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THE ANALYSIS OF STRATEGIC MANAGEMENT AT CIPTO MANGUNKUSUMO HOSPITAL AS A TEACHING HOSPITAL, UNIVERSITAS INDONESIA 印度尼西亚大学 CIPTO MANGUNKUSUMO 医院作为教学医院的战略管理分析
IF 2.7 Q3 BUSINESS Pub Date : 2023-07-25 DOI: 10.56943/joe.v2i3.341
Oviani Agustina, Dra. Siti Safaria
The effectiveness in improving academic quality in universities is determined by good and practical management. Universities must have a quality management strategy to provide high-quality education. Therefore, this research aims to analyze the activities that occur at the Universitas Indonesia in improving the quality of its management that facilitates students’ both academic and non-academic activities. This research is a descriptive qualitative approach that focus to observe and analyze existing strategies at the Faculty of Medicine, Universitas Indonesia. This research also provides the recommendations for alternative strategies to achieve a competitive advantage. This research is using data analysis from interviews and formulating business strategies through 3 steps. The result of this research is in Medicine faculty of Universitas Indonesia already has a good corporate branding as an opportunity to increase promotion; develop more aggressive advertising; adjusting the market share for growing; and become more loyal in the term of  service and quality of the Medicine faculty of Universitas Indonesia.
提高大学学术质量的成效取决于良好务实的管理。大学必须制定质量管理战略,以提供高质量的教育。因此,本研究旨在分析印度尼西亚大学(Universitas Indonesia)在提高其管理质量以促进学生学术和非学术活动方面所开展的活动。本研究采用描述性定性方法,重点观察和分析印度尼西亚大学医学院的现有策略。本研究还为实现竞争优势的替代战略提供了建议。本研究采用访谈数据分析,通过三个步骤制定业务战略。研究结果表明,印尼大学医学系已拥有良好的企业品牌,可以以此为契机加大宣传力度,开发更积极的广告,调整市场份额以促进增长,并在服务和质量方面提高印尼大学医学系的忠诚度。
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引用次数: 0
THE DETERMINANTS AND IMPLEMENTATION OF RISK-BASED CAPITAL ON THE FINANCIAL PERFORMANCE OF INSURANCE COMPANIES IN INDONESIA 风险资本对印度尼西亚保险公司财务业绩的决定因素和实施情况
IF 2.7 Q3 BUSINESS Pub Date : 2023-07-11 DOI: 10.56943/joe.v2i3.340
Yaudil Hery, H. Hady, R. J. Arsjah
The insurance company is one of the pillars in supporting economic growth. In Indonesia, insurance companies are required to report their solvency ratio to the government on a regular basis. Therefore, the objective of this research is to assess the effect of retention, investment assets, leverage, technical reserves and maturity mismatch on Risk Based Capital (RBC) and financial performance of insurance companies in Indonesia. This research is a quantitative approach using panel data regression method. The population of this research is companies in the insurance industrial sector in 2014-2018. The sample used in this research was 91 insurance companies. This research used secondary data obtained from financial reports published in print media and company websites during 2014-2018. The results of this research indicate that retention and investment assets have a positive effect on risk-based capital (RBC) and the financial performance of insurance companies. While leverage has no effect on risk-based capital (RBC) or financial performance of insurance companies. On the other hand, the technical reserve variable only affects the financial performance of insurance companies but has no effect on the company’s risk-based capital. In addition, the maturity mismatch variable indicates a negative effect on risk-based capital but has no effect on the financial performance of insurance companies. Meanwhile, risk-based capital affects the financial performance of insurance in Indonesia.
