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Perceived Manager’s Emotional Intelligence and Happiness at Work: The Mediating Role of Job Satisfaction and Affective Organizational Commitment 知觉管理者情商与工作幸福感:工作满意度和情感性组织承诺的中介作用
IF 1.9 Q3 MANAGEMENT Pub Date : 2023-02-01 DOI: 10.2478/orga-2023-0002
M. Elayan, Abdulmajeed Saad Albalawi, Haifa Mohammed Shalan, Ali H. Al-Hoorie, M. Shamout
Abstract Background: Happiness at work is an important factor in employee satisfaction, productivity and retention. This study aimed to investigate the relationship between perceived manager’s emotional intelligence and happiness at work, and whether job satisfaction and affective organizational commitment mediate this relationship. Method: A questionnaire was distributed online to a random sample of 350 schoolteachers in Saudi public schools teaching different majors. Results: Structural equation modelling results showed that satisfaction and affective organizational commitment fully mediated the relationship between perceived manager’s emotional intelligence and happiness at work. Conclusion: Our results support the hypothesis that perceived manager’s emotional intelligence influences employee happiness through its influence on increasing or decreasing job satisfaction and affective organizational commitment. These findings therefore provide insight into employee’s wellbeing and potentially how to promote it.
摘要背景:工作幸福感是影响员工满意度、生产力和留任的重要因素。本研究旨在探讨知觉管理者情商与工作幸福感的关系,以及工作满意度和情感组织承诺是否在这种关系中起中介作用。方法:对沙特公立学校不同专业的350名教师进行在线随机抽样调查。结果:结构方程模型结果显示,满意度和情感性组织承诺在感知管理者情商与工作幸福感的关系中起完全中介作用。结论:我们的研究结果支持了管理者情商通过影响员工工作满意度和情感组织承诺的增减来影响员工幸福感的假设。因此,这些发现为了解员工的幸福感以及潜在的促进员工幸福感的方法提供了洞见。
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引用次数: 2
Discovering Success Factors in the Pioneering Stage of a Digital Startup 发现数字化创业初期的成功因素
IF 1.9 Q3 MANAGEMENT Pub Date : 2023-02-01 DOI: 10.2478/orga-2023-0001
Kenedi Binowo, A. Hidayanto
Abstract Background and Purpose: Successful digital startups can generate income for the country and improve people’s lives. However, for prospective founders who will launch their startups, the success factor in pioneering digital startups remains unknown. The purpose of this study is to identify key success factors for digital startups in pioneering stages. Methodology: Thematic analysis is a method for identifying success factors in pioneering stage digital startups. The data will be collected from the interviews of ten startup founders. Results: The findings show that fifteen critical factors are success factors in the digital startup pioneering stage, namely; problems, business ideas, teams, business models, capital or funding, products, incubators, validation, competitors, marketing, mastery of technology, market analysis, founders and co-founders, partners, and passion. These findings are expected to be ground-breaking for anyone interested in launching a digital startup. Conclusion: The first conclusion that we can draw is that there are fifteen important factors that can be claimed and used as success factors in the classification of the digital startup pioneering stage. The second conclusion, based on the findings of the ten founders’ analyses, is that problem factors and team factors are two of the fifteen most dominant and influential digital startup success factors. Problem factor is critical for detecting problems encountered by many people and can motivate digital startup founders to develop solutions to these problems. While team factor is important because with a team, all problems raised are quickly and easily resolved, and all work is handled productively and collaboratively.
