Purpose: Our research objective is to perform a descriptive analysis of the information on intangible assets disclosed by Spanish banks indexed on the IBEX 35 as a step prior to the creation of which allows us to eventually create a specific disclosure index for this type of content during 2010-2012, the most critical years of the crisis in Spain. Design/methodology/approach: In a first section of the methodology, it has been carried out a content analysis using five categories that cover all the terms that were considered the most relevant in the literature on intangible assets: concepts of intellectual capital, human capital, structural capital, relational capital and usefulness of information. This information has been the basis for the design of an index by categories and global as a second part of the methodological design. Findings: Our results found that the disclosure level of Spanish financial entities in terms of intangibles is reduced with an aggregate index of intangible assets of 0.2698 (between 0 and 1). Although, within the categories proposed it can be highlighted the priority role of the usefulness information index followed by the relational and human capital indexes. Research limitations/implications: The study focuses on 2010 to 2012, which conditions and justifies the results obtained for a period of crisis such as the one analyzed. Practical implications: Our results confirm that the financial entities have not bet for the use of the disclosure of information on intangibles during the crisis despite their potential value in order to guarantee a competitive business performance. Social implications: Managers of financial institutions may have a comparative vision of the disclosure of intangibles and adopt future disclosure policies that consider the value of this information. Originality/value: As the main contribution, this paper incorporates the results of a specific index on intangibles (both globally and specifically for 5 categories) for financial institutions. Our results open future lines of research that analyze why not use this information for competitive purposes and, specifically, to gain confidence in a context as difficult as that experienced in the years of crisis studied.
{"title":"The intangible index in bank management","authors":"F. Castilla Polo, Consuelo Ruíz Rodríguez","doi":"10.3926/ic.1366","DOIUrl":"https://doi.org/10.3926/ic.1366","url":null,"abstract":"Purpose: Our research objective is to perform a descriptive analysis of the information on intangible assets disclosed by Spanish banks indexed on the IBEX 35 as a step prior to the creation of which allows us to eventually create a specific disclosure index for this type of content during 2010-2012, the most critical years of the crisis in Spain. Design/methodology/approach: In a first section of the methodology, it has been carried out a content analysis using five categories that cover all the terms that were considered the most relevant in the literature on intangible assets: concepts of intellectual capital, human capital, structural capital, relational capital and usefulness of information. This information has been the basis for the design of an index by categories and global as a second part of the methodological design. Findings: Our results found that the disclosure level of Spanish financial entities in terms of intangibles is reduced with an aggregate index of intangible assets of 0.2698 (between 0 and 1). Although, within the categories proposed it can be highlighted the priority role of the usefulness information index followed by the relational and human capital indexes. Research limitations/implications: The study focuses on 2010 to 2012, which conditions and justifies the results obtained for a period of crisis such as the one analyzed. Practical implications: Our results confirm that the financial entities have not bet for the use of the disclosure of information on intangibles during the crisis despite their potential value in order to guarantee a competitive business performance. Social implications: Managers of financial institutions may have a comparative vision of the disclosure of intangibles and adopt future disclosure policies that consider the value of this information. Originality/value: As the main contribution, this paper incorporates the results of a specific index on intangibles (both globally and specifically for 5 categories) for financial institutions. Our results open future lines of research that analyze why not use this information for competitive purposes and, specifically, to gain confidence in a context as difficult as that experienced in the years of crisis studied.","PeriodicalId":45252,"journal":{"name":"Intangible Capital","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2019-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90159675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The articles presented in this issue of Intangible Capital form part of the set of contributions that were submitted for the consideration of those attending the V ACCID and APC Conference: New tendencies in Accounting, Control and Finances, which was held at the University of Vic-Central University of Catalonia on June 1, 2018.