保险公司是支持经济增长的支柱之一。在印度尼西亚,保险公司必须定期向政府报告其偿付能力比率。因此,本研究的目的是评估自留额、投资资产、杠杆率、技术储备和期限错配对印尼保险公司风险资本(RBC)和财务业绩的影响。本研究采用面板数据回归法进行定量研究。研究对象为 2014-2018 年保险行业的公司。本研究使用的样本为 91 家保险公司。本研究使用的二手数据来自 2014-2018 年期间在平面媒体和公司网站上发布的财务报告。研究结果表明,留存资产和投资资产对保险公司的风险资本(RBC)和财务绩效有积极影响。而杠杆率对保险公司的风险资本(RBC)和财务绩效没有影响。另一方面,技术储备变量只影响保险公司的财务绩效,但对公司的风险资本没有影响。此外,期限错配变量对风险资本有负面影响,但对保险公司的财务绩效没有影响。同时,风险资本影响印度尼西亚保险业的财务绩效。
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引用次数: 0
THE DETERMINANTS OF INDIVIDUAL PERFORMANCE IN TALENT MANAGEMENT AND EMPLOYEE MANAGEMENT THROUGH JOB SATISFACTION 人才管理中个人绩效的决定因素和通过工作满意度进行员工管理
IF 2.7 Q3 BUSINESS Pub Date : 2023-07-06 DOI: 10.56943/joe.v2i3.338
Muhammad Fauzi Haidar Hilmy
Talent management and employee management is one of the crucial factor in the company since they are determine the success and company balance in the future. In addition, the employee who have high motivation in doing his wirk is increasing his job satisfaction in the company itself. The objective of this research is to determine the influence of talent management and employee engagement on job satisfaction and individual performance, both partially and simultaneously. The population consists of employees working in mineral and coal industry at PT ABC, and the survey was conducted the LinkedIn platform. The data collection was using non-probability sampling methods, specifically convenience sampling through the questionnaire. The data analysis was using multiple linear regression analysis and path analysis. The results of this research indicate that talent management and employee engagement, both partially and simultaneously, have a significant influence on job satisfaction. Furthermore, talent management and employee engagement, both partially and simultaneously, affect individual performance among employees in the mineral and coal industry.
人才管理和员工管理是公司的关键因素之一,因为它们决定着公司未来的成功和平衡。此外,员工工作积极性高,也会提高其在公司的工作满意度。本研究的目的是确定人才管理和员工敬业度对工作满意度和个人绩效的部分和同时影响。调查对象包括在 PT ABC 矿产和煤炭行业工作的员工,调查通过 LinkedIn 平台进行。数据收集采用非概率抽样方法,特别是通过问卷进行便利抽样。数据分析采用多元线性回归分析和路径分析。研究结果表明,人才管理和员工敬业度同时对工作满意度产生重要影响。此外,人才管理和员工敬业度部分地和同时地影响着矿产和煤炭行业员工的个人绩效。
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引用次数: 0
THE IMPLEMENTATION OF MANDATORY OR VOLUNTARY FOR CORPORATE SOCIAL RESPONSIBILITY: A SYSTEMATIC LITERATURE REVIEW 企业实施强制性或自愿性社会责任:系统的文献综述
IF 2.7 Q3 BUSINESS Pub Date : 2023-07-04 DOI: 10.56943/joe.v2i3.337
Cut Nurul Tasya Putri, Finka Azzahra Utami Masse, Sambas Ade Kesuma
CSR (Corporate Social Responsibility) is the responsibility of a company for the impact of their decisions and activities on society and the environment through open and ethical behavior. The existence of companies in the midst of society contributes to the national problem of unemployment. The implementation of CSR in Indonesia is still not transparent whether it is voluntary or mandatory. However, this research does not only discuss the Indonesian side, but globally in several countries from 2007-2023. Therefore, this research aims to find out the implementation of mandatory or voluntary CSR in Indonesia and some countries. The method used is systematic literature review. The result of this research is voluntary CSR is still commonly used in various countries, including developing countries, even though some countries have regulated mandatory CSR by law. However, voluntary CSR is still practiced because the law is not enough for companies to implement mandatory CSR. Companies will be more stable if they implement mandatory and voluntary CSR in a balanced way in order to consider the interests of stakeholders, the company, the environment and society.