摘要背景和目的:成功的数字创业公司可以为国家创收,改善人们的生活。然而,对于即将创办初创公司的潜在创始人来说,开创数字初创公司的成功因素仍然未知。本研究的目的是确定处于创业阶段的数字创业公司的关键成功因素。方法论:主题分析是一种识别创业阶段数字创业成功因素的方法。这些数据将从对十位创业公司创始人的采访中收集。结果:研究结果表明,数字创业创业创业阶段的成功因素有15个,即:;问题、商业理念、团队、商业模式、资本或资金、产品、孵化器、验证、竞争对手、营销、技术掌握、市场分析、创始人和联合创始人、合作伙伴和激情。对于任何有兴趣创办数字创业公司的人来说,这些发现都将是开创性的。结论:我们可以得出的第一个结论是,在数字创业创业阶段的分类中,有15个重要因素可以被宣称和用作成功因素。第二个结论是,基于十位创始人的分析结果,问题因素和团队因素是15个最具主导性和影响力的数字创业成功因素中的两个。问题因素对于发现许多人遇到的问题至关重要,可以激励数字创业公司创始人开发解决这些问题的方案。团队因素很重要,因为有了团队,所有提出的问题都能快速轻松地解决,所有工作都能高效协作地处理。
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引用次数: 0
Corporate Social Responsibility and Creative Performance: The Effect of Job Satisfaction and Organizational Citizenship Behavior 企业社会责任与创新绩效:工作满意度与组织公民行为的影响
IF 1.9 Q3 MANAGEMENT Pub Date : 2023-02-01 DOI: 10.2478/orga-2023-0003
Amro Al-Madadha, Farah Shaheen, Lina ALMA’ANI, Natalie Alsayyed, Ahmad Samed Al Adwan
Abstract Purpose: The purpose of this study is to examine how employee perceptions of corporate social responsibility (CSR) can enhance creative performance in an organization both directly and indirectly through job satisfaction and organizational citizenship behavior. This will allow organizations to consider the different factors influencing creative performance, and how these factors can be utilized in a beneficial manner for the organization. Methods: The data for this study was collected via a survey among three telecommunication companies. The valid responses amounted to 344 junior employees. The data was then analyzed to test the hypotheses through structural equation modeling (SEM). Results: The findings of this study indicated a direct positive significant relationship between employee CSR perceptions and creative performance. As well as a positive correlation between employee CSR perceptions and extrinsic and intrinsic job satisfaction. Furthermore, supporting the indirect effects of job satisfaction and organizational citizenship behavior. Moreover, a positive correlation between job satisfaction and organizational citizenship behavior was found. Finally, organizational citizenship behavior and creative performance showcased a positive correlation as well. Conclusion: Organizations should consider the impact of employee CSR perceptions on creative performance, indirectly through extrinsic and intrinsic job satisfaction and organizational citizenship behavior to achieve higher levels of creative performance within their organizations.
摘要目的:本研究的目的是检验员工对企业社会责任(CSR)的感知如何通过工作满意度和组织公民行为直接或间接地提高组织的创造性绩效。这将使组织能够考虑影响创造性表现的不同因素,以及如何以有益于组织的方式利用这些因素。方法:本研究的数据是通过对三家电信公司的调查收集的。有效的回复有344名初级员工。然后对数据进行分析,通过结构方程建模(SEM)来检验假设。结果:本研究结果表明,员工的企业社会责任认知与创造性绩效之间存在直接的正显著关系。以及员工CSR认知与外在和内在工作满意度之间的正相关。此外,支持工作满意度和组织公民行为的间接影响。此外,工作满意度与组织公民行为呈正相关。最后,组织公民行为和创造性表现也呈现出正相关关系。结论:组织应考虑员工的企业社会责任观念对创造性绩效的影响,通过外在和内在的工作满意度和组织公民行为来间接实现组织内更高水平的创造性绩效。
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引用次数: 1
How does Workplace Ostracism Affect Employee Performance? Mediating Role of Psychological Resilience, Moderated Mediation Role of Cyberloafing 职场排斥如何影响员工绩效?心理弹性的中介作用,网络游手好闲的适度中介作用
IF 1.9 Q3 MANAGEMENT Pub Date : 2023-02-01 DOI: 10.2478/orga-2023-0004
Murat Bas, M. Şirin
Abstract Background and Purpose: Workplace ostracism is the situation in which the employee is rejected and ignored by the employees in the same workplace. Since this is a situation that prevents the success of the employees, it affects the performance of the employee. In this respect we assume that it is an important mediator in terms of experiencing psychological resilience in this relationship. In our research model, we also suggested that cyberloafing will affect the severity of the relationship between workplace ostracism and resilience. Therefore, we suggested that psychological resilience would have a mediator role and cyberloafing would have a moderating role in the relationship between workplace ostracism and employee performance, based on the opinions of employees. Design/Methodology/Approach: Data were obtained from 482 employees of Erzincan Municipality by utilizing the survey method. The obtained data were analyzed by using structural equation modeling to test our hypotheses. Results: It was found that there is a significant and positive correlation between workplace ostracism and psychological resilience, a significant and positive correlation between psychological resilience and employee performance, and a significant and negative correlation between workplace ostracism and employee performance. In addition, it was determined that workplace ostracism has an indirect effect on employee performance through psychological resilience, and cyberloafing has a moderating role in this indirect relationship. Conclusion: Our results showed the importance of the mediator role of psychological resilience and the moderator role of cyberloafing in the relationship between perceived workplace ostracism and employee performance.