{"title":"Special issue: V Workshop ACCID","authors":"J. Rabaseda","doi":"10.3926/ic.1532","DOIUrl":"https://doi.org/10.3926/ic.1532","url":null,"abstract":"The articles presented in this issue of Intangible Capital form part of the set of contributions that were submitted for the consideration of those attending the V ACCID and APC Conference: New tendencies in Accounting, Control and Finances, which was held at the University of Vic-Central University of Catalonia on June 1, 2018.","PeriodicalId":45252,"journal":{"name":"Intangible Capital","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2019-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75509443","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: This work intends to establish a new methodology to quantitatively measure the initial position and evolution of outsourcing in a public administration. Design/methodology: Product of the generalization of a methodological tool based on the fuzzy set theory "index of maximum and minimum level," a method is designed to evaluate the evolution of the positioning of outsourcing in a public administration. Contributions/results: The proposed model that is presented opens up the possibility to study the evolution of public administration in terms of the actions that have been taken to reach an ideal outsourcing position, which would allow managers to create points of control at various stages to ensure the success of the actions taken. Limitations: The limitations to the proposed method are directly related to the cases established in the fuzzy set theory. As an example, having to choose a specific value for the ideal values in an outsourcing strategy implies a regression to the concept of certainty. The work shows no examples of how to overcome these problems, although it does offer some ideas on how to minimize them. Practical implications: This work offers a tool to help determine the degree to which the objectives have been reached that are established within a public administration with regard to actions associated with outsourcing. Social implications: The ability to establish a distance from an ideal value means that citizens can numerically analyze whether the actions taken by the management team have improved or worsened the position of the public administration in terms of its outsourcing actions. Originality/added value: The work offers two original proposals. First, it offers an expansion of an index customarily used to calculate the distance from an ideal position. Second, it offers a context in which to demonstrate the usefulness of the index.
{"title":"Evolutionary positioning of outsourcing in the local public administration","authors":"Carles López, Salvador Linares, Josep Viñas","doi":"10.3926/ic.1352","DOIUrl":"https://doi.org/10.3926/ic.1352","url":null,"abstract":"Purpose: This work intends to establish a new methodology to quantitatively measure the initial position and evolution of outsourcing in a public administration. Design/methodology: Product of the generalization of a methodological tool based on the fuzzy set theory \"index of maximum and minimum level,\" a method is designed to evaluate the evolution of the positioning of outsourcing in a public administration. Contributions/results: The proposed model that is presented opens up the possibility to study the evolution of public administration in terms of the actions that have been taken to reach an ideal outsourcing position, which would allow managers to create points of control at various stages to ensure the success of the actions taken. Limitations: The limitations to the proposed method are directly related to the cases established in the fuzzy set theory. As an example, having to choose a specific value for the ideal values in an outsourcing strategy implies a regression to the concept of certainty. The work shows no examples of how to overcome these problems, although it does offer some ideas on how to minimize them. Practical implications: This work offers a tool to help determine the degree to which the objectives have been reached that are established within a public administration with regard to actions associated with outsourcing. Social implications: The ability to establish a distance from an ideal value means that citizens can numerically analyze whether the actions taken by the management team have improved or worsened the position of the public administration in terms of its outsourcing actions. Originality/added value: The work offers two original proposals. First, it offers an expansion of an index customarily used to calculate the distance from an ideal position. Second, it offers a context in which to demonstrate the usefulness of the index.","PeriodicalId":45252,"journal":{"name":"Intangible Capital","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2019-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77081579","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Objective: Our objective is to analyze the influence that the type of CEO has on the management of listed family businesses in Spain, distinguishing between whether the CEO is a family member or not. The study mainly focuses on his/her influence on levels of profitability. Design/methodology: During de period from, 2012 to 2016, with data coming from Iberian Balance Sheet Analysis System (SABI) database. To analyze the effects of the CEOs on family businesses, we carried out two kinds of analyses. First, a univariate analysis that allowed us to identify differences regarding profitability, financial structure, growth, and dividend payout policies, and secondly, a linear regression model to see the influence—as well as the effect and significance—that variables, including the type CEO, had on profitability. Findings: Our results show the existence of a double effect on the profitability of family businesses of having an outside CEO. First, there is a statistically significant negative effect that is derived from the non-family CEOs’ increased propensity to take on debt, and secondly, there is a positive causal effect on businesses’ profitability that has to do with the different management styles that outside CEOs bring to the table, as they are more focused on profits. The results support the importance of having non-family CEOs in listed family businesses in Spain. Research limitations/implications: Our study focused on family businesses listed on the Spanish stock market, which means that the number of companies that were analyzed was reduced and the results cannot be extended to other kinds of businesses. However, this fact did enable us to get more high-quality data and focus on a specific field that was appropriate for considering the problem we proposed. Originality/value: While many studies have compared the performance of family businesses with that of non-family businesses, few have considered that family businesses are not homogeneous and that they have different management styles. And, These styles are determined by the type of CEO that is leading the company; this fact is analyzed empirically in this article.