CSR(企业社会责任)是公司通过开放和道德行为对其决策和活动对社会和环境的影响所承担的责任。公司在社会中的存在助长了全国性的失业问题。企业社会责任在印尼的实施,无论是自愿的还是强制性的,仍然不透明。然而,这项研究不仅讨论了印尼方面,而且从2007-2023年全球几个国家。因此,本研究旨在找出印度尼西亚和一些国家强制性或自愿性企业社会责任的实施情况。采用系统文献法。本研究的结果是,尽管一些国家通过法律规定了强制性的企业社会责任,但自愿性企业社会责任在包括发展中国家在内的许多国家仍然普遍使用。然而,自愿性的企业社会责任仍然在实践,因为法律还不足以让企业实施强制性的企业社会责任。在兼顾利益相关者、企业、环境和社会利益的前提下,以平衡的方式实施强制性和自愿性的企业社会责任,企业会更加稳定。
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引用次数: 0
EARNINGS MANAGEMENT IN CORPORATE GOVERNANCE: A SYSTEMATIC LITERATURE REVIEW 公司治理中的盈余管理:一个系统的文献综述
IF 2.7 Q3 BUSINESS Pub Date : 2023-06-28 DOI: 10.56943/joe.v2i2.334
Mellinda Sri Wardani, Yolanda Angel Sabatani Dolok Saribu, Sambas Ade Kesuma
Increased profits will attract shareholders. In order to attract their attention, companies will conduct various ways about the financial health and company performance that are available in the public domain before they are publicized. Therefore, the company has the motivation to implement earnings management that can increase profits to improve its performance results. Therefore, this research aims to determine the impact of earnings management on corporate governance. This research method used a systematic literature review with Preferred Reporting Items for Systematic Reviews and Meta-analysis (PRISMA) guidelines for articles that have been published during 2010-2023. Around 170 articles were obtained from journal databases, such as Emerald Insight, Scopus, Science Direct, and others. Furthermore, data validation and testing were conducted to obtain 50 articles that could be used as the main research. The main point of this literature study is to examine the earnings management function in corporate governance in various published articles.
利润的增加将吸引股东。为了吸引他们的注意力,公司会在公开财务健康状况和公司业绩之前,通过各种方式对其进行公开。因此,公司有动机实施盈余管理,以增加利润,提高业绩。因此,本研究旨在确定盈余管理对公司治理的影响。该研究方法对2010-2023年间发表的文章使用了系统文献综述和系统综述首选报告项目和荟萃分析(PRISMA)指南。从期刊数据库中获得了大约170篇文章,如Emerald Insight、Scopus、Science Direct等。此外,还进行了数据验证和测试,获得了50篇可作为主要研究的文章。本文献研究的重点是在各种已发表的文章中考察盈余管理在公司治理中的作用。
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引用次数: 0
THE ANALYSIS OF BALANCED POLICIES IN WAQF BASED FINANCIAL MANAGEMENT ON PRIVATE HIGHER EDUCATION IN WEST JAVA 基于waqf的西爪哇私立高等教育财务管理平衡政策分析
IF 2.7 Q3 BUSINESS Pub Date : 2023-06-27 DOI: 10.56943/joe.v2i2.332
Warizal, Hari Gursida, H. Sasongko
The main problem for private universities in Indonesia is the ability to finance the institution's  operations independently and the main source of income for financing is still sourced from tuition fees paid by students. For waqf-based private universities, another problem is that assets cannot be used as collateral to obtain funding assistance from financial institutions. This situation causes waqf-based private universities to strive to manage finances properly for there is no waste and fraud. The purpose of this research was to examine the effect of transformational leadership, organizational commitment and competence of financial human resources through a balanced budget policy on the effectiveness of waqf-based private university financial management. The research method used was explanatory, and the data were collected using a questionnaire given by waqf-based private university financial leaders and staff, then analyzed using Partial Least Square (PLS) approach. The results of the research shows that balanced budget policies mediate transformational leadership, organizational commitment, financial HR competence have a positive influence on Financial Management Effectiveness as illustrated by t-statistic value (4.021) > 1.66 with a p-value (0.000) <0.05. Waqf-based private universities can increase the effectiveness of financial management through a balanced budget policy model in accordance with the characteristics of the institution supported by proper leadership, organizational commitment and competence of financial human resources which are continuously improved.