摘要背景和目的:工作场所排斥是指员工在同一工作场所被员工拒绝和忽视的情况。由于这种情况会阻碍员工的成功,因此会影响员工的绩效。在这方面,我们认为它是在这种关系中体验心理弹性的重要中介。在我们的研究模型中,我们还表明,网络闲逛会影响工作场所排斥和韧性之间关系的严重性。因此,根据员工的意见,我们认为心理弹性在工作场所排斥和员工表现之间的关系中起着中介作用,而网络游手好闲在其中起着调节作用。设计/方法/方法:采用调查方法从埃尔津坎市482名员工中获得数据。通过使用结构方程模型对所获得的数据进行分析,以检验我们的假设。结果:研究发现,职场排斥与心理弹性呈正相关,心理弹性与员工绩效呈正相关,职场排斥和员工绩效负相关。此外,研究发现,工作场所的排斥通过心理弹性对员工表现产生间接影响,而网络游手好闲在这种间接关系中起着调节作用。结论:我们的研究结果表明,心理弹性的中介作用和网络闲逛的调节作用在感知的工作场所排斥与员工表现之间的关系中具有重要意义。
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引用次数: 1
An Outline of Certain Generic Values - Work Dimensions 某些通用值的概要。工作尺寸
IF 1.9 Q3 MANAGEMENT Pub Date : 2022-11-01 DOI: 10.2478/orga-2022-0021
J. Fehér
Abstract Background/Purpose: Values-related issues have come into the focus of leadership thinking in the past few decades and it seems to be paradoxical why values work has not been more extensively used so far for defining and conceptualizing leadership. A reason for this can be that values-oriented research streams normally approach leadership from specific perspectives of values representation and transfer. Alternatively, this study examines values work from a generic perspective. Its goal is to suggest a generalized notion for values work and outline certain generic values-work dimensions. Methods: Analysis in this theoretical paper is primarily based on Institutional, New Leadership, and Values-Oriented theories. Methods include argumentation and analytical framework development. Results: This study presents a structured list of and an illustrative framework for some of the dimensions of values work as broadly defined and has research implications regarding issues of leadership influence and the demarcation of leadership from management. Conclusion: The importance of values representation in contrast to power/influence perspectives in leadership is underlined. Our study points to the necessity for more research on generic aspects of values work. The results can also be used for leadership practice, consulting, and development.
背景/目的:在过去的几十年里,与价值观相关的问题已经成为领导力思维的焦点,为什么价值观的工作至今没有被更广泛地用于定义和概念化领导力,这似乎是矛盾的。其中一个原因可能是,以价值为导向的研究流通常从价值表现和转移的特定角度来研究领导力。另外,本研究从一般角度考察价值工作。它的目标是为价值工作提出一个广义的概念,并概述某些通用的价值工作维度。方法:本文的理论分析主要基于制度理论、新领导理论和价值导向理论。方法包括论证和分析框架开发。结果:本研究为宽泛定义的价值观工作的一些维度提供了一个结构化的列表和说明性框架,并对领导影响和领导与管理的界限问题具有研究意义。结论:强调了与权力/影响力视角相比,价值观代表在领导力中的重要性。我们的研究指出,有必要对价值观工作的一般方面进行更多的研究。研究结果也可用于领导力实践、咨询和发展。
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引用次数: 0
Rethinking Group Dynamics in Public Organizations: Starting Point for Behavioral Public Strategy Research 重新思考公共组织中的群体动力学:行为公共战略研究的起点
IF 1.9 Q3 MANAGEMENT Pub Date : 2022-11-01 DOI: 10.2478/orga-2022-0018
M. Horák, Lukáš Danko, Filip Kučera
Abstract Purpose: The paper aims to explore group dynamics in the management and administration of the selected public organization. Specific interest is given to two fundamental domains of group dynamics: 1) communication processes and interaction patterns; 2) group cohesion and climate. Methods: The approach is based on in-depth interviews with public employees representing various departments of a public organization. A total of 34 subjects participated in this study and provided primary data for coding and finding patterns. Both investigator and data triangulation are used to conceptualize group dynamics in the public organization. Results: Public organizations’ employees face hardships in knowledge sharing and tend to misunderstand the agenda between various departments and citizens. The participation of citizens in decision making could be seen as a ‘double edged sword’ that contributes to the implementation of public projects, but often derails efficient organizational processes. Public organizations struggle with employee turnover, insufficient treatment of employee wellbeing, and unwillingness to pursue personal development. Conclusion: Understanding and further defining the level of group dynamics among public employees is the first step towards adopting innovation approaches. The paper highlights the implications for public organizations with an overview of the behaviors needed for a smooth strategy process in development planning based on organizational forces that leads to a better understanding of group dynamics.