{"title":"The influence of the CEO in listed family businesses","authors":"J. L. Gallizo, L. Sánchez, Jordi Moreno","doi":"10.3926/ic.1353","DOIUrl":"https://doi.org/10.3926/ic.1353","url":null,"abstract":"Objective: Our objective is to analyze the influence that the type of CEO has on the management of listed family businesses in Spain, distinguishing between whether the CEO is a family member or not. The study mainly focuses on his/her influence on levels of profitability. Design/methodology: During de period from, 2012 to 2016, with data coming from Iberian Balance Sheet Analysis System (SABI) database. To analyze the effects of the CEOs on family businesses, we carried out two kinds of analyses. First, a univariate analysis that allowed us to identify differences regarding profitability, financial structure, growth, and dividend payout policies, and secondly, a linear regression model to see the influence—as well as the effect and significance—that variables, including the type CEO, had on profitability. Findings: Our results show the existence of a double effect on the profitability of family businesses of having an outside CEO. First, there is a statistically significant negative effect that is derived from the non-family CEOs’ increased propensity to take on debt, and secondly, there is a positive causal effect on businesses’ profitability that has to do with the different management styles that outside CEOs bring to the table, as they are more focused on profits. The results support the importance of having non-family CEOs in listed family businesses in Spain. Research limitations/implications: Our study focused on family businesses listed on the Spanish stock market, which means that the number of companies that were analyzed was reduced and the results cannot be extended to other kinds of businesses. However, this fact did enable us to get more high-quality data and focus on a specific field that was appropriate for considering the problem we proposed. Originality/value: While many studies have compared the performance of family businesses with that of non-family businesses, few have considered that family businesses are not homogeneous and that they have different management styles. And, These styles are determined by the type of CEO that is leading the company; this fact is analyzed empirically in this article.","PeriodicalId":45252,"journal":{"name":"Intangible Capital","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2019-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78316937","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Laia Pié, Isaac Bonillo, Judit Barcelo, Laura Fabregat-Aibar
Purpose: Analyse some of the financial ratios to see the impact of the economic crisis on 5-star hotels in Spain.Design/methodology/approach: The information needed to write this article was taken from the Iberian Balance Sheet Analysis System (SABI), the Hotel Occupancy Survey published periodically by the National Statistics Institute, the IDESCAT and the official websites of the hotels analysed.Findings and Originality/value: The results obtained show how the financial crisis did not have a direct impact on luxury hotels, but on the contrary, they continue to increase their success thanks to the best continuous strategies. One test is the luxury hotels that were created in Barcelona and Madrid between 2008 and 2011. The work shows that it does not take into account for a hotel chain to have more than one luxury hotel in the same city, since one both of them may end up showing financial losses. It is also found that it is important to determine the number of rooms that the hotel must have in order to avoid construction costs and to have the maximum efficiency.Research limitations/implications: The study has the problem of not updating the SABI database. In some cases, the information has not been updated since 1990.Practical implications: The result that luxury hotels can cover the fixed assets coefficient with their equity. At the same time, it supports the importance of making a better forecast of the number of rooms in order to help them have a better financing.Social implications: It supports the importance of a single luxury hotel in the same hotel chain in the same city and of making good strategic planning in order to improve the results of financial ratios.Originality/value: The article helps explain how the tourist model in Spain has changed since the beginning of the financial crisis.