印度尼西亚私立大学的主要问题是能否独立为机构的运作提供资金,而资金的主要收入来源仍然来自学生支付的学费。对于以waqf为基础的私立大学来说,另一个问题是资产不能作为抵押,无法获得金融机构的资金援助。这种情况促使以waqf为基础的私立大学努力合理管理财务,避免浪费和欺诈。本研究旨在探讨变革型领导、组织承诺和平衡预算政策下财务人力资源胜任力对基于waqf的私立大学财务管理有效性的影响。本研究采用解释性研究方法,采用基于waqf的民办高校财务领导和教职工问卷收集数据,采用偏最小二乘法(PLS)进行分析。研究结果表明,平衡预算政策中介变革型领导、组织承诺、财务人力资源能力对财务管理有效性有正向影响,t统计值为(4.021)bb0 1.66, p值为(0.000)<0.05。以waqf为基础的私立大学可以根据学校的特点,在适当的领导、组织承诺和不断提高的财务人力资源能力的支持下,通过平衡的预算政策模式来提高财务管理的有效性。
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引用次数: 0
THE EFFECT OF BRAND IMAGE AND QUALITY SERVICE ON SAVING DECISIONS WITH COMPETITIVE ADVANTAGE AS AN INTERVENING VARIABLE AT BANK DKI MAYOR BRANCH, EAST JAKARTA 品牌形象和服务质量对具有竞争优势的储蓄决策的影响——以雅加达东部dki银行市长分行为中介变量
IF 2.7 Q3 BUSINESS Pub Date : 2023-06-26 DOI: 10.56943/joe.v2i2.287
Friska Novelina Matondang, Dr. Sri Wahyuni
Nowadays, business competition is getting more stringent, therefore a competitive strategy is needed that companies must have to survive in this business competition, especially banks in an effort to increase the number of customers. Therefore, this research was conducted to analyze the effect of brand image and quality service on saving decisions with competitive advantage as an intervening variable at Bank DKI Mayor Branch, East Jakarta. The population in this research is customers who open accounts at Bank DKI Mayor Branch, East Jakarta. The data collection method uses a survey method by filling out a questionnaire. Data analysis using the SEM (Structural Equation Modeling) software application with the AMOS program. The results of this research obtained the following results: (1) brand image has a positive and significant effect on purchasing decisions; (2) brand image has a positive and significant effect on competitive advantage; (3) service quality has a positive and significant effect on purchasing decisions; (4) service quality has a positive and significant effect on competitive advantage; and (5) purchasing decisions have a positive and significant effect on competitive advantage.
如今,商业竞争越来越激烈,因此需要一种竞争战略,企业必须在这种商业竞争中生存下来,尤其是银行,以努力增加客户数量。因此,本研究旨在分析品牌形象和优质服务对储蓄决策的影响,并将竞争优势作为干预变量。本研究中的人群是在东雅加达DKI银行市长分行开立账户的客户。数据收集方法采用填写调查表的调查方法。使用SEM(结构方程建模)软件应用程序和AMOS程序进行数据分析。本研究的结果如下:(1)品牌形象对购买决策具有积极而显著的影响;(2) 品牌形象对竞争优势具有积极而显著的影响;(3) 服务质量对采购决策具有积极而显著的影响;(4) 服务质量对竞争优势有积极而显著的影响;(5)采购决策对竞争优势具有积极而显著的影响。
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引用次数: 2
THE EFFECT OF WORK DISCIPLINE AND KNOWLEDGE SHARING ON EMPLOYEE PERFORMANCE THROUGH WORK MOTIVATION AS AN INTERVENING VARIABLE AT PETROLEUM AND GAS COMPANIES IN INDONESIA 印尼石油天然气公司工作纪律和知识共享对员工绩效的影响:工作动机作为中介变量
IF 2.7 Q3 BUSINESS Pub Date : 2023-06-12 DOI: 10.56943/joe.v2i2.323
Resty Anggraini, Prof. Dr. Dewi Susita, Dr. Christian Wiradendi
Pertamina is committed to improve the quality of its human resources, which is important for the company's business. The company is managed by a professional leadership and structure of workers, which is the result of the implementation of a structurally planned human resource development system and program. Therefore, the objective of this research is to find out the effect of work discipline and knowledge sharing on employee performance with work discipline as a mediator. This research uses quantitative methods and is conducted through structural equation modeling analysis with AMOS. The respondents involved in this research were employees of PT Pertamina Patra Niaga located at the central office, with a sample of 355 employees selected through the propotioned sampling method. The results indicated that work discipline, knowledge sharing, and work motivation have a positive effect on employee performance. In addition, work discipline and knowledge sharing have a positive effect on work motivation. Unfortunately, work motivation is not able to mediate the indirect effect between work discipline and knowledge sharing on employee performance.