摘要目的:本文旨在探讨所选公共组织管理中的群体动力学。特别关注群体动力学的两个基本领域:1)沟通过程和互动模式;2) 群体凝聚力和氛围。方法:该方法基于对代表公共组织各部门的公职人员的深入采访。共有34名受试者参与了这项研究,并为编码和寻找模式提供了初步数据。研究者和数据三角测量都用于概念化公共组织中的群体动态。结果:公共组织的员工在知识共享方面面临困难,并倾向于误解各部门和公民之间的议程。公民参与决策可以被视为一把“双刃剑”,有助于公共项目的实施,但往往会破坏有效的组织过程。公共组织在员工流动、员工福利待遇不足以及不愿追求个人发展等问题上举步维艰。结论:了解并进一步定义公职人员群体动态水平是采取创新方法的第一步。本文概述了发展规划中基于组织力量的平稳战略过程所需的行为,从而更好地理解群体动态,从而强调了对公共组织的影响。
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引用次数: 0
Probabilistic Interpretation of Observer Effect on Entrepreneurial Opportunity 创业机会观察者效应的概率解释
IF 1.9 Q3 MANAGEMENT Pub Date : 2022-11-01 DOI: 10.2478/orga-2022-0016
D. Leong
Abstract Background: In quantum mechanics, the observer effect categorically states that observing a phenomenon changes it. This research explores a probabilistic interpretation of entrepreneurial opportunity and explains the observer effect reflecting on Schrödinger’s cat thought experiment. This approach addresses opportunity as a “possibility” concept reinterpreting it from multiple observers’ perspectives and the cruciality of action to cause wave function collapse to an emergent reality. This paper intends to resolve the epistemological paradox and ‘opportunity’ war by re-contextualising opportunity as an artefact and positing it as a probability wave with a range of possibilities until alert entrepreneurs act on it. Method: This conceptual development relies on literature review as a research methodology, using reasoning by analogy for the progress of theory and metaphors for theorisation. Results: This conceptual narrative strengthens the epistemological foundation focused on possibility and probability (illustrated through wave function) to sharpen the definition of opportunity and action theory. The observer effect in opportunity is underexplored in entrepreneurial scholarship. This study features how the observer effect influences the evolving state of opportunity. Opportunity is affected by other observers and the entrepreneur’s imagination, social construction and effort. Each involved agent relates and interacts to give rise to possibilities in opportunities. The interrelations and interdependence are complex, giving rise to superposition with a mixed state with many possibilities. Conclusions: The contribution of this research is manifold from a theoretical and practical level. It presents a quantum-like model where an ‘un-acted’ opportunity is in superposition (multiple possibilities emerging simultaneously until it is enacted), expanding on Ramoglou and Tsang’s (2016) view on propensity. The interactional effects – interfering and entangling between agents observing the same opportunity generate possibilities. The potentiality and the many-possibilities states in the opportunity artefact hold great promise in entrepreneurial research.