{"title":"Analysis of some economic-financial ratios to analyse the financial crisis in five-star hotels in Barcelona and Madrid","authors":"Laia Pié, Isaac Bonillo, Judit Barcelo, Laura Fabregat-Aibar","doi":"10.3926/ic.1361","DOIUrl":"https://doi.org/10.3926/ic.1361","url":null,"abstract":"Purpose: Analyse some of the financial ratios to see the impact of the economic crisis on 5-star hotels in Spain.Design/methodology/approach: The information needed to write this article was taken from the Iberian Balance Sheet Analysis System (SABI), the Hotel Occupancy Survey published periodically by the National Statistics Institute, the IDESCAT and the official websites of the hotels analysed.Findings and Originality/value: The results obtained show how the financial crisis did not have a direct impact on luxury hotels, but on the contrary, they continue to increase their success thanks to the best continuous strategies. One test is the luxury hotels that were created in Barcelona and Madrid between 2008 and 2011. The work shows that it does not take into account for a hotel chain to have more than one luxury hotel in the same city, since one both of them may end up showing financial losses. It is also found that it is important to determine the number of rooms that the hotel must have in order to avoid construction costs and to have the maximum efficiency.Research limitations/implications: The study has the problem of not updating the SABI database. In some cases, the information has not been updated since 1990.Practical implications: The result that luxury hotels can cover the fixed assets coefficient with their equity. At the same time, it supports the importance of making a better forecast of the number of rooms in order to help them have a better financing.Social implications: It supports the importance of a single luxury hotel in the same hotel chain in the same city and of making good strategic planning in order to improve the results of financial ratios.Originality/value: The article helps explain how the tourist model in Spain has changed since the beginning of the financial crisis.","PeriodicalId":45252,"journal":{"name":"Intangible Capital","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2019-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82676025","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: This paper aims to provide a comprehensive overview of literature related to corporate bankruptcy prediction, to investigate and address the link between different authors (co-authorship), and to identify the primary models and methods that are used and studied by authors of this area in the past five decades.Design/methodology/approach: A systematic literature review (SLR) has been conducted, using the Scopus database for identifying core international academic papers related to the established research topic from the year 1968 to 2017.Findings: It has been verified, firstly, that bankruptcy prediction in the corporate world is a field of growing interest, as the number of papers has increased significantly, especially after 2008 global financial crisis, demonstrating the importance of this topic for corporate firms. Secondly, it should be mentioned that there is little co-authorship in this researching area, as the researchers with a lot of influence were basically not working together during the last five decades. Thirdly, it has been identified that the two most frequently used and studied models in bankruptcy prediction area are Logistic Regression (Logit) and Neural Network. However, there are many other innovative methods as machine learning models applied in this field lately due to the emerging technology of computer science and artificial intelligence.Originality/value: We applied the SLR approach that allows a better view of the academic contribution related to the corporate bankruptcy prediction; this contributes as the link among different elements of the concept studied, and it demonstrates the growing interest in this area.
