guide the construction of a UML state machine diagram. The state machine diagram captures model agent states in a formalism that facilitates the development of system dynamics or agent-based models. These quantitative models can be applied to optimizing the allocation of resources, and to evaluate potential strategies for improved patient care and system performance. The novel approach of combining UML diagrams we present provides a general method for modelling capacity ---management strategies within complex health systems.

摘要一个由卫生保健利益相关者和研究人员组成的团队合作开发了温哥华艾滋病毒护理连续性的定性模型和图形表示,为提供抗逆转录病毒疗法和其他艾滋病毒保健服务提供信息。该模型描述了患者在HIV护理连续体中的旅程,包括感染状态、卫生服务和护理决策。我们使用统一建模语言(UML)活动图来捕捉患者和提供者的活动,并指导UML状态机图的构建。状态机图以便于开发系统动力学或基于代理的模型的形式捕捉模型代理状态。这些定量模型可用于优化资源分配,并评估改善患者护理和系统性能的潜在策略。我们提出的结合UML图的新方法为复杂卫生系统中的能力管理策略建模提供了一种通用方法。
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引用次数: 0
Using the theory of constraints to create a paradigm shift in organisation performance at a large primary care provider practice 利用约束理论在大型初级保健提供者实践中创造组织绩效的范式转变
IF 1.8 Q4 HEALTH POLICY & SERVICES Pub Date : 2021-02-14 DOI: 10.1080/20476965.2021.1876533
James F. Cox
ABSTRACT Healthcare is in crisis with increasing patients’ needs, rising medical technology investment, increasing expenses, and patients’ inability to pay. To address this crisis, a new, simple, effective, and holistic management methodology is needed to rapidly and economically improve each link’s performance in the healthcare supply chain (HCSC). The HCSC involves several links starting with the sick patient, then the primary care provider practice (PCPP) then the specialists … to the well-patient. Most HC research does not address this ill-structured, messy-problem environment: the causalities within a link and across the HCSC; the multiple criteria imposed by different HCSC stakeholders. Better management of the PCPP, the gatekeeper to other links is the leverage point to providing more, cheaper, better and timely healthcare. Action research at a PCPP using Theory of Constraint resulted in increases in revenue and net ordinary income; decreases in patient no-show rates and waiting times; and better provider utilization.
摘要随着患者需求的增加、医疗技术投资的增加、费用的增加以及患者无力支付,医疗保健正处于危机之中。为了应对这场危机,需要一种新的、简单、有效和全面的管理方法,以快速、经济地提高医疗供应链(HCSC)中每个环节的绩效。HCSC涉及几个环节,从病人开始,然后是初级保健提供者诊所(PCPP),然后是专家……再到健康患者。大多数HC研究并没有解决这种结构不良、混乱的问题环境:一个环节内和整个HCSC的因果关系;不同HCSC利益相关者强加的多重标准。更好地管理PCPP,作为其他环节的看门人,是提供更多、更便宜、更好和及时医疗保健的杠杆点。PCPP使用约束理论进行的行动研究导致收入和普通净收入的增加;患者未就诊率和等待时间减少;以及更好的提供商利用率。
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引用次数: 1
期刊
Health Systems
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