摘要背景:在量子力学中,观察者效应明确表示观察一种现象会改变它。本研究探索了创业机会的概率解释,并解释了Schrödinger猫思维实验中的观察者效应。这种方法将机会视为一个“可能性”概念,从多个观察者的角度重新解释它,以及导致波函数崩溃成为紧急现实的行动的关键性。本文试图通过将机会重新情境化为一种人工制品,并将其定位为具有一系列可能性的概率波,直到警觉的企业家对其采取行动,来解决认识论悖论和“机会”战争,用类比推理来推进理论,用隐喻来进行理论化。结果:这种概念叙事强化了关注可能性和概率的认识论基础(通过波函数说明),以强化机会和行动理论的定义。机会中的观察者效应在创业学术中没有得到充分的探索。这项研究的特点是观察者效应如何影响机会的演变状态。机会受到其他观察者和企业家的想象力、社会建设和努力的影响。每一个参与者都相互关联和互动,从而产生机会中的可能性。相互关系和相互依存是复杂的,产生了具有多种可能性的混合状态的叠加。结论:本研究从理论和实践两个层面作出了多方面的贡献。它提出了一个类似量子的模型,其中“未采取行动”的机会是叠加的(在实施之前,多种可能性同时出现),扩展了Ramoglou和Tsang(2016)对倾向的看法。互动效应——观察到相同机会的代理人之间的干扰和纠缠产生了可能性。机会人工制品中的潜力和多种可能性状态在创业研究中具有很大的前景。
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引用次数: 3
Industry 5.0 Beyond Technology: An Analysis Through the Lens of Business and Operations Management Literature 超越技术的工业5.0:通过商业和运营管理文献的视角进行分析
IF 1.9 Q3 MANAGEMENT Pub Date : 2022-11-01 DOI: 10.2139/ssrn.4111659
M. Borchardt, G. Pereira, G. S. Milan, Annibal R. Scavarda, Edithe Nogueira, L. A. Poltosi
Abstract Background/purpose: In comparison to Industry 4.0 (I4.0), Industry 5.0 (I5.0) shows a more systemic transformation that includes business innovations driving the transition to a sustainable, human-centric, and resilient industry. I5.0 implies on rethinking business models, ecosystems, managerial practices, etc. while moving toward sustainable development. Despite the novelty of I5.0 and the growing interest in the subject, the literature is still scarce. Therefore, this study aims to analyze the state of the art and understand the approaches that constitute the study of I5.0, through the lens of business and operations management. Method: A systematic literature review was performed through the lens of the business and operations management literature. Results: Four major themes were identified: (i) technological application, (ii) Human Resources and workers, (iii) education, and (iv) business and operations management. For each theme, the implications, future avenues and practical considerations are presented. Conclusions: Most I5.0 studies have focused on Human Resources and workers discussing the role of technological applications on operator safety. Despite I5.0 calls for a step forward in sustainable development, studies on it are scarce. Also, the literature is still missing practical contributions and frameworks for how I5.0 could impact on business management.
背景/目的:与工业4.0 (I4.0)相比,工业5.0 (I5.0)展示了一种更系统化的转型,其中包括推动向可持续、以人为中心和有弹性的工业过渡的业务创新。I5.0意味着在走向可持续发展的同时,重新思考商业模式、生态系统、管理实践等。尽管I5.0很新颖,人们对它的兴趣也越来越大,但相关的文献仍然很少。因此,本研究旨在通过业务和运营管理的视角,分析当前的技术状况,并了解构成I5.0研究的方法。方法:从商业和运营管理的角度进行系统的文献综述。结果:确定了四个主要主题:(i)技术应用,(ii)人力资源和工人,(iii)教育,(iv)业务和运营管理。对于每个主题,提出了影响,未来的途径和实际考虑。结论:大多数I5.0研究都集中在人力资源和工人身上,讨论技术应用对操作人员安全的作用。尽管I5.0呼吁在可持续发展方面向前迈进一步,但关于它的研究却很少。此外,对于I5.0如何影响业务管理,文献仍然缺少实际贡献和框架。
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引用次数: 4
A Model of Organizational Change Process 组织变革过程模型
IF 1.9 Q3 MANAGEMENT Pub Date : 2022-11-01 DOI: 10.2478/orga-2022-0019
Alexander Kharitonovich
Abstract Purpose/Goal: The article focuses on organization development process based on functioning of change motors; therefore, the author focuses on accomplishing three objectives. The first objective involves adding to the four change motors described by A. H. Van de Ven & M. S. Poole the fifth one, actually the balancing development motor. The second objective deals with devising a five change motor model based on motor interaction during the life cycle of an organization. The model represents the stages of change motor functioning, description of their interaction and combination of different stages of this functioning. The third objective implies developing and describing the method of the analysis of change motor interaction. Method: Lewin’s field theory, punctuated equilibrium theory, and complexity theory common aspects were identified using the method of comparative analysis and the method of synthesis, which allowed describing balancing development as a change motor. Results: The five change motor model was developed using the method of metaphors and the method of conceptual modeling. Conclusion: The results presented in the article can provide more thorough understanding of the development process of an organization since they contribute to the explanation of how an organization declines in its life cycle due to the functioning of its change motors and how this decline can be overcome by implementing a transformational change. The use of the five change motor model presented in this article will provide insight into the development process of an organization as well as contribute to its further theoretical and empirical research.