{"title":"An overview of bankruptcy prediction models for corporate firms: A Systematic literature review","authors":"Yin Shi, Xiaoni Li","doi":"10.3926/ic.1354","DOIUrl":"https://doi.org/10.3926/ic.1354","url":null,"abstract":"Purpose: This paper aims to provide a comprehensive overview of literature related to corporate bankruptcy prediction, to investigate and address the link between different authors (co-authorship), and to identify the primary models and methods that are used and studied by authors of this area in the past five decades.Design/methodology/approach: A systematic literature review (SLR) has been conducted, using the Scopus database for identifying core international academic papers related to the established research topic from the year 1968 to 2017.Findings: It has been verified, firstly, that bankruptcy prediction in the corporate world is a field of growing interest, as the number of papers has increased significantly, especially after 2008 global financial crisis, demonstrating the importance of this topic for corporate firms. Secondly, it should be mentioned that there is little co-authorship in this researching area, as the researchers with a lot of influence were basically not working together during the last five decades. Thirdly, it has been identified that the two most frequently used and studied models in bankruptcy prediction area are Logistic Regression (Logit) and Neural Network. However, there are many other innovative methods as machine learning models applied in this field lately due to the emerging technology of computer science and artificial intelligence.Originality/value: We applied the SLR approach that allows a better view of the academic contribution related to the corporate bankruptcy prediction; this contributes as the link among different elements of the concept studied, and it demonstrates the growing interest in this area.","PeriodicalId":45252,"journal":{"name":"Intangible Capital","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2019-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74980304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Núria Arimany-Serrat, Anna Sabata-Aliberch, Clara De Uribe Salazar
Purpose : Analyse the financial and non-financial information (Corporate Social Responsibility) of passenger transport companies in the Barcelona metropolitan area due to the economic, environmental and social impact of this sector. Design/methodology/approach y : The study uses the analysis of financial statements and an exploratory methodology of the non-financial indicators of passenger transport companies in the Barcelona metropolitan area (Busmet), as well as a validated CSR questionnaire. Financial and non-financial indicators of these companies are used to assess the integrated information, especially Corporate Social Responsibility. Findings : The results show that transport companies have significant challenges in Corporate Social Responsibility since companies in the transport sector contribute significantly to the CO2 emissions that negatively affect the environment. Limitations : The study is focused on a small group of companies and we would like to extend it to goods and passenger transport companies with a wider and more representative sample of the population, due to the economic and social significance of the sector. Originality/value : There are few studies that refer to Corporate Social Responsibility in passenger transport companies, and it is a means of transport that has a significant economic and environmental impact on any city or metropolitan area, subject to diverse changes owing to innovation and current technological advances. The study helps to highlight the importance of the CSR of transport companies.
{"title":"Corporate Social Responsibility in passenger transport companies","authors":"Núria Arimany-Serrat, Anna Sabata-Aliberch, Clara De Uribe Salazar","doi":"10.3926/ic.1356","DOIUrl":"https://doi.org/10.3926/ic.1356","url":null,"abstract":"Purpose : Analyse the financial and non-financial information (Corporate Social Responsibility) of passenger transport companies in the Barcelona metropolitan area due to the economic, environmental and social impact of this sector. Design/methodology/approach y : The study uses the analysis of financial statements and an exploratory methodology of the non-financial indicators of passenger transport companies in the Barcelona metropolitan area (Busmet), as well as a validated CSR questionnaire. Financial and non-financial indicators of these companies are used to assess the integrated information, especially Corporate Social Responsibility. Findings : The results show that transport companies have significant challenges in Corporate Social Responsibility since companies in the transport sector contribute significantly to the CO2 emissions that negatively affect the environment. Limitations : The study is focused on a small group of companies and we would like to extend it to goods and passenger transport companies with a wider and more representative sample of the population, due to the economic and social significance of the sector. Originality/value : There are few studies that refer to Corporate Social Responsibility in passenger transport companies, and it is a means of transport that has a significant economic and environmental impact on any city or metropolitan area, subject to diverse changes owing to innovation and current technological advances. The study helps to highlight the importance of the CSR of transport companies.","PeriodicalId":45252,"journal":{"name":"Intangible Capital","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2019-10-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77489733","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Amable Juarez-Tarraga, C. Santandreu-Mascarell, J. Marin-Garcia
Purpose: This study examines whether high involvement work programs (HIWP) are included in, and respond to, the priorities of HR managers in organizations. We analyze reports to identify the main concerns for managers, and compare the solutions implemented to address them, to evaluate the extent to which HIWP are adopted to meet these challenges.Design/methodology/approach: To conduct this study we carried out a systematic literature review, selecting reports by consulting firms and human resource management associations.Findings: Our key findings from this research suggest that HIWP are used as a lever for change to meet the challenges faced by HR managers in organizations, the most urgent of which are talent management and improving leadership.Research limitations/implications: The paper identifies possible lines of research that respond specifically to the interests of the professional ambit and would be better appreciated by HR managers in companiesPractical implications: The issues raised are relevant to HR professionals, allowing them to compare their priorities against those of managers occupying similar positions, and to view a selection of the most commonly used programs to solve priority problems. This enables HRMs to plan ahead and prepare by providing them with an overview of the most important challenges they have to face.Originality/value: On the one hand in the professional arena, as they provide professionals with an overview of the challenges they face, so they can plan optimal HR management programs, work methods geared and identify improvement opportunities. And on the other hand, in the academic sphere, our study opens possible future research lines that may contribute to the development of the profession, identify research lines that genuinely address the concerns of professionals and could help reduce the gap that some researchers have identified between the academic and professional spheres.