Pertamina致力于提高其人力资源的质量,这对公司的业务很重要。公司由专业领导层和员工结构管理,这是实施结构规划的人力资源开发系统和计划的结果。因此,本研究的目的是以工作纪律为中介,找出工作纪律和知识共享对员工绩效的影响。本研究采用定量方法,通过AMOS结构方程建模分析进行。参与这项研究的受访者是位于中央办公室的PT Pertamina Patra Niaga的员工,通过比例抽样方法选择了355名员工。研究结果表明,工作纪律、知识共享和工作动机对员工绩效有正向影响。此外,工作纪律和知识共享对工作动机有积极影响。不幸的是,工作动机无法调节工作纪律和知识共享对员工绩效的间接影响。
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引用次数: 0
THE EFFECT OF QUALITY SERVICE AND EMOTIONAL PROXIMITY ON CUSTOMER LOYALTY AND SATISFACTION AS AN INTERVENING VARIABLE AT PT PNM CIREBON BRANCH 质量服务和情感接近对顾客忠诚和满意度的影响:作为中介变量
IF 2.7 Q3 BUSINESS Pub Date : 2023-05-25 DOI: 10.56943/joe.v2i2.311
Toto Ryan Roshadianto, Dr. Sri Wahyuni
Banks are one of the financial institutions engaged in services that can provide the 'excellent service' to compete with increasing competition. Therefore, to maintain and increase its customers, banks need to maintain a positive image within the community. Maintaining this image can be achieved through product quality, quality service, and security order. This research aims to determine the effect of quality service and emotional proximity on customer loyalty and customer satisfaction as an intervening variable at PT PNM Cirebon Branch. This research used descriptive quantitative approach with Structural Equation Modeling (SEM) using AMOS 26 program. Sobel test was conducted to determine the effect of mediation or intervening. The unit of analysis used is all customers of PT PNM Cirebon Branch who have topped up at least twice. The sample consisted of 150 respondents who filled out the questionnaire online. This research is expected to prove that quality service and emotional proximity have a positive and significant effect on customer satisfaction and loyalty.
银行是从事服务业的金融机构之一,能够提供“优质服务”,以应对日益激烈的竞争。因此,为了维护和增加客户,银行需要在社区内保持积极的形象。维护这一形象可以通过产品质量、优质服务和安全秩序来实现。本研究旨在确定优质服务和情感接近对PT PNM井里汶分行客户忠诚度和客户满意度的影响,作为干预变量。本研究使用AMOS 26程序,采用结构方程建模(SEM)的描述性定量方法。索贝尔测试是为了确定调解或干预的效果。使用的分析单位是PT PNM井里汶分公司的所有客户,他们至少加满了两次。样本由150名在线填写问卷的受访者组成。本研究旨在证明优质服务和情感接近对客户满意度和忠诚度有积极而显著的影响。
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引用次数: 0
PERISAI COMPETENCE IN INCREASING SOCIAL SECURITY ADMINISTRATOR FOR EMPLOYMENT MEMBERSHIP IN MEDAN 提高社会保障行政人员就业资格的能力
IF 2.7 Q3 BUSINESS Pub Date : 2023-05-25 DOI: 10.56943/joe.v2i2.312
Muhammad Ari Irawan, R. Wibowo, I. Sadalia
The government's efforts in providing social protection to workers is by creating department that can provide social protection to every worker in Indonesia known as Social Security Agency (BPJS) which is a public legal entity that manages 4 of the 5 social security programs in Indonesia. This research aims to analyze perisai competency strategies in increasing membership of BPJS Ketenagakerjaan in Medan. This research is located at BPJS Ketenagakerjaan Medan City Branch using thirty-nine Perisai agents. This research used six respondents through questionnaires using five Likert scales and nine Likert scales. The Delphi Panel method uses thirteen competencies with three competency categories, called intellectual competence, emotional competence and social competence. This research uses Analytic Hierarchy Process (AHP) method which aims to analyze priority competencies. Based on the research result using Delphi Panel method, it found thirteen competencies grouped into three categories including intellectual competence, emotional competence and social competence indicating that there were no priorities in covering intellectual competence, emotional competence and social competence.
政府为工人提供社会保护的努力是建立一个部门,为印尼的每一位工人提供社会保障,该部门被称为社会保障局(BPJS),是一个公共法律实体,管理着印尼5个社会保障项目中的4个。本研究旨在分析在棉兰增加BPJS Ketenagakerjaan成员的过程中的长期能力策略。这项研究位于BPJS Ketenagakerjaan棉兰市分行,使用了三十九名Perisai代理商。这项研究使用了六名受访者,他们使用了五个Likert量表和九个Likert量表进行问卷调查。德尔菲面板法使用了13种能力,分为三类,即智力能力、情感能力和社会能力。本研究采用层次分析法(AHP)对优先能力进行分析。基于德尔菲面板法的研究结果,发现13种能力分为三类,包括智力能力、情感能力和社会能力,表明在智力能力、情绪能力和社交能力方面没有优先考虑。
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引用次数: 0
期刊
Journal of Entrepreneurship
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