摘要目的/目标:本文主要研究基于变革马达功能的组织发展过程;因此,作者着重于实现三个目标。第一个目标是在A.H.Van de Ven和M.S.Poole描述的四个变化电机的基础上增加第五个,实际上是平衡发展电机。第二个目标是设计一个基于组织生命周期中运动相互作用的五变化运动模型。该模型代表了运动功能变化的阶段,描述了它们的相互作用以及这种功能不同阶段的组合。第三个目标是发展和描述变化-运动相互作用的分析方法。方法:运用比较分析法和综合法,确定了勒温场论、间断均衡理论和复杂性理论的共同点,将均衡发展描述为一种变化的马达。结果:运用隐喻方法和概念建模方法建立了五变运动模型。结论:文章中的研究结果可以更全面地了解组织的发展过程,因为它们有助于解释一个组织是如何因其变革马达的作用而在其生命周期中衰退的,以及如何通过实施转型变革来克服这种衰退。本文提出的五变化运动模型的使用将深入了解一个组织的发展过程,并有助于其进一步的理论和实证研究。
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引用次数: 0
Public Sector Entrepreneurship: Scientific Mapping and Research Agenda 公共部门企业家精神:科学测绘和研究议程
IF 1.9 Q3 MANAGEMENT Pub Date : 2022-11-01 DOI: 10.2478/orga-2022-0017
Michael O. Olumekor
Abstract Background and Purpose: The concept of entrepreneurship within the public sector is one of the most fiercely debated areas of entrepreneurial research. It has been studied across several academic disciplines such as in management, public administration and political economy, among others. However, while academic output has increased, we found no prior studies providing a clear mapping of the field. Therefore, this research sought to comprehensively examine all peer reviewed articles on public sector entrepreneurship. Methods: Using the Scopus scientific database, our analysis included 133 articles from 1982 to 2022. Following a thorough manual review process, we used VOSviewer to provide a mapping of the field, before identifying research gaps and suggesting directions for future research. Our scientific mapping revealed the leading and emerging thematic clusters in the field. Results: Our results revealed that the leading themes in public sector entrepreneurship include innovation, entrepreneurship, public sector, governance, reinventing government, and public organisations, while emerging trends include public health entrepreneurship, public health innovation, public choice, sustainability, and entrepreneurial orientation, among others. Conclusion: Our research provides useful insights to all researchers interested in examining entrepreneurship within the public sector or in non-profit organisations.
摘要背景和目的:公共部门创业的概念是创业研究中争论最激烈的领域之一。它已经在管理、公共行政和政治经济学等多个学科中进行了研究。然而,尽管学术产出有所增加,但我们发现之前的研究没有提供该领域的清晰地图。因此,本研究试图全面审查所有关于公共部门创业的同行评审文章。方法:使用Scopus科学数据库,我们的分析包括1982年至2022年的133篇文章。在彻底的手动审查过程之后,我们使用VOSviewer提供了该领域的地图,然后确定了研究差距并为未来的研究提出了方向。我们的科学测绘揭示了该领域领先和新兴的专题组。结果:我们的研究结果显示,公共部门创业的主要主题包括创新、创业、公共部门、治理、重塑政府和公共组织,而新兴趋势包括公共卫生创业、公共卫生创新、公共选择、可持续性和创业导向等。结论:我们的研究为所有有兴趣研究公共部门或非营利组织创业的研究人员提供了有用的见解。
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引用次数: 4
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Organizacija
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