{"title":"What are the main concerns of human resource managers in organizations?","authors":"Amable Juarez-Tarraga, C. Santandreu-Mascarell, J. Marin-Garcia","doi":"10.3926/IC.1342","DOIUrl":"https://doi.org/10.3926/IC.1342","url":null,"abstract":"Purpose: This study examines whether high involvement work programs (HIWP) are included in, and respond to, the priorities of HR managers in organizations. We analyze reports to identify the main concerns for managers, and compare the solutions implemented to address them, to evaluate the extent to which HIWP are adopted to meet these challenges.Design/methodology/approach: To conduct this study we carried out a systematic literature review, selecting reports by consulting firms and human resource management associations.Findings: Our key findings from this research suggest that HIWP are used as a lever for change to meet the challenges faced by HR managers in organizations, the most urgent of which are talent management and improving leadership.Research limitations/implications: The paper identifies possible lines of research that respond specifically to the interests of the professional ambit and would be better appreciated by HR managers in companiesPractical implications: The issues raised are relevant to HR professionals, allowing them to compare their priorities against those of managers occupying similar positions, and to view a selection of the most commonly used programs to solve priority problems. This enables HRMs to plan ahead and prepare by providing them with an overview of the most important challenges they have to face.Originality/value: On the one hand in the professional arena, as they provide professionals with an overview of the challenges they face, so they can plan optimal HR management programs, work methods geared and identify improvement opportunities. And on the other hand, in the academic sphere, our study opens possible future research lines that may contribute to the development of the profession, identify research lines that genuinely address the concerns of professionals and could help reduce the gap that some researchers have identified between the academic and professional spheres.","PeriodicalId":45252,"journal":{"name":"Intangible Capital","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2019-05-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75154138","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: The goal of this research is to describe the customer’s purchase path in different shopping channels and to identify which are the trigger factors that motivate the choice of every shopping channel. The description of the factors that motivate this seamless experience across all channels will provide brands with knowledge about how to improve their strategic approach to engagement, belonging and retention of customers.Design/methodology/approach: This paper builds propositions about the trigger factors for shopping channel choice based on thirty reports from the main consultancy companies made during the last five years and coded regarding the main topics highlighted in the literature. Findings: The findings of this study indicate that there are common trigger factors for every shopping channel and for every stage of the purchase path.Research limitations / implications: The data are from different countries, segments and products although they show common patterns.Originality/value: To date, little research in a complete vision of the shopping paths has been done. The definition of the different paths and the trigger factors associated to each one is unique and will help further research in this area.
{"title":"Trigger factors in brick and click shopping","authors":"Mage Marmol, Vicenc Fernandez","doi":"10.3926/IC.1364","DOIUrl":"https://doi.org/10.3926/IC.1364","url":null,"abstract":"Purpose: The goal of this research is to describe the customer’s purchase path in different shopping channels and to identify which are the trigger factors that motivate the choice of every shopping channel. The description of the factors that motivate this seamless experience across all channels will provide brands with knowledge about how to improve their strategic approach to engagement, belonging and retention of customers.Design/methodology/approach: This paper builds propositions about the trigger factors for shopping channel choice based on thirty reports from the main consultancy companies made during the last five years and coded regarding the main topics highlighted in the literature. Findings: The findings of this study indicate that there are common trigger factors for every shopping channel and for every stage of the purchase path.Research limitations / implications: The data are from different countries, segments and products although they show common patterns.Originality/value: To date, little research in a complete vision of the shopping paths has been done. The definition of the different paths and the trigger factors associated to each one is unique and will help further research in this area.","PeriodicalId":45252,"journal":{"name":"Intangible Capital","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2019-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90148107","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
María del Carmen Peces Prieto, María Amalia Trillo Holgado
Purpose: This paper analyzes the influence of relational capital in business internationalization, focusing on university spin-offs. Design/methodology/approach: A literature review based on the theories of relational capital and networking from an international perspective. A theoretic model is then developed. Findings and originality/value: The analyses in this paper show that relational capital influences the internationalization of university spin-offs in a positive manner. In addition, the firm’s performance in its international activities depends on its capabilities to create and maintain relationships with the relational capital agents. Research limitations/implications: This is a theoretical paper; because of this, it would be advisable to complete it using a hybrid methodology, i.e., qualitative and quantitative analyses. Moreover, it would be useful to consider other sectors besides the technology sector. Practical implications: Following the literature review, which is limited to studies that jointly address these issues, a strategic analysis tool is developed that aims to improve the management of the relational capital to create value. This is carried out as part of the decision-making process related to the effect and links among the elements of the aforementioned capital, taking into account an international perspective. Social implications: In the current globalized economy, intangible management is more important than it used to be, in order to obtain competitive advantages in the business world. Furthermore, internationalization becomes an escape route in the face of a difficult economic situation, in which small companies must overcome significant problems in the local market. Originality/value: Nowadays, business internationalization is very important, and in this context, relational capital management plays a critical role in achieving competitive advantages. In spite of this, the literature review is restricted to studies that jointly address both issues (relational capital and internationalization). This makes for an interesting challenge, which is what this paper attempts to examine, through application in one of the most influential sectors in economic development.
{"title":"The influence of relational capital and networking on the internationalization of the university spin-off","authors":"María del Carmen Peces Prieto, María Amalia Trillo Holgado","doi":"10.3926/IC.1186","DOIUrl":"https://doi.org/10.3926/IC.1186","url":null,"abstract":"Purpose: This paper analyzes the influence of relational capital in business internationalization, focusing on university spin-offs. Design/methodology/approach: A literature review based on the theories of relational capital and networking from an international perspective. A theoretic model is then developed. Findings and originality/value: The analyses in this paper show that relational capital influences the internationalization of university spin-offs in a positive manner. In addition, the firm’s performance in its international activities depends on its capabilities to create and maintain relationships with the relational capital agents. Research limitations/implications: This is a theoretical paper; because of this, it would be advisable to complete it using a hybrid methodology, i.e., qualitative and quantitative analyses. Moreover, it would be useful to consider other sectors besides the technology sector. Practical implications: Following the literature review, which is limited to studies that jointly address these issues, a strategic analysis tool is developed that aims to improve the management of the relational capital to create value. This is carried out as part of the decision-making process related to the effect and links among the elements of the aforementioned capital, taking into account an international perspective. Social implications: In the current globalized economy, intangible management is more important than it used to be, in order to obtain competitive advantages in the business world. Furthermore, internationalization becomes an escape route in the face of a difficult economic situation, in which small companies must overcome significant problems in the local market. Originality/value: Nowadays, business internationalization is very important, and in this context, relational capital management plays a critical role in achieving competitive advantages. In spite of this, the literature review is restricted to studies that jointly address both issues (relational capital and internationalization). This makes for an interesting challenge, which is what this paper attempts to examine, through application in one of the most influential sectors in economic development.","PeriodicalId":45252,"journal":{"name":"Intangible Capital","volume":null,"pages":null},"PeriodicalIF":1.2,"publicationDate":"2019-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79250582","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：